Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| OTHER | |||
| 07/15/2003 | 67000 | ||
| Bought the used vehicle from a used car dealer. didn't check for paint peeling or rust, thought a 2 year old car wouldn't have any. i washed the car, and as i waxed it, discovered the peeling paint on the roof rib, almost entire lenghth of vehicle, then found rust at the bottom of the front passenger door and rear passenger sliding door. contacted ford, instructed me to go to local dealership, went to gervais ford in ayer ma. service manager looked over the car, made notes, informed me he would contact ford headquarters to see if they will do anything. two weeks later, he contacted me and informed me there was nothing they could do regarding the paint or the doors rusting from the inside out. | |||
| 08/09/2003 | 1 | 12/14/2000 | |
| Check engine light - ford vehicles have this problem. i had a 95 ford aerostar, 95 windstar and the check engine light occationally turned on. i called the dealership and was told not to worry because it's only for the emmision system. i have a 2001 windstar and 2002 explorer sport tract with the same problem - the check engine light. my wife brought the windstar back to the dealership and they fixed the problem with the fuel cap not properlly closed, according to the mechanics. can the manufacturer make a different warning light rather than confusing the driver with an engine problem? *ak | |||
| 05/31/2003 | 31000 | 1 | 05/23/2001 |
| Power steering system failure. traction control failure. anti-lock brake (abs) system failure. tire pressure monitor system failure. *tt | |||
| 08/04/2002 | 2 | 02/01/2002 | |
| This is the second time i have had the van in because the check engine light came on. the first time they told me it was a faulty sensor but now they say it is a cracked seal in the fuel tank. when i asked the part's guy when i could expect the part in he told me that there was a national backorder on the fuel tank because ford has had to replace a lot of them. | |||
| 09/02/2001 | 6 | 08/23/2001 | |
| Consumer stated arm rest on the passenger side of the vehicle is broken, cause unknown. *ak clunk noise in front end while turning or accelerating from a stop, can also be felt with vibration, passenger side dash area hanging. both sliding door rubber stops missing, driverside sliding door stop replaced. grinding noise in rear when applying brakes. when heat is on vent smells like something is burning. wipers will not clear windshield, washer solvent sprays in one spot. normal operation. *tt | |||
| 09/01/2001 | 1 | ||
| Nhtsa recalls 01v261000 and 01v207000. dealer has been contacted for repairs. dealer failed to return phone calls over a two week period, after filing a complaint with nhtsa, the dealer scheduled an appointment. *slc | |||
| 07/15/2001 | 1 | 01/01/2001 | |
| This vehicle was serviced on 7/12 and on the way home the engine light came on. i contacted the dealer and took the vehicle in for correction. finally determined that a ceramic plug at the top of the gas tank had cracked. needed to replace entire tank and it was. two weeks later driving and a big time gas leak developed-fire dept called and vehicle towed for repair. fire department stated that we were lucky that there was not a fire and ensuing explosion. there was another windstar at the dealer at the same time with the same problem. *ak | |||