Recalls

CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SUSPENSION - FRONT - CONTROL ARM
12V194000FORD MOTOR COMPANY V (Vehicle)23000MFRFORD MOTOR COMPANY05/03/201205/03/2012
Defect SummaryFord is recalling certain model year 1999-2003 windstar vehicles originally sold in or currently registered in the state of virginia. corrosion-related fractures of the front lower control arm rear attaching brackets and body mount attachments may occur.
Consequence SummaryA separation of a front lower control arm rear attaching bracket may result in a lower control arm separation. a separation of both front subframe rear body mounts may result in separation of the steering intermediate shaft. either condition could result in significant loss of steering control, increasing the risk of a crash.
Corrective SummaryDealers will inspect both front lower control arm rear attaching brackets and both body mount attachments at the rear of the front subframe and make the necessary repairs free of charge. the recall is expected to begin on june 18, 2012. owners may contact ford at 1-866-436-7332.
NotesFord's recall campaign number is 11s16.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.
SUSPENSION - REAR - AXLE - NON-POWERED AXLE ASSEMBLY
12V195000FORD MOTOR COMPANY V (Vehicle)940006/01/2012MFRFORD MOTOR COMPANY05/03/201205/03/2012
Defect SummaryFord is recalling certain model year 1998-2003 windstar vehicles manufactured from september 1, 1997, through july 3, 2003, registered in puerto rico. due to increased stresses caused by high cycles of torsional loading, specific to this market, the rear axle can crack.
Consequence SummaryA fractured axle may result in a loss of vehicle control, increasing the risk of a crash.
Corrective SummaryFord will notify owners, and dealers will inspect and install a reinforcement bracket on the rear axle or replace the axles, as necessary. this service will be provided free of charge. the recall began on june 1, 2012. owners may contact the ford motor company customer relationship center at 1-866-436-7332.
NotesFord's safety recall campaign number is 12s30.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.
10V385000FORD MOTOR COMPANY V (Vehicle)46275010/20/2010ODIFORD MOTOR COMPANY08/26/201008/26/2010
Defect SummaryFord is recalling certain model year 1998-2003 windstar vehicles manufactured from september 1, 1997 through february 28, 2003 and currently registered or originally sold in connecticut, delaware, district of columbia, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, and wisconsin. after many years of vehicle service in these areas, corrosion can weaken the rear axle, making it susceptible to torsional stress. corrosion and stress can lead to cracks which if undetected can propagate and result in a complete fracture of the axle.
Consequence SummaryA fractured axle can affect vehicle handling and increase the risk of a crash.
Corrective SummaryAs parts become available, dealers will inspect and if necessary install the rear axle reinforcement brackets free of charge. this service will be performed free of charge. the safety recall began on october 20, 2010. owners may contact ford at 1-866-436-7332.
NotesFord's recall no. is 10s13.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins

BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION
1585505/01/2002637704Some vehicles may exhibit a condition of popping or grinding noise originating from the front end of the vehicle. *tt12/04/2002
0213207/08/2002635987Grunt / popping noise coming from the front suspension at speeds below 20 mph when turning. *tt11/04/2002
0215208/05/2002635966Some vehicles may exhibit a popping / grinding noise from the front of the vehicle when going over bumps or making turns. *tt11/04/2002
1521409/01/2001625755Some vehicles may exhibit a condition of the rough ride or rear suspension noise. *tt12/03/2001
1439101/01/2000620431Experiencing a vibration condition at 45 mph and above, noticed after replacing, rotating or servicing wheel and tire assemblies. *tt08/07/2001
1439109/01/2000618649Exhibiting vibration above 45 mph - service kit available. *jb04/18/2001
00211010/16/2000618554Some vehicles may exhibit a vibration condition at 72 km/h (45 mph) and above. *jb04/16/2001
1228812/01/1998615535Some vehicles may exhibit a vibration at 60 - 70 mph, felt in the steering wheel or floor. *tt01/18/2001
537212/01/1998615447Experiencing a vibration at 60 - 70 mph, felt in the steering wheel or floor. *tt01/16/2001
726610/01/19996090864Vehicles may exhibit a slight vibration under light acceleration at or near 1400 - 1600 rpm. *tt03/31/2000
SUSPENSION - FRONT - STABILIZER BAR
1638211/01/200210008320Clunk/squeak from the front stabilizer bar area (qsf). *tt07/27/2004
SUSPENSION - REAR
1506607/01/2001621069Some vehicles may exhibit a rough ride and / or a rear suspension noise. *tt09/06/2001
1319809/01/19996090563Information regarding squeak/rattle right rear exterior of vehicle. *mjs03/21/2000
701809/01/19996090396Information regarding squeak/rattle right rear exterior of vehicle. *mjs03/20/2000
998405/03/1999606402Experiencing squeakng / rattling noise coming from left and / or right rear of vehicle caused b the parking brake cable or retaining spring rubbing against the body. *tt08/19/1999

Investigations

NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
SUSPENSION
EA10007FORD MOTOR COMPANY12/20/201003/17/2011Front Subframe Corrosion Failures11V030000
 In a january 26, 2011 defect information report, ford motor company (ford) notified the national highway traffic safety administration (nhtsa) that it will conduct a safety recall to address corrosion related fractures in the front lower control arm rear attaching brackets and body mount attachments at the rear of the front subframe in approximately 425,288 model year (my) 1999 through 2003 ford windstar vehicles manufactured from april 1998 to july 2003 and either sold or currently registered in the following high corrosion (salt-belt) states:connecticut, delaware, district of columbia, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, utah, vermont, west virginia and wisconsin (nhtsa recall no. 11v-030, ford recall no. 11s16).according to ford, separation of a front lower control arm rear attaching bracket may result in a lower control arm separation and separations of both front subframe rear body mounts may result in separation of the steering intermediate shaft.either condition could result in diminished vehicle directional control, increasing the risk of a crash.dealers will inspect the lower control arm rear attachment flanges and the rear body mount sections of the subframe on the right (passenger) and left (driver) sides of the vehicle.owners of vehicles that pass the inspection will be notified when to return for installation of reinforcement brackets to extend the durability of the front subframe assembly in affected areas in the presence of corrosion.owners of vehicles that do not pass inspection, but can be repaired, will be offered transportation until parts become available.repurchase offers will be extended to owners of vehicles that cannot be repaired with the reinforcement brackets.this investigation is closed.
PE10026FORD MOTOR COMPANY07/20/201012/20/2010Front Subframe Corrosion Failures
 The office of defects investigation (odi) has identified 346 complaints to odi and ford alleging fracture, cracking and or excessive corrosion of the front subframes in model year (my) 1999 through 2003 ford windstar vehicles.approximately 97 percent of these complaints (334) involve vehicles that have been operated in salt belt states, which make up approximately 60 percent of the subject vehicle sales in the united states.the front subframe, sometimes referred to as the engine cradle, is a structural component of the windstar vehicles that carries the engine, transaxle, steering rack and certain front suspension components (e.g., lower control arm).for complaints with sufficient information to identify the location of the failure, most describe problems with the rear mounting bracket for the front passenger-side lower control arm with some related to the rear body mount attachment located in the same general area of the subframe (right-rear section near the front passenger wheel).the remainder of the reports allege fracture of the front subframe at other or, most often, unspecified locations.almost all of the complaints that specified the side of the vehicle indicated that the problem occurred on the right/passenger side (106), with only a few indicating the left/driver side (2) or both sides (3) were affected.ford and several complainants attributed the right-side failures to the routing of the air-conditioning lines above the front subframe on that side of the vehicle, further noting that condensation has been observed dripping onto the front subframe in the area of the affected components (the a/c drain tube is also located on the right side, near the front subframe).odi has identified 93 complaints related to lower control arm attachments, including 80 that appear to involve complete separations.all but one of these involved vehicles from salt belt states.all three crash incidents appear to be related to lower control arm separations, including one road departure into a road-side sign resulting in a totalled vehicle and a lane departure into another vehicle.almost half of the odi complaints related to control arm separation occurred at speeds greater than 20 mph and about a quarter occurred at highway speeds.three-quarters of these complaints allege experiencing difficulty controlling the vehicle and about 40 percent appear to have resulted in departures from the intended lane of travel.testing by both ford and nhtsa have demonstrated that lower control arm separation from the rear attachment bracket results in significant toe out of the affected wheel, which affects the driver's ability to control vehicle direction.according to ford, moderate braking improved vehicle controllability by reducing the amount of toe out, possibly explaining incidents that did not allege a loss of control.odi's analysis of complaints related to the rear body mount identified 41 complaints (odi only).these complaints generally report experiencing progressively worsening noise concerns when turning, accelerating or braking.although, some of the complaints that appeared to involve a complete separation of the body mount alleged difficulty steering, the effects on vehicle control from this failure mode do not appear to be as great as those resulting from control arm separation.however, odi is seeking more information regarding two complaints which alleged that body mount failure resulted in disconnection of the steering wheel from the steering rack (one occurred during vehicle service).this investigation has been upgraded to an engineering analysis (ea10-007) for subject vehicles sold or currently registered in salt belt states to further assess the scope, frequency and safety consequences of the alleged defect in these vehicles.odi will continue to gather information about vehicles outside the salt belt as well.
EA10007FORD MOTOR COMPANY12/20/2010Front Subframe Corrosion Failures
 The office of defects investigation (odi) has identified 346 complaints to odi and ford alleging fracture, cracking and or excessive corrosion of the front subframes in model year (my) 1999 through 2003 ford windstar vehicles.approximately 97 percent of these complaints (334) involve vehicles that have been operated in salt belt states, which make up approximately 60 percent of the subject vehicle sales in the united states.the front subframe, sometimes referred to as the engine cradle, is a structural component of the windstar vehicles that carries the engine, transaxle, steering rack and certain front suspension components (e.g., lower control arm).for complaints with sufficient information to identify the location of the failure, most describe problems with the rear mounting bracket for the front passenger-side lower control arm with some related to the rear body mount attachment located in the same general area of the subframe (right-rear section near the front passenger wheel).the remainder of the reports allege fracture of the front subframe at other or, most often, unspecified locations.almost all of the complaints that specified the side of the vehicle indicated that the problem occurred on the right/passenger side (106), with only a few indicating the left/driver side (2) or both sides (3) were affected.ford and several complainants attributed the right-side failures to the routing of the air-conditioning lines above the front subframe on that side of the vehicle, further noting that condensation has been observed dripping onto the front subframe in the area of the affected components (the a/c drain tube is also located on the right side, near the front subframe).odi has identified 93 complaints related to lower control arm attachments, including 80 that appear to involve complete separations.all but one of these involved vehicles from salt belt states.all three crash incidents appear to be related to lower control arm separations, including one road departure into a road-side sign resulting in a totalled vehicle and a lane departure into another vehicle.almost half of the odi complaints related to control arm separation occurred at speeds greater than 20 mph and about a quarter occurred at highway speeds.three-quarters of these complaints allege experiencing difficulty controlling the vehicle and about 40 percent appear to have resulted in departures from the intended lane of travel.testing by both ford and nhtsa have demonstrated that lower control arm separation from the rear attachment bracket results in significant toe out of the affected wheel, which affects the driver's ability to control vehicle direction.according to ford, moderate braking improved vehicle controllability by reducing the amount of toe out, possibly explaining incidents that did not allege a loss of control.odi's analysis of complaints related to the rear body mount identified 41 complaints (odi only).these complaints generally report experiencing progressively worsening noise concerns when turning, accelerating or braking.although, some of the complaints that appeared to involve a complete separation of the body mount alleged difficulty steering, the effects on vehicle control from this failure mode do not appear to be as great as those resulting from control arm separation.however, odi is seeking more information regarding two complaints which alleged that body mount failure resulted in disconnection of the steering wheel from the steering rack (one occurred during vehicle service).this investigation has been upgraded to an engineering analysis for subject vehicles sold or currently registered in salt belt states to further assess the scope, frequency and safety consequences of the alleged defect in these vehicles.odi will continue to gather information about vehicles outside the salt belt as well.
PE10016FORD MOTOR COMPANY05/13/201009/22/2010Rear Axle Cracking10V385000
 In a letter dated august 26, 2010, ford motor company (ford) submitted a defect information report notifying nhtsa that it will conduct a safety recall (nhtsa recall no. 10v-385) to address a rear axle defect in model year (my) 1998 through 2003 ford windstar vehicles built at the oakville assembly plant from september 1, 1997 through february 28, 2003 and either sold or currently registered in high corrosion (salt-belt) states where the use of salt and other corrosive chemicals may be used to treat snow/ice covered roads.the following states are included in ford's recall:connecticut, delaware, district of columbia, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia and wisconsin. the subject vehicles utilize a stamped/formed axle assembly manufactured by benteler automotive corporation of galesburg, mi.according to ford, after many years of vehicle service in the salt-belt states, corrosion can weaken the rear axle, making it susceptible to torsional stress.there is a risk that the combined effects of corrosion and stress can lead to cracks which, if undetected, can propagate and result in a complete fracture of the axle.a completely fractured axle can affect vehicle handling and increase the risk of a crash.to correct the safety defect, ford will initially inspect all of the subject vehicles brought into ford/lincoln-mercury dealerships for possible cracked axles.owners of vehicles without cracked axles will be notified when to return for the installation of reinforcement brackets to extend the axle durability in the presence of corrosion.owners who have vehicles with cracked axles will either be offered a repair or alternative transportation until parts become available. on may 13, 2010, the office of defects investigation (odi) opened pe10-016 to investigate complaints of rear axle cracking in my 1999 through 2003 ford windstar minivans.combining odi and ford complaint data, odi is aware of a total 891 complaints alleging rear axle cracking in the subject vehicles.over a third of the complaints (334) allege that the cracking progressed to a complete fracture of the rear axle, including 8 allegations of crashes resulting in 3 injuries. approximately 57 percent of the subject vehicles (524,661) were sold in salt-belt states covered by ford's recall and ford estimates that approximately 463,000 of these remain in service.ninety-six percent of the complaints (858) and all of the complaints alleging complete fracture were from the recall region.the action taken by ford is sufficient to resolve the issues raised by this investigation.accordingly, this investigation is closed.
PE10016FORD MOTOR COMPANY05/13/2010Rear Axle Beam Failure
 The office of defects investigation has received 234 complaints alleging rear axle failure in model year 1999 through 2003 ford windstar minivans, including two alleging that the failures resulted in minor crashes.over half of the complaints (128) allege a complete fracture of the axle beam.fifty-six complaints indicate that the axle failure occurred at speeds of 40 miles per hour or greater.one crash occurred while the vehicle was traveling on a highway.the rear axle reportedly snapped in half after the vehicle struck a pot hole.the driver indicated that both rear tires blew (note that axle fracture often causes the tires to achieve a severe negative camber - with the top of the tire tilted inward - resulting in contact with the fender well).the vehicle then struck a guard rail because of difficulty controlling the vehicle while braking to a stop.the second crash was also alleged to have involved a complete axle fracture, in this case resulting in a low-speed curb impact.the rear axle beam in the subject vehicles is an inverted u channel design, which appears to provide a collection point for road salt slurry, resulting in corrosion that progressively weakens the part until it fractures.approximately 96 percent of the complaints (225), 94 percent of the complete fractures (121), 96 percent of the high-speed incidents (54) and both alleged crashes are from salt-belt states.in addition to the two alleged crashes, 14 additional complaints alleged vehicle control concerns associated with the rear axle failure incident.a preliminary evaluation has been opened to assess the scope, frequency and safety consequences of the alleged defect in the subject vehicles.

Consumer Complaints

Fail datemilesoccurencesPurchase date
SUSPENSION
11/22/2012152000
 Tl- the contact owns a 1999 ford windstar. the contact stated the front sub frame was covered with rust and corroded. the vehicle was taken to a mechanic for routine maintenance; however, after it was inspected they noticed the sub frame was covered with rust and corroded. the manufacturer was notified and stated to contact nhtsa and file a complaint. the vehicle was not repaired. the failure mileage was 152,000. rvk
11/15/2010150000
 I was driving my van and i tried to stop and could not stop and hit the back of another car had feet all the way down on brake and van would not stop!! i was terrified and my 10 year old lil girl is traumatized!!!!
11/22/2012152000
 Tl- the contact owns a 1999 ford windstar. the contact stated the front sub frame was covered with rust and corroded. the vehicle was taken to a mechanic for routine maintenance; however, after it was inspected they noticed the sub frame was covered with rust and corroded. the manufacturer was notified and stated to contact nhtsa and file a complaint. the vehicle was not repaired. the failure mileage was 152,000. rvk
11/22/2012152000
 Tl-the contact owns a 1999 ford windstar. the contact stated the front sub frame was rusted and corroded. the vehicle was taken to a mechanic shop for a routine maintenance after inspecting the vehicle they noticed the sub frame was rusted and corroded. the manufacturer was notified who stated to contact nhtsa and file a complaint. they offered no other assistance. the vehicle was not repaired. the failure mileage was 152,000. mw
10/20/2012140000
 Tl* the contact owns a 1999 ford windstar. the contact stated that the vehicle was serviced under nhtsa campaign id number: 12v195000 (suspension:rear:axle:non-powered axle assembly). the contact had not experienced a failure or a defect prior to the recall repair. the contact noticed that one year after the repair was performed, the rear driver's side axle exhibited several cracks. the contact welded the defective axle himself. the manufacturer was notified of the problem. the approximate failure mileage was 140,000.
10/20/2012140000
 Tl-the contact owns a 1999 ford windstar. the contact stated that the vehicle was serviced under nhtsa campaign id number: 12v195000 (suspension:rear:axle:non-powered axle assembly). the contact had not experienced a failure or a defect prior to the recall repair. the contact noticed that one year after the repair was performed, the rear driver's side axle exhibited several cracks. the contact welded the defective axle himself. the manufacturer was notified of the problem. the approximate failure mileage was 140,000. kmj
10/20/2012140000
 Tl-the contact owns a 1999 ford windstar. the contact stated a remedy repair was performed under nhtsa campaign id number 12v195000 (suspension:rear:axle:non-powered axle assembly) even though there was not a defect present at that specifc time. one year after the repair was performed, the contact noticed the rear driver's side axle exhibited several cracks. the contact welded the defective axle himself. the manufacturer was notified of the problem. the approximate failure mileage was 140,000. js
05/15/2012190000
 Tl- the contact owns a 1999 ford windstar. while parked, the contact noticed that the front driver's side of the sub frame was cracked. the vehicle was taken to the dealer for diagnostic testing. the technician advised that the engine cradle would have to be replaced. the vehicle was included and previously repaired under nhtsa campaign id number: 12v194000 (suspension:front:control arm). the manufacturer was made aware of the failure and advised the contact that any additional repairs would not be covered under the recall. the vehicle was not further repaired. the approximate failure mileage was 190,000. kmj
01/18/2011147000
 Tl- the contact owns a 1999 ford windstar. the contact received notification of nhtsa campaign id number: 11v030000 (structure: frame and members:underbody shields). the contact had the vehicle repaired under the recall. however, the contact stated that the sub frame was severely damaged and unsafe. the contact took the vehicle to the dealer for inspection where they stated that the sub frame needed to be replaced and that the contact would have to pay for the repairs. the manufacturer was notified and they confirmed that the contact would be responsible for the repairs. the failure mileage was 147,000. kmj
01/18/2011147000
 Tl- the contact owns a 1999 ford windstar. the contact stated that her received a recall. nhtsa campaign id number: 11v030000 component: structure: frame and members:underbody shields. the contact stated that he had the vehicle repaired but another failure occurred. the contact stated that the sub frame was really damaged and unsafe. the contact took the vehicle to the dealer for inspection and they stated that the sub frame needed to be replaced and that the contact would have to pay for repairs. the manufacturer was notified and they stated that same information. the failure mileage was 147,000. ap
05/17/2012120000
 Tl- the contact owns a 1999 ford windstar. while driving approximately 20 mph the contact heard a rattling noise coming from the rear of the vehicle. the contact stopped the vehicle on the shoulder of the road. after inspecting the vehicle the contact noticed the rear axle was fractured. the vehicle was taken to the dealer for diagnostic. the technician stated the rear axle would have to be replaced. there was a recall under nhtsa campaign id number: 12v195000 (suspension:rear:axle:non-powered axle assembly) that may be related to the failure. the manufacturer was made aware of the failure and stated the vin was not included in the recall. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 120,000. kmj
05/17/2012120000
 Tl- the contact owns a 1999 ford windstar. while driving approximately 20 mph the contact heard a rattling noise coming from the rear of the vehicle. the contact stopped the vehicle on the shoulder of the road. after inspecting the vehicle the contact noticed the rear axle had fractured. the vehicle was taken to the dealer for diagnostic. the technician stated the rear axle would have to be replaced. there was a recall under nhtsa campaign id number: 12v195000 (suspension:rear:axle:non-powered axle assembly) that may be related to the failure. the manufacturer was made aware of the failure and stated the vin was not included in the recall. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 120,000. da
02/15/2012100000
 Tl* the contact owns a 1999 ford windstar. the vehicle was included and repaired under nhtsa campaign id number: 12v195000 (suspension:rear:axle:non-powered axle assembly). after the repair, the contact was driving approximately 25 mph when the vehicle began to shake vigorously. the dealer was made aware of the failure and stated the vehicle was unsafe to drive and they needed to diagnose the failure. the vehicle was not repaired. the approximate failure mileage was 100,000.
02/15/2012100000
 Tl- the contact owns a 1999 ford windstar. the vehicle was included and repaired under nhtsa campaign id number: 12v195000 (suspension:rear:axle:non-powered axle assembly). after the repair, the contact was driving approximately 25 mph when the vehicle began to shake vigorously. the dealer was made aware of the failure and stated the vehicle was unsafe to drive and they needed to diagnose the failure. the vehicle was not repaired. the approximate failure mileage was 100,000. rvk
02/15/2012100000
 Tl- the contact owns a 1999 ford windstar. the vehicle was included and repaired under nhtsa campaign id number: 12v195000 (suspension:rear:axle:non-powered axle assembly). after the repair the contact was driving approximately 25 mph when the vehicle began to shake vigorously. the dealer was made aware of the failure and stated the vehicle was unsafe to drive and would have to be taken in for diagnostic. the vehicle was not repaired. the approximate failure mileage was 100,000. da
04/05/2012196098
 Tl* the contact owns a 1999 ford windstar. the contact stated that the vehicle was included in nhtsa campaign id number: 10v385000 (suspension:rear:axle:non-powered axle assembly) and was towed to the an authorized dealer. the dealer advised that the sub frame was corroded. the manufacturer was contacted but the vehicle was not repaired. the failure mileage was 196,098. and the current mileage was 198,000.
04/05/2012196098
 Tl- the contact owns a 1999 ford windstar. the contact stated that the vehicle was included in nhtsa campaign id number: 10v385000 (suspension:rear:axle:non-powered axle assembly) and was towed to the an authorized dealer. the dealer advised that the sub frame was corroded. the manufacturer was contacted but the vehicle was not repaired. the failure mileage was 196,098. and the current mileage was 198,000. kmj
04/05/2012196098
 Tl- the contacts son owns a 1999 ford windstar. the contact stated after the remedy was performed for recall under nhtsa campaign id number: 10v385000 (suspension:rear:axle:non-powered axle assembly). the vehicle was towed to the ford dealer and they confirmed the subframe was corroded. the manufacturer was contacted. the vehicle was not repaired. the failure mileage was 196,098. and the current mileage was 198,000. rds
02/27/2012190000
 Tl-the contact owns a 1999 ford windstar. the contact stated that while driving 60 mph the vehicle started jerking and swerving abnormally, casuing the rear driver side wheel to detach from the vehicle. the vehicle was towed to a local mechanic who inspected the vehicle and discoverd that the bolts were rusted and corroded and had caused the axle to fracture. the mechanic did not repair the vehicle. the vehicle was towed to an authorized dealer because the axle was previously installed under nhtsa campaign id number: 10v385000 (suspension: rear: axle: non-powered axle assembly). the dealer advised the contact that they would not repair the broken axle because it was repaired previously under the recall and had exceeded the 12,000 mile guarantee on the component. the vehicle was not repaired. the manufacturer was notified of the failure who stated that they would be in contact at a later date. the failure mileage was 190,000. kmj
02/27/2012190000
 Tl-the contact owns a 1999 ford windstar. the contact stated while driving 60 mph the vehicle started jerking and swerving casuing the rear driver side wheel to come off. the vehicle was towed to the mechanic shop who inspected the vehicle and notice the bolts were rusted and corroded that caused the axle to break. the mechanic did not repair the vehicle. the vehicle was then towed to the dealer because the axle was previously installed from the recall nhtsa campaign id number: 10v385000 component: suspension: rear: axle: non-powered axle assembly. ford's recall no. is 10s13. this recall was completed a year ago. the dealer stated they will not repair the broken axle because it was repaired previously and it was over the 12,000 mileage that was guaranteed on the axle. the vehicle was not repaired again. the manufacturer was notified who stated they will get a return call within the next day. the failure mileage was 190,000. mw
03/17/2012156219
 Lived in the salt belt state of pa. frame rusted out and i lost steering control and almost had an accident.this is a known issue via nhtsa action number: pe10026 and i would like ford to recall and fix this at thier cost.
11/25/2011105000
 Tl-the contact owns a 1999 ford windstar. the contact stated that while turning at approximately 25 mph a cracking sound was heard from underneath the vehicle. the vehicle was taken to an independent mechanic for a diagnostic test. the technician stated that the subframe fractured and would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 105,000. sm.
11/25/2011105000
 T- the contact owns a 1999 ford windstar. while driving at approximately 25 mph and making a turn the contact heard a cracking sound from underneath the vehicle. the vehicle was taken to an independent mechanic for diagnostic. the technician stated the subframe had fractured and would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 105,000. ds
11/15/2011224000
 Tl* the contact owns a 1999 ford windstar. the contact noticed corrosion on both the driver and passenger sides of the rear axle. the vehicle was taken to the dealer and the manufacturer was contacted. the manufacturer confirmed that the contact's vin did not qualify for repairs under nhtsa campaign id number:10v385000 (suspension:rear:axle:non-powered axle assembly). the vehicle was not repaired. the failure and the current mileages were 224,000
11/15/2011224000
 Tl- the contact owns a 1999 ford windstar. the contact noticed corrosion on both the driver and passenger sides of the rear axle. the vehicle was taken to the dealer and the manufacturer was contacted. the manufacturer confirmed that the contact's vin did not qualify for repairs under nhtsa campaign id number:10v385000 (suspension:rear:axle:non-powered axle assembly). the vehicle was not repaired. the failure and the current mileages were 224,000 kmj
11/15/2011224000
 Tl- the contact owns a 1999 ford windstar. the contact noticed corrosion on both drivers and passenger side of the rear axle. the vehicle was taken to the dealer. the manufacturer was contacted and they confirmed vin did not qualify for recall under nhtsa campaign id number:10v385000 (suspension:rear:axle:non-powered axle assembly). the vehicle was not repaired. the failure and current mileages were 224,000 rds
08/11/2011190000
 Tl-the contact owns a 1999 ford windstar. the contact stated that after receiving notification of nhtsa campaign id number: 10v385000(suspension:rear:axle:non-powered axle assembly), the vehicle was taken to the dealer. after inspection of the vehicle, the dealer advised her that the rear brackets were fractured and that they would have to replace the entire subframe. the brackets were replaced but not the entire frame. after repairs, the contact noticed a loud noise from the vehicle. the vehicle was taken back to the dealer where they advised her that the sway bar was rusted and needed to be welded back to the vehicle. the vehicle has not further repaired. the manufacturer was contacted and they offered no assistance. the vehicle was taken to an independent mechanic where they advised her that they would not touch the vehicle due to how the dealer repaired the vehicle under the recall. the failure mileage was approximately 190,000. kmj
08/11/2011190000
 Tl-the contact owns a 1999 ford windstar. the contact stated that after receiving a recall in regards to nhtsa campaign id number 10v385000(suspension:rear:axle:non-powered axle assembly). after inspection of the vehicle they advised her that the brackets were fractured and that they would have to replace the entire subframe. the vehicle was repaired for just replacing brackets instead of replacing the entire frame. when she picked the vehicle up she noticed a loud noise coming from the vehicle. the vehicle was taken back to the dealer and they advised her that the sway bar was rusted and needed to be welded back to the vehicle. the vehicle has not been repaired. the manufacturer was contacted and they offered no assistance. the vehicle was taken to an independent mechanic and they advised her that they would not touch the vehicle due to how the dealer repaired the vehicle under the recall. the failure mileage was approximately 190,000. tb
09/29/2011152393
 The van has had both the front subframe and rear axel recall repairs completed. on picking up the van, it still had a hard pull to the right after paying for an alignment. the dealer attributed it to the tires. on putting the van in for pa inspection, it did not pass due to subframe rotted at rear transmission mount. the ford dealer that performed the recall work subsequently looked at it, agreed the frame was rotted but that no recalls coverd it. the repair cost is in excess of the vehical value. i suspect the alignment could be related as well.
12/14/201097000
 Getting the runaround with local dealer over this recall business (recalls 10s13, 11s16, 09s09). first three times they lost our appointment, then i just showed up with the van so they took it. didn't hear from them for two weeks. then i called and asked for van back- had only one vehicle. they offered a rental. now they say they need to charge us $300 for broken coil springs. i called another suspension specialist company, they said the dealership was double-dipping, charging ford and us for the same work. i need help with this dealership!
03/25/2011
 Took our van in to be brought up to date with recalls for it's make/model. asked about axle corrosion as we knew our year of ford windstar was included in this recall. was told nebraska is not included in this recall, but they would inspect for the defect anyway. van is now grounded by ford due to front and rear axle problems. my complain is this.... we were not issued a recall notice and are not technically part of the recall. had we not taken our car in and asked to have it inspected after hearing of the problem through word of mouth, we could have been in a serious or possibly fatal accident. why is nebraska not included in this recall??? as far as resolution, we have been told repair will take 1-3 months or they may buy back our van. i guess time will tell.
03/08/2011119101
 Tl* the contact owns a 1999 ford windstar. while driving approximately 5 mph, the vehicle and steering wheel began to wobble excessively. the vehicle was not taken to have the failure diagnosed and was not repaired. the failure and current mileage was 119,101.
09/02/2010131000
 Vehicle became un safe to drive and swerved from lane to lane when accelreating. found front subframe rusted thru and broken on passengers side rear corner. needs new subframe in front
08/15/201087000
 Tl-the contact owns a 1999 ford windstar. while driving at approximately 65 mph pressure was applied to the brake pedal and he could hear a loud snapping noise from under the vehicle. he was able to drive the vehicle home where it was parked. the vehicle was taken to an independent mechanic where he was informed the sub frame was broken. it was not repaired. the failure and current mileages were 87,000. sm.
05/11/20101500001
 Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) we have recently experienced a broken axle beam on a 1999 ford windstar. thank god nothing happened and no one was hurt. the car was swaying and knocking from the rear end and when we got home the rear wheels were cantered out. i looked under the car to find the broken axle beam and the only thing left holding it all together was a the torsion bar. i am very glad that we were not on a highway or too far from home, since we use the car to travel to ohio and florida . we then looked on the internet to find that many other people were experiencing the same problem and no recalls. although our car has 150,000 miles on it others had under 100,000. our main concern is the safety issue with our family. we travel a lot with our windstar as do so many other families with children do and it seems as if ford does not recognize the danger. i hope that ford does not wait for a death to deal with this problem as the part that failed should not have failed. this part is a main structure of our vehicle and seems to be poorly designed. i can't imagine how many other windstars are out there with an axle beam ready to break and how many families are unaware of this potential danger. the years of windstars that i saw on comlpaints.com varied from 1999 to 2003 and its only a matter of time before someone gets injured or killed. i ask you to please look into this matter as soon as possible. [xxx] *tr
07/17/20091442001
 Rear axle broke on my 1999 ford windstar without warning. thought i was hydroplaning, as it was raining. at 60 mph, i started to loose control and i slowed down to 40mph. i drove 5 miles, thinking i was getting a flat tire. as i pulled off the road, rear tires were scraping the fender and i discovered the axle had broken in half. *tr
11/11/200779000406/22/2004
 I own a 1999 ford windstar lx. i bought it used from a dealer, and it had less the 40,000 miles on it. in the past year, i have had to replace the rack and pinion, the front springs, struts, tie rods and power steering pump. i have spent well over $1,000 on repairs in the past year. i now am told that the wheel bearings need to be replaced. because of all these issues, i have been unable to drive my van for extended periods of time. i have two children who need to be driven to school and other events, and have been unable to do so when needed due to the constant issues with this van. i have researched it and know that this is a recurrent, consistent issue for these vans. ford should reimburse owners who have had to pay money for faulty equipment. *tr
11/15/200376000
 * vehicle leans since purchased sept 13, 2003. * allignment problems. * transmission does not properly change gears. * low treads on tires. * a frame problems. * suspension steering makes a clunking noise. * brakes must be pumped to stop, and make a ticking noise when applied. * vehicle has overheated. * power steering fluid leaked. * gears do not shift properly. * primer scotch guard on seats wearing after coat applied.
05/15/200363000
 We have taken this van in for repair fivetimesin one year. the first month we had it the head was replaced. the power steering has gone out for now the fifth time. i actually lost controlof the vehicle due to beingunable to turn the steering. my husband has to drive me everywhere because only he can turn the steering wheel. each time we take it for repair we are charged a deductible and i can not do this anymore. this is obviously a lemon. marshall mize ford in chattanooga tennessee is where the vehicle was purchased in january of 2001. they also have performed all service on this vehicle. ford has not been understanding of why my payments have been late, but when you are having these kinds of issues such as electrical, transmission, air conditioning, and engine malfunctions, it does not take a genius to figure out why a woman with a family who depends on this vehicle as reliable, safe means of transportation is having difficulty. maybe if their product was of better quality, my children would be in a safe vehicle, and ford would get their money on time.
04/15/200374500
 Transmission is primary issue has shifting problem at low speed, has over 8 tsb on the issue and has new transmission installed but still have problem the other issues are clearly common for this model as well, but this transmissionand fords lack of support from their service and dealers is unacceptable.
07/02/2002
 Due to a design flaw unable to align vehicle.dealer contacted.*ak
01/01/20010
 When starting vehicle up there is a noise coming from underneath vehicle. dealership is aware of problem. *ak
02/15/2001207/01/1999
 Consumer complained about noise being emitted by vehicle when making a left turn at speed. dealership has provided no information to consumer for reason/cause. *ak the dealer ordered a power streering line part, but they don't know if this is the problem. *yh
12/01/1999
 While traveling at highway at 60 mph felt a sharp jerk to the side. once corrected, jerked again the other way. took vehicle to dealer, and dealer stated that nothing was wrong. problem has occurred several times since first incident. no accidents or injuries have occurred. *ak
12/22/1999
 Vehicle made a loud noise & vibrated as though it was out of power . dealer has inspected it & has bled the line, and that didn't help. dealer hasn't been telling consumer that ford was working on a solution. consumer has been calling dealer to see if solution has been found. *ak
SUSPENSION - FRONT
08/02/2011100000
 Tl- the contact owns a 1999 ford windstar. the contact stated that the front passenger side coil spring was fractured. the contact called the manufacturer regarding a recall for the failure for the 1998 ford windstar but was advised that the 1999 model was not included (nhtsa campaign id number: 01i007000 -suspension; front; coil springs). the vehicle was not repaired. the failure and current mileage was 100,000. kmj
08/02/2011100000
 Tl- the contact owns a 1999 ford windstar. the contact stated the front passenger side coil spring broke on the vehicle. the contact stated the coil spring was not rusted at the time of the failure. the contact spoke with the manufacturer because there is a recall for the 1998 model year, nhtsa campaign id number: 01i007000 (suspension; front; coil springs), but the manufacturer stated the 1999 model year was not included. the failure mileage and current mileages were 100,000.rl
08/10/2010216000
 Tl-the contact owns a 1999 ford windstar. the contact stated the entire front suspension and steering mechanism has malfunctioned and needs to be replaced. the contact stated the two components should not malfunction and stated these are manufacturer defects. the contact has taken the vehicle to dealer for the repairs. the vehicle is currently at the dealer awaiting repairs. the contact stated the bad suspension could have caused a crash. the failure mileage was 216,000. jo
08/10/2010216000
 Tl. the contact owns a 1999 ford windstar. the contact stated the entire front suspension and steering mechanism has malfunctioned and needs to be replaced. the contact stated the two components should not malfunction and stated these are manufacturer defects. the contact has taken the vehicle to dealer for the repairs. the vehicle is currently at the dealer awaiting repairs. the contact stated the bad suspension could have caused a crash. the failure mileage was 216,000. jo
11/10/2010136000
 Tl-the contact owns a 1999 ford windstar. the contact stated that while driving approxiamtely 5 mph and making a right turn when she suddenly heard a loud craking noise. the vehicle was towed to a dealer who informed the contact that the front axle had corroded and fractured. the vehicle was repaired for the front suspension. the failure mileage was approximately 136,000. tb
01/04/2011140000
 Tl-the contact owns a 1999 ford windstar. the contact stated that when backing up from his driveway and pulling forward, the front passenger tire fell from the vehicle. the vehicle was towed to the dealer who informed the contact that the tire separated from the vehicle due to the front axle corroding. the vehicle has not been repaired. the failure mileage was approximately 140,000. tb
11/24/201064000
 Tl-the contact owns a 1999 ford windstar. the contact stated that after having his vehicle in for regular maintanence the mechanic informed him that he needed to replace the engine cradle due to rust and being fractured. the vehicle was then taken to a certified dealer who informed the contact that there was nothing wrong with the engine cradle. the vehicle has not been repaired. the failure mileage was approximately 64,000. tb
11/08/2010145000
 1999 winstar van when changing the right front tire our mechanic saw the right front drive axle completely rusted out. this car is not safe to drive. nhsta defect investigation #pe 10016 is consistant with this problem.i want to be added to this investigation. there are no warning signs for this problem. we were lucky we have a good mechanic who spotted the problem. this car is at a ford dealership in missouri. . i wish someone would go and see this problem first hand. all other cars with this problem were not detected and were in a crash. this would be a great opportuniity to acually see the problem before the car is wrecked. this is a very dangerous situation for anyone who has a ford wnidstar van 1999 thrue 2003. there is no warning and when that front axle breaks there is no control of the vehicle.anyone who drives one of these vehicles should immediatly take to a mechanic for inspection. this is not like the rear axle problem,because you can at least steer the vehicle if it breaks. when the front goes you have no control.i am told the repair will cost $1200.00 dollars. ford motor company will not help with the cost of repair.
08/13/2010102000
 Front cross member on passenger side was discovered to be cracked which could have failed and caused serious injury. mechanic told me that vehicle was not to be driven unless it could be repaired or replaced. i was able to have a welding specialist repair the crack.
11/08/2010145000
 1999 winstar van when changing the right front tire our mechanic saw the right front drive axle completely rusted out. this car is not safe to drive. nhsta defect investigation #pe 10016 is consistant with this problem.i want to be added to this investigation. there are no warning signs for this problem. we were lucky we have a good mechanic who spotted the problem. this car is at a ford dealership in missouri. . i wish someone would go and see this problem first hand. all other cars with this problem were not detected and were in a crash. this would be a great opportuniity to acually see the problem before the car is wrecked. this is a very dangerous situation for anyone who has a ford wnidstar van 1999 thrue 2003. there is no warning and when that front axle breaks there is no control of the vehicle.anyone who drives one of these vehicles should immediatly take to a mechanic for inspection. this is not like the rear axle problem,because you can at least steer the vehicle if it breaks. when the front goes you have no control.i am told the repair will cost $1200.00 dollars. ford motor company will not help with the cost of repair.
08/13/2010102000
 Front cross member on passenger side was discovered to be cracked which could have failed and caused serious injury. mechanic told me that vehicle was not to be driven unless it could be repaired or replaced. i was able to have a welding specialist repair the crack.
11/08/2010145000
 1999 winstar van when changing the right front tire our mechanic saw the right front drive axle completely rusted out. this car is not safe to drive. nhsta defect investigation #pe 10016 is consistant with this problem.i want to be added to this investigation. there are no warning signs for this problem. we were lucky we have a good mechanic who spotted the problem. this car is at a ford dealership in missouri. . i wish someone would go and see this problem first hand. all other cars with this problem were not detected and were in a crash. this would be a great opportuniity to acually see the problem before the car is wrecked. this is a very dangerous situation for anyone who has a ford wnidstar van 1999 thrue 2003. there is no warning and when that front axle breaks there is no control of the vehicle.anyone who drives one of these vehicles should immediatly take to a mechanic for inspection. this is not like the rear axle problem,because you can at least steer the vehicle if it breaks. when the front goes you have no control.i am told the repair will cost $1200.00 dollars. ford motor company will not help with the cost of repair.
08/13/2010102000
 Front cross member on passenger side was discovered to be cracked which could have failed and caused serious injury. mechanic told me that vehicle was not to be driven unless it could be repaired or replaced. i was able to have a welding specialist repair the crack.
10/02/200970000
 Tl -the contact owns a 1999 ford windstar se. the contact was driving approximately 5 mph, attempting to make a right turn when a loud popping noise sounded outside of the vehicle. the vehicle continued in operation; and upon reaching the destination it was discovered that the front a frame completely fractured. the vehicle was taken to an independent mechanic where the a frame was replaced. the contact stated there was a recall related to the same failure with the rear suspension under nhtsa campaign id number 10v385000 (suspension:rear:axle:non-powered axle assembly). the failure mileage was approximately 70,000. js
09/08/2010157500
 I was at a sear's auto repair center,for a flat tire repair.a mechanic had shown me the sub frame,(engine cradle) was all rusted out on the drivers side,also the spring was broken.i then proceeded to a collision repair shop to have them look at it .they tried to find a used sub frame,but no luck(they all had rust also)so repair shop is ordering a new engine cradle and spring
09/21/2010128175
 Drivng my 1999 ford windstar, when i noticed a banging noise on the passenger side front. stopped by a garage and found the noise came from the passenger tire shifting back and forth due to the engine cradle rotting on both sides where the suspension connects. after researching this online,i find its a widespread problem, esp. in regions where road salt is used. this is a very dangerous problem. i have already replaced my rear axle and find out now that they are being recalled. is ford going to take responsibility for these parts?
09/08/2010157500
 I was at a sear's auto repair center,for a flat tire repair.a mechanic had shown me the sub frame,(engine cradle) was all rusted out on the drivers side,also the spring was broken.i then proceeded to a collision repair shop to have them look at it .they tried to find a used sub frame,but no luck(they all had rust also)so repair shop is ordering a new engine cradle and spring
09/21/2010128175
 Drivng my 1999 ford windstar, when i noticed a banging noise on the passenger side front. stopped by a garage and found the noise came from the passenger tire shifting back and forth due to the engine cradle rotting on both sides where the suspension connects. after researching this online,i find its a widespread problem, esp. in regions where road salt is used. this is a very dangerous problem. i have already replaced my rear axle and find out now that they are being recalled. is ford going to take responsibility for these parts?
09/05/201091910
 1999 ford windstar front passenger-side subframe rusted through and separated rendering the vehicle undrivable. the vehicle can not controllably steer or brake with this condition. luckily it didn't separate while at highway speed or it would have had a catastrophic ending. an immediate recall should be put out on this before anyone is killed.
06/25/2008126000
 Tl- the contact owns a 1999 ford windstar. while traveling 30 mph the contact noticed a loud banging noise coming from the front end. the vehicle was taken to a local mechanic where the front sub frame assembly was replaced due to rust damage. there were no prior warnings. the failure mileage was 126000 and the current mileage was 140000. bml
05/05/2010155000
 Tl- the contact owns a 1999 ford windstar. while examining the vehicle the contact noticed a rust hole in the front sub frame. the vehicle has not been diagnosed and there were no prior warnings. the failure mileage was 155000 and the current mileage was 173000. bml
06/25/2008126000
 Tl- the contact owns a 1999 ford windstar. while traveling 30 mph the contact noticed a loud banging noise coming from the front end. the vehicle was taken to a local mechanic where the front sub frame assembly was replaced due to rust damage. there were no prior warnings. the failure mileage was 126000 and the current mileage was 140000. bml
05/05/2010155000
 Tl- the contact owns a 1999 ford windstar. while examining the vehicle the contact noticed a rust hole in the front sub frame. the vehicle has not been diagnosed and there were no prior warnings. the failure mileage was 155000 and the current mileage was 173000. bml
09/01/201050000
 Tl- the contact owns a 1999 ford windstar. the contact stated that the entire under carriage is rusted from front to back. the contact stated that the spare tire under the vehicle is barely being held in place. the front passenger side wheel is no longer supported by the frame and the front driver side wheel is almost rusted through and about to fail. the vehicle had not been inspected at the time of the complaint. the failure mileage and current mileage 50000.rl
07/02/2010125500
 Front sub-frame corrosion complete separation of lower control arms . loss of vehicle control
12/05/20091280001
 1999 ford windstar, control arm broke off sub frame causing vehicle to come to a dead stop and front end to drop. there was no warning except the vehicle started to pull to the right a little. to fix the problem, had to replace sub frame. the bracket where the control arm should be was completely gone on the passenger side....it was still together and intact on the drivers side. you lose total control and cannot steer the vehicle. *tr
03/30/20092550001
 Front drivers side springs fractured just like those specified on ford windstar 1997 and 1998 assembled at oakville plant between aug 1996 through july 1998. the defective springs forced ford to issue recall 01s19. my 1999 windstar was shipped nov 1998 and i suspect with bad springs because other 1999 ford windstar owners have complained of the same spring breakage causing punctured front tires. my springs were found defective and now fail nh safety inspection. please act swiftly my funds are very low! *tr
08/10/2004600001
 Ford windstar xl 1999- front end clunking noises serviced 3-4 times before it was fixed. repeated repairs to various front end components replaced at my expense including power steering pump, rack & pinion, tie rods, u-joints costing $2000 or more. continue to suffer from groaning, noisy, & stiff steering. also ongoing engine pinging upon acceleration after numerous repairs. random power sliding door function. metallic rattling, jingling noises from under car both when idling & driving. *tr
02/10/2009120000
 Tl*the contact owns a 1999 ford windstar. while performing an oil change, the mechanic noticed a crack in the axle of the vehicle. the axle was cracked in half and the vehicle is currently not being driven. the dealer and manufacturer have not been notified. the failure mileage was 120,000.
08/10/20081500001
 My husband was driving with my daughter leaving the driveway, the car was difficult to drive. he said it felt like the brakes were stuck or rusty, we had not driven the van in about 7 days. he continued to drive thinking the brakes would release and the car would be fine. when he realized that was not the issue and it was something more serious he immediately came home and we inspected the front drivers side tire and found the coil spring was resting on the tire and rubbing. the smell of burning rubber was apparent as he drove back in the driveway. we took of the tire and found the front drivers side coil spring had broken near the bottom. we are currently getting estimates to replace the one coil spring, our first estimate from a ford dealer was $400 to $450, with out seeing the car, it is not drivable. we are uncertain at this time if the tire also needs to be replaced or if there is other damage we can't see. old part will be retained by us after the vehicle is fixed. *tr
03/14/2006100000104/19/1999
 Dt*: the contact stated while driving 10 mph the stabilizer and rocker arm brackets broke. the vehicle was towed to an independent repair shop. upon inspection the mechanic determined the brackets broke due to rust. a few days before the failure the consumer's father heard a noise in the front passenger side of the van. the mechanic informed the contact the brackets needed to be replaced. updated 4/4/2006 - *nm
01/13/200451500105/07/1999
 While driving at 45 mph consumer noticed that the vehicle was running roughly. several seconds later, engine check light came on. vehicle was taken to the dealer, who informed consumer that the intake manifold gasket needed to be replaced. the intake manifold gasket was sucked into the engine, causing the engine to bind. *ak dealer also made repairs on front end, power steering, electrical system, and tie rod ends. a 4-wheel alignment was also performed by the dealer. *la
10/12/200376504109/13/2003
 The consumer complained about an alignment problem. the vehicle pulled to the left and made a ticking noise underneath the vehicle when the brakes were applied. the vehicle was constantly in the repair shop but the mechanic are was unable to solve the problem. *ak also the check engine light illuminated. *jb
10/02/2002
 Consumer states that when braking the vehicle will shimmy heavily and it will be hard for the consumer to control. dealer notified. ts
 Front end is loose , when turning steering wheel vehicle becomes uncontrolable, dealer cannot get alignment straight and cannot determine cause.*ak
08/12/1999
 Vehicle has been experiencing the following problems: 1. steering column out of alignment, causing difficulty in steering; 2. power steering pump making grinding sounds when engine is cold and, intermittently, when the engine gets hot; 3. ongoing problem with windshield fogging up and dealer is unable to correct the proble;. 4. brake pedal goes to the floor before stopping, causing extended stopping distance; and 5. a loud sound coming from the front of vehicle. seeking help from nhtsa in this matter. *ak
06/01/1999
 I bought a ford windstar lx in june 4/99,since then i have been experiencing that the steering wheels shakes and current in my right leg when the speed is about 70 miles/hr. for 3 times i went to the dealer ,but they did not find anything wrong in it .
SUSPENSION - FRONT - CONTROL ARM
03/01/2007247092
 1999 ford windstar transmission went up. consumer states that the control arm fell off in march. consumer again stated the transmission needs to be replaced again. *kb
07/29/2005800001
 Dt: while the caller's son was driving bout 65 mph the control arm separated from the sub frame, and the vehicle started to wobble. he pulled off the road and that is when the tire came loose. vehicle had to be towed home. dealer said they would do nothing for free. manufacturer said the vehicle was out of warranty and offered no help for free. *ak
03/30/200572700502/08/2002
 Car only has 72000 miles. had car at dealership from march 17- march 24 for various problems. they replaced a tie rod, 2 control arms for $1100 and when that did not fix the problem, replaced the power steering pump and the steering rack. car was still not right - had appt to bring back in on friday april 1st. on march 30th, i was accelerating at a stoplight and the vehicle had an abrupt transmission failure. (when we got it back from the dealer it had a vibrating issue but we did not have warning this was coming) just a huge bang and then it wouldn't move. the police had to help me remove the vehicle from the intersection and assist with my two small children. it had to be towed at my expense $70. warranty expired at 60k. took it to another repair establishment (due to issues with the dealer) - will be $2200 to rebuild entire transmission. will be contacting manufacturer. *ak
SUSPENSION - FRONT - CONTROL ARM - LOWER ARM
12/26/2010
 Tl-the contact owns a 1999 ford windstar. while the contact was driving approximately 40 mph, there was a loud noise coming from the front end of the vehicle. suddenly, without assistance the vehicle pulled into the right direction and wandered out of the lane causing difficulty in maintaining the steering control. when the brakes were engaged the vehicle would pull toward the left direction with a metal screeching noise. the failure occurred on three different times. a certified technician inspected the vehicle and stated that the engine cradle and lower control arm completely rusted. the vehicle was not repaired. the failure mileage was unknown. js
02/12/2007104/04/2006
 I was driving my 1999 ford windstar doing 40 to 45 miles per hour when all of a sudden something broke. a passer by tried to push the vehicle off the road but was unsuccessful. i ended up having to call a tow truck to have the vehicle towed. turned out the problem was the bracket that is attached to the frame of the vehicle that the lower control arm connects to snapped off the frame with the control arm still attached to it. in addition to this problem it pulled the driveshaft away from the transmission. therefore this is going to be a costly repair because of a defective piece of metal during the manufacturing of the van. therefore at the moment i am unable to use the vehicle and will have to wait until i get the money to repair it. as far as i'm concerned i will not buy a ford ever again!! *jb
04/01/2005107/14/1999
 1999 ford experiencing problems with rack and pinion system, and left lower control arm. *mr all of the hold down buttons were stripped out and stripped in the gear housing causing gear failure. *sc *jb
SUSPENSION - FRONT - MACPHERSON STRUT
07/05/200386000107/04/2003
 I bought this car used and from the day i drove it off the lot i have put a few thousand dollars in it. the engine light keeps coming on with codes 171/174 lean on bank 1 and 2 i have replaced the o2, the egr, the differential, i have had the upper intake gasket replaced and the egr hoses cleaned. the light still burns. i have had nothing but trouble with this car since buying it and i will never buy another one.i also had to replace the brakes, the struts and the stablizer bar , as well as one of the tie rods. this van might look great but it runs like crap we have spent enough on this used van to have bought a new one. *la
SUSPENSION - FRONT - SPRINGS - COIL SPRINGS
08/21/20081160001
 Tl*the contact owns a 1999 ford windstar. the contact stated that the front coil spring failed and punctured the tire. the vehicle was towed and the coil spring and tire were replaced at the contact's expense. the failure mileage was 116,000. updated 10/14/08 *bf updated 10/16/08. *jb
12/11/20072
 Front coil springs are broken. *tr
06/29/200795900104/10/2007
 My ford windstar 1999 has the front spring coil fractured causing the spring to barely touch the tire and eventually would deflate the tire. this front spring coil problem is currently the recall for windstar 1997-98, but not 1999. the recall for 1997-98 is nhtsa recall no. 01v199/ford recall no. 01s19. this recall should apply to 1999 too since it has the same problem. *tr
02/26/2007116948204/18/2001
 Tl*the contact owns a 1999 ford windstar. while driving 40 mph, the contact lost control of the vehicle. he noticed that the front passenger side tire had flattened. upon changing the tire, he discovered that the coil spring had failed. the vehicle was towed to the repair shop. the failure recurred at 116,948 miles with the front driver side tire. the current mileage is 119,000 and failure mileage was 116,948. the consumer stated the first incident lost control near intersection going 40 mph and inspected vehicle found tire blew out and left front coil in tire. the consumer further stated the 2nd incident was in a parking lot going 10-15mph and tire blew out found broken right front coil in tire. the consumer provided repair invoices. updated 09/05/07 *tr
12/07/2006140000107/01/1999
 Dt*: the contact stated while having a general maintenance inspection performed by a dealer, it was determined the left front coil spring was fractured and needed to be replaced. there were no previous problems with the front suspension to indicate a failure. there was a nhtsa recall, # 04v332000, regarding the front coil springs. the vehicle was not included in the recall due to the vin. the manufacturer was alerted.
08/23/200555000106/07/2001
 This viehicle is mostly driven in the city going to the store and taking kids to and from school. the left front spring broke and is rubbing in the tire. dealership was contacted and i was told based only on the year given that there was a recall on the springs. when the vin number was given i was informed that vin number was not covered. i feel that replacing both front springs and my damaged tire should be fords responsabilty due to the fact they have shown a known history for haveing these springs brake. i was also told by the dealership that it would be rare to have a recall on a vehicle 16 years old.
08/22/2005106/14/2005
 Dt: the contact owns a 1999 ford windstar lx. the front coil spring broke in half . if contact had not stopped the vehicle it would have blown out the tire. the spring was in the tire. there was a recall on 1995-1998, but it did not cover the 1999 models. the vehicle was taken to the dealershipto replace the coil spring. the coil spring broke on the passenger's side but the dealership replaced the driver's side coil spring as well because it looked like it was going to break. the cost of repairs was $900 charged to the consumer. *ak
06/07/200585000109/13/2003
 Dt: ford winstar 1999 front coil spring broke and puctured the front tire. *ak
06/05/200571000102/04/1999
 1. 99 windstar, front coil spring failure, 71,000 miles, spring fractured sitting in the driveway 2. unable to obtain replacement parts, no estimated delivery time for backordered springs from ford 3.no solution from ford other than wait
08/02/200488000108/01/2002
 While pulling out of the driveway left front coil spring broke. dealer was notified. dealer informed consumer that the vehicle was not covered under a recall. *ak
07/24/200362020109/20/1999
 Upon backing out of a parking lot at work, the front left suspension spring on my 1999 ford windstar minivan (vin 2fmza5247xbc61910) broke. i heard a noise, but couldn't see anything wrong. i drove it 1 mile to whitcomb ford dealership, and they replaced the front springs and charged me $332.89. a local goodyear service dealer had to replace the front left tire at a cost of $94.11. the ford dealership says that there is a recall out on windstars for exact this problem, but that the model year of the recall was only up until 1998 models, not 1999. well, i'm here to say that ford has the same problem with 1999 models, and that i should be reimbursed for fixing this failure. imagine, the suspension failing on a four year old car with 62020 miles... lemon alert! *jb
07/18/200340500101/27/2000
 The front coil spring of the our 1999 ford windstar suddenly broke and punctured our front tire. fortunately we were traveling at only 20 mph so that we were able to come to a stop safely, without injury or accident, however as we had just traveled from mi to ny on interstate highways, if this had occured just a short time earlier, the incident could have ended in catastrophy for myself and my family.*ak
07/11/200342742106/01/2001
 Consumer stated the front suspension collapsed. dealer notified.*ak the problem was due to a failed coil spring. *jb the consumer hasn't received a followed a up from nhtsa. the consumer stated the vehicle was involved in a traffic accident due to the failed coil spring. *scc *jb
SUSPENSION - FRONT - STABILIZER BAR
07/05/200386000107/04/2003
 I bought this car used and from the day i drove it off the lot i have put a few thousand dollars in it. the engine light keeps coming on with codes 171/174 lean on bank 1 and 2 i have replaced the o2, the egr, the differential, i have had the upper intake gasket replaced and the egr hoses cleaned. the light still burns. i have had nothing but trouble with this car since buying it and i will never buy another one.i also had to replace the brakes, the struts and the stablizer bar , as well as one of the tie rods. this van might look great but it runs like crap we have spent enough on this used van to have bought a new one. *la
05/10/200251000510/31/2001
 Transmission, sliding door, driver door, rack and pinion, steering pump, intake manifold, front suspension upper link, world's fastest declining vehicle value, world's worst customer service and satisfaction representatives.*ak
SUSPENSION - FRONT - WHEEL BEARING
02/11/2002
 When driving heard noise coming from front passenger's side wheel. dealer replaced front wheel bearing. *ak
SUSPENSION - MULTIPLE AXLE
03/01/20010
 Consumer will fill in information regarding rear support bar: cross tube. *ak
SUSPENSION - REAR
01/28/2011241000
 Tl* the contact owns a 1999 ford windstar. the contact stated that after receiving notification of nhtsa campaign id number: 10v385000 (suspension:rear:axle:non-powered axle assembly), the contact took the vehicle to the dealer for repairs. the dealer advised that the vehicle failed inspection of the recall and no repairs were performed due to the lack of rust and corrosion. the contact then took the vehicle to a local mechanic for replacement of the shocks and steering rack. the mechanic advised that the frame was severely rusted and he was unable to perform the repairs. the vehicle was taken back to the dealer where they advised the contact that they were unable to perform any type of repairs as it pertained to the recall because the vehicle failed the recall inspection. the vehicle was left with the dealer for four months but was never repaired. the failure mileage was 241,000.
01/28/2011241000
 Tl. the contact owns a 1999 ford windstar. the contact stated after receiving the nhtsa recall campaign id number: 10v385000 ( suspension:rear:axle:non-powered axle assembly ) the contact took the vehicle to the dealer. the dealer stated the vehicle failed inspection of the recall and drove the vehicle back to the contacts house. the contact then took the vehicle to a local mechanic for two new shocks and a steering rack. the mechanic could not do any repairs because the frame was rusted. the contact took the vehicle back to the dealer and the dealer stated they can not touch the vehicle because the vehicle failed inspection. the contact stated the manufacturer does not want to repair the vehicle and has been at the dealer for four months. the failure mileage was 241,000. jo
12/03/2010110000
 Tl. the contact owns a 1999 ford windstar. the contact stated while driving 35 mph the rear axle broke. the contact pulled over to the side of the road. the contact had the vehicle towed to a local mechanic. the mechanic would not except the vehicle due a nhtsa campaign id number: 10v385000 (suspension:rear:axle:non-powered axle assembly). the vehicle was then towed to a dealer. the dealer repaired the rear axle under the recall remedy. the contact stated while picking up the vehicle from the dealer the brake locked up in the dealers parking lot. the dealer is repairing the brakes. the contact stated the vehicle is unsafe to drive and does not want the vehicle. the failure mileage was 110,000. jo
11/10/2010
 Tl*the contact owns a 1999 ford windstar. the contact stated that the vehicle was taken to an authorized dealer on november 10, 2010 for a recall repair associated with nhtsa campaign id number 10v385000 (suspension:rear:axle:non-powered axle assembly); however, the part was not in stock, and they were unable to perform the repair. the vehicle remained at the dealer for five months; until recently when the part became available. the technician stated that the vehicle failed to start due to the coolant leaking within the engine compartment. the contact strongly believed that the engine would not start because of the extensive period of time that the vehicle was parked in the cold weather. there was no failure mileage.
11/10/2010
 Tl-the contact owns a 1999 ford windstar. the contact stated that the vehicle was taken to an authorized dealer on november 10, 2010 for a recall repair associated with nhtsa campaign id number 10v385000 (suspension:rear:axle:non-powered axle assembly); however, the part was not in stock, and they were unable to perform the repair. the vehicle remained at the dealer for five months; until recently the part became available. the technician informed that the vehicle failed to start due to leakage of coolant within the engine compartment. the contact strongly believed that the engine would not start because of the extensive period of time the vehicle was parked in the cold weather without consistent restarting of the engine. there was no failure mileage. js
09/16/2010144000
 Tl-the contact owns a 1999 ford windstar. the contact stated that after receiving a recall notice in regards to nhtsa campaign id number 10v385000(suspension:rear:axle:non-powered axle assembly). he took the vehicle into a dealer in september of 2010, it is now march 2011 and he his vehicle has not been repaired nor are there any parts available. the failure and current mileages were approximately 144,000. tb
10/01/2010160000
 On october 1, 2010 i was driving on i 75 in my 1999 ford windstar. about 50 miles from home the rear axle on the drivers side of the car broke. i started to slow down, the car swerved left to right did a 180 degree turn so i was acking down i 75 at about 60 miles an hour. then i skided into the gusrd rail on the east side of the road, back on to the high and finally ended up backed into the ditch on the east side of the road. about 110 days after the accident we received notice of a recall on the rear axle from ford motor company.
10/31/200980000
 Tl* the contact owns a 1999 ford windstar. the contact stated that the vehicle was taken to an authorized dealer in november of 2010 for repairs under nhtsa campaign id number: 10v385000 (suspension:rear:axle:non-powered axle assembly) and nhtsa campaign id number: 09v399000 (vehicle speed control). the contact stated that the vehicle had been in the dealers possession for an abnormally extensive amount of time. the dealer advised that he was awaiting the necessary parts to arrive in order to complete the repair. most recently while the vehicle was still in the dealers possession, the contact received notification f a third recall under nhtsa campaign id number 11v030000 (structure: frame and members:underbody shields). the contact expressed frustration for the extensive length of time the dealer had been waiting on the recall parts and had possession of his vehicle. the failure mileage was approximately 80,000.
10/01/2010160000
 On october 1, 2010 i was driving on i 75 in my 1999 ford windstar. about 50 miles from home the rear axle on the drivers side of the car broke. i started to slow down, the car swerved left to right did a 180 degree turn so i was acking down i 75 at about 60 miles an hour. then i skided into the gusrd rail on the east side of the road, back on to the high and finally ended up backed into the ditch on the east side of the road. about 110 days after the accident we received notice of a recall on the rear axle from ford motor company.
10/31/200980000
 Tl* the contact owns a 1999 ford windstar. the contact stated that the vehicle was taken to an authorized dealer in november of 2010 for repairs under nhtsa campaign id number: 10v385000 (suspension:rear:axle:non-powered axle assembly) and nhtsa campaign id number: 09v399000 (vehicle speed control). the contact stated that the vehicle had been in the dealers possession for an abnormally extensive amount of time. the dealer advised that he was awaiting the necessary parts to arrive in order to complete the repair. most recently while the vehicle was still in the dealers possession, the contact received notification f a third recall under nhtsa campaign id number 11v030000 (structure: frame and members:underbody shields). the contact expressed frustration for the extensive length of time the dealer had been waiting on the recall parts and had possession of his vehicle. the failure mileage was approximately 80,000.
10/31/200980000
 Tl-the contact owns a 1999 ford windstar. the contact stated that the vehicle was taken to an authorized dealer in november of 2010 for two recalls under nhtsa campaign id numbers 10v385000 (suspension:rear:axle:non-powered axle assembly) and 09v399000 (vehicle speed control). the vehicle continues to remain at the dealer for the remedy repair. most recently, the contact received another recall associated with nhtsa campaign id number 11v030000 (structure: frame and members:underbody shields). the contact expressed frustration for the extensive length of time the dealer had been waiting on the recall parts and possession of his vehicle. the failure mileage was approximately 80,0000. js
02/07/2011150000
 Tl-the contact owns a 1999 ford windstar. the vehicle would shake while driving at any speed. the vehicle was taken to an independent repair shop where the contact was told the rear axle was fractured. the contact also stated the vehicle was included in the recall associated with nhtsa campaign id number 10v385000 (suspension:rear:axle:non-powered axle assembly). an authorized dealer was notified and the contact was told they would be unable to repair the vehicle because too much time passed since the owner notification. the vehicle was not repaired. the failure and current mileages were 150,000. sm.
06/04/2010155000
 Tl-the contact owns a 1999 ford windstar. while stopped the contact examined the vehicle and noticed the rear axle was fractured. the vehicle was towed to an independent repair shop where a used rear axle was installed as a replacement. the failure mileage was 155,000 and the current mileage was 158,548. sm.
02/15/2004127445
 Tl-the contact owns a 1999 ford windstar. while driving 30-40 mph the check engine light illuminated on the dashboard. she stated the over drive light came on and the vehicle was taken back to the dealer were she purchased the vehicle used. the contact stated she was not sure what the dealer did to the vehicle to repair the failures. she stated the failure continued. the vehicle was taken back to the dealer several times but the contact was not given an invoice and she was not sure what they repaired but the failure continued. she stated the vehicle began to pull to the right when driving shortly after she purchased it and it gets stuck in park. she also stated she had replaced 5 batteries in the vehicle since she purchased it used february 9, 2004. the contact referenced recall 10v385000, suspension:rear:axle:non-powered axle assembly and stated the recall work had not been performed yet. she also referenced recall 09v399000, vehicle speed control and stated that the recall had not been performed since she was recently made aware of it. the failure mileage was 127,445 and the approximately current mileage was 150,000. vwb
12/23/2010120000
 Tl. the contact owns 1999 ford windstar. the contact stated the ford recall regarding the suspension:rear:axle:non-powered axle assembly should include the state of nebraska. the contact has not a defect with the vehicle but stated the nebraska also receives snow and salt on the roads and could eventually have a cracked axle. the contact stated the vehicle should be for every state. the current mileage was 120,000. jo (vin # unavailable)
11/12/2009130000
 Noise on minivan husband looked for reason and found axle cracked, went and replaced it with another used windstar axle and paid for it
12/23/2010120000
 Tl. the contact owns 1999 ford windstar. the contact stated the ford recall regarding the suspension:rear:axle:non-powered axle assembly should include the state of nebraska. the contact has not a defect with the vehicle but stated the nebraska also receives snow and salt on the roads and could eventually have a cracked axle. the contact stated the vehicle should be for every state. the current mileage was 120,000. jo (vin # unavailable)
11/12/2009130000
 Noise on minivan husband looked for reason and found axle cracked, went and replaced it with another used windstar axle and paid for it
11/08/2010145000
 Tl-the contact owns a 1999 ford windstar. after a routine maintenance while changing the tire on the right side of the vehicle the mechanic found the lower control arm was rusted and corroded. he was told to take the vehicle to the dealer who stated it is unsafe to drive and the repairs would cost him $1200. there are no recalls or warranty for this failure. the manufacturer was call stating there are no recalls and offered no other assistance. the vehicle was not repaired. the failure mileage was 145,000....mw
11/03/2010180000
 Tl-the contact owns a 1998 ford windstar. while in the parking lot the contact noticed that the rear axle was fractured.the contact stated that he was having the same problem as recall 10v385000 (suspension:rear:axle:non-powered axle assembly). the vehicle was towed to the dealer and the vin was not included in the recall. the vehicle has not been repaired. the failure mileage was 180,000. tb
09/07/201075000
 Tl-the contact owns a 1999 ford windstar. while driving approximately 25 mph, there was a loud noise outside of the vehicle. the contact pulled over to the side of the road and noticed that the rear axle completely broke in half due to rust corrosion. the vehicle was taken to an independent mechanic where they replaced the rear axle at the owner's expense. there was a recall associated with the nhtsa campaign id number 10v385000 (suspension: rear: axle: non-powered axle assembly). the contact experienced the identical failure as mentioned in the recall defect; however, the vehicle did not meet either one of the requirements in the recall which specified that the vehicle must be currently registered or originally sold within the listed states. the failure mileage was approximately 75,000. js
09/01/2010104000
 Tl-the contact owns a 1999 ford windstar. while driving approximately 50 mph the vehicle began to smoke from the rear with no warning signs from the dashboard. she stated she smelt something burning and she pulled over to the shoulder of the road. everyone got out of the vehicle and she called a tow company. the vehicle was towed to a local mechanic and then to the dealer. the dealer advised her that there was a total fracture of the rear axle. she was advised by the dealer that it would take 4 weeks to get the parts. the vehicle has not been repaired. the approximate failure and current mileage were 104,000. vwb
08/20/2010113000
 Tl-the contact owns a 1999 ford windstar. while driving approximately 10 mph, the contact heard a loud scraping noise coming from the outside of the vehicle; and unexpectedly the rear of the vehicle collapsed. the contact inspected the vehicle and detected that the rear axle broke in half. there was no prior warnings. the vehicle was towed to a safe location. the dealer was notified of the failure. the vehicle had not been diagnosed or repaired at the time of the complaint. the failure mileage was 113,000. js
09/01/2010104000
 Tl-the contact owns a 1999 ford windstar. while driving approximately 50 mph the vehicle began to smoke from the rear with no warning signs from the dashboard. she stated she smelt something burning and she pulled over to the shoulder of the road. everyone got out of the vehicle and she called a tow company. the vehicle was towed to a local mechanic and then to the dealer. the dealer advised her that there was a total fracture of the rear axle. she was advised by the dealer that it would take 4 weeks to get the parts. the vehicle has not been repaired. the approximate failure and current mileage were 104,000. vwb
08/20/2010113000
 Tl-the contact owns a 1999 ford windstar. while driving approximately 10 mph, the contact heard a loud scraping noise coming from the outside of the vehicle; and unexpectedly the rear of the vehicle collapsed. the contact inspected the vehicle and detected that the rear axle broke in half. there was no prior warnings. the vehicle was towed to a safe location. the dealer was notified of the failure. the vehicle had not been diagnosed or repaired at the time of the complaint. the failure mileage was 113,000. js
02/19/2008115024
 While driving on the highway my wife noticed excessive bouncing of the rear end when driving over 50 miles per hour. i had her drive it to the local dealer and sure enough the left rear wheel was bouncing like crazy. the dealer found a severe crack in the rear axle and replaced it along with both rear shocks and rear tires. this occurred in feb. of 2008.
06/21/201088562
 Week of june 21st,2010 on west kimberly road van began to waver on dry pavement and i got it home safety.inspection revealed right rear wheel at a extreme angle left rear wheel also is at a slanted angle.rust has damaged rear axle bends where rear wheel are secured. left in garage as i can't drive it safety and do not have available money to get it repaired.right rear wheel is rubbing the underneath of van. old part is still on the van.
08/20/2010113000
 Tl-the contact owns a 1999 ford windstar. while driving approximately 10 mph, the contact heard a loud scraping noise coming from the outside of the vehicle; and unexpectedly the rear of the vehicle collapsed. the contact inspected the vehicle and detected that the rear axle broke in half. there was no prior warnings. the vehicle was towed to a safe location. the dealer was notified of the failure. the vehicle had not been diagnosed or repaired at the time of the complaint. the failure mileage was 113,000. js
02/19/2008115024
 While driving on the highway my wife noticed excessive bouncing of the rear end when driving over 50 miles per hour. i had her drive it to the local dealer and sure enough the left rear wheel was bouncing like crazy. the dealer found a severe crack in the rear axle and replaced it along with both rear shocks and rear tires. this occurred in feb. of 2008.
06/21/201088562
 Week of june 21st,2010 on west kimberly road van began to waver on dry pavement and i got it home safety.inspection revealed right rear wheel at a extreme angle left rear wheel also is at a slanted angle.rust has damaged rear axle bends where rear wheel are secured. left in garage as i can't drive it safety and do not have available money to get it repaired.right rear wheel is rubbing the underneath of van. old part is still on the van.
02/18/201097700
 Ford windstar cracked axle in california. had ford replace the axle----this was not under a recall notice 6 months ago. as it was announced today, we are amazed that california would not be considered a cold weather state (poor designation, given that cars move). we frequented lake tahoe (calif), sierra nevadas (calif), and nevada (have to cross thru snow to get there) in our family's minivan. our repair is already paid for & van sold (this scared us) so my memo is not for my family, but for everyone in the state of california. please reconsider & add ca to your recall.
08/26/2010138000
 Severely cracked (75%) rear axle beam. not fixed yet, looking for a shop to replace the part with a salvage yard part. replacement at the ford dealer is way too much money.
02/19/2008115024
 While driving on the highway my wife noticed excessive bouncing of the rear end when driving over 50 miles per hour. i had her drive it to the local dealer and sure enough the left rear wheel was bouncing like crazy. the dealer found a severe crack in the rear axle and replaced it along with both rear shocks and rear tires. this occurred in feb. of 2008.
06/21/201088562
 Week of june 21st,2010 on west kimberly road van began to waver on dry pavement and i got it home safety.inspection revealed right rear wheel at a extreme angle left rear wheel also is at a slanted angle.rust has damaged rear axle bends where rear wheel are secured. left in garage as i can't drive it safety and do not have available money to get it repaired.right rear wheel is rubbing the underneath of van. old part is still on the van.
02/18/201097700
 Ford windstar cracked axle in california. had ford replace the axle----this was not under a recall notice 6 months ago. as it was announced today, we are amazed that california would not be considered a cold weather state (poor designation, given that cars move). we frequented lake tahoe (calif), sierra nevadas (calif), and nevada (have to cross thru snow to get there) in our family's minivan. our repair is already paid for & van sold (this scared us) so my memo is not for my family, but for everyone in the state of california. please reconsider & add ca to your recall.
08/26/2010138000
 Severely cracked (75%) rear axle beam. not fixed yet, looking for a shop to replace the part with a salvage yard part. replacement at the ford dealer is way too much money.
06/21/201088562
 Week of june 21st,2010 on west kimberly road van began to waver on dry pavement and i got it home safety.inspection revealed right rear wheel at a extreme angle left rear wheel also is at a slanted angle.rust has damaged rear axle bends where rear wheel are secured. left in garage as i can't drive it safety and do not have available money to get it repaired.right rear wheel is rubbing the underneath of van. old part is still on the van.
02/19/2008115024
 While driving on the highway my wife noticed excessive bouncing of the rear end when driving over 50 miles per hour. i had her drive it to the local dealer and sure enough the left rear wheel was bouncing like crazy. the dealer found a severe crack in the rear axle and replaced it along with both rear shocks and rear tires. this occurred in feb. of 2008.
06/21/201088562
 Week of june 21st,2010 on west kimberly road van began to waver on dry pavement and i got it home safety.inspection revealed right rear wheel at a extreme angle left rear wheel also is at a slanted angle.rust has damaged rear axle bends where rear wheel are secured. left in garage as i can't drive it safety and do not have available money to get it repaired.right rear wheel is rubbing the underneath of van. old part is still on the van.
02/18/201097700
 Ford windstar cracked axle in california. had ford replace the axle----this was not under a recall notice 6 months ago. as it was announced today, we are amazed that california would not be considered a cold weather state (poor designation, given that cars move). we frequented lake tahoe (calif), sierra nevadas (calif), and nevada (have to cross thru snow to get there) in our family's minivan. our repair is already paid for & van sold (this scared us) so my memo is not for my family, but for everyone in the state of california. please reconsider & add ca to your recall.
08/26/2010138000
 Severely cracked (75%) rear axle beam. not fixed yet, looking for a shop to replace the part with a salvage yard part. replacement at the ford dealer is way too much money.
01/21/2010170000
 My wife and 2 kids were getting off i-696 to mound in our 1999 ford windstar when the rear axle snapped. the van swerved and then rolled 3 times. the van came to a rest upside down and when the rear axle snapped it went through the gas tank and covered our baby in gasoline. this happened on 1-21-2010. i've been reading of the same failure on other windstars and decided to contact you. the van was totalled.
08/24/2010119000
 While exiting a highway without warning the rear axle beam of my 1999 ford windstar broke in half causing the rear wheels to tilt inward and rub against the inner wheel wells. the vehicle came to an abrupt halt nearly causing the vehicle behind me to rear end me.
08/23/201087246
 1999 ford windstar had problem controling the car on the highway. i was able to get the car home but when i backed the car in the driveway, i heard a rubbing sound . i look to see that my rear tires on both sides of the car are leaning into the car. looking under the car the rear axle beam is cracked 3/4 of the way through. it is about 1.5 feet from drives side i am looking ffor prices to repair this at this moment.
08/26/2010138000
 Severely cracked (75%) rear axle beam. not fixed yet, looking for a shop to replace the part with a salvage yard part. replacement at the ford dealer is way too much money.
01/21/2010170000
 My wife and 2 kids were getting off i-696 to mound in our 1999 ford windstar when the rear axle snapped. the van swerved and then rolled 3 times. the van came to a rest upside down and when the rear axle snapped it went through the gas tank and covered our baby in gasoline. this happened on 1-21-2010. i've been reading of the same failure on other windstars and decided to contact you. the van was totalled.
08/24/2010119000
 While exiting a highway without warning the rear axle beam of my 1999 ford windstar broke in half causing the rear wheels to tilt inward and rub against the inner wheel wells. the vehicle came to an abrupt halt nearly causing the vehicle behind me to rear end me.
08/23/201087246
 1999 ford windstar had problem controling the car on the highway. i was able to get the car home but when i backed the car in the driveway, i heard a rubbing sound . i look to see that my rear tires on both sides of the car are leaning into the car. looking under the car the rear axle beam is cracked 3/4 of the way through. it is about 1.5 feet from drives side i am looking ffor prices to repair this at this moment.
01/21/2010170000
 My wife and 2 kids were getting off i-696 to mound in our 1999 ford windstar when the rear axle snapped. the van swerved and then rolled 3 times. the van came to a rest upside down and when the rear axle snapped it went through the gas tank and covered our baby in gasoline. this happened on 1-21-2010. i've been reading of the same failure on other windstars and decided to contact you. the van was totalled.
08/24/2010119000
 While exiting a highway without warning the rear axle beam of my 1999 ford windstar broke in half causing the rear wheels to tilt inward and rub against the inner wheel wells. the vehicle came to an abrupt halt nearly causing the vehicle behind me to rear end me.
08/23/201087246
 1999 ford windstar had problem controling the car on the highway. i was able to get the car home but when i backed the car in the driveway, i heard a rubbing sound . i look to see that my rear tires on both sides of the car are leaning into the car. looking under the car the rear axle beam is cracked 3/4 of the way through. it is about 1.5 feet from drives side i am looking ffor prices to repair this at this moment.
01/21/2010170000
 My wife and 2 kids were getting off i-696 to mound in our 1999 ford windstar when the rear axle snapped. the van swerved and then rolled 3 times. the van came to a rest upside down and when the rear axle snapped it went through the gas tank and covered our baby in gasoline. this happened on 1-21-2010. i've been reading of the same failure on other windstars and decided to contact you. the van was totalled.
08/24/2010119000
 While exiting a highway without warning the rear axle beam of my 1999 ford windstar broke in half causing the rear wheels to tilt inward and rub against the inner wheel wells. the vehicle came to an abrupt halt nearly causing the vehicle behind me to rear end me.
08/23/201087246
 1999 ford windstar had problem controling the car on the highway. i was able to get the car home but when i backed the car in the driveway, i heard a rubbing sound . i look to see that my rear tires on both sides of the car are leaning into the car. looking under the car the rear axle beam is cracked 3/4 of the way through. it is about 1.5 feet from drives side i am looking ffor prices to repair this at this moment.
08/15/2010125000
 1999 ford windstar real axle problem. while driving locally felt that something was not right. returned home to find that the rear axle had snapped. have no choice but to spend the money and have it fixed.
07/17/2010112286
 1999 ford windstar minivan - while driving van just dropped in the back dragging and smoking until we could pull over. very scary. called a tow truck and further inspection revealed the rear axel just cracked in two. rear tires were bowed in and vehicle was not drivable. tow truck owner said it could have been worse...cracked more to the left or to the right and the whole van might have flipped. who drives mini vans? those with 3 plus children. safety should be more of a priority for this type of vehicle.
08/15/2010125000
 1999 ford windstar real axle problem. while driving locally felt that something was not right. returned home to find that the rear axle had snapped. have no choice but to spend the money and have it fixed.
07/17/2010112286
 1999 ford windstar minivan - while driving van just dropped in the back dragging and smoking until we could pull over. very scary. called a tow truck and further inspection revealed the rear axel just cracked in two. rear tires were bowed in and vehicle was not drivable. tow truck owner said it could have been worse...cracked more to the left or to the right and the whole van might have flipped. who drives mini vans? those with 3 plus children. safety should be more of a priority for this type of vehicle.
08/15/2010125000
 1999 ford windstar real axle problem. while driving locally felt that something was not right. returned home to find that the rear axle had snapped. have no choice but to spend the money and have it fixed.
07/17/2010112286
 1999 ford windstar minivan - while driving van just dropped in the back dragging and smoking until we could pull over. very scary. called a tow truck and further inspection revealed the rear axel just cracked in two. rear tires were bowed in and vehicle was not drivable. tow truck owner said it could have been worse...cracked more to the left or to the right and the whole van might have flipped. who drives mini vans? those with 3 plus children. safety should be more of a priority for this type of vehicle.
08/15/2010125000
 1999 ford windstar real axle problem. while driving locally felt that something was not right. returned home to find that the rear axle had snapped. have no choice but to spend the money and have it fixed.
07/17/2010112286
 1999 ford windstar minivan - while driving van just dropped in the back dragging and smoking until we could pull over. very scary. called a tow truck and further inspection revealed the rear axel just cracked in two. rear tires were bowed in and vehicle was not drivable. tow truck owner said it could have been worse...cracked more to the left or to the right and the whole van might have flipped. who drives mini vans? those with 3 plus children. safety should be more of a priority for this type of vehicle.
06/20/2010152565
 Tl-the contact owns a 1999 ford windstar. while driving at approximately 25 mph the rear end of the vehicle collapsed. the vehicle was pulled over and upon examining the vehicle the contact noticed the rear axle was broken. the vehicle towed to an authorized dealer where the rear axle and rear shocks were replaced. the failure and current mileages were 152,565. sm.
06/27/2010105000
 Driving on interstate 81 in va. approx 65 mph noticed the rear end begin to sway as we were going around a bend in the road. after regaining control we exited the highway. i noticed that the two rear tires were leaning inward at the top. i then looked under the rear end and saw a crack in the rear axle about 18 from the driver side and 2 inches long from bottom to top.
06/24/2010117600
 Cracked rear axle - 1999 ford windstar
06/25/2010155000
 Noticed a bumping noise coming from back passander side wheel area on '99 ford windstar (3.8l) lx. took to ford dealer today and they said rear axle has a hole in it, is cracked and broken. have read that this maybe a defect?
06/15/2010143500
 My 1999 ford windstar rear axle broke in half.
06/20/2010133083
 I was backing my 1999 ford windstar van out of the driveway at 3:45 p.m. on a clear day, sunday june 20, 2010, when, without warning, the rear axle broke in half and collapsed. the wheels tilted in. results on a highway would have been disastrous or deadly. ford shows no recall for this issue, but numerous reports are online of the same problem for the same vehicle models of several model years. no repair report yet, as this just happened a day before this report. i haven't
06/16/201043000
 1999 ford windstar rear axle snapped in half while operating at 35 mph.
06/07/2010160859
 My rear axel in my 1999 ford windstar broke this am while my husband was pulling out of your driveway. we had no warning that it was broke. no one was hurt an we have not goting it fixed yet but went out an looked at it an it looks to be almost dead center of the axel that is broke in half.
05/17/2010133700
 While i was driving to work on may 17, 2010 i had two occasions when it felt like i hit small patches of ice and the van swerved on me even though it was a warm sunny day with dry roads. i called tragesser ford of ross ohio and made an appointment to take the van in on may 19, 2010. after inspecting the vehicle the next day they called me and said the rear axle had rusted through and broken and that i was lucky i didn't have an accident. they said although it sounds like a safety problem there were no recalls on the axle. i picked up the vehicle from the dealership on may 26, 2010 with a cost to replace the axle of $817.82
05/26/2010127000
 Tl*the contact owns a 1999 ford windstar. while the contact was driving approximately between 60-65 mph, the rear end of the vehicle began to sway uncontrollably. the contact was able to gain control and the vehicle was driven to the side of the road. the rear tires were tilted inwardly. the vehicle was towed to an independent mechanic for diagnosis. the technician stated the rear axle support fractured. the vehicle had not been repaired at the time of the complaint. the failure mileage was 127,000.
02/01/2009
 I own a ford windstar and had to have the rear axle replaced due to it breaking almost in half. there was about an inch or so left before a complete break occurred. my mechanic said it was lucky it didn't snap completely. about a month before we noticed the car would have trouble swaying a lot when going over bumps and in the rain increasing in severity as time went on before we had it replaced. our mechanic even sent us a picture of the axle after it was removed.
04/13/2010135000
 Tl* the contact owns a 1999 ford windstar. while driving at speeds of 35 mph, the contact heard a loud unusual noise and the vehicle then became difficult to control. the contact stated the wheels were folding under the vehicle. upon further inspection, she found that the rear drivers side axle had fractured. the vehicle was towed to a local repair shop. the dealer was contacted and the repair shop was awaiting approval from an adjuster to perform repairs to the vehicle. the vin was not available. the failure and current mileages were 135,000.
03/29/2010
 1999 ford windstar sel van broke rear axle beam earlier this spring. we have more than normal snowfall in sioux falls sd and our street department used more salt than in a mormal year. axle broke at low speed while turning into a driveway approach. axle was broke or tore in two different locations. i have since replaced the axle with a used one not knowing of this issue ford has.
05/15/20101242101
 Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) on saturday may 15th, around noontime, i was traveling on i-91 northbound in hartford. the van started pulling and swerving like i had flat tires. the van has 124,210 miles, and has been diagnosed with a broken rear axle. estimated repair cost for a
05/09/2010172508
 While driving 65 mph on route 81, the car started reacting to bumps more severily than usual, and then there was a sharp noise at the rear of the car. after parking the car on the shoulder of the highway, we saw that the rear axle had broken, basically down the middle. the repairement of the car cost $960.12.
10/01/200985000
 Rear axle 1999 ford windstar snapped in half while backing out of driveway replaced with one from junkyard and that one has cracked also in same place approx 4/1/10 welded that part
05/11/20101500001
 Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) we have recently experienced a broken axle beam on a 1999 ford windstar. thank god nothing happened and no one was hurt. the car was swaying and knocking from the rear end and when we got home the rear wheels were cantered out. i looked under the car to find the broken axle beam and the only thing left holding it all together was a the torsion bar. i am very glad that we were not on a highway or too far from home, since we use the car to travel to ohio and florida . we then looked on the internet to find that many other people were experiencing the same problem and no recalls. although our car has 150,000 miles on it others had under 100,000. our main concern is the safety issue with our family. we travel a lot with our windstar as do so many other families with children do and it seems as if ford does not recognize the danger. i hope that ford does not wait for a death to deal with this problem as the part that failed should not have failed. this part is a main structure of our vehicle and seems to be poorly designed. i can't imagine how many other windstars are out there with an axle beam ready to break and how many families are unaware of this potential danger. the years of windstars that i saw on comlpaints.com varied from 1999 to 2003 and its only a matter of time before someone gets injured or killed. i ask you to please look into this matter as soon as possible. [xxx] *tr
05/06/2010110000
 Rear axle breaks in half! fortunatly no other cars where around when this happened, online found very common, ford refuses to do anything!
04/08/2010135000
 Rear axle of the car broke as we drove out of the driveway
04/13/2010141000
 Rear axle broke on ford windstar
03/19/20101099001
 I am a retired former technician/manager for ford dealers for 41 years. to keep myself busy, i work on friends vehicles. recently i have noticed a concern with ford windstars. the rear axles (i-beam assys) break in half while driving, causing the rear of the veh to lose control. the first one i saw ( a 2001 my veh) was only cracked half way, i replaced it before it broke. last week i had one ( a 1999 my veh) towed to me broken in half. luckily the vehicle was going slow & was pulled over without incident. i also noticed the crack & the break occurred at almost the same location on the axle (approx. 12 from the left side). in both cases i replaced them with used parts from an auto wrecking yard. this was due to the outrageously high price of a new part from ford. i asked around at local shops & even with some of the tech's where i used to work & was told that they had indeed seen this concern before. i was wondering if the nhtsb was aware of this concern. as a former ford dealer employee, i know manufacturers have programs asking customers to bring their vehicles in for a safety check & possible repair. i believe this might be a good idea for you to suggest to ford before one of these axles breaks at speed causing major damage or loss of life. i have access to the broken axle if anyone cares to inspect it. i also cut the cracked section out of the first axle & gave it to the owner to retain should anything program-wise ever occur. note: the information in the consumer portion of this form is mine, not the owner of the vehicles repaired. since there is more than one veh involved i left the vin section empty. if absolutely necessary i can supply both vins. but since the year of production does not seem to matter the vin seems irrelevant. *tr
03/03/20101
 1999 ford windstar, rear axles assembly, rear axle snapped in two. found while inspecting left rear tire assembly which had turned into vehicle. upon inspecting why wheel ad turned inward, it was found that the axle assembly had snapped in two and was hanging on the ground. ford dealer(sarat ford-agawam,ma) stated the dealership replaces rear axles all the time, mechanic stated he has replaced 3-4 axles himself. it was found that the broken axle was the second axle on the vehicle that had been replaced. the dealership took the two pieces of the axles and disposed of them. pictures were taken of the broken axle along with receipts for the replacement part. *tr
02/26/20101351721
 1999 ford windstar, pulled out of driveway & proceeded to drive down street, car started to fishtail & tire on right rear sounded like it was rubbing fire wall. thought i had a flat, got out & looked, no flat but wheel was bowed in. i turned around & went back home, pulled into driveway & got under van. the rear axel was cracked. called to get another axel to repair van & was told by several different places i called that this was a common problem with that van. called ford dealer & was told that their was never a recall on it.if i had been driving on the freeway going fast & this would have happened myself & others could have been killed. i am not concerned about myself for now because i am fixing my van myself, but their are a lot of these vans on the road & most of them are probably driven by women with kids in the van & i am concerned about them if this happened to their van. i could not afford a new axel so i bought a used one at a junk yard, my concern is if their is a problem with this part how long before it happens again. i may not be as luckily next time. please check this out before someone is killed.. *tr
02/21/20101180001
 1999 ford windstar, 118k miles. van has unstable steering and noise in right rear wheel area. while driving at slow speed and taking it to repair shop, the noise gets louder and my son following me reports rear tires becoming misaligned. right tire is smoking and tire fragments are evident. repair shop reports that rear axle is broken and needs to be replaced. right tire also needs replaced. i have asked for old parts to be saved for my personal inspection. after some web browsing (carcomplaints.com), i have found similar failure events from other ford windstar owners mostly from northern midwest and northern eastern states, i.e. winter states. all complaints observed were for windstars over 10 years and / or 100k miles. *tr
01/01/20101650001
 My rear axel is broken on my 1999 ford windstar. happened january 1st 2010, atleast that is when i noticed it. on my way home from work, felt like i was driving on ice! car has always been babied. no history of abuse. this is a factory issue and in reading hundreds (literally) of threads, this is a common problem. needs to be recalled. could have killed myself and my children had they been in the car. what if this happened on the freeway! *tr
12/20/20091586471
 Ford windstar seems to have a design that is a definite hazard with the rear axle member. the stamped rear axle assembly will fail after 100,00 mile by cracking and failure is quick to come. there are numerous incidents of it from 1996 to present, i have a 1999 and my wife kept telling me about a rubbing sound she hears when turning into the alley and i could not trace anything down. i then turned out of our alley and then it broke 95% through. i thought it was a flat at first and then found the crack in the axle assembly. praise god i was not on the highway doing 65 mph. i am waiting to get into the mechanics 12-30-2009 and will cast around $1000 parts, labor and tow and 2 new tires. *tr
12/28/20091850001
 Our family was in our 1999 ford windstar lx 3.8l v6 when we were loosing control over the rear end of our van. we thought we had a tire problem. we drove to the tire store. they showed us that our rear axle had almost broken completely in half. with some research, we found this has happened to many families and we could have been injured. thank god we made it to the shop in time. *tr
10/19/20091700001
 While cornering at 20 miles per hour, my 1999 ford wind star gave out a loud metal cracking noise. the driver side of the rear axle assy. had snapped exactly where everyone who has complained about the same thing on line did. this is not coincidence nor from those, rotten denying reps of ford, telling us that this is from jacking up the car using the improper position on this axle. go to the actual ford service manual and you will see instructions on doing a lot of rear end work using this rear axle housing as a jacking point ( center of housing assy. ). i work from these expensive factory manuals. ford has a defective part and refuses to admit it. anyone with basic mentality can understand. this is about money, not safety. i would not blame any man that would lose his family due to this nonsense denial from getting a gun and shooting these
08/04/20091
 I have been hearing a clanking noise from the rear of my car. i brought it to my mechanic who told me i had a crack in my rear axle. he said it was the third windstar he had seen with the same problem -- two 1999 windstars (one being mine) and a 2001 windstar. this is possible a recall situation. *tr
07/27/20091380001
 1. rear of van swaying and a squeaking noise..............2. investigation revealed the rear axle cracked at the mid point 3/4 the way through..............3. plan to replace the axle, have not done so as yet. i will keep the old axle or make it available if needed..............the whole story..............over the last couple of weeks i've noticed when hitting a bump the rear of the van would sway a little, and occasionally i?d hear a squeak/screech that sounded like it was coming from under the van. i decided to investigate the under carriage of my vehicle, i was shocked, dismayed, dumbfounded, and disbelieved what my eyes where showing me. the rear axle, a rather beefy looking piece of steel and engineering, was cracked
07/08/20091400001
 Rear axle snapped into 2 on 1999 ford windstar. *tr
05/22/2009990001
 On may 22 my 1999 ford windstar van started to make a squealing/whining noise at approximately 10:30 in the morning during what should have been a 40 minute drive to my mothers house. due to the weird noise i stopped and checked the air pressure in my tire (right rear) where the sound seemed to be originating from. the pressure was a little low so i topped it off and continued on my trip. the sound continued and i decided to stop at a service station about 20 more miles into the trip. the service station was little help, they checked my power steering fluid, drove the van around the parking lot a couple of times and it made no noises. the attendant told me he didn't have any idea as to what the sound might be and asked if i could return in an hour when his superior would be there. i agreed to return after dropping off my kids at my mothers. after going on down the road about another ten miles i felt the steering wheel start to float and drift and my brakes became useless and the van came to an abrupt halt and there was a huge bang as the entire rear end of the vehicle became disabled. as we all piled out to see what was wrong we found the rear wheels pointing inward under the van at a backwards angle. some men came to help me who were nearby they informed me my axle was snapped. looking under the vehicle i could clearly see they were right. my van will be repaired this weekend. i called ford they basically told me to eat the repairs myself. in wv a yearly inspection is required, i passed inspection at the beginning of april which tells me there was nothing visually wrong with my axle less than two months ago. i find it hard to believe that without any outside damage or force (accidents, force ect) an axle can just snap in two. if i had been traveling any faster my 4 children and myself would have been killed or harmed as at the moment it broke i had little control over the vehicle and the brakes were failing. only people with children buy mini-vans, this is scary. *tr
01/12/20091
 1999 ford windstar - broken rear axle - van made minor clunking noises at low speed over bumps. on the highway, the van acted like the rear end was loose / tracking badly. a flashlight inspection at home showed a large open-gaped crack in the rear axle. negative camber noticeable on driver-side rear tire. there are numerous examples on internet car forums with photographs documenting identical axle failures. some reports mentioned total failures that led to motor vehicle accidents. the van is presently at a ford dealer pending repair. dealer personnel had no knowledge of this issue. i am extremely concerned for windstar owners that may not be aware of the problem. windstars are often used as school vehicles. i hope present windstar owners can be notified prior to any fatality occurring. *tr
08/26/2008135000
 Tl*the contact owns a 1999 ford windstar. while driving approximately 5 to 10 mph, the contact heard a loud noise after completing a turn. he noticed that the rear axle cracked. the manufacturer took a report; however, the vehicle was out of warranty and they would not assist with the repair. the vehicle has not been repaired. the contact wants the manufacturer to pay for the repair. the failure and current mileages were 135,000.
05/13/20081350001
 Driving in the 93 southbound tunnel near exit 23 the rear axle of my vehicle snapped in half. nothing has been done yet, ford refuses to provide financial responsibility. *tr
SUSPENSION - REAR - AXLE - NON-POWERED AXLE ASSEMBLY
05/02/20111
 1999 ford windstar. consumer writes in regards to vehicle repairs and discontent with dealer *tgw the consumer stated the rear axle broke while his wife was driving.
04/01/20111
 Letter from congressman dent on behalf of constituent regarding an issue involving recalls on his vehicles; please contact him or his assistant melanie whiteleater at 610-861-9734, if there are any questions or problems with this request *tgw 1999 ford windstar. upon inspection of the vehicle, it was determined the vehicle was not safe to drive. the consumer was offered a buy out, but declined and requested to have the vehicle repaired under the recall. two hours later, the consumer received a call from the dealer stating ford concluded the vehicle was not repairable and the consumer needed to come and retrieve the vehicle. *jb
11/26/20101
 1999 ford windstar. consumer states he was involved in a crash which he believes was due to a fracture in the rear axle *tgw the consumer stated the front end collision resulted in a great deal of damage to his vehicle. after inspection of the vehicle, it was discovered the rear axle of the vehicle was fractured which caused him to lose control of the vehicle and crash. *jb
01/03/20111
 1999 ford windstar. consumer states recall failure *tgw the consumer stated the rear axle failed. *jb
04/21/200887000108/01/1999
 Tl*the contact owns a 1999 ford windstar. while driving between 35-40 mph, the rear axle fractured in half without warning. the vehicle was pulled over and towed. he stated that there was surface rust on the vehicle, but nothing that would cause the axle to fracture. the contact does not know the extent of the damages at this time. the purchase date was unknown. the current and failure mileages were 84,000. updated 06/17/08. *lj
SUSPENSION - REAR - AXLE - SPINDLE
02/09/200854000109/06/2005
 Rear axle broke in half. *tr

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