Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| SB-10335 | 12/01/2010 | 10037845 | Ready | 06/07/2011 | |
| SB-10335 | 12/01/2010 | 10037845 | Gm: corrosion of a wire harness is causing the air bag warning light to illuminate. *rm | 06/07/2011 | |
| SB-08-09-41-002C | 02/01/2009 | 10029924 | General motors: diagnostic information for intermittent restraints, air bag (sir) indicator/lamp on with dtc(s) b0012, b0013, b0016, b0016, b0019, b0020, b0022, b0023, b0026, b0033, b0040, b0042 or b0044 set. this may be caused by a loose, | 07/20/2009 | |
| 4011 | 12/13/2007 | 4011F | 10020881 | Air bag indicator light is on. *kb updated on 12/13/07. *nj | 01/25/2007 |
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||||
| SB-08-09-41-011C | 10/01/2010 | 10037145 | Ready | 05/09/2011 | |
| SB-08-09-41-011C | 10/01/2010 | 10037145 | Gm: the sir light is on. using a scan tool there is a possibility of eight different air bag trouble codes. *rm | 05/09/2011 | |
| PIT-4718 | 11/01/2008 | PIT-4718B | 10026707 | Gmc: the air bag indicator is on with dtc b0014 and/or b0021. may be an intermittent concern and may be affected by moving the seat position. *pe updated 3/13/09. *pe | 12/04/2008 |
| AIR BAGS - ON-OFF SWITCH ASSEMBLY | |||||
| PIT-4718 | 11/01/2008 | PIT-4718B | 10026707 | Gmc: the air bag indicator is on with dtc b0014 and/or b0021. may be an intermittent concern and may be affected by moving the seat position. *pe updated 3/13/09. *pe | 12/04/2008 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 03/04/2013 | 68000 | ||
| My wife was driving the vehicle and approached a stop sign. once she tried going again the car would not accelerate and we had to tow it to the dealer. they said the transmission went out @ 68,000 miles? also the waterpump, powersteering pump. master cylinder, as well as something with an air bag connector. the air bag connector has been going on and off for the last two years since we bought it two years ago as a gm certified pre-owned vehicle. i am not sure how this vehicle has not been recalled. | |||
| 12/08/2008 | 5000 | ||
| I was taking my daughter to florida for cheer leading competition; i was just outside of illinois when the check airbag light and message screen came on thankfully the light went off but came back on on our way back to chicago and kept coming on and off. took it to dealer but they only said that the harness was tight they only wiggled it and light went off but came back a couple of days later. then the power steering started making noise dealer said they didn't hear anything and didn't do anything and noise is getting louder. then suspension stared it making noise. took it to dealer and had tie rods replaced. then the service airbag problem came back and this time didn't go away. took it to the dealer and they said that the harness was to tight and they rerouted it so it wasn't tight anymore. worked for a couple of days and its on again but i didn't take it back and now is past its warranty.then head lamp went out. had to pay dealer $180 (rip off) next the other head light went out. my nephew replaced it in less than 10 min.now there is a recall for that head light problem. then wipers arm came loose from motor i had my cousin fix it for me.now i have had the check engine light on for a couple of weeks took it to autozone came back with the code to replace the canister purge solenoid now i have the transmission problem, it started to act funny shifting pretty hard some times and then a few days ago i was driving on the freeway coming home when i notice the rpms at about 45000 and it wouldn't change gears and the fuel gauge started going nuts i don't know why and had to drive it home on the same gear. took it to autozone and came back with the same code for the solenoid plus p0700/p0716/p0717 for the transmission.now my acadia is just sitting on my driveway no money to fix it and driving my 15 year old truck hoping gmc does something about this nightmare | |||
| 04/02/2012 | 60000 | 1 | |
| The passenger air bag sensor/light and warning light on the dash began to intermittently flash on and off at about 60k miles. depending on how your sitting in the front passenger seat, the passenger air bag light will flash on and off. we took the vehicle to the dealer where we purchased at about 71k miles. the service rep stated the problem was with the passenger presence sensor module and that it would need to be replaced. the cost to replace would be around $900. a quick online search noted multiple accounts of faulty passenger air bag sensors in these cars, not to mention that there is an active recall on the 2007 models for the air bag control module. we feel this is a safety issue that gm should have to address. *tr | |||
| 04/02/2012 | 60000 | ||
| The passenger air bag sensor/light and warning light on the dash began to intermittently flash on and off at about 60k miles. depending on how your sitting in the front passenger seat, the passenger air bag light will flash on and off. we took the vehicle to the dealer where we puchased at about 71k miles. the service rep stated the problem was with the passenger presence sensor module and that it would need to be replaced. the cost to replace would be around $900. a quick online search noted multiple accounts of faulty passenger air bag sensors in these cars, not to mention that there is an active recall on the 2007 models for the air bag control module. we feel this is a safety issue that gm should have to address. | |||
| 05/04/2012 | 49000 | ||
| Tl-the contact owns a 2008 gmc acadia. the contact stated that he noticed water on the dashboard prior to starting the vehicle. the contact then attempted to start the vehicle, but it would not start. the vehicle was successfully jump started and all of the air bag warning lights illuminated on the instrument panel. the vehicle was taken to the dealer for a diagnosis. the dealer stated that a seal needed to be placed between the firewall and cab. the vehicle was repaired. the manufacturer was not notified. the failure mileage was 49,000 and the current mileage was 52,000. sm. | |||
| 05/04/2012 | 49000 | ||
| Tl- the contact owns a 2008 gmc acadia. the contact stated when he went to start the vehicle he saw the dash board with water. when he tried to start the vehicle it would not turn on. he jumped started the vehicle. when the vehicle start he notice that all the air bags warning light illuminated on the instrument panel. the vehicle was taken to the dealer for diagnosis. the dealer stated that needed to put a seal in between the firewall and the cab of the vehicle. the vehicle was repaired. the manufacturer was not contacted. the failure mileage was 49,000 and the current mileage was 52,000.jp | |||
| 12/08/2011 | |||
| Our vehicle has had the air bag service light on for a very long time, when we got the recall notice, we took it in to the dealership and they stated that our vehicle was fine and our light was caused by a different problem. as time has gone by, it has done the rest of the items listed on the recall such as on/off light remaining off with a passenger in the seat and now it actually flashes back and forth with or without a passenger. our power steering has been making a whine sound since 2009. it has only worsened over time and now has depreciated our vehicles value for a trade-in. we are completely dissatified with the quality of vehicle we have gotten. i would not recommend an acadia based on the reliabilty of gmc and the lack of responsibility to fix problems that are obviously on the manufacturing end. we know several others having the same problem with 2008 acadia and have found many forums of people discussing their issues and it appears that the 2008 has the greatest amount of issues. we have been advised to seek legal action. | |||
| 01/02/2012 | |||
| Gmc is aware of the problem with the acadia that the car leaks water from the roof, and i mean pours in. this water also enters the electrical system of the vehicle and affects the airbags. this is a huge safety concern for me. there is no telling what other safety features will be comprimised with this water leak issue. any help concerning this issue will be greatly appreciated. | |||
| 12/16/2008 | 12000 | ||
| Our 2008 gmc acadia was purchased in october 2008. a few months later we took the car in for service because the passenger side airbag would intermittently go off when an adult was in the seat. the light would never come on when our son, then 100 lbs, sat in the seat. because of him, we were able to duplicate the problem. had the car in for service four more times over these past two years for the same reason. at one point, the dealership even had one of their employees, 27 year old man, approx. 125 lbs., sit in the seat - light never came on. they had him sit on a board, straight up, get out, turn the car off then on, get back in etc. (it was ridiculous) . .light never came on. we have been told cannot duplicate the problem, don't have people who don't set it off sit in the seat. the light will be on for some people and then shut off while you are driving down the road. you can bounce up and down and shift around, but the light does not come back on. our son, today 112 lbs, 5'7, still never turns the passenger seat airbag on and we are still told there is no problem. we have spoke to gmc headquarters and they will not help because the dealership says there is no problem. we asked what would happen if we took the car to another dealership at this point and they found a problem. headquarters said they would not cover the cost of repair because it could be a new problem. we intend to take it to another dealership, but wonder why we have to. we have other problems with this car as well, but not as serious as this one. we do not feel safe in our supposed 5 star safety rating car. we no longer want this car and will never buy gmc again. | |||
| 05/24/2010 | 45614 | ||
| For the third time in less than a year the airbag warning light has come on with a message to service airbag. today while stopped at a stoplight my wife smelled something burning but couldn't determine the origin. 15 minutes later after picking up our 5 year old from kindergarten and starting the car, the service airbag light and message came on. we will again go to the dealership for repair (our deductible is $200 on the warranty). i have three children age 2, 5, and 12 that ride in this vehicle. previously, the dealership told us that when this light comes on the airbags may not work or may discharge involuntarily even without a collision. | |||
| 05/02/2010 | 49000 | ||
| Tl* the contact owns a 2008 gmc arcadia. the contact stated the air bag warning light illuminated intermittently. the dealer advised that the passengers side air bag had a coil fan that was on high resistance on stage one and that it was not a common failure. the dealer had to order the necessary parts to make the repair. the manufacturer was contacted but would not provide any assistance. the failure mileage was approximately 49,000 and the current mileage was 49,500. | |||
| 10/28/2008 | 8127 | 1 | |
| Own a 2008 gmc acadia that has been to the dealership 5 times since i bought it in august for the air bag system. the light first came on in oct. of 2008, after driving only 4000 miles. the problem was unable to be diagnosed by gmc service as the light came on intermittently. the first thought was that it was the result of faulty wiring, but light still came on after wiring was repaired. after the second trip to gmc, , the front seat air bag was replaced on driver side in order to correct the problem. i had to wait three weeks for the part to come in though, as they were back ordered. as soon as i drove off the lot with the driver's seat air bag replaced, the light came on again. this was the fourth time now, and the very same day! this time i was told it was the passenger seat airbag. it too was replaced in hopes of solving the problem. one month later the light is on again. i once again notified gmc of the issue as i feel the air bag system is defective, and don't feel safe driving my family in the car. i have stated this to the dealership and gmc, something has to be wrong when the service air bag light comes on every month. i have read many similar complaints and also one of the air bags not deploying during a crash. this is my biggest fear, and now will be pursuing other avenues to return this vehicle to gmc. *tr | |||
| 11/20/2008 | 1500 | ||
| Tl*the contact owns a 2008 gmc acadia. the contact stated that the air bag warning indicator continues to illuminate on the instrument panel. the vehicle has been to the dealer four times, but they could not duplicate the failure. on the most recent visit to the dealer, they ordered new air bags in hopes that this would remedy the failure. the vehicle has not been repaired. the vin was unknown. the failure mileage was 1,500 and current mileage was less than 6,000. | |||
| 09/05/2008 | 10000 | ||
| Tl*the contact owns a 2008 gmc acadia. while driving at an unknown speed, the air bag indicator illuminated. the contact called an auto repair shop and was advised to bring them the vehicle. she took the vehicle to the shop, but the indicator was no longer illuminated. as a result, no error code could be found and nothing could be done. when she returned to the repair shop, the indicator was illuminated. the mechanic adjusted a component after inspecting the inflator module and seats, which both appeared to be okay. however, when the contact started the vehicle, the air bag indicator illuminated again. the repair shop was notified and they ordered the parts for the repair, but did not know when the parts would be available. the repair shop could not guarantee maximum protection with the side air bags in the event of a crash. while waiting for the parts to be shipped, the contact was provided with a rental vehicle for one day. the dealer and manufacturer were not notified. the current mileage was 12,304 and failure mileage was approximately 10,000. | |||
| 05/10/2008 | 4 | 01/13/2008 | |
| 2008 gmc acadia has had continuous service problems. *nj the consumer stated a few months into owning the vehicle, the air bag light illuminated. the dealer stated they couldn't find anything wrong. a couple of months later, the air bag light illuminated again. the dealer kept the vehicle for a week to order parts and then fix it. the light came on again and the dealer stated they received a letter from corporate who stated there was an issue with something under the passenger seat that caused the light to come on and go off. *jb | |||
| 02/20/2008 | 3000 | 1 | |
| Mva 2/2/08, no injuries. air bags did not deploy, front passenger side hit. complaint #1, gm would not release parts for repairs to be done in a timely fashion. as of may 1, 2008, vehicle is still not repaired. gm engineer checked vehicle due to no airbag deployed and states no sensors hit. however, on april 30 the body shop states they removed front dash and found an air bag sensor to be fried. we notified consumer safety division at gm and was told case was closed and no further investigation would be performed despite the new finding. i find gm to be very negligent from the beginning of this incident. we have made car payments and paid insurance on a vehicle that we cannot drive and now i do not feel safe putting my family in a vehicle that i am not sure is safe. the vehicle is a 2008 gmc acadia. thank you. *tr | |||
| AIR BAGS - FRONTAL | |||
| 12/15/2010 | 29000 | ||
| Tl- the contact owns a 2008 gmc arcadia. while the vehicle was parked the airbag light illuminated stating the air bags needed to be serviced and would not detect anyone sitting in the passenger seat. the vehicle was taken to the dealer for diagnoss but was not diagnosed or repaired. the approximate failure milage was 29,000. ds | |||
| 04/01/2009 | |||
| Tl-the contact owns a 2008 gmc acadia. while driving at approximately 55 mph with a passenger in the front passenger seat she noticed the air bag light was not illuminating, which indicates the front passenger side air bag would not deploy in the event of a crash. the vehicle was taken to an authorized dealer where she was informed the passenger must be at least 70 pounds for the front passenger side air bag to function so it was not repaired. the failure continued to recur whenever smaller passengers would sit in the front passenger seat. the failure would also intermittently recur when average sized adults would sit in the front passenger seat. the vehicle was taken back to an authorized dealer where she was informed the vehicle was functioning properly and it was not repaired. the failure mileage was unknown and the current mileage was 60,000. sm. | |||
| 08/17/2009 | 22064 | 1 | |
| Adult passenger seated in the passenger front seat with an approximate weight of 120lbs and a height of 5'3 does not enable the airbag sensor to turn on. the system does not enable the airbags even though an adult is seated in this position. we have taken the vehicle to the dealer twice and they have not been able to repair the issue. *tr | |||
| 06/22/2008 | 9700 | 1 | |
| Air bag light keeps coming on. third time in three months. first service date: 6/23/08, again on 7/23/08 and again on 8/20/08. dealer still attempting to repair. *tr | |||
| 06/05/2008 | 1000 | 1 | |
| This is the second time, within two weeks, i have taken my gmc acadia slt2 awd 2008 to be serviced for a leaky sunroof. i am getting major water damage in the wiring system, and airbag holder. i have more miles on my rental van, then my brand new acadia. *tr | |||
| AIR BAGS - SIDE/WINDOW | |||
| 02/13/2009 | 23000 | ||
| Tl*the contact owns a 2008 gmc acadia. the contact stated that the side air bags suddenly deployed after turning the vehicle at approximately 2 mph. there were no warning indicators prior to the failure. the vehicle was towed to the dealer and they stated that it would take two weeks to repair. the contact was on a trip at the time, so she pushed the air bags back in and continued driving the vehicle. she took the vehicle to her local dealer and had it repaired. the manufacturer has not been notified. the current and failure mileages were approximately 23,000. | |||