Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL | ||||||||||||||||
| 09V399000 | FORD MOTOR COMPANY | from 06/16/1995 to 10/24/2002 | V (Vehicle) | 4500000 | 10/27/2009 | ODI | FORD MOTOR COMPANY | 10/13/2009 | 10/13/2009 | |||||||
| Defect Summary | Ford is recalling model years 1995-2003 windstar, 2000-2003 excursion diesel, 1993-1997 and 1999-2003 f-250 sd through f-550 sd diesel, 1992-2003 e-150 through e-550, 1995-2002 explorer, 1997 and 2002 mercury mountaineer, 1995-1997 and 2001-2003 ranger, and 1994 f53 vehicles equipped with the texas instruments speed control deactivation switch (scds). the scds may leak internally and then overheat, smoke, or burn. | |||||||||||||||
| Consequence Summary | A vehicle fire could occur with or without the engine running. | |||||||||||||||
| Corrective Summary | Ford will notify owners that dealers will install a fused wiring harness in line with the scds. on 1999-2003 windstar vehicles with a leaking scds, dealers will also inspect the abs control module connector and repair as necessary. repairs will be completed free of charge. the safety recall began on october 27, 2009. owners may contact ford at 1-888-222-2751. | |||||||||||||||
| Notes | Ford's recall campaign number is 09s09.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL | |||||
| 98127 | 01/19/1998 | 605609 | Experiencing accelerator pedal buzzing noise and / or exhaust droning noise at approximately 1700 rpm whle driving. *tt | 07/13/1999 | |
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||||
| 5203 | 12/01/1998 | 615335 | Some vehicles may exhibit a hard start / long crank, cold start stall, cold rough idle concern. *tt | 01/13/2001 | |
| VEHICLE SPEED CONTROL - LINKAGES | |||||
| BC1024997230 | 01/23/1997 | 51620 | A harsh 1-2 shift on light throttle, at normal shift speeds of 10-15 mph. *jd | 06/27/1997 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL | ||||||
| PE08035 | FORD MOTOR COMPANY | 05/13/2008 | 09/17/2008 | ENGINE COMPARTMENT FIRES | ||
| Odi has received 134 consumer complaints, 285 manufacturer complaints, and 137 manufacturer warranty claims alleging incidents of engine compartment fire in model year (my) 1995 thru 2003 ford windstar vehicles.two of the odi complaints allege the fires caused structural damage to the complainant's home.of the 134 odi complaints, 36 allege the fire occurred while the vehicle was parked, 72 allege the fire occurred while the vehicle was running and 26 of the complaints do not specify if the vehicle was running or not.further review of the odi complaints shows that 72 allege that the speed control deactivation switch (scds) caused the fire and 10 allege that the scds leaked brake fluid on to the abs module resulting in the fire.there were 52 that did not identify a cause or that identified miscellaneous other causes.odi has also received 89 complaints ( not counted in this resume) alleging that the scds developed a brake fluid leak.thirteen of these complaints say that the leak at the scds resulted in braked fluid reaching the abs module.this pe has been upgraded to an engineering analysis (ea) to further evaluate the cause of the fires and assess the scope, frequency, and safety consequences of the alleged defect. | ||||||
| EA08021 | FORD MOTOR COMPANY | 09/17/2008 | 10/14/2009 | ENGINE COMPARTMENT FIRES | 09V399000 | |
| Ea08-021 is closed with ford's actions in recall 09v-399 recalling approximately 4.5 million vehicles equipped with texas instruments speed control deactivation switches (scds).with this recall ford has now recalled all of the approximate 16 million ford model vehicles that were manufactured from my 1992 through 2003 with a texas instruments scds.nhtsa will continue to monitor the recalled vehicles to ensure remedies installed by ford tomitigate the potential for scds related fires are effective.the agency reserves the right to take further action if warranted by the circumstances.see attached closing report for further details. | ||||||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | ||||||
| EA08021 | FORD MOTOR COMPANY | 09/17/2008 | 10/14/2009 | ENGINE COMPARTMENT FIRES | 09V399000 | |
| Ea08-021 is closed with ford's actions in recall 09v-399 recalling approximately 4.5 million vehicles equipped with texas instruments speed control deactivation switches (scds).with this recall ford has now recalled all of the approximate 16 million ford model vehicles that were manufactured from my 1992 through 2003 with a texas instruments scds.nhtsa will continue to monitor the recalled vehicles to ensure remedies installed by ford tomitigate the potential for scds related fires are effective.the agency reserves the right to take further action if warranted by the circumstances.see attached closing report for further details. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 02/21/2007 | 220000 | 1 | |
| Our 1997 ford windstar minivan that is currently subjected to the recall for the faulty cruise control switch burned to the ground on feb 21, 2007 as the result from a fire that started in the engine area. *tr | |||
| 05/07/2008 | 191000 | 1 | |
| Noticed that i was leaking some brake fluid for the last couple of months on my 1997 ford windstar but very little at that. about the same time the cruise control quit working. one day while driving i noticed a lot of smoke coming from under the hood. raised the hood but the smoke had quit. got back home and noticed this again when i was stopped in the driveway. checked under the hood again and found that the cruise control deactivation switch was smoking and very hot. went to the ford dealer to check if there was a recall on this and there was not . installed the replacement part with plug adaptor and this fixed the problem with smoking and the cruise started working again. noticed on the net this same part that is in my windstar is also in other vehicles that has been recalled. why is this? this could have easily caught fire and been a total loss to the van and if it had been parked in the garage the house also. *tr | |||
| 12/04/2006 | 114000 | 1 | |
| Dt*: the contact stated the check engine light illuminated constantly, and the overdrive light located on the gearshift illuminated intermittently. this was accompanied by a strong smell of something electrical burning. the vehicle was taken to a private repair shop, where it was determined that the sensor on the master cylinder had caught on fire, and also burned the wiring harness between the master cylinder and the transmission. the mechanic replaced the sensor on the master cylinder, on the transmission, and the wiring harness, which corrected the problem. there was a nhtsa recall # 05v388000, which pertains to the vehicle speed control. the vehicle was not included in the recall due to the vin. | |||
| 03/26/2006 | 90102 | 1 | 07/18/2005 |
| Driving on interstate with speed limit of 70 mph... was driving about 77 mph at the time... vehicle's factory installed cruise control was in use... speedometer began to fluctuate wildly between about 60 mph and maximum (over 120 mph)... vehicle's speed remained constant - trouble was just with the speedometer... vehicle has 90,000 miles on the odometer... 1997 ford windstar... speedometer doesn't fluctuate wildly at most speeds over 30 mph... from checking on web this has happened to other owners of ford windstars - this is a safety issue. *jb | |||
| 02/11/2005 | 75172 | 5 | 01/01/1997 |
| Dt: the contact states has been having several problems with vehicle since 2002. on april 28, 2004 the speedometer was not providing an accurate speed reading. on december 9, 2004 the sliding door would not unlock or slide properly. the dealer replaced the door lock actuator and determined that the slide wheels were dry. the dealership replaced the door latch, and now it needed replacement again. on february 5, 2005 the engine was replaced at 75, 172 miles, and on november 21, 2005 the power steering failed and was replaced. all repairs have been done at contact's expense.*ak | |||
| 12/02/2003 | 53000 | 1 | 12/14/1999 |
| I own a 1997 ford windstar gl with 53,000 on the odometer. the speedometer has failed to operate properly. at speeds of 40 mph and above the speedometer fluctuates erratically ranging in shown speeds of 60 to 110 mph. i have done much research and have become aware of thousands of consumer complaints. this is unconscious that ford is aware of this problem and making a mint off of the consumer out of pocket expense of repair. this should be an immediate safety recall or tsb. *ak | |||
| 02/28/2003 | 85900 | 1 | 01/08/1999 |
| When i exceed 50 mph my speedometer fails to keep accurate speed and it waves wildly from 20 - 110 mph. when i contacted my ford dealership they had never heard of that before, but when i did a little more research i found at least 50 more complaints. i contacted the ford motor company directly to see why there had not been a recall on what appears to be a manufacturing defect because all problems of this nature involved only the 96-98 ford windstar models. they informed me they knew of the problem but only the nhtsa could initiate a recall. i had never heard of this and i doubt other owners of these vehicles do, either or there would be more complaints. this is a serious problem.*jb | |||
| 01/28/2003 | 07/17/1998 | ||
| Defective speedometer units in 1997 ford windstars.i have had my speedometer replaced 3 times and is in need of another. the dealer told me this has been a problem with the windstars and the taurus.you can not judge how fast you are going which is a safety issue.especially when you replace the unit and it keeps needing to be replaced.can it be recalled? | |||
| 1 | 01/01/2097 | ||
| Speedometer erratic. when driving at 55 (i think) the needle bounces between 4o and 110. problem started at around 35,000, corrected itself for a while and now is back and much worse. speedometer is useless. this is a safety hazard.*ak | |||
| 02/11/2001 | 1 | 09/01/1997 | |
| Erratic speedometer (eg speedometer moving to 80 while vehicle parked). *ak | |||
| Vehicle surges foward while driving, and at the same it will sputter and stall out. engine check light comes on , cause is unknown.*ak | |||
| 09/01/1996 | |||
| 1996 windstar was at a stop then vehicle lurched forward unexpectedly which could have caused a crash and /or injuries. *ak | |||
| 06/01/1999 | |||
| When coming to a stop, the vehicle goes into neutral even though the shift indicator is in the drive position. when accelerating after stopping the vehicle moves unexpectedly after applying gas. manufacturer has been notified about the problem. the problem has not been corrected. please provide any further details. | |||
| 05/30/1999 | 6 | 02/01/1997 | |
| Ford has a tsb 98-22-1 regarding a false neutral after driving. here is what happens- vehicle is stopped in drive. when throttle is reapplied the vehicle sometimes doesn't move. but, it sometimes abruptly drops back into drive. this has caused a sudden unexpected lurching forward complete with tire squealing. it would be very likely to cause an accident in stop-and-go traffic with this defect. ford admits this defect, they just don't want to fix it after 3/36k warranty. | |||
| 05/13/1999 | 1 | 01/01/1997 | |
| My windstar accelerated from a complete stop and smashed through our garage door vehicle stopped when we hit the front wall of the garage. i don't know if the vehicle was in park or drive when this happened. i had stopped to look for the garage door opener. i could not stop the verhicle as it took off and do not know how fast we were going except it was very fast and there are big skid marks on the garage floor. my two kids were in their car seats in the back and i was driving. i broke my hand & had some bruises. the kids were fine. we don't yet have a mechanic's report so i can't be sure what part failed. it may not be the engine as indicated above. *ak | |||
| 04/20/1997 | 1 | 12/16/1996 | |
| Sudden acceleration, causing accident. | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 08/12/1997 | 1 | 02/17/1997 | |
| When in cruise control, stepped on accelerator to engage passing gear, the passing gear would not disengage, driver was able to coast to side of road safely in neutral. *ak | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 08/30/2005 | 140000 | 2 | 06/04/2005 |
| On august 20th, while in a repair shop having the motors replaced in the windows of my ford windstar 1997, there was a fire under the hood while the car was off. the mechanic put the fire out and i took it to my mechanic the same day. the cruise control mechanism was what caught fire. after seeing my mechanic i called the ford hotline and asked about recall information. they said they would get back ahold of me in two days, and they did not. today, august 30th, while in wal-mart with my children i was paged to the parking lot. my car had caught fire again, while off and with no key in the ignition. the engine was destroyed, and luckily the fire department arrived in time to put the fire out before the interior of the car was destroyed (car seats, strollers, etc.). *nm | |||
| VEHICLE SPEED CONTROL - LINKAGES | |||
| 01/04/2003 | 80000 | 4 | 07/16/1998 |
| Speedometer unit in 1997 windstars are defective. i have had mine replaced 4 times within the past 4 years and it needs to be replaced again. the speedometer does not work, just swings wildly. it is unsafe as the driver doesn't know how fast they are driving. my ford dealer tells me this has been a problem with windstars and taurus but never recalled. *jb | |||