Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL | ||||||||||||||||
| 09V399000 | FORD MOTOR COMPANY | from 06/16/1995 to 10/24/2002 | V (Vehicle) | 4500000 | 10/27/2009 | ODI | FORD MOTOR COMPANY | 10/13/2009 | 10/13/2009 | |||||||
| Defect Summary | Ford is recalling model years 1995-2003 windstar, 2000-2003 excursion diesel, 1993-1997 and 1999-2003 f-250 sd through f-550 sd diesel, 1992-2003 e-150 through e-550, 1995-2002 explorer, 1997 and 2002 mercury mountaineer, 1995-1997 and 2001-2003 ranger, and 1994 f53 vehicles equipped with the texas instruments speed control deactivation switch (scds). the scds may leak internally and then overheat, smoke, or burn. | |||||||||||||||
| Consequence Summary | A vehicle fire could occur with or without the engine running. | |||||||||||||||
| Corrective Summary | Ford will notify owners that dealers will install a fused wiring harness in line with the scds. on 1999-2003 windstar vehicles with a leaking scds, dealers will also inspect the abs control module connector and repair as necessary. repairs will be completed free of charge. the safety recall began on october 27, 2009. owners may contact ford at 1-888-222-2751. | |||||||||||||||
| Notes | Ford's recall campaign number is 09s09.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL | ||||||
| EA08021 | FORD MOTOR COMPANY | 09/17/2008 | 10/14/2009 | ENGINE COMPARTMENT FIRES | 09V399000 | |
| Ea08-021 is closed with ford's actions in recall 09v-399 recalling approximately 4.5 million vehicles equipped with texas instruments speed control deactivation switches (scds).with this recall ford has now recalled all of the approximate 16 million ford model vehicles that were manufactured from my 1992 through 2003 with a texas instruments scds.nhtsa will continue to monitor the recalled vehicles to ensure remedies installed by ford tomitigate the potential for scds related fires are effective.the agency reserves the right to take further action if warranted by the circumstances.see attached closing report for further details. | ||||||
| PE08035 | FORD MOTOR COMPANY | 05/13/2008 | 09/17/2008 | ENGINE COMPARTMENT FIRES | ||
| Odi has received 134 consumer complaints, 285 manufacturer complaints, and 137 manufacturer warranty claims alleging incidents of engine compartment fire in model year (my) 1995 thru 2003 ford windstar vehicles.two of the odi complaints allege the fires caused structural damage to the complainant's home.of the 134 odi complaints, 36 allege the fire occurred while the vehicle was parked, 72 allege the fire occurred while the vehicle was running and 26 of the complaints do not specify if the vehicle was running or not.further review of the odi complaints shows that 72 allege that the speed control deactivation switch (scds) caused the fire and 10 allege that the scds leaked brake fluid on to the abs module resulting in the fire.there were 52 that did not identify a cause or that identified miscellaneous other causes.odi has also received 89 complaints ( not counted in this resume) alleging that the scds developed a brake fluid leak.thirteen of these complaints say that the leak at the scds resulted in braked fluid reaching the abs module.this pe has been upgraded to an engineering analysis (ea) to further evaluate the cause of the fires and assess the scope, frequency, and safety consequences of the alleged defect. | ||||||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | ||||||
| EA08021 | FORD MOTOR COMPANY | 09/17/2008 | 10/14/2009 | ENGINE COMPARTMENT FIRES | 09V399000 | |
| Ea08-021 is closed with ford's actions in recall 09v-399 recalling approximately 4.5 million vehicles equipped with texas instruments speed control deactivation switches (scds).with this recall ford has now recalled all of the approximate 16 million ford model vehicles that were manufactured from my 1992 through 2003 with a texas instruments scds.nhtsa will continue to monitor the recalled vehicles to ensure remedies installed by ford tomitigate the potential for scds related fires are effective.the agency reserves the right to take further action if warranted by the circumstances.see attached closing report for further details. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 11/23/2012 | 97000 | 1 | |
| Brought in van for recalls 09s09, 10s13 and 11s16. this was for the subframe issues and speed control switch. speed control switch was supposed to address leaking brake fluid. brake fluid still leaking and now dealership is charging me for brake switch repair and bleeding of brakes. also abs light came on after service and now dealership says abs sensor needs to be replaced. i believe these are all related to original recall but dealership says no. *tr | |||
| 01/01/2010 | 150000 | ||
| Tl- the contact owns a 2002 ford windstar. the contact stated that while at a traffic stop, the vehicle erroneously accelerated. the vehicle began to function normally several moments later. the contact also stated that the brake, abs and over drive off warning lights illuminated intermittently. the vehicle was taken to a private mechanic where it was determined that the master cylinder failed and was leaking brake fluid onto the electrical components. the vehicle was repaired but the failure recurred. the manufacturer was not contacted about the failure. the failure mileage was 150,000. kmj | |||
| 01/01/2010 | 150000 | ||
| Tl- the contact owns a 2002 ford windstar. the contact stated that while at a stop, the vehicle erroneously accelerated. the vehicle began to function normally a few moments later. the contact also stated that the brake, abs, and over drive off lights illuminated intermittently. the vehicle was taken to a private mechanic where it was found that the master cylinder had failed and was leaking brake fluid onto the electrical components. the vehicle was repaired but the failure recurred. the manufacturer was not contacted about the failure. the failure mileage was 150,000. mh | |||
| 10/18/2012 | 156000 | 1 | |
| My abs light is on and will not go off and speedometer wouldn't work properly when the weather was really warm,and just september 21st 2012 my car was not able to switch out of park,and on oct.18th 2012 my brake light stop working all together. i have research this problem and there is a recall out on ford windstar 1998-2003 with the same problems. but when i called ford 10/22/12 they check my vin and stated that there was not a recall on my car only ford windstar van with parts made in virginia. i don't understand why my car cant be repair at ford expense when there is evidence that there i s a problem with the car. *tr | |||
| 10/18/2012 | 156000 | ||
| My abs light is on and will not go off and speed odemeter wouldn't work properly when the weather was really warm,and just september 21st 2012 my car was not able to swith out of park,and on oct.18th 2012 my brake light stop working all together.i have research this problem and there is a recall out on ford windstar 1998-2003 with the same problems. but when i called ford 10/22/12 they check my vin and stated that there was not a recall on my car only ford windstar van with parts made in virgina. i dont understand why my car cant be repair at ford expence when there is invindence that there i s a problem with the car. | |||
| 08/06/2009 | 56000 | 1 | |
| For the past several years my van has has intermittent problems with the brake lights on dash appearing while driving the car at various speeds. once i stop the car and turn it off the lights will usually disappear but sometimes will come back within minutes of restarting car. this tends to happen during warmer times of year versus winter. also i have noticed a problem with brakes even right after getting them replaced. the mechanic says there is nothing wrong with the brakes?? around the same time this started to happen my cruise control stopped working. i had recieved a notice from ford about cruise control recall but when i called the local dealer and told them that my cruise control was not working and i was wondering if it had something to do with recall they said no, that was not the problem. *tr | |||
| 08/06/2009 | 56000 | ||
| For the past several years my van has has intermittent problems with the brake lights on dash appearing while driving the car at various speeds. once i stop the car and turn it off the lights will usually disappear but sometimes will come back within minutes of restarting car. this tends to happen during warmer times of year versus winter. also i have noticed a problem with brakes even right after getting them replaced. the mechanic says there is nothing wrong with the brakes?? around the same time this started to happen my cruise control stopped working. i had recieved a notice from ford about cruise control recall but when i called the local dealer and told them that my cruise control was not working and i was wondering if it had something to do with recall they said no, that was not the problem. | |||
| 06/04/2012 | 53206 | 1 | |
| Traction control light comes on, abs light comes on, brake light comes on. | |||
| 08/21/2008 | 90000 | 1 | |
| I was driving on a street and the car in front of me came to a sudden stop. i immediately had to brake and then the abs light and main brake light came on and stayed on. i took the vehicle to a dealer and they told me that the abs module was bad and i asked them if the knew why and they told me that they did not know. i then asked if the vehicle was safe to drive and they said yes but i would not have abs brakes. *tr | |||
| 08/21/2008 | 90000 | ||
| I was driving on a street and the car in front of me came to a sudden stop. i immediately had to brake and then the abs light and main brake light came on and stayed on. i took the vehicle to a dealer and they told me that the abs module was bad and i asked them if the knew why and they told me that they did not know. i then asked if the vehicle was safe to drive and they said yes but i would not have abs brakes. | |||
| 08/17/2011 | 165000 | 1 | |
| The abs and brake warning lights go on randomly for no reason, also cruise control will stop working. *tr | |||
| 07/01/2012 | 108000 | ||
| Tl* the contact owns a 2002 ford windstar. the contact stated that the brakes began to fail when attempting to brake. the vehicle had a sudden increase of speed before decelerating and stopping. the dealer advised the contact that the vehicle was previously repaired under nhtsa campaign id number: 09v399000 (vehicle speed control) on november 27, 2009 and provided no additional assistance. the manufacturer was not made aware of the issue. the current mileage and failure mileage was 108,000. | |||
| 08/21/2008 | 90000 | ||
| I was driving on a street and the car in front of me came to a sudden stop. i immediately had to brake and then the abs light and main brake light came on and stayed on. i took the vehicle to a dealer and they told me that the abs module was bad and i asked them if the knew why and they told me that they did not know. i then asked if the vehicle was safe to drive and they said yes but i would not have abs brakes. | |||
| 08/17/2011 | 165000 | 1 | |
| The abs and brake warning lights go on randomly for no reason, also cruise control will stop working. *tr | |||
| 07/01/2012 | 108000 | ||
| Tl-the contact owns a 2002 ford windstar. the contact stated that the brakes began to fail when attempting to brake. the vehicle had a sudden increase of speed before decelerating and stopping. the dealer advised the contact that the vehicle was previously repaired under nhtsa campaign id number: 09v399000 (vehicle speed control) on november 27, 2009 and provided no additional assistance. the manufacturer was not made aware of the issue. the current mileage and failure mileage was 108,000. kmj | |||
| 07/01/2012 | 108000 | ||
| Tl-the contact owns a 2002 ford windstar. the contact stated there was a recall on vehicle nhtsa campaign id number: 09v399000 (vehicle speed control). the repair was made on november 27, 2009. the contact stated that the brakes began to fail; when the contact attempted to brake, the vehicle had a sudden increase of speed before decelerating and stopping. the dealer stated repaired had been made, therefore vehicle was no longer under recall. the manufacturer was not made aware. the current mileage and failure mileage was 108,000.yn | |||
| 05/25/2012 | 94000 | ||
| Purchased this vehicle in january 2012 and have had nothing but problems with it. according to ford all recalls have been done on this vehicle but here is a list of the issues with the van: abs light comes on, check engine light comes on, van has no cruise control at all, and last friday i could not put the van in gear. after the ford dealership repaired the solenoid for the van now all of a sudden there is currently no rear break lights. this van is less than safe to be on the road and have seen that some of the recalls would have solved the speed control issue but the ford factory will not answer any of my questions. take a look online and you will see thousands of people with the same issues we are having and it was brought to the attention of ford that we are having the same issues as thousands of other people so this is beyond a problematic vehicle.the vehicle is currently sitting at the local ford dealer while they try and figure out what is wrong with the light system. this vehicle has been in the shop twice since we have owned it and this is costing us hundreds (so far) to fix issues that everyone with this vehicle is having. the latest issues have led to us being without a vehicle for almost a week and we have a disabled child in the home and this is unacceptable. | |||
| 05/02/2011 | |||
| We had our ford windstar brakes done all the way around and my abs and emergency brake light and traction light come on and off. the cruise control works sometimes. ford dealer in my town wont check it out without a diagnostic fee even thou a recall is said to be issued for the same complaints | |||
| 01/01/2008 | 90000 | ||
| Tl* the contact owns a 2002 ford windstar. the contact stated that the abs warning light illuminated on the instrument panel. the contact also stated that fluid from the speed control deactivation switch leaked onto the air bag module, causing the air bag to fail. the vehicle was repaired under the recall associated with nhtsa campaign id number 09v399000 (component: vehicle speed control), but the air bags were not repaired. the dealer and manufacturer were notified, but denied any assistance with repairs of the failure. the failure mileage was 90,000 and the current mileage was 220,000. | |||
| 11/01/2011 | 90000 | ||
| The vehicle was checked by ford dealer in alamogordo, nm 88310 due to a recall for rear axle cracks, subframe corrosion and brake, abs brake, cruise control, and speedometer/odometer electrical problems on aug/16/2011. they sad there is no problem / or they fixed it. after that date, the brake/abs brake illuminated a couple of times, but went of after the engine was turned off/on again. also the cruisecontrol stopped working since and ist currently not working. i found that the brake pressure differential deactivation switch (scds) (2b264) located under the master cylinder (behind the air filter) is leaking!!!. it is completly wet and the fluid is dropping down slowly. pictures are available, taken today 04/04/2012. | |||
| 01/03/2012 | 130000 | ||
| Tl- the contact owns a 2002 ford windstar. the contact stated that the abs warning light would illuminate sporadically. the fuse wiring harness was repaired under nhtsa campaign id number: 09v399000 (vehicle speed control), but the manufacturer and dealer refused to inspect or repair the abs control module, which was also referenced in the recall. the vehicle was not further repaired. the approximate failure and current mileage was 130,000. the vin was unavailable. kmj | |||
| 01/03/2012 | 130000 | ||
| Tl- the contact owns a 2002 ford windstar. the contact stated that the abs warning light would illuminate on the instrument panel of the vehicle. the fuse wiring harness was repaired under the nhtsa campaign id number: 09v399000 (vehicle speed control) recall, but the manufacturer and dealer refused to inspect/repair the abs control module, which was also instructed in the recall. the vehicle was not repaired. the approximate failure and current mileage was 130,000. the vin was unavailable. nw | |||
| 10/26/2011 | 142000 | ||
| The speed control would not shut off with (off button) located on steering wheel, only with brake pedel. the brakes seemed not to stop the vehicle as quickly as other times., and on came the lights (abs & brake light) now the lights (brake and abs come on everytime i drive the vehicle shortly after starting down the road. | |||
| 04/26/2011 | 190000 | ||
| Tl* the contact owns a 2002 ford windstar. the contact stated as the vehicle was started all of the warning lights began to illuminate, including the abs switch light. the engine also began to function rough and brake fluid was leaking. the vehicle was taken to the dealer who stated they had to repair the electric switch on the bottom of the reservoir at the owners expense. the failure is the same as recall 09v399000 (vehicle speed control). the failure mileage was 190,000. | |||
| 04/26/2011 | 190000 | ||
| Tl- the contact owns a 2002 ford windstar. the contact stated as the vehicle was started all of the warning lights began to illuminate, including the abs switch light. the engine also began to function rough and brake fluid was leaking. the vehicle was taken to the dealer who stated they had to repair the electric switch on the bottom of the reservoir at the owners expense. the manufacturer was notified and offered no assistance. the failure mileage was 190,000. rvk | |||
| 04/26/2011 | 190000 | ||
| Tl-the contact owns a 2002 ford windstar. the contact stated as the engine was starter all the warning lights started to illuminate before the vehicle was moving. the abs switch light, the engine running rough and the brake fluid was leaking. the vehicle was taken to the dealer who stated they have to repair the electric switch at the bottom of the reservoir at the owners expense. the manufacturer was notified and offered no assistance. the failure mileage was 190,000. mw | |||
| 07/27/2006 | |||
| Speedometer not working accurately (ocassionally speedometer will work than stops, which indicates defective part). ford says speedometer and gear needs to be replaced now. prior to that they said computer needed to be reprogrammed because of tire size.. cruise control did not work but was fixed by ford via recall notice due to leaking speed control deactivation swith (scds). as i understand the dealer would also inspect the abs control module connector and repair as necessary. abs and brake light are on all of the time which is a result abs control module failure. | |||
| 10/03/2011 | 160000 | ||
| Abs, and service brake, come on simultaneously. i am afraid that stopping distance shall be increased, thusly causing personal & property damage liability. fear of braking distance suddenly increased, when driving, on a personal daily basis. thanks, dj | |||
| 09/01/2011 | 180000 | ||
| The windstar is my only means of transportation and when driving it the speedometer will freak out and ended up breaking the needle on the tacometer and this leads to the theft light popping up when i am driving down the road. this acted up when i was going over and intersection and ended up stalling the vehicle right in the middle and while a car was coming from one way luckly i got the vehicle started and time and got out of there but after taking it to the dealership they couldnt even figure out what could be wrong i dont feel like loosing my life. | |||
| 05/18/2011 | 100000 | ||
| 1st incident happened while driving at higway speeds. abs and brake light illuminated until car was turned off. lights now come on randomly. i took my vehicle to a ford dealership on aug. 31 2002 for recall on front and rear axles. they installed shackles on suspension and said that everything was fine. after i came home with vehicle, i noticed a clunking sound coming from the r/f wheel area and my overdrive off dash light starts flashing randomly until car is turned off. concerning the abs issue, i took my vehicle to an independent garage and they told me i needed to replace the abs control module, then he told me that they did the exact same repair on another 02' windstar earlier that week and the repair would cost $700-$800 dollars. coincidence???? | |||
| 08/30/2011 | 137000 | ||
| Tl* the contact owns a 2002 ford windstar. the contact stated while driving 35 mph the brake light began to illuminate on the instrument panel. the contact added brake fluid and after restarting the vehicle all of the warning lights on the instrument panel began to illuminate. a certified mechanic from an authorized dealer examined the vehicle and informed that contact that fluid was leaking from the vehicle speed sensor and spilling onto the wiring harness. the vehicle was taken to an authorized dealer, where it was repaired under the recall associated with nhtsa campaign id number 09v399000 (vehicle speed control). the dealer refused to repair the failure associated with the wiring harness and gauges on the instrument panel, which were caused by the speed sensor leak. the manufacturer was made aware of the failure, but offered no assistance. the failure mileage was 137,000. | |||
| 08/10/2010 | 98000 | ||
| Abs and brake lights coming on for no apparent reason. had recall service on cruise control and the warning lights for the abs and brake lights have been coming on intermittently since that service was done. talked with the local ford service department and they are aware of this problem. said that the previous recall on the cruise control didn't have anything to do with my warning lights for abs and brakes (but they have had more issues with this problem than the cruise control recall). if i remember the correctly, the cruise control recall - it had something to do with brake fluid contact and potential for fire, my cruise was shorted out and not working - must have been from brake fluid. i am thinking that this flaw has something to do with electrical components connected from the brake and abs system to the warning lights being shorted out in a similar way; it is just a guess, i am sure that the real mechanics know what is going on.... this is a safety issue and ford needs to recall this design flaw; the warning device is not working as designed. i am sure that the $1,600 to fix the problem is an issue for ford. sometimes the lights turn on when i start the vehicle, sometimes i may be driving and they will turn on, at times the warning lights do not come on at all. the brakes are not effected from what i can tell and my fluid levels are normal. i hope that my brakes don't really experience a problem. | |||
| 03/08/2010 | 100000 | ||
| Tl-the contact owns a 2002 ford windstar. the contact stated that the vehicle was experiencing an increased stopping distance whenever the brakes were applied. this failure occurred after the vehicle was repaired under the recall associated with nhtsa campaign id number 09v399000 (vehicle speed control). the contact also stated that the anti-lock brake and brake lights were illuminated on the instrument panel. the speed control deactivation switch was not leaking and there were no brake fluid leaks either, but the vehicle was experiencing braking issues. the failure mileage was 100,000 and the current mileage was 130,000. sm. | |||
| 03/08/2010 | 100000 | ||
| Tl- the contact owns a 2002 ford windstar. the contact stated the braking distance of the vehicle has increased. this failure occurred after the contact had nhtsa recall campaign id number: 09v399000 (vehicle speed control) performed on the vehicle. the contact stated the abs and brake light are now illuminated on the instrument panel and the vehicle is not braking properly. the contact stated the speed control deactivation switch is not leaking and there is no more brake fluid leaking, but the vehicle is having braking problems. the failure mileage was 100,000 and the current mileage was 130,000.rl | |||
| 07/10/2010 | 50000 | ||
| Ford performed safety recall 09s09 in 2009 but only installed safety wiring harness 2002. requested ford to replace both speed control deactivation swtich and abs module due to the know failures included in the investgation, but ford refused after a year the abs and brake warning lights strted to come on intermittently, now the waring lights come on everytime the car is drivern after several miles. based on research (http://www.2carpros.com/questions/ford-windstar-2003-ford-windstar-abs-c1185-trouble-code), i can see that this is very common problem with this vehicle and the problem and it causes braking safety issues in addtion to fire problem. the replace ment of the speed control deactivation switch and abs control module replacement should be required as part of 09s09 recall. the installation fo the wiring harness only minimizes the occurrence of possible fire, but does not address the main cause of the problems of the defective deactivation shitch and abs module. | |||
| 04/01/2009 | 125000 | ||
| Tl-the contact owns a 2002 ford windsor. the contact stated that when coming to a stop with his foot on the brake, the vehicle suddenly accelerated on it's own. the vehicle ended up crashing into the rear end of the vehicle, which caused the other vehicle to hit another. the police were called and a report was available, no one was injured in the crash. the vehicle was then towed to a dealer and they have yet to diagnose the failure due to being destroyed. the failure mileage was approximately 125,000. the vin was unavailable. tb | |||
| 03/31/2011 | 124840 | ||
| Have had intermitent issues with abs light and now told that i need a new speed control deactivation switch. | |||
| 02/05/2010 | 109000 | ||
| Tl- the contact owns a 2002 ford windstar. the contact stated the anti lock brake light, and the regular brake comes on the dashboard. when the anti lock brake system light comes on the system does not work. the contact stated that when this started to happen the cruise control and odometer started to fail as well. the odometer will stop working and when the vehicle is in cruise control, the odometer will say the vehicle is going 20 mph regardless of how fast the vehicle is traveling. the vin was not available at the time of the complaint. the failure mileage 109000 and the current mileage was 115000.rl | |||
| 11/01/2009 | |||
| I own a 2002 ford windstar and had recall 09s09 performed at my local dealership last november and now my cruise control does not work at all. also for the last 6-8 months my (yellow) abs and (red) brake lights come on and off on my dash. my power window on the driver side works only when it wants to and the passenger side window can be rolled down from the passenger side but has to rolled up from the driver side. and last but not least the rear door lock buzzes every time the doors lock which is every time i put the vehicle in gear. | |||
| 09/01/2010 | 68000 | ||
| Tl-the contact owns a 2002 ford windstar. while driving 30-35 mph he observed a cloud of smoking coming from the hood of the vehicle. he notice the lights of the dashboard were illuminating. he pulled into a parking lot to be safe. he turned off the engine and waited for the vehicle to cool off. he drove the vehicle to a local mechanic and he advised him of the recall 09v399000, vehicle speed control. the local mechanic referred him to the dealer and disable the control switch. the dealer advised him that they would replaced the defect part that was under recall. they also advised him that they would have to check with the manufacture for any other damages. the dealer replaced the defect fused wiring harness. the manufacture decide not to repaired the other damages from the fire. he stated the instrument cluster was damaged. the other damages has not been repaired. the failure and current mileage was approximately 68,000. vwb | |||
| 09/12/2010 | 180000 | ||
| Red (brake) light and yellow (abs) light illuminate on instrument panel while driving. in this condition, the abs does not work and hard braking results in rear wheels locking up even on dry road and partial loss of vehicle control. my mechanic says the abs module is going bad and it is a common problem with windstars. this vehicle was supposedly repaired in the 2009 cds recall. so far, lights come on about every 300 miles and are cleared (go off) once the vehicle is switched off and restarted. i think ford should replace the abs modules that are failing. also, prior to the 2009 recall, the cruise control resume function stopped working and is still out. i understand that may well be a symptom related to the leaking of brake fluid from the cds. | |||
| 09/01/2010 | 68000 | ||
| Tl-the contact owns a 2002 ford windstar. while driving 30-35 mph he observed a cloud of smoking coming from the hood of the vehicle. he notice the lights of the dashboard were illuminating. he pulled into a parking lot to be safe. he turned off the engine and waited for the vehicle to cool off. he drove the vehicle to a local mechanic and he advised him of the recall 09v399000, vehicle speed control. the local mechanic referred him to the dealer and disable the control switch. the dealer advised him that they would replaced the defect part that was under recall. they also advised him that they would have to check with the manufacture for any other damages. the dealer replaced the defect fused wiring harness. the manufacture decide not to repaired the other damages from the fire. he stated the instrument cluster was damaged. the other damages has not been repaired. the failure and current mileage was approximately 68,000. vwb | |||
| 09/12/2010 | 180000 | ||
| Red (brake) light and yellow (abs) light illuminate on instrument panel while driving. in this condition, the abs does not work and hard braking results in rear wheels locking up even on dry road and partial loss of vehicle control. my mechanic says the abs module is going bad and it is a common problem with windstars. this vehicle was supposedly repaired in the 2009 cds recall. so far, lights come on about every 300 miles and are cleared (go off) once the vehicle is switched off and restarted. i think ford should replace the abs modules that are failing. also, prior to the 2009 recall, the cruise control resume function stopped working and is still out. i understand that may well be a symptom related to the leaking of brake fluid from the cds. | |||
| 09/01/2010 | 68000 | ||
| Tl-the contact owns a 2002 ford windstar. while driving 30-35 mph he observed a cloud of smoking coming from the hood of the vehicle. he notice the lights of the dashboard were illuminating. he pulled into a parking lot to be safe. he turned off the engine and waited for the vehicle to cool off. he drove the vehicle to a local mechanic and he advised him of the recall 09v399000, vehicle speed control. the local mechanic referred him to the dealer and disable the control switch. the dealer advised him that they would replaced the defect part that was under recall. they also advised him that they would have to check with the manufacture for any other damages. the dealer replaced the defect fused wiring harness. the manufacture decide not to repaired the other damages from the fire. he stated the instrument cluster was damaged. the other damages has not been repaired. the failure and current mileage was approximately 68,000. vwb | |||
| 09/12/2010 | 180000 | ||
| Red (brake) light and yellow (abs) light illuminate on instrument panel while driving. in this condition, the abs does not work and hard braking results in rear wheels locking up even on dry road and partial loss of vehicle control. my mechanic says the abs module is going bad and it is a common problem with windstars. this vehicle was supposedly repaired in the 2009 cds recall. so far, lights come on about every 300 miles and are cleared (go off) once the vehicle is switched off and restarted. i think ford should replace the abs modules that are failing. also, prior to the 2009 recall, the cruise control resume function stopped working and is still out. i understand that may well be a symptom related to the leaking of brake fluid from the cds. | |||
| 09/01/2010 | 68000 | ||
| Tl-the contact owns a 2002 ford windstar. while driving 30-35 mph he observed a cloud of smoking coming from the hood of the vehicle. he notice the lights of the dashboard were illuminating. he pulled into a parking lot to be safe. he turned off the engine and waited for the vehicle to cool off. he drove the vehicle to a local mechanic and he advised him of the recall 09v399000, vehicle speed control. the local mechanic referred him to the dealer and disable the control switch. the dealer advised him that they would replaced the defect part that was under recall. they also advised him that they would have to check with the manufacture for any other damages. the dealer replaced the defect fused wiring harness. the manufacture decide not to repaired the other damages from the fire. he stated the instrument cluster was damaged. the other damages has not been repaired. the failure and current mileage was approximately 68,000. vwb | |||
| 09/12/2010 | 180000 | ||
| Red (brake) light and yellow (abs) light illuminate on instrument panel while driving. in this condition, the abs does not work and hard braking results in rear wheels locking up even on dry road and partial loss of vehicle control. my mechanic says the abs module is going bad and it is a common problem with windstars. this vehicle was supposedly repaired in the 2009 cds recall. so far, lights come on about every 300 miles and are cleared (go off) once the vehicle is switched off and restarted. i think ford should replace the abs modules that are failing. also, prior to the 2009 recall, the cruise control resume function stopped working and is still out. i understand that may well be a symptom related to the leaking of brake fluid from the cds. | |||
| 10/15/2009 | 84000 | ||
| Tl- the contact owns a 2002 ford windstar. the contact stated that they had a repair done for campaign number 09v399000, which dealt with the vehicle speed control and since that time the vehicle abs light and brake light have been coming on. the contact heard different information regarding the fix for the failure. one dealer stated that they no this has been a problem after the repair and another dealer stated that they do not know of the failure and would have to do a diagnostic. the vehicle has not been inspected. the failure mileage 84000 and the current mileage was 94000.rl | |||
| 06/15/2010 | 132512 | ||
| I was driving home from work when the low brake fluid light came on. i was headed to pull over when the dashboard went crazy. said tht the abs was bad, right brake light needed to be checked, traction control error, check transmission, mileage was gone only --------- listed, a/c stopped working, said fuel data computer error, speedometer was out. i am taking it to ford tomorrow to have the vehicle speed control replace and i believe this is what is causing this problem. the brake fluid may be leaking on everything because i did small a burning smell | |||
| 06/08/2010 | 84495 | ||
| The abs light on the dashboard of my 2002 ford windstar mini-van is on all the time. the ford dealer told me that i would have to replace the abs module for a price of $750.00 plus labor to correct this. then i received a letter from ford stating a recall involving the cruise control mechanism was needed to make my windstar safe from a possible fire. i had ford do the no-cost fix which amounted to a jumper wire with a fusible-link. however, this did not fix the existing abs problem. now, my speedometer is not functioning properly. i have read up on this problem and find that many windstar mini-vans manufactured between 1999 and 2003 have had similar problems and they all are related to the abs system. i believe that ford should completely fix these problems and owners should not have to pay an amount exceeding $1000.00 to do so. these problems were apparently inherent in these model years and repairs or replacements should be the responsibility of ford, not the vehicle owners. i can still drive my windstar but will have to have the speedometer problem fixed at a minimum (if that is possible singularly). not having the abs problem fixed may lead to further complications, but i cannot afford these costly repairs at this time. | |||
| 04/26/2010 | 90000 | ||
| Brought vehicle into ford for nhtsa campaign id number: 09v399000, nhtsa action number: ea08021. vehicle still getting a hot, burning smell. abs and emergency icons still come on at various times lasting for hours or days then shutting off. drives rough with a distinct chugging effect like it is going to stall. complete tune up has been done including replacing spark plugs,intake valves and seals. burns oil at a slow rate (approx 1/4 litre every 1 1/2 months) the abs/emergency lights come on at least once a week and the chugging and burning smell is every time you drive it. the recall work was done and we were told the scds did indeed leak and personal research reveals that then the ecm connector needs replacing which ford refuses to do for us. | |||
| 03/09/2010 | 90000 | ||
| Tl*the contact owns a 2002 ford windstar. the contact stated that the dashboard panel malfunctioned. the contact took the vehicle to the dealer to have the wiring harness fuse installed according to recall # 09v399000, vehicle speed control. the brake fluid leak caused the wiring harness in the dashboard to malfunction. the dealer informed the contact that the brake fluid could have also leaked onto the abs module. the contact stated that the failure was directly related to the recall. the failure mileage was unknown. 93,000. | |||
| 07/15/2009 | 90000 | 1 | |
| Sudden acceleration at a stop light on 2 occ. *tr | |||
| 01/29/2010 | 93000 | 1 | |
| 2002 ford windstar lx - brake light & abs light activated (steady on) and od (overdrive) off light activated (flashing), concurrent with loss of analog speedometer and digital (led) odometer function. no obd ii codes issued by system. researched and found ford recall 09s09 - speed control system modification, which (apparently) addresses this problem. *tr | |||
| 01/06/2010 | 120000 | ||
| Tl*the contact owns a 2002 ford windstar. during a recall repair the dealer did not perform the entire repair. the dealer installed a fuelable link and inspected the harness for heat damage. the dealer did not find any heat damage to the harness so the dealer did not replace the abs control module connector. the contact stated that a leak caused the scds to leak and the harness needed to be replaced. the dealer also informed the manufacturer that it does not need to be replaced; therefore, the manufacturer stated that no more repairs are needed on the vehicle. the contact feels the vehicle can cause a fire due to the abs control module connector not being replaced. the failure mileage was 120,000. | |||
| 11/18/2009 | 85000 | ||
| Tl*the contact owns a 2002 ford windstar. the brake fluid was leaking from the speed control deactivation switch onto the wiring harness and it's components which also caused the #10 fuse to fail. the leak was caused by a defect which led to recall 09v399000. the electrical system was malfunctioning as a result. the dealer stated that they would not repair anything outside of the component listed in the recall. the manufacturer stated that they would not assist him until his vehicle was inspected by the dealer. the current and failure mileages were approximately 85,000. | |||
| 10/01/2009 | 88000 | 1 | |
| Tl*the contact owns a 2002 ford windstar. while driving 25 mph he noticed that there was smoke under the hood. he was able to safely drive the vehicle to a local repair facility. the technician extinguished the fire and determined that the cruise control brake switch failed and caused the fire. the technician removed the fuse which allowed the contact to drive the vehicle; however, he was unable to view his speed since the fire damaged the control switch. the vehicle has not been repaired. the contact will notify the manufacturer of the failure. the failure mileage was 88,000. updated 01/29/10 *bf updated 01/29/10 | |||
| 09/30/2009 | 86000 | ||
| Tl*the contact owns a 2002 ford windstar. while driving the abs and service brake warning lights illuminated on the instrument control panel. the brake fluid reservoir was leaking fluid onto the cable, which caused the vehicle speed cruise control and the abs to fail. brake fluid was added to the reservoir by the contact. the dealer was notified and a technician stated that the abs cable needed to be replaced. the vehicle was repaired; however, there was a fire under the hood after the vehicle was repaired. the current and failure mileages were 86,000. | |||
| 09/23/2009 | 94558 | ||
| Tl*the contact owns a 2002 ford windstar. the contact stated that a fire almost erupted, from break fluid leaking under the firewall in the cruise control. he notified the dealer in reference to recall# 06v286000, vehicle speed control. he was advised that since his vehicle was excluded from the recall, he was ineligible for a free remedy. no repairs were made. the manufacturer was notified. the failure and current mileages were 94,558. | |||
| 08/24/2009 | 90245 | 1 | |
| This is an update to odi number 10278659. the cruise control actuator switch was identified as leaking brake fluid by my independant auto repair shop. they replaced the cruise control actuator switch part number yf1z 9c888 ab at a cost of $34.56 for parts and $22.50 for labor. they also replaced the wiring harness that connects to the switch. after this was done, the cruise control started to work consistently again. the abs light and brake warning light still come on intermittently. sometimes i have noticed they go on after i hit a bump. once they go on, they remain on for the duration of the journey (until the car is turned off). *tr | |||
| 09/15/2009 | 122000 | 1 | |
| June 2009-brakes failed/indicator light stayed on--took to midas and found the master cylinder was leaking. replaced master cylinder. sept 15th, 2009--brake indicator light came on. brake pedal was spongy and the cruise control would not work correctly. if i tried to use the cruise control, it would disengage without me touching the brakes, then it would return to speed without me resetting. returned the car to midas and they found the brake pressure differential switch was shorted out. it was covered in brake fluid. *tr | |||
| 06/07/2009 | 160000 | 1 | |
| I own a 2002 ford windstar and a couple months ago my van almost caught fire because of the brake deactivation switch under the master cylinder shorted out. it started leaking brake fluid immediately. i took it to my mechanic to have it fixed and he told me they were having problems with these switches shorting out and catching the automobile on fire. a month ago my abs brake light came on and a few days later the # 10 fuse blew and smoke started coming out from under the van. we immediately disconnected all the fuses associated with the abs brake module. i do not have abs hooked up now and i do not feel very safe driving around without it but i do not have the money to put it in the shop again for the same problem. i would like for ford to recall and take care of this very faulty abs brake system. *tr | |||
| 04/27/2009 | 83272 | 1 | |
| Brake pressure switch leaked brake fluid causing failure of cruise control, speedometer, and odometer. red brake light and yellow abs light on constantly. had repair done at local ford dealer. paid $200.00 for analyzer and $700.00 to replace wiring, cruise control module and speedometer module. brake and abs lights are now off. second day out of the shop the abs and brake lights come on intermittently. estimate #700.00 i am hoping the nhtsa rules on this defect as a safety hazard and orders a recall. *tr | |||
| 08/04/2009 | 96500 | 1 | |
| I own a 2002 ford windstar sel. recently had two messages of low brake fluid. abs brake warning lights also come on and off on instrument panel. cruise control stops working from time to time. then on aug 4, the entire instrument panel went haywire, and air conditioner stopped cooling. having it looked at tomorrow, but this sounds like leaking brake fluid from bad switch has caused electrical meltdown. no fire - yet. *tr | |||
| 10/15/2008 | 80000 | 1 | |
| Ford windstar 2002. cruise control only engages intermittently. when cruise control is on, it will dis-engage abruptly for no reason. yellow abs dash light and red brake warning dash light go on intermittently (simultaneously). after they go on, they stay on until the car is turned off. the abs system appears to still work correctly even when the yellow abs light is on and the red brake light is on (although there is no way for the driver to tell if the abs system and brake system are working correctly or not when the warning lights are on). my local ford dealership diagnosed that the ecm control module needs to be replaced. this is an expensive electronic component with no moving parts, and there is no reason that this board should be failing. this is a common problem with 2002 ford windstar models. i believe ford should be required to offer free diagnosis and repair for any problems related to ecm control modules for this model year. i first noticed the problem around october 2008 as the weather turned colder. this is consistent with a theory that the ecm board is sensitive to temperature changes, which affects the correct working of the cruise control and abs systems. the cruise control mostly did not work during the winter 2008-2009. as warmer temperatures arrived in spring 2009, the cruise control started to work intermittently again. sometimes it engages correctly, sometimes i push the set button repeatedly and finally it engages, sometimes i push the set button repeatedly and it will not engage. when it is engaged, it will dis-engage abruptly for no reason. i suspect sometimes it dis-engages because the car hit a bump in the road - but frequently it dis-engages with no bump in the road. having the cruise control dis-engage abruptly for no reason is a safety issue and could easily result in an accident. having the abs system not work correctly (due to the ecm module) is a safety issue and could easily result in an accident. *tr | |||
| 04/15/2005 | 1 | ||
| I have been having problems with my 2002 ford windstar van for about three years or so. my brake light and abs light stays on, i have leaking brake fluid, and my brakes squeaked sometimes. i also on two occasions had my odometer reading go out and because of this i was not able to keep track of my mph or my mileage. about three years ago i went to ford about my brake problem and was told i needed new brakes i got those brakes and after that i still experienced brake/ abs problems. i am a divorce mom of four and our lives are important and i need my van to get around. so, please look into this matter for our safety, as well as, for the safety of other families. thank you *tr | |||
| 07/08/2009 | 159159 | 1 | |
| We have a 2002 windstar with 165k miles. the abs /brake light has intermittently come off and on for the last 2 years. i noticed that last year my cruise control began to periodically work. on wednesday july 8th i started the van and noticed white smoke pouring from the hood. i immediately shut the vehicle off and traced the smoke to the brake pressure deactivation switch. i didn't know what it was until i read this article www.fordwindstarrecall.info this was extremely helpful and saved me time on estimating the problem. the switch had burned and the plastic switch was dripping the melted fire plastic into my motor! *tr | |||
| 05/01/2009 | 90500 | 1 | |
| I have a 2002 ford windstar. about 2 months ago the brake light, abs light, and the traction control light came on the dashboard, as well as the speedometer and digital odometer quit working. i took it to a local ford dealer to have it looked at, and they told me that the abs module went bad and would need replaced. they quoted me $1006.17 + tax to fix it! it is my understanding that this year windstar has a recurring problem with this module, and i would like to know if any work is being done on a recall? *tr | |||
| 07/01/2008 | 90000 | 1 | |
| 2002 ford windstar brake pressure differential deactivation switch developed a leak resulting in significant brake fluid loss and deactivation of cruise control functionality. *tr | |||
| 05/01/2009 | 96900 | 1 | |
| The brake pressure cruise deactivation switch on my 2002 windstar has leaked brake fluid down onto the wiring below the brake master cylinder. i have purchased the replacement switch from my nearest ford dealer. but now my cruise control does not work, and the horn does not work, and the abs and brake warning lights come on intermittently. *tr | |||
| 03/01/2009 | 77000 | 1 | |
| Purchased a used 2002 ford windstar vehicle at dealership in december 2008--cruise control was working fine at time of purchase--around march 2009 cruise control failed to work. this may not be related but the speedometer would become stuck at speed set after depressing brake and slowing down- cruise control will not activate any longer. *tr | |||
| 05/02/2009 | 90000 | 1 | |
| Vehicle became having intermittent abs light and brake light activation while driving. this began in 2007. i had it checked and the dealer advised it was a control module problem not covered under warranty. i checked on line to get a better story, which appears to have been reported many times. over the past 2 months march/april 2009 the problem appeared to become worst. finally cruise control became intermittent and then quit. i checked brake pressure switch found fluid in and around the switch which is one of the reported problems with the windstar. the abs system and cruise control are currently inop. there are no blown fuses. *tr | |||
| 08/10/2008 | 75000 | 1 | |
| 2002 ford windstar - abs and brake light come on all the time in warmer temperatures. understand it to be a known defect in the braking module - aluminum housing expanding when warm. no problem in colder weather. abs braking system not active when lights are on. no parts repaired or replaced at this time because of cost and after seeing hundreds of similar complaints with this year/model it appears to be possible recall along with faulty cruise control deactivation switch leaking brake fluid and causing fires. *tr | |||
| 11/14/2007 | 54000 | 1 | |
| I have been having trouble with the abs light and the e brake light staying on all the time. my cruise control doesn't work any longer since this has occurred. *tr | |||
| 01/20/2009 | 103000 | 1 | |
| Red brake light went on in my 2002 ford windstar. merchants tire checked and indicated that the cruise control switch to the master cylinder has been leaking brake fluid. *tr | |||
| 10/05/2008 | 100000 | 1 | |
| Cruise control brake cancellation switch on a 2002 ford windstar smoking and blowing fuse #10. *tr | |||
| 08/22/2008 | 102000 | 1 | |
| My van brake light and abs light had been coming on for at least 6 months... my mechanic was trying to determine if it was the abs switch or abs module and just reset the codes after a tune-up. we would add brake fluid to the car on several occasions. the failure occurred when i started my van and backed out of a parking spot. i smelled something burning and realized my van was smoking. at first i thought it was steam and then i realized it was white smoke. so i reparked my vehicle, shut it off and popped the hood. when i got around i followed the engine from left to right and in the back right was a perfect propane flame. i blew it out. i noticed the part was connected down below the brake fluid reservoir, wired ran to that part, on the bottom the part that was on fire was rusted. but it appeared to plug into the part it was attached to like a key and then wires came down from there... my mechanic disconnected the part saying i would not longer have cruise control and he ordered the part from ford in milledgeville, ga. he replaced the part on 8/25/08. i do not believe the old part is still available. since the part has been replaced my brake light and abs light still come on! *tr | |||
| 08/10/2008 | 95000 | 1 | |
| Failure of the brake/cruise control deactivation switch caused leaking brake fluid to fall into and cause failure of abs module. i am aware that the nhtsa is investigating and i encourage you to demand an immediate and complete recall. this is a serious fire hazard that can happen even while the vehicle is parked in the garage, hours after the vehicle was shut off. please act! *tr | |||
| 06/19/2008 | 87000 | 1 | |
| Smoke came from under the hood numerous times. the last time caused so much damage under the hood the van was not drivable. had the van towed into the ford dealer and they gave me a quote and said it was the master cyl , brake fluid had leaked and it dripped on something that caused it to start a minor fire that caused lots of smoke. the speed sensor was damaged. the final price to fix was $1,003.00 most of which was labor. i have heard numerous cases similar to this one and i believe ford should be responsible for the fixing of these problems. *tr | |||
| 08/06/2008 | 70000 | 1 | |
| Tl*the contact owns a 2002 ford windstar. while driving between 45-55 mph, the engine began to lose power. the contact pulled into a ford dealer and was informed that the brake cruise deactivation switch was leaking into the fuse box. the failure caused the speedometer to fail and the abs and several other lights to illuminate. recall number 05528 (deactivation switch) was referenced regarding the ford explorer. the current and failure mileages were 70,000. update 09/10/08 *cw updated 09/15/08. *jb | |||
| 06/03/2008 | 66000 | 1 | |
| 2002 ford windstar on fire, parked in garage, no key in ignition, fire in area of fire wall drivers side, vehicle had not been driven for eight hours before fire started at 01:00 am. damage to dwelling estimated at $300,000.00. five family members home, asleep, at time of fire escaped without injury after home fire alarm sounded. *tr | |||
| 07/20/2008 | 92500 | 1 | |
| Cruise control on 2002 ford windstar started working intermittently. research online shows a defective switch on the master brake cylinder is a very common failure that causes this. this switch is used on many ford vehicles and was subject of recall due to fire hazard. for some reason the recall doesn't apply to my 2002 windstar yet, however. *tr | |||
| 07/02/2008 | 75000 | 1 | |
| I own a 2002 ford windstar and have had recent abs / brake problems. after further examination it was found that the cruise control deactivation switch was leaking brake fluid onto the abs brake control module which caused damage to the module. upon more investigation, it has come to my attention that this switch is always hot whether the engine is running or not. this is turn could cause a fire from the brake fluid leakage. i have also learned that this switch in question has caused many other problems and even death with other ford models. i will have to disengage my cruise as well as my abs system to ensure to fire. this worries me as i want the safest for my family but at this time cannot afford the fix. hopefully ford will own up and pay to fix this mess that was caused by a $30 switch. *tr | |||
| 07/05/2008 | 90000 | 1 | |
| Dash brake and abs lights come on. they can be reset by turning the engine off and restarting. noticed leaking switch on bottom of master cylinder. wiring damp with brake fluid. cruise control doesn't work anymore. *tr | |||
| 05/04/2007 | 1 | ||
| I own a ford windstar and i am having the abs/brake light problem and speed control problem. *tr | |||
| 06/08/2008 | 0 | 1 | |
| On june 8, 2008, our 2002 windstar experienced the following: abs light went red: brake red light went on. speedometer, and tachometer stopped working. all will require repair to prevent the possibility of fire, crash or break down. *tr | |||
| 10/01/2006 | 80000 | 1 | |
| I have a 2002 ford windstar that we purchased 2 yrs ago, ...morning after delivery battery was dead, took back to dealer and they checked it out and said should be fine. occasionally still dies and has to be charged, alternator & battery check out fine. the most dangerous problem is that the abs light is on and abs doesn't work properly. we continuously have to add brake fluid (at least once a month) and can not find any leaks on the ground. had the vehicle in for service on several occasions can not diagnose. the dealership hooked vehicle up to machine to read code and can not get any readings from system. dealership seemed to think that it could be a wiring problem or abs module. abs will occasionally go out/work but not properly, abs will kick in on dry roads not wet/snow covered. tire pressure light is illuminated and tire pressures are all correct. has been reset but comes back on after driving a few miles. occasionally it will go out on its own but then the speedometer will bounce around (if going 55 will jump to 70,80). when opening the rear tailgate hatch and closing,the dash light stays on like it is still open and dome lights will not work properly. when driving the door chime will sound and the door ajar light will go out and works properly until gate is opened again. when driving the door light and chime will come on lights stay on. the door ajar light also comes on and off intermittently when using the driver side door controls to put windows up/down you hear louder then normal clicking. also dims the lights when putting windows up/down. we can also smell what seems to be wires burning at times but can not find anything. we are at a loss of where to begin. we will not drive this vehicle any further then 50 mile radius from our home for fear of what will happen if we do. if we go further we rent a vehicle. now to the point of purchasing a cheap, reliable vehicle (not ford) and parking this one until we can pay down enough to trade in. *tr | |||
| 03/14/2008 | 110000 | 1 | 07/09/2007 |
| Abs system and cruise control failure, intermittent over the last 9 months. *tr | |||
| 08/01/2007 | 75000 | 1 | 08/04/2002 |
| My abs brake light, emergency brake light and brake light would intermittently go off. then it was every time my car was started. i was told my abs module needed to be replaced. my car could be driven, but my abs brakes would not work. i was told by two mechanics that this was a problem they had seen with my vehicle. my cruise control also sticks. i have not used my cruise in over a year, because once activated, you can not shut it off. the only way it resets is to turn the car off. the ford windstar is one of the only ford vehicles not covered under the recall, but upon doing a web search have found that windstars have started on fire because of this issue. also, i received a recall on my mid/read seat latches. when i went to the dealer, i was told my car was not covered. i drive a 2002 ford windstar. i am very concerned about the recent recall since the brake line is directly related to the fires caused by the faulty cruise control. please advise is the research is to include other ford models. *tr | |||
| 02/15/2008 | 176500 | 2 | 07/08/2005 |
| This has happened over the past two weeks. about february 15, 2008 i was having trouble keeping pressure in my brakes. they were spongy. i called a mechanic and brought it to him on february 16th. he said it was the master cylinder, and replaced it and the wheel cylinders. well, the van worked for about a week. then monday, february 25, 2008 my brakes again went spongy. i checked the brake fluid and there was none. i refilled the container, and called a mechanic. i brought the vehicle to him on february 26, 2008. he determined it was the cruise control pressure switch. i then went to tousley ford dealership and got the part. tousley ford in minnesota said this particular part is in recall for several other vehicles but not mine. my mechanic replaced the part and the vehicle hasn't had any problems. as a matter of fact, now the cruise control works again. it had gone out last summer some time. this recall is for a fire hazard, and i saw where the brake fluid can leak through that switch onto wiring so there could have been a fire in my van. my complaint is that my vehicle, and family are just as important to me as the vehicles and families of the other people who were able to get their vehicles fixed in the recall. i drive a 2002 ford windstar sport minivan. i do foster care and have birth children, and grandchildren in that vehicle all the time. so, i am very upset that ford does not recall this fire hazard on all vehicles. my family is very important! *tr | |||
| 01/16/2008 | 1 | 10/16/2002 | |
| My cruise control speed accelerated then went out not working at all, abs light goes off and on even after i had brake work done, odometer and speedometer stopped working on 1/16/08, brake fluid is leaking from the master cylinder, fuse 10 keeps blowing, this last time 1/18/08 smoke under the hook by master cylinder. someone said it might catch fire. *tr | |||
| 10/03/2007 | 76849 | 1 | 05/31/2005 |
| Tl*the contact owns a 2002 ford windstar. the brake warning indicator light illuminated. the dealer stated that the cruise control deactivation switch for the master cylinder was leaking. the manufacturer stated that her vehicle was not included in nhtsa campaign id number 07v336000 (vehicle speed control). the current and failure mileages were 76,849. the consumer stated the defect was the cruise control canceling switch on brake master cylinder. replaced kit brake repair was done 10/13/07. updated 11/01/07 *tr | |||
| 07/31/2007 | 56000 | 1 | 09/01/2006 |
| Tl*the contact owns a 2002 ford windstar. the contact stated that both the yellow abs and the red brake light illuminate intermittently. he stated that the lights would stay off for approximately 2-3 days and then illuminate again. the contact stated that the failure was caused by a circuit failure in the abs unit in the computer programming. the manufacturer stated that there was no recall or service bulletin available. the failure and current mileages were 56,000. updated 06/05/08 *bf the consumer stated fluid was leaking from the cruise control switch onto the master cylinder. updated 06/05/08 | |||
| 11/08/2006 | 4000 | 3 | 05/24/2002 |
| Dt*: the contact stated while braking from 10 mph under normal conditions, the vehicle surged forward, almost going over a curb. the vehicle was taken to a service dealer, where the dealer was unable to duplicate the problem. the manufacturer was also notified. there was a squeaking noise when the sliding door was closed. the consumer complained of the transmission slipping, the dealer reprogrammed the pcm and re-filled the transmission fluid. the shifter was re-adjusted. the vehicle pulled to the right occasionally, the speedometer was inaccurate. the headlights would go dim at times. updated 01/09/07.*jb | |||
| 02/11/2006 | 112000 | 1 | 06/01/2003 |
| Dt*: the contact stated while driving 10mph, there was a total loss of the brakes without any prior warning. the contact managed to maneuver the vehicle to a local independent repair shop. the mechanic discovered the brake pressure switch wiring melted which allowed leakage of all the brake fluid. the mechanic suggested this failure was related to the cruise control deactivation switch. there is a nhtsa recall, # 05v388000, regarding the vehicle speed control. the vehicle has the same problems as indicated in the recall; however it is not included in the recall due to the vin. the mechanic disconnected the cruise control switch due to a possible fire risk and added more brake fluid. no further repairs were made. | |||
| 04/07/2005 | 27266 | 1 | 08/28/2004 |
| While pulling into an inclined driveway the accelerator pedal went to the floor. this condition causes the vehicle to take off and ran into steel frame of a door, the vehicle front wheel was still spinning until the ignition switch was turned off. the vehicle was tow to the dealer. the cause of the problem has not been determined at this time. *nm | |||
| 09/15/2004 | 1 | ||
| The vehicle accelerated while waiting in line to move forward at a stop light, the consumer has his foot on the brake. the vehicle jumped, as result, the consumer had a front collision. please provide further information. *jb | |||
| 09/01/2002 | 8000 | 3 | 05/24/2002 |
| When starting the vehicle it jerked forward without warning. *ak the consumer almost injured her son. *sc *jb | |||
| 08/26/2003 | 18000 | 1 | |
| When at a stop and with foot is on the brake vehicle revved and rpms inceased. consumer put vehicle in park and then it accelerated without warning. dealer notofied. *ak | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 09/28/2002 | 30 | 08/15/2002 | |
| We own a 2002 ford windstar with adjustable height for the brake/accelerator pedals. unfortunately the adjustment button is on the center console right where my right knee rests. the design allows for adjustments while the vehicle is in motion. on too many occasions my knee has hit the button while in motion causing the vehicle to accelorate or deccelerate unexpectedly. as of now no accidents have resulted, however, one can easily see the safety concern. i contacted ford and they refuse to disable the feature because that was the original design of the vehicle although in my mind it was a faulty design to have the pedals adjust while in motion.*ak | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 07/04/2009 | 80000 | ||
| Tl*the contact owns a 2002 ford windstar. the contact noticed that the instrument panel lights and the power locks were failing. he replaced the fuse several times and smelled a burning odor underneath the hood of the vehicle. the contact found fluid leaking from the vehicle, which originated from the cruise control. the wiring harness was damaged. the dealer replaced the cruise control wiring harness, switch, and the speedometer wiring harness at the cost of $888. the manufacturer stated that the vin was not included in nhtsa campaign id number 07v336000 (vehicle speed control); therefore, they would not assist. the vehicle has been repaired. the vin was unknown. the current and failure mileages were 80,000. | |||
| 05/01/2008 | 97000 | 1 | |
| Brake pressure differential deactivation switch leaking causing loss of brake fluid and fluid has wicked into cruise module and abs module causing red brake light, abs light, intermittent speedometer and odometer, complete lack of cruise control, loss of abs function. replaced bpdds, cruise control now sometimes functional, no other problems fixed. damage caused by leaking fluid still present. *tr | |||
| 10/07/2008 | 47000 | 1 | |
| Brake pressure differential deactivation switch (2b264) located under the master cylinder (behind the air filter) over time developed a leak. my cruise control has stopped responding, and brake fluid is leaking at an exponential rate out of the reservoir above the master cylinder. *tr | |||
| 07/03/2007 | 102000 | 1 | |
| Ford windstar cruise control switch shorted out. that caused the brake fluid to leak on the electrical system and shorted it out. the dealer said it is a fire hazard and other fords had been recalled but not the ford windstar. now this is costing us 2500.00 to get fixed. my parents windstar is starting the same thing and my dad is handicap so if it catches fire there may not be enough time to get him out please recall the windstar also before something bad happens. thank you *tr | |||
| 03/07/2008 | 89562 | 1 | |
| My was driving on the expressway and attempted to set my cruise control on my van when there was a loud sound from my engine. my check engine light is on and from time to time it blinks. there is a burning smell sometimes also. this only happened when i set my cruise control. it starts and runs but the check engine light is on and the noise is still there. *tr | |||
| 04/29/2008 | 98500 | 1 | |
| 2002 ford windstar with inoperable cruise control, odometer, a/c temp. control, abs light remains on and other related electrical malfunctions. vehicle is leaking brake fluid and i have no doubt i'm experiencing the same problem thousands of other windstar owners are with a contaminated brake pressure differential deactivation switch. is ford taking responsibility for this manufacturing defect and providing a fix - without charge??? *tr | |||
| 04/19/2008 | 1 | 03/25/2005 | |
| My wife asked me to check the brakes because the brake light was on. i had checked the wheels for any leakage and found none. the master cylinder was low so i started to look for leak at other places and found the leak at the brake light switch. the brake fluid was leaking on the wires. so i looked on line and found a article that can cause a fire in the engine compartment. this why i am making this complaint. i as have lost my cruise control and the article said that this will happen. i am going to change the switch and replace the fuse if needed. *tr | |||
| 01/01/2007 | 65000 | 1 | 01/01/2007 |
| My 2002 ford windstar van had an inoperable cruise control. i traced the problem to a leaking (brake fluid) switch mounted under the brake master cylinder. the leaking switch leaked flammable brake fluid onto the hot engine or exhaust system but did not caused a engine fire. i purchased a modified switch and wire harness from the ford dealer and installed it myself. i was told by the ford parts salesman that there was no recall for my windstar at that time. this is the same defect found on the other ford vehicles according to the new york times, 18 april 2008. i still have the defective switch in hopes i can be reimbursed by ford. the defective switch is available for inspection if needed. *tr | |||
| 07/01/2007 | 81000 | 1 | 08/01/2002 |
| I have been reading about recent complaints to the ford windstar 2002 and have concerns. i had my abs module replaced last year because all my idiot brake lights were going off intermittently. i have also not used my cruise control in over two years because once activated it will not shut off until the car is turned off. it appears that the brakes are related to the cruise control leaking on the brake line, but ford does not see the windstar as a problem. this concerns me, since there have been fires with the windstar van. i also took my car into a ford dealership to check the seat latches and was told my car was not covered. my recent repair woes is the air conditioner compressor is going. this was a problem with my last ford windstar. (related vehicle information: model year=2002, make=ford, model=windstar). *tr | |||
| 11/04/2007 | 1 | ||
| We a ford windstar van that caught fire and burnt our house down a complete loss. our homeowners determined that it was the cruise control switch.we had no problems with the van and were never informed of any recalls. *tr | |||
| 03/15/2007 | 132000 | 10 | 12/26/2006 |
| Tl*the contact owns a 2002 ford windstar. the contact stated that the abs light illuminated intermittently. he also noticed that the cruise control switch does not activate. he has not taken the vehicle to the dealer for inspection. the vehicle has not yet caught fire. the contact filed a complaint with the manufacturer. the failure mileage was 124,000 and current mileage is 132,000. updated 01/17/08 *bf | |||
| 09/25/2007 | 142000 | 1 | 12/15/2002 |
| Our cruise control went out on our 2002 ford windstar. we took it to the local ford service station and they explained that the brake fluid was leaking onto the cruise control. it apparently is a recall with several ford brands but not with the windstar yet. the mechanic explained that we were lucky the cruise control went out and that it didn't start a fire! *jb | |||
| 06/19/2007 | 81601 | 1 | 12/20/2002 |
| While driving to work i noticed my odometer and speedometer quit working and then every light possible lit up, so when i got to work my husband told me to see if i could get it to grande truck center in san antonio. i left it and later received a call telling me the wiring harness had shorted out and i was very lucky that my van did not burn up. i was told maybe a varmint had chewed on the wires, but my van is always parked in the garage at night.. i decided to do some research after recalling an incident not far from our home that involved some type of ford suv that caught fire in the garage and burned the house down. all this was due to a faulty cruise control switch that cost about 21.00. i found that millions of vehicles had been recalled by ford because of this problem and the windstar was on the list of having the same or similar switch, but was not recalled and still has not been recalled. i have put a request in with grande truck to be reimbursed, since it was a manufacturer error and nothing i did, but to date i have not heard from them. i emailed ford to ask why my van was not recalled and received an answer that all recalls are handled by the nhtsa. yes, i do have the original switch that was removed from the van (looks like part#f58a-9f924-aa 2063) it was kind of hard to read. the invoice states replace abs module & hydraulic unit, replace wire harness & cruise control switch, service bleed, bleed sys. $2654.81. my husband was allowed to see the wiring harness that was almost burnt in half, but that was not kept. i thank god that there was no real tragedy that came out of this, but i also feel that ford is responsible and should take action to reimburse me my money. i would like to know if you have received any other complaints on the ford windstar. when i contacted your office by phone i was told that there was a new recall as of 8-31-2007, that included the windstar, but i did not see that information. thank you for your time. updated 12/12/07 *tr | |||
| 02/14/2007 | 79000 | 2 | 03/20/2002 |
| Tl* the contact owns a 2002 ford windstar. the failure mileage was 79000 ,and the current mileage was 84000. the dashboard brake warning light was constantly turned on. brake fluid was put into the vehicle. however the warning light remained on, and the vehicle still needed more brake fluid. the vehicle has had no failure stopping. the dashboard lights turned off, but the power windows and doors malfunctioned. the mechanic stated that the electrical problems were the result of the defective cruise control. the mechanic disconnected the cruise control. *ak | |||
| 10/06/2006 | 91000 | 1 | 01/15/2003 |
| My husband, my 7 month old baby and i were driving on our way to lunch at about 30 mph when we noticed smoke coming out of the hood of our 2002 ford windstar. immediately smoke filled up our cabin through the vents. my husband pulled over to the side of the road, and i quickly got my baby out of the van. my husband opened the hood and saw flames and we all ran away from the car. my husband ran to a nearby business that luckily had a fire extinguisher. my husband was able to put the fire out in time before who knows what could have happened. my husband took the car to an auto shop that happened to be very close to where the incident happened. after having to let the car cool down and the terrible smell go away the mechanics looked at the car and told us right away that they knew it was the same cruise control switch that has been recalled on ford trucks. he advised us to take the van to ford and have them fix it without any charge because that was a problem that should have been recalled in the windstar as well. my husband took the van to the local ford shop and they did agree that the problem was the cruise control switch. they upgraded the part and then tried to charge us almost $400 for the job. not until after i complained to the manager did they waive the fee, but told me it was because i was a local customer (i have never bought anything from their dealership) they waived the fee because they knew this was a problem of fords. *jb | |||
| 03/01/2002 | 17500 | 6 | 03/15/2002 |
| While driving at any speed, intermittently the back right sliding door comes ajar. the problem has occurred on three occasions. the dealer has no idea what causes the problem. currently, the consumer has a problem with the back/left side door closing securely. *ak the door had been leaking since the vehicle was purchased. the door had a significant difference in space between the front door in comparison to the driver door. also the cruise control was inoperative. *sc *jb | |||