Four Winds Mandalay 2004
Model Mandalay made in 2004 by Four Winds got 1 consumer complain there are 5 recalls as well as 4 service bulletins. Consumer complaints with reference to unknown or other. . Technical service bulletines regarding engine and engine cooling, equipment and structure. There were some recalls concerningequipment, service brakes, air and steering.
Model 2004
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT - RECREATIONAL VEHICLE | ||||||||||||||||
| 10V563000 | THOR MOTOR COACH | from 05/03/2004 to 09/21/2010 | V (Vehicle) | 3488 | 01/12/2011 | MFR | FOUR WINDS INTERNATIONAL | 11/16/2010 | 11/16/2010 | |||||||
| Defect Summary | Tmc is recalling certain model year 2004-2011 damon and four winds recreational vehicles equipped with 1200-series norcold refrigerators. the population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. the response times of the sensor algorithm and thermal switch devices to stop power are not sufficient. | |||||||||||||||
| Consequence Summary | The sensing algorithm or thermal switch installed to shut off power to the refrigerator when high temperatures are detected due to a possible hydrogen gas leak, may not shut-off in sufficient time to prevent a fire. | |||||||||||||||
| Corrective Summary | Tmc is working with norcold to identify and notify any affected owners. owners will be instructed to contact norcold dealers to receive the remedy free of charge. please see norcold's defect report 10e-049 for additional nformation. the recall began on january 12, 2011. owners may contact norcold at 1-800-767-9101 or thor motor coach at 1-877-855-2867. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 08V368000 | FOUR WINDS INTERNATIONAL | from 06/01/2003 to 07/31/2007 | V (Vehicle) | 1633 | 10/22/2008 | ODI | FOUR WINDS INTERNATIONAL | 07/21/2008 | 07/31/2008 | |||||||
| Defect Summary | Four winds is recalling 1,633 my 2004-2007 mandalay, my 2005-2007 presidio, and my 2006-2007 valencia motor homes equipped with a two-door refrigerator manufactured by the dometic corporation. the refrigerator may have a defect in the boiler tube. pressurized coolant solution could be released into an area where an ignition source (gas flame) is present. | |||||||||||||||
| Consequence Summary | If this solution is exposed to an ignition source under certain specific circumstances, it can result in a vehicle fire. | |||||||||||||||
| Corrective Summary | Four winds is working with dometic to repair these refrigerators (please see 08e032). dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. dometic has retained stericycle inc. to manage this campaign. stericycle will assist the owner in locating dealerships or service centers and will provide assistance with scheduling of appointments. owners may contact dometic/stericycle at 1-888-446-5157 or four winds at 1-800-860-5658. | |||||||||||||||
| Notes | Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
| 07V082000 | FOUR WINDS INTERNATIONAL | from 04/18/2003 to 08/15/2003 | V (Vehicle) | 58 | 05/14/2007 | MFR | FOUR WINDS INTERNATIONAL | 03/05/2007 | 03/07/2007 | |||||||
| Defect Summary | Certain motor homes equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in the boiler tube. pressurized coolant solution could be released into an area where an ignition source (gas flame) is present. | |||||||||||||||
| Consequence Summary | Release of coolant under certain conditions could ignite and result in a fire. | |||||||||||||||
| Corrective Summary | Four winds will be working with dometic in order to repair these refrigerators (please see 06e076). dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. dometic has retained stericycle inc. to manage this campaign. stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. owners may contact dometic/stericycle at 1-888-446-5157. | |||||||||||||||
| Notes | Customers may contact the national highway traffic safety administration | |||||||||||||||
| SERVICE BRAKES, AIR - SUPPLY - LOW PRESSURE WARNING | ||||||||||||||||
| 04V377000 | FOUR WINDS INTERNATIONAL | from 01/30/2004 to 06/14/2004 | V (Vehicle) | 60 | MFR | FOUR WINDS INTERNATIONAL | 08/04/2004 | 08/10/2004 | 571 | 121 | ||||||
| Defect Summary | Certain motor homes do not comply with the requirements of federal motor vehicle safety standard no. 121, 'air brake systems.' in a situation in which multiple alarms are active, a check engine, stop engine, or similar warning indicator is given priority over the low air alarm by the instrument system controller software. if the operator does not acknowledge these higher priority alarms, a low air alarm may not be displayed. | |||||||||||||||
| Consequence Summary | A vehicle could be driven with the air pressure below 60 psi without the low air warning sounding, which could result in a crash. | |||||||||||||||
| Corrective Summary | Freightliner dealers will re-flash the software. owners should freightliner at 1-800-547-0712 or four winds at 1-574-266-1111. | |||||||||||||||
| Notes | Customers can also contact the national highway traffic safety administration auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| STEERING - GEAR BOX - SHAFT PITMAN | ||||||||||||||||
| 07V584000 | FOUR WINDS INTERNATIONAL | from 09/09/2003 to 09/27/2007 | V (Vehicle) | 1174 | ODI | FOUR WINDS INTERNATIONAL | 12/19/2007 | 12/19/2007 | ||||||||
| Defect Summary | On certain motor homes built on freightliner chassis and equipped with zf model 8018 steering gears, these gears may have been assembled with the incorrect recirculating ball spacer. this could potentially allow the recirculating balls to escape from the recirculating ball circuit resulting in a loss of steering. | |||||||||||||||
| Consequence Summary | The operator may notice higher required steering wheel inputs, or the need for more steering wheel adjustments while driving in a straight line in combination with metallic cracking noises prior to a loss of steering. loss of steering could result in a vehicle crash. | |||||||||||||||
| Corrective Summary | Four winds is working with freightliner and zf to replace the steering gear free of charge (please see 07v343 and 07e049). owners may contact four winds at 1-574-266-1111 or freightliner at 1-800-547-0712. | |||||||||||||||
| Notes | Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||||
| 2010 | 03/01/2006 | 2010 | 10020336 | Cooling system overheating. some four winds mandalay recreational vehicles with side radiators and a 400-horsepower engine. *tt | 09/14/2006 |
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| 0403 | 07/28/2004 | 10008979 | Complaint of the front a/c unit shedding prior to the rear a/c unit. *tt | 09/03/2004 | |
| EQUIPMENT - RECREATIONAL VEHICLE | |||||
| 0503 | 01/03/2006 | 10020300 | The thermal toilet break may be of a 30 amp rating, rather than the suggested 40 amp rating. this inconsistency will not create a fire or safety hazard but will affect the use and operation of the toilet. *tt | 09/12/2006 | |
| STRUCTURE - BODY | |||||
| 0402 | 07/24/2004 | 10008978 | The patio awning and brackets on certain motorhomes may not have been properly sealed during the manufacturing process. *tt | 09/03/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 05/10/2009 | 40000 | ||
| Rv windshield pops out on passenger side upper corner= has been reset twice in last year. previous owners also had same problems.this is a safety concern=manufacture four winds will not fix problem on 2004 mandalay being it is out of warrenty and last complaint on windshield was 2007.rv was a repo.i purchased rv in 2009.windshield has popped out twice . | |||