Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
01V262000FORD MOTOR COMPANYfrom 04/16/1998 to 12/17/2000V (Vehicle)41324508/27/2001MFRFORD MOTOR COMPANY08/15/200108/27/2001
Defect SummaryVehicle description: mini vans equipped with auxiliary rear air-conditioning. if the auxiliary air-conditioning blower motor stops turning while in the medium-low blower speed setting, there is the potential that the resistor may become hot and smoke.
Consequence SummaryThe motor could potentially catch on fire.
Corrective SummaryDealers will install a jumper wire that will ensure that the medium-low blower speed setting is protected by the thermal limiter. owner notification began augsut 27, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-866-436-7332.
NotesAlso contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT
1519108/01/2001624593Information regarding new compass setting procedure, pdi must set all. *yd11/08/2001
1405904/01/2000613699Information regarding class ii trailer tow - high speed ambient temp package. **mr07/27/2000
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
0220810/14/200210013060Climate control a/c service tech tips. *eh04/07/2005
1503907/01/2001621037Some vehicles may exhibit a continuous rattling noise when the a/c compressor is engaged. *tt09/06/2001
9919609/20/19996090087Information on identifying non-approved / alternate refrigerants which could cause safety, and performance concerns if installed in ford a/c systems. *tt03/08/2000
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
1562102/01/2002630665Some vehicles with the rear seat entertainment system may exhibit an inoperative condition. *tt04/19/2002
1329310/01/19996092104Some vehicles will be equipped with the new rear seat entertainment system (rses). *tt11/24/2000
1306308/01/19996091864Experiencing poor or no radio reception at pre-delivery inspection. *tt11/15/2000
1394103/01/2000612872Some vehicles equipped with the rear seat entertainment system may exhibit an inoperative condition when vehicle cabin temperature is very low, then is rapidly heated, or the humidity is very high within the vehicle. *tt06/13/2000
721010/01/19996090805Information regarding the rear seat entertainment system. *tt03/30/2000
691109/01/19996090247Information regarding the new rear seat entertainment system. *tt03/13/2000
99679708/01/1999608769This online bulletin contains information of vehicles exhibiting a poor or no radio reception at pre-delivery inspection. *tt12/03/1999
EQUIPMENT - MECHANICAL - WRECKER AND WHEEL LIFT DEVICES
1405904/01/2000613699Information regarding class ii trailer tow - high speed ambient temp package. **mr07/27/2000
853104/01/2000613662Information regarding class ii trailer tow - high speed ambient temperature package on 2000 and 2001 models. **mr07/26/2000

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
03/23/2011148000
 2000 ford windstar van, i think when ford made these vans , so many of the part was defects , that's why so many recalls , there are 12 recalls on the van and more to come, please recalls the windstar , not just part but the whole car before more deaths occur , there's some thing serous wrong with this van , with all the noise under the front , and the steering, the van some times smells like some thing is burning , i check all the fluids and the smell is still there, transmission problems , the van has had more then one tranmission that i know of replaced, the door pop open while driving( side sliding door) , please recall the whole van, don't let our children lives be in danger .
12/24/2010161000
 Ac system was found to be totally low on freon. after replacing freon, it was observed that the rear ac low pressure pipe had a leak located next to the rear driver's side wheel. there was nothing in this area that would have caused this pipe leak to occur, such as another pipe rubbing against it or other form of friction. it is assumed that the pipe was structurally defenctive.
12/10/2010115432
 Tl-the contact owns a 2000 ford windstar. upon starting the vehicle she heard a clicking noise coming from the center of the dashboard. after a few minutes the clicking noise stopped. prior to this failure she would usually hear the same clicking noise whenever she operated the temperature gauge on the air conditioning unit. the vehicle was taken to an independent mechanic where she believes she was told the motor for the air conditioning unit needed to be replaced. the vehicle was not repaired. she also stated while driving at any speed the vehicle would bounce and she could feel vibrations. the vehicle was not taken to have the failure diagnosed and was not repaired. the vehicle would also stall intermittently after starting. the vehicle was taken to an independent mechanic where the idle air control was repaired. the failure and current mileages were 115,432. sm.
08/14/2010145000
 Rear axle cracked completely in half while driving, tops of tires rubbing on wheel well. almost resulted in accident with 4 children in the car. we were driving on the highway when the rear end started swaying and became hard to control. we had it towed to our home and a mechanic took a look and showed us where the axle is completely broke in half, the spring is hanging and the hubs are bad.
10/16/2008790001
 Ford windstar 2000 abs ecm failure. abs light comes on. any recall notice? *tr
12/30/200340000104/14/2002
 My 2000 ford windstar sel with only 40,000 miles placed my family in extreme danger due to mechanical failure, on december 30, 2003. the transmission literally broke while i was in the process of taking a left turn onto a 5 lane highway. i had four children in the van with me, and my van gave no indication of transmission trouble prior to this incident. i thought i had been rear-ended, that is how strong the impact was. after searching the internet for answers, (why would a vehicle with only 40,000 miles violently quit?) it became quite obvious to many consumers that the ford company has known for many years the deficits with their windstar transmissions. it is a crime for the ford company to continue to sell their product as a family safe vehicle, when they know full well the danger families are in. again, it is only the safe driving of others on the road that day that prevented ford from having the death of 5 family members on it's record. i am surprised that a class action suit has not been filed yet? perhaps one is in process currently? i intend to find it, and add my name to it.*ak
EQUIPMENT - ELECTRICAL
11/15/200249000
 The abs system still is not working right. the mechanics say that the abs and the emissions could very well be caused by the same problem - a faulty computer. both modules have been diagnosed to be bad, however, the local ford dealership has been unwilling to use a "post warranty adjustment" to help fix this problem. it seems unreasonable that with just over 60,000 miles these types of problems can be considered anything but manufacturer defects.
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
07/10/2008450001
 Abs light is on intermittent..../ /other warning lights and sensors also go on and off alot ! / /also a/c and suspension have similar issues to previous recalls..../ /mileage now july 2012 - is approx 73,400/ *tr
05/27/20081040001
 Abs light would come on and stay on minutes after getting into car. approx 6mo. to a year the cruise control went out. now the speedometer quit working and the odometer went out. the air cond blows but no cold air. looked on the internet for solutions and found that alot of people were having the same problem. some incidents the brake fluid was dripping down and causing a fire. hopefully there will be a recall. i will probably try to get the abs sensor on the master cylinder replaced. *tr
11/01/200490000402/18/2004
 Dt: the consumer stated 2000 ford windstar was having multiple problems. the fuses blew out, the lights were blinking on and off, and the odometer/speedometer werenot working. the mechanic that looked at the car suggested that it may be an electrical problem. while driving the lights wereblinking on and off. consistently, kept the dashboard not illuminated. they have even tried to leave the air off to see if this would help the fuses not to blow out. there were lights on the dashboard that when lit up wthe fuse blew out. . the abs light came on when the fuse blew out. the rear defroster didn't work nor did the rear air vents. this was not a safety condition for the owner to be traveling with child who has major health issues. the owner has not taken the van to the dealership because she could not afford the cost of labor and service charges. the owner has had a small problem contacting the ford manufacturer, but that was now resolved. she was planning on contacting them today. the driver's side door will not lock or unlock with the remote. the cruise control was not working. *ak
1
 Consumer is requesting a loaner car while recall 01s26 relating to the auxiliary blower motor is being repaired. however, dealership refuses to give out a loaner and recall repairs have not been performed. *tt
09/28/2001
 The dealer, lanham ford motor company lanham, md denied doing nhtsa recall 01v262000/ manufacturer's recall 01s26 repairs on vehicle. dealer basically stated that vehicle would have to be experincing problems before it could be serviced.*ak
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
07/05/200351185507/05/2003
 Dt: the contact stated the interior lights, power windows, radio, and heater would stay on after the ignition was turned off and the key is removed. the fuse has to be removed every time the vehicle is turned off. he found recall 00v351000 on line concerning this problem. when he contacted the dealer , they said that this vehicle was not included in the recall due to vin. also there was a problem with the cruise control. the off switch for cruise control did not work. the cruise control could only be turned off by applying the brakes. *ak
EQUIPMENT - OTHER - LABELS
09/11/20001
 Vehicle was sold without certification label. dealer notifed. *ak the dealer wants the owner of the vehicle to pick up replacement but the owner indicates to prefer the mailing of the sticker since the dealer is half hour drive away. *yh