Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| OTHER | |||
| 02/03/2004 | 1 | 05/08/2003 | |
| Information request. letter and package is in the mail concerning our complaint! *ak the consumer wanted to know the status of his complaint. | |||
| 01/15/2002 | 52147 | ||
| At this time we are leasing a 2000 windstar lx and we can't wait to turn it in to the dealership - and we plan to never purchase another ford product again. we have purchased a used honda accord and expect that we will be quite happy with it... there was a recall on the exhaust/emissions was fixed and the light came on again and will not go out - eastgate ford, dayton, oh does not know why the light will not go out. the paint on the luggage rack is peeling off. the door actuator on the passenger sliding door - does not work - it takes 2 people to open the door, one inside and one outside. the power steering pump is faulty. ford has a service bullentin out - but there is no recall because ford does not believe there is a safety issue here - i do not agree. proper steering is pretty important and if a smaller size female or male was turning left and the pump failed, it could be quite hazzardous. our biggest complaint is the way ford motor company and eastgate ford have treated us. there is no accountability on either part. ford or eastgate won't stand behind their product. | |||
| When the cigarette lighter is pushed in for use, after it gets hot the lighter shuts out so hard it lands in the back seat of the vehicle. please provide any further information. ph | |||
| 11/01/2002 | |||
| The vehicle will not start because the instrument panel will not allow to start due to a computer. please furnish additional information. dealer is aware of the problem. mr | |||
| 12/05/2001 | 1 | 03/24/2000 | |
| There is no light on dash to indicate that cruise control is on. consumer feels this is a safety concern. *ak *yd | |||
| 12/15/2000 | 5 | 03/01/2000 | |
| When i first purchased my vehicle, the battery was dead and had to be jump-started. after that, on a regular basis, my battery would lose its charge. on 12/15/00 the battery was replaced. since i purchased the vehicle the airbag light has been coming on intermittently. sometimes it flashes, other times it stays on, i can be driving and it will come on all of a sudden and later it will go off. the sliding doors sometimes pop back open when i close them. the driver's side door doesn't always open when i push the button. the passenger side door sometimes sounds like its not completely closed. it looks like it's closed on the outside, but rattles going over bumps or around corners. this problem particularly scares me because i have a child sitting in the seat next to that door. i am also afraid that the airbag is going to deploy while i am driving the car. i have brought my van in to the dealership on 3 different occasions and each time they said that they could not duplicate the concern. the last time they had my van for 4 days.*ak | |||
| 02/01/2000 | 13 | 01/01/2000 | |
| Engine check light keeps coming on. the service department has not fixed the problem after 12 attempts. ford refuses to acknowledge there is a problem. *ak | |||
| 10/28/1998 | 10/27/1999 | ||
| Vehicle unable to use snow chains when needed to travel up snowy mountains. dealer notified, and informed consumer that nothing could be done. asking nhtsa to help in this matter or provide additional information. *ak | |||