Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
01V262000FORD MOTOR COMPANYfrom 04/16/1998 to 12/17/2000V (Vehicle)41324508/27/2001MFRFORD MOTOR COMPANY08/15/200108/27/2001
Defect SummaryVehicle description: mini vans equipped with auxiliary rear air-conditioning. if the auxiliary air-conditioning blower motor stops turning while in the medium-low blower speed setting, there is the potential that the resistor may become hot and smoke.
Consequence SummaryThe motor could potentially catch on fire.
Corrective SummaryDealers will install a jumper wire that will ensure that the medium-low blower speed setting is protected by the thermal limiter. owner notification began augsut 27, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-866-436-7332.
NotesAlso contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT
1519108/01/2001624593Information regarding new compass setting procedure, pdi must set all. *yd11/08/2001
1511008/01/2001624140Information regarding rear entertainment system lock down screws. *slc11/01/2001
1405904/01/2000613699Information regarding class ii trailer tow - high speed ambient temp package. **mr07/27/2000
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
0220810/14/200210013060Climate control a/c service tech tips. *eh04/07/2005
1503907/01/2001621037Some vehicles may exhibit a continuous rattling noise when the a/c compressor is engaged. *tt09/06/2001
1449511/01/2000616566Some vehicles may exhibit an a/c grunt / grind (slugging) noise on initial a/c start-up. *tt03/06/2001
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
1591205/01/2002637807Subject regarding family or rear seat entertainment system handle concerns. *tt12/06/2002
1562102/01/2002630665Some vehicles with the rear seat entertainment system may exhibit an inoperative condition. *tt04/19/2002
EQUIPMENT - MECHANICAL - WRECKER AND WHEEL LIFT DEVICES
1405904/01/2000613699Information regarding class ii trailer tow - high speed ambient temp package. **mr07/27/2000
853104/01/2000613662Information regarding class ii trailer tow - high speed ambient temperature package on 2000 and 2001 models. **mr07/26/2000

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
04/21/201187000
 Automobile leaking oil and smoking. engine, abs and brake lights constantly illuminated until they were removed by the dealer i informed him the vehicle would not pass inspection and told him of my saftey concerns regarding the same.
06/01/201060000
 I own a 2001 ford windstar and approximately four months ago, the abs light and brake light illuminated, the o/d off light began flashing, the speedometer died and the odometer cleared. i no longer have heat in the front of the vehicle , nor air conditioning. approximately a week or so ago, my husband had just returned from an errand and was in the house when he heard a pop and went outside to investigate. he saw smoke coming from underneath the vehicle and immediately removed fuses from the vehicle.
08/27/2010116000
 Read axle fractured while driving my ford windstar 2001. as a result i lost control of the vehicle.
03/15/201060000
 The brake pressure differential deactivation switch (scds) (2b264) located under the master cylinder (behind the air filter) developed a leak. this caused a short and a fuse trip, fuse #10 if the engine is on. this leak also caused brake fluid to wick down two wires to the abs brake module (2c219). the fluid accumulated on the (always on) power connectors for the abs brake system which are powered by fuses 101 and 102 and are both 40 amp. the fluid attacts moisture, road salt and leads to a fire when the fluid and moisture act as conductor between the hot leads and ground. lights that stay on are: abs,and brake, od flashes. speedometer and odometer do not work. also there is no heat or ac.
08/27/2010116000
 Read axle fractured while driving my ford windstar 2001. as a result i lost control of the vehicle.
03/15/201060000
 The brake pressure differential deactivation switch (scds) (2b264) located under the master cylinder (behind the air filter) developed a leak. this caused a short and a fuse trip, fuse #10 if the engine is on. this leak also caused brake fluid to wick down two wires to the abs brake module (2c219). the fluid accumulated on the (always on) power connectors for the abs brake system which are powered by fuses 101 and 102 and are both 40 amp. the fluid attacts moisture, road salt and leads to a fire when the fluid and moisture act as conductor between the hot leads and ground. lights that stay on are: abs,and brake, od flashes. speedometer and odometer do not work. also there is no heat or ac.
06/01/201085000
 When the abs light and brake warning lights come on, the braking distance significantly increases. this is an intermittent problem that comes on with hot weather. on a cool morning or at night there will be no warning lights, but they come up when car heats up in the sun. the ford recall 09s09 was done on this car and brakes are in very good condition. the abs seems to work when the warning light are gone, but brakes seem to be slow to respond in hot weather when heat triggers the abs warning lights.
EQUIPMENT ADAPTIVE
06/14/2011108000
 Abs brake light on brake light on the (mostly unservicable) ecu master relay has a bad soldier joint which fails prematurely and causes the abs light and dtc c1185. it also causes the enhanced abs braking system to become inoperable.
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
07/13/2012150000107/21/2011
 7/21/2011 bought van from private party. recall completed in march of 2011 regarding back axle. on 7/13/2012 8pm, my 18yr old son, while driving home from lacrosse practice, nearly killed. upon pulling out onto the main road, he lost all controls, no steering, no brakes and no power. he coasted and prayed it would stop. i arrived, we called aaa. flatbed to my home driver could not believe his eyes. the engine had fallen out. 7/16/12 called ford in mich and spoke to rep. to be towed 13 miles away to route 23 auto at our expense. really? route23 wanted nothing to do with me (they did recall). went back and forth then per rt23 it will be a month until we can look at it getting know where. 7/18-22 borrowed friend car for tournament. 8/1/12 called magarino ford and with great concern had a flatbed that night. this tow truck driver could not believe it. fluids raced out and double stabilized for engine sliding during transport. 8/2/12 magarino called 9am, pictures sent to ford and awaiting reply. 8/5/12 t/c from m stating ford refuses to buy back and sending a subframe. you mean a recalled one? magarino caught in middle i questioned whether he would put his children in this van. he softly replied, no what am i to do, out of work 2 years, single parent with no car to find work. 8/8/12 i questioned ford why this van ever left rt 23 auto, according to researched paper a part was waiting on. you mean to tell me that upon this fixed axle nobody noticed the subframe was rotted from inside out causing the engine to fall out the next summer nearly killing my son! but they signed it was fine! really? now we have case # 1373091992 8/10/12 picked up van. broke= a/c, r-window, heater engine, airbag, brake light on, runs hot steering= thumps makes noise (full fluid) skip gears, sways, barely can get up a hill. 11yr old scared to drive in it
09/11/20081300001
 2001 ford windstar -brake light indicator, abs light indicator, odometer inop, squealing brake noise during turns, air conditioning just stopped working. *tr
06/25/2008610001
 I just recently brought my ford windstar (2001) to the repair shop due to some unexpected electrical malfunction. at first, both abs and brake light on the dashboard turned on then the odometer counter went blank, o/d light was constantly blinking and the air conditioning compressor will not engage. my mechanic told me about what he discovered under the dashboard, the abs mechanism damaged the electrical harness due to abs control fluid leak. i decided to look for the replacement parts on the internet due to a very costly repair and discovered that there is a lot out there having the same issues i had experienced. luckily my vehicle did not set on fire. i am surprised that ford company never took action on this issue knowing that this could lead to a very serious accident. kindly inform me if there is any recall from ford company regarding this problem. *tr
02/01/2007980002
 Tl*the contact owns a 2001 ford windstar. the air conditioner, cruise control, and radio failed. the contact inspected the switch on the master cylinder and noticed that the switch for the cruise control was covered with fluid. the cruise control switch was replaced; however, the new switch also failed. he cut the wires to the switch in order to operate the vehicle. he then heard a knocking sound coming from the engine compartment. the lifters were replaced, but the knocking sound continued. the upper intake was replaced as well. the purchase date was unknown. the failure mileage was 98,000 and current mileage was 119,000.
06/19/200787850111/10/2001
 Upon starting the 2001 ford windstar van tuesday morning several of the warning lights stayed on, including the brake and abs lights. the digital odometer display changed from numbers to dashes and the speedometer remained at 0 when driving. also, the air conditioning (a/c ) stopped working. i took it to the ford dealership for repair. it took them 2 days to find the problem which turned out to be a defective cruise control deactivation switch. the service dept. manager said we were fortunate that the van did not catch on fire. he told us that the switch had completely melted and had charred the surrounding wires. this problem is very similar to the problem which caused the massive ford recall in 2005, but ford claims that this has never been a problem in their minivans. the ford dealership did repair the damage at a cost of about $700. i did not think to ask at the time if i could have the burned switch. i would like this to go on record in case there are other vans out there with the same problem. perhaps the ford recall needs to be extended to include the windstars as well. i contacted ford by email and was told that there were currently no safety recalls involving this van.*ak
07/11/20021
 Consumer states air conditioner compressor is noisy. dealer checked compressor for noise, but no problem found. *tt
09/10/200230001
 Noticed smoke coming from the hood of vehicle. shortly after, the vehicle was in flames. *mr investigative report revealed that the cause of the fire was from the failure of the air conditioner lines which had been replaced prior to the fire. *tt
206/01/2001
 I have repeatedly contacted my dealer for the problems that exist with my vehicle. the brakes fail after prolonged pressure at red lights. i was told to set my parking brakes to adjust. i had two large bumps on the steering wheel. i was told that it was a broken bearing and they replaced my steering wheel and fixed the broken bearing. the new wheel has the exact same bumps. i was told not to worry about it. the air conditioner was making grinding sounds. the compressor was replaced. the enige has a ticking noise when vehicle is in gear but stopped with brake. i was tols this is the injectors and nothing was wrong. the van stalls at any speed for no reason after long periods of driving. i was told it was my alternator. i have had my van not long and already have a rebuilt new van. i went to the dealer and drove another van. none of the above problems were seen. i was told there is nothing that i could do but to trade in and pay mega bucks for another one. my van has been in the shop for 9 days the first time and 15 days the second time. i feel i have been wronged by the ford motor company and i should be given a vehicle that i can drive and feel safe in. i feel that the vehicle has more problems then the 1980 aerostar that i replaced with this one. please let me know if there is anything that i can do to solve this problem. if there is nothing, then please warn others from the problems that i have encurred.*ak
10/23/2001
 Recall 01 v 262 000/aux a/c blower motor wiring: dealer; fullenton ford; summerville, nj; phone # 908/722-2500)unable to schedule appointment no sooner then last week of november or sometimes in december; seeking help from nhtsa in this matter. feel free to provide any further information.*ak
EQUIPMENT - ELECTRICAL - ANTI-THEFT DEVICES
1
 Consumer noticed any speed vehicle would stall due to anti theft device. *ak
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
02/01/2007980002
 Tl*the contact owns a 2001 ford windstar. the air conditioner, cruise control, and radio failed. the contact inspected the switch on the master cylinder and noticed that the switch for the cruise control was covered with fluid. the cruise control switch was replaced; however, the new switch also failed. he cut the wires to the switch in order to operate the vehicle. he then heard a knocking sound coming from the engine compartment. the lifters were replaced, but the knocking sound continued. the upper intake was replaced as well. the purchase date was unknown. the failure mileage was 98,000 and current mileage was 119,000.
10/30/2003550001
 While driving consumer smelled a burning aroma. the smell was coming from inside of the vehicle. consumer pulled over to investigate the smell, and noticed that the rear passenger door speaker was on fire. consumer was able to put out the fire.*ak
EQUIPMENT - MECHANICAL - JACKS
07/09/2001103/01/2001
 On july 9, 2001, while changing a flat tire, the jack failed. it crumpled just near the apogee. i put the jack exactly where instructed. the towing service told me they had seen other jacks fail in similar ways. when i contacted the dealer, i was made to feel that i had done something wrong and there was reluctance to replace my jack. only when i continued to complain did they put in a warranty request.*ak