Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| WHEELS | |||
| 07/18/2012 | 130000 | 1 | |
| Rear axel broke. *tr | |||
| 07/18/2012 | 130000 | ||
| Rear axel broke | |||
| 01/05/2008 | 137375 | ||
| Government has never answered odo 10252007 (life threatening ford 2001 windstar axle defect. | |||
| 10/12/2010 | 80000 | ||
| Occurence: 12 october 2010. travelling i-95 washington,dc/suitland, md. vehicle: ford windstar, 2001. speed : 60-65 mph. traffic : dense. failure of defective part : rear axcle snapped in two parts while traveling on smooth highway, northbound. explosive sound , lots of smoke, extreme consternation/fear of heart attack experienced by my wife and i ( my wife has a dangerous heart condition ihss) at occurence. i immediatly turned on hazard flashers. managed to manuever across several lanes of traffic to get to highway shoulder safely!! thank god for the alert fellow travelers behind us!!! if we were hit by any 18-wheelers on the highway, i wouldn't be writing this complaint now!!! concern for our safety was shown to us by fellow travelers; particularly, md traffic safety person, who should be commended by his superiors for his professional and understanding actions!! he looked at the damage and said that he had never seen anything like it before; and he said that we were licky to be alive!!! van was transported by professionals to the nearest ford dealership where i first became aware that a recall notice was in force for my vehical!!! at this point, i became greatly disturbed that i had no previous notification of this dangerous condition and that my wife, grand children, etal were traveling in potential rolling coffin! in my opinion, this seems to be criminal; particul;arly if greater profit motives might be involved! i certainly hope that inferior materials were not used in this regard!! i was inforrmed that my van would have to remain at the ford dealership until ford motor company decides how i will be provided with a safe vehicle , since no replacement axles were available. (nb ; i have no idea whatever other damage exists as a result of this awful failure! i certainly don't want a duplicate axle replacement to replay this horrific catastrophy! in my wife's delicate condition, i cannot expect her to travel in this unsafe vehicle! justice!!! | |||
| 04/16/2010 | 160000 | ||
| Rear axle snapped on 2001 ford windstar lx van while driving at highway speed | |||
| 12/02/2008 | 134200 | 1 | |
| Normal driving of 2001 ford windstar. rear axle broke and car was non drive able. rear axle design is obviously bad and can create a life threatening condition as the rear wheel assemblies would fall off. at highway conditions this would be catastrophic and would be life threatening. very poor design that does not allow road conditions for a factory auto with 8 seats. very bad estimates of passenger weight and safety factors. vehicle never in a hard crash or hard damage. never used to carry heavy equipment or non ordinary family travel. design of back wheel assembly is a formed metal and not a solid structure to meet normal highway conditions. metal sheared most of the way through. obvious design limitations that will not meet multiple passenger operations on local roads and highways. very-very dangerous design and fabrication specifications. axle was welded to make it slow road worthy to get it to car repair shops. replacement of bad axle is necessary for complete operation. calls to ford dealers resulted in conversations that ford would not fix obvious flaws at their expense. life threatening design, engineering, and fabrication must be corrected by ford. critical failure would cause major problems. car shops claim that material and design caused problem as no damage or collision was made. *tr | |||
| 11/03/2008 | 75000 | ||
| Tl*the contact owns a 2001 ford windstar. the contact noticed that the top of the wheel was leaning inward and the bottom was leaning outward. he also noticed that the linkage between the two wheels was cracked. the contact drove the vehicle to his residence. the dealer and manufacturer have not been notified. the vehicle has not been repaired. the vin was unknown. the current mileage was 75,500 and failure mileage was 75,000. | |||
| 12/12/2001 | 1 | 05/01/2001 | |
| No summmary listed for above vehicle. *ak | |||
| WHEELS - LUGS/NUTS/BOLTS | |||
| 03/11/2005 | 1 | ||
| Vehicle shook uncontrollably while making a right turn. driver applied the brakes and the pedal went to the floor. driver was able to maintain control of the vehicle. the left front wheel sheared off, and the lugs: nuts were still attached to the wheel. vehicle was towed to the dealer, and mechanic determined that the wheel, lugs: nuts, and other parts needed to be replaced. *ak | |||
| 12/18/2001 | |||
| At 20-25mph front right wheel bolts and nuts separated, causing damage to vehicle. dealer is inspecting vehicle.*ak | |||
| WHEELS - RIM | |||
| 02/28/2003 | 1 | ||
| The rim on the vehicle separated.*jb | |||
| 02/05/2003 | 1 | ||
| The rim cracked into the tire, which caused the tire to leak air. *jb | |||