Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SEATS | |||||
| 16097 | 08/01/2002 | 636112 | Some vehicles may exhibit a front seat back frame(s) bending. *tt | 11/05/2002 | |
| 14855 | 04/01/2001 | 619332 | Some vehicles equipped with the highback front seats (without side air bags) may exhibit a twisted seat back frame. *tt | 05/23/2001 | |
| SEATS - FRONT ASSEMBLY - POWER ADJUST | |||||
| 16611 | 02/01/2003 | 10002496 | Power seat that moves in a arc rather than straight forward or back. *tt | 09/03/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 10/28/2011 | 250000 | 1 | |
| After purchasing van, not even one month later all lights started to turn on engine, abs now n and its a rear light on gauge panel also we are in the middle of trying to get decent price for the freeze plug which also needs to be replaced because there is a leak of coolant from the bottom of van. other wise its ok to drive. one i thing i didn't mention is the seat its struck it wont move back or forward with the electrical button. *tr | |||
| 10/28/2011 | 250000 | ||
| After purchasing van, not even one month later all lights started to turn on engine, abs now n and its a rear light on guage panel also we are in the middle of trying to get decent price for the freeze plug withch also needs to be replaced because there is a leak of coolant from the bottom of van. other wise its ok to drive. one i thing i didn't mention is the seat its struck it wont move back or forward with the electrical button. | |||
| 04/05/2004 | 1 | ||
| While stopped at red light, our ford windstar was rear-ended by a ford focus estimated to be going 50-60mph. both of us in the front seats suffered severe calf muscle injuries. we believe these were caused by the manual seat adjustment bar that runs the full width of the seat. we were both wearing seatbelts. an additional note: the driver's seatback broke on impact.*ak is there any history of leg trauma caused by seat hardware in rear-end collisions? | |||
| 03/25/2003 | 1 | ||
| A sharp piece of metal was protruding from the driver seat back (left side at hip level). *nlm *scc | |||
| 11/14/2000 | 1 | 06/03/1999 | |
| The vehicle was rear ended and driver's seat failed. it fell completely back on the middle row seat. usually my youngest child (baby at the time) would have been (in her child seat) in the middle row and i'm sure she would have been killed if she had been in the van that day. *jb | |||
| 07/15/2002 | |||
| Drivers side seat has a piece of metal that has pierced through the seat. took vehicle to dealer, and they stated part was no longer available, and seat would be patched up. metal is dangerous and tears clothes up. please provide any further information.*ak | |||
| 08/13/2002 | |||
| There is a sharp metal piece that sticks out of driver's seat, cutting consumer when entering and exiting vehicle. dealer notified. *ak | |||
| 1 | 01/20/1999 | ||
| The power captain seat was replaced due to a defect in the frame, consumer states since the replacement, the armrest will not stay attached to the seat and while driving, the armrest will just pop off, throwing the driver off balance.*jb | |||
| 1 | |||
| Front and back seats are unusable due to frozen adjustment lever. yh | |||
| 03/01/1999 | |||
| Horn is very hard to deploy; sweet spot too small and requires excessive effort. cannot be used quickly. ford corporate refused to respond to my worries about this. also seatback lever springs middle seats back so hard i have been whacked in the head so hard i saw stars. | |||
| 04/06/1999 | 1 | 04/01/1999 | |
| Drivers side under seat airbag impact sensor was not mounted firmly to floor. it was just dangling from the wiring harness, effectively disabling the airbags. dealer looked at seat pedestal and determined that the wrong seat mount was installed at the factory. dealer is installing the correct seat mount. i am not convinced that the passenger side airbag wiring has been done correctly either. *ak | |||
| SEATS - FRONT ASSEMBLY - POWER ADJUST | |||
| 06/28/1999 | 1 | 11/01/1998 | |
| 18 visits to service dept since we bought van; 6 in the last 5 weeks for power sliding doors not shutting.*ak | |||
| SEATS - FRONT ASSEMBLY - RECLINER | |||
| 05/28/2002 | 07/01/2099 | ||
| Both passenger and driver seat backs failed in a rear end collision. *ak | |||
| 1 | 03/01/2001 | ||
| The major complaint, the driver's seat, has been reported to both ford motor company and the dealership - neither of whom has seen fit to acknowledge my existence on this planet. the seat will not adjust (lever apparently has a perpetual short) - which means i can't see comfortable over the steering wheel.*ak | |||
| 09/20/2000 | 12 | 02/02/1999 | |
| Power sliding door would intermittently open while driving, or will not open when needed; vehicle been in the dealer shop on six occasions, and problem still occurring.. *ak consumer also states back seat collasped backwards, also battery dead from shorts in the wiring, light in the inside is on when it should be off , and also doors that may or maynot operate while vehicle is in motion, also getting false signals on instrument panel.*jb | |||
| 06/01/1999 | |||
| Seatback spring is too strong. the seatback swings forward when handle is pulled. dealer aware of problem. cannot remedy the problem., and problem still exists.also, horn in center of steering wheel, censor in horn is too small, causing difficulty in use of horn. proviide further information. *ak | |||