Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | ||||||||||||||||
| 01V261000 | FORD MOTOR COMPANY | from 04/16/1998 to 06/02/2001 | V (Vehicle) | 598256 | 08/27/2001 | MFR | FORD MOTOR COMPANY | 08/15/2001 | 08/27/2001 | |||||||
| Defect Summary | Vehicle description: mini vans. contaminants such as water, salt, and windshield washer solution can enter the wiper motor cover assembly through pinholes on the exterior of the cover that are used in the molding process. in addition, on certain of the vehicles built between february and august 2000, a switch located in the plastic cover of the wiper motor gear case could malfunction and overheat. either of these conditions could potentially result in loss of intermittent wiper function, loss of wiper park function, complete loss of wiper function, smoke, or ignition of the plastic cover material. contaminant entry could also result in unintended wiper motor operation. | |||||||||||||||
| Consequence Summary | Switch malfunction is most likely to occur when the intermittent setting of the wipers is being used, or when snow or ice obstructs the blades from returning to the parked position at the bottom of the windshield. loss of visibility while driving increases the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will install a new wiper cover with improved sealing and water resistance. owner notification begain august 27, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-866-436-7332. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - REAR WINDOW | |||||
| 04189 | 12/13/2004 | 04245 | 10014062 | Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair. *tt | 04/27/2005 |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING | |||||
| 041514 | 08/09/2004 | 04189 | 10011159 | Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair. *tt | 01/04/2005 |
| 031501 | 07/12/2004 | 04137 | 10009321 | Inoperative electric rear window defroster (heated backlite) grid lines, integral antenna concerns. *tt | 09/23/2004 |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||||
| 01156 | 08/06/2001 | 623944 | Some vehicles may exhibit heater core leaks. *slc | 10/31/2001 | |
| VISIBILITY - REARVIEW MIRRORS/DEVICES | |||||
| 14959 | 06/01/2001 | 622715 | Exhibiting a hairline crack with no loss of mirror function in the heated / signal mirror surface. *tt | 10/22/2001 | |
| VISIBILITY - REAR WINDOW WIPER/WASHER - MOTOR | |||||
| 15451 | 11/01/2001 | 630475 | Some vehicles may exhibit an inoperative rear wiper motor condition. *tt | 04/17/2002 | |
| 15303 | 10/01/2001 | 630210 | Some vehicles may exhibit an inoperative rear wiper motor condition. *tt | 04/15/2002 | |
| VISIBILITY - WINDSHIELD | |||||
| 14797 | 04/01/2001 | 619290 | Some vehicles may exhibit fogging of the front and side windows. *tt | 05/22/2001 | |
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||||
| 15583 | 01/01/2002 | 630136 | Some vehicles may exhibit a loose rear wiper arm. *tt | 04/15/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 10/09/2010 | 100000 | ||
| 2001 ford windstar sport minivan was parked. one person entered thru the drivers side sliding door and pushed the button to open the sliding door on the passenger side. loud popping noise was heard and rear passenger side window exploded. large chunks of glass were shattered both inside and outside the car. minor cuts from the glass were sustained. window was replaced at my expense. | |||
| 07/19/2005 | 65000 | ||
| Tl*the contact owns a 2001 ford windstar. when the contact first purchased the vehicle, it shut off. the rings in the engine had to be replaced. she also heard a rumbling sound when the brake pedal was depressed. an auto repair shop stated that the brakes were operating normally; however, after much complaining, the contact had the front brakes replaced. the windshield wipers stopped working after a new windshield was installed. the vehicle was diagnosed and the motor was found to be the cause of the failure. the motor was replaced. a couple of months later, the vehicle began leaking antifreeze and was towed to a repair shop. the contact was informed that the fuel injection hoses were leaking. the leak was repaired. three weeks later, the vehicle would buck and shut off. she was informed that the catalytic converter was completely destroyed. lastly, the contact noticed an issue with the rear of the vehicle. it would fishtail or wobble while driving various speeds. the dealer stated that the vehicle was no longer included in the factory warranty. the manufacturer has not been notified. the current mileage was 74,056 and failure mileage was approximately 65,000. | |||
| 11/16/2001 | 1 | ||
| Consumer states to check wiper blades. dealer could not find problem. left rear window rattles. dealer tighten window bracket. *tt | |||
| 09/02/2001 | 6 | 08/23/2001 | |
| Consumer stated arm rest on the passenger side of the vehicle is broken, cause unknown. *ak clunk noise in front end while turning or accelerating from a stop, can also be felt with vibration, passenger side dash area hanging. both sliding door rubber stops missing, driverside sliding door stop replaced. grinding noise in rear when applying brakes. when heat is on vent smells like something is burning. wipers will not clear windshield, washer solvent sprays in one spot. normal operation. *tt | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 09/02/2001 | 6 | 08/23/2001 | |
| Consumer stated arm rest on the passenger side of the vehicle is broken, cause unknown. *ak clunk noise in front end while turning or accelerating from a stop, can also be felt with vibration, passenger side dash area hanging. both sliding door rubber stops missing, driverside sliding door stop replaced. grinding noise in rear when applying brakes. when heat is on vent smells like something is burning. wipers will not clear windshield, washer solvent sprays in one spot. normal operation. *tt | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - REAR WINDOW | |||
| 01/05/2004 | 1 | 07/20/2001 | |
| Today i had the rear window defroster on and drove my ford windstar home and parked it in the garage. about one half hour later we heard a huge explosion and found that the rear window had blown out. it smelled like it had been burned.*ak | |||
| 02/22/2001 | |||
| Turned on rear defogger and back window shattered. dealer notified. feel free to provide any further details on this matter. *ak | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||
| 07/13/2012 | 150000 | 1 | 07/21/2011 |
| 7/21/2011 bought van from private party. recall completed in march of 2011 regarding back axle. on 7/13/2012 8pm, my 18yr old son, while driving home from lacrosse practice, nearly killed. upon pulling out onto the main road, he lost all controls, no steering, no brakes and no power. he coasted and prayed it would stop. i arrived, we called aaa. flatbed to my home driver could not believe his eyes. the engine had fallen out. 7/16/12 called ford in mich and spoke to rep. to be towed 13 miles away to route 23 auto at our expense. really? route23 wanted nothing to do with me (they did recall). went back and forth then per rt23 it will be a month until we can look at it getting know where. 7/18-22 borrowed friend car for tournament. 8/1/12 called magarino ford and with great concern had a flatbed that night. this tow truck driver could not believe it. fluids raced out and double stabilized for engine sliding during transport. 8/2/12 magarino called 9am, pictures sent to ford and awaiting reply. 8/5/12 t/c from m stating ford refuses to buy back and sending a subframe. you mean a recalled one? magarino caught in middle i questioned whether he would put his children in this van. he softly replied, no what am i to do, out of work 2 years, single parent with no car to find work. 8/8/12 i questioned ford why this van ever left rt 23 auto, according to researched paper a part was waiting on. you mean to tell me that upon this fixed axle nobody noticed the subframe was rotted from inside out causing the engine to fall out the next summer nearly killing my son! but they signed it was fine! really? now we have case # 1373091992 8/10/12 picked up van. broke= a/c, r-window, heater engine, airbag, brake light on, runs hot steering= thumps makes noise (full fluid) skip gears, sways, barely can get up a hill. 11yr old scared to drive in it | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 05/26/2005 | 1 | 04/29/2004 | |
| Dt: the contact owns a 2001 ford windstar. the contact states that the driver's side rear window exploded. no one was around the vehicle at the time of the incident.*ak | |||
| 10/23/2004 | 55000 | 2 | 06/01/2002 |
| On 10/22/04 i dropped my child at school, and exiting the parking lot the left rear side window of my 2001 windstar van exploded. i was in a school parking lot, traveling approximately 10 mph. on 3/22/05 i was completely stopped at a traffic light with no-one behind my van when my back liftgate window exploded. the only commonality between these events was that both mornings were cool and the inside of the van had been warmed for 20-30 minutes. *ak | |||
| 10/15/2004 | 68500 | 06/09/2003 | |
| While parked in a driveway, without ignition running, on a rainy, 60-degree day, rear window exploded for no reason. luckily, there were no kids in the back seat or the driveway, as this could have been tragic. it was quite an explosion, as the largest piece of glass was the size of a silver dollar.*ak | |||
| 47000 | 1 | ||
| Consumer was driving about 70 mph when suddenly the rear window shattered without cause. *ak | |||
| 45000 | 1 | ||
| Rear window shattered while driving about 45 mph in parallel traffic. *ak | |||
| 01/21/2003 | 40000 | 1 | 06/12/2002 |
| Turned on rear defogger-window shattered | |||
| 08/01/2001 | 1 | 11/01/2000 | |
| While sitting curbside on the street in my front yard, the rear window of my ford windstar blew out. it was about 10:00 am on a 75 degree morning. my wife and neighbor were in the front yard and witnessed the event. ford denied a problem and forced us to go through our insurance to fix the problem. luckily the car was not being driven on the road.*ak | |||
| 02/22/2001 | |||
| Turned on rear defogger and back window shattered. dealer notified. feel free to provide any further details on this matter. *ak | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 04/15/2003 | 25000 | ||
| The door does not bounce back. my 2 year old daughter and myself got caught in the door while it was trying to close. my five year old had to push the button. i took the car to the manufacturer and they tested the door and said it was working fine. they said that is how the car is made. you have to have to put a lot force on the door in order for it to bounce back. there is no way to adjust the censors. there 2003 van requires even more pressure than mine. how is a 2 year old child suppose to apply a lot of pressure. | |||
| 1 | |||
| Consumer states that the power sliding door does not have a sensor to stop them from closing quickly causing passengers entering vehicle to be crushed. consumer took vehicle to dealer to have door close manually. dealer states to see owners manual, and oiled tracks, but problem still exist. consumer found owners manual does not instruct on how to manually operate door. *tt | |||
| VISIBILITY - REAR WINDOW WIPER/WASHER | |||
| 12/19/2000 | 100 | ||
| Repeated failure and replacement of various parts of the electrical system including wiper motor, rear wiper motor, fuel pump, fuel pump fuses, alternator, repeated replacement of battery, repeated replacement of brake lights and light sockets and brake light switch, repeated failure and replacement of electric door locks, repeated replacement of coil wire, replacement of egr valve. constant stalling of vehicle in rain or humid weather. vehicle stall when air conditioner is in use. rough idle and stalling when vehicle is stopped and engine is running. all of these complaints have been constant and ongoing despite repeated replacement of electrical components since delivery of the vehicle in december of 2000. | |||
| 11/15/2009 | |||
| Tl. contact owns a 2001 ford windstar. the contact stated the windshield wipers will malfunction unexpectedly while being used during inclement weather. the called the manufacturer regarding the windshield wipers and the manufacturer informed the contact their is a recall regarding the windshield wipers (recall 01v227001) but the vin number was not included. the contact stated this is a major safety issue and the manufacturer should be responsible for the repairs. the failure mileage was unknown. jo | |||
| VISIBILITY - REAR WINDOW WIPER/WASHER - MOTOR | |||
| 02/06/2005 | 42000 | 1 | 07/01/2001 |
| This is a 2001 vehicle. after warrnaty expired we have invested almost $2000 in repairs and things continue to break.*jb | |||
| VISIBILITY - WINDSHIELD | |||
| 09/21/2007 | 55000 | 40 | 05/10/2002 |
| Tl*the contact owns a 2001 ford windstar. the contact noticed that the paint on the roof and rear of the vehicle had abnormal discoloration and was becoming progressively worse. two months later, he noticed water leaking through the windshield. a professional technician stated that the hooks holding the windshield together were defective. the vehicle has not been repaired. the dealer stated that there were no recalls regarding this failure. the failure mileage was 55,000 and current mileage was 63,000. | |||
| 01/21/2004 | 19180 | 1 | 05/01/2001 |
| There were 2 cracks on the base of the windshield. it appeared that the cracks originated from the base of the molding. *ak it was later determined that a small peddle caused the windshield to crack. *nm | |||
| 12/12/2002 | 10/15/2002 | ||
| While vehicle was parked in drive way rear windshield broke. ts. *ak | |||
| 06/14/2002 | 2 | 06/01/2002 | |
| 2nd attempt to fix noise coming from windshield, cowl was replaced, but problem still persists. sounds like windows are open inside when air is off, all windows are shut. speeds reach 55 and over, loud squeek coming from lower windshield area. when i spoke to mechanic he mentioned that this was other ford vans with same problem, but no recall has been issued, why? it doesn't seem safe in this vehicle knowing that there is air coming in under the windshield. we are going in for our 3rd attempt and we are concerned about our manuf. warranty running out before this matter is corrected. please help!*ak | |||
| 09/01/2001 | |||
| Windshield has broken on two separate occasions when debris from traveling hit windshield. dealer has been contacted. please provide further details.*ak | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 03/03/2007 | 70000 | 10 | 01/04/2007 |
| Tl*- the contact stated that the 2001 ford windstar's windshield wipers no longer work . the contact stated that they started with the intermittent wipers which would not completely wipe the window unless one continuedt o work the knob. she stated that now the windshield wiper doesn't wipe the windows at all. the contact found a recall 01v261000 for visibility: windshield wiper/ washer: motor. she called the manufacturer, and they informed her that this recall should have been taken care of by now, and would not help her with any other information. the contact felt that this vehicle should be apart of the recall since the vehicle only had 74,000 miles on it. the failure mileage was 70,000. *ak | |||
| 07/28/2006 | 67000 | 1 | 09/01/2005 |
| Dt*: the contact stated that a recall on the replacement of the windshield wipers cover was not performed on the vehicle. an independent repair shop notified the contact of the recall and determined that the dealer should be contacted for repairs. the vehicle was taken to the dealer who determined that the recall work had already been issued on the vehicle and no other service was performed. the vehicle was taken back to the independent repair shop who stated that the recall pertained to the replacement of the windshield wipers cover and the prior recall work that had been done on the vehicle was for the addition of silicone over the molding holes. the manufacturer was notified and would not assist the contact with recovery work to the recall. | |||
| 06/27/2005 | 681587 | 1 | 02/28/2004 |
| On june 27th 2005, i was driving and it was raining heavy and my wind sheild wipers stopped working, i could'nt see anything, so i drove slowly to the side of the street and i almost hit this lady and her daugther who was crossing the streets cause i could not see them cause the rain was coming down so heavy. | |||
| 05/07/2005 | 78505 | 1 | |
| Regarding recall # 01v261000. my 2001 ford windstar 2fmza51461bb73908 was not included in that recall. however, i am having the exact issue as described in this recall. i contacted ford and they are unwilling to do anything about it. my vehicle is the same year as the year listed in the recall. it seems very odd that i am having this issue yet i some how missed the recall window by a small margin. this is a safety related issue and i am disappointed that ford has not responded appropriately. | |||
| 1 | |||
| Windshield wipers stopped working. dealer said windshield wipers stopped because of water damage and corrosion. *ak | |||
| 09/02/2001 | 6 | 08/23/2001 | |
| Consumer stated arm rest on the passenger side of the vehicle is broken, cause unknown. *ak clunk noise in front end while turning or accelerating from a stop, can also be felt with vibration, passenger side dash area hanging. both sliding door rubber stops missing, driverside sliding door stop replaced. grinding noise in rear when applying brakes. when heat is on vent smells like something is burning. wipers will not clear windshield, washer solvent sprays in one spot. normal operation. *tt | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||
| 03/24/2006 | 80000 | 1 | 02/01/2001 |
| Dt*: the contact stated the wipers stopped working on the vehicle and the wiper/washer motor was getting hot. there is a nhtsa recall, # 01v261000, regarding the wiper/washer motor. the vehicle has the same problems as indicated in the recall; however it is not included in the recall due to the vin. updated 4/11/2006 - *nm | |||
| 07/19/2005 | 51000 | 1 | 09/07/2004 |
| Dt: the caller complained about windshield wiper/motor problem. there was nhtsa recall 01v261000 on this issue and the repairs were done by the previous owner. dealer said the recall work was already done, and the caller had to pay for it. manufacturer said the work was done on december 7, 2001. *ak | |||
| 02/06/2005 | 42000 | 1 | 07/01/2001 |
| This is a 2001 vehicle. after warrnaty expired we have invested almost $2000 in repairs and things continue to break.*jb | |||
| 06/27/2005 | 681587 | 1 | 02/28/2004 |
| On june 27th 2005, i was driving and it was raining heavy and my wind sheild wipers stopped working, i could'nt see anything, so i drove slowly to the side of the street and i almost hit this lady and her daugther who was crossing the streets cause i could not see them cause the rain was coming down so heavy. | |||
| 04/14/2004 | 85000 | 20 | 11/08/2002 |
| When the windshield wipers are engaged they will either work for a few seconds and quit or not work at all. dealership replaced the wiper motor twice, and the front electronic control module. but problems still exists. recall 01v261000 was issued, but this vehicle was not covered under the recall due to vin. *ak also, clunking on the front driver side at low speed or when turning left. dealership checked the vehicle and later replaced the brake rotor. starter were also replaced. *la | |||
| 12/05/2003 | 46640 | 1 | 10/26/2002 |
| I purchased a 2001 ford windstar in october 2001. i have had to have the transmission rebuilt in december 2003. i only have 46,640 miles on this vehicle. it has cost me $2158 to have this repaired. the transmission should not have been giving me problems with this few of miles on it. the transmission starting changing really hard and starting making loud clunking noises when shifting. it began to start slipping into neutral while driving down the road. the dealership has not helped me at all and ford motor company has been informed of my problem. the state attorney general has also been notified. i think ford motor should have a recall and pay for the repairs for these vehicles that have failed for those of us who trusted these to be reliable family vehicles. go to www.carsurvey.org and see all the consumer complaints for the ford windstars. the windshield wiper motor had to be replaced just shortly after i purchased this vehicle. floor to seat safety latches have been replaced due to recall in december 2003. windshield has constant crackling noise as i am driving. *la | |||
| 09/01/2001 | 1 | ||
| Nhtsa recalls 01v261000 and 01v207000. dealer has been contacted for repairs. dealer failed to return phone calls over a two week period, after filing a complaint with nhtsa, the dealer scheduled an appointment. *slc | |||