Recalls

CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
01V262000FORD MOTOR COMPANYfrom 04/16/1998 to 12/17/2000V (Vehicle)41324508/27/2001MFRFORD MOTOR COMPANY08/15/200108/27/2001
Defect SummaryVehicle description: mini vans equipped with auxiliary rear air-conditioning. if the auxiliary air-conditioning blower motor stops turning while in the medium-low blower speed setting, there is the potential that the resistor may become hot and smoke.
Consequence SummaryThe motor could potentially catch on fire.
Corrective SummaryDealers will install a jumper wire that will ensure that the medium-low blower speed setting is protected by the thermal limiter. owner notification began augsut 27, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-866-436-7332.
NotesAlso contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins

BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT
535412/01/1998615437For some cargo vans the throw-in panel kit cannot be properly installed when using current published instruction sheets included with the kit. *tt01/16/2001
524512/01/1998615363Information used when using the new generation star tester (ngs) to diagnose electrical concerns on all body styles and engine sizes. *tt01/13/2001
EQUIPMENT - ELECTRICAL
1281706/01/19996091997Some customers may inquire about the average fuel economy feature operating strategy in vehicles equipped with the message center display option. *tt11/17/2000
9917308/23/1999607641Concerns with message center on the instrument panel displaying a false traction control error message. *tt10/04/1999
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
0220810/14/200210013060Climate control a/c service tech tips. *eh04/07/2005
1503907/01/2001621037Some vehicles may exhibit a continuous rattling noise when the a/c compressor is engaged. *tt09/06/2001
1272805/01/19996091704Concerns with air conditioner grunt / grind noise on 1st start. *tt11/09/2000
1276805/01/1999607089Experiencing a grunt / grind noise for a/c compressor during 1st start. *tt11/03/2000
625205/01/1999607041Addressing concerns with a grind / grunt noise from a/c compressor durign initial engine start-up. *tt11/03/2000
98508611/01/1998613214Some vehicles may exhibit a customer concern described as an air conditioner hiss noise. *tt06/19/2000
661807/01/1999610710Exhibiting poor air conditioner performance and / or pressure relief valve releasing refrigerant. *tt05/11/2000
9919609/20/19996090087Information on identifying non-approved / alternate refrigerants which could cause safety, and performance concerns if installed in ford a/c systems. *tt03/08/2000
991307308/01/1999609037Climate control is investigating concerns of broken and / or binding blend doors. *tt12/07/1999
9917608/23/1999607646On some vehicles, the driver side window may be slow to defog. *tt10/04/1999
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
1562102/01/2002630665Some vehicles with the rear seat entertainment system may exhibit an inoperative condition. *tt04/19/2002
1306308/01/19996091864Experiencing poor or no radio reception at pre-delivery inspection. *tt11/15/2000
1252203/01/19996091769The owners guide does not contain a specific clock set procedure for vehicles equipped with the base radio option (am / fm stereo - no cassette or cd). *tt11/14/2000
1394103/01/2000612872Some vehicles equipped with the rear seat entertainment system may exhibit an inoperative condition when vehicle cabin temperature is very low, then is rapidly heated, or the humidity is very high within the vehicle. *tt06/13/2000
666307/01/1999610724Some vehicles may exhibit an intermittent loss of sound / cut-out of the rear speaker(s) during turns or driving over bumps. *tt05/11/2000
99679708/01/1999608769This online bulletin contains information of vehicles exhibiting a poor or no radio reception at pre-delivery inspection. *tt12/03/1999
9912906/14/1999606460Experiencing a whine / buzz type noise in the speakers of the entertainment radio or two-way radio on vehicles with an in-tank electric fuel pump. *tt08/24/1999
584603/01/1999605234This bulletin contains specific clock set procedure for vehicles equipped with the base radio option (am / fm stereo - no cassette or cd). *tt06/04/1999
EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL
98510011/01/1998613250Reports indicate that the message center oil change reset instructions in the owners guide may be difficult to follow. *tt06/20/2000
1208411/01/1998613065Some reports indicate that the message center oil change reset instruction in the owners guide may be difficult to follow. *mjs06/16/2000
99610605/01/1999606969Some reports indicate that the oil reset procedure listed in the owners guide may be difficult to follow. *tt09/08/1999

Consumer Complaints

Fail datemilesoccurencesPurchase date
EQUIPMENT
10/30/2010135036
 Fractured subframe passanger side. hard to turn right. steering wheel off set
105/09/1999
 Design of left rear door cup holder inadequate, a 2 1/2 year old child was able to take the cup holder out and put a drinking cup in the hole causing the cup to fall into the door (wall). *yc
EQUIPMENT ADAPTIVE
02/24/2012200000
 Skimmed to a stop,vehicles are dangerous,braked tied up and would not respond took it to have it checked out advised system was good,now i read you guys are having this problem and it happen to me,proving its a defect i want to be given credit for a new ford windfree.
03/06/2012
 The subframe on my 1999 ford windstar van subframe is rusting into had to have it welded to get home
EQUIPMENT - ELECTRICAL
09/15/20030
 The rear ac unit went out around 75k never got it fixed but when we had the car serviced the computer panel was reset and it worked again at 96k. the engine light came on and stayed and we never got it fixed. the gas gauge light came on and we had it fixed at 98k and i don't know the cost. the van was recalled because of the windshield wipers and the rear ac unit. there wasn't no cost.the details of the fire. my wife got out her car for work and about 20 minutes later the fire trucks were there. our adjuster said the fire initiated behind the passenger seat in the ac and heating control panel. the vehicle was totaled on 12 sept. the vehicle had 119k on it now. if there is anything else you like to ask me feel free to. i am really upset with ford on the way they handled this entire situation especially when they know there have been reported fires from recalls located on the web sites. i
04/15/200374500
 Transmission is primary issue has shifting problem at low speed, has over 8 tsb on the issue and has new transmission installed but still have problem the other issues are clearly common for this model as well, but this transmissionand fords lack of support from their service and dealers is unacceptable.
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
06/23/2009107547
 Tl*the contact owns a 1999 ford windstar. when the contact took the vehicle in for service, the mechanic noticed rust in the subframe coming from the air conditioning. condensation from the air conditioning on the passenger side was dripping onto the subframe, which caused the rust. the dealer stated that there were no failures and the contact would have to pay for the repair. the manufacturer also stated that the contact would be liable. the vehicle will be repaired at the contact's expense for a little more than $3,000. the failure mileage was 107,547 and current mileage was 107,560.
06/01/20081150001
 I have a 1999 ford windstar, 3.8l engine. abs brake light on, no speedometer, no odometer, no air conditioning. took to a repair shop, they found fuse #10 was blown. replaced the fuse and smoke started to come up from the master cylinder area, he removed the electrical connection plug for the brake pressure switch located on the bottom of the master cylinder. thankfully this did not occur while my wife and children in the vehicle, so no one was injured. i have read on the internet of several windstars with this same problem, and believe ford should do something to rectify this problem. *tr
10/03/200426820104/23/2001
 The vehicle's a/c blower motor failed which resulted in an electrical fire. the vehicle was deemed a total loss. *nm the consumer found out a recall on the vehicle's blower motor and feels that if he was notified the repairs could have been made and the fire prevented. *nm
01/01/2005102/18/2004
 Recall # 01 v 262 000/auxiliary a/c blower motor wiring: consumer unable to get the dealer to honor this recall since january 1, 2005. *jb
09/05/2003
 Vehicle was parked in the parking lot and without warning vehicle caught on fire from the rear passenger air conditioner unit.*ak
10/29/20001
 Consumer had recall 01v262 repairs completed, however after the vehicle was delivered back to consumer there was no cooling from the air conditioner, consumer states that the a/c worked prior to having recall repairs made. *slc
1
 Consumer states that the vehicle was under recall, recall#01v262000, by ford for repairs to the heater blower and some other part. the problem was the refusal of ford dealers to loan a vehicle for the half-day or more they said they needed for the repair. *yd
12/26/2001
 01 v 262 000/auxiliary a/c blower motor wiring: this recall repairs was made on the 7 dec 01 by louisburg ford; louisburg, ks; phone # 913/837-5333. on the incident date while traveling 45 mph a fire started in the engine compartment, beleived this may be the cause of the fire. dealer/manufacturer was notified. feel free to provide any further information concerning this matter.
09/04/2001
 Recall 01v262000/ manufacturer's recall 01s26 concerning air conditioner:fan: motor:wiring. consumer called manufacturer about recall repairs, and manufacturer stated consumer's vehicle was not covered because vehicle was branded. on two other recalls consumer had to pay out of pocket because manufacturer kicked it out .*ak
04/01/20001011/01/1998
 Filed for lemon law going to arbitration. no safety defect mentioned in summary. *ak
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
08/31/2000404/01/1999
 Power steering under carridge wentout which taken the power steering to the wheel. vehicle is at the dealership waiting for parts. *ak the stereo system failed. brake makes grinding noise. the rear door light keeps falling down whenever the door closed.

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