Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| CHILD SEAT | |||
| 07/01/1998 | 1 | ||
| 1st cosco car seat--arm pieces cracked and one of the arms broke off---i called the manufacturer and they reluctantly sent a replacement. this seat had only been used for 1 year...the replacement cosco car seat was used for less than a year and the same thing happened. both arm pieces cracked completely and they are metal pieces sticking out of them.. i again contacted cosco via email this time requesting my money back--no was my response and they said they would send replacement pieces to fix the arms...the arms are not fixable!!! i want something done about this---these car seats were 2 different models and still appear new, when the arm pieces had broken. i would like a refund for this product but if nothing else i want their seats checked into for safety...i would appreciate any help you can give me in getting a real resolution to the problem--instead of sorry but to bad!!!! thank you.... | |||