Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| WHEELS | |||
| 03/10/2012 | 74500 | ||
| Driving 45 mph when something snapped under front of the vehicle lost steering completely hit the curb got pushed back to the middle of the 4-line road and came to a stop very lucky. later found out that lower subframe control arm broke of the frame due to rust and pulled out axle snapped sway bar and damaged ball joints, towed it to a dealer and they are willing to fix frame but want me to pay for all the other expense sway bar, ball joints, tires, steering arm totaling over a 1000 $. can not believe that ford would not at least replace all needed part considering that i made it out alive and with out a crush. and all this after they have performed rear axle repair and checked the front and was informed that front was safe a year ago .about 10,000 miles and a year later i had this happened. the vehicle has 74,000 miles only. | |||
| 01/07/2010 | 90000 | ||
| Tl- the the contact owns a 2003 ford windstar. while driving approximately 35 mph the tire pressure illuminated on the dashboard. the contact pulled over to check the tire pressure and noticed the pressure was low. the vehicle was taken to the dealer where the technicians stated the rim was cracked and they needed to reweld or replace the rim. the vehicle was not repaired. the approximate failure mileage was 90,000. ds | |||
| 12/28/2010 | 93000 | ||
| I understand there is a recall on certain ford windstar models in the northern states due to a defective rear axle. i have a 2003 ford windstar van vin: 2fmza51463ba38608 which we purchased used in july 2004. from what we were told when we bought it, the vehicle came from ohio. on 12/28/10, i called a local ford dealer who ran my vin through their database and i was told my vehicle is not part of the recall. i was told it would cost $95 for their service dept. to check my rear axle for the defect since it isn't under the recall. i want to make sure my vehicle is or is not part of the recall. i saw a abc news report on dec. 20th which makes it sound like the recall may be extended to certain vehicles. if my vehicle originated in ohio, it should be part of the recall. please help me with this situation. thanks! | |||
| 10/18/2010 | 170000 | ||
| Tl-the contact owns a 2003 ford windstar. while driving approximately 65 mph she heard a rubbing noise and the vehicle began to lose control. the vehicle was pulled over and shut off. she noticed the front passenger side wheel fractured from the vehicle. the vehicle was towed to an authorized dealer where she was informed the lug nuts sheered off from the wheel. the vehicle was repaired. the failure mileage was 170,000 and the current mileage was 171,000. sm. | |||
| 05/23/2010 | 190000 | ||
| 2003 ford windstar driving on highway approximately 65mph. loud bang and immediatley car started to sway and pull to the side. had trouble maintaining control of the vehicle until i was able to slow down and pull off to the shoulder. had axle repaired (welded) - couldnt afford new axle (~$1000). | |||
| WHEELS - CAP/COVER/HUB | |||
| 03/01/2009 | 81000 | ||
| Tl*the contact owns a 2003 ford windstar. the contact stated that the hub has been replaced 15 times and the electrical system is faulty. the manufacturer stated that the vehicle was out of warranty; therefore, they would not repair the vehicle. the contact feels that the manufacturer should repair the vehicle. the current mileage was 91,000 and failure mileage was 81,000. | |||
| WHEELS - LUGS/NUTS/BOLTS | |||
| 12/28/2005 | 50035 | 1 | |
| Front right wheel separated on 2003 windstar. all five wheel studs sheared off. wheel came out and fender fell on wheel. ford takes no responsibility. suggested i use insurance. nationwide paid over sixteen hundred. *nm | |||