Freightliner Cascadia 2012

Model Cascadia made in 2012 by Freightliner got 9 consumer complains, 3 investigations there are 10 recalls as well as 24 service bulletins. Consumer complaints with reference, among others things, to visibility, visibility/wiper. Technical service bulletines regarding electrical system, engine and engine cooling and equipment. The car had some investigations: service brakes, air, trailer hitches. There were some recalls concerningelectrical system, electronic stability control and engine and engine cooling.

Model 2012

Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
ELECTRICAL SYSTEM - BATTERY - CABLES
11V330000DAIMLER TRUCKS NORTH AMERICAfrom 01/14/2008 to 06/15/2011V (Vehicle)53847MFRDAIMLER TRUCKS NORTH AMERICA06/21/201106/21/2011
Defect SummaryDtna is recalling certain model year 2008-2012 freightliner; cascadia, century class, columbia, and coronado, certain model year 2008-2009 sterling; a-line and l-line and certain model year 2009-2012 western star constellation vehicles, manufactured from january 14, 2008, through june 15, 2011, built with detroit diesel 15 or 16 engines. the bolt attaching a rubber isolator to a support bracket may become loose and back out, potentially contacting an un-fused starter cable and creating a short circuit.
Consequence SummaryA short circuit between an un-fused battery cable and chassis ground could result in a vehicle fire.
Corrective SummaryDealers will install a new bolt and isolator and repair the recreational vehicles free of charge. the safety recall is expected to begin on or before august 19, 2011. owners may contact dtna at 1-800-547-0712.
NotesDaimler safety recall no. fl-609.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
ELECTRONIC STABILITY CONTROL
11V465000DAIMLER TRUCKS NORTH AMERICAfrom 09/15/2005 to 09/01/2011V (Vehicle)444403/28/2012MFRDAIMLER TRUCKS NORTH AMERICA09/08/201109/08/2011
Defect SummaryDaimler trucks is recalling certain model year 2006-2012 freightliner business class m2, cascadia, century, columbia, coronado and sterling a-line vehicles built with meritor wabco electronic stability control (esc) system manufactured from september 15, 2005 through september 1, 2011. under certain road and driving conditions, vehicle body roll and road inclination characteristics may adversely affect the slip angle calculation of the electronic stability control (esc) system. this might cause the esc to perceive an over steering situation and therefore apply the outer wheel brake on the front axle until the vehicle is perceived to be stable.
Consequence SummaryIf the driver is slow to react during this esc intervention, the vehicle may deviate from the intended line of travel increasing the risk of a crash.
Corrective SummaryDaimler trucks will notify owners, and dealers will replace the esc module with the appropriate software version as necessary, free of charge. an interim owner notification will be mailed on or about november 21, 2011. the date for availability of the final remedy is subject to validation testing and parts availability. the safety recall began on march 28, 2012. owners may contact daimler trucks toll-free at 1-800-547-0712.
NotesDaimler safety recall number is fl-612.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
ENGINE AND ENGINE COOLING - ENGINE - DIESEL
12V074000DAIMLER TRUCKS NORTH AMERICA V (Vehicle)10343704/27/2012MFRDAIMLER TRUCKS NORTH AMERICA02/28/201202/28/2012
Defect SummaryDaimler trucks (dtna) is recalling certain model year 2006-2013 freightliner, sterling, and western star vehicles, equipped with detroit diesel epa07 and epa10, dd13 and dd15/16 engines, manufactured from january 20, 2006, through february 20, 2012. the pump to rail high pressure fuel line support system used on these engines is sensitive to assembly torque and may be damaged during service work. as a result of other repairs, the line supports may loosen, potentially leading to fuel line cracking and a fuel leak.
Consequence SummaryA fuel leak could create a road hazard, increasing the risk of a crash. also a fuel leak in the presence of an ignition source can result in a fire.
Corrective SummaryDtna will notify owners, and where necessary, the high pressure fuel line support system will be replaced by dtna authorized service facilities, free of charge. the safety recall began on april 27, 2012. owners may contact dtna at 1-800-547-0712.
NotesDtna's recall campaign number is 12c-2.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.
EQUIPMENT
12V601000Daimler Trucks North Americafrom 08/01/2011 to 12/30/2011V (Vehicle)51502/25/2013MFRDaimler Trucks North America12/21/201212/28/2012
Defect SummaryDaimler trucks north america (dtna) is recalling certain model year 2012 cascadia and coronado tractor trailers manufactured from august 1, 2011, through december 30, 2011, equipped with thermo king tripac auxiliary power units (apu), serial numbers 3000106335 to 3000127584, manufactured from july 29, 2011, through november 7, 2011. the maintenance access panel door on the bottom of the apu may dislodge and separate.
Consequence SummaryIf the door separates from the apu while the vehicle is being driven, it may create a road hazard for other drivers.
Corrective SummaryDtna will notify owners, and thermo king dealers will inspect the apus and replace any of the affected panel doors free of charge. the recall began february 25, 2013. owners may contact dtna at 1-800-547-0712.
NotesDtna's recall campaign number is fl-637.owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
12V405000DAIMLER TRUCKS NORTH AMERICAfrom 07/07/2008 to 12/15/2011V (Vehicle)1663ODIDAIMLER TRUCKS NORTH AMERICA08/16/201208/16/2012
Defect SummaryDaimler trucks north america (dtna) is recalling certain model year 2009-2012 freightliner, sterling, and western star vehicles manufactured from july 7, 2008, through december 15, 2011, and equipped with perpendicular air tank mounting brackets. the air tank mounting brackets may develop cracks which can lead to the air tank brackets separating from the frame rail. the air tanks may also separate from the vehicle.
Consequence SummaryAir tanks that become separated from a moving vehicle may create a road debris hazard, increasing the risk of a crash.
Corrective SummaryDtna will notify owners, and dealers will replace the air mounting brackets, free of charge. the recall is expected to begin on, or before, october 15, 2012. owners may contact daimler trucks north america toll free at 1-800-547-0712.
NotesDtna's recall campain number is fl-631.owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
POWER TRAIN - DRIVELINE
11V257000DAIMLER TRUCKS NORTH AMERICAfrom 01/11/2011 to 02/21/2011V (Vehicle)34706/27/2011MFRDAIMLER TRUCKS NORTH AMERICA04/26/201104/28/2011
Defect SummaryDaimler trucks is recalling certain model year 2011-2012 freightliner cascadia, m2, and western star 4900 vehicles, manufactured from january 11, 2011, through february 21, 2011, and equipped with a meritor driveline. the tubing used to assemble the affected drivelines has a nonconforming seam weld with insufficient bonding of the material.
Consequence SummaryA tube seam weld that is not properly bonded can result in the driveline assembly fracturing along the length of the tube seam weld. the fractured tube can twist or sever. this could result in additional damage to the driveline, the vehicle to which it is attached and any additional nearby components. this may increase the risk of a crash.
Corrective SummaryDealers will replace the drivelines free of charge. the safety recall began on june 27, 2011. owners may contact daimler trucks at 1-800-547-0712.
NotesDaimler safety recall no. fl-606.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
SEATS
12V138000DAIMLER TRUCKS NORTH AMERICAfrom 12/22/2011 to 02/23/2012V (Vehicle)524711/21/2012MFRDaimler Trucks North America04/02/201204/02/2012
Defect SummaryDaimler trucks (dtna) is recalling certain model year 2012 freightliner cascadia and western star 4900 vehicles, manufactured from december 22, 2011, through february 23, 2012. these vehicles may be equipped with certain national seat brand driver
Consequence SummaryAn unexpected movement of the seat could affect vehicle control and visibility, increasing the risk of a crash.
Corrective SummaryDtna will notify owners, and affected vehicles will have replacement components installed by dtna authorized service facilities, free of charge. an interim letter was mailed to owners on may 16, 2012. the recall to perform the final remedy began on november 21, 2012. owners may contact dtna at 1-800-547-0712.
NotesDtna's recall campaign number is fl-624.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.
SERVICE BRAKES, AIR - SUPPLY - QUICK RELEASE VALVE
12V178000DAIMLER TRUCKS NORTH AMERICAfrom 02/03/2012 to 03/02/2012V (Vehicle)311606/27/2012MFRDAIMLER TRUCKS NORTH AMERICA04/24/201204/24/2012
Defect SummaryDaimler trucks (dtna) is recalling certain model year 2012-2013 freightliner 108sd, business class m2, cascadia, coronado vehicles, equipped with a haldex quick release valve, and manufactured from february 3, 2012, through march 2, 2012. the quick release valve cover may not be correctly manufactured, allowing the cover to become separated from the valve body. if the cover separates from the valve body, the front brakes may not function.
Consequence SummaryIf this condition occurs, increased vehicle stopping distance may result, increasing the risk of a crash.
Corrective SummaryDtna will notify owners, and where necessary, the quick release valve will be replaced by dtna authorized service facilities, free of charge. the safety recall is expected to begin before june 15, 2012. owners may contact dtna at 1-800-547-0712.
NotesDtna's recall campaign number is fl-625.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.
STEERING - COLUMN
12V137000DAIMLER TRUCKS NORTH AMERICAfrom 01/20/2012 to 02/17/2012V (Vehicle)104605/21/2012MFRDAIMLER TRUCKS NORTH AMERICA04/02/201204/02/2012
Defect SummaryDaimler trucks (dtna) is recalling one 2012 cascadia and certain model year 2012 and 2013 freightliner business class m2 vehicles, and model year 2013 108sd and 114sd vehicles manufactured from january 20, 2012, through february 17, 2012. certain property class 04 (pc04) steering wheel nuts with incompletely formed threads were supplied to dtna in lieu of the specified property class 05 nuts. the steering wheel nuts supplied may not provide the clamp load required to fully seat the steering wheel on the steering shaft when tightened to the specified torque.
Consequence SummaryA steering wheel that is not fully seated on the steering shaft may wobble and make it difficult to control the vehicle, increasing the risk of a crash.
Corrective SummaryDtna will notify owners, and affected vehicles will have a new steering wheel nut installed by dtna authorized service facilities, free of charge. the safety recall began on may 21, 2012. owners may contact dtna at 1-800-547-0712.
NotesDtna's recall campaign number is fl-623.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.
TRAILER HITCHES - FIFTH WHEEL ASSEMBLY
11V289000DAIMLER TRUCKS NORTH AMERICAfrom 04/07/2010 to 03/07/2011V (Vehicle)2281ODIDAIMLER TRUCKS NORTH AMERICA05/18/201105/19/2011
Defect SummaryDtna is recalling certain model year 2011 business class m2, and coronado, model year 2011-2012 cascadia vehicles equipped with fontaine ultra lt fifth wheels and manufactured from april 7, 2010, through march 7, 2011. during the coupling process on vehicles equipped with pre-modification fontaine ultra lt fifth wheels, it is possible for the driver to partially close the fifth wheel lock, and if relying on a tug test (pull test), and not performing the required visual inspection, think that the fifth wheel lock is properly coupled to the trailer king pin, when in fact, it is not.
Consequence SummaryIf the tractor is not fully connected to the trailer, the trailer may disengage while in use, increasing the risk of a crash.
Corrective SummaryFontaine notified owners in february 2011, and is handling the remedy for this campaign. fontaine is in the process of retrofitting all affected vehicles, free of charge. owners may contact fontaine at 1-800-874-9780 or dtna at 1-800-547-0712.
NotesDaimler's safety recall no. fl-608.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM
SB-8315012/01/201210049839Freightliner: parksmart, split unit, controller and harness changes. a design change has been made to the parksmart internal controller circuit board to protect against high voltage damage. *js01/22/2013
ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS
SB-8315012/01/201210049839Freightliner: parksmart, split unit, controller and harness changes. a design change has been made to the parksmart internal controller circuit board to protect against high voltage damage. *js01/22/2013
ENGINE AND ENGINE COOLING - ENGINE
SB-49-2803/01/201110038248Ready06/14/2011
SB-49-2803/01/201110038248Daimler trucks: there are new cgi bellows, because the old ones are prone to fatigue and may fail. *rm06/14/2011
ENGINE AND ENGINE COOLING - ENGINE - DIESEL
FSB-49-3305/01/201210044351Freightliner: excessive white crystal or powder around def fitting, caused by evaporation of def when exposed to air and/or dampness, indicates a leak in diesel exhaust fluid or improper installation or damaged connectors would have leaks06/13/2012
EQUIPMENT
FSB-54-23105/01/201210044352Freightliner: information provided for replacement hardware parts for a sam chassis or a sam cab. *pe06/13/2012
EQUIPMENT ADAPTIVE
FSB-54-23105/01/201210044352Freightliner: information provided for replacement hardware parts for a sam chassis or a sam cab. *pe06/13/2012
EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL
ICI-10-02811/25/201010037444Ready05/24/2011
ICI-10-02811/25/201010037444Daimler trucks: revisions to a previous service campaign. *rm05/24/2011
(PWS)
SB42-6812/01/201210049539Freightliner: brake s-cam tube lubrication interval change. to ensure optimum service life and trouble-free operation, the recommended maintenance interval for lubricating meritor s-cam brake tubes on century class, columbia, cascadia and c01/16/2013
SERVICE BRAKES, AIR - DRUM
FSB-42-6705/01/201210044781Freightliner: on some trucks, whenever brakes are applied, the truck would experience severe shimmy or shaking. models fld conventional, century class conventional, argosy coe, columbia, coronado, business class m2, cascadia, 108sd/114s07/27/2012
STRUCTURE - BODY - HOOD
SB-88-4101/01/201110039649Ready08/08/2011
SB-88-4101/01/201110039649Daimler trucks: the hood restraint cable may interfere with the a/c lines. *rm08/08/2011
SB-88-4206/01/201110039272Daimler trucks: there are hood mounted splash shields that can fail on some cascadia vehicles. rivets on the shield may break, loosen, or fall out. *rm07/15/2011
SB-88-4206/01/201110039272Ready07/15/2011
STRUCTURE - BODY - HOOD - HINGE AND ATTACHMENTS
SB-88-4101/01/201110039649Ready08/08/2011
SB-88-4101/01/201110039649Daimler trucks: the hood restraint cable may interfere with the a/c lines. *rm08/08/2011
SB-88-4206/01/201110039272Ready07/15/2011
SB-88-4206/01/201110039272Daimler trucks: there are hood mounted splash shields that can fail on some cascadia vehicles. rivets on the shield may break, loosen, or fall out. *rm07/15/2011
SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION SYSTEM
SB-32-4805/01/201110039606Ready08/05/2011
SB-32-4805/01/201110039606Freightliner: the rear suspension air spring has been redesigned. *rm08/05/2011
SUSPENSION - REAR
FSB-32-4602/27/201210043151Freightliner: for some model trucks, recommendation of preventive maintenance intervals for rear heavy duty suspension and off highway and severe service operating conditions requires frequent inspections. *pe02/27/2012
SUSPENSION - REAR - SPRINGS - AIR SUSPENSION SYSTEM - SPRINGS/BAGS
SB-32-4009/01/201010037110Ready05/06/2011
SB-32-4009/01/201010037110Daimler trucks: troubleshooting for a misalignment of the suspension air springs. *rm05/06/2011

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
SERVICE BRAKES, AIR - SUPPLY - RESERVOIR
PE12018DAIMLER TRUCKS NORTH AMERICA06/25/201209/20/2012Air Brake Reservoir Bracket Fracture12V405000
 The office of defects investigation (odi) received early warning reporting (ewr) data from the manufacturer that indicated some number of subject vehicles had allegedly experienced a fracture of one or more support brackets resulting in an unsecured air brake reservoir.this could result in a loss of air pressure necessary for proper service brake application and a potential road hazard if the reservoir separates from the vehicle in operation.by letter dated august 15, 2012, daimler trucks north america llc (dtna) has notified odi that it has initiated a safety recall (identified by nthsa recall no. 12v-405 and dtna recall no. fl-631) to address a safety defect in approximately 1,663 model year (my) 2009 through 2012 freightliner 114sd, business class m2, cascadia, coronado, sterling 9500 and western star 4700 trucks manufactured from july 7, 2008 through december 15, 2011, originally equipped with a specific perpendicular oriented air brake reservoir support bracket (p/n 12-22981-000).to date odi is unaware of any bracket failures that resulted in a complete separation of the reservoir from the vehicle.affected owners will be notified by dtna beginning october 15, 2012 and affected vehicles will have the subject air brake reservoir support brackets replaced with a more robust bracket.repairs will be performed by dtna authorized service facilities.copies of dtna's reimbursement plan for pre-notification remedies will be submitted to odi as a supplemental report when available.accordingly, this investigation is closed.
PE12018DAIMLER TRUCKS NORTH AMERICA06/25/2012Air Brake Reservoir Bracket Fracture
 The office of defects investigation (odi) has received early warning reporting (ewr) data from the manufacturer that indicates some number of subject vehicles have allegedly experienced a fracture of one or more support brackets resulting in an unsecured air brake reservoir.this condition may result in a loss of air pressure necessary for proper service brake application and a potential road hazard if the reservoir separates from the vehicle in operation.according to the manufacturer, approximately 1,812 subject vehicles were originally equipped with the same aluminum reservoir support bracket as the vehicles identified in the ewr data. the subject bracket has reportedly been redesigned to be manufactured from steel.a preliminary evaluation has been opened to assess the alleged defect in the subject vehicles.
TRAILER HITCHES - FIFTH WHEEL ASSEMBLY
PE11012DAIMLER TRUCKS NORTH AMERICA04/15/201106/27/2011Fontaine Ultra LT 5th Wheel False Latch11V289000
 Dtna submitted a 573 recall notice (11v-289) prior to the ir response date and therefore was granted permission to forgo submission of the ir response.freightliner reported that fontaine's tsb issued in march had resulted in the remedy of 55 percent of all subject vehicles with an additional 33% scheduled by the time of their 573 submission.freightliner will issue another notification 1 july if 100% of the subject population is not remedied by that time.odi is aware that the ultra lt 5th wheel was also installed on several other oem's vehicles.odi will work with fontaine and the manufacturers to ensure that the remaining vehicles are identified and remedied.

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
09/21/201201/01/2012
 This summary was wriiten by odi's bowman after phone interview with complainant: primary alleged issue: (1) limited front visibility due to limited area swept by wipers [odi note: see the photos in which the complainant masked the windshield with newspaper to illustrate the compromised visibilty claim]. more specifically, the complainant states that the reason for the restricted area of visibility is caused by the split windshield design and that the condition is exacerbated by accumulation of hardened road salt, etc. spray, typical of the environmental conditions experienced in northeastern usa winter driving; (2) other issues identified by the complainant: (a) delay in release of cruise control on application of brakes; (b) air pressure loss while driving [odi note: reportedly, the compressor maintains sufficient on-board air pressure and volume for vehicle system requirements such as braking, etal]: the complaint questions where (specifically) the air losses are occurring and whether the observed air-loss could indicate a condition that may pose a future vehicle safety concern; (c) the spray from the windshield coats the outside rear mirrors limiting side and rear visibility.
VISIBILITY - WINDSHIELD
09/21/2012101/01/2012
 This summary was written by odi's bowman after phone interview with complainant: primary alleged issue: (1) limited front visibility due to limited area swept by wipers [odi note: see the photos in which the complainant masked the windshield with newspaper to illustrate the compromised visibility claim]. more specifically, the complainant states that the reason for the restricted area of visibility is caused by the split windshield design and that the condition is exacerbated by accumulation of hardened road salt, etc. spray, typical of the environmental conditions experienced in northeastern usa winter driving; (2) other issues identified by the complainant: (a) delay in release of cruise control on application of brakes; (b) air pressure loss while driving [odi note: reportedly, the compressor maintains sufficient on-board air pressure and volume for vehicle system requirements such as braking, etal]: the complaint questions where (specifically) the air losses are occurring and whether the observed air-loss could indicate a condition that may pose a future vehicle safety concern; (c) the spray from the windshield coats the outside rear mirrors limiting side and rear visibility. ..updated 09/24/12 *bf
VISIBILITY - WINDSHIELD WIPER/WASHER
09/21/2012101/01/2012
 This summary was written by odi's bowman after phone interview with complainant: primary alleged issue: (1) limited front visibility due to limited area swept by wipers [odi note: see the photos in which the complainant masked the windshield with newspaper to illustrate the compromised visibility claim]. more specifically, the complainant states that the reason for the restricted area of visibility is caused by the split windshield design and that the condition is exacerbated by accumulation of hardened road salt, etc. spray, typical of the environmental conditions experienced in northeastern usa winter driving; (2) other issues identified by the complainant: (a) delay in release of cruise control on application of brakes; (b) air pressure loss while driving [odi note: reportedly, the compressor maintains sufficient on-board air pressure and volume for vehicle system requirements such as braking, etal]: the complaint questions where (specifically) the air losses are occurring and whether the observed air-loss could indicate a condition that may pose a future vehicle safety concern; (c) the spray from the windshield coats the outside rear mirrors limiting side and rear visibility. ..updated 09/24/12 *bf
VISIBILITY/WIPER
08/06/2012
 Tl- the contact owns a 2012 freightliner cascadia. the contact stated that the rearview mirror did not allow him to see the blind spots. the vehicle was not taken to the dealer. the vehicle was not repaired. the manufacturer was not made aware of the failure.the failure mileage was not available. pmb
08/06/2012
 Tl- the contact owns a 2012 freight liner cascadia. the contact stated that the mirror does not make it able to see the blind spot. the contact has not taken the vehicle to the dealer for inspection. the vehicle was not repaired. the manufacturer was not notified. the contact stated that it is a safety hazard. ap