Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||||
| 15824 | 04/01/2002 | 637561 | Some vehicles may exhibit a partial latch condition when using the power sliding doors feature. *tt | 12/02/2002 | |
| 15722 | 03/01/2002 | 636364 | Some vehicles may exhibit an inoperative sliding door lock. *tt | 11/07/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 01/26/2011 | 65345 | ||
| My 2002 ford windstar minivan driver sliding door wont open and door locks wont cross over at times cause safety issue for my child if there was a fire or something nobody could get out that door iv seen numerous issues on-line with other people about there door and door locks on there 2002 windstar i hope someone will look in to this order a recall of the bad parts of the locks and latches | |||
| 11/01/2009 | |||
| I own a 2002 ford windstar and had recall 09s09 performed at my local dealership last november and now my cruise control does not work at all. also for the last 6-8 months my (yellow) abs and (red) brake lights come on and off on my dash. my power window on the driver side works only when it wants to and the passenger side window can be rolled down from the passenger side but has to rolled up from the driver side. and last but not least the rear door lock buzzes every time the doors lock which is every time i put the vehicle in gear. | |||
| 08/23/2009 | |||
| In september 2009 the mechanic at the dealer where i bought my windstar told me the abs module is bad and that i need a new one and have to go to the ford dealer directly and pay around $800.00 and have it reset by their computer. this has cost me lots of money because i already spent $600.00 on rear brakes because of not knowing this is a common problem with ford windstar.also, immediately after purchasing this vehicle in 2007, the locks on the van don't work. sometimes it locks by remote and sometimes the locks all work, but, the driver side. this is a pain. now, i have a problem with the 'check engine' light coming on and i have had various mechanics try to reset the light and it will come back on again and again! i have spent hundreds on this van to have it in shape, but always something arises. despite the cruise control recall, i have not had any problem with it and use it all the time, but will have to have it done. i wish ford to fix all the problems this type of van has and so i won't have to spend hundreds, again, or i will have to get rid of it, which is a shame because i really love the tv, even though the screen give me problems and the vcr no longer works. | |||
| 09/06/2010 | 100000 | ||
| The power sliding door on the drivers side of my 2002 windstar sometimes will not stay closed unless i get out of the car and push on it. also , it will not stop if an object is in the way and will open when the fueling door is open. i see many reports of this on the web sites. you shoiuld probably have someone investigate these incidents. your other reports tend to blame the owners of the cars. the door does not close all the time. if you need someone competent to investigate these incidents give me a call. | |||
| 01/09/2009 | 1 | ||
| Sliding electric doors opening while driving down highway, incident was repaired once, problem still occurring 1 to 2 times a week. owner has small child in car seat in the second seat, and three other children. *tr | |||
| 07/01/2002 | 95 | 7 | 07/01/2002 |
| Locks on all four pinch and it hurts. after the first time you can deal with it. after the fifth and sixth time it hurts. also other people have gotten in the vehicle and have been pitched. other ford drivers say that they also have gotten pinched. everyone knows that coffee is hot. everyone knows that a hand in a door when the door is closing will hurt. it is not a known fact that a lock will pinch when you put your arm up to rest and accidentally lock the door with your arm or the automatic door lock kicks in. i just hope someone will fix this. i don't like this added feature to my van. i carry my kids and other kids in my car. please take a look at this. thanks. *jb *****dimsii ivoq entry posted after 12/12/02 cut-over to artemis****769330 | |||
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
| 07/06/2007 | 1 | 03/14/2003 | |
| Abs warning light comes on then goes off after vehicle shut off for a period of time. headlights dim and interior lights don't shut off at times for a long period of time. sliding door and door locks don't work properly at times and power window on passenger side doesn't open at times. sliding door has opened on it's own at times after the vehicle has been vacated and locked. *tr | |||
| 08/30/2007 | 6 | ||
| Ford windstar 2002. the doors frequently open up again after i have hit the auto door close button and it takes several times to get it to latch. one door wouldn't open for 6 months, but now will occasionally. the most serious issue is that lately the sensor has been saying that the door is closed properly, however it has opened 6 times now while i am driving with my kids in the car. i took it in to the shop once when it was malfunctioning but not opening while i am driving, paid $500 to get it fixed, and it still never worked well. when i take it back in to the dealer, they say that there is nothing wrong with it. it is back in the shop now and i basically had to say there was going to be a lawsuit filed if one of my kids was hurt or killed if the door opened up while i was driving again, to get them to take another look...they said they would look at it and get back to me with an estimate to get it fixed! | |||
| 05/21/2007 | 34000 | 1 | 12/26/2003 |
| Tl*the contact owns a 2002 ford windstar. the contact stated that the passenger side power windows and doors automatically lock and unlock on a daily basis. he is unable to lock or unlock them manually. the contact has been to the dealer four different times regarding the electrical sensor failures. the engine size was unknown. the current mileage is 105,254 and failure mileage was 34,000. | |||
| 11/08/2006 | 4000 | 3 | 05/24/2002 |
| Dt*: the contact stated while braking from 10 mph under normal conditions, the vehicle surged forward, almost going over a curb. the vehicle was taken to a service dealer, where the dealer was unable to duplicate the problem. the manufacturer was also notified. there was a squeaking noise when the sliding door was closed. the consumer complained of the transmission slipping, the dealer reprogrammed the pcm and re-filled the transmission fluid. the shifter was re-adjusted. the vehicle pulled to the right occasionally, the speedometer was inaccurate. the headlights would go dim at times. updated 01/09/07.*jb | |||
| 06/19/2005 | 33000 | 09/27/2002 | |
| Door locks are activated and continuously active themselves, locks open and close and chimes for door ajar appears on instrumentation panel. lights on the mirrors luminate due to car reconginizing symtom of open door, draining battery. this problem first occurred while on an 8 hour drive home from canada, was brought to ford, they changed the front passengener sensor claiming car was fixed after 2 days in the shop. 5 days later while enroute to nc, the same problem arose, locks opening and shuttiing and car chimming constantly. car was flatbedded to a ford dealership in north carolina. car was supposedly fixed, again, after 3 days in the shop. ten miles bbefore reaching my destination 65 miles away from dealership , same problem occurred again, after the rear sliding door sensor was replaced at this ford. after numerous attempts at fixing, ford motor corporation, has been unsuccessful in solving this problem. now security alarm, is activated due to door locks opening and closing. | |||
| 08/30/2004 | 2 | ||
| While driving at any speed the rear driver's door opened and closed on its own. dealership inspected vehicle four times on different occasions, and found nothing wrong with the door. *ak | |||
| 12/01/2003 | 24000 | 6 | |
| While driving 50 mph automatic rear sliding door opened without warning. *ak | |||
| 03/01/2002 | 17500 | 6 | 03/15/2002 |
| While driving at any speed, intermittently the back right sliding door comes ajar. the problem has occurred on three occasions. the dealer has no idea what causes the problem. currently, the consumer has a problem with the back/left side door closing securely. *ak the door had been leaking since the vehicle was purchased. the door had a significant difference in space between the front door in comparison to the driver door. also the cruise control was inoperative. *sc *jb | |||
| 10/01/2002 | 1 | ||
| Consumer states driver's door pops open w/o warning while driving. mr *ts | |||
| LATCHES/LOCKS/LINKAGES - HOOD - LATCH | |||
| 07/22/2006 | 113000 | 1 | 05/15/2005 |
| 2002 ford windstar hood unlatched and the hood hit the windshield. *kb *jb the hood broke the windshield. *nm | |||