Freightliner Sprinter 2500 2003
Model Sprinter 2500 made in 2003 by Freightliner got 5 consumer complains as well as 4 recalls. Consumer complaints with reference, among others things, to engine and fuel system, diesel. There were some recalls concerningengine and engine cooling and interior lighting.
Model 2003
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | ||||||||||||||||
| 11V410000 | SPRINTER ENGINEERING & COMPLIANCE SUPPOR | V (Vehicle) | 665 | MFR | DAIMLERCHRYSLER MANUFACTURING INTL | 08/09/2011 | 08/12/2011 | |||||||||
| Defect Summary | Mercedes-benz usa (mbusa) is recalling certain model year 2002- 2003 sprinter 2500 and 3500 vans sold as dodge and freightliner vehicles. the intake manifolds may have corroded. a chemical reaction involving sulfur in the diesel fuel that takes place under certain conditions can lead to the formation of sulfuric acid in the exhaust channel of the intake manifold. | |||||||||||||||
| Consequence Summary | Intake manifold corrosion may lead to an exhaust gas leak, damage to the fuel return line which could cause a fuel leak, and heat damage to the insulation at the fire wall. fuel leakage, in the presence of an ignition source, could result in a fire. | |||||||||||||||
| Corrective Summary | Dealers will inspect and replace the intake manifold free of charge. chrysler, llc will notify owners of dodge sprinters and mbusa will notify owners freightliner sprinters. this recall is an expansion of a previous recall (please see recall campaign 09v-418). the manufacturer has not yet provided an owner notification schedule. owners may contact chrysler at 1-800-853-1403 or sprinter at 1-843-695-5031. | |||||||||||||||
| Notes | Mbusa's safety recall number is 2010040002.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 09V418000 | SPRINTER ENGINEERING & COMPLIANCE SUPPOR | from 10/01/2001 to 09/30/2003 | V (Vehicle) | 13509 | 06/04/2010 | MFR | DAIMLERCHRYSLER MANUFACTURING INTL | 10/29/2009 | 10/29/2009 | |||||||
| Defect Summary | Sprinter is recalling certain model year 2002 through 2003 vans sold as dodge and freightliner vehicles. the intake manifolds may have corroded. a chemical reaction involving sulfur in the diesel fuel that takes place under certain conditions can lead to the formation of sulfuric acid in the exhaust channel of the intake manifold. | |||||||||||||||
| Consequence Summary | Intake manifold corrosion may lead to an exhaust gas leak, damage to the fuel return line which could cause a fuel leak, and heat damage to the insulation at the front wall. | |||||||||||||||
| Corrective Summary | Dealers will inspect and replace the intake manifold free of charge. chrysler, llc is handling the owner notification and remedy for this campaign. the recall began on june 4, 2010. owners may contact chrysler at 1-800-853-1403 or sprinter at 843-695-5031. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| INTERIOR LIGHTING | ||||||||||||||||
| 07V299000 | DAIMLERCHRYSLER MANUFACTURING INTL | from 01/30/2001 to 10/07/2006 | V (Vehicle) | 4433 | 12/17/2007 | MFR | DAIMLERCHRYSLER MANUFACTURING INTL | 07/13/2007 | 07/13/2007 | |||||||
| Defect Summary | On certain trucks equipped with rear air conditioning system, the interior lamp is equipped with an 18w lamp and a scattering lens. in extremely hot and humid conditions, the combination of heat and humidity, and the heat from the lamp due to extreme long term operation, can distort the scattering lens. | |||||||||||||||
| Consequence Summary | The switching contacts of the lamp may cause a short circuit of the rear lamp increasing the risk of a fire. | |||||||||||||||
| Corrective Summary | Dealers will replace the rear interior lamps free of charge with a modified version which is not subject to the impacts of heat and humidity. the recall began on december 17, 2007. owners may contact daimlerchrysler manufacturing international at 1-843-695-5041. | |||||||||||||||
| Notes | Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
| STEERING - COLUMN | ||||||||||||||||
| 08V339000 | SPRINTER ENGINEERING & COMPLIANCE SUPPOR | from 11/01/2007 to 11/30/2007 | V (Vehicle) | 10 | 02/16/2009 | MFR | DAIMLERCHRYSLER MANUFACTURING INTL | 07/24/2008 | 07/24/2008 | |||||||
| Defect Summary | Sprinter is recalling 10 my 2001-2006 dodge and freightliner 2500 and 3500 vehicles. the welding seam between the bracket and steering column of affected spare parts does not meet design specifications. the result of an out of specification welding seam is that the steering column may detach from its interior vehicle mounting bracket. | |||||||||||||||
| Consequence Summary | The operator may lose steering ability of the vehicle increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect and replace the steering columns free of charge. the recall is expected to begin on or before february 16, 2009. owners may contact sprinter at 843-695-5057. | |||||||||||||||
| Notes | Chrysler's recall no. h25.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 02/07/2013 | |||
| Tl-the contact owns a 2003 freightliner sprinter 2500. the contact stated after receiving a recall notice for nhtsa campaign number: 11v410000 (engine and engine cooling), the contact called the dealer. the dealer stated that they could not remedy the vehicle due to the dealer not being able to work on vans. the contact then called the manufacturer to find out where to take the vehicle. the nearest dealer was too far to drive for the contact. the manufacturer then stated to call freightliner regarding the recall. freightliner informed the contact that they were not responsible for the repair of this vehicle. the contact had not experienced a failure. mah | |||
| 02/07/2013 | 150000 | ||
| Tl-the contact owns a 2003 freightliner sprinter 2500. the contact stated after receiving a manufacturer recall notice regrading the engine the contact called the dealer. the dealer stated they could not remedy the vehicle due to the dealer not being able to work on vans. the contact then called the manufacturer to find where to take the vehicle. the nearest dealer was to far to drive for the contact. the manufacturer then stated to call freightliner regarding the recall. freightliner informed the contact they're not responsible for the remedy repair of this vehicle. the failure mileage was 150,000. jo | |||
| FUEL SYSTEM, DIESEL | |||
| 06/15/2010 | |||
| I received a recall notice for my vehicle. i contacted the number in the letter to have the problem corrected. after speaking with a representative, i was informed that the closest repair center was 110 miles away. the service center where the work would be performed is only open m-f, 7a-5p. in order for me to get the affected vehicle for repaired, i would have to take off work and lose a day's pay or longer. the representative offered no help in overcoming my dilemma. | |||