Genie Motor Controller

Model Motor Controller made by Genie got 5 consumer complains as well as 2 recalls. Consumer complaints with reference to equipment. . There was one recall concerning equipment .

Model 9999

Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT
12V022000GENIE INDUSTRIES, INC.from 01/01/2010 to 08/07/2011V (Vehicle)53703/08/2012MFRGENIE INDUSTRIES, INC.01/26/201201/26/2012
Defect SummaryGenie is recalling certain tz-34 and tz-50 trailer mounted aerial work platform booms, manufactured from january 1, 2010, through may 1, 2011, because the motor controller can fail. this component was also installed as a service part replacement on tmz 34/19 and tmz 50 units as part number 96769 and kit 99854 from january 1, 2010, through august 7, 2011. this recall is an expansion of a previous recall. please see recall campaign number 11v-373.
Consequence SummaryFailure of the motor controller can result in a fire.
Corrective SummaryGenie will notify owners and dealers will repair the vehicles free of charge. the safety recall began on march 8, 2012. owners may contact genie's service department at 1-800-536-1800.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
EQUIPMENT - ELECTRICAL
11V373000GENIE INDUSTRIES, INC. V (Vehicle)35408/02/2011MFRGENIE INDUSTRIES, INC.07/21/201107/25/2011
Defect SummaryGenie is recalling certain tz-34 and tz-50 trailer mounted aerial work platform booms, manufactured from may 02, 2011, through june 30, 2011, that are equipped with a newly designed motor controller component. this component is also installed as a service part replacement on tmz 34/19 and tmz 50 as part number 96769 and kit 99854 from april 13, 2011, through july 13, 2011. the motor controller can fail.
Consequence SummaryFailure of the motor controller can result in a fire.
Corrective SummaryGenie will notify owners and dealers will repair the vehicles free of charge. the safety recall began on august 2, 2011. owners may contact genie's service department at 1-800-536-1800.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
06/10/2012
 Tl* the contact owns a 2004 genie tz50 towable lift. the contact stated that while driving 65 mph, the aluminum outrigger fell off during transport due to the disintegration of a rubber washer. the manufacturer was notified and agreed to replace the washer that was damaged, but would not supply a kit to prevent the other three from having the same safety issue.
06/10/2012
 Tl- the contact owns a 2004 genie tz50 towable lift. the contact stated that while driving 65 mph, the aluminum outrigger fell off during transport due to the disintegration of a rubber washer. the manufacturer was notified and agreed to replace the washer that was damaged, but would not supply a kit to prevent the other three from having the same safety issue. kmj
06/10/2012
 Tl- the contact owns a 2004 genie tz50. the contact stated while driving 65 mph the aluminum outrigger fell off during transport due to disintegration of a rubber washer. the manufacturer was notified and agreed to replace the one that got lost but would not supply a kit to prevent the other three from having the same safety issue. dt