Four Winds Serrano 2011

Model Serrano made in 2011 by Four Winds got 4 consumer complains there is 1 recall as well as 1 service bulletin. Consumer complaints with reference to visibility/wiper. . Technical service bulletines regarding visibility. There was one recall concerning equipment .

Serrano year 2011

Recalls
Technical Service Bulletins
Consumer Complaints

Model 2011

Recalls

Campaign	Manufacturer	Manufacturing date	Type	# of units affected	Date Owner notified Mfg	Recall Initiated by	Manufacturers of recalled vehicles/products	Report Recieved Date	Record Creation Date
EQUIPMENT - RECREATIONAL VEHICLE
10V563000	THOR MOTOR COACH	from 05/03/2004 to 09/21/2010	V (Vehicle)	3488	01/12/2011	MFR	FOUR WINDS INTERNATIONAL	11/16/2010	11/16/2010
Defect Summary	Tmc is recalling certain model year 2004-2011 damon and four winds recreational vehicles equipped with 1200-series norcold refrigerators. the population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. the response times of the sensor algorithm and thermal switch devices to stop power are not sufficient.
Consequence Summary	The sensing algorithm or thermal switch installed to shut off power to the refrigerator when high temperatures are detected due to a possible hydrogen gas leak, may not shut-off in sufficient time to prevent a fire.
Corrective Summary	Tmc is working with norcold to identify and notify any affected owners. owners will be instructed to contact norcold dealers to receive the remedy free of charge. please see norcold's defect report 10e-049 for additional nformation. the recall began on january 12, 2011. owners may contact norcold at 1-800-767-9101 or thor motor coach at 1-877-855-2867.
Notes	Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins

Bulletin	Bulletin date	Replacement Bulletin	Item no.	Summary	Added
VISIBILITY - WINDSHIELD WIPER/WASHER
TSB-10-008	12/08/2010		10037764	Four winds international: wiper pivots have been installed correctly causing the wipers to have incorrect wipe angles. *rm	06/06/2011

Consumer Complaints

Fail date	miles	occurences
VISIBILITY/WIPER
08/19/2011	1200	1
	While driving in a light rain with the windshield wipers in pulse mode, they stopped working. was not able to get working except in high speed mode. after stopping in rest area for approximately 20 minutes, they began to work again until back on the road. after approximately 15 minutes they quite again except in high speed mode. the problem also occurred in october 2011 during trip to east coast. on june 25, 2012 at 6,345 miltes took rv to workhorse warranty center for repair. wiper module and motor was replaced. on trip to florida the first of november 2012, they again stopped working except for the high speed mode at the first sign of rain. have talked to other owners of rvs with workhorse chassis and they are also having to same problems. *tr
08/19/2011	1200
	While driving in a light rain with the windshield wipers in pulse mode, they stopped working. was not able to get working except in high speed mode. after stopping in rest area for approximately 20 minutes, they began to work again until back on the road. after aproximately 15 minutes they quite again except in high speed mode. the problem also occurred in october 2011 during trip to east coast. on june 25, 2012 at 6,345 miltes took rv to workhorse warrany center for repair. wiper module and motor was replaced. on trip to florida the first of november 2012, they again stopped working except for the high speed mode at the first sign of rain. have talked to other owners of rvs with workhorse chassis and they are also having to same problems.