Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE
08-277A09/01/200810026806Gmc: sunroof water leak; install drain tube extensions. if condition were to occur, water may enter the interior of the vehicle and dampen the carpet, upholstery, and other interior components. csc letter was received. *pe12/19/2008
STRUCTURE - BODY - HATCHBACK/LIFTGATE
PIT-4374A11/01/201010037493Gm: when opening the power liftgate it may open fully, then drop a few inches, and then automatically close. there will also be a loud noise. *rm05/24/2011
PIT-4374A11/01/201010037493Ready05/24/2011
PI-0185A09/01/201010035986Buick/cadillac/chevrolet/gmc/saturn: intermittent unwanted liftgate or trunk opening, liftgate or trunk inoperative. technician may determine that they are unable to duplicate these intermittent conditions. *pe03/07/2011
PIT-468508/01/200810026102Gmc: the power liftgate strut rod is disconnected at the motor actuator arm ball stud. *pe09/30/2008
STRUCTURE - BODY - HATCHBACK/LIFTGATE - HINGE AND ATTACHMENTS
PIT-4374A11/01/201010037493Ready05/24/2011
PIT-4374A11/01/201010037493Gm: when opening the power liftgate it may open fully, then drop a few inches, and then automatically close. there will also be a loud noise. *rm05/24/2011
PIT-468508/01/200810026102Gmc: the power liftgate strut rod is disconnected at the motor actuator arm ball stud. *pe09/30/2008
STRUCTURE - BODY - HATCHBACK/LIFTGATE - SUPPORT DEVICE
PIT-4374A11/01/201010037493Ready05/24/2011
PIT-4374A11/01/201010037493Gm: when opening the power liftgate it may open fully, then drop a few inches, and then automatically close. there will also be a loud noise. *rm05/24/2011
PIT-468508/01/200810026102Gmc: the power liftgate strut rod is disconnected at the motor actuator arm ball stud. *pe09/30/2008
STRUCTURE - BODY - ROOF AND PILLARS
07-08-57-00204/01/2009SB-070857002F10023977Water dripping/leak from rear dome/reading lamp or [a] pillars (apply sealer/lengthen hose). *nj updated 3/31/08. *nj updated 8/5/09. *pe02/25/2008
STRUCTURE - FRAME AND MEMBERS
PIT-3749D11/01/201010037570Gm: on some truck models there is some frame corrosion. *rm05/25/2011
PIT-3749D11/01/201010037570Ready05/25/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
12/10/2012489841
 Water leak from either sunroof drain tube or faulty seam seal, caused water to come into vehicle causing floors and doormats to be wet and cause moldy odor. also caused major corrosion to harness and fuse box. told there could be more corrosion, but won't know until they pull those parts out. i have researched water leak recalls for gmc acadia's, and although it is currently not a recall, it is a very common problem that happens in many acadia's, therefore, i believe this problem should be made a recall! i am told that water leaks are not covered under my limited warranty and they only offered to go half with me on the repairs. told it will be between $900-$1,600. even going half on either of those amounts, i do not feel it is fair that i pay anything toward a problem that gm knew about when the acadia came out in '07. instead of doing something about it back then, they opted to wait and deal with it on a case to case basis. this is not fair that we consumers have to pay for their poor workmanship! gm should be held accountable for their negligence in selling a vehicle that has proved to have continuous water leaks. *tr
05/10/2012390001
 We bought the acadia used from a local dealer and the first time it rained significantly water leaked in around the door post at front of vehicle. this leak caused some of the electrical boards to short out which allowed us not to be able to shut the vehicle off even with the key removed. we took it to the dealer, they informed us about the electrical boards and stated the charge to repair. after a call to gm complaint line they repaired the board at no charge to us, but after about 2months same problem accrued same issues. dealer said water still leaking in but could not find, they dried out the electric connections and said to try it again. after 2months the problem happened again to no help from dealer,my concern is fear of fire from shorted boards or the build up of mold under carpet. any help or direction would be greatly appreciated. *tr
08/26/2012686621
 While it was raining outside, i was sitting in the back seat and happened to look up and saw water/ rain trickling out from around the rear interior overhead light, it was also coming in around the sensor in the overhead. the trickle eventually slowed down to a drip. in my opinion, water and electricity don't mix. *tr
03/20/201040800
 Tl*the contact owns a 2008 gmc acadia. the contact stated that on march 20, 2010 while driving at approximately 40 mph in snowy conditions with rocks and debris on the road, he heard a loud clanking noise under the vehicle. the noise was followed by the check engine light which illuminated on the instrument panel. when the contact attempted to accelerate at a traffic light, the vehicle would not move. the police responded but no report was filed. the vehicle was towed to a local authorized dealership where the contact was informed that a rock under the vehicle cut the harness wire since it was unprotected. the vehicle was repaired. the failure mileage was approximately 40,800. the current mileage was approximately 41,000.
04/11/200997001
 I purchased my gmc acadia '08 slt-2 in february, 2008 from the first owner with only 4800 miles. a month later, i noticed water dripping from underneath the glove box and immediately took it in for the recall. they fixed it, and much to my delight, i had no problem until about two weeks ago (almost a year with no water). then i noticed the leak again--same spot. i took the car back to the dealer, and they attempted the repair once more, claiming it was some sort of loose grommet. again, they fixed the problem and sent me on my merry way. the next day, it poured, and even more water came from behind the glove box. i again took the car in, and this time, they held it for three days and apparently found two leaks, the more significant of which was from the lack of adequate silicone fastening the plastic shield underneath the windshield wipers. i picked the car up this morning, and like the rest of the country, we in new england are experiencing heavy downpours... and alas, the car is still leaking. i must say that the customer service team at colonial gmc in watertown (ma) has been extraordinarily kind and accommodating, but they still have yet to fix the problem. *tr
09/13/2008272141
 Tl*the contact owns a 2008 gmc acadia. whenever it rains, the contact's vehicle leaks badly through the sunroof. the dealer repaired the vehicle, but water began leaking through the windshield and is currently leaking in the rear of the vehicle. the contact is concerned about mold issues. whenever she takes the vehicle to the dealer, she is informed that the vehicle has been repaired. however, the leaking recurs once she retrieves her vehicle. the failure mileage was 27,214. 4/01/09 *nj updated 04/06/09. *jb
06/01/20081
 Water leaking from improperly installed sunroof drainage system. water leaked from headliner, a post, b post, under dashboard, and pooling in the driver side floorboard. incident occurred 3 times before being fixed. known issue by manufacturer when vehicle was being produced at the factory. system was not resolved/repaired until attention was brought to the service department by the owner of the vehicle. manufacturer should have fixed poorly designed system prior to producing, selling the vehicle to end consumer. *tr
09/04/20087151
 Water leaking from sunroof - leaks from both airbag areas, above sunvisors and through seatbelts. have serviced two times and will be going back a third time this week. first occurred 6 days after taking car off lot, then again 1 month later and now 18 days later (each time it has been in the rain). first time, took out windshield and replaced, thinking it was loose seal. second time said the strip around the sunroof was flat and replaced it. this time they think the front drainage tubes are not working and are backing up into the inside and leaking. the mechanic rode with me and could feel the water puddling up in the sunroof. i am afraid the water will create mold and mildew, as well as get into the electrical components of the vehicle. the water pours out of the front sides and onto the steering wheel as you are driving. *tr
09/26/2008102611
 Entered my fairly new 2008 gmc acadia this morning and was greeted with a puddle on the passenger seat and the door jams leaking to a point where the roof liner was also soaked. i am now afraid the water may compromise the air bags and speakers that are located near the leak. not to mention the odor that will occur from having soaked carpet in a vehicle. i don't believe a vehicle with 10,000 miles and cost me 36,000 dollars new should ever leak. *tr
06/05/200810001
 This is the second time, within two weeks, i have taken my gmc acadia slt2 awd 2008 to be serviced for a leaky sunroof. i am getting major water damage in the wiring system, and airbag holder. i have more miles on my rental van, then my brand new acadia. *tr
05/31/20084001
 I purchased a gmc acadia slt2 awd 2008 on 5/21/08. 5/31/08 my sunroof leaked, and started dripping out of the airbag holder. the water went into the dashboard into wiring, speakers, vents and then continued to drip onto the floor board. 6/1/08 i started smelling a chemical, which smelled liked a strong odor of propane like smell. i have been getting sick and nauseated, along with my three girls. i am concerned about my health, moreover the health of my girls and husband. i also, planned on selling real estate residential property with my acadia. so, i'm concerned about my future clients, and customers. the dealership, auto town buick pontiac gmc, 16803 se mcloughlin blv, milwaukee, or 97267, has been unhelpful, due to them possiblybuying back my gmc acadia. the sales manager, moon, has been unprofessional and incompetent. *tr
12/22/20071750112/12/2007
 My 2008 gmc acadia slt2 model has water leaking into the passenger cabin. the water leaks are coming from the seat belt retraction area on the pillars leading down from the roof and also on the pillars at the front windshield where the airbags are located. i also have water soaking the front driver and passenger rugs, it appears water is running down the fire wall from the front possibly down the pillars. the rood headliner is getting wet at each spot where the roof pillars meet the headliner. i am quite concerned about water affecting the electronics, fuse box, airbag deployment and i am concerned about mold. i have noticed that the brake pedal squeaks when i depress it and i attribute this to the water hitting areas it should not be. i purchased this car with 1,275 miles on it as a certified pre owned vehicle on 12/12/07 and i am bringing it back to the dealer tomorrow 12/26/07 to see what they plan on doing to remedy same. i have read of various other experiences with water leaks affecting the fuse box and electronics for overall operation of the vehicle. i feel unsafe. i've read something about a tsb # 07-08-57-002a but i do not see it listed on your site, i will look further. *tr
STRUCTURE - BODY
07/25/201258000
 Tl* the contact owns a 2008 gmc acadia. while parked, the contact noticed water had entered the vehicle from under the glove compartment and the overhead light compartment, flooding the floorboard. the contact stated that the failure recurred whenever it rained. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was not repaired. the approximate failure mileage was 58,000.
07/25/201258000
 Tl- the contact owns a 2008 gmc acadia. while parked, the contact noticed water had entered the vehicle from under the glove compartment and the overhead light compartment, flooding the floorboard. the contact stated that the failure recurred whenever it rained. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was not repaired. the approximate failure mileage was 58,000. kmj
07/25/201258000
 Tl- the contact owns a 2008 gmc acadia. while parked the contact noticed water had entered the vehicle from underneath the glove compartment flooding the floor board and from the over head light compartment. the contact stated the failure occurred every time it rained. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was not repaired. the approximate failure mileage was 58,000. da
03/07/201235775
 Tl* the contact owns a 2008 gmc acadia. the contact stated the tail gate door would opens by itself sporadically while driving. the vehicle was not taken to the dealer for diagnostic testing. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the failure and current mileage was 35,775.
03/07/201235775
 Tl - the contact owns a 2008 gmc acadia. the contact stated the tail gate door would opens by itself sporadically while driving. the vehicle was not taken to the dealer for diagnostic testing. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the failure and current mileage was 35,775. rvk
06/09/201285000
 Tl* the contact owns a 2008 gmc acadia. the contact stated that whenever it would rain, water would enter through the sunroof and the instrument cluster. the dealer was notified who advised that they would perform a diagnostic test and inspect the failure. the vehicle was not repaired. the manufacturer was not notified of the issue. the failure mileage was 85,000.
03/07/201235775
 Tl - the contact owns a 2008 gmc acadia. the contact stated the tail gate door would opens by itself sporadically while driving. the vehicle was not taken to the dealer for diagnostic testing. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the failure and current mileage was 35,775. rvk
06/09/201285000
 Tl* the contact owns a 2008 gmc acadia. the contact stated that whenever it would rain, water would enter through the sunroof and the instrument cluster. the dealer was notified who advised that they would perform a diagnostic test and inspect the failure. the vehicle was not repaired. the manufacturer was not notified of the issue. the failure mileage was 85,000.
03/07/201235775
 Tl - the contact owns a 2008 gmc acadia. the contact stated the tail gate door would opens by itself sporadically while driving. the vehicle was not taken to the dealer for diagnostic testing. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the failure and current mileage was 35,775. rvk
06/09/201285000
 Tl-the contact owns a 2008 gmc acadia. the contact stated that whenever it would rain, water would enter through the sunroof and the instrument cluster. the dealer was notified who advised that they would perform a diagnostic test and inspect the failure. the vehicle was not repaired. the manufacturer was not notified of the issue. the failure mileage was 85,000. kmj
03/07/201235775
 Tl - the contact owns a 2008 gmc acadia. the contact stated that the vehicle tail gate door would opens by itself sporadically. the contact mentioned that in some instances he had been driving while the failure occurred. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the failure and current mileage was 35,775. pm
06/09/201285000
 Tl-the contact owns a 2008 gmc acadia. the contact stated that whenever it would rain, water would enter through the sunroof and the instrument cluster. the dealer was notified who advised that they would perform a diagnostic test and inspect the failure. the vehicle was not repaired. the manufacturer was not notified of the issue. the failure mileage was 85,000. kmj
06/09/201285000
 Tl-the contact owns a 2008 gmc acadia. the contact stated whenever it rains the water comes in through the sunroof and the instrument cluster. the dealer was notified who stated they will do a diagnostic test and inspect the failure. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 85,000. mw
05/04/201249000
 Tl* the contact owns a 2008 gmc acadia. the contact stated that he noticed water on the dashboard prior to starting the vehicle. the contact then attempted to start the vehicle, but it would not start. the vehicle was successfully jump started and all of the air bag warning lights illuminated on the instrument panel. the vehicle was taken to the dealer for a diagnosis. the dealer stated that a seal needed to be placed between the firewall and cab. the vehicle was repaired. the manufacturer was not notified. the failure mileage was 49,000 and the current mileage was 52,000.
01/29/201253000
 Tl-the contact owns a 2008 gmc acadia. the contact stated that there was a severe water leak coming from the moon/sun roof and into the instrument panel, causing a shortage with all of the electrical components. the vehicle was taken to the dealer who replaced the headliner that surrounded the moon/sun roof area. the replacement did not correct the failure. the manufacturer was notified who stated that the failure was caused by an engineering flaw and offered no assistance. the vehicle was taken to the dealer four times for repairs. the contact filed a claim with the manufacturer. the failure mileage was 53,000 and the current mileage was 56,000. kmj
01/29/201253000
 Tl-the contact owns a 2008 gmc arcadia. the contact stated there was severe water leakage coming from the moon/sun roof. the water leaked into the instrument panel that caused a shortage within all the electrical components. the vehicle was taken to the dealer who replaced the headliner that surrounds the moon/sun roof area. this replacement was not helpful the water continues to leak through. the manufacturer was notified who stated that was an engineer flawed. they offered no other assistance. the vehicle was taken to the dealer four times for repairs. the contact file a clalim#71-1040867808 with the manufacturer. the failure mileage was 53,000 and the current mileage was 56,000. mw
01/19/2012
 Bought our gmc acadia dec. 2011 had no issues till jan 2012. since then it has been back to the dealership repeatedly for seemingly linked problems. started with just a dead battery upon further investigation found that the wiring harness was submerged in water, causing battery to short out, replaced the battery and fixed the apparent point of entry. not two weeks later back in the shop, water pouring from the head liner (around the interior lights, sunroof moldings, and seat belt joints). our acadia remained at the dealership for three days with no luck of finding a leak (checked all drain lines and ran the vehicle through the water machine). here we are again vehicle has been at the shop for a week with no luck of finding the point of intrusion; this time the water leak shorted out the entire fuse panel. after trying to find the leak for over a week, sending the vehicle to another shop to get a fresh set of eyes on it, and contacting gm for advise (which was no help) the dealership still has been unsuccessful in locating the water leak. not sure what to do next. all i know is we bought a $30,000.00 car so we wouldn't have problems and here we are with problems, expensive problems.
04/07/201166000
 Cause code: 6021 - component damaged/cracked, reverse clutch plate replacement reading various forums, these seems to be a problem with all lambada platforms, hundreds if not thousands of transmission failures, creating a major safety concern for myself and the public. gm needs to replace these trannys with a new more durable/reliable design before someone is seriously injured or killed, its only a matter of time. please confront gm with these complaints...thx http://townhall-talk.edmunds.com/webx/.f215073?displayrecent
05/20/201173259
 2008 gmc acadia slt has server water leakage inside the cabin that cause significant damage to interior carpeting and panels. electrical problems also begin to happen such as back up assist disabled, air bag light flashing, rear windshield wipers not shutting off and more i am sure will happen as water enters the cabin and areas that you cannot see. this is a potentially dangerous condition that needs to be recalled and addressed by general motors. fire hazards and injuries due to malfunctioning equipment might occur. there are videos and plenty of complaints from other owners on the internet of this same issue and i am shocked that no actions have been made by gm.