Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SEATS - MID/REAR ASSEMBLY
03V459000FORD MOTOR COMPANYfrom 03/07/2001 to 11/05/2002V (Vehicle)25711911/21/2003MFRFORD MOTOR COMPANY11/06/200311/06/2003571225
Defect SummaryCertain minivans fail to comply with the requirements of federal motor vehicle safety standard no. 225, child restraint anchorage system. during testing, a third row bench floor-to-seat latch released before the strength requirement was met. identical latches are used in the second row of seats.
Consequence SummaryIf the latches on th4e second or third row seats of the vehicle release in a crash, the potential for occupant injury is increased.
Corrective SummaryDealers will replace the seat-to-floor latches on the second and third row of seats. owner notification began on november 21, 2003. owners should contact ford at 1-800-392-3673.
NotesFord recall no. 03c05.also, customers can contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SEATS
03C0511/01/200310008198Replacement of lower seat-to-floor latches on vehicles equipped with 2nd and 3rd row seats. demonstration / delivery hold. compliance recall 03c05. *tt07/22/2004
1609708/01/2002636112Some vehicles may exhibit a front seat back frame(s) bending. *tt11/05/2002
SEATS - FRONT ASSEMBLY - POWER ADJUST
1661102/01/200310002496Power seat that moves in a arc rather than straight forward or back. *tt09/03/2003

Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
07/27/200450000109/30/2003
 The driverside seat replaced was replaced once. the seat back had warped and was uncomfortable for driving. while i am a large man, this is the first seat back that i have had to replace in any vehicle. the second seat back has been holding up so far. the first failed within the first year within 60,000 km and was replaced under warranty, but i am afraid that i will be paying for the repair when the second one fails.
10/01/20041
 Re; recall notification #03c05-certain 2001-2003 ford windstar seat anchorage systems. *bf *tc
03/26/20043540211/11/2003
 Driverside seat replaced for the second time. both seat back and seat cushion failed. this is unacceptable! i am a large man 325 lbs. and i owned a 1998 windstar which i did not have this issue in the years that i owned it. this seat and vehicle is a piece of junk. i don't understand how a seat on a 2003 windstar could fail stucturally twice in such a short time. i purchase this van in nov of 2003. i have had problems with this seat starting two weeks after purchase and for is unwilling to do correct the problems. they make repairs but the don't hold up and correct the problem once and for all. a new vehicle is a new vehicle if i wanted problems i could have purchased a used vehicle and then this would be somewhat acceptable.*ak
12/12/200345011/11/2003
 Drivers side seat moves when parked and left alone. this veries from 1/2 inch to several inces. problem is inconsistant. also seat back bent and the seat cushion is also not supportive.
SEATS - FRONT ASSEMBLY - POWER ADJUST
12/12/200345011/11/2003
 Drivers side seat moves when parked and left alone. this veries from 1/2 inch to several inces. problem is inconsistant. also seat back bent and the seat cushion is also not supportive.
SEATS - MID/REAR ASSEMBLY
10/21/2005109/14/2004
 Re:recall #03c05 i have twice in the past two years attempted to have fmc address this recall, both times i was told they didn't have the part and would call me when it came in ---no call - dealer #2 told me to bring the car in today and when i arrived told me they didn't have the part. after two years and two tries fmc can't or won't fix my car. *nm
11/01/2003207/27/2003
 My husband and i were driving our 2003 ford windstar when it was hit by another vehicle traveling at a high speed. the impact was on the passage side back wheel and caused our van to roll over. however, the passenger side aid bag did not deploy. also, the latches that connect the rear seats to the floor released from the two seats at the middle row. seven days later ford recalled 257,119 windstar minivans because the latches that connect the rear seats to the floor could release in an accident......ford windstar is a very unsafe car, specially if you use it with children!!*ak