Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| POWER TRAIN - AXLE ASSEMBLY | ||||||||||||||||
| 12V193000 | FORD MOTOR COMPANY | from 09/01/1997 to 07/03/2003 | V (Vehicle) | 27000 | MFR | FORD MOTOR COMPANY | 05/03/2012 | 05/03/2012 | ||||||||
| Defect Summary | Ford is recalling certain model year 1998-2003 windstar vehicles manufactured from september 1, 1997, through july 3, 2003, and currently registered or originally sold in virginia. over time, corrosion can weaken the rear axle making it susceptible to torsional stress. corrosion and stress can lead to cracks which, if undetected, can increase and result in a complete fracture of the axle. | |||||||||||||||
| Consequence Summary | A fractured axle can affect vehicle handling and increase the risk of a crash. | |||||||||||||||
| Corrective Summary | Ford will notify owners, and dealers will inspect and install rear axle reinforcement brackets, or replace the axles, as necessary. this service will be performed free of charge. the recall is expected to begin on or about june 18, 2012. owners may contact ford at 1-866-436-7332. | |||||||||||||||
| Notes | Ford's recall campaign number is 10s13.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
| 10V385000 | FORD MOTOR COMPANY | V (Vehicle) | 462750 | ODI | FORD MOTOR COMPANY | 08/26/2010 | 08/26/2010 | |||||||||
| Defect Summary | Ford is recalling certain model year 1998-2003 windstar vehicles manufactured from september 1, 1997 through february 28, 2003 and currently registered or originally sold in connecticut, delaware, district of columbia, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, and wisconsin. after many years of vehicle service in these areas, corrosion can weaken the rear axle, making it susceptible to torsional stress. corrosion and stress can lead to cracks which if undetected can propagate and result in a complete fracture of the axle. | |||||||||||||||
| Consequence Summary | A fractured axle can affect vehicle handling and increase the risk of a crash. | |||||||||||||||
| Corrective Summary | As parts become available, dealers will inspect and if necessary install the rear axle reinforcement brackets free of charge. this service will be performed free of charge. the safety recall is expected to begin on or before september 27, 2010. owners may contact ford at 1-866-436-7332. | |||||||||||||||
| Notes | Ford's recall no. is 10s13.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN | |||||
| 17358 | 08/01/2004 | 17963 | 10008183 | Groan/buzz/vibration when the gear selector is in park with the vehicle parked on an incline. *tt this bulletin updates previous bulletin 17358, dated 11/01/2003 to include 2005 models. *tt | 07/22/2004 |
| 15820 | 04/01/2002 | 637556 | Some vehicles equipped with an ax4n/4f50n transaxle may exhibit a shudder during a 3-4 shift. *tt | 12/02/2002 | |
| 15392 | 11/01/2001 | 630356 | Some vehicles may exhibit a park pullout clunk noise when shifting from park to another gear position. *tt | 04/16/2002 | |
| 15370 | 11/01/2001 | 630351 | Some vehicles may exhibit a groan/buzz/vibration when the gear selector is in park. *tt | 04/16/2002 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| 042107 | 12/13/2004 | 042414 | 10014086 | General (pcm) power train control module programming procedures. *tt | 04/28/2005 |
| POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES | |||||
| 03148 | 07/21/2003 | 10003748 | New transmission cooler flusher - service tips. 2003 escort and super duty f series included. *tt | 10/29/2003 | |
| 15288 | 10/01/2001 | 630186 | Some vehicles may exhibit transmission fluid leaking at the quick connect for the transmission cooler lines. *tt | 04/15/2002 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH | |||||
| 01181 | 09/17/2001 | 625715 | Brake shift interlock.*jb | 11/30/2001 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER | |||||
| 03123 | 06/23/2003 | 10002684 | Torque converter clutch not engaging when commanded and/or diagnostic trouble codes p0741 or p1744 stored in memory. models from 1996 to 2003. *tt | 09/10/2003 | |
| POWER TRAIN - DRIVELINE | |||||
| 05145 | 10016808 | Erratic fluid level reading on transaxle dipstick-leaks-4f50n, ax4n, ax4s transaxle. *sc | 10/11/2005 | ||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 08/03/2011 | 1 | ||
| The 1st problem, had a check engine light on my 2001 ford windstar, c1518 intake manifold runner control stuck open. after reading forums, most pointed to a plastic bushing clip coming off leaving a control arm 2nd problem, abs chk light and brk chk light come on after driving for a few minutes, abs module and abs sensor went out. *tr | |||
| 08/03/2011 | |||
| The 1st problem, had a check engine light on my 2001 ford windstar, c1518 intake manifold runner control stuck open. after reading forums, most pointed to a plastic bushing clip coming off leaving a control arm 2nd problem, abs chk lioght and brk chk light come on after driving for a few minutes, abs module and abs sensor went out. | |||
| 04/27/2012 | 138458 | ||
| While on vacation, we were driving slowly, looking at a lake on a gravel road, as we started up a small hill, the van reved up, and began slowing down. it rolled to a stop and did not move again. we had to be towed to the nearest town, we were informed we needed a new tranny. had to rent a car. found out the repair shop did not have all the equipment to flush the transmission cooling system, and had to have it towed again to a transmission shop. the tranny shop said we could get by with a torque convertor, and repaired it. | |||
| 09/01/2011 | 1 | ||
| The antilock brake system light as well as the traction control lights keep coming on. garage can't tell the exact cause. the booster arm busted, keeping the brakes engaged as driven. the booster arm was replaced and the lights are still on. i reset it, and they reappear after a short time. i now smell the brakes when applied. i've had engine replaced at 101,000 miles, two transmissions, multiple brake jobs, rear axle repaired, front axle repaired, front tie rods repaired. the alignment on my vehicle could only be partially completed.... toe, and another alignment done, but the complete alignment would need a hole drilled in the frame and a bolt moved over - bad design by ford. i've also had to have the oxygen sensor replaced at my own expense. the vehicle is a ticking time bomb, piece of crap. *tr | |||
| 06/19/2011 | 88000 | 1 | |
| Abs brake lights on, after research, its a common problem with faulty abs modules. subframe is rotting out with the mounting points of the subframe peeling away. o/d light coming on intermittently, after research, common problem points back to a bad vehicle speed sensor. mileage does not seem to be a factor. faulty hard lines for rear heating. multiple cracks in lines cause radiator fluid loss. very very common problem, looked at 10-15 windstars in pull-a-parts lot, all with faulty hard lines. *tr | |||
| 06/19/2011 | 88000 | ||
| Abs brake lights on, after research, its a common problem with faulty abs modules. subframe is rotting out with the mounting points of the subframe peeling away. o/d light coming on intermittently, after research, common problem points back to a bad vehicle speed sensor. mileage does not seem to be a factor. faulty hard lines for rear heating. multiple cracks in lines cause radiator fluid loss. very very common problem, looked at 10-15 windstars in pull-a-parts lot, all with faulty hard lines. | |||
| 07/27/2012 | 178000 | ||
| Tl* the contact owns a 2002 ford windstar. the contact stated that while driving 40 mph, he felt something break near the rear of the vehicle. the contact exited the vehicle and noticed that the rear axle was broken. the contact notified the dealer and they stated that the vin was not included in the recall associated with nhtsa campaign id number: 12v193000 (power train:axle assembly). the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 178,000. | |||
| 07/27/2012 | 178000 | ||
| Tl-the contact owns a 2002 ford windstar. the contact stated that while driving 40 mph, he felt something break near the rear of the vehicle. the contact exited the vehicle and noticed that the rear axle was broken. the contact notified the dealer and they stated that the vin was not included in the recall associated with nhtsa campaign id number: 12v193000 (power train:axle assembly). the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 178,000. sm. | |||
| 07/27/2012 | 178000 | ||
| Tl- the contact owns a 2002 ford windstar. the contact stated that while driving 40 mph, he felt something break near the rear of the vehicle. the contact got out the vehicle and noticed that his axle was broken. the contact notified the dealer and they stated that the vin was not included in recall, nhtsa campaign id number: 12v193000, component: power train:axle assembly. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 178,000. ap | |||
| 05/08/2012 | 151000 | ||
| Transmission started making crunching noises and still does, cant drive it because it is getting worse. | |||
| 01/13/2012 | 162000 | ||
| I was on high way, 35 mph and my car unexpected loss of motive power. so i was unable to go to the emergency line, my mecanic put a new torque converte and fix the problem, the was in january 13 2012, cold weather. | |||
| 11/08/2010 | 149000 | ||
| I was on high way, 45 mph and my car unexpected loss of motive power. so i was unable to go to the emergency line, my mecanic put a new torque converte and fix the problem, the was in november 2010, cold weather. | |||
| 01/13/2012 | 162000 | ||
| I was on high way, 35 mph and my car unexpected loss of motive power. so i was unable to go to the emergency line, my mecanic put a new torque converte and fix the problem, the was in january 13 2012, cold weather. | |||
| 11/08/2010 | 149000 | ||
| I was on high way, 45 mph and my car unexpected loss of motive power. so i was unable to go to the emergency line, my mecanic put a new torque converte and fix the problem, the was in november 2010, cold weather. | |||
| 01/13/2012 | 162000 | ||
| I was on high way, 35 mph and my car unexpected loss of motive power. so i was unable to go to the emergency line, my mecanic put a new torque converte and fix the problem, the was in january 13 2012, cold weather. | |||
| 11/08/2010 | 149000 | ||
| I was on high way, 45 mph and my car unexpected loss of motive power. so i was unable to go to the emergency line, my mecanic put a new torque converte and fix the problem, the was in november 2010, cold weather. | |||
| 01/13/2012 | 162000 | ||
| I was on high way, 35 mph and my car unexpected loss of motive power. so i was unable to go to the emergency line, my mecanic put a new torque converte and fix the problem, the was in january 13 2012, cold weather. | |||
| 11/08/2010 | 149000 | ||
| I was on high way, 45 mph and my car unexpected loss of motive power. so i was unable to go to the emergency line, my mecanic put a new torque converte and fix the problem, the was in november 2010, cold weather. | |||
| 12/04/2011 | 88000 | ||
| The incident occurred just after 9:00 pm on sunday evening (12/4/11) when i was backing this car to a road in the parking lot of princeton alliance church, plainsboro, new jersey. i turned on the engineer and put the shift gear on reverse and immediately heard big noises of grinding/snapping sounds. i could not control the car and felt that i hit a car behind me. i turned off the engine and realized that i did not hit the car behind me. a gentlemen in the same parking lot came to me and said from his experience this was a transmission failure. he and our family members pushed the car back to the parking position and relieved the traffic after a holiday concert. i am scared to think if this incident happened on a highway. i also felt lucky that this happed in a parking lot. | |||
| 09/03/2009 | 58000 | ||
| Tl* the contact owns a 2002 ford windstar. the contact stated that while driving 10 mph the abs lamp, torque converter lamp and the brake warning lamp illuminated. the vehicle was taken to the dealer but not repaired or diagnosed. the manufacturer was not made aware of the failure. the vin was not available. the failure mileage was 58,000 and current mileage was 65,000. | |||
| 09/03/2009 | 58000 | ||
| Tl- the contact owns a 2002 ford windstar. the contact stated that while driving 10 mph the abs lamp, torque converter lamp and the brake warning lamp illuminated. the vehicle was taken to the dealer but not repaired or diagnosed. the manufacturer was not made aware of the failure. the vin was not available. the failure mileage was 58,000 and current mileage was 65,000. kmj | |||
| 09/03/2009 | 58000 | ||
| Tl - the contact owns a 2002 ford windstar. the contact stated that while driving 10 mph the vehicle abs lamp, torque converter lamp, and the brake lamp illuminated. the vehicle was taken to a dealer who did not inspected. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the failure mileage was 58,000 and current mileage was 65,000. pm | |||
| 05/21/2010 | 148000 | ||
| I heard unusual noises from underneath my 2002 ford windstar. i brought it to a mechanic who examined the rear axle and determined that it was cracked. | |||
| 08/09/2008 | 79000 | 1 | |
| My 2002 ford windstar van is not supposed to be able to shift out of park without first pressing and holding the brake. my 2 yr old son was able to shift it out of park by simply pulling on the gear shift lever. this resulted in the car rolling down a hill and smashing into a tree with my son inside. he was not hurt. the car was a total loss according to my insurance co. the car was in park and the engine was not running at the time of the accident. i have been in contact with ford motor co but i only get generic responses. my insurance co is holding the vehicle until a rep from ford has a chance to examine the shift lock mechanism but they seem uninterested. i have seen on line where there are two other similar cases regarding ford windstar vans and i believe this could be a serious safety issue. *tr | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 06/01/2011 | 67000 | ||
| Tl* the contact owns a 2002 ford windstar. the contact stated that the check transmission lamp illuminated. also, he mentioned that while driving the transmission would fail and the vehicle would not accelerate. the vehicle was taken to a local mechanic who diagnosed that the transmission was defective and needed to be replaced. the manufacturer was made aware of the failure but did not offer any assistance. the vehicle was not repaired. the failure mileage was 67,000 and the current mileage was 67,240. | |||
| 06/01/2011 | 67000 | ||
| Tl - the contact owns a 2002 ford windstar. the contact stated that the check transmission lamp illuminated. also he mentioned that while driving the transmission goes out and it would not move. the vehicle was taken to a local who diagnosed that the transmission was defective and needed to be replace. the manufacturer was made aware of the failure how did not offered any assistance. the vehicle was not repaired. the failure mileage was 67,000 and the current mileage was 67,240. pm | |||
| 03/12/2011 | 115000 | ||
| Tl*the contact owns a 2002 ford windstar. the contact was driving 45 mph when the vehicle came to a stop. the engine was still running, but when the contact tried to accelerate the vehicle would not move. the vehicle was towed to a mechanic who stated that the transmission needed to be replaced. the contacts mechanic did not mention anything specific that caused the failure, only that this was a common problem with that year, make and model vehicle and that it had to be replaced. the failure and current mileage was 115,000. | |||
| 03/12/2011 | 115000 | ||
| Tl- the contact owns a 2002 ford windstar. the contact was driving 45 mph when the vehicle came to a stop. the engine was still running, but when the contact tried to accelerate the vehicle would not move. the vehicle was towed to the contact mechanic and was told the transmission needed to be replaced. the contacts mechanic did not mention anything specific that caused the failure, only that this was a common problem with this year model and it would have to be replaced. the failure mileage and current mileages were 115,000.rl | |||
| 02/28/2011 | 87294 | ||
| Spouse was driving 2002 for windstar down 40 mph road and transmission stopped supplying power to the front wheel drive and vehicle stopped moving. | |||
| 09/20/2010 | 112000 | ||
| Overdrive light and shifting problems | |||
| 12/01/2010 | 2 | ||
| 2002 ford windstar. consumer states that when the vehicle went in for inspection for a recall the consumer was informed that the axle was cracked. *kb the consumer was informed it would be 3-4 months before the vehicle is returned to him. prior to the axle failure, the transmission had to be replaced and the rear door would spontaneously open. *jb | |||
| 10/12/2003 | |||
| Tl-the contact owns a 2002 ford windstar. while the contact was driving approximately 15 mph, the transmission failed without warning. the vehicle was towed to the dealer where the transmission was replaced under the service warranty. the transmission failure reoccurred six months later and was replaced with a new transmission. the transmission and radiator were replaced on two different occasions. the contact was responsible for the repair expense for the one radiator replacement. in addition, the vehicle experienced failure with the front brakes and front rotors which required replacement annually. also, while driving the rear axle fractured. the failure mileage was unknown. js | |||
| 06/15/2010 | 132512 | ||
| I was driving home from work when the low brake fluid light came on. i was headed to pull over when the dashboard went crazy. said tht the abs was bad, right brake light needed to be checked, traction control error, check transmission, mileage was gone only --------- listed, a/c stopped working, said fuel data computer error, speedometer was out. i am taking it to ford tomorrow to have the vehicle speed control replace and i believe this is what is causing this problem. the brake fluid may be leaking on everything because i did small a burning smell | |||
| 02/03/2010 | 150000 | 1 | |
| 2002 ford windstar bad transmission po code 734. *tr | |||
| 11/30/2009 | 68000 | 1 | |
| While driving on highway , my wife and two children were in a 2002 ford windstar minivan. suddenly the vehicle lost all power, it was like it went into neutral and stayed there. after coming to a complete stop in fast lane on highway at night, they were almost rear ended by a truck. luckily they escaped harm. the vehicle has low mileage and gave no problem of tranny problems before. brought car to garage, it needed a complete overhaul of transmission at a significant cost. please look into this for us, i don't feel this should happen to a minivan that has been as wall taken care of as my wife's. thank you very much*tr | |||
| 12/15/2007 | 118000 | 1 | |
| Overdrive light begins flashing and overdrive shifts out ogf gear. this problem has happened on two consecutive ford windstars i've owned. a 1999 and 2002. both problems occurred at the 120,000 mile mark. in both cases the transmission was diagnose as needing replacement. in both cases the flashing o/d light came on again after the transmissions were replaced at great expense. this time i replaced the trans in the 2002 with a trans out of a 2005 with 52,000 miles on it. now 2 months later the light is flashing again but the overdrive seems to be functioning properly. in the case of the 1999 i had to replace the abs control module after replacing the trans which i believed might have fixed the problem, but i don't know for sure because i dumped the vehicle quickly afterward. in this case i'm going to trade in the 2002 on a chrysler pacifica *tr | |||
| 11/15/2007 | 116263 | 2 | |
| 1.continuing transmission/overdrive failures- flashing overdrive light. 2. heater door control failure. *tr | |||
| 11/25/2006 | 1 | 04/05/2005 | |
| I purchased a 2002 ford windstar in 2005. in october i took it in for inspection and needed to have all four tires (one of which had been replaced 6 months before), the windshield wipers, a break light bulb and front brakes replaced...needless to say it failed and i made an appointment to bring it back in (after saving to have it fixed)! i returned to the dealership in november. i was then told that there was a leak in the transmission which would need to be repaired. the cost, as quoted by the service rep, would be about $1,500!!! i had just spent over $700 for the other repairs! i have only had this vehicle for a little over a year! i have searched several websites and have found that the transmission is a frequent problem with windstar owners (of various years 1995-2002), some of which who have been forced to have the transmission fixed multiple times. this is an outrage! ford needs to be held accountable for this problem! i cannot continue to sink countless dollars into this vehicle and i cannot trade it until the problems are corrected. this presents a serious issue for the someone like me, in the working middle-class. i will soon need to pick up a second job just to take care of repairs! this is crazy!! please hold ford motor company accountable for such terrible production...especially on a issue they have been made aware of (transmission) for years! thank you. *nm | |||
| 11/08/2006 | 4000 | 3 | 05/24/2002 |
| Dt*: the contact stated while braking from 10 mph under normal conditions, the vehicle surged forward, almost going over a curb. the vehicle was taken to a service dealer, where the dealer was unable to duplicate the problem. the manufacturer was also notified. there was a squeaking noise when the sliding door was closed. the consumer complained of the transmission slipping, the dealer reprogrammed the pcm and re-filled the transmission fluid. the shifter was re-adjusted. the vehicle pulled to the right occasionally, the speedometer was inaccurate. the headlights would go dim at times. updated 01/09/07.*jb | |||
| 10/30/2006 | 75829 | 1 | |
| Dt*: the contact stated the check engine light illuminated and a growling noise was heard while driving 40 mph. the vehicle was taken to the service dealer. computer diagnostics were performed and the code po174 came up identifying a vacuum leak. the items recommended for replacement were the intake manifold gasket and associated parts, outer tie rod end and front axle seals, transmission pan gasket and filter. the insurer sent an investigator, who verified the service recommendations. the manufacturer was not notified. updated 12/5/2006 - *nm | |||
| 09/21/2006 | 2000 | 500 | 12/30/2001 |
| Our 2002 windstar has had numerous issues. from clunking front suspension; rattling sliding doors; interior lights and locks that would come on and off by themselves. however, there are two unresolved issues and it's been to dealers numerous times, and each time, they just blow me off. the transmission shudders between the first and second shift, and does a two-step shift. when it finally does the second half of the two-step and engages, there is an audible cookoo, just like a cookoo clock. the other infuriating problem and possible danger is the brake pedal. it squeaks like an old mattress and also sticks to the floor if you have to brake while you are driving at freeway speeds. you have to use the tip of your shoe to pull the pedal back up. visit after visit after visit to 3 different dealers and they always claim there is nothing wrong. they were playing beat the clock with the warranty and now that's gone, and they are still doing it with the extended warranty. infuriating. nobody cares and nobody will help. *nm | |||
| 07/10/2005 | 50000 | 1 | 09/26/2004 |
| Dt: the car was parked in garage with gear shift in park and engine turned off with no occupants inside. the car rolled out of the garage and down slight incline in driveway striking consumer. the consumer sustained injuries to both legs. ems and police were called. no indications as to what happened but officer inspected vehicle and did note ignition was turned off and was in park. no repairs have been made yet however there is an appointment for the dealer tomorrow. there was a police report and an insurance claim as well. consumer does not know how this failure occurred. *consumer did not have dealer information after deciding to file this complaint, will add later.* *nm | |||
| 02/10/2005 | 72000 | 1 | 07/15/2002 |
| Transmission in our 2002 ford windstar mini van made abnormal noises for about 2 months. vehicle was taken to dealership of purchase for inspection, and they attributed the problem to tire and wheel alignment. all four tires were replaced with alignment. also, transmission noise persisted,and vehicle was returned to dealership. again nothing wa s found wrong on inspection with instructions to return later for more complete examination. on february 10, 2005 transmission malfunctioned accelerating the engine to 3200 rpms with a speed of 70 mph. vehicle suddenly lost control and veered to the left into a left turn lane, resulting in a collision with an illegally parked truck and trailer. subsequent investigations revealed the driver was unable to stop the vehicle by braking. the driver, my son , was trapped in the windstar mini van due to a complete collapse of the front frame. after a difficult extraction by the city fire department my son was pronounced dead at the scene of the accident.*ak | |||
| 03/17/2004 | 22600 | 2 | 04/11/2002 |
| When braking at any speed steering wheel vibrated heavily. dealership repaired the front rotors/pads, but this did not resolve the problem. *ak had to change wiper blades one week later, they were rotten. transmission problems, had to drive in 2nd gear all the to the dealer, also has a strong clunking while putting vehicle into any gear. *bf | |||
| 09/01/2002 | 8000 | 3 | 05/24/2002 |
| When starting the vehicle it jerked forward without warning. *ak the consumer almost injured her son. *sc *jb | |||
| 11/20/2001 | 4 | 11/08/2001 | |
| Consumer stated for the 4th time in less than 5040 miles and within 90 days of owning vehicle, it has experienced a temporary failure of the transmission while driving at highway speeds with sudden loss of control of the vehicle, the transmission sticks into low gear then goes into a coasting mode and revving the engine as high as 4000 rpm or shifting between neutral and drive had no effect, when the vehicle speed got down to less than 5 mph, the transmission reengaged and operated normally again, the dealer kept the vehicle but no fault codes or malfunction of the transmission occured.*jb | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH | |||
| 08/22/2002 | |||
| Anti lock brake shifter is inoperative,this device is to prevent lever from shifting without brake depression.also, child was able to shift lever into drive gear while vehicle was parked.*ak | |||
| POWER TRAIN - AXLE ASSEMBLY | |||
| 05/09/2010 | 135000 | ||
| Tl* the contact owns a 2002 ford windstar. while driving at approximate speeds of 25 mph, the contact heard an unusual squeal from the rear tires. as she continued to drive at speeds of 40 mph, the rear of the vehicle began to sway. she had to drive with two hands on the steering wheel to maintain control of the vehicle. upon further investigation, the contact found that both rear tires were protruding from the tire well. the vehicle was towed to a local repair shop where she was advised the rear axle assembly had cracked. the necessary parts needed to make the repair were ordered accordingly and the contact was awaiting repairs. the approximate failure and current mileages were 135,000. | |||
| 04/18/2010 | 91000 | ||
| Tl*the contact owns a 2002 ford windstar. while driving at approximately 70 mph, the contact heard a cracking sound and discovered that the rear axle had split. the contact called the dealership and was advised to pay for the repairs at her expense. the current and failure mileages were approximately 91,000. | |||
| 04/14/2010 | 114000 | ||
| Tl* the contact owns a 2002 ford windstar. while traveling at speeds of 35 mph, the contact heard a loud popping sound. he assumed one of the tires had blown out but upon further inspection he found that the rear axle had fractured. the vehicle had not yet been taken to the dealer for repairs. the failure and current mileages were 114,000. | |||
| 01/31/2010 | 112000 | ||
| Tl*the contact owns a 2002 ford windstar. while driving 40 mph the contact noticed a loud popping sound followed by a thump in the rear of the vehicle. after examining the vehicle the contact noticed that the rear driver side tire was bent inside the frame. a local dealership informed the contact that the rear axle needed to be replaced. there were no prior warnings. the current and failure mileages were 112000. | |||
| 12/24/2009 | 92836 | ||
| Tl* the contact owns a 2002 ford windstar. the contact was driving approximately 25 mph on normal road conditions; proceeding onto a ramp. suddenly, the vehicle swayed with a loud noise coming from the rear of the vehicle. the driver reduced the speed rate and pulled over to the side of the road with caution. the vehicle was towed to an authorized dealer. the failure was contributed to a broken rear axle. the vehicle was repaired for the malfunction. the failure mileage was 92,836. | |||
| 12/21/2009 | 126000 | ||
| Tl*the contact owns a 2002 ford windstar which was purchased in 2008. she heard a grinding noise in the rear of the vehicle. she also noticed that the rear tires were prematurely worn. when the mechanic was replacing the tires he stated that the rear axle was cracked in half. the manufacturer was contacted; however, they would not take any liability for the failure due to the mileage. there were no recalls for her vehicle. the vehicle was taken to her independent mechanic where the brake shoes and axle were replaced at her expense. the mechanic also stated that the entire back end of the vehicle was damaged due to the cracked axle. the failure and current mileages were under 126,000. | |||
| 10/25/2009 | 113000 | ||
| Tl* the contact owns a 2002 ford windstar. while driving between 65-70 mph he lost vehicle control without prior warning. he was able to safely pull the vehicle to the side of the road. upon further inspection he noticed that the rear axle fractured. the vehicle was towed to an independent mechanic for inspection. the technician stated the rear axle was defective. the insurance company was in the process of inspecting the vehicle. the vehicle has not been repaired for the malfunction. the failure and current mileages were 113,000. the vehicle identification number was unavailable. | |||
| 01/01/1901 | 1 | ||
| 2002 ford windstar rear axle cracked. consumer thinks that someone should look into this problem with the rear axle. *nj the mechanic noticed the left rear tire was leaning in. *jb | |||
| 12/10/2007 | 115000 | 1 | 01/01/2002 |
| Tl*the contact owns a 2002 ford windstar. while driving 45 mph, the vehicle began to swerve uncontrollably. the contact regained control and stated that the rear axle failed. the dealer stated that there were no recalls for his vehicle. the manufacturer has not been notified. the current and failure mileages were 115,000. | |||
| POWER TRAIN - DRIVELINE | |||
| 08/10/2010 | 181000 | ||
| To whom it may concern. my name is denis magerr, we have a 2002 ford windstar. last week the rear axle snapped while my wife was driving with my 10 year old son. but for the grace of god, she didn't crash and was killed. axle actually snapped in two. since this incident, we have gone on line and found over 200 incidents of this same problem. evidently, rear axle is u design, and salt and road debris gets caught up in axle and causes corrosion. ford better address this problem before someone is killed. please note that most of these vans are used by families, with small children. i would hate to see a fatality without ford doing something about it. is there any recourse with ford. my contact info is: denis magerr 109 robins run east logan township, nj 08085 phone: (856)-467-2652 cell: (609)-458-7326 e-mail: smagerr@yahoo.com please review and advise a.s.a.p. | |||