Recalls

CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER
98I003000FORD MOTOR COMPANYfrom 12/06/1996 to 05/31/1997I17400006/01/1998ODIFORD MOTOR COMPANY07/30/199807/31/1998
Defect SummaryThis is not a safety recall in accordance with the safety act. however, it is deemed a safety improvement campaign by the agency. mini vans sold during the months of december 1996, and january, february and may 1997. front brake caliper anchor plate to hub and spindle assembly bolts may be loose as a result of an incomplete tightening operation at the assembly plant.
Consequence SummaryWhen the bolts are loose, a noticeable noise and/or vibration is evident which provides warning to the vehicle driver. vehicle braking is not degraded.
Corrective SummaryDealers will tighten the front brake calpier anchor plate bolts. owners can contact ford at 1-800-392-3673.
NotesFord has decided to conduct an owner notification program that provides for the tightening of the bolts on the front brake caliper anchor plate to hub and spindle assembly.
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER
99V147000FORD MOTOR COMPANYfrom 06/16/1996 to 05/31/1999V (Vehicle)78972306/16/1999OVSCFORD MOTOR COMPANY06/14/199906/16/1999571135
Defect SummaryVehicle description: minivans. the brake fluid master cylinder is recessed and oriented in the engine compartment so that the brake fluid warning statement embossed on both the top of the filler cap and the side of the reservoir body are not entirely visible by direct view. these vehicles may not fully comply with requirements of fmvss no. 135, passenger car brake systems.
Consequence Summary
Corrective SummaryOwners will be provided with new labels and installation instructions.
NotesOwner notification began june 16, 1999.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins

BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SERVICE BRAKES, AIR - DISC - ROTOR
984503/02/1998601264Availability of hub-mount brake rotor machining equipment. *yc07/15/1998
SERVICE BRAKES, HYDRAULIC
1698707/01/200310003853Slight amount of fluid residue on the outside of the rear wheel cylinder dust boot on vehicles with rear drum brakes. *tt11/04/2003
SERVICE BRAKES, HYDRAULIC - ANTILOCK
1223012/01/1998615491All vehicles with antilock brake module concerns that require a module replacement, the technician must call for approval before removing and / or replacing the module. *tt01/17/2001
639206/01/1999606819Some vehicles may exhibit abs (anti-lock brake system) low speed false activation with no (dtc) diagnostic trouble code. *tt09/03/1999
SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT
1568203/01/2002636312Exhibiting intermittent anti-skid brake system and / or red brake lamp on at times while driving. *tt11/07/2002
1280806/01/1999606880Some vehicles may exhibit abs (anti-lock brake system) low speed false activation with no dtc (diagnostic trouble code). *tt09/07/1999
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS
1150508/01/1998613763Some vehicles may exhibit rear drum brakes that drag or will not release properly when operated in wet conditions and / or below freezing temperatures. *tt08/01/2000
9919409/20/19996090082Information for servicing and diagnosing brake vibration, brake inspection, and brake friction material replacement. *tt03/06/2000
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
981401/19/1998605562Subject regarding the availability of hub-mount brake rotor machining equipment. *tt07/09/1999
985A503/18/1998601003Hub-mount brake rotor machining equipment from rotunda is now approved for warranty and service use. *yc06/17/1998
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM
1571903/01/2002636361Some vehicles may exhibit rear drum brakes that drag or will not release properly when operated in wet conditions and / or below freezing temperatures. *tt11/07/2002
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - DRUM
1465602/01/2001619160Some vehicles may exhibit rear drum brakes that drag or will not release properly when operated in wet conditions and / or below freezing temperatures. *tt05/17/2001
98246504/01/1998603531Some vehicles may exhibit rear drum brakes that drag or will not release properly when operated in wet conditions and / or below freeezing temperatures. *yc02/24/1999
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER
98502011/01/1998613045Some vehicles built through 9/8/97 may exhibit a condition of multiple diagostic trouble codes. this may be caused by brake fluid and water contamination of circuit 361 and connector c102 under the master cylinder. *ak06/16/2000
SERVICE BRAKES, HYDRAULIC - SWITCHES - BRAKE LIGHT
0217609/02/200210008580Lamp-brake-invadvertent disabling of brake shift interlock. *mj08/05/2004

Investigations

NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
SERVICE BRAKES, HYDRAULIC
EA98008FORD MOTOR COMPANY04/30/199806/30/1998MISSING/LOOSE FRONT BRAKE98I003000
 Alleged one or both of the two bolts that hold the front brake caliper anchor plate to the wheel spindle can loosen and fall out.if the upper of these two bolts falls out, the caliper can pivot outward and cantact the inside of the wheel rim resulting in wheel lockup.
PE97048FORD MOTOR COMPANY11/03/199704/30/1998MISSING/LOOSE FRONT BRAKE CALIPER ANCHOR
 Alleged that the lower of the two bolts attaching the caliper anchor bracket to the front wheel hub and spindle assembly (caliper mounting bolts) on the driver side fell off while he was driving and that the upper bolt subsequently became loose.
EA08021FORD MOTOR COMPANY09/17/200810/14/2009ENGINE COMPARTMENT FIRES09V399000
 Ea08-021 is closed with ford's actions in recall 09v-399 recalling approximately 4.5 million vehicles equipped with texas instruments speed control deactivation switches (scds).with this recall ford has now recalled all of the approximate 16 million ford model vehicles that were manufactured from my 1992 through 2003 with a texas instruments scds.nhtsa will continue to monitor the recalled vehicles to ensure remedies installed by ford tomitigate the potential for scds related fires are effective.the agency reserves the right to take further action if warranted by the circumstances.see attached closing report for further details.
SERVICE BRAKES, HYDRAULIC - ANTILOCK
EA08021FORD MOTOR COMPANY09/17/200810/14/2009ENGINE COMPARTMENT FIRES09V399000
 Ea08-021 is closed with ford's actions in recall 09v-399 recalling approximately 4.5 million vehicles equipped with texas instruments speed control deactivation switches (scds).with this recall ford has now recalled all of the approximate 16 million ford model vehicles that were manufactured from my 1992 through 2003 with a texas instruments scds.nhtsa will continue to monitor the recalled vehicles to ensure remedies installed by ford tomitigate the potential for scds related fires are effective.the agency reserves the right to take further action if warranted by the circumstances.see attached closing report for further details.
SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE
EA08021FORD MOTOR COMPANY09/17/200810/14/2009ENGINE COMPARTMENT FIRES09V399000
 Ea08-021 is closed with ford's actions in recall 09v-399 recalling approximately 4.5 million vehicles equipped with texas instruments speed control deactivation switches (scds).with this recall ford has now recalled all of the approximate 16 million ford model vehicles that were manufactured from my 1992 through 2003 with a texas instruments scds.nhtsa will continue to monitor the recalled vehicles to ensure remedies installed by ford tomitigate the potential for scds related fires are effective.the agency reserves the right to take further action if warranted by the circumstances.see attached closing report for further details.

Consumer Complaints

Fail datemilesoccurencesPurchase date
SERVICE BRAKES
01/21/2013233456
 Brake fluid all leaks out wear hole in brake fluid tube to rear brakes between frame and gas tank.causing virtually no braking power.drivers side near rear wheel.would require 200.00+ to repair
SERVICE BRAKES, AIR - ANTILOCK
12/23/2003207/23/2002
 1998 ford windstar. abs pump has failed and brakes are not working properly. there was no brake light on dash to denote a problem and nothing coming up when tests were run on computer. all mechanics thought it was the master cylinder and as a results i had 5 put on the van from christmas 2003 to present. called ford directly and said that they would note the problem, but nothing that they can do to fix the problem. i cannot drive my family in the vehicle as afraid of having accident in result of pump not functioning. cost just for pump is $2200.00 not including labor. very upset that ford will not stand behind their product and attempt to help.*ak
01/26/2001285001012/26/2001
 From the date of purchase, january 2002, brakes and abs system has failed ,peyton-cramer ford has charged us to replace an abs ring, 2 sensors and a tire. after all of these repairs peyton-cramer ford has failed to correct the braking problem and now they want to charge $1,300 for a new abs system. the vehicle currently has 40k miles. the transmission has currently gone out as well within the past week. i feel that this matter should be investigated because i feel that this vehicle is a lemon due to the low mileage on the vehicle and because of the multiple problems with this vehicle. peyton cramer ford is unwilling to assist with the current abs problem. the transmission will be covered because i currently have an extended warranty on my vehicle. however, the abs is not covered by my current extended warranty and ford motor is unwilling to offer any goodwill assistance with the repair. *ak
SERVICE BRAKES, AIR - ANTILOCK - ABS WARNING LIGHT
01/01/200211/27/1999
 1998 ford windstar; front brakes seem to have continuous shimmy; passenger side door lock uncooperative unlocking with remote; engine light off/on often, doesn't seem to be a reason; electrical panel malfunctioning after 104,000 miles,(engine light constantly on, abs light on, trac light constant flashing, and fuel gauge not reading gas in tank)
SERVICE BRAKES, AIR - ANTILOCK - CONTROL UNIT/MODULE
12/08/200252350207/01/2001
 On 12/7/01 my abs light came on and the trac off light started blinking. i took it into the inver grove ford, mn and the diagnosis was broken wheel sensor and had to replace the ecu. that cost us $1600.00. then on 12/8/02, the 2 lights came on again. i called ford very upset and was told that there is only a 12 month/12,000 miles warranty on the part. after another diagnostic test, it was determined the ecu again went out. ford offered to pay $500.00 of the $1147.00 estimate, but it infuriates me that automobile companies can get away with this type of highway robbery and only warranty such an expensive piece for a short period of time. it is now a safety issue, because my anti-lock brakes do not work! what am i to do?
SERVICE BRAKES, AIR - DISC - CALIPER
10/04/2000206/01/1998
 Took van in for service & was told that the calipers, right & left were real rough even though the pads were only half worn! tech. replaced pad`s & turned rotors! when moving foreword, making a turn, & braking the steering wheel would shimmy! in 40 years i`ve never seen rotors go bad & the pads be only half worn! cost, $170.27 told not covered by bumper to bumper warranty!
SERVICE BRAKES, AIR - DISC - PADS
02/02/1998
 Rear brakes out of adjustment causing, excessive travel before stopping.
SERVICE BRAKES, AIR - DISC - ROTOR
01/01/2000
 Vehicle shakes when applying brake at higher speed, more so when going downhill. dealer turned rotors once. did not remedy the problem. mr
SERVICE BRAKES, ELECTRIC
12/16/20091
 On december 16th 2009. i was driving down west 117th towards madison/lakewood in cleveland, ohio and was trying to come to a stop (slow down and stop) to allow an ambulance to pass (there was a car in front of me that was also slowing downa nd that came to a stop at the street lot)this is on a major street near an highway intersection. i put my foot on my brake to slow down the vehicle and come to a stop but it would not slow down or stop. the brake had went out. i ended up hitting the car in front of me hard (an suv) and doing quite a bit of damage to my vehicle. the other driver vehicle was so far as i could tell undamaged. on my vehicle the front light is broken, my bumper is damaged, and my hood is damaged. i, myself and the driver i hit could have gotten seriously injured. so far we are bothfine and no injuries occurred. however he may turn around and come after me if he decides to. and i now can not drive my vehicle. i received a recall notice on my vehicle brake about a month ago around early november. maybe in end of october. the very day of my accident (happened around 12:15 noon) i was going to go home and call ford about the recall. there is a worldwide recall on my vehicle model and many others. and i have had nothing but problems since i bought it. i have had to make numerous repairs on it and still had problems and this accident. ford should be held responsible for this and should compensate me with another vehicle in good condition especially since i have spent so much time and money into replacement parts for this windstar. or give me my money back or something. i'm glad my kids were not with me when this happened and that the man i hit was also alone and is ok. what can be done about this? i have had to replace the following items since i got this vehicle: o2 sensors (both), alternator, belt, windshield wiper blade, and make back blades don't work at all, the transmission, the steering column box, door handle and components inside and more!
01/10/20081
 We have finally got ford to do something about the cruise control switches on the 1990-2000s ford windstars i have a 1998 ford windstar ( even though i have been informed by my local dealer that they will only be putting on the harness for the switch when i told them i had already had my switched replaced about a year ago for a brake fluid leak they informed me they would not check my abs system for damage unless i paid for them for the service. the service tech said quote ( hold on now we are only putting on the harness anything else will cost extra) all there going to do is put in the harness i guess any other damage done by these systems will just have to be just shoved up our tail pipes !!!! even though the ccds system is the cause of all the problems...this seems to be the way of doing business for ford i have all kinds of trouble also with this van like ,door lights signal always on even if the doors are shut the doom and inside door lights stay on all the time....when i turn on the air it puts out cold air only though the defrost switch and then under the back seat it blows hot air instead ..when i drive for a few miles and turn the van off it sounds like a popping noise from the back around the muffler my mec. says that the muffler tail pipe system on this model is not worth a flip he says you could not give him one of these vans there a piece of junk the doors lock and unlock on there own come on people look at all the signs about the ford windstars like my daddy use to say this is a fire looking for a place to happen i will never buy another ford again'''''. *tr
08/06/19981
 I have a 1998 ford windstar van 2 months ago i had a leak of fluid that caused some wires to burn into under the hood that caused wiring to my head light and overhead light to blow my mechanic had to direct wire one side of my head light and my cruise control system had to be disconnected as he said it would cause my van to catch fire. my abs and brake system light stays on now as soon as the mechanic repaired the faulty part i started experiencing all the following things,,,i have lose of power . the van stalls in traffic and also as i'm taking off from a stop after putting the van in gear...when i put on the gas it makes a bad rattling sound like a lifter or valve tapping but only when the gas peddle is engaged. the gear shift feels like it gets stuck in park and i have a hard time getting it to release out of park before this problem my van drove great i never had any problems could you please find what the problem is thank you *tr
10/01/20081200001
 The sensor part #sw-6351 get fire under the master cylinder.5/7/08- it appears the nhtsa is staring an investigation into the deactivation switch leaking a causing fires! this is certainly good news and i'm sure will save lives. if you have a old deactivation switch that leaked, please do not throw it away, we may need to collect a few! *tr *gem
01/03/20081
 Brake malfunction, display of service engine soon. *tr
08/01/2001206/18/1998
 The trac light stays on due to broken brake wires. *yh
SERVICE BRAKES, HYDRAULIC
12/03/2009
 I went to ford dealership in dec 09 received inspection on recall # o9s09 and 09so9h only. now here in feb. 2012 the same problems with suspenison,right front tire wheel makes alto of noise power steering fluid is leaking strange noise is heard when making right turns,ford said my vechile has had all service it is due . i believe they are wrong all the same problems the recalls reported are my problems i have paper work providing they only ran test on recall #o9s09 and 09s09h my car is in serious weather conditions here in illinois.under the original owner ford stated they are not responsible for any further repair. ford dealership roberts motors 4350 alby alton il 62002
10/31/2011
 Tl* the contact owns a 1998 ford windstar. the contact was driving 35 mph and attempted to engage the brakes but the pedal was depressed into the floorboard abnormally with the illumination of the check engine warning light. the contact also mentioned that once he turned on the heater, the vehicle stalled. the vehicle was taken to a local mechanic who diagnosed that the mass airflow sensor was defective and needed to be replaced. the manufacturer was not made aware of the failure and the vehicle was not repaired. the failure mileage was unknown and the current mileage was 200,816.
10/31/2011
 Tl - the contact owns a 1998 ford windstar. the contact was driving 35 mph and attempted to engage the brakes but the pedal was depressed into the floorboard abnormally with the illumination of the check engine warning light. the contact also mentioned that once he turned on the heater, the vehicle stalled. the vehicle was taken to a local mechanic who diagnosed that the mass airflow sensor was defective and needed to be replaced. the manufacturer was not made aware of the failure and the vehicle was not repaired. the failure mileage was unknown and the current mileage was 200,816. kmj
10/31/2011200816
 Tl - the contact owns a 1998 ford windstar. the contact stated that while driving 35 mph he attempted to engaged the brakes but the pedal when down to the floor and the check engine lamp illuminated. the contact also mentioned that once he turn on the heater the vehicle stalled. the vehicle was taken to a local who diagnosed that the mass airflow sensor was defective and needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was unknown and current mileage was 200,816. pm
04/18/201158822
 Tl* the contact owns a 1998 ford windstar. the contact stated that the brakes malfunctioned with the illumination of the abs warning lamp. the vehicle was taken to a local mechanic who stated that the wheel sensor needed to be replaced and the pump modulator valve was also defective. the manufacturer was not contacted and the vehicle was not repaired. the failure and current mileage was 58,822.
04/18/201158822
 Tl - the contact owns a 1998 ford windstar. the contact stated that the vehicle break were not working and the abs lamp was illuminated. the vehicle was taken to a local shop who diagnosed that the wheel sensor had to be replace and the pump modulator valve was defective. the manufacturer was not contacted. the vehicle was not repaired. the failure and current mileage was 58,822.
12/01/2010245000
 Braking distance suddenly increased, abs light and red brake light both on all the time. trac off flashing.
08/28/19984400
 Tl-the contact owns a 1998 ford windstar. while driving approximately 50 mph the transmission got stuck in over drive. he stated he coasted to the side of the road and called the dealership. the vehicle was towed to the dealer. the dealer advised him that the main control valve tor the transmission was defective and they removed and replaced it. the contact stated later he starting having problems with his brakes. once while driving he saw a deer and he engaged the brakes and the brakes locked. the vehicle crashed into the woods and damages were done to the right side of the vehicle. a police report was filed. he stated he had injures to the neck. he stated the abs tone ring seal cracked. the vehicle was repaired. the failure continued, the vehicle was taken to the dealer and the dealer replaced the tone ring and the sensor. months later he had another failure with the abs sensor he stated the brakes were grabbing. the contact stated he had the abs sensor replaced four times. the contact stated because of the abs sensor failure it caused him to have the entire brake assembly replaced four times. he also stated he had a problem with his electrical system and another dealer replaced the switch assist in all the doors in 2005. the contact stated in 2011 he again had a failure with the electrical system the dealer replaced the switch for the drivers side mirror and checked the latches for all doors because the door light was on constantly. the dealer replaced all the sensor assist for all the doors. he stated the door ajar light was still on. the contact was also upset with the work that was performed on recall nhtsa campaign id number: 10v385000, suspension:rear:axle:non-powered axle assembly he stated the dealer did nothing. the contact was also upset that the dealer just looked at his vehicle for recall nhtsa campaign id number: 09v399000, vehicle speed control. the failure mileage was 4,400 and the current mileage was 72,000. vwb
11/15/201081250
 1998 ford windstar has rusted engine subframe, which, if lets go would cause side axle and front tire to seperate from van and cause loss of steering control,loss of braking, and possible accident.this was discovered while van was on ramp for oil change . received recall on rear axle cracking and recall was done today by ford. brought subframe problem to the dealers attention and they stated that ford was fully aware of this problem but could do nothing about it because ford had not issued a recall on this time. the service station owner which did my oil change expressed an opinion that he felt that the front subframe rusting was indeed much more of a concern than the cracking of the rear axle which has been recalled by ford. at present i am afraid to drive my windstar with this structural defect and i feel ford should remedy this defect in the same manner that they did with the cracking rear axle.
09/01/2010
 Recall 09s09 1998 ford windstar- having trouble with speedometer/odometer and abs brakes. had wired harness installed by ford dealership. i feel as though they didn't do a proper inspection as pertaining to all the problems this seems to be causing for many people. i can't drive my vehicle because my brakes keep locking up and my speedometer suddenly drops to zero and the vehicles transmission sounds awful. ford told me all they need to replace is the wired harness is this true.i had my vehicle serviced a couple of weeks ago thought it was the brakes. they were done last september 2009.my mechanic couldn't figure out brakes.pulled 15 amp fuse for speed control .put back in after harness was installed still brakes locking up and speedometer acting up.
03/05/200997500
 1998 ford windstar my brake and abs light will not go out
08/01/20091
 1998 ford windstar brakes failed causing the vehicle to hit a gate in the closed toll booth lane. *kb ohio traffic crash report #10-0724-91
06/16/20071
 Abs brake light (yellow) has been on for atleast the last 5 years. my abs brake system does not work at all. my mechanics have made several attempts to fix the problem but no luck, we have been looking for a used but functional abs brakes for my 1998 ford windstar but haven't had much luck. i will never buy a ford product again. *tr
06/18/20071548191
 While i was driving on june 18, 2007 i realize the abs lights would stay on. i check the fuses and relays couldnt solve this issue. when i lifted up the hood i notice leaking from deactivation sensor under the master cylinder. i assume the master cylinder went out on me so i replace the master cylinder didnt solve the problem. i was furious meaning the vehicle i own and i depend on this van to go to work and home. when brake is leaking down under the abs ecm it can caused fire but i don't want to chance it me still this van. i don't want to experience tragedy or anyone who must go through this. so, i left the van in garage until i get funds to fix this issue. i also replace the abs ecm twice but it is still burning out my abs module. or we need to investigate this issue to ford dealership im sure other victims experience same thing. it is very dangerous driving when you know brake fluid leaking from master cylinder. please for safety issues investigate this windstar 98 lx model. *tr
04/10/20091280001
 The abs engages on dry pavement under normal braking conditions. the abs light did not come on. my mechanic changed two of the abs sensors to no avail. after the abs light remained on, i brought it to the ford dealer. they changed the left front abs sensor. the abs light went out, the problem still exists under normal braking on dry pavement. i am sorry i did not leave it alone when the abs light came on as the brakes worked fine. i would rather have the abs not working than working improperly. i grew up on vehicles without abs. *tr
01/15/200982818
 Tl*the contact owns a 1998 ford windstar. the brake indicator illuminated on the instrument panel. whenever the brake pedal was depressed, the speedometer would malfunction. the contact took the vehicle to a mechanic and was informed that there was a brake fluid leak. the technician further stated that the speedometer failure was linked to brake fluid ingressed into the abs module. the manufacturer has not been notified. through online research, the contact found an investigation number pe08035 for the same failure. the investigation was closed with no recall issued, but he believes that the investigation should have led to a recall. the mechanic replaced a vehicle speed deactivation switch to stop the leaking; however, the abs module still needs to be replaced. the contact believes that the manufacturer should be responsible for the repair. the current and failure mileages were 82,818.
10/14/20081488511
 My vehicle is having intermittent braking problems due to the abs/ecm failure problem. the vehicle often brakes normally but occasionally brakes jerky- stopping poorly at best. the abs light comes on intermittently as well. my mechanic thought that the abs control module would need to be replaced. i now see that this problem is widespread among windstar vehicles, and as it is a dangerous condition, i want to know what will be done to repair these errant vehicles? in this economy, i have little money for such an expensive part! i am a very careful driver and i leave a good deal of braking distance just in case my brakes act up. at least until i can afford to fix them - or ford recalls my car and does the right thing. *tr
09/15/20081380001
 Leak from abs system causing severe smoking. *tr
08/26/20081
 Abs fault light and brake light. cruise control inop. *tr
07/12/20081060001
 Brake fluid leaking from the speed control pressure switch caused the abs and cruise control to stop working. *tr
04/05/2007898751
 A faulty brake pressure differential deactivation! switch is leaking brake fluid! *tr
08/15/20030
 When we purchased the van, we also bought a diamondkote warranty ,for 499.99$ and told at the time of purchase that is was a good warranty.we then found out that we should not have been sold the warranty and plaza ford lincoln will not honor it, we can't even get a refund, so we spoke to someone at diamondkote and this person told us that we should not have been sold the warranty and have been trying to get a refund ever since,either from plaza ford lincoln or diamondkote. i had intentions of suing ford motor company two years ago when my husband took my two daughters to halifax, because my 8 year old had cancer at the time, she had a appointment at the i.w.k hospital and it was by the grace of god that thay were not killed when the front suspention spring broke in which case my husband lost steering. i spoke to a lawyer who sadly told, because there was no death or injury there was nothing he could do,well my 8 year old who is now cancer free was so scared, she still gets very scared to get in a vehicle. i could go on but for now this is just the begining. i am going to pursue the matter of the diamondkote warranty further,and possibly more.we have had alot of vehicals before but never a ford with as much trouble as this has been.
06/15/200354000
 I purchased my 1998 windstar with approx 20,000 km on it in 1999. just after the warranty expired (at 60,000 km) i noticed 2 large bubbles in the paint on the two front doors. i took the car to the ford dealership where they agreed to pay 80% of the cost of repainting. this was not entirely agreeable to me but i felt i had no choice. my vehicle how has 86,000 km on it and the paint is peeling on the roof and around the sliding door. i have contacted ford canada but have not heard back from them as yet. other problems encountered include having to replace a motor for the power windows, the fan mechanism (the blower would not move off of defrost), a leaking brake cylinder as well as what i would consider standard maintenance such as brakes, tires. i am also having intermittent problems with the electrical system eg. the warning bell signalling that the lights have been left on or the keys are in the ignition goes off for no reason. this then prevents me from being able to lock the vehicle.
08/15/200362800
 The first item listed under other was for a power steeringn leak, which ended up being a power steering rack that needed to be replaced. my car had just gone out of warranty, so a portion was paid for by ford. i also had to get a front end alignment when the new rack was put in. the next day i drove it and it was making the same noise as before. i returned to the dealer where it was determined that they also need to replace the return hose for the power steering. they said they missed that and didn't charge me anymore. my service advisor is an extremely nice and understanding person. august 2003 problems with the rear brakes and master cylinder. the car is not at a ford dealer. that repairis 615.00. i have more problems, but these are the two big ones and the brakes are the current issue.
05/15/200137000
 This van has all the defects and complaints listed on thegovt. recalls the nhtsa site and others ihave too much info to put on this site if there is anyone i can send my complaint to please let me know iam putting it back into the shop again ive been thru a nightmare along with trying to assure my 4 kids that they were safe in this van thankyou angela wallace and by the wat the dealer that sold me this van will not cooperate at all
11/15/200284000
 Head gasket failure. faulty head gasket design in my opinion abs/traction control unit. current problem tsb states that fuel tank manufactured with incorrect depth - fuel pump wiring is rubbed until electrical short occurs - and fuel pump fuse blows - vehicle is then stuck in traffic, in the middle of an intersection etc. fords recommended fix is to replace the fuel tank and pump assembly however, they will not contribute anything to the cost of the repairs caused due to their faulty design.
01/15/20030
 I sent the following in an email to ford motor company, and also talked with their "customer service". they said that they could not do anything about this dispute between the dealer rep and myself, as it was a field decision. the original repair was a rebuild of the drum brake on the right rear wheel, the same wheel that later suffered a catastrophic failure of the shoes. luckily, we were driving at over 35 mph, so the wheel did not lock up until we stopped at a friends house. the entire hub assembly had to be rebuilt after the brake siezed. note: this is the second brake rebuild. the car has also suffered from broken tie rods. ======================================================== the parsons dealership that rebuilt my right rear brake last october will not admit that the failure of the brake pads, and subsequent complete failure of the brake assembly last week which required replacing the drum, is covered under their warranty (12,000 or 12 months.) they say it was due to a rusted parking brake cable that seized. i say that is a big load of baloney....even if it was rusted (in a pretty new car!) then they should have seen that last year. the total cost of repair on 9/20/02 was $639.88. i want ford to: 1) make parsons return my money, and 2) reprimand parsons for poor customer service. i will not buy a car from them again, nor will they ever see my car again - despite their admonition at the bottom of their invoice that says "warranty 90 days or 4000 miles on adjustments, align, balance. all other repairs covered 12 months or 12000 miles. customer must return to parsons ford for defective repairs. no refunds if customer takes to another repair facility. i won't go into the delays (a full week to repair the drum and brake assembly).
09/19/200380000112/09/2000
 Master cylinder and hc unit were replaced in january of 2003, in the shop for 6 weeks. on 9/19 brakes failed again. result hitting a parked car. told by dealer that same 2 parts were again bad.*jb
07/08/2003310/04/1998
 I am seeking action to alleviate the cost of maintenance problems i have experienced with my 1998 3.8l v6 ford windstar gl. over the past few years, my windstar has displayed reoccurring and extensive mechanical problems in the front end, brakes, and engine that have resulted increasing amounts of time and money spent on repairs. from research, i have found that our difficulties are not an isolated event, and are in fact a common problem in the 1998 windstar, and are the same problems found in the 1995 windstar. the most recent event was the requirement to have the head gasket replaced. the local ford dealer provided this service which cost $1500.00 in parts and labor. upon completion of the repairs the van was not roadworthy, a new short block was needed due to damage caused by the faulty head gasket. i have been quoted over $6000.00 for this job. in addition to the mounting repair costs, i am forced to rent a car so that we have transportation while we consider options with our windstar. my windstar has less than 100,000 miles. it is not uncommon these days to have vehicles operate this long before requiring the first tune-up. in order to maintain this van, i have spent the time i have ownwd this vehicle and a lot of money taking my windstar into service centers to have inferior parts, such as the plastic tie-rod ends and brakes, replaced many times. i have also spent a fortune on rental cars while our windstar sat unserviceable. we have born this cost with the expectation that investing money in repair would result in safe, reliable transportation for our family. with this major repair, the months of exhaustive diagnosis and trial repair jobs to fix the problems that arrise, the multiple tie rod end replacements, and brake system repairs, i feel that i am entitled to compensation from the ford motor company. *ak
SERVICE BRAKES, HYDRAULIC - ANTILOCK
10/25/200730000508/20/1998
 Repetitively failing abs by cracked abs rings(four times) or faulty abs sensor *jb
04/04/200799112109/27/1997
 The brake warning light came on dimly and stayed on. i took the 1998 windstar to a mechanic, who informed me that there was brake fluid in the abs module that was causing the problem. i was also told that this situation could cause a fire. from what i have been told by my mechanic and the ford service technicians at two ford service centers the abs system valves which contained brake fluid sat on top of the abs module and were somehow connected. this design, apparently could lead to brake fluid getting into the abs module. i have asked ford repeatedly if the brake fluid in the abs module could cause a fire, but have not received a straight answer from them. my concern was that this situation could cause a fire shouldn't it be made known to owners of the ford windstars or any vehicle with this particular abs sytsem design? *ak
12/01/2004600003
 Ford windstar is experiencing problems with the brake equipment which is creating a safety issue. *mr the anti-lock braking system did not operate properly and would activate 80% of the time. the consumer was told that the sensors were the problem on one occasion and on another, the master cylinder, but could not guarantee this. *sc
03/01/20053
 While driving at 75 mph front coil spring snapped and broke, puncturing the front drivers side tire. consumer had the coil spring replaced once. this was the second time this has happened. the front end of the vehicle completely dropped. also, there was a brake failure. two nhtsa recalls regarding front coil springs, recalls 01i007000 and 01v199000 were issued.*ak
07/10/20043
 Three (3) abs sensors have gone bad and had to be replaced on this vehicle since ownership. each sensor cost $175.00 with labor to replace and vehicle is out of service for 1/2 day. *la
1
 When depressing the brakes vehicle would go into extended stopping distance. vehicle was serviced, abs module needed to be replaced. *ak
01/28/2002350002001/26/2002
 Abs system is constantly malfunctioning, brakes give out, traction control is turning off and on. drivers side lock does not work with alarm remote.*jb
10/29/2002808/01/2000
 Intermitent brake failure. brakes go right to floor! garage can not find problem. replaced master cylinder not the problem. have had problems with brakes for 1 year comes and goes. traction control light starts blinking when brakes applied sharply. when cruise control is turned on the traction control light come on and the cruise does not work. dt
10/08/2002111/01/2099
 The sensor that controls the abs braking system has failed and as a result the brakes no longer function properly. a technical service bulletin has been issued, however, ford refuses to replace the part. we have contacted both the dealer and ford directly to request that they pay to replace. this part should not fail on a vehicle with 43,000 miles, and they obviously know of the problem based on the technical service bulletins. i can provide the vin number later if it would be helpful. mr
12/01/1998200001
 Right front brake pads wear excessively within 75,000 miles with the replacement of (4) sets of pads for the front. also, the owner indicates that he replaced the rotors twice, new high quality pads and rotors were installed, now the right front wheel shakes when applying the brakes, it appeared that he right front does all the braking. nlm *nlm
08/24/20021
 No summary listed for above vehicle. *ak
01/27/2001206/01/2097
 This vehicle has had numerous braking problems/axles/sway bars/calipers/electrical problems
05/09/2001108/01/1998
 Abs sensor ring on right front wheel cracked. abs light comes on. dealer contacted.*ak *yh
06/09/200120610/01/1999
 Bugets uses as there repair person collins lincoln - mercury. no safety defect listed. *ak
12/01/2001307/01/1997
 I have complained about these 2 conditions since day one. now that my warranty has run out, and i'm not working, they tell me i would have to pay. my abs system is tearing away at my brake pads. the vehical grinds to a stop. to me, this is a safty issue, as i have a 13 month old son. i would hate to apply my brakes, and they are not there. my abs light is on.....all the time. i am on disability, and have gone to the dealer regarding this issue. as far as the rear wiperm, it goes on when i put the van in reverse.......weather or not the front wipers are on.. or not. *ak
12/20/2001112/01/1998
 Antilock brake light comes on after 2 minutes of driving and stays on. car has only 29000 miles and has only just gone over 3 years. *ak
09/27/2001103/20/2001
 While driving 40 mph, consumer attempted to stop vehicle by applying brakes, and brakes failed to slow vehicle down. consumer eventually managed to stop vehicle. no determination has been made as to component that failed. *ak the consumer stated that master cylinder failed and was replaced. gateway ford stated that the abs was damaged and needs to be replaced. *yh
12/01/1998
 On five occasions, while attempting to stop my vehicle, the brake pedal went to the floor resulting in an extended stopping distance and almost resulted in an accident. we have had the brakes checked by our mechanic and he found no problems or leakage of brake fluid. we have had a variety of brake related concerns and problems since 1999 that were reported to the dealer without resolution.*ak
06/27/2001105/01/1998
 The abs warning light remains on while driving. i had the system checked by a mechanic and was told the abs sensor was detecting a crack in a component used by the abs system. i indicated that this was the result of a manufacturing defect and not wear and tear. the costs of the repairs will exceed $500.00 because the axle will need to be replaced. in my opinion this is a serious safety issue. like others that have submitted similar complaints to your site, i purchased this vehicle primarily because of its safety features. i should not have to pay the costs of repairs for a manufacturing defect especially related to a safety feature.
07/05/2001304/01/1999
 No summary listed for abov evehicle. *ak
03/08/2001101/01/1999
 Cost to owner was $562.48 .complaint is w/product (ford) not with dealer who checked recalls & did not find one ...even tho it was caused by corrosion. serious problem w/no brakes and very expensive remedy for vehicle that is less than 3 yrs old!
03/08/2001101/01/1999
 Cost to owner was $562.48 .complaint is w/product (ford) not with dealer who checked recalls & did not find one ...even tho it was caused by corrosion. serious problem w/no brakes and very expensive remedy for vehicle that is less than 3 yrs old!*ak
05/01/1997
 The abs system has failed on numerous occasions , twice due to control module failure, and several times due to cracked sensor rings and sensors. i have just had the module replaced for the second time and 3 days later the abs light is on again. the last time it failed, my brakes were inoperative on dry pavement, alternately locking up and disengaging, i narrowly avoided collisions. i have noticed many similar reports and wonder when a recall is going to be ordered. additionally i have experienced severe binding and grinding in the steering, particularly in cold weather or when the vehicle sits overnight. a firestone service center feels the problem is probably due to rack and pinion problems. i am told by ford that my vehicle not covered under nhts recall 97v165001. again i notice many other similar reports . when is nhtsa recall 97v165001 going to be extended to include other production dates.l. *ak
06/07/2001107/01/2000
 I'm having the abs controller repalced which left me with no breaks when it went out. the business which is doing the repairs said he has replaced this controller on other windstars like mine. i can't belive that the break system has already failed after 3 years. i live in ne. where there is not an ecessive amount of stop/go traffic. the abs system went out overnite. one day its good, next day no brakes what if i were driving down the highway when this part decided to go out? i feel that the brakes should last more than 3 years and maybe only need shoes in heavy conditions, not to have main components go out !!!!*ak
02/18/2000107/01/1998
 On february 19, 2000, i took my 1998 windstar van to broadway ford in idaho falls, idaho because the abs brake light began staying on all the time. they diagnosed the problem and stated that the vehicle required a front axle speed sensor and a new axle. this was causing the abs system to malfunction. the service manager provided me with a quotation of $554.21 (see attached quote) to repair the problem. *ak
101/29/1999
 While driving at any speed and when attempting to stop vehicle by applying force to brake pedal, brakes did not repsond vehicle suddenly accelerated without prior warning causing unwanted acceleration, consumer contacted dealer and problem has been corrected, cruise control ceased operation but has now been repaired, consumer was advised by technician the vehicle was sold with wrong part. *jb
04/17/2001107/01/2000
 Master cylinder has prematurely failed at only 52,000 miles while consumer was driving, causing a complete loss of brakes, there is a national backorder for part at minimum of 30 days. *ak at time of replacement, dealer also replaced abs pump due to it being faulty as well. *slc
10/01/20002
 When applying brakes there is a squealing sound, braking distance was extended, dealer replaced rear cylinders, then 2 weeks later while driving very slowly, brakes locked up, and driver's rear drum was rusted. *ak *jb
 Applied brakes and was attempting to accelerate to go into parking lot when anti-lock brakes locked up, and completely froze while driving 5-10mph . this could have caused rear end accident. complete abs system needed to be replaced.*ak
12/31/20002
 Abs brake lights were on for a year. dealer could not find problem. in december, while brak pedal went to floor at 15 mph, dealer replaced hydraulic unit. 4 days later, pedal went to floor again.also, dealer replaced front caliper. *ak
10
 I have contacted you to complain about the poor service i have received from numerous ford dealerships in my area. i am a ford windstar owner as well. as i proceeded to complain through the internet site of ford i found that it is very difficult to find a customer service link. i am unhappy with my purchase of this mini-van as well as angered by the difficulty of reachihng a customer service link. i work hard and have very little time to complain, but when i go to complain it is more hassle than help. my van also has had problems with the anti-lock brake system since day one, in which has also been a concurring problem. pllease help me keep my sanity. all i would like out of this complaint is for my surrounding area at least to have better customer service--a response to a question within a time range of 5minutes, not a half hour per call. thank you for your attention. ed. *ak
12/19/20000
 Consumer was traveling ten mph and anti-lock brake system light came on dashboard. abs braking system came on. she turned vehicle off to see if light would come off. *ak
10/17/2000108/01/1998
 Abs failed completly along with the rest of the brake system. service dealer says a geared ring that reflects to a sensor cracked. this loosened the ring along the axel shaft so that it was no longer located correctly. the failure was complete, and with no warning left me without braking ability on a small hill terminating onto a very busy highway with my 9 yr old daughter with me. it was only great luck that no truck, bus, or car was coming when i rolled right into the highway instead of stopping. no accident resulted, just a very close call. the service dealer reported that i was the second windstar in the day with the same problem. this is a small town to have two (rare events)! he also inferred that it was rare and thought there was no reason to call ford. how many other dealer are not reporting this failure?
01/08/1999509/01/1998
 There are two significant safety issues that we continue to experience with our 1998 ford windstar. the transmission continues to intermittently neutral at the worst possible times. the effect of this is that the vehicle will begin into an intersection and then the transmission will disengage and the rpm of the engine will race. at this point the transmission might engage after several seconds with a jolt, screeching the tires. in some cases we have had to shift into park and back into drive several times to get the transmission to engage. when this first occurred, we had only owned the car for less than two months and it would only happen every few hundred miles. ford had to place a flight recorder in the vehicle to verify that it was happening. ford replaced the transmission in early 1999. we began experiencing the problem again in the summer of 2000 and ford has been unable to repair this problem. we have had it in the shop a total of 12 times with the symptom manifesting itself multiple times in between. the vehicle has been in the shop almost continually since july 15th, 2000 and is still there as of this submission. if it were not for extreme defensive driving and anticipation of the problem that has helped us avoid an accident so far. however, we continue to have the car delivered to us that is supposed to be repaired and we continually have the same problem. the second problem is also reoccurring and deals with the abs brakes continually going out of adjustment. when they are out of adjustment the stopping power of the car in emergency situations is greatly impaired. the brakes are self-adjusting but continue to be out of adjustment. we have had this problem looked at by four different ford dealerships and they readjust the brakes that only corrects the problem for a short period of time. the brakes continue to go out adjustment and ford denies that this is a problem, even though it continues to happen.
 1. transmission will shift erratically , and a loud noise will occur and motor will shake. ford engineering was sent out and determined transmission needed work, but no dealer will honor warranty. 2. brakes will fail in the winter and in slippery roads, causing pedal to go to floor and vehicle will not stop. 3. all doors lock by themselves/ lights flash on and off, and heater and defroster motor will come on even without the key in the igntion. vehicle will even start up by itself. *ak
08/05/2000206/01/2000
 Complete brake failure&stuck accelerator-backing up driveway with feet on brakes-accelerator pedal went down on own van wrapped around tree- reported brake problem on test drive-they fixed it,but no good. *ak
06/27/200005/01/2000
 The accident is attributed to a car part failure. no other cause for this one car accident exists. *ak
08/09/2000
 When brakes were applied pedal went to the floor,resulting in extended stopping distance. dealer inspected vehicle, and put on pads and rotors prior to the incident. *ak
01/10/2000101/01/1998
 The sensor ring for the abs system failed. the entire axle had to be replaced at a cost of over $300.00. i have the part that failed and found that the part had a manufacturing defect. but have been unable to get any compensation from ford motor company.
07/15/2000111/01/1998
 Consumer was traveling about 55mph on the highway and it was raining, and abs light came on the dashboard. also, traction control light was blinking, saying the system was off. abs brake system stopped working. *ak
05/30/20001005/08/2000
 Vehicle started making a squeaking noise. when the brakes were press the noise would go away. it has been taken to the dealer 10 times. dealer said they have done enough & it wasn't anything else they could do. vehicle was taken to repair shop & they found that the brake pads needed to be rotated and/ or replaced. *ak
04/15/200011/01/1999
 Computer module that controls abs system failed, also affects the traction control feature of the vehicle, that also has failed. cost to replace part is $980. plus labor. this is a major component of the abs braking system, which is part of the vehicles safety features and a failure so earlier in the life of this vehicle is absurd. the maintenance person at the dealership said there was a bulletin out on this but we can't find it. my sister and brother-in-law have the same year and model of windstar and are having a failure of their traction control feature which is intermittent but their dealer can't find the cause. *ak
11/18/19990
 Consumer applied brakes and the automobile did not stop. consumer's wife hit a parked car. *ak
 While applying brakes rear brakes locked up. dealer has been contacted. please provide further informaton. *ak
02/14/200003/01/1998
 When applying abs brakes on wet and snowy pavement, pedal goes to the floor, causing extended stopping distance. cause unknown. *ak *ml
105/01/1998
 Anti-lock brakes inoperable. yh
 Abs brake warning light remains illuminated, indicating a malfunction within the system, cause unknown. please give any further details. *ak
10/14/199909/29/1998
 While driving down street car ran stop sign, consume smashed on brakes, but still crashed into other car, upon impact, passenger's side ar bag deployed and struck father in face, causing temporary blindness. also, brakes squeaked, and pulled to right when applied. dealer test drove vehicle, but found nothing. claim forms were to be sent to consumer, but were never sent. *ak
10/01/1998306/01/1998
 Vehicle has been in numerous times for new seals on front right passenger door for wind noise: also been in for failed brake system numerous times and front rotors have been on back order for almost 2 months: in numerous times for front end alignment-checked and rechecked by several ford dealers and they cannot do anything, vehicle has always pulled to the right; engine has died several times and would not start back up; front pads on brake system have been replaced and rotors turned at only 10,000 miles still grinding and will not stop correctly; vehicle feels to me as unsafe for my wife and two younger boys. *ak
01/14/1998
 While applying the brakes, consumer noticed grinding noise. dealer has been notified, can't duplicate problems. please provide further information. *ak *yc
12/20/19990
 Consumer while backing out of garage felt like car had backed over something.rear passenger side brake froze up. anti-lock brake light was on. back wheel on the passenger's side was not turning while driving vehicle. consumer says it was snowing were they were. took to dealer, and they told consumer to tap with a hammer and put car somewhat warm. *ak
12/02/1999
 Vehicle was involved in a collision because the abs failed. vehicle has been repaired by the dealer. please provide further detail. *ak
12/12/19990
 While wife was driving tire blew out, and automobile accelerated. driver could not get automobile to stop.- vehicle went into a ditch and flipped over. driver was injured. *ak
07/08/19990
 While going around a turn and yielding brakes hardened and steering locked up for about 5 seconds. dealer could not identify the problem. but if the car had died, they probley could have found the problem easier. if driving at a faster speed and steering locked up there could be a serious accident. *ak
08/31/19992
 Within 3 months of each other the right and left front abs (speed sensor) rings cracked in half. i was informed by the repairing ford dealership, chapman ford, pleasantville, nj, that this problem was evidently a defect and could not understand how this could occur under normal driving conditions. i viewed the broken left sensor ring. there was no corrosion and no evidence of wear or tear. it was simply cracked in half. this defect causes the automatic braking system to fail. ford refuses to acknowledge there is a problem and refuses assistance with replacing the defective parts.
08/31/199910009/01/1997
 *since purchase new, one tire would go nearly flat weekly. took it to the dealer to have it checked when they checked the window mechanism and the abs sensor light--no problem found. took it to 3 different tire stores (2 goodyear)--no problem found. it went bald after only 18k and 2 rotations. no problem since purchasing 2 new tires. alignment was not a problem--done @ 10k & 21k. weather did not effect air loss, either. *drivers auto-down feature has never worked consistantly. has nearly caused accidents & is very frustrating. dealer has checked it too many times to count--same with the *abs light on the dash coming on and not going off. i think they changed fuses once--still happens, but not as often. would that effect safety? i don't know if the system will work properly while the light is flashing. *wiper problem is very intermittent--of course. when on slow intermittent (1 or 2) speed, will speed up on it's own to very fast & then must be turned off & back on again in order to get the correct speed set again. temp & time run does not effect malfunction at all--happens hot or cold & after 3-5 minutes or up to an hour. back wiper has always chattered when wiping--worse when cold. *can you change this window? it's hard to tell what you type and very hard to correct errors.( dot number: 97s ? tire size: p215/70r15 )
02/05/1999
 When driving down a slope and applying brakes, the brakes will go straight floor. *ak
03/01/1998
 Ie99059, the defective steering bushings does not support the system which causes the vehicle steering system to malfuction. also, braking system malfunctioned, causing extended stopping distance which may result in a crash. the fuel pump went out unexpectedly, cause vehicle to stall. finally, liftgate indicator light came on, but the liftgate remained closed. brakes been replace once,and bushings 3 times. please provide further information and vin#. *ak
05/04/1999
 With no prior warning vehicle stalles while driving 30-35 mph. abs brake light comes on. *ak
10/01/1998108/01/1997
 Anti-lock brake system failed. *yc
07/18/1999
 Abs brakes failed. also abs light comes on/off. *ak
 When brakes are applied vehicle experiences extended stopping distance. also, dealer has replaced tie rods and the brake system. manufacturer has been notified. *ak
12/01/1998107/15/1998
 Anti lock brake transducer failed. mjs
 Slowing down for traffic vehicle began to make grinding noises. pulled to side of the road. also, ,abs system completely locked up, causing vehicle to become totally inoperative, will not move. *ak
06/15/19982
 Front abs brakes would make grinding noises. had taken to dealer & mechanic changed brakes. was driving vehicle when rearended another vehicle & the air bags failed to deploy. *ak
12/01/199810/01/1997
 Transmission downshifted while going 60-65 mph. *ak
 Vehicle has been to the dealership 5 times for the same hard shifting, transmission problem since new. problem is better ,but i expect failure before warranty expires. the transmission has a hard 1-2 shift since i bought it new on 13 jan 98. the lemon law caused firm to offer me an extended warranty of 5 years/75,000 miles instead of fixing the problem. i'm very dissatisfied with the transmission, and dealership service shop's performance. recently, the brakes have developed a vibration and the engine sometimes stalls at slow speeds. i took the van back to the dealership on monday 5 april 99 for the same transmission problem, and the two new problems. the last several new vehicles i've purchased have been fords. my next vehicle probably won't be a ford. *ak
10/21/19981204/01/1997
 Brakes intermittently fade. brake pedal goes all the way to the floor. must pump the brake to stop. dealer states there is nothing wrong with the brakes.
02/01/1999301/01/1998
 I bought this van in feb of98 and had nothing but problems with the front end i had it in the shop twice and the first time it had to have new rotors and brake pads and new tires that i had to pay for.the second time they said nothing was wrong but it ate up two more tires.they said it had to be the tires. i reported this to the department of transportation safety administration and then on feb 99 the brakes went out again.i also tried to work with college ford. my husband decided to trade the van in on a toyota camery because we were not safe in the van and ford did not want to help us in any way. we paid $25000.00 for a safe vehicle but got a lemon and no help. $5500.00 out of my pocket to lease the camery and all the payments for the van just wasted.i just thank god we wern't killed.( dot number: p215 tire size: 70r15 97s )
10/11/19985
 Tried to shift gears. hard to shift into park properly. makes loud noises when shifting. also, brakes make loud noises when applied. *ak
08/09/19980
 Consumer lost brakes as she was entering driveway, hitting a wall in the rear of her house. *ak
11/28/19975
 When applying brakes there is a very loud grinding noise coming from the brakes, and when stopping the vehicle and applying the brakes they will go straight to the floorboard. also, air conditioner and the heat has been repaired five times, and the problem is back. *ak
11/23/199806/17/1996
 The consumer has been experiencing problems with brake calipers. when applying the brakes, they make a grinding sound. the defects are described in recall number 98i-003.000 and investigation number ie97054. the manufacturer has been contacted. *ak
08/31/1998
 While driving about 45 mph the brake warning light came on. driver applied the brakes and heard a crunching noise. the van pulled to the right, and driver heard a grinding noise. driver was able to drive the van home. then it was driven to the dealership, where the brake rotors/ pads and shoes were replaced. *ak
05/15/1998
 The braking system malfunctioned, causing the brake pedal to fade and extended stopping distance which almost resulted in an accident. dealer cannot determine problem. *ak
01/01/199809/05/1997
 When applying the abs brakes the pedal will travel to the floor, causing extended stopping distance which caused a collision to occur. dealer cannot identify the problem. please give any further details. *ak
10/01/1996108/22/1997
 Left front caliper locks up and not retracting.
SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT
05/17/20071
 Brake lights and abs lights keep on and off i have 98 ford windstar. *tr
SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE
06/19/2006106000111/05/2000
 The brakes suddenly started failing and the brake petal would go to the floor like a defective master cylinder. the master cylinder was replaces 3 times at 2 different shops because they were sure it was the master cylinder and they thought perhaps it was a defective replacement. the defect ended up being the antilock brake system (abs) hydraulic control unit (hcu). if you do an internet search for windstar hcu, you will find windstar reviews rating their brakes as significant problems specifically stating an occasional problem on this vehicle is failure of the antilock brake system (abs) hydraulic control unit (hcu). the cost to repair the abs hydraulic control unit is estimated at $975.00 for parts, without traction control, and $1,200.00 for parts, with traction control, and $162.50 for labor. this problem also affects the 1997 windstar. http://autos.msn.com/research/vip/reliability.aspx?year=1998&make=ford&model=windstar and http://autos.msn.com/research/vip/reliability.aspx?year=1997&make=ford&model=windstar this is potentially a life threatening problem and should be subject to a recall if it is bad enough than in auto reviews they cite it as a problem with ford windstars. *nm
05/07/20012
 Hydraulic control unit and electronic control unit both had to be replaced with only 40,000 miles on the vehicle. this failure occurred suddenly and caused the vehicle to have very little brakes while driving. an accident was narrowly avoided. the cost to fix this problem was in excess of $1,500. *la
07/29/1998204/01/1998
 Abs sensor failed. yh
07/01/1997106/30/1997
 Anti lock brake sensor on the drvers side cracked.
SERVICE BRAKES, HYDRAULIC - FLUID
11/19/20091800001
 The brake fluid continues to leak, today i was driving and had no brake fluid, i have noticed some smoking under my van after the van is turned off. i had to remove a fuse due to lights not turning off also, the child built in restraints plastic is broken, (related vehicle information: model year=1998, make=ford, model=windstar). *tr
01/17/20091380001
 Brake fluid leaking from cruise control reset switch, fluid dripping on wiring and controller switch for transmission. i am very concerned about fire potential with the brake fluid dripping on electrical wires and contacts that have constant 12 volt source. this same design has caused deaths do to fires..... *tr
12/01/200690000108/01/1999
 Tl*the contact owns a 1998 ford windstar. the contact stated that the vehicle leaks brake fluid, which causes him to constantly add more fluid in the vehicle. he also stated that the cruise control does not operate. the manufacturer stated that the vin was not included in the cruise control recall. the recall number was unknown. the current mileage was 100,000 and failure mileage was 90,000. updated 02-01-08. *kb the consumer stated the fuses blew out in the cruise control. updated
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS
1
 Consumer states the vehicle has brake problems. *yh
08/05/2002
 While being driven at45 mph, van stalled, resulting in steering wheel locking and brakes completely failing with no pressure. owner had no other choice but to coast through an intersection with light. please describe details. *ak
107/01/2000
 While driving 5 mph, brakes completely shutdown. pedal completely went to the floor with no force. still not stopping the vehicle.*ak. the failure of the brake system was attributed to the failing of the hydraulic control unit. *jg
 While driving and applying on brakes the pedal continues to merge to the floor, resulting in extended stopping distance. mechanic does not know why brakes are malfunctioning. *ak
05/22/1999204/24/1999
 Various problem with power lock locking by itself/windshield wipers working intermittently/dome light not operating, and door ajar light staying on. vehicle been in / out of dealer shop on several occasions, and problems still reoccurring. *ak possible electrical problem with failure of power locks, windshield wipers, dome light, door ajar light, door ajar switch, lift gate door ajar switch, battery saver relay inoperable, and washer light illuminating. brakes noisy at times, dealer stated this was due to brake dust. power steering is noisy when turning back and forth, dealer replaced tie rod end. sliding door rattles while driving over bumps, dealer added foam tape to back side of panel, driver door rattles, sliding door hard to open at times, dealer lubed sliding hinges and latch. dealer replaced shocks due to rattling noise when riding over bumps. drivebelt replaced. maf sensor replaced due to hesitation. window guide did not fit tight. *slc
1
 Brakes failed when applied and were grabbing and making a loud grinding noise resulting loss of control and an accident. nlm
02/02/1998
 Brake pedal goes to low with steady pressure.
09/10/1998102/10/1998
 Brakes failed. yh
 When applying the brakes the pedal goes to the floor and stays down. driver has to apply emergency brake in order to stop. dlr couldnt duplicate the problem. mjs
05/15/1998
 While driving at 25 mph applied the brakes and braked didn't stop vehicle. consumer was able to slow the vehicle down and bring the vehicle to a complete stop. *ak
04/26/19995
 When applying brake pedal became stiff and the vehicle did not stop or slow down. has happened 5 times, once resulting in a crash. also happened in reverse. dealer has seen vehicle 3 times, and though it was the leaking battery acid which was causing causing the defect. *ak
 Brakes failed. *yc
12/01/1997
 Vehicle jumped forward when stopping. accelerated by itself, resulting in a crash. brakes when applied, squeak loudly. gears were very hard to change. dealer contacted and is aware of the problem. problems still exists. provide further information. *ak
02/28/19983
 While driving at any speed the vehicle stalls and the brakes grind. had to be replace brakes twice and engine once. consumer is hearing a banging noise coming from the vehicle and the vehicle will cut off without prior warning. *ak
408/20/1997
 The brake pedak goes to the floor and is very mushy. the dealer has had the vehicle 4 times and claims the problem is fixed. but the problem remains, now the dealer claims that the brake pedal condition is normal for the vehicle and does not pose a problem, as a police officer and an accidend investigator i am convinced that at anything close to maximum loading those brakes will fail.
08/31/1998308/01/1998
 Break failure.
09/10/1997
 Brakes has little resistance and are depressed to the floor when applied. this is an on-going problem that the dealer cannot seem to resolve.
 When applying the brakes vehicle experienced brake loss, and eventually the brake pedal fell off. *ak
06/05/19975
 Whenever steering wheel is turned, vehicle would stall out. the stalling would also occur when brakes are applied in a panic stop. took to dealer, twice, & informed could not find cause of stalling. however, on january 26, 1998, problem was resolved by dealer. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC
07/11/2003207/01/1999
 Consumer called complaining about front brake problems. the brakes squeaked for a long time until they were replaced. also, front coil spring problems. consumer started vehicle and a terrible noise came from the front of the vehicle. she stopped, and had vehicle towed to the dealer. dealer did an alignment, and told consumer that front coils needed to be replaced. *ak
04/15/1999
 Ongoing probelm with excessive wear of brake pads /rotors on the left front wheel. dealer notified. feel free to provide any further information. *ak
08/09/2000
 When brakes were applied pedal went to the floor,resulting in extended stopping distance. dealer inspected vehicle, and put on pads and rotors prior to the incident. *ak
11/28/199912/01/1998
 1)all 5 lugs: nuts sheared off from the right front passenger hub, causing the wheel to leave the vehicle. the body of the vehicle traveled approximately 200 feet until it stopped. 2)the rear brakes had to be replaced with new pads and rotors. dealer couldn't explain why this was a problem. 3) the next day the right passenger mirror electical system no longer worked. 4)the parking brake consistently does not disengage after use. we no longer use it, possibly creating a safety hazard. 5) the vehicle intermittently stalls out at low speeds or upon stopping. additionally the initial gears shift hard and loud. 6) the rear seat will not move on the track. *ak
09/03/1999101/01/1998
 Both front disk brakes were gone; rotors had to be replaced.
10/19/1998112/01/1997
 Front disc brakes wore prematurely.
03/14/1998
 Brake pads are being chewed off because of the brake rotors. the dealer has cut the rotors, and problem still exists. *ak
08/31/1998
 While driving about 45 mph the brake warning light came on. driver applied the brakes and heard a crunching noise. the van pulled to the right, and driver heard a grinding noise. driver was able to drive the van home. then it was driven to the dealership, where the brake rotors/ pads and shoes were replaced. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER
01/27/2001206/01/2097
 This vehicle has had numerous braking problems/axles/sway bars/calipers/electrical problems
10/28/20011
 While traveling approximately 5 mph brakes failed. consumer was able to stop vehicle without incident. component that failed was brake caliper. this vehicle was not affected by recall 98i003000. please provide any additional information / attachments. *ak
12/31/20002
 Abs brake lights were on for a year. dealer could not find problem. in december, while brak pedal went to floor at 15 mph, dealer replaced hydraulic unit. 4 days later, pedal went to floor again.also, dealer replaced front caliper. *ak
12/14/1999
 Vehicle has been in the shop seven times in a two and a half years. repairs included transmission replacement, brake calipers replacement, and the electrical system problems. *ak
07/01/1998109/01/1997
 Front caliper failed. *yc
03/16/19990
 Brakes keep sticking,-and it feels as if the caliper hangs up when consumer puts on brakes. *ak
11/23/199806/17/1996
 The consumer has been experiencing problems with brake calipers. when applying the brakes, they make a grinding sound. the defects are described in recall number 98i-003.000 and investigation number ie97054. the manufacturer has been contacted. *ak
 Driver's side lower brake caliper disconnected, just fell off. cause unknown. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS
12/01/2001307/01/1997
 I have complained about these 2 conditions since day one. now that my warranty has run out, and i'm not working, they tell me i would have to pay. my abs system is tearing away at my brake pads. the vehical grinds to a stop. to me, this is a safty issue, as i have a 13 month old son. i would hate to apply my brakes, and they are not there. my abs light is on.....all the time. i am on disability, and have gone to the dealer regarding this issue. as far as the rear wiperm, it goes on when i put the van in reverse.......weather or not the front wipers are on.. or not. *ak
05/13/19961
 The brake rotors and pads were replaced, causing grinding noise. *mjs
2
 Consumer experienced rapid wear on front brake pads, passenger side front brake pad was completely worn and grinding into rotor which had to be replaced.*et
05/30/20001005/08/2000
 Vehicle started making a squeaking noise. when the brakes were press the noise would go away. it has been taken to the dealer 10 times. dealer said they have done enough & it wasn't anything else they could do. vehicle was taken to repair shop & they found that the brake pads needed to be rotated and/ or replaced. *ak
08/03/1999107/16/1999
 Failure of the pads and rotors cause noise while braking. yh
08/05/19991
 The front brakes, rotors and pads were completely worn out but consumer had no warning of the failed components. nlm
10/01/1998103/01/1998
 Three out of four brake pads broken. *yc
10/19/1998108/28/1997
 Brake pads are cutting rotors, causing failure. *yc
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
04/18/2007333005
 1998 ford windstar van. front passenger lug bolts. all five lug bolt failed with no warning. vehicle mileage 33300. no notice before failure. no shaking or vibrations. 60 mph at time of incident. all parts saved. replaced 5 lug bolts, 5 lug nuts, rotor. *tr
08/21/20032
 Front brake rotors completely rusted through with only 47,000 miles on vehicle. *la
09/23/19991
 Consumer stated the front rotors were warped.*yh
06/08/2001
 While traveling at approximately 25 mph left front wheel disconnected from vehicle due to rotor bolts shearing off. consumer stated that a recall was issued for this problem in canada when aftermarket rotors were put on vehicles in place of ford brake rotors. please provide any additional information/attachments.*ak
04/05/2001
 Tie rod and rotors needed to be replaced at approximately 35000 miles. please provide any additional information/attachments.*ak
05/13/19961
 The brake rotors and pads were replaced, causing grinding noise. *mjs
08/03/1999107/16/1999
 Failure of the pads and rotors cause noise while braking. yh
10/01/1998306/01/1998
 Vehicle has been in numerous times for new seals on front right passenger door for wind noise: also been in for failed brake system numerous times and front rotors have been on back order for almost 2 months: in numerous times for front end alignment-checked and rechecked by several ford dealers and they cannot do anything, vehicle has always pulled to the right; engine has died several times and would not start back up; front pads on brake system have been replaced and rotors turned at only 10,000 miles still grinding and will not stop correctly; vehicle feels to me as unsafe for my wife and two younger boys. *ak
12/13/1999
 Manufacturer does not have rotors for vehicle. *ak
102/01/1997
 Brake rotors failed. yh
08/05/19991
 The front brakes, rotors and pads were completely worn out but consumer had no warning of the failed components. nlm
10/19/1998108/28/1997
 Brake pads are cutting rotors, causing failure. *yc
02/19/19973
 While driving and proceeding to come to a stop the vehicle will intermittently stall. consumer has contacted the dealer, several repair attempts however continues. brake rotors warped causing grinding of the brakes while stopping. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM
08/01/2000109/01/1998
 Raybes to front brake pads failed after only 13000 miles
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - DRUM
10/01/20002
 When applying brakes there is a squealing sound, braking distance was extended, dealer replaced rear cylinders, then 2 weeks later while driving very slowly, brakes locked up, and driver's rear drum was rusted. *ak *jb
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - WHEEL CYLINDERS
10/01/20002
 When applying brakes there is a squealing sound, braking distance was extended, dealer replaced rear cylinders, then 2 weeks later while driving very slowly, brakes locked up, and driver's rear drum was rusted. *ak *jb
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS
06/07/200571105107/24/2001
 The rear brake line above the spare tire was rusted and blew apart when my wife hit the brakes to slow for a turning vehicle. this line is in a very bad spot. it is not visible and there is the greatest chance to hold moisture there. it is a safety issue. it only has 70,000 miles on it.
09/02/200350750104/15/1998
 1998 windstar brake line failure over catalytic converter similar to 1996 ford windstar recall 4/3/02 02v101000. local mechanic with knowledge recall on 1996 windstar contacted brockport ford (closest dealer) for information on repair and if any special materials were available to repair. the mechanic was told there wansn't anything available. throug my own research on your website after repair on 9/3/3, 1996 recall describes specific repair for the 1996. are and ford sure the same recall isn't necessary on other model years? under other conditions, our failure could have been devestating to my wife and 4 children!!!!*ak
09/01/199910008/01/2098
 Brake fluid leaking. have taken it in several times and they can't solve the problem. simular to the 1996 windstar recall.*ak
11/12/2001104/01/1997
 Brake hose leak caused a sudden total loss of breaking power. amazingly, there was no accident. the gasket failure was attended to at the first hint of a problem, since i had the same problem on my ford taurus one month prior.
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER
11/19/2008881771
 The master cylinder speed control pressuer swith liking brake oil. *tr
09/14/200252700102/04/1998
 In september, 2002, i had to replace the speed control pressure switch on the master brake cylinder of my 1998 ford windstar, because it started leaking brake fluid. i also had to replace the drivers side tie rod end because the leaking brake fluid damaged the ruber bushing. *jb
12/23/2003207/23/2002
 1998 ford windstar. abs pump has failed and brakes are not working properly. there was no brake light on dash to denote a problem and nothing coming up when tests were run on computer. all mechanics thought it was the master cylinder and as a results i had 5 put on the van from christmas 2003 to present. called ford directly and said that they would note the problem, but nothing that they can do to fix the problem. i cannot drive my family in the vehicle as afraid of having accident in result of pump not functioning. cost just for pump is $2200.00 not including labor. very upset that ford will not stand behind their product and attempt to help.*ak
09/19/200380000112/09/2000
 Master cylinder and hc unit were replaced in january of 2003, in the shop for 6 weeks. on 9/19 brakes failed again. result hitting a parked car. told by dealer that same 2 parts were again bad.*jb
08/08/200385000101/01/1998
 When the consumer applied the braked, the pedal went to the floor and the vehicle failed to stop, which caused extended stopping distance. the emergency brake had to be engaged to stop the vehicle. this was caused by a failure in the master brake cylinder.*ak the rear brakes were destroyed because the emergency brake had to be used to stop the vehicle. *ts *jb
4
 Consumer has called several dealerships to have four recalls done and they were refusing to honor them. recall # 01v199 concerning front springs:coil spring/ 99v147 000 concerning brake master cylinder/ 00e11 ford's additional warranty for front springs:coil spring corrosion, and 01m 03.*ak
 Owner didn't realize that emergency parking brake didn't release completely. once she did realize thatowner released it. a 1 1/2 later, lost brakes completely while going through an intersection due to brake fluid boiling in master cylinder. also,emergency brake was integrated with hydraulic system. please describe details. *ak
09/27/2001103/20/2001
 While driving 40 mph, consumer attempted to stop vehicle by applying brakes, and brakes failed to slow vehicle down. consumer eventually managed to stop vehicle. no determination has been made as to component that failed. *ak the consumer stated that master cylinder failed and was replaced. gateway ford stated that the abs was damaged and needs to be replaced. *yh
04/17/2001107/01/2000
 Master cylinder has prematurely failed at only 52,000 miles while consumer was driving, causing a complete loss of brakes, there is a national backorder for part at minimum of 30 days. *ak at time of replacement, dealer also replaced abs pump due to it being faulty as well. *slc
01/04/1999311/01/1998
 01/04/1999-- !998 ford windstar had approx 95% brake failure while wife and kids were driving.no warning or noise,just mushy pedal stopping vehicle at last inch of brake pedal movement. autofair dealer service mgr experienced the condition. repair was to replce master cylinder. 01/18/1999--the same brake failure occurred with the same discription of brake pedal.condition of brakes was experienced by dealership again as well. repair was to check all lines for leaks and bleed the air out of the lines. no reason given as to how the air got in the system. (remember master cyclinder replaced 13 days previous). 01/28/1999(sunday) driving home from church, traveling approx 25 mph the brakes failed again causing me to go past the road i was going to turn into,no traffic. this was without warning,noise or warning lights..01/29/1999 autofair said to bring it back in again for repair. they kept it for approx 3 weeks and could not get the brakes to fail again in 300 miles of driving. they were unable to make a proper repair of the problem using their words, but had to give me my car back from orders from ford regional rep mike holt who said even though ford autofair service mgr had experienced the problem and they had not repaired the problem, (they only bled the brakes, no cause why this happened) and that the problem had corrected itself just as fast as it had occurred, the customer should have the auto back. we, along with the service dept and the vp in charge of ford at autofair ford have no confidence in this car and that the brakes will not fail unexpectedly again possibly causing injury to occupants/bystanders or other drivers.
SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES
1
 Design of brake pedal and accelerator being too close together caused the driver to intermittently apply them both resulting in an accident. nlm
 When applying the brakes vehicle experienced brake loss, and eventually the brake pedal fell off. *ak
SERVICE BRAKES, HYDRAULIC - POWER ASSIST
11/08/2001
 Vehicle was traveling aproximately 65mph and engine shut down. power brakes and steering went out without warning. brake pedal was pushed to the floor to stop vehicle. dealer stated it would be too expensive to find out what was the cause.
SERVICE BRAKES, HYDRAULIC - SWITCHES - BRAKE LIGHT
04/19/2007123000106/15/1998
 1998 ford windstar - failure of brake pressure switch; caused all brake fluid to leak out of master cylinder, and subsequent brake failure. no accident caused (fortunately), could have been disastrous or fatal. wife noticed that she could not stop vehicle just before entering the freeway; used the emergency brake to stop and drive the windstar home. i discovered massive amount of brake fluid had leaked onto the surrounding area, and the #30 fuse for cruise control, and abs had blown. *jb

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