Recalls

CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
VEHICLE SPEED CONTROL
09V399000FORD MOTOR COMPANYfrom 06/16/1995 to 10/24/2002V (Vehicle)450000010/27/2009ODIFORD MOTOR COMPANY10/13/200910/13/2009
Defect SummaryFord is recalling model years 1995-2003 windstar, 2000-2003 excursion diesel, 1993-1997 and 1999-2003 f-250 sd through f-550 sd diesel, 1992-2003 e-150 through e-550, 1995-2002 explorer, 1997 and 2002 mercury mountaineer, 1995-1997 and 2001-2003 ranger, and 1994 f53 vehicles equipped with the texas instruments speed control deactivation switch (scds). the scds may leak internally and then overheat, smoke, or burn.
Consequence SummaryA vehicle fire could occur with or without the engine running.
Corrective SummaryFord will notify owners that dealers will install a fused wiring harness in line with the scds. on 1999-2003 windstar vehicles with a leaking scds, dealers will also inspect the abs control module connector and repair as necessary. repairs will be completed free of charge. the safety recall began on october 27, 2009. owners may contact ford at 1-888-222-2751.
NotesFord's recall campaign number is 09s09.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins

BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VEHICLE SPEED CONTROL
1337510/01/19996092176Subject regarding vibration / buzz at light throttle load. *tt11/27/2000
672608/01/1999608446Information on diagnosing an inoperative speed control that will not engage at times or at all times. *tt11/03/2000
1301707/01/1999610760Some vehicles may exhibit an inoperative speed control that will not engage at times or at all times. *tt05/12/2000
VEHICLE SPEED CONTROL - CRUISE CONTROL
520312/01/1998615335Some vehicles may exhibit a hard start / long crank, cold start stall, cold rough idle concern. *tt01/13/2001

Investigations

NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
VEHICLE SPEED CONTROL
EA08021FORD MOTOR COMPANY09/17/200810/14/2009ENGINE COMPARTMENT FIRES09V399000
 Ea08-021 is closed with ford's actions in recall 09v-399 recalling approximately 4.5 million vehicles equipped with texas instruments speed control deactivation switches (scds).with this recall ford has now recalled all of the approximate 16 million ford model vehicles that were manufactured from my 1992 through 2003 with a texas instruments scds.nhtsa will continue to monitor the recalled vehicles to ensure remedies installed by ford tomitigate the potential for scds related fires are effective.the agency reserves the right to take further action if warranted by the circumstances.see attached closing report for further details.
PE08035FORD MOTOR COMPANY05/13/200809/17/2008ENGINE COMPARTMENT FIRES
 Odi has received 134 consumer complaints, 285 manufacturer complaints, and 137 manufacturer warranty claims alleging incidents of engine compartment fire in model year (my) 1995 thru 2003 ford windstar vehicles.two of the odi complaints allege the fires caused structural damage to the complainant's home.of the 134 odi complaints, 36 allege the fire occurred while the vehicle was parked, 72 allege the fire occurred while the vehicle was running and 26 of the complaints do not specify if the vehicle was running or not.further review of the odi complaints shows that 72 allege that the speed control deactivation switch (scds) caused the fire and 10 allege that the scds leaked brake fluid on to the abs module resulting in the fire.there were 52 that did not identify a cause or that identified miscellaneous other causes.odi has also received 89 complaints ( not counted in this resume) alleging that the scds developed a brake fluid leak.thirteen of these complaints say that the leak at the scds resulted in braked fluid reaching the abs module.this pe has been upgraded to an engineering analysis (ea) to further evaluate the cause of the fires and assess the scope, frequency, and safety consequences of the alleged defect.
VEHICLE SPEED CONTROL - CRUISE CONTROL
EA08021FORD MOTOR COMPANY09/17/200810/14/2009ENGINE COMPARTMENT FIRES09V399000
 Ea08-021 is closed with ford's actions in recall 09v-399 recalling approximately 4.5 million vehicles equipped with texas instruments speed control deactivation switches (scds).with this recall ford has now recalled all of the approximate 16 million ford model vehicles that were manufactured from my 1992 through 2003 with a texas instruments scds.nhtsa will continue to monitor the recalled vehicles to ensure remedies installed by ford tomitigate the potential for scds related fires are effective.the agency reserves the right to take further action if warranted by the circumstances.see attached closing report for further details.

Consumer Complaints

Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
09/22/2011100000
 Starting about a year ago, the speedometer, rpm meter swings around. odometer light doesn't come on when you start the car and little while later odometer light comes on. fuel guage also shows incorrect amount of fuel. i think the whole odometer control panel is non-functional.
07/03/20121925071
 Abs light comes on after engine warm-up and remains on. after engine compartment has cooled, light is off at restart. it will then come on again after engine warmup. speed control is intermittently inop. *tr
07/03/2012192507
 Abs light comes on after engine warm-up and remains on. after engine compartment has cooled, light is off at restart. it will then come on again after engine warmup. speed control is intermittently inop.
08/01/20112000001
 Abs light illuminated a few months after a recall was complied by ford. the recall consist of replacing a brake pressure switch, cruise control part, and abs module. *tr
12/17/2011150000
 1999 ford windstar: the brake pressure differential deactivation switch (scds) (2b264) located under the master cylinder (behind the air filter) has leaked an excessive amount of brake fluid. the fluid accumulates on the power connectors for the abs brake system which are powered by fuses 101 and 102 and are both 40 amp. the cruise control has failed and we are fearful that this leaking brake fluid will cause a fire.
05/20/2011
 3 transmissions...multiple repairs all of which ford is aware and caused by faulty design. recalled for axle and frame rotting. ford used epoxy and a brace to repair. unsafe repair! warranty offered is only 12 months, so ford also agrees it wont last. frame and axle should last the life of vehicle. this is a dangerous vehicle and ford isnt willing to take any resposibility. they have kown about these problems for years, and are now saying they arent responsible.
04/16/201172000
 Recall repair work was completed for 09v399000 on vehicle. vehicle now has abs light and transaction control light. ford advises issue where abs module is faulty, as well as tracion control concerns. however ford cannot diagnose transaction control until abs module is replaced but will not cover the abs module due to it not being in the recall. however, the vehicle is experiencing the same issues as other consumer complaints referencing this recall. i continue to have abs issues as well as continue to smell a burining smell (similar to plastic buring).
10/31/200980000
 Tl-the contact owns a 1999 ford windstar. the contact stated that the vehicle was taken to an authorized dealer in november of 2010 for two recalls under nhtsa campaign id numbers 10v385000 (suspension:rear:axle:non-powered axle assembly) and 09v399000 (vehicle speed control). the vehicle continues to remain at the dealer for the remedy repair. most recently, the contact received another recall associated with nhtsa campaign id number 11v030000 (structure: frame and members:underbody shields). the contact expressed frustration for the extensive length of time the dealer had been waiting on the recall parts and possession of his vehicle. the failure mileage was approximately 80,0000. js
10/25/201036000
 Tl. the contact owns a 1998 ford windstar. the contact stated after receiving a recall letter for the suspension:rear:axle:non-powered axle assembly (10v385000). the contact called three local dealers and each dealer stated they do not have parts for the recall. the dealer would not inspect the vehicle as it states in the recall dealers will inspect and if necessary install the rear axle reinforcement brackets free of charge. the contact stated the vehicle can cause a crash while driving if the axle fractures. the failure mileage was 36,000. jo
09/29/2010129000
 I have a ford windstar year 1999. aabout two weeks ago the two break lights went on, i had a fuse # 10 blown and a non working speedometer dial.( the cruise control has three months that is not working) i did take a look at the owners's manual. in the manual i read that reason for the break light to come on was the lower level of brake fluid in the reservuar and so it was. i added some brake fluid and the light was off. in the mean time i did checked the fuse panel and i found this fuse #10 was blown and i replaced it, but half an hour later i got a blown fuse again. also the abs light was on and so i decided to see a mechanic. i did go to a repair shop and i was told that my van has a serious problem. scds under the master cylinder has developed a bad leak. the scds switch is leaking and that may cause a fire sooner or later. this leak has caused a short and a fuse trip #10 this break fluid leak has wicked down the wires to the abs module. i was told that this leaky switch has caused all the problemd in my van. speedometer, cruise control and abs brake system are not working. i was told that there may be a recall on this problems. i do not knowany thing about it. i know that it was a recall issued on august 27,2010 in regard with rear axel. i never got any notice from ford co. i had a broken rear axel on march 2010 and i was saved by good luck. i paid a lot of money to fix it. ford did not pay a dime for this problem. ford never sends me any recall notices. i'm never going to buy ford cars again.
01/06/2010106000
 Tl- the contact owns 1999 ford windstar ls. they received recall notice mfr's report date: oct 09, 2009 component: vehicle speed control, nhtsa campaign id number: 09v399000, consequence: a vehicle fire could occur with or without the engine running. remedy: ford will notify owners that dealers will install a fused wiring harness in line with the scds. on 1999-2003 windstar vehicles with a leaking scds, dealers will also inspect the abs control module connector and repair as necessary. repairs will be completed free of charge. the safety recall began on october 27, 2009. owners may contact ford at 1-888-222-2751. they took the vehicle into the dealership and had the harness put on. about six months ago the vehicle started surging on the highway while driving around 55-65 mph when the cruise control was activated. the vehicle was also losing brake fluid. on 5/21 they checked the brakes, and added more fluid because it was empty. the vehicle took off backwards, crash into two fences into their yard. minor damage was done. the vehicle was taken to a mechanic and he disconnected the cruise control and everything stop. the contact stated they had no trouble with the van until the harness was put on. the failure mileage was 106.000 and the current mileage was 113,000
12/17/200955000
 On december 17, 2009 we took our 1999 ford windstar in to the cerritos ford dealership in ca. we received a letter from ford that our vehicle was being recalled (recall # 09s09) and as it turned out the van was leaking and they replaced the leaking switch and harness. before the work was even done, i told them that we were concerned about the abs light that was on on our dashboard. the recall summary states that the with a leaking scds, dealers will also inspect the abs control module connector and repair as necessary. repairs will be completed free of charge. on our invoice, the dealership failed to note our concern regarding the abs and never stated whether or not they inspected the abs control module connector. although i am aware that there could be other factors causing the abs light to show up, i am deeply concerned that the recall was not fully completed. i am aware that the issues we are having could result in a car fire. i just want confirmation that the inspection was done and if the connector needs to be repaired, that ford takes care of it with no out-of-pocket from me. i have contacted both the service manager at cerritos & ford co. directly. i was told the recall was completed although they cannot say whether or not the inspection of the abs control module connector was performed. they said i could pay for an expensive diagnostic test through the dealership where they could determine if there are issues with the abs that were a result of fraud or poor workmanship. either way, all of this will cost me a lot of money for something i asked to have taken care of at the time i brought the van in for the recall. i'm really frustrated and concerned about this as well as other issues pertaining to this van that i believe are recall related. our tail-lights won't work despite new bulbs, our brakes sometimes sputter and don't always stop immediately. we've had 4 close calls related to our brakes and i wonder how much of this is recall-related.
12/11/20091035241
 This is a follow-up complaint, regarding ford recall 09s09, the speed control deactivation switch (scds). our 1999 ford windstar was serviced on 11dec09. the vehicle's abs dash light is still coming on, indicating that the system turned off. lately, the abs light is coming on more frequently, within minutes of start-up and a short driving distance (within a mile away of the previous starting point). as a result, the vehicle does not have abs braking capability or traction control capability (as the traction control turns off along w/ the abs system). the recall service was completed by performance ford, 11910 w. dodge road omaha ne 68154. at this time, we are considering another repair shop, as we believe the ford dealer failed to adequately repair the recall and have subsequently put our family at risk. the dealer inspection found the following upon initial repair: found switch leaking with no heat damage. inspect servo switch no heat damage and no heat damage to abs connector applied grease to both connectors ok after repair. please press ford to have their dealers complete the recall and repair as necessary, because they are not completing the work as promised. *tr
11/22/20091251
 I have a ford windstar 1999 with abs light comes on. i recently received a letter from ford for recall of a speed control deactivation switch as it poses a leak in brake fluid which may cause fire. i went to dealer close by and he said he change the wire harness and as far as the abs light diagnosis he charge me $46.95 and come up with a code c1185which pinpoint to abs module failure and he gave me estimate to replace it ~$800. after i went back home and looking at the safety report and other report from customer like me i understand the recall . so i did call the dealer 's service and explain to him why he did not tell me that there is a link between abs and the deactivation switch and brake fluid leak , he told me that he was not aware of any such problem as well as no letter from ford explain the such connection he promise me to look at it more careful next day and i wait to hear the news but no satisfaction as he comes up that the abs module failure is not related to the recall switch . so i decide to call the ford customer service and with along discussion they denied me the right to fix the abs module or to deal with my problem or t least give me back the diagnostic fees for the abs light i feel there is a cover by ford service to denied any damage caused by the leak to the abs module or connector and they fight so hard on all levels to denied such right please help in including the statement of checking the abs module and connector with the recall once for good and stop them from manipulate the safety order for the recall. *tr
10/23/20091200001
 The throttle cable of my 1999 ford windstar frayed and caused the throttle to stick. the frayed outer part of the wire came off leaving sharp metal ends that allowed the cable to become stuck in the plastic sheath. had to be pulled out by hand. no injury occurred but could have if on the high way. *tr
09/13/20091553671
 1999 ford windstar minivan abs light keeps coming on which is blowing a fuse causing my speedometer, odometer and cruise control not to work. after much internet research this looks to be a common problem with catastrophic results if not disabled. after reading these results i immediately had someone disconnect the abs module under the hood which disabled my abs brake system to prevent a fire. in turn my odometer and speedometer are now working but more importantly a possible fire was prevented! i would appreciate attention being taken in this matter seeing as how it is not the first time this problem is being reported. *tr
08/20/2009786001
 1999 ford windstar. last week of july/2009, had ford dealer replaced front rotors & pads + rear shoes & machined rear drums. within 1st week after brakes job abs light began cycling on & off. after the 4th week, the abs light stayed solid. cruise control is also not functioning. ford dealer says might have to replace abs control module. read somewhere that controls of these two components might be affected by brake fluid leaking from master cylinder into a switch thereafter moisture will accumulate in the switch causing a short blowing fuse #10. also read that this brake fluid leakage might lead to a fire subsequently. repairs have been quoted to be high. will repair once have sufficient money saved. *tr
07/23/20091290001
 I bought a ford windstar van from a used car dealer by the name of ray price in dec. of '07. we had been looking for a van for some time and i had looked for any recalls before we purchased. i found none listed. we paid off the car last month, and that's when the trouble started. i have taken it to the garage 3 times in the last month because it kept stalling when it would idle for longer periods of time. the mechanic fixed the intake manifold seals and the surrounding parts, replacing them as needed each time. i also had the spark plugs and plug wires replaced just in case. on thursday july 23rd, my husband replaced the brakes on the front. he drove the van all day with no problems other than the occasional stall. we stopped for milk at the grocery store on our way home from my work and had been inside for only 5-10 minutes when the manager called out that our car was on fire. we ran outside, and the firemen got it out, but the car is a total loss. i spoke to my mechanic and the fire investigator and both told me that they had come across a recall that had been out a few years ago about my van. it seems that ford recalled the cruise control mechanism in the engine because it caused electrical fires just like what happened to mine. the fire chief said it looked exactly like what he had seen before when it happened. since then, ford has denied that there was a recall and won't look into the matter. my car had been on this lot for at least a year before we bought it. if the recall went out, it was never fixed, and a lawyer has already said it is ford's responsibility to take care of the matter. can you check on this for me? *tr
10/19/20081380001
 My cruise control stopped working on my 1999 ford windstar van, i would smell a electrical fire smell after driving it and a little smoke under the hood. my dada and myself checked and found a small brake fluid leak that was getting on a electrical connection. this was also causing some fuses to blow. i went online and found out it was the abs ecm module switch under the brake fluid reservoir. i purchased a new switch and replace it, and have not had any more problems with it. *tr
07/11/200996000
 1999 ford windstar abs light on, odometer inop, speedometer inop, 15 amp fuse constantly blows. brake fluid leaking on vehicle speed control
07/01/2009923521
 Loss of brake fluid, brake light on after service,brake light red, 15 amp fuse blowing out, smoke coming from under the hood or from engine compartment,speedometer and odometer stopped working, cruise control will not activate or deactivates without warning, abs warning light is on. *tr
06/20/20091000001
 Speed control deactivation switch on 1999 ford windstar was leaking brake fluid. problem found when abs light came on and speedometer, odometer, brake-shift interlock, air conditioner and a few other items no longer functioned. apparently fluid caused a short that activated a fuse, disabling these items. requested ford repair at their cost as switch is same as was recalled under nhtsa campaign id number: 05v388000. they refused since recall does not include windstar. switch was replaced, at my cost, and problems appears resolved. *tr
01/26/20091805621
 Cruise control wiring harness started to smoke and melt. caught it on time thank god. i know there have been recalls about this on other vehicles but not on the windstars. ford motor company needs to be made aware of this. this is a safety issue and they know it. and on top of that it is about $300 to get this repaired after it burns which it is not affordable these days. *tr
11/04/20081620001
 Tl*the contact owns a 1999 ford windstar. while driving approximately 35 mph, the contact noticed smoke coming from the front end of the vehicle. after closer inspection of the vehicle, he noticed that the wiring harness leading to the master cylinder was melted. the failure led to a small fire under the hood. his model was not included in nhtsa campaign id number 07v336000 (vehicle speed control). the contact still has possession of the melted wiring harness. the vehicle has not been inspected by a dealer to determine the cause of the failure. the failure and current mileages were 162,000. updated 12/02/08. *lj updated 12/03/08. *jb
01/01/19011000001
 Tl*the contact owns a 1999 ford windstar. the vehicle has been leaking brake fluid. the contact took the vehicle to the dealer and was informed that the leak was caused by failure in the electrical system and the vehicle speed control. after researching the issue, she discovered that there was an investigation currently taking place for the same failures (electrical system: wiring), (vehicle speed control: cruise control). she called the dealer and they stated that they could not repair the vehicle for free because it was not included in a recall. the failure mileage was 100,000 and current mileage was 103,000. updated 12-15-08 *bf updated 12/17/08. *jb
09/12/20081120001
 Brake fluid leaking out of the speed control brake differential deactivation switch. possible fire hazard. *tr
08/10/20081220001
 I have a red brake light intermittently illuminating, and my cruise control quit working. the brake switch just below the master cylinder has evidence of leakage and it is seeping onto the wiring and speed control box. if it continues without service serious damage is eminent. *tr
08/01/20081350001
 Brake pressure deactivation switch leaking fluid causing cruise control not to work and possibly causing problems with the ecm control module. also a possible risk of fire caused by the leaking fluid into the wiring for the ecm control module causing it to short out. abs brakes not working due to faulty ecm control module. parts have been priced,but no repairs have been scheduled yet due to a lack of money to pay for repairs. *tr
03/01/20081300001
 I was preparing to turn over the ownership of my 1999 ford windstar van to my son. after going over the vehicle and checking the fluid levels, i remembered the fact that the van had used an inappropriate amount of brake fluid over the past months. i checked the brakes, lines, calipers, etc to find the trouble. i was made aware of the areas i should search because i had a recall notice about my e150 van warning of possible failure and danger of fire from a cruise control cutout switch mounted on the bottom of the master cylinder. i checked the fuse box on the windstar because my instrument cluster had failed, i saw a blown fuse but the fuse bax did not have what the fuse controlled printed on it. i replaced the fuse and started the car. immediately, i saw and smelled smoke coming from under the hood. i shut off the ignition. because the master brake cylinder is not accessible for service unless the windshield wiper panel assembly, i removed the assembly and saw that the wiring to this switch on the bottom of the master brake cylinder had burned. i removed the switch and it was so burned that it fell apart in my hands. the seal in the switch had failed and allowed the brake fluid to contact the switch contacts and also leak out. i replaced the switch and wiring at my expense because the switch was not on ford's recall list even though it is the same exact problem and switch as in the e150 which was under recall. *tr
01/01/20071
 Not only does my 99 windstar stall and jerk and will not pick up speed properly but the check engine light will not go off and the abs light will come on after i start the van and stay on as well. if i drive over 55 the o/d light flashes. when i take off from a light the o/d light flashes and the van will not pick up speed and then it jerks into gear. if i am at an incline the vehicle will not go into gear or it will make a real loud noise and jerk into gear. if anyone else who is having the same problem would like to file a class action suit against ford about this problem. *tr
07/01/200635000112/01/2004
 Tl*the contact owns a 1999 ford winnebago brave. the model of the vehicle was not listed in the drop down menu at the time of this complaint. the contact stated that the cruise control does not work. after using the component, he cannot get the device to set again. he stated that there is a recall on this component, but is unaware if the recall applies to his particular vehicle. the engine size and a valid vin were unknown. the current mileage is 40,000 and failure mileage was 35,000.
06/17/2007117000110/03/2003
 I am writing to you concerning a complaint i have against ford motor company. i own a 99 ford windstar. approximately 117,000 miles. he cruise control recently caught on fire. it was at five star ford now being repaired. i have a letter to you drafted, however, it was to long for this field. please contact me, and i will forward it.*ak
09/12/200689900109/21/2005
 Dt*: the contact stated the vehicle speed control relay on the master brake cylinder caught on fire after the vehicle was parked and turned off. the contact noticed smoke from the engine compartment and saw fire coming from the relay when the hood was opened. the service dealer and manufacturer were notified. the manufacturer referred the contact to nhtsa.
04/08/200594665409/05/2003
 While driving down the interstate, moving at a speed of 65 mph, the fuse (10)controlling the speed control module, abs module, brake shift interlock solenoid, powertrain control module, etc. etc. blew. instantly, i had no speedometer, abs light came on and my rear a/c began blowing on its own. i have since replaced #10 fuse and it has blown repeatedly. since this past friday, i have also learned that my cruise control is no longer functioning. i have done the research and have found from my fellow ford lemon owners, that this is not an uncommon occurance. i will be replacing the cruise control switch and/or brake pressure switch (which is located by the master cyclinder; which commonly seems to have a short in the circuit due to the wonderful job ford did designing their vehicles. *ak
05/09/2003600002010/22/1999
 Engine revs unexplainable, causing unexpected and difficult to control sudden acceleration of vehicle. extreme brake application needed to stop vehicle during incidents. has occurred in excess of 20 times so far during the life of the vehicle, nearly causing accident on several occasions. ford dealer unable to identify the problem.*jb
208/01/1999
 When starting vehicle put gear into drive vehicle will lunge forward with a sudden thrust, i have made several complaints taken it to ashley ford, 395 mt pleasant st, new bedford ma 02745, 508-996-5611, this last time 04-16-02 they said the problem was with the transmission and they ordered a new transmission. i believe it is something else other than the transmission. on 4-15-02 my vehicle was in the garage i parked it facing the street as i back it into the garage and when i started it up, put it into drive, the vehicle lunged forward nearly striking my wife who was waling into the garage from the side. i believe this should be looked into as a accident could occur if not already. *ts ***dimsii ivoq entry posted after 12-12-02 cut over to artemis***760968
07/01/2000
 When stopping at a light vehicle revs as if foot is on gas pedal. *ak
07/01/2002
 When vehicle is stopped at a light engine revs and vehicle lunges forward. please provide any further information.*ak
05/01/2002
 Consumer applied accelerator at intersection engine revved, but vehicle would not move. dealer rebuilt transmission. in july 2002, transmission would not shift into gear at start up, again transmission was rebuilt.*ak
06/10/2002103/25/1999
 While driving at highway speeds, consumer took foot off accelerator, the vehicles dash lights illuminated and the engine died. took vehicle to dealer who replaced the valve throttle assembly. *ak consumer also states that the valve cover was replaced. *slc
08/01/2099
 When starting vehicle put gear into drive vehicle will lunge forward with a sudden thrust, i have made several complaints taken it to ashley ford, 395 mt pleasant street, new bedford, ma 02745, 508-996-5611, , this last time 04/16/02 they said the problem was with the transmission and they ordered a new transmission. i believe it it something else other than the transmission. on 04/15/02 my vehicle was in the garge i park it facing the street as i back it into the garage, and when i started it up, put it into drive, the vehicle lunged forward nearly striking my wife who was waling into the garge from the side. i believe this should be looked into as a accident could occuer if not already.*ak
12/22/2001111/04/1999
 When putting vehicle into gear, vehicle accelerated by itself. vehicle accelerated to the point where brakes would not stop vehicle. also, vehicle went several hundred feet before stopping and consumer stated not sure how vehicle stopped. contacted dealer and dealer stated had never had any problems with this model vehicle.*ak *yh
08/20/20010
 While driving cruise control would not work.airbag light came on an off once every three weeks. also, locks started to lock and unlock by themselves. headlights were flickering off and on. finally, then horn failed. consumer replaced horn, and horn still did not work. consumer felt problems may have been related to clock spring. please provide any further information.*ak consumer wrote in saying the name and address belongs to her, however the vehicle is not hers, nor is any of the information along with it. *slc
07/28/2001107/01/1999
 Failure of transmission at highway speed; fluid spilled onto road caught fire under engine compartment; complained to dealer about hard shifting from 1-2; and van surging forward when coming to a stop; dealer claimed no problem performed b51 service update prior to problem; overdrive slips in and out on incline; requires remanufactured transmission. *ak
05/18/2001103/01/1999
 My wife called me at work stating that there was a grinding sound coming from the van as she parked it in the garage. i went home and popped the hood and did a visual inspection and discovered nothing. i was going to stand in front of the van and listen while she started it to see if i could pinpoint the sound. she was concerned that i should not be near it in case something blew up. i agreed and decided to start it myself and see how it sounded. as i started the van it surged forward (while in park), made a terrible grinding sound, and i had to slam on the brakes to stop it. it just touched the chest freezer in front of it in the garage. i immediately shut it off. started it again and there was no sound and the engine run smoothly. tried all the gears and got nothing. had it towed to the dealer who tore it down and stated the planatery gear had seized. had i stood in front of the van to listen as my wife started it i would have been smashed as it surged forward. seems very dangerous for the vehicle to surge like that, even if the transmission fails.*ak
612/01/1999
 My 1999 windstar has sudden acceleration while in bumper to bumber slow moving traffic. it will all of a sudden accelerate forward while your foot is not on the brake or on the gas. we have taken it to three ford delearships and are unable to get it fixed. we have been told this is normal with fords and the computer shows no problems. this has been an ongoing problem and i am concerned about the safety of my family and myself while driving this vehicle. the transmission has already been replaced in may of 2000. thank you!*ak
303/29/1999
 The vehicle experiences sudden aceleration, almost resulting in three separate accidents. nlm
02/10/20003010/01/1999
 The van begins to surge (rpms jump from 500 to 1200) and the battery light comes on then the van dies. this occurs approximately once or twice a week. on a more routine basis, the van does a mild surge and then when you step on the accelerator to go it acts like it is going to die and then lurches forward. these problems only occur when the van is completely warmed up and idling for more than a brief moment (such as at a traffic light or a stop sign that takes a minute to be able to go.) this may not sound like a serious problem but as the driver i would not agree with that. we have presented our case to the ford dispute board and they found it not to be a safety problem (i don't understand that). we have tried to deal with both corning ford and red bluff ford with no success. i can't believe that the consumer can be railroaded and ignored when they try to go through the system that is suppose to be set up to avoid such messes as these. all i want is out of this vehicle before i get in an accident because my van decided not to go and some other driver didn't know i have a lemon and hits me. *ak
05/01/2000502/01/2000
 We have experienced 5 incidents when going from park-reverse, park- drive and when corning the engine rpm's will go to maximum for approximately 5 seconds. it was returned to the dealer after these incidents and was reviewed by a local ford representative. however, they said they could not duplicate the incident and therefore could not determine the problem. however, in reviewing your database i have seen numerous case where this problem has been reported. its only a maner of time before serious accidents occur. please help us to get this problem corrected. thank you. *ak
05/01/1999
 During shifts from 1st to 2nd gear with the engine at idle, at approximately 5 mph, the engine surges during the shift. as a result, the vehicle suddenly accelerates to approximately 9-10 mph. this has caused several near-accidents and panic stops in parking lots and stop-and-go traffic. during normal acceleration with a partially open throttle, this problem does not occur. the vehicle has behaved in this way since it was new. *ak
106/03/2000
 Vehicle was idling while consumer's foot was on the brake, the engine surged and accelerated forward hitting a boat motor that was in front of the vehicle, consumer's vehicle was damaged. *slc
08/04/2000107/01/2000
 Upon approaching a state highway from a side street at less than 15 mph, the brake pedal on this van was pushed but did not respond. the brake pedal went all the way to the floor but the van would not stop. i pushed it down 2 times and neither time did the brakes work, though i did hear a rattling noise that sounded like the abs system was trying to kick in. i looked up quickly and since no one was coming from either direction, i just went through the intersection without stopping. could have been deadly if another vehicle was coming! we contacted a local ford dealer and they checked it out, but said they could find no problem with the van's braking system, so no repairs were made. they also said they could find nothing on ford's computer records of this ever happening before in a ford windstar. but in checking your website, we found that it has happened to others! we're afraid to drive it until it is fixed---could happen again anytime (who knows??) and the results could be tragic the next time.
02/01/1999
 Intermittently while vehicle slowed down or stopped consumer applying the brakes, and vehicle accelerated unexpectedly up to 4 feet, which could have caused a rear end collision. dealer could not determine the cause of the problem. please provide further information.*ak
06/13/20000
 When putting gear in reverse vehicle went forward. consumer had to put gear back into park to reshift. consumer stated that gears operated roughly. *ak
 When brakes pedal was applied vehicle accelerated instead of slowing down to stop as it should. dealer has inspected vehicle, and could not find the cause.*ak
04/04/1999803/11/1999
 Intermittently van surges at low speed while in drive or reverse. van has been taken 8 times to two different dealerships. neither dealership was able to correct the problem. *ak
12/18/1998
 When applying brakes to slow down, transmission would make a loud sound. and vehicle would accelerate. then transmission would make again the same noise & then it would jerk. been to dealer & mechanic could not locate cause of noise. *ak
06/15/199903/01/1999
 Engine runaway acceleration problem has been detected three (3) more times since origional report to ford dealer (total 4 as of 09/15/99). problem has happened three (3) times with transmission in drive and one (1) time in reverse position.
01/27/1999206/14/1999
 While taking vehicle out of park position to drive position the vehicle revved, and lunged forward which may have caused a crash. *ak
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
3
 After coming to a complete stop hit gas pedal to pull off and vehicle would not accelarate.also, transmission had blown. had transmission replaced 3 times; however, problem still occurred. . contacted dealer. *ak
07/12/2002
 While driving and when removing feet from gas pedal vehicle will cut off and lose power steering. resulting in loss of control. *ak
01/21/200003/06/1999
 Consumer was traveling 30mph stepped on gas pedal and it went down to the floor board and got stuck. consumer hit the curb, no injuries. vehicle has been to dealer 6 times. they are ordering a new gas pedal. *ak *ml
07/01/1999311/01/1998
 When accelerator pedal is applied vehicle hesitates. after a few seconds, it will surge forward. the dealer has repaired the vehicle. manufacturer has been notified. *ak. the defecet has reoccured again within 6 weeks of the repair. now dlr states cannot find cause.*et
1
 Design of the accelerator and brake pedal are located on the same plane resulting in accidental engagement of the accelerator, resulting in collision.
VEHICLE SPEED CONTROL - CABLES
03/01/2005108820104/01/2000
 When trying to stop the vehicle on the highway pedal went to the floor, and the vehicle accelerated to 80 mph. consumer had to press the brakes very hard to stop, causing damage to the brake pedal. vehicle was towed, and throttle cable was discovered to be defective. consumer contacted manufacturer, and was told the vehicle was too old and had too many miles.*ak the throttle stuck, causing severely damaged to brakes. consumer was advised that ford did recall on 932 of its 1999 and 2000 model for this problem. *bf *nm
 When stopping at light or making a turn vehicle will not accelerate. this happens intermittently. when turning vehicle off and restarting computer resets, and dealer can't identify problem.*ak
VEHICLE SPEED CONTROL - CRUISE CONTROL
06/29/20081430001
 1999 ford windstar brake, abs brake stays on, cruise control went out, and speedometer/odometer went out. fuse blew and continues to blow. ford has a redesigned brake pressure switch, but will not say it is a recall. *tr
08/20/20061100001
 Traveling at 55 mph going down a steep hill with cruise control on, i needed to brake asap to prevent an accident. the cruise would not shut off, i tapped on my brakes and nothing happened the on off switch did nothing either, since i was going down a steep hill i slammed on my brakes until they started burning before i rear ended the dump truck in front of me. i was able to put the van in neutral with the engine still racing and pull over and shut it off. when i restarted the van the idle was normal. i continued on my way but abs brake light came on and stayed on. from that day on the abs system kept causing problems until my mechanic pulled the fuse. the dealer could not replicate the problem. as of today i have no abs the cruise just hunts for position when on and the overdrive lights keeps flashing. i hope this will help you. *tr
09/28/2007149000106/01/1999
 (1) started vehicle and smoke started to come from under the hood. was determined to be the cruise control switch issue that has been found and recalled in many other ford models. (2) had cruise disconnected and took to ford dealership to have replaced (3) ford dealership replaced, but i had to pay for it since my particular vehicle has not been recalled. service tech did say the switch was burned up. *tr
06/28/200782500209/01/2000
 Tl*the contact owns a 1999 ford windstar. while driving 75 mph, the contact smelled smoke. he pulled over and exited the vehicle, but did not find anything wrong. he returned to the vehicle and drove off with the cruise control engaged. when he arrived to his destination, the vehicle began to shake and rattle. the vehicle was taken to a mechanic, who stated that the cruise control switch was burnt. after driving home from the mechanic, the failure intensified. the current mileage was 100,000 and failure mileage was 82,500.
08/02/2006106/04/1999
 We noticed a leak of an oil product and took our van in to be checked. the repair person said there was a leak of brake fluid where the speed control deactivation switch connects to the brake fluid reservoir. they said they thought there was a recall on this and to take the van to a ford dealer. we haven't done anything because our windstar (1999) is not part of the just announced recall, but this is a problem, we need to keep adding brake fluid. *jb
01/01/19011
 1999 windstar speed control deactivation switch overheated. *ts ***nar*** the consumer was driving when she smelled something burning. the consumer indicated there were sparks and black smoke and that the switch was destroyed. the consumer request reimbursement. *nm
06/01/2005307/21/2001
 Cruise control disengages on it's own then does not restart when i try to reset it
04/01/2005112/11/2004
 1999 ford windstar cruise control system caught on fire.*mr
02/14/19992
 While at stop light the rpm idled high then idled low and retruned to normal. dealer has been contacted.*ak.et.
VEHICLE SPEED CONTROL - LINKAGES
05/22/2005302/22/2005
 Upon depressing the brake pedal to make a stop vehicle accelerated, resulting in unwanted and unexpected acceleration
08/10/199905/12/1999
 Upon depressing the brake pedal to make a stop vehicle accelerated, resulting in unwanted and unexpected acceleration. also, speedometer and odometer malfunction intermitently. owner believes a computer problem exists. consumer has contacted the dealer. *ak.et.
11/11/1999
 When vehicle comes to a total stop at a stop sign or at traffic light, vehicle roars up, and pulls though the intersection. *ak
01/08/2000
 Upon turning on the ignition switch vehicle jumped out of gear and suddenly accelerated, causing vehicle to run into a neighbor's home. driver received minor injuries. dealer was notified. *ak
05/25/1999403/13/1999
 Vehicle experiences sudden acceleration on its own up to 15-20 mph. the accelerator pedal does not have to be applied. on occasion transmission appears to be between gears.. *ak

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