Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EXTERIOR LIGHTING - HEADLIGHTS | |||||
| 10-08-42-001C | 02/01/2012 | 10043847 | Gm: low beam headlamp bulb diagnosis/ replacement (inspect bulb and connector). do not replace the entire headlamp assembly for this condition. replace the bulb and inspect the connector. *js | 04/30/2012 | |
| CSP-11055 | 12/01/2011 | 10043330 | Cadillac/gmc/saturn: see document search button for owner letter. certain model year vehicles may experience an issue of a loose electrical contact with low beam halogen headlamp bulb connector working intermittently. *pe | 03/14/2012 | |
| SB-10-08-42-001A | 08/01/2010 | 10035924 | Buick/cadillac/chevrolet/gmc/pontiac/saturn: low beam headlamp bulb diagnosis/replacement (inspect bulb and connector). does not apply to vehicles equipped with high intensity discharge (hid) lamps. do not replace the entire headlamp assem | 03/07/2011 | |
| PIT4578 | 02/01/2008 | 10024210 | Daytime running lights turn off with the turn signals on. *nj | 03/24/2008 | |
| EXTERIOR LIGHTING - HEADLIGHTS - HIGH/LOW BEAM DIMMER SWITCH | |||||
| SB-10-08-42-001A | 08/01/2010 | 10035924 | Buick/cadillac/chevrolet/gmc/pontiac/saturn: low beam headlamp bulb diagnosis/replacement (inspect bulb and connector). does not apply to vehicles equipped with high intensity discharge (hid) lamps. do not replace the entire headlamp assem | 03/07/2011 | |
| EXTERIOR LIGHTING - TURN SIGNAL | |||||
| PIT-5080 | 03/01/2011 | 10038653 | Ready | 06/24/2011 | |
| PIT-5080 | 03/01/2011 | 10038653 | Gm: the right front light is not working. *rm | 06/24/2011 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| EXTERIOR LIGHTING - HEADLIGHTS | ||||||
| DP12003 | GENERAL MOTORS LLC | 06/04/2012 | Loss of Headlamp Illumination | |||
| Odi received a petition requesting investigation of model year (my) 2008 saturn outlook and similar vehicles for loss of low beam headlamp illumination.the petitioner reported that the wiring harness inside the headlamp assembly of his my 2008 saturn outlook had overheated and subsequently melted.odi has received (415) four hundred and fifteen consumer complaints between april 2008 and may 2012 regarding this condition in the 2007-2009 saturn outlook and gmc acadia.a copy of the petition will be placed in the public file.odi will review it and related field data to assess whether a safety defect investigation is warranted.referenced voqs are listed on a separate page. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EXTERIOR LIGHTING | |||
| 11/19/2012 | 99000 | 1 | |
| Daylight running lights overheat both driver and passenger sides. there is evidence that both bulb sockets have overheated and the light housing has cracked from the overheating. with the bulb and socket overheating this has the possibility of causing a fire, with evidence being the cracked lamp housing form the heat. i have replaced the bulbs on both sides always using dielectric grease. i have owned this car since 2010 and replaced the right side bulb 3 times and now on the left side 4 times. there is a factory recall on other year models but not on the 2008 gmc acadia slt-2 having every bell and whistle. it was monday, nov. 19, 2012 when this electrical system failure happened again. *tr | |||
| 11/19/2012 | 99000 | ||
| Daylight running lights overheat both driver and passenger sides. there is evidence that both bulb sockets have overheated and the light housing has cracked from the overheating. with the bulb and socket overheating this has the possibility of causing a fire, with evidence being the cracked lamp housing form the heat. i have replaced the bulbs on both sides always using dielectric grease. i have owned this car since 2010 and replaced the right side bulb 3 times and now on the left side 4 times. there is a factory recall on other year models but not on the 2008 gmc acadia slt-2 having every bell and whistle. it was monday, nov. 19, 2012 when this electrical system failure happened again | |||
| 11/01/2011 | 1 | ||
| My vehicle has an issue with the daytime driving lights and headlights. the lights have failed multiple times due to the bulb melting into, and fusing to, the headlight assembly. this created a condition where the entire headlight assembly needs to be replaced. this includes the lens piece, the bulb, and the wiring connector. this is an issue at night (no/misaligned headlights), the loss of the benefit of daytime driving lights, and i imagine a possible fire. *tr | |||
| 11/01/2011 | |||
| My vehicle has an issue with the daytime driving lights and headlights. the lights have failed multiple times due to the bulb melting into, and fusing to, the headlight assembly. this created a condition where the entire headlight assembly needs to be replaced. this includes the lens piece, the bulb, and the wiring connector. this is an issue at night (no/misaligned headlights), the loss of the benefit of daytime driving lights, and i imagine a possible fire. | |||
| 08/26/2012 | 68662 | 1 | |
| While it was raining outside, i was sitting in the back seat and happened to look up and saw water/ rain trickling out from around the rear interior overhead light, it was also coming in around the sensor in the overhead. the trickle eventually slowed down to a drip. in my opinion, water and electricity don't mix. *tr | |||
| 08/26/2012 | 68662 | ||
| While it was raining outside, i was sitting in the back seat and happened to look up and saw water/ rain trickeling out from around the rear interior overhead light, it was also cominh in aound the sensor in the overhead. the trickle eventually slowed down to a drip. in my opinion, water and electriciy don't mix. | |||
| 07/02/2012 | 68500 | 1 | |
| I replaced the driver side daytime running lamp and 8 days later replaced passenger side daytime running lamp. the last bulb replaced was on the passenger side and now is burned out again less than three weeks later. there is evidence on both bulb connectors of overheating. dielectric grease has been used everytime bulbs have been changed through out the life of the vehicle. to the best of my knowledge, any time there is overheating on an electrical circuit further problems could arise. there is a factory recall on other year models but not on the 2008 gmc acadia slt-2 having every bell & whistle along with higher price tag than lesser trim packages. *tr | |||
| 08/07/2012 | 66000 | 1 | |
| The drl went out and we took it to the dealer to be replaced. they said the housing around the wiring/light had melted and we would need to replace the entire housing at a cost of $1,100. they stated it was a fire hazard. i am out of warranty and see that this is a common issue. *tr | |||
| 07/02/2012 | 68500 | 1 | |
| I replaced the driver side daytime running lamp and 8 days later replaced passenger side daytime running lamp. the last bulb replaced was on the passenger side and now is burned out again less than three weeks later. there is evidence on both bulb connectors of overheating. dielectric grease has been used everytime bulbs have been changed through out the life of the vehicle. to the best of my knowledge, any time there is overheating on an electrical circuit further problems could arise. there is a factory recall on other year models but not on the 2008 gmc acadia slt-2 having every bell & whistle along with higher price tag than lesser trim packages. *tr | |||
| 08/07/2012 | 66000 | 1 | |
| The drl went out and we took it to the dealer to be replaced. they said the housing around the wiring/light had melted and we would need to replace the entire housing at a cost of $1,100. they stated it was a fire hazard. i am out of warranty and see that this is a common issue. *tr | |||
| 07/02/2012 | 68500 | 1 | |
| I replaced the driver side daytime running lamp and 8 days later replaced passenger side daytime running lamp. the last bulb replaced was on the passenger side and now is burned out again less than three weeks later. there is evidence on both bulb connectors of overheating. dielectric grease has been used everytime bulbs have been changed through out the life of the vehicle. to the best of my knowledge, any time there is overheating on an electrical circuit further problems could arise. there is a factory recall on other year models but not on the 2008 gmc acadia slt-2 having every bell & whistle along with higher price tag than lesser trim packages. *tr | |||
| 08/07/2012 | 66000 | 1 | |
| The drl went out and we took it to the dealer to be replaced. they said the housing around the wiring/light had melted and we would need to replace the entire housing at a cost of $1,100. they stated it was a fire hazard. i am out of warranty and see that this is a common issue. *tr | |||
| 07/02/2012 | 68500 | 1 | |
| I replaced the driver side daytime running lamp and 8 days later replaced passenger side daytime running lamp. the last bulb replaced was on the passenger side and now is burned out again less than three weeks later. there is evidence on both bulb connectors of overheating. dielectric grease has been used everytime bulbs have been changed through out the life of the vehicle. to the best of my knowledge, any time there is overheating on an electrical circuit further problems could arise. there is a factory recall on other year models but not on the 2008 gmc acadia slt-2 having every bell & whistle along with higher price tag than lesser trim packages. *tr | |||
| 08/07/2012 | 66000 | ||
| The drl went out and we took it to the dealer to be replaced. they said the housing around the wiring/light had melted and we would need to replace the entire housing at a cost of $1,100. they stated it was a fire hazard. i am out of warranty and see that this is a common issue. | |||
| 07/02/2012 | 68500 | ||
| I replaced the driver side daytime running lamp and 8 days later replaced passenger side daytime running lamp. the last bulb replaced was on the passenger side and now is burned out again less than three weeks later. there is evidence on both bulb connectors of overheating. dielectric grease has been used everytime bulbs have been changed through out the life of the vehicle. to the best of my knowledge, any time there is overheating on an electrical circuit further problems could arise. there is a factory recall on other year models but not on the 2008 gmc acadia slt-2 having every bell & whistle along with higher price tag than lesser trim packages. | |||
| 03/01/2012 | 70000 | ||
| Low beam headlight out. have changed twice within a 2 month period. second time i changed it went out the very next day. | |||
| 04/01/2010 | 55000 | ||
| Headlight failure due to faulty wiring in headlight assembly | |||
| 07/22/2011 | 38394 | ||
| 2008 acadia. low beam lights suddenly stop operating while driving. severe safety hazard. gmc forums on internet show hundreds of consumers experiencing same issue. our low beam drivers side went out. low beam passenger side two days later. due to poor engineering, the lights cannot be accesed without removing the bumper or tires. not a bulb issue. problem with melted wiring harness. there was no to way replace the wiring harness without splicing the wiring and installing an aftermarket connector part. possible fire hazard as the bulbs are too hot for the current wiring. the harness replacememnt will only fail again because the wiring cannot handle the heat. this issue can leave you stranded on a dark road at night with no headlamps that may just suddenly go out. this is a potentially serious and deadly problem. according to the many forums, this is a common issue on acadias and saturn outlooks. | |||
| 07/20/2011 | 45000 | ||
| Tl- the contact owns a 2008 gmc acadia. the contact stated the wiring for the headlights on the vehicle have melted and has caused the headlights to go out. the contact took the vehicle to the dealer and was told the wiring for the headlights was not under warranty. the failure mileage and current mileages were 45,000.rl | |||
| 07/22/2011 | 38394 | ||
| 2008 acadia. low beam lights suddenly stop operating while driving. severe safety hazard. gmc forums on internet show hundreds of consumers experiencing same issue. our low beam drivers side went out. low beam passenger side two days later. due to poor engineering, the lights cannot be accesed without removing the bumper or tires. not a bulb issue. problem with melted wiring harness. there was no to way replace the wiring harness without splicing the wiring and installing an aftermarket connector part. possible fire hazard as the bulbs are too hot for the current wiring. the harness replacememnt will only fail again because the wiring cannot handle the heat. this issue can leave you stranded on a dark road at night with no headlamps that may just suddenly go out. this is a potentially serious and deadly problem. according to the many forums, this is a common issue on acadias and saturn outlooks. | |||
| 07/20/2011 | 45000 | ||
| Tl- the contact owns a 2008 gmc acadia. the contact stated the wiring for the headlights on the vehicle have melted and has caused the headlights to go out. the contact took the vehicle to the dealer and was told the wiring for the headlights was not under warranty. the failure mileage and current mileages were 45,000.rl | |||
| 07/22/2011 | 38394 | ||
| 2008 acadia. low beam lights suddenly stop operating while driving. severe safety hazard. gmc forums on internet show hundreds of consumers experiencing same issue. our low beam drivers side went out. low beam passenger side two days later. due to poor engineering, the lights cannot be accesed without removing the bumper or tires. not a bulb issue. problem with melted wiring harness. there was no to way replace the wiring harness without splicing the wiring and installing an aftermarket connector part. possible fire hazard as the bulbs are too hot for the current wiring. the harness replacememnt will only fail again because the wiring cannot handle the heat. this issue can leave you stranded on a dark road at night with no headlamps that may just suddenly go out. this is a potentially serious and deadly problem. according to the many forums, this is a common issue on acadias and saturn outlooks. | |||
| 07/20/2011 | 45000 | ||
| Tl- the contact owns a 2008 gmc acadia. the contact stated the wiring for the headlights on the vehicle have melted and has caused the headlights to go out. the contact took the vehicle to the dealer and was told the wiring for the headlights was not under warranty. the failure mileage and current mileages were 45,000.rl | |||
| 07/22/2011 | 38394 | ||
| 2008 acadia. low beam lights suddenly stop operating while driving. severe safety hazard. gmc forums on internet show hundreds of consumers experiencing same issue. our low beam drivers side went out. low beam passenger side two days later. due to poor engineering, the lights cannot be accesed without removing the bumper or tires. not a bulb issue. problem with melted wiring harness. there was no to way replace the wiring harness without splicing the wiring and installing an aftermarket connector part. possible fire hazard as the bulbs are too hot for the current wiring. the harness replacememnt will only fail again because the wiring cannot handle the heat. this issue can leave you stranded on a dark road at night with no headlamps that may just suddenly go out. this is a potentially serious and deadly problem. according to the many forums, this is a common issue on acadias and saturn outlooks. | |||
| 07/20/2011 | 45000 | ||
| Tl- the contact owns a 2008 gmc acadia. the contact stated the wiring for the headlights on the vehicle have melted and has caused the headlights to go out. the contact took the vehicle to the dealer and was told the wiring for the headlights was not under warranty. the failure mileage and current mileages were 45,000.rl | |||
| 07/22/2011 | 38394 | ||
| 2008 acadia. low beam lights suddenly stop operating while driving. severe safety hazard. gmc forums on internet show hundreds of consumers experiencing same issue. our low beam drivers side went out. low beam passenger side two days later. due to poor engineering, the lights cannot be accesed without removing the bumper or tires. not a bulb issue. problem with melted wiring harness. there was no to way replace the wiring harness without splicing the wiring and installing an aftermarket connector part. possible fire hazard as the bulbs are too hot for the current wiring. the harness replacememnt will only fail again because the wiring cannot handle the heat. this issue can leave you stranded on a dark road at night with no headlamps that may just suddenly go out. this is a potentially serious and deadly problem. according to the many forums, this is a common issue on acadias and saturn outlooks. | |||
| 07/20/2011 | 45000 | ||
| Tl- the contact owns a 2008 gmc acadia. the contact stated the wiring for the headlights on the vehicle have melted and has caused the headlights to go out. the contact took the vehicle to the dealer and was told the wiring for the headlights was not under warranty. the failure mileage and current mileages were 45,000.rl | |||
| 02/01/2010 | 40000 | ||
| Tl* the contact owns a 2008 gmc acadia. the contact stated the front driver side low beam headlight would no longer illuminate. while replacing the headlight himself, the contact noticed the wiring harness was melted. the contact stated he was able to rewire the wiring harness to repair the headlight. approximately one year later, the failure recurred on the front passenger side headlight. the vehicle was taken to an independent mechanic where the contact was informed that the wiring harness for the passenger side headlight was melted. the vehicle was not repaired. the failure mileage was 40,000 and the current mileage was 60,000. | |||
| 02/01/2010 | 40000 | ||
| Tl-the contact owns a 2008 gmc acadia. the contact stated the front driver's side low beam headlight would no longer illuminate. while replacing the headlight himself, the contact noticed the wiring harness melted. the contact stated he was able to rewire the wiring harness, allowing the headlight to function. approximately one year later the failure occurred on the front passenger side headlight. the vehicle was taken to an independent mechanic where the contact was informed the wiring harness for this headlight was melted. the vehicle was not repaired. the failure mileage was 40,000 and the current mileage was 60,000. sm. | |||
| 03/15/2011 | 44300 | ||
| I was driving my 2008 gmc acadia slt in the evening, and when i switched from high beams to low beams, everything went black. i thought maybe my bulbs had burnt out, so took it to the dealership the next day. to my surprise, they discovered that the bulbs had melted the connectors, as well as the wiring harness, and everything has to be replaced. | |||
| 11/20/2010 | 52000 | ||
| My 2008 gmc acadia passenger side head light went out about 2 months ago. i purchased a replacement light bulb and took it to my mechanic. when he took apart the compartment where the light is he found that the wiring harness that plugs into the bulb was completely burned and melted. there was no way of replacing the wiring harness without splicing the wiring and installing an aftermarket connector part. this weekend the drivers side bulb was out and again we had it taken apart only to find the identical problem with that bulb. in addition he checked on the other one just to see how it was working and found that the bulb is again getting too hot for the wiring and will likely burn up the harness again. the vehicle has been recalled for 2 electrical issues, the most recent being a circut that could over heat and cause a fire. in addition to the headlight issues i have had my passenger side rear window wont roll down and the power rear hatch has started to malfunction and closes at random and if not careful will smash you if you are under it. | |||
| 07/15/2009 | 1 | ||
| My daughter sliced her hand on the jewel lamp inside edge of the rear taillight assembly on our 2008 gmc acadia while getting in and out of the hatchback. i will try and sand it down, but the plastic edge from the mold is very sharp. *tr | |||
| EXTERIOR LIGHTING - HEADLIGHTS | |||
| 03/28/2008 | 1700 | 5 | 01/30/2008 |
| Tl*the contact owns a 2008 gmc acadia. at night, the driver side headlight fails to illuminate properly. the light emits a shadow, which makes it difficult for the contact to see other vehicle's or objects on the driver side. the dealer stated that the alignment is correct and found no failure with the vehicle. the manufacturer stated that the headlight is correctly designed and meets factory specifications. the current mileage was 2,115 and failure mileage was 1,700. updated 04/28/08. *lj | |||