Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
10/11/2011239000
 Tl- the contact owns a 2001 gmc 2500 hd truck equipped with bct hi-run tires, tire size 275/245/75/16/ (n/a), dot number: unknown. the contact was driving 60 mph when the vehicle exhibited a loud noise. the contact moved the vehicle from the roadway and upon further inspection, found that the rear driver side tire was blown. the contact stated that he had experienced four tire blow outs when the same brand of tire on four separate vehicles. the vehicle was taken to the mechanic, but the manufacturer was not contacted. the tire was replaced with a spare by the contact. the failure mileage for the tire was 12,000. the failure mileage of the vehicle was 239,000 and the current mileage was 242,000. kmj
10/11/2011239000
 Tl- the contact owns a 2001 general motor company 2500 pick up truck equipped with bct tires, tire size 275/245/75/16/ the dot number was unknown. the contact was driving 60 mph when the contact heard a loud noise pulled to the side of the road, and confirmed the drivers side rear tire was blown out. the contact also mentioned they have experienced four tire blow outs when the same style tire on four separate vehicles. the vehicle was taken to the mechanic, but the manufacturer was not contacted. the vehicle was tire was replaced on the side of the road by the contact. the failure mileage for the tire was 12,000. the vehicle failure mileage was 239,000 and current mileage was 242,000. rds
06/08/2008310001
 Traveling down interstate 40 left rear tire separated and turned vehicle sideways. i was able to regain control of vehicle without crashing. i have vehicle damage to the left rear and left front of towed vehicle. there were no injuries. *tr
05/23/200327268209/27/2000
 Firestone steeltex r4sii tread separation of two tires within four days .*ak
03/06/200335000207/20/2001
 2 firestone lt265/75r16 developed a crack which ran halfway around the tire up to a quarter of an inch wide in between the outside tread and the 1st inside tread. tires had approximately. 16,000 miles on them. could have been a potential accident as we were leaving on a trip pulling a horse trailer. *jb
TIRES - SIDEWALL
10/01/20011
 Right/ rear firestone steel-tex tire , size: lt245/75r16, dot: vn11v1c4800 is starting to show signs of deformation in sidewall. tire is original equipment , and has approximately 7,000 miles on it. deformation is approximately 2 to 3 inches in length. *jg *ak
TIRES - TREAD/BELT
03/26/200647300106/30/2001
 While traveling west on i-10, in jefferson county, i felt a vibration and was slowing down when the left rear tire failed. my vehicle swerved and i pulled off the side of the road. the rubber on the tire separated and exposed the inflated tire. the tire maintained its air pressure and some of the steel belt was visible but the tread was missing. the vehicle traveling behind me, apparently, over steered in an effort to avoid my discarded rubber and drove off the roadway. emergency personnel assisted this driver. the discarded rubber damaged the rear bumper and tailgate of my vehicle. the tire was sent to firestone's complaint department at bfnt llc ( ref # 917284) and they evaluated it. they are not claiming the tire was defective. my vehicle is not used off road and the model number is lt245/75r16, steeltex radial r4s ii. *nm
10/11/2004510001
 While driving at 40 mph, the driver side rear tire lost its tread, but it did not go flat. the entire tread was gone. the consumer was able to drive on the tire. the consumer had all of the tires replaced. the tire manufacturer offered no assistance. *jb
09/05/20041
 While traveling on interstate 10 in el paso, texas, the left rear tire (michelin xps rib 245-75r-16) on my pickup catastrophically failed, causing damage to the truck and a potentially deadly situation on the interstate. the tire is no longer available, but pictures of the failed carcas are. as all four tires were the same model and purchased at the same time, it was necessary that all four be replaced in addition to body repair to the truck.*ak
04/21/2004106/01/2001
 Tread separation on firestone steeltex radial a/t, lt245/75/r16, dot vn11 bac1301. while traveling at highway speed on i80, outer belt apparently broke, causing a strip of tread 1 1/2 wide x 33 long to separate from the tire. tread separation was diagonal across the tire from outside to in. tire was mounted on the left rear of a 2001 gmc 2500hd pickup truck. tire had 47,600 miles on it, approximately 30,000 on the rear. tire did not blow out or deflate, and was still inflated to 80psi when removed from the truck. tire replaced. old tire is available for inspection.