Freightliner Business Class M2 2012
Model Business Class M2 made in 2012 by Freightliner got 5 consumer complains, 1 investigation there are 7 recalls as well as 4 service bulletins. Consumer complaints with reference to lighting. . Technical service bulletines regarding engine and engine cooling, service brakes, air and suspension. The car had one investigation (service brakes, air). There were some recalls concerningelectrical system, engine and engine cooling and equipment.
Model 2012
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||||||||||||
| 13V074000 | Daimler Trucks North America | from 12/03/2011 to 10/12/2012 | V (Vehicle) | 161 | ODI | Daimler Trucks North America | 03/04/2013 | 03/07/2013 | ||||||||
| Defect Summary | Daimler trucks north america (dtna) is recalling certain model year 2012-2013 business class m2, 108sd, 114sd vehicle chassis, manufactured from december 3, 2011, through october 12, 2012 and equipped with a smartplex switch hub module. residue left over in the manufacturing process of the switch hub module may lead to intermittent shorts and energizing of certain switch hub module outputs. | |||||||||||||||
| Consequence Summary | If the module is energized, the module may inadvertently activate body equipment or features, increasing the risk of injury to the vehicle operator or increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dtna will notify owners, and dealers will replace any of the affected modules free of charge. the recall will begin on april 29, 2013. owners may contact dtna at 1-800-547-0712. | |||||||||||||||
| Notes | Dtna's recall campaign number is fl-639.owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. | |||||||||||||||
| ENGINE AND ENGINE COOLING | ||||||||||||||||
| 11V474000 | DAIMLER TRUCKS NORTH AMERICA | from 09/01/2010 to 12/31/2010 | V (Vehicle) | 6225 | 10/10/2011 | MFR | DAIMLER TRUCKS NORTH AMERICA | 09/15/2011 | 09/15/2011 | |||||||
| Defect Summary | Daimler trucks is recalling certain model year 2011- 2012 business class m2 and coronado trucks manufactured from september 1, 2010, through december 31, 2010, equipped with a cummins isx or isl diesel engine. the v-band clamp assembly, part numbers q187684, q187685, and q187686, used to connect the inlet and outlet cone sections to the diesel oxidation catalyst (doc)/diesel particulate filter (dpf) include a t-bolt which can fracture and fail when subjected to stress or load. a fracture or failure of the t-bolt may cause the clamp to loosen and the inlet or outlet sections attached to the doc/dpf housing to disconnect. | |||||||||||||||
| Consequence Summary | If the inlet or outlet sections disconnect, hot exhaust gases can vent prior to exiting the tailpipe, creating the risk of combustion and a fire. if both clamps fail, there is a risk in some applications that the doc/dpf housing may detach completely, creating a road hazard. | |||||||||||||||
| Corrective Summary | Daimler trucks is working with cummins to identify and notify owners of the recall campaign. repairs will be performed by authorized cummins dealers free of charge. the safety recall began on october 10, 2011. owners may contact cummins at 1-812-377-5000 or daimler trucks at 1-800-547-0712. | |||||||||||||||
| Notes | Cummins' recall campaign number is c1154.daimler trucks' safety recall number is fl-611.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| ENGINE AND ENGINE COOLING - ENGINE - DIESEL | ||||||||||||||||
| 12V074000 | DAIMLER TRUCKS NORTH AMERICA | V (Vehicle) | 103437 | 04/27/2012 | MFR | DAIMLER TRUCKS NORTH AMERICA | 02/28/2012 | 02/28/2012 | ||||||||
| Defect Summary | Daimler trucks (dtna) is recalling certain model year 2006-2013 freightliner, sterling, and western star vehicles, equipped with detroit diesel epa07 and epa10, dd13 and dd15/16 engines, manufactured from january 20, 2006, through february 20, 2012. the pump to rail high pressure fuel line support system used on these engines is sensitive to assembly torque and may be damaged during service work. as a result of other repairs, the line supports may loosen, potentially leading to fuel line cracking and a fuel leak. | |||||||||||||||
| Consequence Summary | A fuel leak could create a road hazard, increasing the risk of a crash. also a fuel leak in the presence of an ignition source can result in a fire. | |||||||||||||||
| Corrective Summary | Dtna will notify owners, and where necessary, the high pressure fuel line support system will be replaced by dtna authorized service facilities, free of charge. the safety recall began on april 27, 2012. owners may contact dtna at 1-800-547-0712. | |||||||||||||||
| Notes | Dtna's recall campaign number is 12c-2.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
| 11V605000 | DAIMLER TRUCKS NORTH AMERICA | from 07/02/2010 to 12/13/2011 | V (Vehicle) | 66 | 03/13/2012 | MFR | DAIMLER TRUCKS NORTH AMERICA | 12/27/2011 | 12/29/2011 | |||||||
| Defect Summary | Daimler trucks (dtna) is recalling certain model year 2011 and 2012 freightliner business class m2 and western star 4900 emergency vehicles manufactured from july 2, 2010, through december 13, 2011, equipped with a dd13 epa10 detroit diesel engine. the engine shutdown software normally provided to protect the engine and vehicle may not have been disabled on engines intended for emergency vehicle applications. | |||||||||||||||
| Consequence Summary | If the vehicle operator receives and ignores multiple warnings indicating the need for operator intervention, the engine may shut down unexpectedly. unexpected emergency vehicle engine shutdown under certain conditions could hamper rescue operations and place the public at risk. | |||||||||||||||
| Corrective Summary | Dtna will notify owners, and dealers will disable the engine shutdown software free of charge. the safety recall began on march 13, 2012. owners may contact dtna at 1-800-547-0712. | |||||||||||||||
| Notes | Dtna's recall campaign number is 11c-4 (fl-621).owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| EQUIPMENT | ||||||||||||||||
| 12V405000 | DAIMLER TRUCKS NORTH AMERICA | from 07/07/2008 to 12/15/2011 | V (Vehicle) | 1663 | ODI | DAIMLER TRUCKS NORTH AMERICA | 08/16/2012 | 08/16/2012 | ||||||||
| Defect Summary | Daimler trucks north america (dtna) is recalling certain model year 2009-2012 freightliner, sterling, and western star vehicles manufactured from july 7, 2008, through december 15, 2011, and equipped with perpendicular air tank mounting brackets. the air tank mounting brackets may develop cracks which can lead to the air tank brackets separating from the frame rail. the air tanks may also separate from the vehicle. | |||||||||||||||
| Consequence Summary | Air tanks that become separated from a moving vehicle may create a road debris hazard, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dtna will notify owners, and dealers will replace the air mounting brackets, free of charge. the recall is expected to begin on, or before, october 15, 2012. owners may contact daimler trucks north america toll free at 1-800-547-0712. | |||||||||||||||
| Notes | Dtna's recall campain number is fl-631.owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. | |||||||||||||||
| SERVICE BRAKES, AIR - SUPPLY - QUICK RELEASE VALVE | ||||||||||||||||
| 12V178000 | DAIMLER TRUCKS NORTH AMERICA | from 02/03/2012 to 03/02/2012 | V (Vehicle) | 3116 | 06/27/2012 | MFR | DAIMLER TRUCKS NORTH AMERICA | 04/24/2012 | 04/24/2012 | |||||||
| Defect Summary | Daimler trucks (dtna) is recalling certain model year 2012-2013 freightliner 108sd, business class m2, cascadia, coronado vehicles, equipped with a haldex quick release valve, and manufactured from february 3, 2012, through march 2, 2012. the quick release valve cover may not be correctly manufactured, allowing the cover to become separated from the valve body. if the cover separates from the valve body, the front brakes may not function. | |||||||||||||||
| Consequence Summary | If this condition occurs, increased vehicle stopping distance may result, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dtna will notify owners, and where necessary, the quick release valve will be replaced by dtna authorized service facilities, free of charge. the safety recall is expected to begin before june 15, 2012. owners may contact dtna at 1-800-547-0712. | |||||||||||||||
| Notes | Dtna's recall campaign number is fl-625.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
| STEERING - COLUMN | ||||||||||||||||
| 12V137000 | DAIMLER TRUCKS NORTH AMERICA | from 01/20/2012 to 02/17/2012 | V (Vehicle) | 1046 | 05/21/2012 | MFR | DAIMLER TRUCKS NORTH AMERICA | 04/02/2012 | 04/02/2012 | |||||||
| Defect Summary | Daimler trucks (dtna) is recalling one 2012 cascadia and certain model year 2012 and 2013 freightliner business class m2 vehicles, and model year 2013 108sd and 114sd vehicles manufactured from january 20, 2012, through february 17, 2012. certain property class 04 (pc04) steering wheel nuts with incompletely formed threads were supplied to dtna in lieu of the specified property class 05 nuts. the steering wheel nuts supplied may not provide the clamp load required to fully seat the steering wheel on the steering shaft when tightened to the specified torque. | |||||||||||||||
| Consequence Summary | A steering wheel that is not fully seated on the steering shaft may wobble and make it difficult to control the vehicle, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dtna will notify owners, and affected vehicles will have a new steering wheel nut installed by dtna authorized service facilities, free of charge. the safety recall began on may 21, 2012. owners may contact dtna at 1-800-547-0712. | |||||||||||||||
| Notes | Dtna's recall campaign number is fl-623.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| GI-01-100 | 10/01/2011 | 10041591 | Freightliner: contamination of air intake. *pe | 10/11/2011 | |
| ENGINE AND ENGINE COOLING - ENGINE - DIESEL | |||||
| FSB-49-33 | 05/01/2012 | 10044351 | Freightliner: excessive white crystal or powder around def fitting, caused by evaporation of def when exposed to air and/or dampness, indicates a leak in diesel exhaust fluid or improper installation or damaged connectors would have leaks | 06/13/2012 | |
| SERVICE BRAKES, AIR - DRUM | |||||
| FSB-42-67 | 05/01/2012 | 10044781 | Freightliner: on some trucks, whenever brakes are applied, the truck would experience severe shimmy or shaking. models fld conventional, century class conventional, argosy coe, columbia, coronado, business class m2, cascadia, 108sd/114s | 07/27/2012 | |
| SUSPENSION - REAR | |||||
| FSB-32-46 | 02/27/2012 | 10043151 | Freightliner: for some model trucks, recommendation of preventive maintenance intervals for rear heavy duty suspension and off highway and severe service operating conditions requires frequent inspections. *pe | 02/27/2012 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SERVICE BRAKES, AIR - SUPPLY - RESERVOIR | ||||||
| PE12018 | DAIMLER TRUCKS NORTH AMERICA | 06/25/2012 | 09/20/2012 | Air Brake Reservoir Bracket Fracture | 12V405000 | |
| The office of defects investigation (odi) received early warning reporting (ewr) data from the manufacturer that indicated some number of subject vehicles had allegedly experienced a fracture of one or more support brackets resulting in an unsecured air brake reservoir.this could result in a loss of air pressure necessary for proper service brake application and a potential road hazard if the reservoir separates from the vehicle in operation.by letter dated august 15, 2012, daimler trucks north america llc (dtna) has notified odi that it has initiated a safety recall (identified by nthsa recall no. 12v-405 and dtna recall no. fl-631) to address a safety defect in approximately 1,663 model year (my) 2009 through 2012 freightliner 114sd, business class m2, cascadia, coronado, sterling 9500 and western star 4700 trucks manufactured from july 7, 2008 through december 15, 2011, originally equipped with a specific perpendicular oriented air brake reservoir support bracket (p/n 12-22981-000).to date odi is unaware of any bracket failures that resulted in a complete separation of the reservoir from the vehicle.affected owners will be notified by dtna beginning october 15, 2012 and affected vehicles will have the subject air brake reservoir support brackets replaced with a more robust bracket.repairs will be performed by dtna authorized service facilities.copies of dtna's reimbursement plan for pre-notification remedies will be submitted to odi as a supplemental report when available.accordingly, this investigation is closed. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LIGHTING | |||
| 04/18/2012 | 4399 | ||
| The parking lamps had failed prematurely on this vehicle. this is not the only instance of these lamps failing on the 2012 model year freightliner. | |||