Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VISIBILITY - GLASS, SIDE/REAR | ||||||||||||||||
| 00V020000 | FORD MOTOR COMPANY | from 08/11/1999 to 09/19/1999 | V (Vehicle) | 1475 | 03/24/2000 | MFR | FORD MOTOR COMPANY | 01/31/2000 | 02/02/2000 | |||||||
| Defect Summary | Vehicle description: mini vans. these vehicles may have been built with incorrect urethane, resulting in an adhesive bond rather than the intended molecular bond for the front windshield and rear liftgate glass. | |||||||||||||||
| Consequence Summary | If the bond deteriorates, it could provide less than the intended level of glass retention in the event of a crash. | |||||||||||||||
| Corrective Summary | Dealers will replace the windshield and liftgate glass. | |||||||||||||||
| Notes | Ford recall no. 00s01.owner notification began march 24, 2000. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | ||||||||||||||||
| 01V261000 | FORD MOTOR COMPANY | from 04/16/1998 to 06/02/2001 | V (Vehicle) | 598256 | 08/27/2001 | MFR | FORD MOTOR COMPANY | 08/15/2001 | 08/27/2001 | |||||||
| Defect Summary | Vehicle description: mini vans. contaminants such as water, salt, and windshield washer solution can enter the wiper motor cover assembly through pinholes on the exterior of the cover that are used in the molding process. in addition, on certain of the vehicles built between february and august 2000, a switch located in the plastic cover of the wiper motor gear case could malfunction and overheat. either of these conditions could potentially result in loss of intermittent wiper function, loss of wiper park function, complete loss of wiper function, smoke, or ignition of the plastic cover material. contaminant entry could also result in unintended wiper motor operation. | |||||||||||||||
| Consequence Summary | Switch malfunction is most likely to occur when the intermittent setting of the wipers is being used, or when snow or ice obstructs the blades from returning to the parked position at the bottom of the windshield. loss of visibility while driving increases the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will install a new wiper cover with improved sealing and water resistance. owner notification begain august 27, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-866-436-7332. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - REAR WINDOW | |||||
| 04189 | 12/13/2004 | 04245 | 10014062 | Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair. *tt | 04/27/2005 |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING | |||||
| 041514 | 08/09/2004 | 04189 | 10011159 | Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair. *tt | 01/04/2005 |
| 031501 | 07/12/2004 | 04137 | 10009321 | Inoperative electric rear window defroster (heated backlite) grid lines, integral antenna concerns. *tt | 09/23/2004 |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||||
| 01156 | 08/06/2001 | 623944 | Some vehicles may exhibit heater core leaks. *slc | 10/31/2001 | |
| 13554 | 11/01/1999 | 610931 | Concerns with dust entering into auxiliary air conditioner air distribution. *tt | 05/18/2000 | |
| VISIBILITY - GLASS, SIDE/REAR | |||||
| 00S01 | 02/01/2000 | 618569 | Safety recall 00s01 regarding windshield and/or liftgate glass replacement. *jhb | 04/16/2001 | |
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||||
| 14182 | 03/01/2001 | 620305 | Some vehicles may exhibit door glass that is slow to travel upward. this may be caused by the glass not positioned level in the guide channel. *tt | 07/24/2001 | |
| 14182 | 06/01/2000 | 613883 | Some may exhibit door glass that is slow to travel upward. *tt | 09/20/2000 | |
| 13982 | 03/01/2000 | 612898 | Some vehicles may exhibit door glass that may bind or travel slowly up / down. *tt | 06/13/2000 | |
| 13812 | 01/01/2000 | 612828 | Information on how to disable the child lock feature. *mjs | 06/12/2000 | |
| 13792 | 01/01/2000 | 612813 | Vehicles may exhibit a power sliding door concern and servicing. *mjs | 06/12/2000 | |
| 8348 | 03/01/2000 | 612762 | Some vehicles may exhibit door glass that may bind or trvel slowly up / down. *tt | 06/12/2000 | |
| 7989 | 01/01/2000 | 7989 | 612495 | Power sliding door concern. | 06/08/2000 |
| 13329 | 10/01/1999 | 609615 | Information on disabling the autolock feature on some vehicles. *tt | 04/04/2000 | |
| 13143 | 09/01/1999 | 6090510 | Information regarding rear seat entertainment system. *mjs | 03/21/2000 | |
| VISIBILITY - REAR WINDOW WIPER/WASHER - MOTOR | |||||
| 15451 | 11/01/2001 | 630475 | Some vehicles may exhibit an inoperative rear wiper motor condition. *tt | 04/17/2002 | |
| 15303 | 10/01/2001 | 630210 | Some vehicles may exhibit an inoperative rear wiper motor condition. *tt | 04/15/2002 | |
| VISIBILITY - WINDSHIELD | |||||
| 14797 | 04/01/2001 | 619290 | Some vehicles may exhibit fogging of the front and side windows. *tt | 05/22/2001 | |
| 14364 | 09/01/2000 | 618635 | Some vehicles may exhibit a distorted / wavy condition in the windshield glass when looking through the glass at an extreme angle from inside the vehicle. *jb | 04/18/2001 | |
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||||
| 13253 | 09/01/1999 | 6090655 | (continued from 13251 and 13252) uncommanded front wiper function. *mjs | 03/22/2000 | |
| 99224 | 10/18/1999 | 6089685 | Subject regarding front wipers operating while switch is in off position. *tt | 02/11/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 12/27/2011 | 142000 | ||
| Tl-the contact owns a 2000 ford windstar. the contact stated that the vehicle was parked and smoke began to emit from under the hood. the contact did not see flames, but poured water under the hood to put out the smoke. the windshield wiper motor stopped functioning after the failure occurred. the vehicle was taken to an authorized dealer for a diagnostic test and the technician stated that water entered the wiper motor and started a fire. there was a recall under nhtsa campaign id number 01v261000 (visibility:windshield wiper/washer:motor), that may be related to the failure. the manufacturer was made aware of the failure and stated that the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 142,000. sm. | |||
| 12/27/2011 | 142000 | ||
| Tl- the contact owns a 2000 ford windstar. while parked the contact noticed smoke escaping from under the hood. the contact applied water under the hood to put out the smoke. the contact did not see a flame. the windshield wiper motor would not function after the failure occurred. the vehicle was taken to the dealer for diagnostic. the technician stated water had entered the wiper motor and started a fire. there was a recall under nhtsa campaign id number: 01v261000 (visibility:windshield wiper/washer:motor) that may be related to the failure. the manufacturer was made aware of the failure and stated the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 142,000. ds | |||
| 08/08/2011 | 209950 | ||
| I own a 2000 ford windstar and the windshield wipers have quit working for the third time. this always seems to happen while i am driving in the rain, which is not safe at all, but yesterday it happened during a very heavy thunderstorm while i was driving down the interstate at 70 mph! it has always been wiper motor failure and the motor needs to be replaced. i have seen a recall in the past on the 2000 ford windstar for this same complaint. i contacted my local dealership and they stated that my windstar was not included in this recall. as much of a hassle and an expense it is to have the wiper motor replaced, it's still not as much a hassle as it is dangerous to be driving a vehicle that not only do the wipers randomly quit working without any warning but the abs and traction control will kick off all the time and ford won't fix or do anything about the failures that so many other windstar owners continue to have. how many recalls on safety issues do you have to have before the entire vehicle is recalled? the frame, the suspension, the wipers, the speed control system and the anti-lock brake system, all the things that a driver truly needs to safely transport their family around have been recalled on the windstar. this doesn't even touch the amount of money that has been spent on the lean system bank 1 & 2 error codes and the engine light still comes on for the same code. i'm sure this has a lot to do the the terrible gas mileage that is not even close to what the original sticker quoted!. or the torque converter issues in the transmission that had to be completely rebuilt. a lot of the windstar's issues started while it was still under warranty and just continued to get worse. if were up to me i would definitely call the vehicle a lemon. p.s. after talking to my neighbor, he also has replaced his windstar's wiper motor three times. seems to be happening to more vehicles than just mine. | |||
| 07/31/2008 | 70000 | 1 | |
| I have a 2000 ford model sel - my wipers stopped working. i took it too ford to get the problem fixed since i have an extended warranty on my vehicle (intercontinental warranty services -iws - 1-800-333-3028) iws first agreed to cover the repairs to the burned out wiper motor. ford (305-266-3000) called iws to get an additional cable to be covered as well since the pins that were attached to that cable where also attached to the wiper motor and broke off. they got corroded with water and rust build up. iws then decided to reject coverage since water damage is not covered in their policy. i spoke with iws and they gave me recall #01s25 and advised me ford would have to cover the repairs. i called ford back and they advised me that no recalls show up for my vin#. however, i find that the same issue of this recall is affecting my vehicle as well and feel it needs to be covered by ford or iws. www.customersaskford.com per mike (at ford, no recall shows up for my vin#). i checked on the ford website and was advised that no recall shows for my car. *tr | |||
| 06/15/2008 | 1 | ||
| Every time we get heavy rains my front windshield leaks. while checking recalls i have come across this problem which my mechanic explained to me exactly as the recall reads. ford will not fix the problem because there is no recall on their site. i was told it could be because the recall was too old or it was already taken care of but they don't know which. this vehicle was purchased from a ford dealer almost a year ago. i was told in event of an accident my windshield may come loose because of the bonding and could result in injury or death. *tr | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 04/08/2000 | 1 | ||
| I rented this vehicle from budget - i do not own it. however, we drove it the night of 4/07/00 to dinner during blizzard-like conditions in great lakes, il - very windy, cold, and snowing. we had the heat on and the window defroster for the rear, left passenger-side (third window) window also on. this is a unique feature of the windstar minivans.there are also two ceiling-mounted heating vents that direct heat into the back third of the van, including the third passenger side window which has the defroster embedded in it. i parked the van at the hotel after we returned from dinner. when i went out to the van the next morning, the third side passenger window on the left side was shattered. i phoned the waukegan police department and the officer who came out first asked if the window had a defroster in it. he said he was aware of other occurrences like this. he said he didn't think it was vandalism but instead was caused by the extreme temperature contrast between the air in the interior of the van (where the defroster and the heater were on) and the exterior air, which was well-below freezing. while the van was moving the air was constantly circulating both inside and outside the van, however, once the van was parked and the hot, interior air was no longer circulating , the extreme temperature contrast between the air on the inside of the van and the air outside of the van caused the window to shatter. while i am relieved that there were no occupants in the last seat of the van when the window shattered, i am concerned about the potential danger to others. do you have any info about this engineering defect?> | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - REAR WINDOW | |||
| 09/13/2004 | 70940 | 1 | |
| Passenger's side middle window located on the sliding door blew out when the consumer shut the door. *ak | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||
| 10/20/2004 | 90000 | 1 | |
| The heater blower chamber malfunctioned, causing defroster/ defogger and the heat system to become inoperative. thus, reducing consumer's visibility. the entire heater blower chamber had to be replaced. *ak *sc | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING | |||
| 05/20/2004 | 53000 | 7 | 04/29/2003 |
| The vehicle kept blowing fuses, and caused the transmission to mallfunction. the manufacturer refused the claim. *ak the heater would make a thump noise inside and would not heat, the third light blew fuses and could not be shifted out of park, there was no out put from the abs relay, there was possibly an intermittent short in the switch, the abs light stayed on, the short was traced to the deactivator switch, leaking fluid into the switch. *sc *jb | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||
| 07/05/2003 | 51185 | 5 | 07/05/2003 |
| Dt: the contact stated the interior lights, power windows, radio, and heater would stay on after the ignition was turned off and the key is removed. the fuse has to be removed every time the vehicle is turned off. he found recall 00v351000 on line concerning this problem. when he contacted the dealer , they said that this vehicle was not included in the recall due to vin. also there was a problem with the cruise control. the off switch for cruise control did not work. the cruise control could only be turned off by applying the brakes. *ak | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 04/13/2005 | 1 | ||
| 2000 ford windstar driver side window shattered. *ts the passenger side sliding door window shattered but did not break. there was no evidence on the glass of any sort of impact. it was still intact and perfectly flat (no indentations, marks, scuff etc). *nm | |||
| 02/13/2005 | 1 | ||
| Rear window blew out for no apparent reason. *ak | |||
| 01/15/2005 | 79650 | 1 | 09/28/2003 |
| Rear hatch window exploded while waiting to pull into disabled parking--sending glass throughout vehicle and embedding glass in my head as well as causing stroke symptoms...with 18 recorded incidents this is a defect that should be investigated and ford should be charged for this condition with rear hatch window. *jb | |||
| 04/13/2004 | 1 | 04/12/2003 | |
| While driving at normal speed rear window burst unexpectedly. *ak | |||
| 04/13/2004 | 92000 | 1 | 04/10/2003 |
| While driving at normal speed and under normal weather conditions rear window burst without warning. there were no injuries. *ak | |||
| 11/27/2002 | 29000 | 1 | 05/21/2000 |
| I went out and started the van so it could warm up and then went in to get my daughter ready for her dentist appointment. the van had warmed approximately 25 min when we got in. i was backing out of the drive way and noticed there was frost on the rear lift gate window, not a lot just enough to decrease my visibility, so i turned on the rear defroster. approximately 1 mile down the highway there was a loud explosion sound followed by glass shattering, causing me to slam the brakes and pull over to the side of the road. i then realized that the rear lift gate glass had shattered out. fortunately no other cars were on the road at the time and no one was injured just frightened. i called ford customer service and spoke with a gentleman there. i was told he could not do anything that it would be up to the dealer as to whether they would replace it or not. i then called the local dealer and spoke with a gentleman there who said he would contact the service manager and get back with me. he phoned later that day and said that they would not replace the window, i would have to have it done myself. so i did. i decided to do some investigation on this matter and found that there was a recall on some 2000 windstar's concerning the back glass, and many complaints from others who had theirs to shatter out as well. some for no apparent reason. i have since contacted the ford motor co. to tell them of the problem and asked to be reimbursed the money for the back glass as i felt that we should have received a recall and if that many people had the same problem that it was a safety issue. i was told that they would not reimburse us for the glass because ours did not have a recall on it. i have also filed a claim with the dispute settlement board and i am waiting on their decision. is there anything else i can do. ford does not seem to care. *jb | |||
| 12/12/2002 | 33000 | 03/01/2000 | |
| Rear liftgate glass self-shattered without warning. vehicle was parked in a locked garage with all doors locked. ph | |||
| 08/01/2002 | |||
| Consumer states that rear passenger side window exploded without warning. ts | |||
| 01/29/2002 | 2 | 02/01/2000 | |
| Liftgate windshield blew out. car had been sitting in the garage for hours. cause unknown. if children were present some one could have been injured. *akconsumer pulled out of the garage, drove approximately 35 feet and stopped. driving again less than 40 feet and the liftgate window blew out. *jg | |||
| 01/09/2002 | |||
| Without collision occurring, while vehicle was parked with engine on, rear window exploded without incident. please give any further details.*ak | |||
| 12/07/2000 | 1 | 03/01/2000 | |
| Was driving along suburban street with rear defogger on. rear window shattered for no apparent reason. | |||
| 06/20/2001 | 1 | 06/01/2000 | |
| While driving 10 miles per hour, rear tailgate glass window exploded. it was raining out. road conditions were wet, smooth, paved surface. glass shattered and flew everywhere, inside vehicle and outside vehicle. loud explosive noise. it was extremely frightening. luckily, i wasn't injured and didn't lose control of the vehicle and my 3 small children were not in the vehicle at the time. | |||
| 02/22/2001 | |||
| While driving on smooth roadd rear wndow exploded, recall # 00v020000.*ak | |||
| 02/10/2001 | 04/01/2000 | ||
| Rear window exploded while traveling 20 mph on a bumpy dirt road. the majority of the shattered glass came inward covering the right side of the rear passenger seat. this is a major safety problem, why are the side windows not covered under the current ford recall of 2000 windstar windshields and liftgate glass because of the bonding problem? *ak | |||
| While driving windshield would allow air to come through on driver's side. rear window allows water to leak inside vehicle whenever its raining or vehicle is being washed. *ak | |||
| 09/01/2000 | 1 | 12/21/1999 | |
| Consumer was braking the vehicle for a stop light and the rear liftgate window shattered for no reason. *mjs | |||
| 12/14/2000 | 1 | 06/01/2000 | |
| Glass on rear side window exploded ,spraying glass onto the back seat of vehicle which could have caused injuries. glass should be shattered proof. *ak the thermal and mechanical internal stress while manufacturing caused the window to explode. *yh | |||
| 12/11/2000 | |||
| While traveling at highway speed of 50 mph rear windshield exploded for unknown reason, and caused glass to shatter outward. dealer notified, and informed consumer that this was an insurance issue. please feel free to provide any further details on this matter. *ak | |||
| 10/11/2000 | 1 | 04/01/2000 | |
| No summary listed for above vehicle. *ak | |||
| 10/05/2000 | 1 | 12/08/1999 | |
| While van was standing still with ignition running rear window exploded for no apparent reason. van was taken to dealership. window was being replaced. *ak | |||
| 08/02/2000 | 1 | 10/30/1999 | |
| Consumer was washing vehicle on a cool day and back window exploded. *ak dealership did not fix the window until we found that the part was subject to recall. *yh | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 07/05/2003 | 51185 | 5 | 07/05/2003 |
| Dt: the contact stated the interior lights, power windows, radio, and heater would stay on after the ignition was turned off and the key is removed. the fuse has to be removed every time the vehicle is turned off. he found recall 00v351000 on line concerning this problem. when he contacted the dealer , they said that this vehicle was not included in the recall due to vin. also there was a problem with the cruise control. the off switch for cruise control did not work. the cruise control could only be turned off by applying the brakes. *ak | |||
| 05/15/2002 | 0 | ||
| On may 27, 2002, i was on vacation with my family using our 2000 ford windstar. i was sitting in the middle row seat and was trying to get out when i tripped and landed with my knee on stepping area of the vehicle. the force of my landing (which wasn't that hard) caused the side door to unlatch from it's grooved molding and shut on my arm with full force. i was lucky not have any broken bones (but did have to go to the doctor and have x-rays) however i was unable to work or really take care of my children (i had a 1 yr old and 5 yr old at the time) for a good month (i went back to work after a week but with pain). i called fullerton ford and told them what happened and they said the first step was to come in and have them look at the vehicle, which i did. jaime, the service rep, looked at the car and said there was nothing wrong with the car however this is a flaw in the overall design as the automatic windstar doors have a locking mechanism and the manuals only have this small molding. he recommended that i call ford motor company and lodge a complaint for a recall. he also stated that he would document all this in his computer for when ford reviewed the complaint. i called ford immediately and they said they would take my information and that would be it. when i asked about a recall they said it was doubtful but write a letter. i sent out a letter on june 15th explaining what happened and how i felt very uncomfortable driving this car as the door had slid other times in the past and i just didn't feel safe that my son wouldn't get hurt or some other child down the road. i asked them to allow me to be released from my lease and to give me a credit toward a purchase of a different vehicle...they responded on paper within two days or receiving my letter however, they chose not to mail it to me until 8 weeks later. in august, i received their response and it said that they dealership said there is nothing wrong with the car so they were going to do nothing | |||
| 01/15/2002 | 52147 | ||
| At this time we are leasing a 2000 windstar lx and we can't wait to turn it in to the dealership - and we plan to never purchase another ford product again. we have purchased a used honda accord and expect that we will be quite happy with it... there was a recall on the exhaust/emissions was fixed and the light came on again and will not go out - eastgate ford, dayton, oh does not know why the light will not go out. the paint on the luggage rack is peeling off. the door actuator on the passenger sliding door - does not work - it takes 2 people to open the door, one inside and one outside. the power steering pump is faulty. ford has a service bullentin out - but there is no recall because ford does not believe there is a safety issue here - i do not agree. proper steering is pretty important and if a smaller size female or male was turning left and the pump failed, it could be quite hazzardous. our biggest complaint is the way ford motor company and eastgate ford have treated us. there is no accountability on either part. ford or eastgate won't stand behind their product. | |||
| 06/15/2003 | 0 | ||
| Right from the day i bought the van, i have had one issue or the other. here are some of the major issues. 1. tires - my new van had bumps on all 4 tires. every tire dealer told me they would burst on driving. they were general tires. i went to ford many times and opened a case with them also to no avail. after 12,000 miles, i decided to buy 4 new tires myself for the safety of my family at my own expense. 2. at 15,000 miles, i had to get my front brakes changed as they had reached their end of life. 3. at 15,000 miles, i also had to get my transmission fluid as well as drop pan changed as they worn out 4. at 30,000 miles, i had to get my front brake pads again changed (these were also worn out). what is surprising is that my rear brakes are fine 5. at 30,000 miles, i also had to get my transmission fluid as well as drop pan changed as they worn out 6. at 40,000 miles, my check engine light came on, for which i had to get the entire cooling system changed as well as had major engine work done to remove the light. the bill was in a few thousand, and i still don't know what they did to get it all fixed 7. at 45,000 miles, i had to get front rotors and brakes again. 8. at 45,000 miles i also had to get my front tie rods changed as they were squeaking 9. my automatic door sensor has never worked since i bought the van. if you shut the doors using the electronic door openers, and if something is in the way, it will still shut the door trapping the item, rather than reversing the process. 10. my drivers side power seats have just failed, and i am yet again faced with a large expense. i will never buy a ford again | |||
| 07/05/2002 | |||
| While driving 45mph when letting power down glass touch something and door flew open.*ak | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||
| 09/28/1999 | 1 | 11/19/1999 | |
| The right rear view mirror was replaced. *slc | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - INTERIOR | |||
| When the interior rearview mirror is set for night vision it becomes distorted and hard to view objects. dealer says it's designed that way. *ak | |||
| VISIBILITY - REAR WINDOW WIPER/WASHER | |||
| 03/25/2011 | 159000 | ||
| Tl-the contact owns a 2000 ford windstar. the contact stated that he received a recall notice in regards to nhtsa campaign id number 10v385000(suspension:rear:axle:non-powered axle assembly), 00v351000(electrical system:wiring:interior/under dash) and 01v261000(visibility:windshield wiper/washer:motor). a few months later when he recieved the vehicle back he noticed that the power steering would start to pull the vehicle to the right, the windshield washer motor would only spray to one side instead of both. in addition, he noticed the anit-lock brake illuminating on a consistent basis. the dealer was contacted and they advised him to junk his vehicle. the manufacturer has not been contacted. the failure mileage was approximately 159,000. tb | |||
| VISIBILITY - REAR WINDOW WIPER/WASHER - MOTOR | |||
| 1 | |||
| The rear wiper motor started to smoke. the vehicle was taken to the dealer. *nlm | |||
| 06/01/2002 | 1 | 08/01/2000 | |
| While using rear windshield wipers, motor of rear wipers caught on fire. *ak *slc | |||
| VISIBILITY - WINDSHIELD | |||
| 06/11/2005 | 1 | 01/13/2003 | |
| Dt: vehicle was parked friday all day and on saturday morning consumer noticed a shepard hook crack in the windshield. there was a recall, but according to the manufacturer, this vehicle was not part of the recall.*ak *nm | |||
| 04/18/2002 | 1 | 04/18/2000 | |
| While at a stop the drivers side rear pop out window blew out. no injuries. temperature was mid 80's. nlm | |||
| 01/27/2002 | |||
| Door ajar light keeps illuminating for side sliding door. took vehicle to dealer, and they stated that some screws were loose, and corrected the problem. drivers insists that problem is still occurring. please provide any further information. *ak | |||
| 10/11/2001 | 0 | ||
| Front window frame on right side has some wires sticking out. *ak | |||
| 05/01/2001 | 1 | ||
| Front windshield deteriorated and caused poor visibility while looking into windshield from the side. dealer was notified, and replaced glass, but problem was still there. would like for nhtsa to look into this matter.*ak *jb | |||
| While traveling and without any indication passenger side window shattered. please provide further information.*ak | |||
| While driving windshield would allow air to come through on driver's side. rear window allows water to leak inside vehicle whenever its raining or vehicle is being washed. *ak | |||
| 04/08/2000 | 1 | ||
| I rented this vehicle from budget - i do not own it. however, we drove it the night of 4/07/00 to dinner during blizzard-like conditions in great lakes, il - very windy, cold, and snowing. we had the heat on and the window defroster for the rear, left passenger-side (third window) window also on. this is a unique feature of the windstar minivans.there are also two ceiling-mounted heating vents that direct heat into the back third of the van, including the third passenger side window which has the defroster embedded in it. i parked the van at the hotel after we returned from dinner. when i went out to the van the next morning, the third side passenger window on the left side was shattered. i phoned the waukegan police department and the officer who came out first asked if the window had a defroster in it. he said he was aware of other occurrences like this. he said he didn't think it was vandalism but instead was caused by the extreme temperature contrast between the air in the interior of the van (where the defroster and the heater were on) and the exterior air, which was well-below freezing. while the van was moving the air was constantly circulating both inside and outside the van, however, once the van was parked and the hot, interior air was no longer circulating , the extreme temperature contrast between the air on the inside of the van and the air outside of the van caused the window to shatter. while i am relieved that there were no occupants in the last seat of the van when the window shattered, i am concerned about the potential danger to others. do you have any info about this engineering defect?> | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 03/25/2011 | 159000 | ||
| Tl* the contact owns a 2000 ford windstar. the contact stated that he received notification of nhtsa campaign id numbers: 10v385000 (suspension: rear:axle: non-powered axle assembly), 00v351000 (electrical system:wiring:interior/under dash) and 01v261000 (visibility: windshield wiper/washer: motor) and the vehicle was taken to the dealer for repairs. the vehicle was left with the dealer for over a month and once the vehicle was released to the contact, the power steering would abnormally pull the vehicle to the right. in addition, the windshield washer would only spray to one side instead of both. the anti-lock brake warning light was also illuminating on a consistent basis. the dealer was contacted and they advised him to junk the vehicle. the manufacturer was not contacted. the failure mileage was approximately 159,000. | |||
| 04/16/2008 | 136000 | ||
| Tl*the contact owns a 2000 ford windstar. while driving in rainy weather conditions, the windshield wipers suddenly failed and impaired visibility. the dealer stated that his vin was not included in nhtsa campaign id number 01v261000 (visibility:windshield wiper/washer:motor), although the failures were identical. the contact would be responsible for the repair costs. the manufacturer did not provide any assistance. the speed was unknown. the failure and current mileages were 136,000. | |||
| 01/01/1901 | 1 | ||
| 2000 ford windstar with multiple manufacturer defects. consumer states these are some of the problems windshield washer fluid pump failure, reverse sensor system failure, brake light switch is sticking and more. *kb the message center started to read error when displaying the outdoor temperature. the consumer found one of the male prongs on the sensor plug had corroded and broken off, which indicated that the sensor plug was not adequately protected from moisture. one of the coolant lines to the rear heater corroded and failed at the point where it crossed under the frame at the rear of the vehicle. the check engine light illuminated. the mechanic stated the engine was running lean due to an air leak. the coolant crossover tube sprang a leak. *jb | |||
| 02/03/2004 | 1 | 05/08/2003 | |
| Information request. letter and package is in the mail concerning our complaint! *ak the consumer wanted to know the status of his complaint. | |||
| 1 | 12/08/2001 | ||
| The consumer stated that the anti-lock brake system warning light flashed intermittently while driving and the brakes made noise. the battery and wipers failed on the same day. the transmission was replaced but continued to experience problems. *ak *nlm | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||
| 11/08/2007 | 149900 | 14 | 11/01/2006 |
| Tl*the contact owns a 2000 ford windstar. while driving 55 mph, the contact heard a loud noise coming from the windshield wiper motor. the wipers and wiper park function worked intermittently. as of november 23, 2007, the dealer had not repaired the vehicle. the manufacturer stated that his vin was not included in nhtsa campaign id number 01v261000 (visibility: windshield wiper/washer: motor). the failure mileage was 149,900 and current mileage was 150,000. | |||
| 05/20/2006 | 74000 | 1 | 01/01/2000 |
| Dt*: the contact stated the vehicle was parked in the driveway and the keys were out of the ignition while the windshield wipers engaged by themselves. black and white smoke erupted from under the hood. the contact raised the hood and disconnected the windshield wiper motor which stopped the wipers. although smoke was present, no visible flames or fire was observed. upon further inspection, heat damaged the wiring harness and throttle body. the contact determined the windshield wiper motor shorted out. although the dealer was alerted, the vehicle was not inspected. | |||
| 05/02/2005 | 19000 | 1 | 08/21/2004 |
| Dt: the windshield wipers worked intermittenly and then quit working completely. there is a recall for this problem, but thid vehicle is not included in the recall due to vin. *ak | |||
| 11/01/2004 | 69000 | 1 | 09/21/2004 |
| The intermittent function on my windshield wiper motor has failed. ford has a recall on certain models of my vehicle, but evidently my particular vehicle is not included in the recall even though i have the malfunction. vehicle also has hard shift when downshifting going around a corner. *jb | |||
| 03/13/2004 | 42000 | 1 | 05/13/2000 |
| Recall of wiper moter cover. van was sitting in my driveway and started smoking, disconnected battery and found that the wiper motor shorted out. wiper motor was replaced by recall, with further investigation wiper motor cover was not properly installed, took van back to ford dealer, they told me they would not replace it out of warranty. ford wanted over $500.00 to replace it, so i replaced it my self for under a $100.00. *ak | |||
| 03/26/2004 | 44000 | 2 | |
| While driving during rainy weather, the windshield wipers failed. *ak the vehicle was recalled in august 2001. recall# 01v261000. a few months later while driving in the rain, the wipers quit. the vehicle was still under warranty. the wipers failed again during a thunderstorm while traveling on the highway. the consumer contacted ford and again they refused to fix them. *sc *jb | |||
| 06/20/2003 | 1 | 06/19/2000 | |
| Intermittent windshield wipers inoperable and wipers will not park when turned to off position obstructing drivers view and increasing possibility of a crash. a recall has been issued, 01s25, for certain models of same make and year for this exact description of problem. this vehicle, however, is not included based on the vin. *jb | |||
| 09/02/2003 | 1 | ||
| Intermittently windshield wipers became inoperable, obtructing the driver's view. a recall has been issued on similar makes and models. however this vehicle was not included due to vin. *ak | |||
| 05/01/2003 | 1 | ||
| The windshield wipers would go on and off while driving. *nlm | |||
| 1 | |||
| Consumer is requesting a loaner car while recall 01s25 relating to the wiper motor gear cover is being repaired. however, dealership refuses to give out a loaner and recall repairs have not been performed. *tt | |||
| 09/01/2001 | 2 | ||
| Consumer received safety issue notice, recall#01v261000, about wiper motor cover from ford and obtained the new wiper motor cover from the dealer. the wipers failed to operate when first getting into cold car. after car was warmed up and run for a time, wipers would begin to operate, consumer took vehicle to the dealer again and first they replaced the switch and then replaced wiper motor again. consumer is stating that the wiper motor function operation was the result of faulty engineering by ford motor company. clearly, water entered the wiper motor cover before corrective repair was initiated and possibly not removed by the dealer. consumer is expecting a refund from manufacturer.*yd | |||
| 09/28/2001 | |||
| Consumer was denied nhtsa recall 012610000/ manufacturer's recall 01s25 service. lanham ford motor company dealership stated that vehicle would have to have problem before work could be done.*ak | |||
| Intermittently windshield wipers become inoperable. dealer has attempted to repair vehicle 4 times.*ak | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - SWITCH/WIRING | |||
| 09/21/2007 | 100650 | 1 | 09/20/2000 |
| Windshield wiper failure while driving in rain on i-5 seattle washington, failure mode is similar to prior recall # 01v261000. it appears that the recall implemented in 2001/2002 was either ineffective or wiper motor was already damaged. the dealer repaired wiper by replacing damaged motor and wiring harness. corrosion was extensive. as in the original recall it looks like heating may have occurred. wiper failed and left blade stuck in a position that obstructed drivers view. *tr | |||
| VISIBILITY/WIPER | |||
| 08/01/2011 | 95000 | 1 | |
| The abs light began coming on intermittently for no known reason; gradually it has been on more. in recent weeks, have also begun having problems with the speed control working only intermittently, and last week the speedometer stopped working incorrectly; the highest speed it registers is 28-29 mph, even though i know i'm going faster. the windshield wipers now suddenly work only on low or, if turned up to the highest possible setting, they go half speed. two weeks ago a brake set up for no known reason, to the point that i smelled 'burning.' i stopped to investigate when traffic allowed and could see nothing wrong. i drove to a hospital where son was working and he investigated and found the frozen-up brake. he was able to eventually get it freed up. a vehicle that once was a very dependable workhorse has suddenly become erratic and downright scary. *tr | |||
| 08/01/2011 | 95000 | ||
| The abs light began coming on intermittently for no known reason; gradually it has been on more. in recent weeks, have also begun having problems with the speed control working only intermittently, and last week the speedometer stopped working incorrectly; the highest speed it registers is 28-29 mph, even though i know i'm going faster. the winshield wipers now suddenly work only on low or, if turned up to the highest possible setting, they go half speed. two weeks ago a brake set up for no known reason, to the point that i smelled 'burning.' i stopped to investigate wen traffic allowed and could see nothing wrong. i drove to a hospital where son was working and he investigated and found the frozen-up brake. he was able to eventually get it freed up. a vehicle that once was a very dependable workhorse has suddenly become erratic and downright scary. | |||
| 06/01/2006 | 60000 | ||
| I have had to replace the wiper motor in this vehicle twice so far and now it has malfunctioned again and i will now need to replace it again. that makes four wiper motors in one car. ford disavows any responsibility for this in my windstar, even though it has recalled this motor in other 2000 windstars. i don't understand why they won't be responsible for mine. it does all the things listed in the recall of 2001, loses intermittency, fails to work at all, turns on when i have it is on off, and once, it even caught on fire when it was turned off and not in use. needing 4 new wiper motors in one vehicle is clearly a design or manufacturing problem. this vehicle clearly should have been included in the 2001 recall for this very problem. how can i make ford take responsibility and fix this repeated problem once and for all? thank you. | |||