Recalls

CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER
99V147000FORD MOTOR COMPANYfrom 06/16/1996 to 05/31/1999V (Vehicle)78972306/16/1999OVSCFORD MOTOR COMPANY06/14/199906/16/1999571135
Defect SummaryVehicle description: minivans. the brake fluid master cylinder is recessed and oriented in the engine compartment so that the brake fluid warning statement embossed on both the top of the filler cap and the side of the reservoir body are not entirely visible by direct view. these vehicles may not fully comply with requirements of fmvss no. 135, passenger car brake systems.
Consequence Summary
Corrective SummaryOwners will be provided with new labels and installation instructions.
NotesOwner notification began june 16, 1999.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins

BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SERVICE BRAKES, AIR - DISC - ROTOR
984503/02/1998601264Availability of hub-mount brake rotor machining equipment. *yc07/15/1998
SERVICE BRAKES, HYDRAULIC
1698707/01/200310003853Slight amount of fluid residue on the outside of the rear wheel cylinder dust boot on vehicles with rear drum brakes. *tt11/04/2003
SERVICE BRAKES, HYDRAULIC - ANTILOCK
1223012/01/1998615491All vehicles with antilock brake module concerns that require a module replacement, the technician must call for approval before removing and / or replacing the module. *tt01/17/2001
985A4803/18/1998613013On some vehicles the anti-lock brake system (abs) pump motor may run while applying the brake when turning and driving over a bump. *tt06/16/2000
639206/01/1999606819Some vehicles may exhibit abs (anti-lock brake system) low speed false activation with no (dtc) diagnostic trouble code. *tt09/03/1999
9721101/20/199751395Brakes - anti-lock - abs pump motor activation while braking over a bump or an incline - vehicles with traction control - vehicles built through 9/15/96. *tw06/27/1997
SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT
1568203/01/2002636312Exhibiting intermittent anti-skid brake system and / or red brake lamp on at times while driving. *tt11/07/2002
1280806/01/1999606880Some vehicles may exhibit abs (anti-lock brake system) low speed false activation with no dtc (diagnostic trouble code). *tt09/07/1999
BC101449702001/02/199751205Complaints of the red brake lamp or the yellow abs lamp on, checking the master cylinder brake fluid level should be the first step. *jd06/27/1997
BC008397020101/02/199751026If red brake lamp or the yellow abs lamp is on, verify the master cylinder is full with brake fluid. *jd06/27/1997
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS
1150508/01/1998613763Some vehicles may exhibit rear drum brakes that drag or will not release properly when operated in wet conditions and / or below freezing temperatures. *tt08/01/2000
9919409/20/19996090082Information for servicing and diagnosing brake vibration, brake inspection, and brake friction material replacement. *tt03/06/2000
985A1103/18/1998601009Service tip information regarding elimination of sanding rotors and drums. *yc06/17/1998
9622210/21/199650941Brakes - elimination of sanding rotors and drums - service tip. *tw06/17/1997
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
981401/19/1998605562Subject regarding the availability of hub-mount brake rotor machining equipment. *tt07/09/1999
985A503/18/1998601003Hub-mount brake rotor machining equipment from rotunda is now approved for warranty and service use. *yc06/17/1998
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM
1571903/01/2002636361Some vehicles may exhibit rear drum brakes that drag or will not release properly when operated in wet conditions and / or below freezing temperatures. *tt11/07/2002
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - DRUM
1465602/01/2001619160Some vehicles may exhibit rear drum brakes that drag or will not release properly when operated in wet conditions and / or below freezing temperatures. *tt05/17/2001
98246504/01/1998603531Some vehicles may exhibit rear drum brakes that drag or will not release properly when operated in wet conditions and / or below freeezing temperatures. *yc02/24/1999
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER
98502011/01/1998613045Some vehicles built through 9/8/97 may exhibit a condition of multiple diagostic trouble codes. this may be caused by brake fluid and water contamination of circuit 361 and connector c102 under the master cylinder. *ak06/16/2000
SERVICE BRAKES, HYDRAULIC - SWITCHES - BRAKE LIGHT
0217609/02/200210008580Lamp-brake-invadvertent disabling of brake shift interlock. *mj08/05/2004

Investigations

NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
SERVICE BRAKES, HYDRAULIC
EA08021FORD MOTOR COMPANY09/17/200810/14/2009ENGINE COMPARTMENT FIRES09V399000
 Ea08-021 is closed with ford's actions in recall 09v-399 recalling approximately 4.5 million vehicles equipped with texas instruments speed control deactivation switches (scds).with this recall ford has now recalled all of the approximate 16 million ford model vehicles that were manufactured from my 1992 through 2003 with a texas instruments scds.nhtsa will continue to monitor the recalled vehicles to ensure remedies installed by ford tomitigate the potential for scds related fires are effective.the agency reserves the right to take further action if warranted by the circumstances.see attached closing report for further details.
SERVICE BRAKES, HYDRAULIC - ANTILOCK
EA08021FORD MOTOR COMPANY09/17/200810/14/2009ENGINE COMPARTMENT FIRES09V399000
 Ea08-021 is closed with ford's actions in recall 09v-399 recalling approximately 4.5 million vehicles equipped with texas instruments speed control deactivation switches (scds).with this recall ford has now recalled all of the approximate 16 million ford model vehicles that were manufactured from my 1992 through 2003 with a texas instruments scds.nhtsa will continue to monitor the recalled vehicles to ensure remedies installed by ford tomitigate the potential for scds related fires are effective.the agency reserves the right to take further action if warranted by the circumstances.see attached closing report for further details.
SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE
EA08021FORD MOTOR COMPANY09/17/200810/14/2009ENGINE COMPARTMENT FIRES09V399000
 Ea08-021 is closed with ford's actions in recall 09v-399 recalling approximately 4.5 million vehicles equipped with texas instruments speed control deactivation switches (scds).with this recall ford has now recalled all of the approximate 16 million ford model vehicles that were manufactured from my 1992 through 2003 with a texas instruments scds.nhtsa will continue to monitor the recalled vehicles to ensure remedies installed by ford tomitigate the potential for scds related fires are effective.the agency reserves the right to take further action if warranted by the circumstances.see attached closing report for further details.

Consumer Complaints

Fail datemilesoccurencesPurchase date
SERVICE BRAKES, AIR - ANTILOCK
12/08/1997203/01/1997
 Norm conditions 20 mph stop abs engaged,delayed stop. near accident. dealer found no problem, not repeatable. one year later problem recurred, and abs light illuminated. dealer to replace left wheel sensor. seems that if the on-board computer doesn't think there is a problem, the technicians cannot find it. sensors could have been replaced earlier as a precaution. other problem- driving 55 on highway and transmission downshifted uncommanded. check engine light had been illuminated since earlier incident with the dealer unable to diagnose. sensor in gear selector was bad. hopefully, no undue wear and tear on transmission resulted from the highway downshift.
SERVICE BRAKES, ELECTRIC
02/05/20091000001
 Abs and brake light on same time. notice brake fluid leak. refill brake fluid often. speedometer needle sways erratically for about 2 years. cruise control inoperable for 2 years. *tr
SERVICE BRAKES, HYDRAULIC
08/15/200387000
 I bought this 1997 ford windstar in march of 2003. the very next day i returned to the independent car dealer due to the check engine light was on. they said nothing was wrong and they reset the light. within a week it was on again and this time they said it was a fluxation in the electrical current and it was making the light come on. they reset it. about 2 weeks later it is losing coolant somewhere and running rough, they check it and now it needs 2 out of 4 oxygen sensors replaced im told. they pay for it if they truly fixed it because about 2-3 weeks later i am havint the same problems so they replace the other 2 oxygen sensors, but cannot explain the coolant loss. ever since i have had nothing but problems so i decided to go to the local ford dealer even though i try to avoid dealers because of prices and they charge me $58 to tell me i need a head gasket, my abs system is not working, timing cover is leaking, ball bearing is shot and my antifreeze looks like mud. this is all wrote on a service estimate i asked them for. it would cost about $1700 + tax for them to fix. i have read that ford knew they had a problem with the 95 windstars and the head gaskets and offered an extended warranty or money towards a new car so i feel they know all windstars with this 3.8l engine are faulty not just the 95's. i called ford and they told me tough luck basically. i have read on the internet numerous complaints about the head gaskets in all 3.8l windstars and i want my van fixed.
10/23/1998107/01/1997
 Front brakes are soft.
12/01/1996211/22/1996
 Power steering fluid leakage. vehicle rolls after being in park on slightest incline.
SERVICE BRAKES, HYDRAULIC - ANTILOCK
06/01/2004100001/08/1998
 Abs anti-lock braking engages during normal dry braking. this causes a lessening in braking just before a complete stop. could cause a collision by not stopping car within the distance expected. *jb
08/27/2002
 Abs braking light system appears on dashboard. also there is coolant mixed in with oil inside of engine. dealership is aware of the problems. *ak
302/01/2099
 My anti lock light stays on brake light indicator stays on after i come to a hault for the first time out for the day. but i thought it was from the brake drums crushing my brake pad i had to replace one at a time.but the in one month my rear rim cracks leaking air then front rim does same thing in same month dealer say we ca sceduel you an appointment at your cost. thanks you ford for a fine response. *ak
03/01/2001
 Tracking system light comes on without prior warning. and brakes are not operable. light on the inside comes on intermittently. dealership is aware of problem.*ak
10/20/2001601/01/1998
 Engine check light, abs and trac off lights started flashing at 78,000 miles. car has failed 4 times. repeated trips to service center, tune-up twice, new battery, new fuel pump. approx. $1500 paid so far, car continues to fail while driving. ford motor co.
11/01/1997
 Brake pads twice and the brake rotors once needed to be replaced. abs light and parking brake light in the dash began to flash on and off. currently, they are staying on in vehicle. please provide any additional information/attachment. *ak
07/01/19992504/01/1999
 I am concerned about the warning lights on the dashboard. when driving this vehicle the abs brake light along with the emergency brake stay lit while driving and when the vehicle is being used. it also seems that the door ajar buzzer tends to keep sounding while driving. this is a hindrance while driving.
06/15/1999
 Abs and brake light comes on when brakes are applied. *ak
 Abs brakes; when applying brakes under normal conditions, the pedal goes to the floor and brakes failed to stop vehicle, causing extended stopping distance. *ak
06/01/1995306/20/1995
 Antilock brakes failed 3 times.
SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT
02/14/200388890203/01/2001
 Have a 97 ford windstar all of a sudden i had a tire blow completely here to find out that the coil spring on drivers front broke and went into tire, then to find out there was a recall 2 years ago on it but was never notified of it and also a few weeks ago, van all of a sudden kept getting real hot with rolling white smoke just to find out that there was problems with the head gaskets on these windstars but yet still was never notified, this is not right, i feel we were cheated, now have a van that sits and still owe $10,000 on because i'm a family man of six and cannot afford the cost of these major repairs, i'm afraid of what might of happened if this would of blew with all my family in it on a highway, is this how the ford company treats their consumers by lying and decieving them.
106/19/1998
 Abs brake light illuminates for no apparent reason. mjs
SERVICE BRAKES, HYDRAULIC - FLUID
05/07/20081910001
 Noticed that i was leaking some brake fluid for the last couple of months on my 1997 ford windstar but very little at that. about the same time the cruise control quit working. one day while driving i noticed a lot of smoke coming from under the hood. raised the hood but the smoke had quit. got back home and noticed this again when i was stopped in the driveway. checked under the hood again and found that the cruise control deactivation switch was smoking and very hot. went to the ford dealer to check if there was a recall on this and there was not . installed the replacement part with plug adaptor and this fixed the problem with smoking and the cruise started working again. noticed on the net this same part that is in my windstar is also in other vehicles that has been recalled. why is this? this could have easily caught fire and been a total loss to the van and if it had been parked in the garage the house also. *tr
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS
101/01/1997
 Right side brakes make intermittent rumbling noise, dealer unable to determine the cause. nlm
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC
11/01/1997
 Brake pads twice and the brake rotors once needed to be replaced. abs light and parking brake light in the dash began to flash on and off. currently, they are staying on in vehicle. please provide any additional information/attachment. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER
1
 Brake caliper failed. yh
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS
12/01/1997202/01/1997
 Brake pads failed. yh
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM
12/20/20011
 Right rear brake would lock up after being parked. would break loose after being dragged on dry pavement for about 20 feet. abs light would come on sporadically. had ford dealer replace rear brakes.*ak
01/01/2000
 We believe the sheer number of defect on this car is unbelievable. we purchased it used from my parents. total cost of non wear and tear repairs is around $5000. this is over 25% of the vehicles original value, and over 50% of the value at time of purchase. while no accidents have occurred, we believe ford should take responsibility for a bad product. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - DRUM
11/02/2001103/01/1997
 Passenger side rear brake drum cracked but was not noticed immediately. when it was repaired, there was severe damage to all components within the drum. it seems very unusual that this happened, especially considering the low mileage of the vehicle. this is one of numerous failures this vehicle has had in the last 6 months. i had the driver front coil spring break, but it was eventually recalled. based on the complaints about this vehicle in your database, i feel this vehicle is very unsafe, and not reliable. ford has had many recalls for various vehicles in the past 2 to 3 months.*ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS
04/09/2006700001
 Tl*the contact owns a 1997 ford windstar. the contact stated that the front end of the vehicle was abnormally low. upon further inspection, he noticed that the front coil springs fractured due to excessive rust. the failure caused the tires to deflate. the dealer stated that the vin was excluded from nhtsa campaign id number 01v199000 (suspension:front:springs:coil springs); therefore, they would not assume responsibility for any repairs. the vehicle has not been repaired according to the recall. the failure mileage was 70,000 and current mileage was 90,000. updated 6/4/09 *cn the exhaust system was replaced and brake lines snapping. updated 06/09/09.*jb

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