Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, DIESEL
04/22/2003300
 The vehicle leaked diesel fuel from the engine. the engine ran hot, which combined with the fuel leak, could result in a fire. *nlm
FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS
08/17/200865000108/01/2002
 Tl*the contact owns a 2003 gmc sierra 2500 hd. while driving 35 mph, the warning lights on the instrument panel continued to flash on and off. in addition, the windshield wipers activated and smoke was noticed underneath the hood. the contact had been driving for several minutes before noticing the smoke. the hood could not be opened and the fire department was called. a police report was filed. ten minutes later, the vehicle was engulfed in flames and destroyed. the failure and current mileages were 65,000. updated 09/25/08 *bf the consumer stated it was a possible fuel line failure. updated 09/26/08. *jb
FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM
08/01/200554050112/31/2002
 2003 gmc sierra 2500hd with duramax diesel started running rough because of low fuel. low fuel warning light did not come on. put 4 gallons of fuel in vehicle and scheduled appointment for 08/02/05 with gunn chevrolet service, san antonio texas. mechanic could not find any trouble code. was told by service adviser brian lecourse that there is no calibration or standard for low fuel warning light to come on and it may come on when vehicle is running out of fuel. i filled up the vehicle with 25.2 gallons of fuel for a 26 gallon tank. the low fuel warning light still was not on and the driver information system showed 36 miles left to travel. i went back to gunn chevrolet and was told that the problem could not be fixed. general manager charley o'daniel said that the people that design the vehicles are smarter than the people that fix them and that tech line stated there was nothing that could be done with this problem. charley o'daniel said not to let the vehicle get below 1/4 full as damage could occur to the engine fuel pump. *jb