Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION - FRONT - CONTROL ARM | ||||||||||||||||
| 12V194000 | FORD MOTOR COMPANY | V (Vehicle) | 23000 | MFR | FORD MOTOR COMPANY | 05/03/2012 | 05/03/2012 | |||||||||
| Defect Summary | Ford is recalling certain model year 1999-2003 windstar vehicles originally sold in or currently registered in the state of virginia. corrosion-related fractures of the front lower control arm rear attaching brackets and body mount attachments may occur. | |||||||||||||||
| Consequence Summary | A separation of a front lower control arm rear attaching bracket may result in a lower control arm separation. a separation of both front subframe rear body mounts may result in separation of the steering intermediate shaft. either condition could result in significant loss of steering control, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect both front lower control arm rear attaching brackets and both body mount attachments at the rear of the front subframe and make the necessary repairs free of charge. the recall is expected to begin on june 18, 2012. owners may contact ford at 1-866-436-7332. | |||||||||||||||
| Notes | Ford's recall campaign number is 11s16.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
| SUSPENSION - REAR - AXLE - NON-POWERED AXLE ASSEMBLY | ||||||||||||||||
| 12V195000 | FORD MOTOR COMPANY | V (Vehicle) | 9400 | 06/01/2012 | MFR | FORD MOTOR COMPANY | 05/03/2012 | 05/03/2012 | ||||||||
| Defect Summary | Ford is recalling certain model year 1998-2003 windstar vehicles manufactured from september 1, 1997, through july 3, 2003, registered in puerto rico. due to increased stresses caused by high cycles of torsional loading, specific to this market, the rear axle can crack. | |||||||||||||||
| Consequence Summary | A fractured axle may result in a loss of vehicle control, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Ford will notify owners, and dealers will inspect and install a reinforcement bracket on the rear axle or replace the axles, as necessary. this service will be provided free of charge. the recall began on june 1, 2012. owners may contact the ford motor company customer relationship center at 1-866-436-7332. | |||||||||||||||
| Notes | Ford's safety recall campaign number is 12s30.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
| 10V385000 | FORD MOTOR COMPANY | V (Vehicle) | 462750 | 10/20/2010 | ODI | FORD MOTOR COMPANY | 08/26/2010 | 08/26/2010 | ||||||||
| Defect Summary | Ford is recalling certain model year 1998-2003 windstar vehicles manufactured from september 1, 1997 through february 28, 2003 and currently registered or originally sold in connecticut, delaware, district of columbia, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, and wisconsin. after many years of vehicle service in these areas, corrosion can weaken the rear axle, making it susceptible to torsional stress. corrosion and stress can lead to cracks which if undetected can propagate and result in a complete fracture of the axle. | |||||||||||||||
| Consequence Summary | A fractured axle can affect vehicle handling and increase the risk of a crash. | |||||||||||||||
| Corrective Summary | As parts become available, dealers will inspect and if necessary install the rear axle reinforcement brackets free of charge. this service will be performed free of charge. the safety recall began on october 20, 2010. owners may contact ford at 1-866-436-7332. | |||||||||||||||
| Notes | Ford's recall no. is 10s13.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 15855 | 05/01/2002 | 637704 | Some vehicles may exhibit a condition of popping or grinding noise originating from the front end of the vehicle. *tt | 12/04/2002 | |
| 02132 | 07/08/2002 | 635987 | Grunt / popping noise coming from the front suspension at speeds below 20 mph when turning. *tt | 11/04/2002 | |
| 02152 | 08/05/2002 | 635966 | Some vehicles may exhibit a popping / grinding noise from the front of the vehicle when going over bumps or making turns. *tt | 11/04/2002 | |
| 15214 | 09/01/2001 | 625755 | Some vehicles may exhibit a condition of the rough ride or rear suspension noise. *tt | 12/03/2001 | |
| 14537 | 06/01/2001 | 622708 | Some vehicles that display less than 5000 miles on the odometer may exhibit a pull / drift while driving. engineering is investigating. *tt | 10/22/2001 | |
| 14391 | 01/01/2000 | 620431 | Experiencing a vibration condition at 45 mph and above, noticed after replacing, rotating or servicing wheel and tire assemblies. *tt | 08/07/2001 | |
| 14391 | 09/01/2000 | 618649 | Exhibiting vibration above 45 mph - service kit available. *jb | 04/18/2001 | |
| 002110 | 10/16/2000 | 618554 | Some vehicles may exhibit a vibration condition at 72 km/h (45 mph) and above. *jb | 04/16/2001 | |
| 14537 | 12/01/2000 | 616950 | Some vehcles that display less than 5000 miles on the odometer may exhibit a pull / drift while driving. engineering is investigating. *tt | 03/14/2001 | |
| 14523 | 12/01/2000 | 616852 | Experiencing creek noise from rear of vehicle. *tt | 03/14/2001 | |
| 7266 | 10/01/1999 | 6090864 | Vehicles may exhibit a slight vibration under light acceleration at or near 1400 - 1600 rpm. *tt | 03/31/2000 | |
| SUSPENSION - FRONT - STABILIZER BAR | |||||
| 16382 | 11/01/2002 | 10008320 | Clunk/squeak from the front stabilizer bar area (qsf). *tt | 07/27/2004 | |
| SUSPENSION - REAR | |||||
| 15066 | 07/01/2001 | 621069 | Some vehicles may exhibit a rough ride and / or a rear suspension noise. *tt | 09/06/2001 | |
| 13198 | 09/01/1999 | 6090563 | Information regarding squeak/rattle right rear exterior of vehicle. *mjs | 03/21/2000 | |
| 7018 | 09/01/1999 | 6090396 | Information regarding squeak/rattle right rear exterior of vehicle. *mjs | 03/20/2000 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SUSPENSION | ||||||
| EA10007 | FORD MOTOR COMPANY | 12/20/2010 | 03/17/2011 | Front Subframe Corrosion Failures | 11V030000 | |
| In a january 26, 2011 defect information report, ford motor company (ford) notified the national highway traffic safety administration (nhtsa) that it will conduct a safety recall to address corrosion related fractures in the front lower control arm rear attaching brackets and body mount attachments at the rear of the front subframe in approximately 425,288 model year (my) 1999 through 2003 ford windstar vehicles manufactured from april 1998 to july 2003 and either sold or currently registered in the following high corrosion (salt-belt) states:connecticut, delaware, district of columbia, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, utah, vermont, west virginia and wisconsin (nhtsa recall no. 11v-030, ford recall no. 11s16).according to ford, separation of a front lower control arm rear attaching bracket may result in a lower control arm separation and separations of both front subframe rear body mounts may result in separation of the steering intermediate shaft.either condition could result in diminished vehicle directional control, increasing the risk of a crash.dealers will inspect the lower control arm rear attachment flanges and the rear body mount sections of the subframe on the right (passenger) and left (driver) sides of the vehicle.owners of vehicles that pass the inspection will be notified when to return for installation of reinforcement brackets to extend the durability of the front subframe assembly in affected areas in the presence of corrosion.owners of vehicles that do not pass inspection, but can be repaired, will be offered transportation until parts become available.repurchase offers will be extended to owners of vehicles that cannot be repaired with the reinforcement brackets.this investigation is closed. | ||||||
| PE10026 | FORD MOTOR COMPANY | 07/20/2010 | 12/20/2010 | Front Subframe Corrosion Failures | ||
| The office of defects investigation (odi) has identified 346 complaints to odi and ford alleging fracture, cracking and or excessive corrosion of the front subframes in model year (my) 1999 through 2003 ford windstar vehicles.approximately 97 percent of these complaints (334) involve vehicles that have been operated in salt belt states, which make up approximately 60 percent of the subject vehicle sales in the united states.the front subframe, sometimes referred to as the engine cradle, is a structural component of the windstar vehicles that carries the engine, transaxle, steering rack and certain front suspension components (e.g., lower control arm).for complaints with sufficient information to identify the location of the failure, most describe problems with the rear mounting bracket for the front passenger-side lower control arm with some related to the rear body mount attachment located in the same general area of the subframe (right-rear section near the front passenger wheel).the remainder of the reports allege fracture of the front subframe at other or, most often, unspecified locations.almost all of the complaints that specified the side of the vehicle indicated that the problem occurred on the right/passenger side (106), with only a few indicating the left/driver side (2) or both sides (3) were affected.ford and several complainants attributed the right-side failures to the routing of the air-conditioning lines above the front subframe on that side of the vehicle, further noting that condensation has been observed dripping onto the front subframe in the area of the affected components (the a/c drain tube is also located on the right side, near the front subframe).odi has identified 93 complaints related to lower control arm attachments, including 80 that appear to involve complete separations.all but one of these involved vehicles from salt belt states.all three crash incidents appear to be related to lower control arm separations, including one road departure into a road-side sign resulting in a totalled vehicle and a lane departure into another vehicle.almost half of the odi complaints related to control arm separation occurred at speeds greater than 20 mph and about a quarter occurred at highway speeds.three-quarters of these complaints allege experiencing difficulty controlling the vehicle and about 40 percent appear to have resulted in departures from the intended lane of travel.testing by both ford and nhtsa have demonstrated that lower control arm separation from the rear attachment bracket results in significant toe out of the affected wheel, which affects the driver's ability to control vehicle direction.according to ford, moderate braking improved vehicle controllability by reducing the amount of toe out, possibly explaining incidents that did not allege a loss of control.odi's analysis of complaints related to the rear body mount identified 41 complaints (odi only).these complaints generally report experiencing progressively worsening noise concerns when turning, accelerating or braking.although, some of the complaints that appeared to involve a complete separation of the body mount alleged difficulty steering, the effects on vehicle control from this failure mode do not appear to be as great as those resulting from control arm separation.however, odi is seeking more information regarding two complaints which alleged that body mount failure resulted in disconnection of the steering wheel from the steering rack (one occurred during vehicle service).this investigation has been upgraded to an engineering analysis (ea10-007) for subject vehicles sold or currently registered in salt belt states to further assess the scope, frequency and safety consequences of the alleged defect in these vehicles.odi will continue to gather information about vehicles outside the salt belt as well. | ||||||
| EA10007 | FORD MOTOR COMPANY | 12/20/2010 | Front Subframe Corrosion Failures | |||
| The office of defects investigation (odi) has identified 346 complaints to odi and ford alleging fracture, cracking and or excessive corrosion of the front subframes in model year (my) 1999 through 2003 ford windstar vehicles.approximately 97 percent of these complaints (334) involve vehicles that have been operated in salt belt states, which make up approximately 60 percent of the subject vehicle sales in the united states.the front subframe, sometimes referred to as the engine cradle, is a structural component of the windstar vehicles that carries the engine, transaxle, steering rack and certain front suspension components (e.g., lower control arm).for complaints with sufficient information to identify the location of the failure, most describe problems with the rear mounting bracket for the front passenger-side lower control arm with some related to the rear body mount attachment located in the same general area of the subframe (right-rear section near the front passenger wheel).the remainder of the reports allege fracture of the front subframe at other or, most often, unspecified locations.almost all of the complaints that specified the side of the vehicle indicated that the problem occurred on the right/passenger side (106), with only a few indicating the left/driver side (2) or both sides (3) were affected.ford and several complainants attributed the right-side failures to the routing of the air-conditioning lines above the front subframe on that side of the vehicle, further noting that condensation has been observed dripping onto the front subframe in the area of the affected components (the a/c drain tube is also located on the right side, near the front subframe).odi has identified 93 complaints related to lower control arm attachments, including 80 that appear to involve complete separations.all but one of these involved vehicles from salt belt states.all three crash incidents appear to be related to lower control arm separations, including one road departure into a road-side sign resulting in a totalled vehicle and a lane departure into another vehicle.almost half of the odi complaints related to control arm separation occurred at speeds greater than 20 mph and about a quarter occurred at highway speeds.three-quarters of these complaints allege experiencing difficulty controlling the vehicle and about 40 percent appear to have resulted in departures from the intended lane of travel.testing by both ford and nhtsa have demonstrated that lower control arm separation from the rear attachment bracket results in significant toe out of the affected wheel, which affects the driver's ability to control vehicle direction.according to ford, moderate braking improved vehicle controllability by reducing the amount of toe out, possibly explaining incidents that did not allege a loss of control.odi's analysis of complaints related to the rear body mount identified 41 complaints (odi only).these complaints generally report experiencing progressively worsening noise concerns when turning, accelerating or braking.although, some of the complaints that appeared to involve a complete separation of the body mount alleged difficulty steering, the effects on vehicle control from this failure mode do not appear to be as great as those resulting from control arm separation.however, odi is seeking more information regarding two complaints which alleged that body mount failure resulted in disconnection of the steering wheel from the steering rack (one occurred during vehicle service).this investigation has been upgraded to an engineering analysis for subject vehicles sold or currently registered in salt belt states to further assess the scope, frequency and safety consequences of the alleged defect in these vehicles.odi will continue to gather information about vehicles outside the salt belt as well. | ||||||
| PE10016 | FORD MOTOR COMPANY | 05/13/2010 | 09/22/2010 | Rear Axle Cracking | 10V385000 | |
| In a letter dated august 26, 2010, ford motor company (ford) submitted a defect information report notifying nhtsa that it will conduct a safety recall (nhtsa recall no. 10v-385) to address a rear axle defect in model year (my) 1998 through 2003 ford windstar vehicles built at the oakville assembly plant from september 1, 1997 through february 28, 2003 and either sold or currently registered in high corrosion (salt-belt) states where the use of salt and other corrosive chemicals may be used to treat snow/ice covered roads.the following states are included in ford's recall:connecticut, delaware, district of columbia, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia and wisconsin. the subject vehicles utilize a stamped/formed axle assembly manufactured by benteler automotive corporation of galesburg, mi.according to ford, after many years of vehicle service in the salt-belt states, corrosion can weaken the rear axle, making it susceptible to torsional stress.there is a risk that the combined effects of corrosion and stress can lead to cracks which, if undetected, can propagate and result in a complete fracture of the axle.a completely fractured axle can affect vehicle handling and increase the risk of a crash.to correct the safety defect, ford will initially inspect all of the subject vehicles brought into ford/lincoln-mercury dealerships for possible cracked axles.owners of vehicles without cracked axles will be notified when to return for the installation of reinforcement brackets to extend the axle durability in the presence of corrosion.owners who have vehicles with cracked axles will either be offered a repair or alternative transportation until parts become available. on may 13, 2010, the office of defects investigation (odi) opened pe10-016 to investigate complaints of rear axle cracking in my 1999 through 2003 ford windstar minivans.combining odi and ford complaint data, odi is aware of a total 891 complaints alleging rear axle cracking in the subject vehicles.over a third of the complaints (334) allege that the cracking progressed to a complete fracture of the rear axle, including 8 allegations of crashes resulting in 3 injuries. approximately 57 percent of the subject vehicles (524,661) were sold in salt-belt states covered by ford's recall and ford estimates that approximately 463,000 of these remain in service.ninety-six percent of the complaints (858) and all of the complaints alleging complete fracture were from the recall region.the action taken by ford is sufficient to resolve the issues raised by this investigation.accordingly, this investigation is closed. | ||||||
| PE10016 | FORD MOTOR COMPANY | 05/13/2010 | Rear Axle Beam Failure | |||
| The office of defects investigation has received 234 complaints alleging rear axle failure in model year 1999 through 2003 ford windstar minivans, including two alleging that the failures resulted in minor crashes.over half of the complaints (128) allege a complete fracture of the axle beam.fifty-six complaints indicate that the axle failure occurred at speeds of 40 miles per hour or greater.one crash occurred while the vehicle was traveling on a highway.the rear axle reportedly snapped in half after the vehicle struck a pot hole.the driver indicated that both rear tires blew (note that axle fracture often causes the tires to achieve a severe negative camber - with the top of the tire tilted inward - resulting in contact with the fender well).the vehicle then struck a guard rail because of difficulty controlling the vehicle while braking to a stop.the second crash was also alleged to have involved a complete axle fracture, in this case resulting in a low-speed curb impact.the rear axle beam in the subject vehicles is an inverted u channel design, which appears to provide a collection point for road salt slurry, resulting in corrosion that progressively weakens the part until it fractures.approximately 96 percent of the complaints (225), 94 percent of the complete fractures (121), 96 percent of the high-speed incidents (54) and both alleged crashes are from salt-belt states.in addition to the two alleged crashes, 14 additional complaints alleged vehicle control concerns associated with the rear axle failure incident.a preliminary evaluation has been opened to assess the scope, frequency and safety consequences of the alleged defect in the subject vehicles. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 06/29/2011 | 175000 | ||
| Tl-the contact owns a 2000 ford windstar. the contact stated that the sub frame was rusted and corroded. the vehicle was previously repaired under nhtsa campaign number: 10v385000 (suspension) but to no avail. the vehicle was taken to the dealer, who advised that the subframe would need replacing. the manufacturer was notified of the failure but provided no assistance. the vehicle was not repaired. the failure mileage was 175,000. kmj | |||
| 06/29/2011 | 175000 | ||
| Tl-the contact owns a 2000 ford windstar. the contact stated the sub frame under his vehicle was rusted and corroded. there was a recall nhtsa campaign number: 10v385000: suspension. the dealer replaced the sub frame at the time of the recall but the sub frame became rusted again. the vehicle was taken back to the dealer who stated to replace the sub frame again it would be a cost to the contact. the manufacturer was notified who stated they have no knowledge of the recall or the sub frame rust and they will not repair the failure. the vehicle was not repaired. the failure mileage was 175,000. mw | |||
| 01/16/2013 | 146000 | ||
| Tl- the contact owns a 2000 ford windstar. the contact stated that while driving 60 mph, the vehicle shook. the contact also stated that the vehicle was previously repaired under nhtsa campaign id number 11v030000 (structure). the vehicle was moved to the shoulder where the rear axle fractured and the wheel separated from the vehicle. the vehicle was towed to an independent mechanic where the contact was informed that the axle needed to be replaced due to a failed reinforcement plate. the vehicle was not repaired. the manufacturer was contacted and offered no assistance. the failure and current mileages were 146,000. mah | |||
| 01/16/2013 | 146000 | ||
| Tl-the contact owns a 2000 ford windstar. the contact stated that he received a recall in regards to nhtsa campaign id number 11v030000 (structure) and had the necessary repairs done. approximately 1 year later and driving 60 mph on the highway he noticed that the vehicle was a bit shaky. the contact merged off the highway and the rear axle fractured and the wheel separated from the vehicle. the vehicle was later towed to an independent mechanic. after diagnosis they advised him that the axle needed to be replaced due to the reinforcement plate failing. the vehicle was not repaired. the manufacturer was contacted and they offered no assistance. the failure and current mileages 146,000. tb | |||
| 02/02/2013 | 96656 | 1 | |
| The first time my wife was driving our 2000 ford windstar van lx. she was crossing over a bridge and the rear axle broke in have.the van was towed to our mechanic he put another rear axle on, to the tune of 1,750 dollars. the year that was 2007. fast forward to feb.2, 2013 i'm backing out of our driveway and guess what happens, you guessed it the rear axle breaks again. *tr | |||
| 02/02/2013 | 96656 | ||
| The first time my wife was driving our 2000 ford windstar van lx. she was crossing over a bridge and the rear axle broke in have.the van was towed to our mechanic he put another rear axle on, to the tune of 1,750 dollars. the year that was 2007. fast froward to feb.2, 2013 i'm backing out of our driveway and guess what happens, you guessed it the rear axle breaks again. | |||
| 09/14/2012 | 125067 | ||
| I bought the 2000 ford windstar on 09/12/2012. it had 125,000 miles. after i bought it i immediately took it to the mechanic shop to have them check it over. they found that the outer and inner tie rod ends needed to be replaced. also, the mechanics found that the transmission mounts needed to be replaced. also, the front struts and the rear shocks needed to be replaced. also, the front engine mount needed to be replaced. i had all that work completed for around $1,500. then a few months later, the vehicle broke down in my front yard. i turned the vehicle off and looked under the hood and the serpantine belt was snapped in half and the vehicle was smoking a little bit. a had the vehicle towed to the mechanics for $50. the mechanics diagnosed the powertrain. the mechanics found that the a/c compressor clutch needed to be replaced and it also had to have a evac and recharge the a/c system. this costed me $705.98. a few months later, which is now, on 12/21/2012, the vehicle is starting to make a loud clicking noise from the engine, or atleast i think it is the engine. while i was driving, the vehicle slowed down like there was a power surge or something, like it was going to brake down, so i immediately put the hazard lights on and drove 15-20 miles below the speed limit, all the way until i could make it safely back home. i don't know what is wrong with it this time. i have already invested almost $2,000 into this vehicle and i have only owned it for about 3 months! | |||
| 08/12/2012 | 107000 | 1 | |
| On 8/12/12 as i was driving to new york i notice that every time there is a weight transfer i heard a clunking sound on the right front, after returning to new jersey i took the vehicle to sears auto to have it check out and was told and shown the defect was with the frame work which a recall was done for in 2011. the repair that the did in 2011 to the frame was in my opinion a death trap and i would suggest that you send a inspector to inspect the repair that ford said they did to these frame work, the strap that they put on the frame in my opinion is like putting a band aid on a third degree burn. i took the vehicle back to ford dealer in hackensack nj and they are giving me a hard time, my vehicle has been there from friday and today is saturday @ 1430 they still haven't look at it, maybe because of the color of my skin the really don't care, but i don't think safety should come down to the color of a person skin. thanks for your help. *tr | |||
| 08/12/2012 | 107000 | ||
| On 8/12/12 as i was driving to new york i notice that every time there is a weight transfer i heard a clunking sound on the right front, after returning to new jersey i took the vehicle to sears auto to have it check out and was told and shown the defect was with the frame work which a recall was done for in 2011. the repair that the did in 2011 to the frame was in my opinion a death trap and i would suggest that you send a inspector to inspect the repair that ford said they did to these frame work, the strap that they put on the frame in my opinion is like putting a band aid on a third degree burn. i took the vehicle back to ford dealer in hackensack nj and they are giving me a hard time, my vehicle has been there from friday and today is saturday @ 1430 they still haven't look at it, maybe because of the color of my skin the really don't care, but i don't think safety should come down to the color of a person skin. thanks for your help. | |||
| 07/14/2010 | 118000 | 1 | |
| Abs light comes on intermittently, not sure if they work after this. i have had it to the repair shop repeatedly to have the brakes and sensors inspected. this vehicle also leaks from the speed control module, instrument cluster dies, air conditioning fails due to control module shorts, fuses blow, suspension and rot issues. *tr | |||
| 07/14/2010 | 118000 | ||
| Abs light comes on intermittently, not sure if they work after this. i have had it to the repair shop repeatedly to have the brakes and sensors inspected. this vehicle also leaks from the speed control module, instrument cluster dies, air conditioning fails due to control module shorts, fuses blow, suspension and rot issues. | |||
| 07/10/2008 | 45000 | 1 | |
| Abs light is on intermittent..../ /other warning lights and sensors also go on and off alot ! / /also a/c and suspension have similar issues to previous recalls..../ /mileage now july 2012 - is approx 73,400/ *tr | |||
| 07/18/2012 | 177000 | ||
| Tl- the contact owns a 2000 ford windstar. the vehicle was included and repaired under nhtsa campaign id number: 12v195000 (suspension:rear:axle:non-powered axle assembly). later, a mechanic noticed that the rear axle was fractured and detached from the vehicle. the mechanic stated that the bracket that was installed during the recall repair had corroded. the vehicle was towed to the dealer for diagnostics. the manufacturer was made aware of the failure and was making a decision on of assistance would be provided for the repair. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 177,000. kmj | |||
| 07/18/2012 | 177000 | ||
| Tl- the contact owns a 2000 ford windstar. the vehicle was included and repaired in the recall under nhtsa campaign id number: 12v195000 (suspension:rear:axle:non-powered axle assembly). while parked at a a tire shop the mechanic noticed the rear axle had fractured and detached from the vehicle. the mechanic stated the bracket that was installed during the recall repair had corroded. the vehicle was towed to the dealer for diagnostic. the manufacturer was made aware of the failure and was making a decision on the repair and assistance that would be provided. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 177,000. da | |||
| 07/06/2012 | 189000 | 1 | |
| I have a 2000 ford windstar. i was backing out of a parking space and the rear axle broke. if i had been on the interstate this could have resulted in a very bad accident. i went to the ford web site and they claim there is no recall on this model. i find that hard to believe.. thanks *tr | |||
| 07/06/2012 | 189000 | ||
| I have a 2000 ford windstar. i was backing out of a parking space and the rear axle broke. if i had been on the interstate this could have resulted in a very bad accident. i went to the ford web site and they claim there is no recall on this model. i find that hard to believe.. thanks | |||
| 06/25/2012 | |||
| Hit brakes and heard popinsg a cracking took to shop and they said the front subframe was cracked and need to be fixed | |||
| 06/06/2012 | 120000 | ||
| Tl* the contact owns a 2000 ford windstar. the contact stated that the vehicle was included in the recall associated with nhtsa campaign id number: 12v195000 (suspension:rear:axle:non-powered axle assembly) and was taken to an authorized dealer. the contact was informed that the rear coil springs also needed to be replaced due to corrosion. the rear coil springs were not included in the recall and the contact was informed that they would not be included in the recall repairs. the manufacturer was notified and offered no assistance. the failure mileage was 120,000. | |||
| 06/06/2012 | 120000 | ||
| Tl-the contact owns a 2000 ford windstar. the contact stated that the vehicle was included in the recall associated with nhtsa campaign id number: 12v195000 (suspension:rear:axle:non-powered axle assembly) and was taken to an authorized dealer. the contact was informed that the rear coil springs also needed to be replaced due to corrosion. the rear coil springs were not included in the recall and the contact was informed that they would not be included in the recall repairs. the manufacturer was notified and offered no assistance. the failure mileage was 120,000. kmj | |||
| 06/06/2012 | 120000 | ||
| Tl-the contact owns a 2000 ford windstar. the contact stated that the vehicle was included in the recall associated with nhtsa campaign id number 12v195000 (suspension:rear:axle:non-powered axle assembly). the vehicle was taken to an authorized dealer and the contact was informed that the rear coil springs also needed to be replaced due to corrosion. the rear coil springs were not included in the recall and the contact was informed that they would not be included in the recall repairs. the manufacturer was notified and offered no assistance. the failure mileage was 120,000. sm. | |||
| 05/18/2012 | 160000 | ||
| Tl- the contact owns a 2000 ford windstar. the contact stated that he took the vehicle in for repairs under nhtsa campaign id number: 10v385000 (power train:axle assembly). after the repairs, the contact discovered that the rear axle was still fractured. the vehicle was not taken back to the dealer and the manufacturer was not contacted. the failure and the current mileage was 160,000. kmj | |||
| 05/18/2012 | 160000 | ||
| Tl- the contact owns a 2000 ford windstar. the contact stated that he took his vehicle in to repair under recall (nhtsa campaign id number: 10v385000) and he notice that it was repaired correct. he stated that he noitce that the rear axle was still cracked. the vehicle was not taken to the dealer. the manufacture was not contacted. the failure mileages and the current mileages was 160,000.jp | |||
| 03/09/2012 | 170000 | ||
| Tl* the contact owns a 2000 ford windstar. while traveling 45 mph, the contact noticed a cracking sound coming from the rear of the vehicle. after examining the vehicle, the contact noticed a 20 inch long fracture on the rear axle. the vehicle was not diagnosed and no repairs were made to the vehicle. the current and the failure mileages were 170,000. | |||
| 03/10/2012 | |||
| After hearing a loud cracking noise from rear area of the 2000 ford windstar, husband investigated and found a large crack in the rear axle. i called ford customer relations today who after looking at my vin told me that while everything is the same (ie: the location of the crack, year and model of the vehicle) as in recall #10s13, there was nothing they could do because the van wasn't made at the facility that the recalled parts were made. how is it not covered and it's exactly the same? very rude customer relation guy, i might add. very unhappy ford owner. | |||
| 03/09/2012 | 170000 | ||
| Tl- the contact owns a 2000 ford windstar. while traveling 45 mph, the contact noticed a cracking sound coming from the rear of the vehicle. after examining the vehicle, the contact noticed a 20 inch long fracture on the rear axle. the vehicle was not diagnosed and no repairs were made to the vehicle. the current and the failure mileages were 170,000. kmj | |||
| 03/10/2012 | |||
| After hearing a loud cracking noise from rear area of the 2000 ford windstar, husband investigated and found a large crack in the rear axle. i called ford customer relations today who after looking at my vin told me that while everything is the same (ie: the location of the crack, year and model of the vehicle) as in recall #10s13, there was nothing they could do because the van wasn't made at the facility that the recalled parts were made. how is it not covered and it's exactly the same? very rude customer relation guy, i might add. very unhappy ford owner. | |||
| 03/09/2012 | 170000 | ||
| Tl- the contact owns a 2000 ford windstar. while traveling 45 mph, the contact noticed a cracking sound coming from the rear of the vehicle. after examining the vehicle, the contact noticed a 20 inch long fracture on the rear axle. the vehicle was not diagnosed and no repairs were made to the vehicle. the current and the failure mileages were 170,000. kmj | |||
| 03/10/2012 | |||
| After hearing a loud cracking noise from rear area of the 2000 ford windstar, husband investigated and found a large crack in the rear axle. i called ford customer relations today who after looking at my vin told me that while everything is the same (ie: the location of the crack, year and model of the vehicle) as in recall #10s13, there was nothing they could do because the van wasn't made at the facility that the recalled parts were made. how is it not covered and it's exactly the same? very rude customer relation guy, i might add. very unhappy ford owner. | |||
| 03/09/2012 | 170000 | ||
| Tl- the contact owns a 2000 ford windstar. while traveling 45 mph, the contact noticed a cracking sound coming from the rear of the vehicle. after examining the vehicle, the contact noticed a 20 inch long fracture on the rear axle. the vehicle was not diagnosed and no repairs were made to the vehicle. the current and the failure mileages were 170,000. kmj | |||
| 03/10/2012 | |||
| After hearing a loud cracking noise from rear area of the 2000 ford windstar, husband investigated and found a large crack in the rear axle. i called ford customer relations today who after looking at my vin told me that while everything is the same (ie: the location of the crack, year and model of the vehicle) as in recall #10s13, there was nothing they could do because the van wasn't made at the facility that the recalled parts were made. how is it not covered and it's exactly the same? very rude customer relation guy, i might add. very unhappy ford owner. | |||
| 03/09/2012 | 170000 | ||
| Tl- the contact owns a 2000 ford windstar. while traveling 45 mph the contact noticed a cracking sound coming from the rear of the vehicle, after examining the vehicle the contact noticed a 20 inch long on the rear axle. the vehicle has not been diagnosed and no repairs have been made to the vehicle. the current and failure mileages are 170000. bml | |||
| 03/10/2012 | |||
| After hearing a loud cracking noise from rear area of the 2000 ford windstar, husband investigated and found a large crack in the rear axle. i called ford customer relations today who after looking at my vin told me that while everything is the same (ie: the location of the crack, year and model of the vehicle) as in recall #10s13, there was nothing they could do because the van wasn't made at the facility that the recalled parts were made. how is it not covered and it's exactly the same? very rude customer relation guy, i might add. very unhappy ford owner. | |||
| 09/13/2011 | 162000 | ||
| 2000 ford windstar: cracked rear axle and corrosion and related failures of the front sub-frame. we are writing to report a rear cracked axle and failed, damaged and corroded front sub-frame assembly of our 2000 ford van. ford recalled: certain 1998-2003 model year windstar vehicles operated in corrosion states for cracked or broken rear axles (safety recall 10513- supplement #10); and for failed and corroded subframe front lower control arm rear attaching flanges and rear body mount attachments. our ford van has both these failures and is unsafe to drive. the vehicle failed the state safety inspection due to its cracked axle. the inspector advised us the van was unsafe to drive. the koons ford service department has inspected the van and concluded that the rear axle and front sub-frame have failed because of corrosion and both need to be replaced. the vehicle was operated regularly in maryland and the district of columbia, as well as driven in the winter in snow and ice conditions in high corrosion states. we were told by koons that an extension of the recall was denied by ford because while the vehicle was operated in high corrosion states, it was not registered in a high corrosion state. northern virginia weather is similar to official adjacent high corrosion states. the national weather service groups northern virginia with areas of maryland and dc with regard to snow fall. sodium chloride (salt) is virginia's primary snow removal and ice control chemical. the registration requirement is erroneous. consideration should be given to whether a vehicle was operated in high corrosion areas, where salt is used . ford's letter of 1/ 26/2011 to nhtsa, states that we are taking the action to confirm our commitment to safety and to address any potential vehicle owner concerns.we request that the recalls be extended to our vehicle. | |||
| 10/10/2011 | |||
| I am very concern about my 2000 ford windstar lx. i had two problems with my van in which a bracket came a loose on my van. i lost complete control of my van and had to pull over and call for help. thank god i was on the city roads and not the highway. the last time i had an incident, i was told that the rear axle is cracking and my subframe needs to be inspected. i was told that this could be extremely hazardous. i was told that i needed the rear axle replaced. i see that there has been recalls in the northern states but i reside in charlotte, nc. i feel that this needs to be extended out to the southern states. please consider in allowing us to have our axles inspected for the safety of our families; if the vehicle needs repairs to allow ford to repair this problem at no cost to us. | |||
| 09/26/2011 | 140000 | ||
| Tl* the contact owns a 2000 ford windstar. the contact stated that the vehicle was taken to an authorized dealer to have the rear axle repaired under the recall associated with nhtsa campaign id number 10v385000 (suspension:rear:axle:non-powered axle assembly). upon receiving the vehicle from the dealer, the contact stated that the vehicle would shake violently while driving 30 mph and above. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 140,000. | |||
| 09/26/2011 | 140000 | ||
| Tl- the contact owns a 2000 ford windstar. the contact stated that the vehicle was taken to an authorized dealer to have the rear axle repaired under the recall associated with nhtsa campaign id number 10v385000 (suspension:rear:axle:non-powered axle assembly). upon receiving the vehicle from the dealer, the contact stated that the vehicle would shake violently while driving 30 mph and above. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 140,000. kmj | |||
| 09/15/2011 | 107000 | ||
| Tl* the contact owns a 2000 ford windstar. the contact stated that the frame of the vehicle was rusted. the contact received notification of nhtsa campaign id number: 10v385000 (suspension: rear: axle: non-powered axle assembly) and stated that the repair would not be sufficient enough to repair his vehicle. the dealer offered a 12 month or 12,000 mileage warranty however, the contact was not satisfied that the remedy would keep her safe while driving. the manufacturer was not made aware of the failure. the contact was awaiting repairs. the current and failure mileages were 107,000. the vin was unavailable. | |||
| 09/15/2011 | 107000 | ||
| Tl- the contact owns a 2000 ford windstar. the contact stated that the frame of the vehicle was rusted. the contact received notification of nhtsa campaign id number: 10v385000 (suspension: rear: axle: non-powered axle assembly) and stated that the repair would not be sufficient enough to repair his vehicle. the dealer offered a 12 month or 12,000 mileage warranty however, the contact was not satisfied that the remedy would keep her safe while driving. the manufacturer was not made aware of the failure. the contact was awaiting repairs. the current and failure mileages were 107,000. the vin was unavailable. kmj | |||
| 09/15/2011 | 107000 | ||
| Tl-the contact owns a 2000 ford windstar. the contact stated that the remedy for recall number: 10v385000 ( suspension:rear:axle:non-powered axle assembly) would not be sufficient enough, since the entire frame had rusted. the dealer offered a 12 month or 12,000 mileage warranty; however, the contact was not satisfied that the remedy would keep her safe while driving. the manufacturer was aware of the failure. the current and failure mileages were 107,000. the vehicle was awaiting repairs. the vin was unavailable. bw | |||
| 09/04/2011 | 117226 | ||
| After employing the standard issued ford windstar scissors jack and raising the lr subframe at the designated jack point to change a flat tire, the subframe started to snap and buckle. the van then started to lower in height without operating the jack. the van lowered in height approximately 1-2 in. after removing the jack, the assigned jack point was bent. had i been traveling, i would not have been able to effectively and safely employ(and still can not safely employ) the issued jack and repair the flat without possible harm or injury. | |||
| 06/01/2011 | 63553 | ||
| Tl-the contact owns a 2000 ford windstar. the contact stated the vehicle had the recall repairs done on his vehicle. the recall nhtsa campaign id number: 10v385000; component: suspension: rear: axle: non-powered axle assembly. after the repairs a front end alignment was also done this causes the vehicle to vibrate and shimmer and the tires are worn on the inside. the contact stated this was due to the new rear axle and front brackets installed. the vehicle was taken back to the dealer who inspected the vehicle and stated there was no problem with the front end. the manufacturer was contacted who offered no assistance. the failure mileage was 63,553....mw | |||
| 05/04/2009 | 67000 | ||
| We have had eleven recalls on our ford windstar van to date. our current recall on the rear axle has left us with no worthy vehicle. the bottom of the van is so rusted out there are holes in it and we wash it and keep it in the garage during the winter months. we have had to replace the bushings on the front of the van two times and are now scheduled for a 3rd replacing. the suspension on the van has never been right and it feels unsafe. the ford company is not working with us to fix the axle or other issues. | |||
| 12/10/2010 | 115432 | ||
| Tl-the contact owns a 2000 ford windstar. upon starting the vehicle she heard a clicking noise coming from the center of the dashboard. after a few minutes the clicking noise stopped. prior to this failure she would usually hear the same clicking noise whenever she operated the temperature gauge on the air conditioning unit. the vehicle was taken to an independent mechanic where she believes she was told the motor for the air conditioning unit needed to be replaced. the vehicle was not repaired. she also stated while driving at any speed the vehicle would bounce and she could feel vibrations. the vehicle was not taken to have the failure diagnosed and was not repaired. the vehicle would also stall intermittently after starting. the vehicle was taken to an independent mechanic where the idle air control was repaired. the failure and current mileages were 115,432. sm. | |||
| 10/25/2009 | 110000 | ||
| Tl-the contact owns a 2000 ford windstar. the vehicle continued to drive at the speed it was cruising at when the cruise control was turned off. in order to stop the vehicle from cruising he had to step on the brake pedal. the failure recurred whenever the cruise control was engaged and then turned off. the vehicle was not taken to have the failure diagnosed and was not repaired. the front and rear coil springs have also been broken in the past. the vehicle was taken to an independent mechanic where it was repaired. he also mentioned the locks on the rear sliding doors intermittently do not function. the failure mileage was 110,000 and the current mileage was 130,000. sm. | |||
| 08/22/2010 | 89000 | ||
| Tl-the contact owns a 2000 ford windstar. after leaving the stop light at 5mph the rear axle broke. the vehicle was towed home and then to the dealer. they informed her they will replace the axle but it will be a cost to her. there was no recall for this failure. the ford manufacturer was not called. the vin was unavailable. the failure mileage was 89,000....mw | |||
| 06/26/2010 | 122700 | ||
| The rear axle on my 2000 ford windstar broke apart while traveling on i-96 at about 60 mph, i was able to come to a safe stop on the median. this could have endangered me as well as others. i have done some research on line and found this to be a problem with this car. this is a serious defect that needs to be addressed by the nhtsa and the ford motor company. | |||
| 05/23/2010 | 166100 | 1 | |
| I own a 2000 ford windstar se. i noticed my car shuddering a bit on the expressway late last week (5/20/10.) i slowed a bit and the movement stopped. i pulled off the expressway and continued driving on city streets. i tried increasing my speed but could not recreate the 'shuddering.' over the weekend, i felt the movement once more so i stayed at low speeds on city streets and planned on taking the car in on monday to have it checked. the movement had not returned. on sunday, may 23 i had to drive about 7 miles to work. about 1 mile short of my destination the shuddering returned, but much worse and at low speed. i slowly drove the car into a parking lot and saw my left rear tire was tilted. thinking the tire was loose (i had new rear shocks put on about 1 month ago and thought maybe they had not tightened the nuts enough) i jacked the car up a bit and popped the hubcap. the lug nuts were all tight but the raised car gave me a clear view of my rear axle, completely split in half. the axle was still holding up the car only because the two halves were still pressed together. the axle was completely broken through (not just cracked) basically right at the mid point. i have had the car taken to a repair shop on a flat bed truck, but work has not started on it yet. tonight i checked on line and found that this problem is being investigated by your agency. here's another case for you to add to the list. i feel extremely lucky to be writing this to you without having been in the accident that this defect so easily could have caused. interestingly, i have had work done on the car a couple of times in the past month and no one noticed/reported any axle damage. the car was riding fine up to this past week. *tr | |||
| 02/24/2010 | 164241 | 1 | |
| I own a 2000 ford windstar that has been having issues with swaying and control. thinking it was just bad shocks i've replaced those and anything else i thought that might be causing the problem, to no avail. recently while driving home on a state highway i took a corner and the vehicle felt like it was sliding on ice. i thought it was road conditions so i slowed down and we made it safely home. the next day my brother in law was following my wife and he said the back axle looked to be bent. not believing this could happen i looked under the vehicle and about a foot and a 1/2 from the drivers side rear wheel i found a tear that was a 1/4 inch wide that extended from the beginning of the axle to up and over it. i realize that due to the age and mileage of the vehicle, over 100k i believe, that this is not under warranty. i wouldn't expect it to be but this puts the vehicle at risk for catastrophic failure that can be potentially fatal to others. at present im looking to find a new axle for our vehicle and, surprise, not having much luck. i wonder why? *tr | |||
| 11/26/2009 | 140000 | 1 | |
| My 2000 ford windstar with approx 140000 miles had its rear axle snap in two. as i review other complaints this does not seem to be an isolated case. *tr | |||
| 09/10/2009 | 105000 | 1 | |
| Purchased a vehicle off of the white allen lot with additional coverage with wynn's plus extended warranty on may 31, 2009. in august 2009, the van is very loose and unsteady while driving. took to grismer on september 5, 2009 to find that the front tie rods needed to be replaced. still unsteady especially in the rear. on september 10, 2009 the rear axle beam broke in two! the warranty company will not cover, and i come to find out through researching that across the u.s. thousands of persons have had this axle break on them nearly missing death on highways and byways. ford is aware of the defective axle beam yet has made no attempt to my knowledge to recall. lives are hanging in the balance and it seems they are more concerned about losing money. i can understand the concern especially with the economy the way it is. however, the consumer should not have to pay with their lives and the lives of their children because ford decided that money was more important than human life. not to mention had they been more concerned about quality vs. quantity, perhaps this would not be a complaint that thousands of people have to make. the money spent repairing the defect that is not covered ($1,000) still doesn't give you peace of mind that you and your family are safe because they have made no effort to replace the part with one that is not defective. you just replace it with another defective part! when did human life become so insignificant that a car company who knows that there is a safety issue, can ignore it putting lives at risk and make money off of the rolling dead! if you are like me, you need to get to work, pick up, drop off kids, go out of town. as long as there is no recall effort for this part, americans take the risk of never coming home to their families or their families not making it home from a little league football games, soccer, ballet etc. it is tragic and someone needs to do something before lives are lost. no action has been take. *tr | |||
| 06/15/2009 | 146000 | ||
| Tl- the contact owns a 2000 ford windstar. he states that while backing out he noticed that the the rear axle snapped. a week before the vehicle deveolped a under steer . the dealer was contacted and they did not want to help the consumer with this problem. he states that this is a very big safety issue. he noticed that there many other vehicle with this problem online. the vehicle is at the residence and is not drivable.the has not decided yet ti repair the vehicle. the failure and current mileage was 146000. | |||
| 04/28/2009 | 102000 | 1 | |
| I had been concerned about a bad shimmy at 50 mph on my 2000 ford windstar, and i had spoken to my dealer about it when i had the oil changed. less than a week later, as i pulled from my driveway, the rear axle broke completely in two. we have tried to get ford to address this problem, as there must be millions of these vans still on the road, and most of them carry children. we have not had any response so we are filing this complaint. we have heard of other failures and as you know they could be deadly. we paid to have the axle replaced. *tr | |||
| 03/15/2009 | 85000 | 1 | |
| Driving my 2000 ford windstar (85,000 miles on it) on the freeway at 65 miles per hour on sunday 3/15/09. the back end of the car gave way and started fish tailing. turns out the rear axle broke in half on its own. i have the car at bill brown auto clinic in canton, michigan. they have ordered a new axle. they originally were going to get a used one from a salvage yard but indicated this is a recurring problem with ford windstars and so they ordered a new axle. everyone i talk to says rear axles should not give way the way this windstar did. the indication is it had a long term crack and rusted through until it gave way. the car did fish tail wildly but did not flip over before i was able to stop it. *tr | |||
| 07/08/2008 | 68400 | 1 | |
| The car seemed at first to be hydroplaning due to the rain, but then it got much worse. when i removed the rear passenger wheel, i saw the rear axle beam had snapped at the weld point. the car was very difficult to drive and the repair shop indicated that we should have had it towed in because sometimes the wheels will shear away from the suspension when the beam is broken. this car has only been in one minor accident, with minimal body damage and no damage at all to the body structure, so this was without question a manufacture defect in the part. *tr | |||
| 06/30/2008 | 138777 | 1 | |
| Car didn't seem right felt like back end swaying. made noise. brought to repair shop, need new rear axle assembly, or also called rear i beam assembly, it has a major crack. this is a major safety issue the car is unsafe to drive and this part is on backorder. *tr | |||
| 01/25/2008 | 126000 | 2 | |
| I noticed that the rear end of the car was bouncing as i went around a corner. i immediately brought the car home and noticed that both rear tires were bowing out at the bottom. i put the car up on a jack to investigate and saw where the rear axle had severed half way through in two different spots. rust was visible at one location. the worse of the two sever points was on what appears to be on a vertical seam in the metal. i was very fortunate that it happened to me as i was running to the store just prior to my wife taking our three daughters to ballet - for which she would have been driving on a major interstate. i have now seen at least 4 other comments of the same issue on the internet. this is definitely a manufacturer defect and needs to be recalled before there is a fatality. *tr | |||
| 10/19/2006 | 128000 | 1 | 08/07/2001 |
| Dt*: the contact stated while driving 40 mph on normal road conditions, and avoiding to hit a deer, the sub frame of the engine manifold fell out. the vehicle had to be towed to an independent body shop, who determined that the sub frame rusted completely and needed to be replaced. the dealer was contacted, who determined that the vin # did not fit under any recall. the vehicle was currently at the body shop waiting for repairs. the ball joints and brakes were replaced as well. updated 12/01/06. *jb | |||
| 01/01/1901 | 1 | ||
| 2000 ford windstar tire suddenly deflated when one of the coil springs broke. the consumer notified the manufacturer but they informed him that there was no recall on the vehicle for the coil springs. *mr *nm | |||
| 05/15/2003 | 70000 | ||
| I complained of a rattling noise sounding like chains under the hood of the van , starting from 7,700 miles to the present. each time taking it in and being told that they could not find a problem, to them fixing something and the noise still being there. i stated to them on several occasions that the van was not riding right. i complained of a loud grinding noise when i turned the wheel. again, they said nothing was wrong. the brakes where always rubbing and they replaced the pads. i was told semi-metallic pads make noises. they replaced the computer, because i complained that upon accleration the van would make a pinging noise. i was told it was combustion with the gas. i followed there recommendations about what gas to use, and other things to do. it still continued and they stated that they could do nothing else about it. i owned a '98 winstar and never had these problems and it did not drive the way my 2000 did. right now the van is sitting in my garage, with a broken transmission and i cannot get help from ford.i lease the van and i refuse to pay for repairs on a van, that ford should be resposible for. my lease is almost over and they should back their product up. i put alot of extra money in this van to keep it well maintained. i feel ford should help me. | |||
| 08/10/2002 | 1 | 04/04/2000 | |
| Transmission will downshift very roughly, driver gets thrown forward. dealer cannot find cause.*ak the transmission was down shifting with a terrible jolt at low speed. the vehicle was difficult to start when cold and damp, also when the ignition was switched off and then back to start the engine fires and runs. the vehicle stalling was determined to be fuel pump failure. the gas mileage dropped from 23 mpg to 16 mpg and the vehicle burns more oil. the lights flicker when driving at night and a/c is on, also the vehicle shakes while idling with the a/c on. the driver?s seat cut and slashed the consumer?s clothing. there was a weak green light from the battery. vehicle vibrates at high speed. the driver?s door was difficult to shut. *yh | |||
| 07/19/2002 | 1 | ||
| While traveling on the highway the steering wheel will start to vibrate. and the vehicle starts to decelerate.*jb | |||
| 10/21/2000 | 4 | 10/21/2000 | |
| On the day consumer bought vehicle and drove it home there was some noise coming from steering column. contacted dealer, and the dealer said that they did not find anything wrong.*ak consumer states bells go off randomly for no reason, at any given time and when it rains both sliding doors leak inside, passenger side door is loose and shakes and rattles, will open by itself. *jb | |||
| 05/30/2000 | 2 | ||
| Suspension wallows on this thing. 1998 windstar i traded in had 82,000 miles and rode more controlled than this and still had all original components. you have to hold on to the armrests to keep in control in your seat. wife and kids get seasick riding in it. dealer states it is normal and all of them are that way.*ak | |||
| While traveling 45 mph over bumps vehicle sways from side to side. please provide futher information. *ak | |||
| When making a left turn steering wheel and column vibrated. dealer has inspected and attempted to repair the vehicle. *ak | |||
| SUSPENSION - FRONT | |||
| 08/13/2011 | 136000 | ||
| Tl-the contact owns a 2000 ford windstar. the contact stated that while driving 50 mph, the front axle fractured. the contact merged onto the shoulder of the highway and the vehicle was towed to a local mechanic. the vehicle was not repaired. both the dealer and the manufacturer denied assistance with repairs. the failure and current mileages were 136,000. sm. | |||
| 08/13/2011 | 136000 | ||
| Tl- the contact owns a 2000 ford windstar. while driving 50 mph, the contact stated that the front axles snapped. the contact merged onto the shoulder of the highway and the vehicle was towed to a local mechanic. the failure was not repaired. the dealer and manufacturer denied any assistance with repair to the vehicle. the failure and current mileage was 136,000. nw | |||
| 05/24/2011 | 125000 | ||
| Tl* the contact owns a 2000 ford windstar. the contact stated that the right suspension failed while she was reversing from a residential driveway. the front passenger side coil spring suddenly broke and punctured the tire, causing a blowout. there were no prior issues with the component before the failure. the vehicle was not repaired. the contact called the manufacturer and informed them of the failure. the current and failure mileages were approximately 125,000. | |||
| 05/24/2011 | 125000 | ||
| Tl-the contact owns a 2000 ford windstar. the contact stated that the right suspension failed while she was reversing from the driveway. the front right coil spring suddenly broke and caused a blowout. there were no prior issues with the component before the failure. the vehicle had not been repaired. the contact called the manufacturer and informed them of the failure. the current and failure mileages were approximately 125,000-bk | |||
| 12/05/2010 | 91000 | ||
| On 4 or 5 occasions over several days in early december, we lost control of the van's steering while making a turn. the van would just continue to careen in whatever direction it was heading. i scheduled service with my ford dealer, but when it was taken in, they said my rear axle was cracked and they couldn't test the steering until such time as the axle could be replaced. i noticed there was an investigation into front end problems on windstars as well, and thought i should report my problem. | |||
| 12/30/2010 | 116000 | ||
| Tl-the contact owns a 2000 ford windstar. the contact stated he took his vehicle in for recall 10v385000, suspension:rear:axle:non-powered axle assembly and the mechanic advised him that the corrosion of the front sub frame was worst than the recall. he stated he heard a popping noise before and asked the mechanic to check for the cause. the vehicle was not repaired. the failure and current mileage was 116,000. vwb | |||
| 12/05/2010 | 91000 | ||
| On 4 or 5 occasions over several days in early december, we lost control of the van's steering while making a turn. the van would just continue to careen in whatever direction it was heading. i scheduled service with my ford dealer, but when it was taken in, they said my rear axle was cracked and they couldn't test the steering until such time as the axle could be replaced. i noticed there was an investigation into front end problems on windstars as well, and thought i should report my problem. | |||
| 12/30/2010 | 116000 | ||
| Tl-the contact owns a 2000 ford windstar. the contact stated he took his vehicle in for recall 10v385000, suspension:rear:axle:non-powered axle assembly and the mechanic advised him that the corrosion of the front sub frame was worst than the recall. he stated he heard a popping noise before and asked the mechanic to check for the cause. the vehicle was not repaired. the failure and current mileage was 116,000. vwb | |||
| 10/15/2010 | 159000 | ||
| I was driving 55mph on dixie highway in groveland twp., mi. my mounting bracket that is a factory weld to the engine cradle broke away from the engine cradle and pulled my drive shaft out of the transmission. this is on a 2000 ford windstar. the weld broke due to corrosion from salt eating away the weld itself. my vehicle is undrivable, luckily no one was hurt. i had myself and my 3 children under the age of 7 in the vehicle at the time of the incident. ford motor company is telling me that there is not a recall on my vehicle and that they will not pay to tow it to the dealership or to fix it. i am appalled by this. this is clearly a design defect and not my responsibility to fix. the detroit free press had an article on this very problem on december 23, 2010. it stated there have already been over 300 claims of my nature. the article stated this organization was investigating this matter. i ask for any help you can give me in getting ford to fix my vehicle. | |||
| 12/05/2010 | 91000 | ||
| On 4 or 5 occasions over several days in early december, we lost control of the van's steering while making a turn. the van would just continue to careen in whatever direction it was heading. i scheduled service with my ford dealer, but when it was taken in, they said my rear axle was cracked and they couldn't test the steering until such time as the axle could be replaced. i noticed there was an investigation into front end problems on windstars as well, and thought i should report my problem. | |||
| 12/30/2010 | 116000 | ||
| Tl-the contact owns a 2000 ford windstar. the contact stated he took his vehicle in for recall 10v385000, suspension:rear:axle:non-powered axle assembly and the mechanic advised him that the corrosion of the front sub frame was worst than the recall. he stated he heard a popping noise before and asked the mechanic to check for the cause. the vehicle was not repaired. the failure and current mileage was 116,000. vwb | |||
| 10/15/2010 | 159000 | ||
| I was driving 55mph on dixie highway in groveland twp., mi. my mounting bracket that is a factory weld to the engine cradle broke away from the engine cradle and pulled my drive shaft out of the transmission. this is on a 2000 ford windstar. the weld broke due to corrosion from salt eating away the weld itself. my vehicle is undrivable, luckily no one was hurt. i had myself and my 3 children under the age of 7 in the vehicle at the time of the incident. ford motor company is telling me that there is not a recall on my vehicle and that they will not pay to tow it to the dealership or to fix it. i am appalled by this. this is clearly a design defect and not my responsibility to fix. the detroit free press had an article on this very problem on december 23, 2010. it stated there have already been over 300 claims of my nature. the article stated this organization was investigating this matter. i ask for any help you can give me in getting ford to fix my vehicle. | |||
| 02/01/2000 | |||
| Had to pay to replace subframe on my 2000 ford windstar. could not drive til replaced | |||
| 10/15/2010 | 159000 | ||
| I was driving 55mph on dixie highway in groveland twp., mi. my mounting bracket that is a factory weld to the engine cradle broke away from the engine cradle and pulled my drive shaft out of the transmission. this is on a 2000 ford windstar. the weld broke due to corrosion from salt eating away the weld itself. my vehicle is undrivable, luckily no one was hurt. i had myself and my 3 children under the age of 7 in the vehicle at the time of the incident. ford motor company is telling me that there is not a recall on my vehicle and that they will not pay to tow it to the dealership or to fix it. i am appalled by this. this is clearly a design defect and not my responsibility to fix. the detroit free press had an article on this very problem on december 23, 2010. it stated there have already been over 300 claims of my nature. the article stated this organization was investigating this matter. i ask for any help you can give me in getting ford to fix my vehicle. | |||
| 02/01/2000 | |||
| Had to pay to replace subframe on my 2000 ford windstar. could not drive til replaced | |||
| 12/17/2010 | 130000 | ||
| Tl. the contact owns a 2000 ford windstar. the contact statedw while driving 25 mph the front passenger side control arm broke causing the contact to lose control of the vehicle. the contact towed the vehicle home and called the dealer. the dealer informed the contact there is nothing they can do and referred the contact to a local mechanic. the contact has not taken the vehicle to the referred local mechanic. the contact stated the manufacturer should issue a recall on the front suspension. the failure mileage was 130,000. jo | |||
| 12/13/2010 | 140000 | ||
| Tl- the contact owns a 2000 ford windstar. the contact stated the chassis on the front of the vehicle is rusted. the contact stated the part that is rusted holds the engine is place. the contact found the rust while getting an oil change. the mechanic stated the actually place the rust is coming from is the h frame. the failure mileage and current mileages was 140000.rl | |||
| 11/27/2010 | 72500 | ||
| Tl-the contact owns a 2000 ford windstar. while driving approximately 2 mph making a turn the vehicle front sub frame failed. the sub frame cracked in half. the vehicle was towed to a local repair shop. the local mechanic advised her that the sub frame, front struts and the front axle needs replacing. the vehicle had not been repaired. the manufacture had not been contacted. she was unable to provide a vin. the failure mileage was 72,500. vwb | |||
| 11/19/2010 | 95000 | ||
| Tl- the contact owns a 2000 ford windstar. the contact stated the sub frame on the front passenger side of the vehicle is rusted and almost cracked. this was discovered while the contact was having the tires rotated. the vehicle had not been inspected at the time of the complaint. the failure mileage and current mileages was 95000. rl | |||
| 04/13/2010 | 136000 | ||
| Tl- the contact owns a 2000 ford windstar. the contact stated the rear passenger side engine mount had broken. the front of the vehicle is rusted around the passenger side engine and wheel mounts. the driver side is completely corroded. the failure mileage was 136000 and the current mileage was 144000.rl | |||
| 06/10/2008 | 75224 | ||
| Tl- the contact owns a 2000 ford windstar. the contact was attempting to pull out of the driveway when the front tie rod spring broke. the dealer had to replace the left tire rod, strut, upper strut and upper bearing because of rust. while driving the vehicle home from the repair the contact heard a snap come from the front of the vehicle and then a loud bang. the dealer then replaced the right front lower control arm because of rust. the contact feels this is a defect because salt is not used on the road were the contact lives. the failure mileage 75224 and the current mileage was 84199.rl | |||
| 10/13/2010 | 53000 | ||
| Tl- the contact owns a 2000 ford windstar. while having the vehicle examined at a local mechanic the contact was informed that the front sub frame was beginning to rust through. prior to the examination the contact had the rear axle repaired due to a rust failure. the vehicle has not been recently repaired. the current and failure mileages were 53000. bml | |||
| 06/10/2008 | 75224 | ||
| Tl- the contact owns a 2000 ford windstar. the contact was attempting to pull out of the driveway when the front tie rod spring broke. the dealer had to replace the left tire rod, strut, upper strut and upper bearing because of rust. while driving the vehicle home from the repair the contact heard a snap come from the front of the vehicle and then a loud bang. the dealer then replaced the right front lower control arm because of rust. the contact feels this is a defect because salt is not used on the road were the contact lives. the failure mileage 75224 and the current mileage was 84199.rl | |||
| 10/13/2010 | 53000 | ||
| Tl- the contact owns a 2000 ford windstar. while having the vehicle examined at a local mechanic the contact was informed that the front sub frame was beginning to rust through. prior to the examination the contact had the rear axle repaired due to a rust failure. the vehicle has not been recently repaired. the current and failure mileages were 53000. bml | |||
| 06/10/2008 | 75224 | ||
| Tl- the contact owns a 2000 ford windstar. the contact was attempting to pull out of the driveway when the front tie rod spring broke. the dealer had to replace the left tire rod, strut, upper strut and upper bearing because of rust. while driving the vehicle home from the repair the contact heard a snap come from the front of the vehicle and then a loud bang. the dealer then replaced the right front lower control arm because of rust. the contact feels this is a defect because salt is not used on the road were the contact lives. the failure mileage 75224 and the current mileage was 84199.rl | |||
| 10/13/2010 | 53000 | ||
| Tl- the contact owns a 2000 ford windstar. while having the vehicle examined at a local mechanic the contact was informed that the front sub frame was beginning to rust through. prior to the examination the contact had the rear axle repaired due to a rust failure. the vehicle has not been recently repaired. the current and failure mileages were 53000. bml | |||
| 06/10/2008 | 75224 | ||
| Tl- the contact owns a 2000 ford windstar. the contact was attempting to pull out of the driveway when the front tie rod spring broke. the dealer had to replace the left tire rod, strut, upper strut and upper bearing because of rust. while driving the vehicle home from the repair the contact heard a snap come from the front of the vehicle and then a loud bang. the dealer then replaced the right front lower control arm because of rust. the contact feels this is a defect because salt is not used on the road were the contact lives. the failure mileage 75224 and the current mileage was 84199.rl | |||
| 10/13/2010 | 53000 | ||
| Tl- the contact owns a 2000 ford windstar. while having the vehicle examined at a local mechanic the contact was informed that the front sub frame was beginning to rust through. prior to the examination the contact had the rear axle repaired due to a rust failure. the vehicle has not been recently repaired. the current and failure mileages were 53000. bml | |||
| 10/10/2010 | 185000 | ||
| The subframe, located at the front underside of the 2000 windstar, is supposed to help keep the engine and other integral parts of the windstar in place and stable. it has been compromised on this vehicle with 185,000 miles, and broke during a turn into a park after church on the aforementioned date (10-10-10). fornunately the results were not deadly but could have been if we were driving on the interstate which we frequently do. what happened was a detachment of the drive axle (half shaft) from the transmission, which occurred when the lower control arm mount separated and caused the wheel to pull free from the drive axle. furthermore there were no warnings prior to any of the aforementioned failures. the area of the subframe affected by this corrosion is located on the passenger side where it attaches to the lower control arm. this is the first time it has occurred. this vehicle was towed to tps transmission in toledo oh and is being repaired. the sub frame is being replaced and i will ask that the old part be returned. in the meantime what is going to be done with this obvious growing problem? | |||
| 09/30/2010 | 78000 | ||
| Tl. the contact owns a 2000 ford windstar. the contact stated while driving 60 mph the lower control arm broke and the contact loss control of the vehicle. the contact suffered tl. the contact owns a 2000 ford windstar. the contact stated while driving 60 mph the lower control arm broke causing the contact loss control of the vehicle. the contact suffered back pain while the vehicle losing control. the contact pulled over and had the vehicle towed to a dealer. the dealer stated the sub frame needs to be replaced. the contact has not had the sub frame replaced and stated the manufacturer should issue a recall front the front suspension. the failure mileage was 78,000. jo | |||
| 09/27/2010 | 125000 | ||
| 2000 ford windstar loss of vehicle control (steering) without warning on a properly maintained vehicle. right a: frame detached, welds and metal pulled apart on rear tie point. this caused loss of vehicle control with no warning at 55 mph. pulled me off the road to right, (about 10 feet) when left front tire again hit pavement i was pulled across the on coming lane - regained control and coasted partly off the road on the right. this is a part that should never fail. it is not a normally serviceable part. i could have been killed or have casued injury to someone else, luck was with me or i would not be writing this! it was on a fairly busy state route. | |||
| 09/30/2010 | 78000 | ||
| Tl. the contact owns a 2000 ford windstar. the contact stated while driving 60 mph the lower control arm broke and the contact loss control of the vehicle. the contact suffered tl. the contact owns a 2000 ford windstar. the contact stated while driving 60 mph the lower control arm broke causing the contact loss control of the vehicle. the contact suffered back pain while the vehicle losing control. the contact pulled over and had the vehicle towed to a dealer. the dealer stated the sub frame needs to be replaced. the contact has not had the sub frame replaced and stated the manufacturer should issue a recall front the front suspension. the failure mileage was 78,000. jo | |||
| 09/27/2010 | 125000 | ||
| 2000 ford windstar loss of vehicle control (steering) without warning on a properly maintained vehicle. right a: frame detached, welds and metal pulled apart on rear tie point. this caused loss of vehicle control with no warning at 55 mph. pulled me off the road to right, (about 10 feet) when left front tire again hit pavement i was pulled across the on coming lane - regained control and coasted partly off the road on the right. this is a part that should never fail. it is not a normally serviceable part. i could have been killed or have casued injury to someone else, luck was with me or i would not be writing this! it was on a fairly busy state route. | |||
| 09/09/2010 | 72600 | ||
| The passenger lower control arm on my 2000 ford windstar broke off while my wife was accelerating from a stop light. it was completely rusted and snapped off at the frame. fortunately there was no collision and neither my wife and disabled daughter were injured. i had the sub frame and related components replaced at a cost of $1045.00. i took photos of the rusted out sub frame | |||
| 05/06/2010 | 77441 | ||
| Tl- the contact owns a 2000 ford windstar. the contact stated that the sub-frame on the vehicle cracked and broke. the dealer stated that the frame broke where the air conditioner dripped onto the frame. the leak caused rust leading to the frame breaking. the failure mileage was 77441 and the current mileage was 79500.rl | |||
| 06/18/2010 | 145000 | ||
| Tl-the contact owns a 2000 ford windstar. the contact that while driving at approximately 20 mph, she heard a clunking noise and the vehicle would no longer move forward. after inspecting, she noticed the passenger front tire was pointing outward. the vehicle was towed to a repair shop where the contact was informed that a bracket that held the front axle had corroded. the vehicle was repaired at that time. the contact called the manufacturer who stated that a piece of the frame needed to be replaced at the contact's expense. the current mileage was approximately 150,000. the failure mileage was approximately 145,000-bk | |||
| 04/24/2010 | 170000 | ||
| This is the second time this has happened. two years ago, while sitting in my driveway, the front drivers side coil spring broke. it damaged the tire as well. had to replace the tire and the the whole coil spring assy. today, while parked at a friends house, passenger side coil spring broke. this time didn't puncture the tire, but had to have it towed home. will have to replace another coil spring assy. | |||
| 06/15/2008 | 160000 | ||
| I own a 2000 ford winstar, the rear axle beam twice now for cracking/splitting ,both happend in the same spot,what are the chances of that? bad metal ! i replace it with a 96 rear axle which has supports and a support beam under the axle, wish when i changed it the first time i changed it with this year axle!! next i just noticed the other day that the sub-frame (engine cradle ) is rotted out on the passanger side! when going to the junk yards i have noticed his is a common problem, why wouldn't ford do something about this? after all these are family vans that haul chrildren 99% of the time! these things could cause death very easy! if they fail on a hwy god help them !!! | |||
| 08/15/2009 | 90000 | 1 | |
| 2000 ford windstar engine cradle rusted, came loose of frame, caused steering issue. this could cause serious injury accident or death if happened at high rate of speed. *tr | |||
| 04/29/2009 | 92000 | 1 | |
| My 2000 ford windstar was sitting in my driveway when the front driver side coil spring broke. i found part of the spring on the ground covered in bright orange rust. the spring completely sheared off. i noticed that the 1995-1998 windstar had a recall for this exact same problem (nhtsa campaign id number: 01i007000 ) i am certainly glad i wasn't driving with my 3 children! *tr | |||
| 05/28/2008 | 97356 | 1 | |
| 2000 ford windstar lx van with approx 97,000 miles. my wife was driving at a slow speed in a parking lot and all of a sudden there was a loud bang and she could not steer the vehicle. fortunately, she was able to stop the van. one wheel in the front was straight and the other front wheel was turned at a 45 degree angle. we had the car towed to the ford dealer. the problem was the sub frame rusted out, causing the transaxle to pull away from the transmission and dropping the engine. the repairs included replacing the sub frame assembly,transaxle, seals etc. the dealer told me that this was highly unusual for this to happen.... i contacted ford and they told me they would do nothing to cover any portion of the cost. i believe this is a safety related issue because if my wife was driving on the open road and this happened, she would not be able to steer the vehicle and the end result would be a collision. i have saved all the parts for future investigation. *tr | |||
| 11/10/2008 | 122000 | 1 | |
| Mileage ~122,000. after shocks and struts were replaced 2 months ago, a grinding and popping was heard from the front end when turning and driving over 20 mph. car was brought in to local repair shop and technician stated that the driver's side shock plate was going bad. you could place your hand on top of the shock plate while the wheel was turning and feel it grinding. replaced shock plate on 11/5/08; noises got worse. vehicle was brought in on 11/11/08 and at first the repair shop said the new plate was bad and the other plate was going out. you put your hand on both plates and felt the grinding as the steering wheel was turned. repairman decided to see if a service bulletin was issued by ford on the problem; it was. ford stated that a spacer needed to be placed between the shocks and the shock plate if this noise begins to happen. i am now waiting for the dealership to get the parts in and anticipating paying at least $400.00 for this repair. if ford knows about their design flaw, they should at least pay for the replacement part. this is not the first time i have had to pay for parts and replacement on some ford design flaw; a flaw in which ford had described in a service bulletin but took no responsibility for when it came to having to fix it. *tr | |||
| 10/16/2008 | 81000 | ||
| Tl*the contact owns a 2000 ford windstar. while backing out of the driveway at 5 mph, the bracket that supports the lower passenger side control arm failed. a mechanic stated that the engine cradle needed to be replaced. the manufacturer and dealer were not notified. the vehicle has not been repaired. the current and failure mileages were 81,000. | |||
| 08/17/2008 | 99000 | 1 | |
| I was driving my 2000 ford windstar on a major highway and went over a minor dip when i heard a thump in the front end. i thought i might have hit something and pulled over. there was nothing around and i looked under the van to find nothing obvious. since then we occasionally hear a grinding noise when we hit a bump. i finally noticed that the left front coil spring snapped. *tr | |||
| 10/28/2005 | 67591 | 1 | 12/19/2003 |
| Vehicle vibrates at hihgway speed and can't be resolved by wheel balancing etc. *jb | |||
| 05/30/2005 | 100000 | 1 | 04/02/2000 |
| Front coil spring broke taking out front break lines,front strut and frontaxil damage $1610.00 | |||
| 05/11/2005 | 17000 | 01/01/2000 | |
| Dt:the consumer has had the car aligned twice and tires continue to wear on the inside of the front tires. the 1st alignment was at 18,000 miles, the dealer reported he needed new tires again. *nm the consumer now has 78,000 miles on the vehicle and is on 4th set of tires. the consumer changed brand of tires but problem is still occurring. this is the consumer's 2nd windstar and with the previous car went through the same thing with the tires.*sb *nm | |||
| 03/01/2004 | 1 | 01/14/2004 | |
| Vibration in steering wheel when first bought. took back and dealer replaced tires, didn't fix problem. had tsb #002110 fixed in vehicle. since there has been a vibration in the left front side. dealer has claimed it is a normal driving condition. will not fix vehicle because they don't know what is wrong with it.*ak | |||
| 11/15/2002 | 0 | 09/19/2002 | |
| Pop/loud hitting sound in front end when turning slow and hitting a bump or dip in hi-way. took to ford dealership in nevada, mo. and they said that is it made that way a stop if you hit something that it will not tear up something else...i really don't believe that. also, dust, coming in all over inside the 2000 windstar and you litteraly have to roll down the windows to breathe. the automatic sliding doors for passengers in back opens very slow and sometimes wont open without force. ts | |||
| 06/02/2002 | |||
| While driving at 40-50 mph vehicle will start to pull to right. this happens all the time that consumer is driving. contacted dealer, and the dealer was not willing to do anything.*ak | |||
| 1 | |||
| Recall number 00v164000-fuel line fittings. recall repairs were not preformed, and vehicle was still experiencing the problem.*ak consumer stated the transmission is also bad, there is a bad vibration, also there is a heavy pull to the right.*slc | |||
| 12/15/2000 | 1 | 11/25/2000 | |
| While driving could feel vibration coming from front of vehicle and hard vibration from steering wheel. then, took vehicle to dealer where they told her that was normal on make/ model and year of vehicle.*ak an entire suspension system was installed as well as new tires and rims,but the vehicle still vibrates. the consumer believes the vibration was caused by steering problem and states that the vehicle was unsafe to drive. *yh | |||
| SUSPENSION - FRONT - CONTROL ARM | |||
| 11/11/2006 | 109000 | 1 | 06/01/2004 |
| 1- there was not any symptom leading up to failure. 2- the failure was on the front passenger wheel. the weld on one of the control arms actually broke off the frame. as a result the wheel was allowed move in a different direction then the driver side wheel. this forced the vehicle off the opposite side of the road in a very immediate uncontrolled manner. 3- there was nothing done to correct this problem as of yet. dealer doesn't have any interest in fixing the vehicle unless we pay for it. *nm | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | |||
| 10/08/2007 | 95000 | 1 | 03/15/2000 |
| Catastrophic failure of the right lower control arm mounts at the subframe occurred with no warning or prior symptoms. the vehicle is a 2000 ford windstar with approximately 95k miles. at the time of the failure the driver was pulling away from a curb when the control arm mounts broke causing the wheel to swing away from the vehicle and the drive axle to pull out of the transmission. the vehicle was towed to a local service station where it was examined. the dealer was contacted who in turn instructed me to contact ford motor company directly. under the direction of ford motor company the vehicle was towed to the dealer to determine the cause of failure. the dealer determined that the sub-frame was rusted out in the area around the passenger side control arm mounts. ford has refused to offer any assistance in fixing the problem. a search of the nhtsa complaint database revealed 12 other complaints of similar failures with 1998-2001 windstars. (odi #s: 10152076, 10103097, 10152712, 10138539, 10183135, 10171784, 10173473, 10153590, 10200106, 10005872, 761511, 10172459) there appears to be a trend related to excessive corrosion leading to premature failure of the rear portion of the subframe on the passenger side. one possible factor could be the placement of the air conditioner system and the tendency for condensation to drip on this portion of the frame whenever the system is in cooling or defrost mode causing accelerated corrosion. this is a severe failure that is premature, not easily detectable, potentially fatal, and will likely occur more frequently as these vehicles age. i strongly urge the nhtsa to conduct an engineering investigation regarding this failure. *tr | |||
| SUSPENSION - FRONT - MACPHERSON STRUT | |||
| 12/15/2006 | 83000 | 1 | 06/20/2000 |
| Contact states that it was a dry an clear day. his wife was driving up a hill one of the rods tore away from the sub frame of the vehicle. after this separation it caused the vehicle to come to a screeching halt. the contact gained this information after have the vehicle towed to a repair shop. the contact has already contacted ford about the problems with windstar van, but they are saying that it is outside of his warranty. | |||
| SUSPENSION - FRONT - SPRINGS - COIL SPRINGS | |||
| 04/29/2009 | 92000 | 1 | |
| My 2000 ford windstar was sitting in my driveway when the front driver side coil spring broke. i found part of the spring on the ground covered in bright orange rust. the spring completely sheared off. i noticed that the 1995-1998 windstar had a recall for this exact same problem (nhtsa campaign id number: 01i007000 ) i am certainly glad i wasn't driving with my 3 children! *tr | |||
| 07/14/2006 | 1 | 04/01/2005 | |
| 2000 ford windstar's front coil spring fractured when backing out of parking space. *ts the fractured coil spring punctured the tire and caused the front end of the vehicle to collapse. *nm | |||
| 07/14/2006 | 56000 | 1 | 03/01/2005 |
| Dt*: the contact stated while backing out of a parking space at low speed, the right front coil spring fractured and punctured the tire without warning. the vehicle will be inspection by an independent repair shop. | |||
| 05/12/2006 | 69679 | 1 | 06/14/2000 |
| 2000 ford windstar with less than 70,000 miles on it. front right spring broke while backing the car out of garage, and it punctured the tire as well as ruined the strut shock. dealer claims it is normal for a soaring to rust out in (6) six years. due to our previous issues with a 1996 windstar, we had purchased an extended maintenance contract for this vehicle, so we did not have to pay for the right hand vehicle damage. but, due to the very high probability that the left spring would rust through and fail soon, we opted to pay to have the left spring and other components fixed at the same time as we had the right side repaired. my wife's life and the safety of other drivers on the road is worth more than the cost to replace a rusted out, poor quality coil spring / design. if this spring would have broken at highway speed, my wife could have been killed due to the aggressive way the broken spring punctured the tire, actually piercing into the tire and locking it from rotation. *jb | |||
| 09/29/2005 | 65 | 2 | 03/19/1994 |
| Both front coil springs broken. *jb | |||
| 08/30/2005 | 1 | 11/19/1998 | |
| Dt: 2000 ford windstar. the consumer stated the front coil spring on the driver's side broke and went through the tire. the vehicle was parked when this happened. there was a slight noise in the vehicle when it was being driven. the vehicle was taken to the dealership, the coil springs on both sides and the tire had to be replaced. *ak | |||
| 07/18/2005 | 64072 | 1 | 07/23/2003 |
| Front left coil spring broke while backing out of garage, piercing inside sidewall of tire, puncturing it. front coils replace at my expense. old (broken) spring is in my possession. may send our for metallurgical fracture analysis to determine root cause. *nm | |||
| 06/24/2005 | 78115 | 1 | 07/28/2002 |
| While backing slowly from a driveway, the right front coil spring spontaneously broke and collapsed onto the wheel/tire assembly. resulted in damage to wheel, tire, strut assembly, sway bar asssembly, and brakes. the vehicle is in the shop awaiting repair w/ costs >$2,000.00. original parts still available. this is the second occurrence of this type to my vehicle in < 1 year. left side failed 7/25/2004. please reference odi id number :10086894. | |||
| 06/12/2005 | 60000 | 1 | 04/20/2002 |
| Dt: the owners car was parked in the driveway when she heard a loud banging/spilling. she looked underneath the van, and the front coil spring on the driver's side broke. the mileage was 60,000. there was no difference in the driving before this happened. but, had heard a squeaking noise. vehicle was not in motion when this happened. consumer has not corrected the failure today vehicle was parked. the owner was waiting to see if the manufacturer would offer to pay partially for repairs. *ak | |||
| 05/21/2005 | 71900 | 1 | |
| Vehicle extremely hard to stear and made loud noise. passenger side coil spring broke and jammed against tire. nothing has been done so far there are no coil springs available from ford or after market supplier. spring still on the car at a ford dealer. | |||
| 05/10/2005 | 102500 | 1 | 11/01/2003 |
| Dt: front drivers' side coil went through the tire, deflating the tire. the whole front end came down. *ak | |||
| 05/04/2005 | 39000 | 1 | 08/02/2003 |
| Consumer stated: car was sitting still and coil spring blew out and went through left front tire and shredded the tire. *ak | |||
| 01/01/2005 | 69000 | 1 | |
| While reversing, the front driver side spring punctured the tire. this caused a tire blow out. the dealership the spring. please provide more information. *nm | |||
| 07/25/2004 | 62952 | 1 | 07/28/2002 |
| While coming up to highway speed (~40 mph) upon entering a busy interstate, the driver heard a loud noise from the left front, followed by a lost of steering and braking control. vehicle was not drivable. technician reported that left front coil spring failed and resulted in damage to other suspension parts and abs wiring to that brake unit. parts were replaced. old part not available. *jb | |||
| 02/15/2004 | 55760 | 1 | 08/01/2003 |
| Coil spring on my 2000 ford windstar broke and fell into tire and tie rod. upon inspection found the other spring was cracked. had the van towed to a shop and repaired. i do have the springs and since i have not received any satisfaction from ford i am thinking about filing a case in small claim court. *la | |||
| 06/20/2004 | 61000 | 1 | 11/30/1999 |
| My vehicle was parked in driveway. i sat in the drivers seat of vehicle ,closed the door i heard a loud bang from the front of vechicle on left side.upon inspection of front of car saw that the left coil spring had broken and was sticking out touching sidewall of tire. car was not driveable because tire could be punctured by sharp piece of spring.vehicle was towed to dealer.i had the dealer replace both front springs. i though possibly the right spring could also break.i have both springs and are available be checked. *ak | |||
| 06/02/2004 | 1 | ||
| While driving consumer heard a noise coming from the front of the vehicle. consumer pulled over and noticed that the front passenger tire was shredded. vehicle was taken to a body shop for inspection, and mechanic determined that front coil spring needed to be replaced due to worn out parts. *ak | |||
| 08/01/2003 | 42500 | 1 | 05/23/2000 |
| The front passenger coil spring failed, shredding the front tire. the service mechanic said it was road debris that caused the failure; however, the location where the coil failed appeared to be an old corrosion spot within the steel. i was out of warranty for the part.*ak | |||
| 06/08/2003 | 28085 | 1 | 03/29/2000 |
| The front coil spring failed on the passenger side and lodged against the tire. dealer stated there was no recall, and the consumer was responsible for the repairs. *ak *ph the mechanic stated the coil spring had rusted and cracked. *jb | |||
| SUSPENSION - REAR | |||
| 08/13/2011 | 105000 | ||
| Tl- the contact owns a 2000 ford windstar. the contact stated the rear driver's side tie rod had broken on the vehicle. the contact took the vehicle to the dealer and was told the tie rod was rusted through. the contact asked the dealer why the tie rod was not included in nhtsa recall campaign id number: 11v030000 (suspension: rear axle). the dealer indicated that the the manufacturer stated the tie rod would not be replaced even though it rusted through like the rear axle. the failure mileage was 105,000.vf | |||
| 04/16/2011 | |||
| Tl-the contact owns a 2000 ford windstar. the contact stated that the vehicle was included in the recall associated with nhtsa campaign id number 10v385000 (suspension:rear:axle:non-powered axle assembly). the vehicle was taken to an authorized dealer where the contact was informed that the vehicle was fine and did not need to be repaired. approximately 4 months later, the contact noticed a loud rattling noise coming from the rear. the vehicle was taken back to the dealer and the contact was informed that the rear axle was fractured and needed to be replaced. the vehicle was repaired. the failure mileage was unknown and the current mileage was approximately 100,000. the vin was unknown. sm. | |||
| 08/14/2011 | 160000 | ||
| Tl* the contact owns a 2000 ford windstar. the contact stated the vehicle was repaired under the recall associated with nhtsa campaign id number 10v385000 (suspension:rear:axle:non-powered axle assembly). the contact stated while driving 20 mph, she heard a loud clanking noise and noticed that the rear axle was fractured. the vehicle was safely driven home and then towed to an authorized dealer. the vehicle was not repaired. the manufacturer was notified, but offered no assistance. the failure and current mileages was 160,000. | |||
| 08/13/2011 | 105000 | ||
| Tl- the contact owns a 2000 ford windstar. the contact stated the rear driver's side tie rod had broken on the vehicle. the contact took the vehicle to the dealer and was told the tie rod was rusted through. the contact asked the dealer why the tie rod was not included in nhtsa recall campaign id number: 11v030000 (suspension: rear axle). the dealer indicated that the the manufacturer stated the tie rod would not be replaced even though it rusted through like the rear axle. the failure mileage was 105,000.vf | |||
| 04/16/2011 | 100000 | ||
| Tl-the contact owns a 2000 ford windstar. the contact stated that after receiving a recall notice in regards to nhtsa campaign id number 10v385000 (suspension:rear:axle:non-powered axle assembly). when she initially took the vehicle in they advised her that there was nothing wrong with the suspension and that she needed no repairs. approximately 4 months later she noticed a loud rattling noise coming from the rear of the vehicle. the vehicle was taken back to the dealer and they advised her that the rear axle had fractured and needed to be replaced. the vehicle was repaired for the rear axle. the failure mileage was unknown and the current mileage was approximately 100,000. the vin was unknown. tb | |||
| 08/14/2011 | 160000 | ||
| Tl- the contact owns a 2000 ford windstar. the contact stated the vehicle was repaired under the recall associated with nhtsa campaign id number 10v385000 (suspension:rear:axle:non-powered axle assembly). the contact stated while driving 20 mph, she heard a loud clanking noise and noticed that the rear axle was fractured. the vehicle was safely driven home and then towed to an authorized dealer. the vehicle was not repaired. the manufacturer was notified, but offered no assistance. the failure and current mileages was 160,000. rvk | |||
| 08/13/2011 | 105000 | ||
| Tl- the contact owns a 2000 ford windstar. the contact stated the rear driver side tie rod broke on the vehicle. the contact took the vehicle to the dealer and was told the tie rod was rusted through. the contact asked the dealer why the tie rod was not included in nhtsa recall campaign id number: 11v030000 (suspension: rear axle). the manufacturer stated the tie rod would not be replaced even though it rusted through like the rear axle. the failure mileage was 105,000.rl | |||
| 04/16/2011 | 100000 | ||
| Tl-the contact owns a 2000 ford windstar. the contact stated that after receiving a recall notice in regards to nhtsa campaign id number 10v385000 (suspension:rear:axle:non-powered axle assembly). when she initially took the vehicle in they advised her that there was nothing wrong with the suspension and that she needed no repairs. approximately 4 months later she noticed a loud rattling noise coming from the rear of the vehicle. the vehicle was taken back to the dealer and they advised her that the rear axle had fractured and needed to be replaced. the vehicle was repaired for the rear axle. the failure mileage was unknown and the current mileage was approximately 100,000. the vin was unknown. tb | |||
| 08/14/2011 | 160000 | ||
| Tl-the contact owns a 2000 ford windstar. the contact stated that the vehicle was repaired under the recall associated with nhtsa campaign id number 10v385000 (suspension:rear:axle:non-powered axle assembly). the contact stated that while driving 20 mph, she heard a loud clunking noise and noticed that the rear axle fractured. the vehicle was safely driven home and then towed to an authorized dealer. the vehicle was not yet repaired. the manufacturer was notified, but offered no assistance. the failure and current mileages were 160,000. sm. | |||
| 04/16/2011 | 100000 | ||
| Tl-the contact owns a 2000 ford windstar. the contact stated that after receiving a recall notice in regards to nhtsa campaign id number 10v385000 (suspension:rear:axle:non-powered axle assembly). when she initially took the vehicle in they advised her that there was nothing wrong with the suspension and that she needed no repairs. approximately 4 months later she noticed a loud rattling noise coming from the rear of the vehicle. the vehicle was taken back to the dealer and they advised her that the rear axle had fractured and needed to be replaced. the vehicle was repaired for the rear axle. the failure mileage was unknown and the current mileage was approximately 100,000. the vin was unknown. tb | |||
| 08/14/2011 | 160000 | ||
| Tl-the contact owns a 2000 ford windstar. the contact stated that the vehicle was repaired under the recall associated with nhtsa campaign id number 10v385000 (suspension:rear:axle:non-powered axle assembly). the contact stated that while driving 20 mph, she heard a loud clunking noise and noticed that the rear axle fractured. the vehicle was safely driven home and then towed to an authorized dealer. the vehicle was not yet repaired. the manufacturer was notified, but offered no assistance. the failure and current mileages were 160,000. sm. | |||
| 07/31/2011 | 153000 | ||
| Have been hearing a noise from the rear of the vehicle for awhile. had it in to the dealer for two recall repairs. the noise changed yesterday and when the rear was inspected again before leaving for work, i found the drivers side rear coil spring broken. this issued should have been addressed when the rear axle recall work was completed. i drive 50 highway miles each way to and from work and this is dangerous. missed work today and don't know when this will be able to be fixed. i see ford has had many problems with other coil springs. why have they not addressed it with all the other suspension problems on these 2000 ford windstars? | |||
| 07/25/2011 | 118000 | ||
| Tl-the contact owns a 2000 ford windstar. the contact stated the vehicle was taken to an authorized dealer in october of 2010 for a recall repair associated with nhtsa campaign id number 10v385000 (suspension:rear:axle:non-powered axle assembly). fours months later, the driver's side control arm fractured. the vehicle was towed to the dealer for diagnosis. the contact stated the recall remedy was insufficient and planned to notify the manufacturer regarding the defect. the approximate failure mileage was 118,000. the vin was unavailable. js | |||
| 05/28/2011 | 141000 | ||
| Tl*the contact owns a 2000 ford windstar. the contact stated while driving various speeds he heard a loud snapping noise. when he stopped the vehicle, the rear axle reinforcement bracket fractured on the vehicle. the vehicle was inspected by an independent mechanic who advised him that the axle had sheered and the vehicle could not be driven. the vehicle had not been repaired. the manufacturer advised him that he was not included in any recalls. the failure mileage was approximately 141,000. | |||
| 01/01/2011 | 113027 | ||
| Tl* the contact owns a 2000 ford windstar. the contact stated that the rear passenger side bracket was corroded. the vehicle was taken to the dealer january 2011 for repairs under nhtsa campaign id number: 10v385000 (suspension: rear: axle: non-powered axle assembly). the contact stated that the dealer replaced the rear axle but did not replace the bracket and the rear passenger side of the vehicle was sitting abnormally low to the ground. the dealer advised the contact that the bracket was not included in the recall therefore, they were not responsible for replacing the bracket. the manufacturer was contacted and filed a claim for the failure but provided no additional assistance. the vehicle was not further repaired. the failure and the current miles was 113,027. | |||
| 01/01/2011 | 113027 | ||
| Tl-the contact owns a 2000 ford windstar. the vehicle was taken to the dealer january 2011 to have nhtsa campaign id number10v385000 component: suspension: rear: axle: non-powered axle assembly performed. the repaired did not correct the failure. the dealer replaced the rear axle but did not replaced the right rear bracket that was corroded causing the right rear side to hang. the dealer advised the bracket was not included in the recall therefore they are not responsible to replace the bracket. the manufacturer took a report 1355971081 but would not assist because the recall only included the rear axle no other parts connected to the rear axle would be replace. the vehicle was not repaired. the failure and the current miles was 113,027. li | |||
| 04/18/2011 | 94000 | ||
| Tl*the contact owns a 2000 ford windstar. the contact stated that nhtsa campaign id 11v030000 structure frame and members under body shields, and nhtsa campaign id 10v385000 suspension rear axle non powered axle assembly were performed on the vehicle and were completed on april 4, 2011. after the repair, the vehicles front end made a rubbing sound while attempting to park. the dealer stated a diagnostic test would need to be performed. the vehicle was not repaired. the failure and the current miles were 94,000. | |||
| 03/25/2011 | 159000 | ||
| Tl-the contact owns a 2000 ford windstar. the contact stated that he received a recall notice in regards to nhtsa campaign id number 10v385000(suspension:rear:axle:non-powered axle assembly), 00v351000(electrical system:wiring:interior/under dash) and 01v261000(visibility:windshield wiper/washer:motor). a few months later when he recieved the vehicle back he noticed that the power steering would start to pull the vehicle to the right, the windshield washer motor would only spray to one side instead of both. in addition, he noticed the anit-lock brake illuminating on a consistent basis. the dealer was contacted and they advised him to junk his vehicle. the manufacturer has not been contacted. the failure mileage was approximately 159,000. tb | |||
| 04/18/2011 | 94000 | ||
| Tl*the contact owns a 2000 ford windstar. the contact stated that nhtsa campaign id 11v030000 structure frame and members under body shields, and nhtsa campaign id 10v385000 suspension rear axle non powered axle assembly were performed on the vehicle and were completed on april 4, 2011. after the repair, the vehicles front end made a rubbing sound while attempting to park. the dealer stated a diagnostic test would need to be performed. the vehicle was not repaired. the failure and the current miles were 94,000. | |||
| 04/18/2011 | 94000 | ||
| Tl-the contact owns a 2000 ford windstar. the contact stated nhtsa campaign id 11v030000 structure frame and members under body shields, and nhtsa campaign id 10v385000 suspension rear axle non powered axle assembly was performed on the vehicle the repair was completed april 4, 2011 after the repair the vehicle front end made a rubbing sound while attempting to park. the dealer was contacted and they advised the vehicle will need to be diagnosed. the vehicle has not been repaired. the failure and the current miles were 94,000. li | |||
| 03/14/2011 | 175000 | ||
| Ford rear axle recall. found recall about my vehicle 3 months after rear axle broke. had axle welded together. in nov 2010 axle was alledgedly ordered it is now march 2011 and still no answer as to when i am getting new axle. lmarch of this year axle broke again and had to weld it together.it cost me 450 every time to weld it | |||
| 12/10/2010 | 110000 | ||
| I have a ford windstar and i have nad have been waiting a very long time. i was just wondering when i am getting my windstar back. | |||
| 03/14/2011 | 175000 | ||
| Ford rear axle recall. found recall about my vehicle 3 months after rear axle broke. had axle welded together. in nov 2010 axle was alledgedly ordered it is now march 2011 and still no answer as to when i am getting new axle. lmarch of this year axle broke again and had to weld it together.it cost me 450 every time to weld it | |||
| 12/10/2010 | 110000 | ||
| I have a ford windstar and i have nad have been waiting a very long time. i was just wondering when i am getting my windstar back. | |||
| 10/28/2010 | 126000 | ||
| Tl-the contact owns a 2000 ford winstar. the vehicle was included in the recall associated with nhtsa campaign id number 10v385000 (suspension:rear:axle:non-powered axle assembly). the vehicle was taken to an authorized dealer where the vehicle was kept to be repaired. approximately 4 months later the vehicle was still in possession of the authorized dealer awaiting repairs. the contact was told parts necessary for repairs were unavailable. the failure and current mileages were 126,000. sm. | |||
| 11/06/2009 | 100000 | ||
| Our ford windstar had a rear axle failure in which the axle split in half causing the van to lose control. we replaced it in 2009. a recall was issued in oct. 2010 saying that the part was to be replaced promptly. we have attempted to have it replaced but have been told that it is safe to drive and we'll have to wait for a part to be made. for five months now we have been told that the part still has to be manufactured and it may take several more months to a year to get the part. ford had us inspect(30 second bend down next to the car) the replaced part(used from a junk yard) to see if it is safe and said it was ok. however the part that replaced the original is visually in worse condition. and now we are being told that 'glue injection' into the part will fix this failure. this is in contrast to what ford has stated must be done(full replacement of the rear axle). it has been 5 months, and we have still not have had the part replaced. ford implies in their recall letter that we are responsible for any failure if this is not replaced in a timely manner. the local dealer attempted to keep the letter after his 30 second inspection stating that the problem is fixed and it should be good. this van is unsafe and 30 seconds of visual inspection is not in my opinion a assurance of the safety of this vehicle. | |||
| 08/26/2009 | |||
| Tl-the contact owns a 2000 ford windstar. while the vehicle was being serviced at a dealer the contact was advised that the rear axle was rusting. the vehicle was not repaired. she stated she was advised of this a year ago. the contact referenced recall 10v385000, suspension:rear:axle:non-powered axle assembly and was upset that her vehicle was not part of the recall. the failure mileage was unknown and the current mileage was 172,168. vwb | |||
| 12/28/2010 | 132000 | ||
| 2000 ford windstar axle brooke | |||
| 04/17/2008 | 180000 | ||
| Tl- the contact owns a 2000 ford windstar with 180000 miles. while driving 45 mph on the highway the contact lost control of the steering of the vehicle. the vehicle then rolled over eight time and hit a highway sign. the was injured and taken to the hospital. the vehicle was destroyed. the police made a report of the crash. the rear axle failure was the cause of the crash. the contact received a recall letter for the rear axle about six months ago. the contact spoke to the manufacturer about the failure and i n response they sent a legal notice about not disclosing the information and was he going to file a legal claim. the contact also has pictures of the crash. the vin was unavailable. bl | |||
| 12/22/2010 | |||
| Concerns about back axle and brake system we mountain in the mountains of western nc and get considerable snow and ice which leads to corosion of axle and did not see nc on the list of reclalls | |||
| 04/17/2008 | 180000 | ||
| Tl- the contact owns a 2000 ford windstar with 180000 miles. while driving 45 mph on the highway the contact lost control of the steering of the vehicle. the vehicle then rolled over eight time and hit a highway sign. the was injured and taken to the hospital. the vehicle was destroyed. the police made a report of the crash. the rear axle failure was the cause of the crash. the contact received a recall letter for the rear axle about six months ago. the contact spoke to the manufacturer about the failure and i n response they sent a legal notice about not disclosing the information and was he going to file a legal claim. the contact also has pictures of the crash. the vin was unavailable. bl | |||
| 12/22/2010 | |||
| Concerns about back axle and brake system we mountain in the mountains of western nc and get considerable snow and ice which leads to corosion of axle and did not see nc on the list of reclalls | |||
| 10/01/2010 | 137000 | ||
| Tl-the contact owns a 2000 ford windstar. the vehicle was included in the recall associated with nhtsa campaign id number 10v385000, suspension:rear:axle:non-powered axle assembly. the vehicle was taken to an authorized dealer where he was told they have no idea when the parts needed to remedy the failure would be available. the manufacturer was also notified and the contact was informed on numerous occasions that they have no idea when the parts would be available. the failure and current mileages were 137,000. sm. | |||
| 11/17/2010 | |||
| Tl-the contact owns a 2000 ford windstar. the contact received a recall notice in the mail a week ago, due to the fractured axle. the vehicle was taken into a dealer for the appointment and informed him that the part will not be available until march 2011. the contact was sent back home with the vehicle and the fractured axle. the dealer offered to pay for a rental but the vehicle is not suitable for the line of work he is in. tb | |||
| 04/17/2009 | 86633 | ||
| Tl-the contact owns a 2000 ford windstar. the vehicle would bounce while driving at any speed. upon examining the vehicle she noticed the rear axle was fractured. the vehicle was towed to an independent repair shop where the rear axle was replaced. a year and a half later while having the vehicle examined by an independent repair shop she was informed the vehicle was unsafe due to the rear axle being bent. the vehicle was not repaired. the failure mileage was 86,633 and the current mileage was 108,944. sm. | |||
| 08/20/2010 | 90000 | ||
| Rear axle on 2000 ford windstar completely failed and cracked today while pulling into driveway after completing a 300 mile trip on the highway. recall notice received about a month ago. | |||
| 12/29/2009 | 145000 | ||
| We currently own a 2000 ford winstar se minivan and wanted to add our complaint regarding the rear axle snapping. we were lucky in that when our van started to fishtail we took it in thinking it was the tires and had them replaced, this is when the tire dealership noticed the rear axle was slit almost all the way through. we had it towed to a ford dealership in which it cost $645 to have a new axle put on. we are very thankful it didn't break while we were driving it. | |||
| 08/18/2010 | 120000 | ||
| I have a ford 2000 windstar. in backing out of my driveway last week the rear axle snapped in half. i saw the article today on the news about the recall but thought you would want to add this to the statistics. i called a ford dealer who said to bring it in and it woudl be fixed. | |||
| 08/21/2010 | 101000 | ||
| While driving my 2000 ford windstar on the highway at 60mph, i noticed that the back end of the car felt like it was swaying or sliding as if on ice. i exited the highway and drove to a parking garage about 5 miles away. while pulling up to the gate at the garage at a low rate of speed, there was a loud noise, which was the rear axle breaking completely in half. replaced with a used axle. | |||
| 08/18/2010 | 120000 | ||
| I have a ford 2000 windstar. in backing out of my driveway last week the rear axle snapped in half. i saw the article today on the news about the recall but thought you would want to add this to the statistics. i called a ford dealer who said to bring it in and it woudl be fixed. | |||
| 08/21/2010 | 101000 | ||
| While driving my 2000 ford windstar on the highway at 60mph, i noticed that the back end of the car felt like it was swaying or sliding as if on ice. i exited the highway and drove to a parking garage about 5 miles away. while pulling up to the gate at the garage at a low rate of speed, there was a loud noise, which was the rear axle breaking completely in half. replaced with a used axle. | |||
| 07/07/2008 | 81430 | ||
| Tl- the contact owns a 2000 ford windstard. he noticed a noise at the vehicle rear when he drove over a bump. the vehicle was taken to the dealership diagnose located the failure at the rear axle it was corroded. the rear axle was replaced. the manufacturer stated they were not aware of the failure a report wasn | |||
| 05/21/2010 | 165200 | ||
| I own a 2000 ford windstar with a rear axle that is cracked in two places. noticed instability at freeway speeds and believed it to be an alignment problem, but technicians discovered rear axle problem. vehicle is parked and hasn't been driven since axle problem was diagnosed. estimates for replacement run from $1000 to $2200. rear tires are worn unevenly and tires are noticeably tilted inward in rear. | |||
| 08/18/2010 | 120000 | ||
| I have a ford 2000 windstar. in backing out of my driveway last week the rear axle snapped in half. i saw the article today on the news about the recall but thought you would want to add this to the statistics. i called a ford dealer who said to bring it in and it woudl be fixed. | |||
| 08/21/2010 | 101000 | ||
| While driving my 2000 ford windstar on the highway at 60mph, i noticed that the back end of the car felt like it was swaying or sliding as if on ice. i exited the highway and drove to a parking garage about 5 miles away. while pulling up to the gate at the garage at a low rate of speed, there was a loud noise, which was the rear axle breaking completely in half. replaced with a used axle. | |||
| 07/07/2008 | 81430 | ||
| Tl- the contact owns a 2000 ford windstard. he noticed a noise at the vehicle rear when he drove over a bump. the vehicle was taken to the dealership diagnose located the failure at the rear axle it was corroded. the rear axle was replaced. the manufacturer stated they were not aware of the failure a report wasn | |||
| 05/21/2010 | 165200 | ||
| I own a 2000 ford windstar with a rear axle that is cracked in two places. noticed instability at freeway speeds and believed it to be an alignment problem, but technicians discovered rear axle problem. vehicle is parked and hasn't been driven since axle problem was diagnosed. estimates for replacement run from $1000 to $2200. rear tires are worn unevenly and tires are noticeably tilted inward in rear. | |||
| 08/16/2010 | 72759 | ||
| On 8-16-2010 while driving my 2000 ford windstar i lost the steering on the vehicle. the vehicle veered into oncoming traffic but i was able to bring the vehicle back under control. the cause of this problem was due to my rear axle snapping in half. the axle breaking caused damage to the rear wheels and the shocks as well. the total cost of repair was $1310.25. my mechanic showed me an article on the front cover of an automotive magazine they receive about the rear axles failing on ford windstars due to water and salt getting inside. this causes the axle to corrode from within and eventually break. ford at this time is refusing to recall these vehicles. i am voicing my complaint in the hope that ford will be forced to recall these vehicles and reimburse those who have already been effected by this serious problem before someone gets hurt or killed if that hasn't happened already. | |||
| 08/24/2010 | 86000 | ||
| Tl- the contact owns a 2000 ford windstar. while traveling in reverse 2 mph the contact suddenly noticed a loud bang sound coming from outside of the vehicle, after examining the vehicle the contact noticed that the rear axle had broken in half. a mechanic was sent from the dealership to diagnose the vehicle and informed the contact that the rear axle needed to be replaced. the vehicle has not been repaired and there were no prior warnings. the current and failure mileages were 86000. bml | |||
| 08/23/2010 | 120245 | ||
| Large crack allmost entirely around rear axle on driver's side. discovered crack when investigating noise from rear of vehicle. appears crack started on inside of formed channel. also noticed a short approx. 1 inch crease line in the center of the formed channel not far from where the crack started. corrosion appears to have occured on the inside of the axle beam. while investigating the other side (passenger side) near another crease line, poked a hole in the axle beam with a screwdriver. no severe corrosion is evident on the outside of the axle beam. attempts to find a used axle beam have been unsuccessfull do to simular damage. repairing the axle seems ill advised considering the possiblity of more internal corrosion and a new axle is being looked into. luckily my wife pays attention to those little odd noises and wasn't going down the highway and it totally failed. | |||
| 04/25/2010 | 136000 | ||
| 2000 ford windstar, rear axle beam broke / split while driving in reverse out of our driveway. repaired by local repair shop for $1,250 for new rear axle beam. | |||
| 08/23/2010 | 124000 | ||
| Tl-the contact owns a 2000 ford windstar sel. the contact stated that while driving at approximately 25 mph, both rear tires suddenly slanted. the contact inspected the vehicle to find that the rear axle was cracked. the vehicle had not been repaired at the time of the complaint. the contact had not spoken with the dealer or the manufacturer at the time of the complaint. the current and failure mileages were approximately 124,000-bk | |||
| 08/15/2010 | 148000 | ||
| Rear axle broke into 2 pieces. prior to complete breakage, fishtailing was experienced at freeway speeds(55-70 mph). when axle broke completely, the rear wheels tilted in and contacted the inner fender. | |||
| 08/22/2010 | 156000 | ||
| 200 ford windstar van rear axle beam breaking in half. this occurred as my mother was running an errand around town. she was able to get the car home, where she called me to come and look at the problem. so far i have yet to confirm with ford if they will fix the problem or if there is a recall on it. | |||
| 08/21/2010 | 101000 | ||
| While driving my 2000 ford windstar on the highway at 60mph, i noticed that the back end of the car felt like it was swaying or sliding as if on ice. i exited the highway and drove to a parking garage about 5 miles away. while pulling up to the gate at the garage at a low rate of speed, there was a loud noise, which was the rear axle breaking completely in half. replaced with a used axle. | |||
| 07/07/2008 | 81430 | ||
| Tl- the contact owns a 2000 ford windstard. he noticed a noise at the vehicle rear when he drove over a bump. the vehicle was taken to the dealership diagnose located the failure at the rear axle it was corroded. the rear axle was replaced. the manufacturer stated they were not aware of the failure a report wasn | |||
| 05/21/2010 | 165200 | ||
| I own a 2000 ford windstar with a rear axle that is cracked in two places. noticed instability at freeway speeds and believed it to be an alignment problem, but technicians discovered rear axle problem. vehicle is parked and hasn't been driven since axle problem was diagnosed. estimates for replacement run from $1000 to $2200. rear tires are worn unevenly and tires are noticeably tilted inward in rear. | |||
| 08/16/2010 | 72759 | ||
| On 8-16-2010 while driving my 2000 ford windstar i lost the steering on the vehicle. the vehicle veered into oncoming traffic but i was able to bring the vehicle back under control. the cause of this problem was due to my rear axle snapping in half. the axle breaking caused damage to the rear wheels and the shocks as well. the total cost of repair was $1310.25. my mechanic showed me an article on the front cover of an automotive magazine they receive about the rear axles failing on ford windstars due to water and salt getting inside. this causes the axle to corrode from within and eventually break. ford at this time is refusing to recall these vehicles. i am voicing my complaint in the hope that ford will be forced to recall these vehicles and reimburse those who have already been effected by this serious problem before someone gets hurt or killed if that hasn't happened already. | |||
| 08/24/2010 | 86000 | ||
| Tl- the contact owns a 2000 ford windstar. while traveling in reverse 2 mph the contact suddenly noticed a loud bang sound coming from outside of the vehicle, after examining the vehicle the contact noticed that the rear axle had broken in half. a mechanic was sent from the dealership to diagnose the vehicle and informed the contact that the rear axle needed to be replaced. the vehicle has not been repaired and there were no prior warnings. the current and failure mileages were 86000. bml | |||
| 08/23/2010 | 120245 | ||
| Large crack allmost entirely around rear axle on driver's side. discovered crack when investigating noise from rear of vehicle. appears crack started on inside of formed channel. also noticed a short approx. 1 inch crease line in the center of the formed channel not far from where the crack started. corrosion appears to have occured on the inside of the axle beam. while investigating the other side (passenger side) near another crease line, poked a hole in the axle beam with a screwdriver. no severe corrosion is evident on the outside of the axle beam. attempts to find a used axle beam have been unsuccessfull do to simular damage. repairing the axle seems ill advised considering the possiblity of more internal corrosion and a new axle is being looked into. luckily my wife pays attention to those little odd noises and wasn't going down the highway and it totally failed. | |||
| 04/25/2010 | 136000 | ||
| 2000 ford windstar, rear axle beam broke / split while driving in reverse out of our driveway. repaired by local repair shop for $1,250 for new rear axle beam. | |||
| 08/23/2010 | 124000 | ||
| Tl-the contact owns a 2000 ford windstar sel. the contact stated that while driving at approximately 25 mph, both rear tires suddenly slanted. the contact inspected the vehicle to find that the rear axle was cracked. the vehicle had not been repaired at the time of the complaint. the contact had not spoken with the dealer or the manufacturer at the time of the complaint. the current and failure mileages were approximately 124,000-bk | |||
| 08/15/2010 | 148000 | ||
| Rear axle broke into 2 pieces. prior to complete breakage, fishtailing was experienced at freeway speeds(55-70 mph). when axle broke completely, the rear wheels tilted in and contacted the inner fender. | |||
| 08/22/2010 | 156000 | ||
| 200 ford windstar van rear axle beam breaking in half. this occurred as my mother was running an errand around town. she was able to get the car home, where she called me to come and look at the problem. so far i have yet to confirm with ford if they will fix the problem or if there is a recall on it. | |||
| 07/19/2010 | 158000 | ||
| I was driving my 2000 windstar on the skuykill expressway on monday, july 19, 2010 at 12:33 pm on my way to an appointment. about a quarter mile befor the gilph mills exit heading east, i was in the passing lane traveling about 55-60 mph, when there was a load pop from the rear of my van. i immediately lost controll of the van and it slid across the highway . i first hit the embankment off the shoulder, was thrown back into the highway as the van slide on the drivers side and then flipped upside down. the van came to rest in the middle of the skuykill expressway upside down, facing the traffic. thank god all traffic stopped and no one hit me, and i didn't hit anyone.. the van was totalled. i suffered head injuries, as well as broken and bruised ribs in my back, as well as severe muscle damage. i was able to unhook my seat belt and crawl out the window, and i waited till help came. as i looked at the upside down van, i did see that the rear axles was split in half. i was taken to bryn mawr hospital for treatment, and released several days later. i still have not been able to go back to work because of my back issues. | |||
| 07/07/2008 | 81430 | ||
| Tl- the contact owns a 2000 ford windstard. he noticed a noise at the vehicle rear when he drove over a bump. the vehicle was taken to the dealership diagnose located the failure at the rear axle it was corroded. the rear axle was replaced. the manufacturer stated they were not aware of the failure a report wasn | |||
| 05/21/2010 | 165200 | ||
| I own a 2000 ford windstar with a rear axle that is cracked in two places. noticed instability at freeway speeds and believed it to be an alignment problem, but technicians discovered rear axle problem. vehicle is parked and hasn't been driven since axle problem was diagnosed. estimates for replacement run from $1000 to $2200. rear tires are worn unevenly and tires are noticeably tilted inward in rear. | |||
| 08/16/2010 | 72759 | ||
| On 8-16-2010 while driving my 2000 ford windstar i lost the steering on the vehicle. the vehicle veered into oncoming traffic but i was able to bring the vehicle back under control. the cause of this problem was due to my rear axle snapping in half. the axle breaking caused damage to the rear wheels and the shocks as well. the total cost of repair was $1310.25. my mechanic showed me an article on the front cover of an automotive magazine they receive about the rear axles failing on ford windstars due to water and salt getting inside. this causes the axle to corrode from within and eventually break. ford at this time is refusing to recall these vehicles. i am voicing my complaint in the hope that ford will be forced to recall these vehicles and reimburse those who have already been effected by this serious problem before someone gets hurt or killed if that hasn't happened already. | |||
| 08/24/2010 | 86000 | ||
| Tl- the contact owns a 2000 ford windstar. while traveling in reverse 2 mph the contact suddenly noticed a loud bang sound coming from outside of the vehicle, after examining the vehicle the contact noticed that the rear axle had broken in half. a mechanic was sent from the dealership to diagnose the vehicle and informed the contact that the rear axle needed to be replaced. the vehicle has not been repaired and there were no prior warnings. the current and failure mileages were 86000. bml | |||
| 08/23/2010 | 120245 | ||
| Large crack allmost entirely around rear axle on driver's side. discovered crack when investigating noise from rear of vehicle. appears crack started on inside of formed channel. also noticed a short approx. 1 inch crease line in the center of the formed channel not far from where the crack started. corrosion appears to have occured on the inside of the axle beam. while investigating the other side (passenger side) near another crease line, poked a hole in the axle beam with a screwdriver. no severe corrosion is evident on the outside of the axle beam. attempts to find a used axle beam have been unsuccessfull do to simular damage. repairing the axle seems ill advised considering the possiblity of more internal corrosion and a new axle is being looked into. luckily my wife pays attention to those little odd noises and wasn't going down the highway and it totally failed. | |||
| 04/25/2010 | 136000 | ||
| 2000 ford windstar, rear axle beam broke / split while driving in reverse out of our driveway. repaired by local repair shop for $1,250 for new rear axle beam. | |||
| 08/23/2010 | 124000 | ||
| Tl-the contact owns a 2000 ford windstar sel. the contact stated that while driving at approximately 25 mph, both rear tires suddenly slanted. the contact inspected the vehicle to find that the rear axle was cracked. the vehicle had not been repaired at the time of the complaint. the contact had not spoken with the dealer or the manufacturer at the time of the complaint. the current and failure mileages were approximately 124,000-bk | |||
| 08/15/2010 | 148000 | ||
| Rear axle broke into 2 pieces. prior to complete breakage, fishtailing was experienced at freeway speeds(55-70 mph). when axle broke completely, the rear wheels tilted in and contacted the inner fender. | |||
| 08/22/2010 | 156000 | ||
| 200 ford windstar van rear axle beam breaking in half. this occurred as my mother was running an errand around town. she was able to get the car home, where she called me to come and look at the problem. so far i have yet to confirm with ford if they will fix the problem or if there is a recall on it. | |||
| 07/19/2010 | 158000 | ||
| I was driving my 2000 windstar on the skuykill expressway on monday, july 19, 2010 at 12:33 pm on my way to an appointment. about a quarter mile befor the gilph mills exit heading east, i was in the passing lane traveling about 55-60 mph, when there was a load pop from the rear of my van. i immediately lost controll of the van and it slid across the highway . i first hit the embankment off the shoulder, was thrown back into the highway as the van slide on the drivers side and then flipped upside down. the van came to rest in the middle of the skuykill expressway upside down, facing the traffic. thank god all traffic stopped and no one hit me, and i didn't hit anyone.. the van was totalled. i suffered head injuries, as well as broken and bruised ribs in my back, as well as severe muscle damage. i was able to unhook my seat belt and crawl out the window, and i waited till help came. as i looked at the upside down van, i did see that the rear axles was split in half. i was taken to bryn mawr hospital for treatment, and released several days later. i still have not been able to go back to work because of my back issues. | |||
| 08/16/2010 | 72759 | ||
| On 8-16-2010 while driving my 2000 ford windstar i lost the steering on the vehicle. the vehicle veered into oncoming traffic but i was able to bring the vehicle back under control. the cause of this problem was due to my rear axle snapping in half. the axle breaking caused damage to the rear wheels and the shocks as well. the total cost of repair was $1310.25. my mechanic showed me an article on the front cover of an automotive magazine they receive about the rear axles failing on ford windstars due to water and salt getting inside. this causes the axle to corrode from within and eventually break. ford at this time is refusing to recall these vehicles. i am voicing my complaint in the hope that ford will be forced to recall these vehicles and reimburse those who have already been effected by this serious problem before someone gets hurt or killed if that hasn't happened already. | |||
| 08/24/2010 | 86000 | ||
| Tl- the contact owns a 2000 ford windstar. while traveling in reverse 2 mph the contact suddenly noticed a loud bang sound coming from outside of the vehicle, after examining the vehicle the contact noticed that the rear axle had broken in half. a mechanic was sent from the dealership to diagnose the vehicle and informed the contact that the rear axle needed to be replaced. the vehicle has not been repaired and there were no prior warnings. the current and failure mileages were 86000. bml | |||
| 08/23/2010 | 120245 | ||
| Large crack allmost entirely around rear axle on driver's side. discovered crack when investigating noise from rear of vehicle. appears crack started on inside of formed channel. also noticed a short approx. 1 inch crease line in the center of the formed channel not far from where the crack started. corrosion appears to have occured on the inside of the axle beam. while investigating the other side (passenger side) near another crease line, poked a hole in the axle beam with a screwdriver. no severe corrosion is evident on the outside of the axle beam. attempts to find a used axle beam have been unsuccessfull do to simular damage. repairing the axle seems ill advised considering the possiblity of more internal corrosion and a new axle is being looked into. luckily my wife pays attention to those little odd noises and wasn't going down the highway and it totally failed. | |||
| 04/25/2010 | 136000 | ||
| 2000 ford windstar, rear axle beam broke / split while driving in reverse out of our driveway. repaired by local repair shop for $1,250 for new rear axle beam. | |||
| 08/23/2010 | 124000 | ||
| Tl-the contact owns a 2000 ford windstar sel. the contact stated that while driving at approximately 25 mph, both rear tires suddenly slanted. the contact inspected the vehicle to find that the rear axle was cracked. the vehicle had not been repaired at the time of the complaint. the contact had not spoken with the dealer or the manufacturer at the time of the complaint. the current and failure mileages were approximately 124,000-bk | |||
| 08/15/2010 | 148000 | ||
| Rear axle broke into 2 pieces. prior to complete breakage, fishtailing was experienced at freeway speeds(55-70 mph). when axle broke completely, the rear wheels tilted in and contacted the inner fender. | |||
| 08/22/2010 | 156000 | ||
| 200 ford windstar van rear axle beam breaking in half. this occurred as my mother was running an errand around town. she was able to get the car home, where she called me to come and look at the problem. so far i have yet to confirm with ford if they will fix the problem or if there is a recall on it. | |||
| 07/19/2010 | 158000 | ||
| I was driving my 2000 windstar on the skuykill expressway on monday, july 19, 2010 at 12:33 pm on my way to an appointment. about a quarter mile befor the gilph mills exit heading east, i was in the passing lane traveling about 55-60 mph, when there was a load pop from the rear of my van. i immediately lost controll of the van and it slid across the highway . i first hit the embankment off the shoulder, was thrown back into the highway as the van slide on the drivers side and then flipped upside down. the van came to rest in the middle of the skuykill expressway upside down, facing the traffic. thank god all traffic stopped and no one hit me, and i didn't hit anyone.. the van was totalled. i suffered head injuries, as well as broken and bruised ribs in my back, as well as severe muscle damage. i was able to unhook my seat belt and crawl out the window, and i waited till help came. as i looked at the upside down van, i did see that the rear axles was split in half. i was taken to bryn mawr hospital for treatment, and released several days later. i still have not been able to go back to work because of my back issues. | |||
| 08/18/2010 | 95000 | ||
| Tl- the contact owns a 2000 ford windstar. the contact was traveling 30 mph when it started feel like the vehicle had a flat tire in the rear of the vehicle. the contact was almost home and after pulling into his drive way, he found that the rear axle was broken. the vehicle had not been repaired or inspected. the failure mileage and current mileage was 95000.rl | |||
| 08/14/2010 | 145000 | ||
| Rear axle cracked completely in half while driving, tops of tires rubbing on wheel well. almost resulted in accident with 4 children in the car. we were driving on the highway when the rear end started swaying and became hard to control. we had it towed to our home and a mechanic took a look and showed us where the axle is completely broke in half, the spring is hanging and the hubs are bad. | |||
| 04/25/2010 | 136000 | ||
| 2000 ford windstar, rear axle beam broke / split while driving in reverse out of our driveway. repaired by local repair shop for $1,250 for new rear axle beam. | |||
| 08/23/2010 | 124000 | ||
| Tl-the contact owns a 2000 ford windstar sel. the contact stated that while driving at approximately 25 mph, both rear tires suddenly slanted. the contact inspected the vehicle to find that the rear axle was cracked. the vehicle had not been repaired at the time of the complaint. the contact had not spoken with the dealer or the manufacturer at the time of the complaint. the current and failure mileages were approximately 124,000-bk | |||
| 08/15/2010 | 148000 | ||
| Rear axle broke into 2 pieces. prior to complete breakage, fishtailing was experienced at freeway speeds(55-70 mph). when axle broke completely, the rear wheels tilted in and contacted the inner fender. | |||
| 08/22/2010 | 156000 | ||
| 200 ford windstar van rear axle beam breaking in half. this occurred as my mother was running an errand around town. she was able to get the car home, where she called me to come and look at the problem. so far i have yet to confirm with ford if they will fix the problem or if there is a recall on it. | |||
| 07/19/2010 | 158000 | ||
| I was driving my 2000 windstar on the skuykill expressway on monday, july 19, 2010 at 12:33 pm on my way to an appointment. about a quarter mile befor the gilph mills exit heading east, i was in the passing lane traveling about 55-60 mph, when there was a load pop from the rear of my van. i immediately lost controll of the van and it slid across the highway . i first hit the embankment off the shoulder, was thrown back into the highway as the van slide on the drivers side and then flipped upside down. the van came to rest in the middle of the skuykill expressway upside down, facing the traffic. thank god all traffic stopped and no one hit me, and i didn't hit anyone.. the van was totalled. i suffered head injuries, as well as broken and bruised ribs in my back, as well as severe muscle damage. i was able to unhook my seat belt and crawl out the window, and i waited till help came. as i looked at the upside down van, i did see that the rear axles was split in half. i was taken to bryn mawr hospital for treatment, and released several days later. i still have not been able to go back to work because of my back issues. | |||
| 08/18/2010 | 95000 | ||
| Tl- the contact owns a 2000 ford windstar. the contact was traveling 30 mph when it started feel like the vehicle had a flat tire in the rear of the vehicle. the contact was almost home and after pulling into his drive way, he found that the rear axle was broken. the vehicle had not been repaired or inspected. the failure mileage and current mileage was 95000.rl | |||
| 08/14/2010 | 145000 | ||
| Rear axle cracked completely in half while driving, tops of tires rubbing on wheel well. almost resulted in accident with 4 children in the car. we were driving on the highway when the rear end started swaying and became hard to control. we had it towed to our home and a mechanic took a look and showed us where the axle is completely broke in half, the spring is hanging and the hubs are bad. | |||
| 07/26/2010 | 79626 | ||
| 2000 ford windstar (rear axle split) action #pe10016 | |||
| 08/22/2010 | 156000 | ||
| 200 ford windstar van rear axle beam breaking in half. this occurred as my mother was running an errand around town. she was able to get the car home, where she called me to come and look at the problem. so far i have yet to confirm with ford if they will fix the problem or if there is a recall on it. | |||
| 07/19/2010 | 158000 | ||
| I was driving my 2000 windstar on the skuykill expressway on monday, july 19, 2010 at 12:33 pm on my way to an appointment. about a quarter mile befor the gilph mills exit heading east, i was in the passing lane traveling about 55-60 mph, when there was a load pop from the rear of my van. i immediately lost controll of the van and it slid across the highway . i first hit the embankment off the shoulder, was thrown back into the highway as the van slide on the drivers side and then flipped upside down. the van came to rest in the middle of the skuykill expressway upside down, facing the traffic. thank god all traffic stopped and no one hit me, and i didn't hit anyone.. the van was totalled. i suffered head injuries, as well as broken and bruised ribs in my back, as well as severe muscle damage. i was able to unhook my seat belt and crawl out the window, and i waited till help came. as i looked at the upside down van, i did see that the rear axles was split in half. i was taken to bryn mawr hospital for treatment, and released several days later. i still have not been able to go back to work because of my back issues. | |||
| 08/18/2010 | 95000 | ||
| Tl- the contact owns a 2000 ford windstar. the contact was traveling 30 mph when it started feel like the vehicle had a flat tire in the rear of the vehicle. the contact was almost home and after pulling into his drive way, he found that the rear axle was broken. the vehicle had not been repaired or inspected. the failure mileage and current mileage was 95000.rl | |||
| 08/14/2010 | 145000 | ||
| Rear axle cracked completely in half while driving, tops of tires rubbing on wheel well. almost resulted in accident with 4 children in the car. we were driving on the highway when the rear end started swaying and became hard to control. we had it towed to our home and a mechanic took a look and showed us where the axle is completely broke in half, the spring is hanging and the hubs are bad. | |||
| 07/26/2010 | 79626 | ||
| 2000 ford windstar (rear axle split) action #pe10016 | |||
| 08/14/2010 | 100000 | ||
| Drove vehicle to destination and when we arrived the axle snapped in half on the 2000 ford windstar. vehicle just turned 100000 mi when rear axle snapped. towed to repair facility, waiting for repair estimate. | |||
| 08/18/2010 | 95000 | ||
| Tl- the contact owns a 2000 ford windstar. the contact was traveling 30 mph when it started feel like the vehicle had a flat tire in the rear of the vehicle. the contact was almost home and after pulling into his drive way, he found that the rear axle was broken. the vehicle had not been repaired or inspected. the failure mileage and current mileage was 95000.rl | |||
| 08/14/2010 | 145000 | ||
| Rear axle cracked completely in half while driving, tops of tires rubbing on wheel well. almost resulted in accident with 4 children in the car. we were driving on the highway when the rear end started swaying and became hard to control. we had it towed to our home and a mechanic took a look and showed us where the axle is completely broke in half, the spring is hanging and the hubs are bad. | |||
| 07/26/2010 | 79626 | ||
| 2000 ford windstar (rear axle split) action #pe10016 | |||
| 08/14/2010 | 100000 | ||
| Drove vehicle to destination and when we arrived the axle snapped in half on the 2000 ford windstar. vehicle just turned 100000 mi when rear axle snapped. towed to repair facility, waiting for repair estimate. | |||
| 07/26/2010 | 79626 | ||
| 2000 ford windstar (rear axle split) action #pe10016 | |||
| 08/14/2010 | 100000 | ||
| Drove vehicle to destination and when we arrived the axle snapped in half on the 2000 ford windstar. vehicle just turned 100000 mi when rear axle snapped. towed to repair facility, waiting for repair estimate. | |||
| 08/11/2010 | 182000 | ||
| Tl- the contact owns a 2000 ford windstar. while traveling 35 mph the contact noticed that the vehicle had began shaking violently, after examining the vehicle the contact noticed that the rear frame had separated. the vehicle has not been diagnosed and there were no prior warnings. the current and failure mileages were 182000. bml | |||
| 05/06/2010 | 130000 | ||
| I had purchased this vehicle from a private owner in march 2010 who reported no issues. i drive this vehicle daily to work, as well as transporting children to different activities. returning home from work on may 06, 2010, i noticed the van handling odd; had to keep right pressure on the steering wheel (like an alignment issue). the further i drove the more pressure i had to maintain. i began to slow my speed (from 70 mph to 60 mph) because there was excessive sway when crossing bridge joints. i continued to reduce speed to about 50 mhp and approximately 2 miles after i first noticed the sway, i heard a loud pop and the rear of the van dropped. i was able to quickly pull to the edge of the highway and stop. the tires were leaning in at the top on both sides and had begun smoking. i looked under the van and the axle had broken approximately 15-18 from end, on the driver | |||
| 06/08/2010 | 118371 | ||
| The rear axle on my 2000 ford windstar snapped in half while driving at highway speeds. the van began to shake and bounce violently and fortunately i was able to get the van to the shoulder of the road without hitting another car or something along the side of the road. upon inspection, both rear wheels had collapsed into the wheel wells and the axle had completely broken in half. there was no prior warning of this issue. the van needed to be towed to a local dealer where the repairs were made to replace the rear axle. total repair cost exceeded $1800. | |||
| 08/14/2010 | 100000 | ||
| Drove vehicle to destination and when we arrived the axle snapped in half on the 2000 ford windstar. vehicle just turned 100000 mi when rear axle snapped. towed to repair facility, waiting for repair estimate. | |||
| 08/11/2010 | 182000 | ||
| Tl- the contact owns a 2000 ford windstar. while traveling 35 mph the contact noticed that the vehicle had began shaking violently, after examining the vehicle the contact noticed that the rear frame had separated. the vehicle has not been diagnosed and there were no prior warnings. the current and failure mileages were 182000. bml | |||
| 05/06/2010 | 130000 | ||
| I had purchased this vehicle from a private owner in march 2010 who reported no issues. i drive this vehicle daily to work, as well as transporting children to different activities. returning home from work on may 06, 2010, i noticed the van handling odd; had to keep right pressure on the steering wheel (like an alignment issue). the further i drove the more pressure i had to maintain. i began to slow my speed (from 70 mph to 60 mph) because there was excessive sway when crossing bridge joints. i continued to reduce speed to about 50 mhp and approximately 2 miles after i first noticed the sway, i heard a loud pop and the rear of the van dropped. i was able to quickly pull to the edge of the highway and stop. the tires were leaning in at the top on both sides and had begun smoking. i looked under the van and the axle had broken approximately 15-18 from end, on the driver | |||
| 06/08/2010 | 118371 | ||
| The rear axle on my 2000 ford windstar snapped in half while driving at highway speeds. the van began to shake and bounce violently and fortunately i was able to get the van to the shoulder of the road without hitting another car or something along the side of the road. upon inspection, both rear wheels had collapsed into the wheel wells and the axle had completely broken in half. there was no prior warning of this issue. the van needed to be towed to a local dealer where the repairs were made to replace the rear axle. total repair cost exceeded $1800. | |||
| 08/08/2010 | 102200 | ||
| 2000 ford windstar rear axle cracked. replaced at dealer at approx. $950 cost. | |||
| 06/25/2010 | 103500 | ||
| While driving back on a trip from depere wi started hearing a stange sound from the rear end of the van when hitting bumps in the road. after looking at the rear end of the vehicle found a large crack in the rear axle beam about half way through the c channel and a broken coil spring. i started looking online for replacement parts and found that there has been other failures of this type on 1999 - 2003 windstars. the nhtsa has an investigation going on this type of failure - pe10016. just wanted to log the failure before getting the repair done. | |||
| 06/28/2010 | 160000 | ||
| Tl-the contact owns a 2000 ford windstar. while driving at approximately 45 mph the rear of the vehicle collapsed. the vehicle was pulled over and upon examination the contact noticed the rear axle was broken in half. the vehicle was towed to an authorized dealer where the rear axle was in the process of being replaced. the failure and current mileages were 163,100. sm. | |||
| 06/26/2010 | 122700 | ||
| The rear axle on my 2000 ford windstar broke apart while traveling on i-96 at about 60 mph, i was able to come to a safe stop on the median. this could have endangered me as well as others. i have done some research on line and found this to be a problem with this car. this is a serious defect that needs to be addressed by the nhtsa and the ford motor company. | |||
| 06/13/2010 | 110117 | ||
| On june 13, 2010 my wife was driving ford windstar at approximately 25mph speed down a paved road near our home when the rear suspension axle broke. the axle cracked and completely separated at approximately 1 1/2 feet from drivers side rear wheel. both halves of axle dropped to the ground and one side was dragging on pavement. both rear tires were rubbing on wheel housing. the vehicle experienced loss of control in rear end and did not stay inline with the front end of vehicle. there was a smell of burning rubber after vehicle was stopped. the vehicle has not been repaired yet and we are awaiting new part (axle) purchased from ford dealership before repairs may begin. vehicle had been used on daily basis and was used for a family vacation trip the week prior to failure. vehicle has under 111,000 miles on the odometer. failure should have not occured in such a critical area and at such a low mileage. although there were no injuries or collision, the failure is a safety concern because the rear end of the vehicle had lost control and the rear tires were rubbing against the wheel housing and could have blown. | |||
| 06/21/2010 | 100291 | ||
| The car was fishtailing and i assumed the allignment needed fixing. i was going down a dirt road, the traction control came on and the car wasn't driving normally. i pulled over and noticed the back drivers side wheel was leaning in. under the car i found the rear axle broken a quarter from the drivers side. the car was towed and a new rear axle was installed. an old part was available, but i learned that the failure rate on the used parts was high so i chose to use a new part. | |||
| 06/22/2010 | 142000 | ||
| Driving straight on road appro. 35 mph in town normal stop and go traffic, and rear axle broke completely in half. had vehicle towed to my mechanic. need to replace the axle. will cost around $1000.00. no one was hurt but it could of been tragic if i had been on the highway or going around a curve. van has approx. 142,000 miles on it. | |||
| 06/20/2010 | 118000 | ||
| Rear axle broke on my 2000 ford windstar. we got new tires and noticed the car was driving funny. looked underneath to find a crack almost all the way through the rear axle. exactly what is described in nhtsa act number pe10016 | |||
| 06/21/2010 | |||
| I was driving my 2000 ford windstar down the road with my children and my tires started to squeel and the back end started to lose control. i was able to get off the road safly.when i got out to see what was wrong my back tires were bowed in. when looking under i saw my axle was split in half. i had no other warning signs.i called ford and they said there is no recall or any problems reported on the rear axles. | |||
| 06/18/2010 | 110000 | ||
| While driving on an interstate highway at 55 mph, my 2000 ford windstar lx made a loud noise and black smoke and the smell of burning rubber filled the vehicle. it was with great difficulty that my husband was able to maintain control of the vehicle and get it over to the side of the road. my self and our 3 children were very fortunate to escape injury. the rear tire axle had snapped in two. i have since read of numerous complaints regarding this same defect. why hasn't anything been done about this serious issue? the vehicle is currently in auto shop and i am waiting to hear if it can be repaired. i am extremely apprehensive about driving this car ever again. will the same situation happen again if i replace it with another ford part? why hasn' there been a safety recall on this issue. i am the original owner and this car has been properly maintained. there are approximately 110,000 miles on the vehicle. | |||
| 06/17/2010 | 195000 | ||
| Tl- the contact owns a 2000 ford windstar; while driving at 35 mph the tires started making an unusual noise and then he heard metal scraping on the pavement, he pulled over onto the side of the road and discovered that his rear suspension was broken; the vehicle had to be towed to his home; there was no diagnostic test done or repairs; the manufacturer was not contacted and he stated that the dealer was no longer in business so he could not contact him. the failure and current mileage were 195,000.. | |||
| 05/16/2010 | 130000 | ||
| Tl- the contact owns a 2000 ford windstar. the contact stated that while at a local mechanic for an unrelated issue the mechanic looked at the rear axle and discovered that it was cracked and was still attached by a small piece of metal. upon visual inspection the crack and separation in on the axle were evident. the axle was replaced at a ford dealership. the failure mileage is approximately 130,000. rd | |||
| 02/21/2010 | 121000 | ||
| The rear axle on our 2000 ford windstar snapped in two while under normal driving conditions. the axle was replaced for around $800.00 along with one of the shocks for another $85.00. one of the rear coil springs still needs to be replaced. | |||
| 06/14/2010 | 143737 | ||
| Ford winstar 2000 broken rear axle. 2 weeks prior had intermittent grinding noise which vehicle owners identified as a suspension problem. sounds was most notable on uneven terrain, but not all the time. upon further inspection, noted broken rear axle. no consequences, vehicle was taken off road before axle broke in half. part will be replaced. | |||
| 06/08/2010 | 155000 | ||
| My son and i were driving to bj's warehouse after buying mulch at lowe's. we just got off the highway and was about 1/4 mile from bj's when we heard a loud clunk. i thought the tire blew at first and continued into the closet parking lot. i looked under the car and found that my rear axle i-beam had snapped in two. both the flatbed driver who towed it and my mechanic said they never saw such a thing happen before. a steel beam braking in two isn't supposed to happen. we were lucking we didn't have an accident. ford will only have a recall after someone dies annd a multi-million dollar lawsuit follows. that would bring the kind of publicity that ford would have to react to. it seems that's the only time any of these carmakers back their vehicles is after a tragedy and a major investigation. lives just aren't important to them. just profits. | |||
| 12/08/2009 | 128376 | ||
| Without known cause, the rear axle of our 2000 ford windstar lx snapped in half while being driven. the only thing noticed,only moments prior to the break, was the back end swiveling just a bit. the rear axle was replaced, the old one discarded, and one of our brand new tires was also replaced due to the friction it sustained. | |||
| 05/27/2010 | 93800 | ||
| We have a 2000 ford windstar that we took to our mechanic for inspection. while being inspected, the mechanic noticed that the rear beam axle was rotted and cracked. this is the 2nd rear axle that rotted out on the van. 1st one was replaced in july 2008. car is still at mechanics garage, awaiting instructions for repair. ford has no recall on the axle. | |||
| 07/10/2008 | 72000 | ||
| We were backing slowly out of the driveway. the van sounded like something was caught underneath the vehicle and was dragging. we got out of the car to see what the problem was. we noticed the rear wheels were both tilted inward and the rear axle was dragging on the ground, damaging the driveway. the van had to be towed to an independent mechanic in which the rear axle was replaced. the failure mileage was approximately 72,000 miles. | |||
| 06/06/2010 | 100050 | ||
| Driving home from phila, pa the rear was fish tailing with every little bump. being close to home i figured i could check it after arriving home. rear axle broke off completely in half on my street. both rear tires went inward and were against the wheel well . the car could not go forward or backward as the axle was on the ground. snaped approx. 18 inches from the left side. luckily we were not on a highway at the time. 4 passengers. needed 3 tow trucks before one figured out how to tow is without anymore damage. had a new axle put in for $1200. my wife is still afraid to drive it. | |||
| 05/20/2010 | 185000 | ||
| I have a 2000 ford windstar van and the rear axle snapped in two. i think it happened when we pulled into our driveway. i have not fixed it yet because it is very expensive and have to save up the money | |||
| 05/30/2010 | 88000 | ||
| Tl- the contact owns a 2000 ford windstar. while the vehicle was parked he notice the rear left tire was bent outward. he got underneath the vehicle and saw that the rear axle was cracked. the vehicle has not been repaired. he stated he was having someone come by to look at the vehicle today. the approximate failure and current mileage was 88,000. vwb | |||
| 05/29/2010 | 83000 | ||
| I discovered a large crack in the rear axle beam of my 2000 ford windstar when doing routine brake work. the crack goes halfway through the axle beam so i decided to take the vehicle off the road until i contact ford motor company. i will contact them a.s.a.p. to determine what action i should take at this point. in my opinion the vehicle is not currently safe to operate as the axle could completely fracture at any given time due to the severity of the crack. i have read that many other windstar owners have experienced this problem, yet ford has done nothing to notify owners about the possibility of axle failure. i have taken several photos of the axle for documentation before i have the it replaced. | |||
| 05/28/2010 | 90000 | 1 | |
| My 2000 ford windstar rear axle split in half during normal driving conditions (5/28/10). i am in the process of inquiring how much the repair will cost. *tr | |||
| 05/25/2010 | 136000 | ||
| Tl*the contact owns a 2000 ford windstar. while driving at approximately 45 mph, the vehicle began to veer off the road. the contact pulled over and noticed that the rear axle was broken. the vehicle had not been inspected or repaired at the time of the complaint. the current and failure mileages were approximately 136,000. | |||
| 04/15/2010 | 110000 | ||
| Rear axle broke on 2000 ford windstar, while being moving down the street. | |||
| 05/22/2010 | 117395 | ||
| 1. i was checking underneath my car because it sounded like there was something the matter with the rear passenger side brakes. 2. i found something more alarming. about 1/3 of the way across the axle from the driver side rear wheel was a big crack in the axle. 3.i haven't done anything yet but left the car in my driveway as several people advised me that the car was too dangerous to drive. i was thinking of calling a body shop to have the crack welded back together. but then i read about hundreds of people making complaints about rear axles in ford windstars and decided to file a complaint with the nhtsa. | |||
| 05/23/2010 | 108000 | ||
| Tl*the contact owns a 2000 ford windstar. while reversing in the driveway at 5 mph, the contact noticed a clicking sound from the rear of the vehicle and that the rear axle was split in two. the vehicle had not been inspected or repaired at the time of the complaint. the vin was unavailable when the complaint was filed. the current and failure mileages were approximately 108,000. | |||
| 05/23/2010 | 125550 | ||
| I was reversing out of the store parking lot and my rear axle cracked. cracked right in half. my 9 year old son was with me . 2 minutes before that i was on a major highway. i was lucky! someone is going to injured or will die. there are lots of these complaints and something needs to be done. | |||
| 05/20/2010 | 118000 | ||
| Tl* the contact owns a 2000 ford windstar. the contact stated while driving at speeds of 30 mph, the rear axle cracked. the contact had not spoken with the dealer or manufacturer and the vehicle was not repaired. the vin was not available. the current and failure mileages were 118,000. | |||
| 05/19/2010 | 159272 | ||
| While driving my son to school traveling approx. 40 mph the rear axle completely broke in half causing me to loose control. luckily there was no traffic at the time of the incident and it was aimed in a direction allowing it to pulled off the road. vehicle has since been towed home and we are investigating next steps. | |||
| 05/18/2010 | 140000 | ||
| My wife has been complaining that she was hearing loud noises coming from the rear of her 2000 ford windstar. i checked the shocks and springs and everything was okay. today she was backing out of the driveway on her way to work when i noticed that the left rear tire was badly tilted inward. i stopped her and looked under the van and noticed that the rear axle had split in two. there is no significant signs of rust or corrosion, just a huge fracture of the entire axle. | |||
| 04/19/2010 | 73100 | ||
| Tl*the contact owns a 2000 ford windstar. while driving 35-40 mph, the rear axle broke in half; the contact was able to coast the vehicle to the side of the road. the vehicle was towed to a repair shop where the entire rear axle was replaced. the failure mileage was approximately 73,100. the current mileage was 73,409. | |||
| 02/10/2010 | 88000 | ||
| The rear axle on my 2000 ford windstar snapped off | |||
| 04/28/2010 | 77522 | ||
| One day i was driving around with my kids and i went over a bump and thats when it all went wrong. the minute i went over the bump, we heard a crack then a dragging noise. i parked to see what went wrong and then i saw my rear tires going toward the axle and then i saw my rear axle was cracked. i had to get a flat bed tow truck and tow it to the nearest garage. my sister had to pick us up and take us to our destination. this all happened on a cold windy saturday. on a breezy monday, i called the garage and i was told that the new rear axle would take a week to get a it and i was without a car for a week. i had to find ways to get to work and they were hard choices to make. finally when the new axle came in, they repaired it and the total was $800. it was hard to come up with the money because i just got done paying off the front breaks. i think i should get reimbersed for some of the money i put out because you should've recalled the rear axles of the windstars because of the article i got from the garage that fixed my car. -kelly a. lynch 2 appian ln.katonah, ny 10536 p.s. i would like satisfaction on the matter of the car. | |||
| 04/22/2010 | 93686 | 1 | |
| I was driving down a st. and the rear axle just broke in two on my 2000 windstar van, my car has been garage kept, i found 18 more complaints with the same problem on windstars. *tr | |||
| 10/27/2009 | |||
| I had the left rear axle of a 2000 ford windstar crack clean through while on the hwy with people in my van. the vireos i fave seen are the same crack as mine. | |||
| 04/30/2010 | 80390 | ||
| Rolling back in the driveway in neutral ( as i always do ) when the rear axle snapped in my 2000 ford windstar sel. my vehicle was no longer operational and had it towed to a garage. a used replacement rear axle was purchased and installed. | |||
| 05/01/2010 | 130000 | ||
| I took my 2000 ford windstar to the repair shop to address a flat right rear passenger tire, only to discover that the rear axle had cracked about 12 inches from the driver side rear wheel. i inquired whether the vehicle was able to be driven and the mechaniic said that it would not be safe driiving this vehicle at any speed because if it snaps you could seriously lose to control of the vehicle. so i am writing this because i found the same issue in the same location from a number of individual owners. it does not appear anything has been done thus far, so i wanted to make sure i am yet another owner with same issue. it appears prudent that some notification been sent to owners of this vehicle to make sure they continually have the rear axle checked for cracks. this may help any potential for injuries in the futrue. | |||
| 04/29/2010 | 1 | ||
| 2000 windstar. rear axle snapped. very dangerous. i was just about to get on the highway. went online and found that there have been over 55 complaints about this. i have children. can't even imagine if we were all in it when it snapped. this is a serious problem and someone is going to be hurt if not die. not to mention the cost. ford should be issuing a recall immediately. what is it going to take. *tr | |||
| 04/29/2010 | 1 | ||
| 2000 windstar. rear axle snapped. very dangerous. i was just about to get on the highway. went online and found that there have been over 55 complaints about this. i have children. can't even imagine if we were all in it when it snapped. this is a serious problem and someone is going to be hurt if not die. not to mention the cost. ford should be issuing a recall immediately. what is it going to take? *tr | |||
| 04/16/2010 | 141024 | ||
| The rear axle beam on my 2000 ford windstar van broke in half suddenly shortly after exiting the freeway. just prior to exiting the freeway the van shuttered and vibrated bad enough to cause me to slow down to about 50 mph before exiting the freeway. fortunately i was only traveling about 30 mph when the incident occured. although both rear wheels collapsed against the inside rear wheel wells and the vehicle swayed from side to side i was able to safely get it stopped with causing an accident. during the past couple of weeks the van had an on and off vibration and seemed to wander in its lane on occassion. i took it in for front end service work last week and had the inner tie rod ends replaced as well as some front end bushings. although the steering was tightened up, the periodic vibration was still there. it took about 5 minutes on the internet to discover this is not an isolated incident. i found about 130 similar issues/complaints by googling ford winstar axle problems. this is clearly a very serious safety issue. at this point i don't know if anyone has been killed or injured but i intend to find out. the problem appdears to involve 2000 & 2001 windstars with mileage ranging from 70k to 160k. based on the inspection of my vehicle and review of other posted complaints it appears ford uses a double walled u shaped steel beam to support and connect the rear wheels and springs. the axle beam is not totally enclosed around the spring mounts. water enters the axle tube and has no where to drain. over time the water promotes rusts and weakens the axle tube from the inside out until metal fatigue sets in and the axle eventually fails. i suspect this problem will bleed into the 2002/2003 models as they age and eventually rust out. this situation is a virtual time bomb for unsuspecting ford windstar van owners. | |||
| 04/10/2010 | 111514 | ||
| A ford windstar made a loud banging sound at a parking i was at. when we tried to assist we found that the rear axle housing was broken in two pieces. since it was the same vehicle we checked ours and it has a 2 and a half inch crack in the same exact spot on the housing. checking the internet it has occurred on over 50 other vehicles of the same type. this is a dangerous condition!!! there is no weld point bend or otherwise to start a crack at that point. this is a case of severe metal fatigue. this break makes the rear wheels fold out with a loss of control. we are looking for another housing to replace it. | |||
| 03/30/2010 | 122000 | ||
| 2000 ford windstar lx - 122,000 miles - rear axle failure on march 30, 2010 the windstar began fishtailing and swaying in the rear. it was also making a bang noise when turning right. thought that the shocks were bad and was planning on replacing them. on friday, april 2, 2010 we were loading the family and dog for a trip to the beach. prior to pulling out of the driveway i noticed the left rear wheel tilted inwards at the top. at that point i removed the family from the vehicle and jacked up the rear of the van. upon inspection i noticed the rear axle beam was cracked appromiately 12-18 inches in from the left wheel. i went on line and immediately discovered another 50+ complaints of the same failure. i initially though it broke due to the excessive potholes in the region. however, i now feel that this may be a much bigger problem and a defect with this type of vehicle. the only way to repair this issue is to replace the entire rear axle beam. the part alone cost $500 or more. | |||
| 03/28/2010 | 146804 | 1 | |
| When going over a bump the rear end of the vehicle would sway after futher investagation the rear axle is split in 2 pieces 1 1/2 to 2 ft from the tire on the driver side *cn | |||
| 03/12/2010 | 129000 | ||
| We own a 2000 ford windstar van. we felt strong vibrations from the rear of the car. we brought the car to a mechanic who noticed the rear drivers side axle had broken in two. after researching in the internet we have noticed this same exact break is happening in the same year of other owners. ford is not reconizing the defect. | |||
| 06/15/2008 | 160000 | ||
| I own a 2000 ford winstar, the rear axle beam twice now for cracking/splitting ,both happend in the same spot,what are the chances of that? bad metal ! i replace it with a 96 rear axle which has supports and a support beam under the axle, wish when i changed it the first time i changed it with this year axle!! next i just noticed the other day that the sub-frame (engine cradle ) is rotted out on the passanger side! when going to the junk yards i have noticed his is a common problem, why wouldn't ford do something about this? after all these are family vans that haul chrildren 99% of the time! these things could cause death very easy! if they fail on a hwy god help them !!! | |||
| 03/10/2010 | 190229 | ||
| On this date, rear axel of my 2000 ford windstar broke and both rear wheels were bowed out and a large crack was discovered. | |||
| 03/10/2010 | 110000 | 1 | |
| Snapped rear axle leading to loss of control. this axle had obviously been cracked for several years, based on corrosion in the crack. the loss of control was such that lives were in immediate danger. *tr | |||
| 03/08/2010 | 105919 | 1 | |
| The rear axle on my 2000 ford windstar se is broken almost all the way thru. the van has 105919 miles on it. this could have been a very serious problem had it broken at highway speed the break is approx. 2 feet from the left end of axle. *tr | |||
| 02/09/2010 | 148000 | 1 | |
| 2/9/10 wife contacted me about vehicle barely moving when pressing accelerator. i check when i returned home to find that the rear axle had broken. after some research, i found that this is much more common in northern states as opposed to southern states. i live in pa and sc. dealers in sc had never heard of such a thing. obviously an issue of inferior steel not truly designed to withstand corrosive or inclement environments. i found a good axle in great shape here in sc, and i repaired the vehicle myself. i am saving the old axle for photos and evidence. *tr | |||
| 02/13/2010 | 189000 | 1 | |
| I had just had our 2000 ford windstar serviced at our ford dealer a few days before where they replaced worn sway bars and bushings. i was backing out of our driveway when i heard a snap and then could here something metal dragging on the ground. i pulled back into my driveway and looked under my car to find that the rear axle had broken in about the center of the axle. i had it towed into our ford dealer to find out what happened they took a look at it and said it snapped and that there was no sign of wear before it broke. i asked if there was any previous knowledge of this happening or if ford was aware of this issue and was told no. *tr | |||
| 02/10/2010 | 63000 | 1 | |
| This is my second complaint to document the exact same incidents i've had with two different 2000 ford windstars. on the first, my rear axle broke in 2008 after i went over the 100,000 mile mark. i'm just thankful my mechanic caught it during routine maintenance and it didn't snap when i was driving. ford said it was an anomaly or that i must've done it towing our camper and did nothing. my son wound up totaling the car later that year and with the insurance settlement i found the same year, make and model that i could afford. this new 2000 windstar only had 50,000 miles on it. i've had it for 14 months and my mechanic just found the same defect. he kept an eye on this one because of what happened the last time, thank heaven. this car was used, but had a clear carfax and i've never had any accidents in either car (well, until my dopey son wrecked the first!) ... axle housing corroded and worn in exactly the same spot, to the left of center. again i called ford motor company and they said the same thing as last time. there have been no recalls for this, i'm past warranty, they can't do anything, blah blah blah. i even stopped back in at the dealer, where i had gone after my first windstar's axle snapped (i actually brought them the axle then to show them then) and pointed it out again, noting that this car had no trailer hitch, so their explanation for the last one was shot out of the water. as a matter of fact, my mechanic said he's had a couple in between my two, and the guy who delivered the part to have this second one fixed said this was the fourth he'd delivered this week. i even stopped at a gas station and was chatting with a friend about what happened when the attendant said the same thing happened to her neighbor's windstar. i wonder how many people didn't bother to (or don't know how to) report it, like me on the first time, because ford said it wasn't happening anywhere else or that it was their fault. *tr | |||
| 07/07/2008 | 109000 | 1 | |
| I've had the rear axle break on two separate 2000 ford windstars. judging from the complaints i've seen here (similar reports posted by different people in suspension, rear suspension and rear suspension axle assembly component categories) i've got plenty of company ... looks like the problem exists on 2001 windstars as well , i didn't look any further, but seems to happen when they hit the 10 year or 100,000 mile mark. i'm filing two separate complaints for the two cars (first car, ford guy insisted i did it!). this is the first. during routine maintenance my mechanic spotted the rear axle housing had corroded and split right in half to the left of its center. i called ford main office, they said they had never heard of anything like this happening before and because i was beyond warranty, they could do nothing, yadda yadda yadda. i went to the service dept. at the dealer where i bought it brand new in 2000 and he said i must have done it because we towed a pop-up camper (about a half dozen times in the nearly 9 years i owned the car). we paid our private mechanic to fix the problem. he had never seen anything like it before, but since has seen others come in with the same problem in the same spot. i have photos of both of my cars showing how the same thing happened in the same spot. this first car had just under 110,000 miles on it. *tr | |||
| 01/28/2010 | 127000 | 1 | |
| The rear axle on my 2000 ford windstar just split while driving it! there is no rust or wear and tear. i have all my maintenance receipts and my mechanic says this should have never happened. my children and i could've been killed if we were driving on a highway instead of a local road. *tr | |||
| 01/30/2010 | 90000 | 1 | |
| 2000 ford windstar rear axle snapped in half just to the left of center. *tr | |||
| 01/27/2010 | 86000 | 1 | |
| 2000 windstar 86,000k miles.... driving down the road and the van started to drift violently left and right. pulled over and noticed the rear axle had snapped in two. rear axle still has not been repaired *cn | |||
| 12/29/2009 | 98000 | 1 | |
| We experienced fish tailing in the rear of our 2000 ford windstar while traveling in heavy holiday traffic during a torrential rain storm on nj garden state parkway - we thought it was the rain on a very cold day. ten miles after 400 miles of parkway travel over the holidays with my entire family in the van, the rear axle broke in half, off center to left. my investigation shows me that this has happened to many other windstar owners around the 100,000 mile mark. we, like many others who posted it here and other complaint sites, thank god that it did not happen while going 65 mph in heavy traffic. there have been many near accidents sited and ford claims they know nothing about this issue. as many more windstar approach this milestone - word needs to get about to have them and their mechanics watch for this. i was without transportation for a week and it cost us $1,000 to replace it and our mechanic could not find anywhere where it is advised to check this out on routine maintenance ? he was horrified. in the broken rear axle category for 2000 windstars reported on this site, there are only six less number of complaints (57 vs. 51) as there is the speed control issue that ford just sent out a recall for and in 2001 there were eight more complaints ? 45 broken axles vs. 38 speed control! ford customer service was less than concerned when i called to report it. this is a fatality looking to happen - if it hasn't already! *tr | |||
| 12/30/2009 | 111440 | 1 | |
| The rear axle beam of my 2000 ford windstar split in 2 while i was making a right hand turn causing the rear wheels to flare out. the service station said they have made repairs to other windstars with the same problem. lucky for me i was not going fast and there were no injuries. i learned later that the beam rusted out from the inside as water had infiltrated the beam. *tr | |||
| 01/02/2010 | 93500 | 1 | |
| On or about december 1st,2009 my 2000 ford windstar started making loud squeaking noises from the rear of my van when i would make turns and also started swaying from side to side whenever i would go over bumps .almost felt like my rear wheels were going to fall off from very loose lugnuts, but they were tight. as the next few weeks went by the problems became worse. today(1/2/2010)i decided to look underneath the rear of my van. i was in disbelief to see my rear axle cracked almost all the way through about 2 feet in from the drivers side. i couldn't believe it. i have 4 small children and we just went on a trip on the highway 2 days prior to me checking the problem. i have seen this is a common problem with the windstar . i have done some research on this problem and found this to be a widespread problem with all different years of the windstar. something has to be done before someone is seriously injured from this problem. this axle should not crack or break under normal wear of the vehicle. this is a major component of the van and causes serious safety issues. right now the van is sitting in my driveway. i am trying to find a used axle from somewhere so i could get it back on the road. ford should really do something about this issue. thanks you... *tr | |||
| 05/13/2009 | 110653 | 1 | |
| The steering on the van starting feeling loose. we occasionally noticed a sound in rear right when pulling out of our driveway. took it to the shop to check tires and shocks. they found the rear axle had snapped and was broken 75% of the way through. they replaced the rear axle. *tr | |||
| 12/20/2000 | 147000 | 1 | |
| The 2000 ford windstar had been having some handling issues such that if there was water or sand on the road we would fishtail and feel like driving on black ice. i was always able to recover control of the vehicle without incident. it got to a point the vehicle couldn't be driven safely in wet or snowy conditions. the vehicle was pretty much driven in small town conditions. the problem was identified when the rear passenger wheel top was angled into the vehicle (i.e. camber off by 2-3 inches). mechanic inspected the suspension and found a cracked rear axle with no signs of rust or damage nearby. the axle will have to be replaced. *tr | |||
| 12/17/2009 | 112000 | 1 | |
| I have a 2000 ford windstar lx sport 3.8l v6. it has 112,000 miles on it. i took it to our local mechanic to have the rear brakes replaced. he notified me that the rear axle was cracked. he said there was none in the junkyards but that he could repair and reinforce the axle. it is a good thing our mechanic found the cracked axle. no telling how or under what conditions the axle could have snapped and someone or a family member gets killed or seriously injured due to the failure of a major component. please investigate this report as it is a safety issue for this vehicle that ford needs to address. *tr | |||
| 12/17/2009 | 171462 | 1 | |
| 200 ford windstar with very dangerous handling. took it to mechanic and was informed that rear axle was severely cracked and both rear tires were worn down to the wires. *tr | |||
| 09/15/2007 | 80000 | 1 | |
| Driving down the road and i hear a sudden thump then a dragging sound, i pulled over and found that the back axle had broken in half. *tr | |||
| 11/28/2009 | 150000 | ||
| Tl* the contact owns a 2000 ford windstar. while driving 55 mph, she struck a small bump on a bridge. as she attempted to shift to the left,she felt the left side of the vehicle drop. upon further inspection she noticed that the left rear tire was flat. the vehicle was taken to a local repair facility, and the mechanic stated that the axle had fractured. the vehicle was towed to the dealer and was in process of being repaired. the failure and current mileages were 150,000. the vin was not available. | |||
| 11/20/2009 | 149000 | 1 | |
| Was driving my 1 mile to work and suddenly the rear end started shimmying all over. pulled over, saw my rear wheels were bowed, checked the rear axle, which was cracked through minus the bottom. drove to the shop and they say they will have to replace the rear axle. they all expressed how shocked they were that an axle would snap when there was no rust at or near the area where is snapped. *tr | |||
| 11/07/2009 | 92000 | 1 | |
| Driving approx. 60 mph on freeway. wobbling situation with body of auto (thinking flat tire) then rear of van drops. loud scraping sound. able to pull off road. looked under rear of van and noticed broken(completely) axle. *tr | |||
| 10/28/2009 | 1 | ||
| Rear axle broke in 2 pcs. *tr | |||
| 08/12/2009 | 110000 | 1 | |
| 2000 ford windstar, driving at 20 mph rear axle snapped in half while my 3 children were in the car! *tr | |||
| 07/05/2009 | 145000 | 1 | |
| We own a 2000 ford windstar and when it began clunking on my wife and 4 children i got under it to check the tires and discovered my axel was snapped in half for no reason at all this vehicle has done nothing but ride family around when i typed it in i found many other complaints about this issue on their windstars as well ford should have a recall on this issue. *tr | |||
| 06/17/2009 | 95000 | 1 | |
| Ford windstar rear axle cracked through 9/10ths of the axle. issues with drivable but did not realize cause. pulled into parking lot due to loud noise in rear wheel well. both tires were pitched inward due to the axle having moved out of position due to the crack. only about 1 inch of metal remained intact on the axle. auto was towed to the dealer who advised replacement is necessary at an approximate cost of $1100. having just driven for 4 hours on the highway through a downpore, i am certainly glad the breakage did not fully materialize until i was running at a slower speed. if the failure occurred at highway speeds my family and i may not be here today. at a minimum, a bulletin should be issued to all consumers to check for potential cracks and failures of the rear axle as a preventative measure. there was no prior indication and i had the vehicle into a shop 1 day before the occurrence for replacing a rear tire. the repair shop did not advise of any potential issues. *tr | |||
| 05/31/2009 | 80013 | 1 | |
| Two days prior to rear axle snapping in two noise when turning right. upon inspection stress crack was unobservable. while in reverse rear axle snapped in two. can't find towing company that will tow van in such an unsafe state since rear spring could fly out and kill someone. *tr | |||
| 03/05/2009 | 65000 | 1 | |
| Mileage 65,000 my wife and 3 toddlers drove to a tire store monday morning (march 5, 2009) to purchased two new tires for the back. the mechanics drove the car onto the hydraulic jacks and as soon as the car was being lifted up, they noticed right away that the rear axle of the car was splitting in half... so they tell my wife what happened and she calls me up. well i'm roughly 30 miles away, so i had to take some time off and drove my little car to the place and couldn't believe it. the rear axle was broken with | |||
| 05/01/2009 | 120000 | 1 | |
| Rear axle on 2000 ford windstar van cracked on drivers side of van. i am not sure when the crack started, but it was found during an inspection of the van. a quick internet search shows that this problem ha caused safety issues on other vans. i will need to find a way to repair the axle, it appears the replacement parts may be an issue as well. *tr | |||
| 03/10/2009 | 84000 | 1 | |
| Rear axle beam cracked in half about 1.5 ft from driver side wheel . heard clunking sound mechanic found crack. *tr | |||
| 03/16/2009 | 105925 | 1 | |
| I was under the rear of my 2000 ford windstar checking the condition of my spare tire when i looked at the axle and noticed a crack forming on the axle closes to the left rear wheel. now after doing some research i found that this is a command failure but nothing has been done to correct this hazardous and deadly defect which could end up into a crash. *tr | |||
| 12/22/2008 | 106125 | 1 | |
| Took car for routine oil/grease...car was on lift and being inspected...i was told the rear axle was cracked and needed to be replaced...repair (replacement) was made today (replaced rear shock absorber and axle asy)...old part may be yet with tom's ford, hazlet, nj. *tr | |||
| 09/14/2007 | 74440 | 1 | |
| Rear axle nearly severed at two location both ~ 17 inches in from the driver and passenger side rear tires on september 14, 2007. ~75 -80 % of circumference of axle was cracked through wall and axle material was beginning to yield. very similar to a nhtsa complaint # 10190132. had 74, 440 miles at time of discovery of this significant safety issue. car was never used for trailing or carries any heavy loads just our young family. car has been well cared for and garaged kept. had been hearing a faint metal grinding sound that i heard and kept inspecting under carriage. also, had notice several months before that rear end felt spongy. had replace rear shocks and was surprised that this still did not correct sponginess feel. metal grinding sound was noticeable when backing out driveway with slight driveway incline. when i would apply brakes at end of driveway would hear a metal click sound. finally with high power light inspection cracks were discovered. i have full powerpoint presentation on this issue with digital pictures if nhtsa would like this detailed information. had brought documentation to my ford dealer and spent two week going through their ford rep. before they agreed to cover the $1700 replacement of rear axle. once again they have a know quality defect and they try not to deal with this even thou this could be a significant safety issue causing potential death. had i not discover this and axle fracture at highways speeds i hate to think what would have happened. this needs serious attention and action to save lives ... *tr | |||
| 11/30/2008 | 102600 | 1 | |
| Driving to church this morning and noticed the back end of the car swaying. i inspected the tires and all appeared to be in order. i drove home and noticed the same thing. at home inspected the vehicle to find the rear axle completely severed (except about 1 inch of metal) about 1.5 feet from the left wheel. nothing done about this yet as we just discovered this tonight. i searched on autobeef.com and found 8-9 other complaints of the very same failure. *tr | |||
| 11/29/2008 | 83000 | 1 | |
| I took vehicle in for checkup before going for dmv inspection and was told by my auto repair shop that the rare axel was broken, my first response are you joking!? i told him not to do any thing until i arrived because i could not believe what i was hearing. when i arrived i could not believe my eyes since i never did anything to cause this type of failure, it was only a matter of time before everything came apart. i was told by my repair shop that this was the 5th time they saw this in the past 2 months. this car is used on the parkway on a daily basis, this could have broken while traveling over 60mph, god only knows what serious accident was waiting to happen if this was not discovered. ford company should take full responsibility for the replacement part and labor cost. this is a very serious failure on a very important part of this car. *tr | |||
| 10/01/2008 | 98000 | 1 | |
| Failure of 2000 model year ford windstar rear axle. component is cracked along it's circumference at a place not near any weld or attachment. vehicle has never been involved in an accident, and currently is at 98k miles. there is no obvious cause of the failure, which was noticed during normal operation, vehicle was parked and towed to a garage for diagnosis and repair. owing to the age and mileage, vehicle was not taken to a ford dealership. vin is not close at hand, but available. *tr | |||
| 11/05/2008 | 94 | 1 | |
| Rear end shaking due to rear axle beam crack. rear axle beam has no rust .the crack was all the way through almost split in half. *tr | |||
| 08/01/2008 | 0 | 1 | |
| 2000 ford windstar van broken rear axle, had to completely install new rear axle dealer part only ale broke completely in half! van creaked like it was broken for a little while then had rear shocks replaced and axle broke. i have pictures and the original part. *tr | |||
| 08/22/2008 | 79000 | ||
| Tl*the contact owns a 2000 ford windstar. while driving at an unknown speed, the contact noticed a clunking noise especially when driving over a bump in the road. her sister had the same vehicle with the identical failure several months prior. the contact described the issue to her and was advised to visit her mechanic. the mechanic stated that he had never seen a crack in the rear axle beam, which should never occur. he further stated that it was due to either a defect in the design of the vehicle or the steel. the manufacturer stated that the vehicle was out of warranty and would not be covered. the current and failure mileages were approximately 79,000. | |||
| 08/16/2008 | 127000 | 1 | |
| Windstar broken rear axle strikes again. we were on our way to dinner with retired ford employee and his lovely wife. we were in dearborn on michigan avenue when bad noises, and smells came from the rear of the van. we pulled over and discovered a totally broken axle cover. my husband works in steel. if we had been on the southfield as we had planned and this happened there would have been disastrous results not only for us but we could have placed other families in danger as well. both men. the police who stopped to help and the tow truck driver agreed that axles don't just break. *tr | |||
| 06/17/2008 | 78456 | 1 | |
| 2000 ford windstar sel. discovered a crack in rear axle. it was located near the center of span between rear wheels. the crack ran from top to bottom of the axle about 3 and was spread apart approximately 1/8 on bottom. there was only 50% of the axle remaining. fortunately i discovered it just prior to a vacation trip with our family of 5. there has been no known event to explain the cause. *tr | |||
| 06/13/2008 | 112000 | 1 | |
| I was driving at 3:00pm with my children in the van when my back drivers side tire blew out and the rear axle spit into two. this happened without warring. i drive a 2000 ford windstar sel with approx. 100k miles. *tr | |||
| 06/12/2008 | 137000 | ||
| Tl*the contact owns a 2000 ford windstar. on june 12, 2008, the handling in the vehicle malfunctioned. the contact took the vehicle to a local mechanic for routine maintenance and was informed of a 4-inch crack in the rear axle on the driver's side of the vehicle. the mechanic stated that he does not have the tools to repair the vehicle; therefore, he will reassemble the vehicle so it can be taken to the dealer for repair. the failure and current mileages were 137,000. | |||
| 07/07/2003 | 1 | ||
| While making a left turn onto the intersection and without prior warning a loud noise was coming from the rear. consumer was able to pull over and noticed that the bracket holding the sway bar on the passenger side had detached from the frame. *ak | |||
| 7 | 05/01/2000 | ||
| The sliding doors would unlatch on their own without warning while driving. the electrical doors were control by remote. the took the vehicle to the dealership at least 7 times for the problem before having the sliding door repaired. now the driver side sliding door is having the same unlatching problem. a child sits on the outboard position where the sliding doors are unlatching. *ak the rear suspension was readjusted, the vehicle had various electrical problems such as the abs light, the theft flashing light, and the speedometer. ph *jb | |||
| SUSPENSION - REAR - AXLE - NON-POWERED AXLE ASSEMBLY | |||
| 06/02/2011 | 158013 | ||
| Tl* the contact owns a 2000 ford windstar. the contact stated after having the vehicle repaired for recall nhtsa campaign id number: 10v385000 (suspension:rear:axle:non-powered axle assembly) and recall nhtsa campaign id number: 11v030000 (structure: frame and members:under body shields), she was unable to drive the vehicle since the brackets and bolts hang so low which caused it to get stuck when driving over a pot hole or on train tracks. the contact stated that the repairs only serve as a band aid and failed to remedy the problem. the vehicle was taken to a local mechanic who stated the vehicle was unsafe to drive since the sub frame was extremely compromised and needed to be replaced. the manufacturer was made aware of the failure but did not offer any assistance. the vehicle was not repaired. the failure and current mileage was 158,013. rvk | |||
| 06/01/2011 | 1 | ||
| 2000 ford windstar. consumer writes in regards to a recall notice for a faulty rear axle *tgw the dealer informed the consumer the axle was in need of repair due to deterioration. the consumer then received a call from the dealer stating a buy back offer of $2,400 was being offered. the consumer turned down the offer and decided to have the vehicle repaired. the consumer was informed the repairs would not be complete until feb 2011. while the vehicle was still at the dealer, the consumer received another recall regarding the subframe lower control arm. the vehicle was inspected and it was determined the vehicle met the requirement for the repair. the consumer then received a second buy back offer from ford and decided to take the offer. the consumer stated he received the run-around regarding the buy back offer and in the end, the buy back offer had expired and the dealer repaired the vehicle. *jb | |||
| 06/01/2011 | 1 | ||
| 2000 ford windstar. consumer writes to express discontent regarding vehicles recalls *tgw the consumer stated she received four recalls for the vehicle. the consumer stated when she took the vehicle to the dealer for the recall regarding the replacement of the brake harness, the odometer and speedometer were damaged. the dealer informed her they were not responsible for damage caused by the defective part. when the consumer went to the dealer for another recall, they kept the vehicle for a week, only to be told the parts were not available to replace the rear axle. *jb | |||
| 10/28/2010 | 126000 | ||
| Tl*the contact owns a 2000 ford windstar. the vehicle was included in the recall associated with nhtsa campaign id number 10v385000 (suspension:rear:axle:non-powered axle assembly). the vehicle was taken to an authorized dealer; however, approximately four months later the vehicle was still in possession of the authorized dealer awaiting repairs. the contact was told that the repair parts were unavailable. the failure and current mileage was 126,000. | |||
| 02/01/2011 | 1 | ||
| 2000 ford windstar. consumer writes in regards to the recall on the vehicle is a rear axle fracture due to corrosion build up *tgw the dealer inspected the vehicle and determined there was a crack in the rear axle. the consumer stated the dealer has not made any repairs as the part(s) were not available. the consumer has been without her vehicle since november 5, 2010. the consumer was given a time frame of march 21, 2011 for the repair. *jb | |||
| 01/03/2011 | 1 | ||
| 2000 ford windstar. consumer states broken/cracked axle *tgw the consumer stated the dealer has had his vehicle since october 2010 and nothing has been done to repair/fix the problem. *jb | |||
| 08/01/2009 | 1 | ||
| 2000 ford windstar. consumer states rear axle broke while driving *tgw the consumer stated his wife was driving on the highway, when suddenly the van began to shake. the van could no longer be driven due to the axle breaking. *jb | |||
| 01/01/2008 | 1 | ||
| 2000 ford windstar. consumer writes regarding the potential operating problem with the rear axle recall.*tgw the consumer stated the vehicle was totaled after she had an accident due to the failure of the rear axle. the consumer lost control of the vehicle and slammed into an ice bank. when the consumer exited the vehicle, the rear wheels were embedded into the side of the van at a bizarre angle. the consumer was slightly injured as she tried to control the vehicle.*jb | |||
| 06/16/2009 | 1 | ||
| 2000 ford windstar. consumer would like reimbursement for rear axle assembly repairs due to the recall that was issued. *tgw on june 16, 2010, the rear axle assembly snapped in two while the consumer was backing out of the driveway. *jb | |||
| 10/13/2009 | 112000 | 1 | |
| Tl*the contact owns a 2000 ford windstar. while entering the driveway from a six hour trip, the rear side of the vehicle malfunctioned. a local mechanic advised her that the rear axle fractured in half. the vehicle was being repaired. . the current and failure mileages were 112,000. updated 11/12/09 *cn updated 11/16/09 | |||
| 04/24/2007 | 79491 | 1 | 03/30/2000 |
| My 2000 ford windstar with appx 79500 miles had the rear axle nearly severed (appx 80 %) on apr 24, 2007 while pulling out of my driveway. my local ford dealer service mgr states that he has seen at least 5 of these malfunctions. my vehicle has been highly maintained, garage stored, and under body flushed twice a year since i purchased it in the spring of 2000. upon inspection of the axle, it was apparent that corrosion was present in an appx 1/2 inch area, and the roadside curb caused the crack from this weakened spot. obviously, if a less observant driver had not noticed the instability and had taken it on a high speed highway, a catastrophic accident would likely have occurred. kenny ross ford south replaced the axle (for $1135.74), and i have retained the old one for my next course of action. | |||