Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||||||||||||
| 10V240000 | GENERAL MOTORS CORP. | V (Vehicle) | 1365070 | 06/11/2010 | MFR | GENERAL MOTORS CORP. | 06/04/2010 | 06/04/2010 | ||||||||
| Defect Summary | Gm is recalling certain model year 2006-2009 buick, lucerne; cadillac dts; hummer h2; model year 2008-2009 buick enclave; cadillac cts; model year 2007-2009 cadillac escalade, escalade esv, escalade ext; chevrolet avalanche, silverado, suburban, tahoe; gmc acadia, sierra, yukon, yukon xl; saturn outlook; and model year 2009 chevrolet traverse vehicles equipped with a heated washer fluid system (hwfs). a recall was implemented in 2008 to add a fuse to the control circuit harness to address the potential consequences of a printed circuit board (pcb) electrical short. however, there have been new reports of thermal incidents on hwfs modules after this improvement was installed. these incidents resulted from a new failure mode attributed to the device's thermal protection feature. the significance varies from minor distortion to considerable melting of the plastic around the hwfs fluid chamber. | |||||||||||||||
| Consequence Summary | It is possible for the heated washer module to ignite and a fire may occur. | |||||||||||||||
| Corrective Summary | Dealers will permanently disable and remove the heated washer fluid module. an updated page for the owner manual will be provided and inserted in the owner manual to document that the feature has been permanently disabled and removed from the vehicle. the safety recall is expected to begin on or before june 11, 2010. owners may contact buick at 1-866-608-8080, cadillac at 1-866-982-2339, chevrolet at 1-800-630-2438, saturn at 1-800-972-8876, gmc at 1-866-996-9463 and hummer at 1-800-732-5493 or at the owner center at www.gmownercenter.com. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| PB-10037A | 04/01/2011 | 10038759 | Gm: onstar is making incomplete calls without the driver knowing. when have a data connection. *rm | 06/27/2011 | |
| PB-10037A | 04/01/2011 | 10038759 | Ready | 06/27/2011 | |
| PIT-4730A | 06/01/2010 | 10036550 | Buick/cadillac/chevrolet/gmc/hummer/pontiac/saturn: additional diagnostic information for u0140 or u0073. vehicle may exhibits some symptom(s) as door locks cycle while driving; intermittent no start; service stabilitrak dic message; spee | 03/28/2011 | |
| PIT-4932 | 09/01/2009 | 10032456 | Saturn/gmc/chevrolet/buick: abs lights on with dtc c0045 and/or c0050 or various electrical or communication concerns. the abs, traction control and/or stabilitrak lights coming on and dtc c0045 and/or c0050. no communications with the l | 03/26/2010 | |
| SB-09-06-03-004A | 09/01/2009 | SB-09-06-03-004B | 10032332 | Gm/hummer/saab: intermittent illumination of mil, service lamps, service messages, or dtc set by various control modules-diagnosing and repairing fretting corrosion (disconnect affected connector and apply dielectric lubricant). | 03/05/2010 |
| SB-08-09-41-007A | 04/01/2009 | 10030788 | Buick/cadillac/chevrolet/gmc/saturn: passenger presence system (pps) may command passenger airbag indicator and seat belt reminder on when electronic devices (computers, mp3 player, cell phones, tech 2, etc.) are placed on front passenger | 12/02/2009 | |
| PIT-4665A | 11/01/2008 | 10028264 | General motors: during normal diagnostics and/or repair verification the abs light, traction control and/or stabilitrak indicators may be on with no dtc's displayed by the ebcm. *pe | 03/19/2009 | |
| ELECTRICAL SYSTEM - IGNITION | |||||
| PIP5038 | 07/01/2012 | 10045342 | General motors: ses light engine misfire and/or shudder- inspect ignition coils. this may be the result of a heat stressed/damaged ignition coil. *js | 08/28/2012 | |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| SB-08-09-41-007A | 04/01/2009 | 10030788 | Buick/cadillac/chevrolet/gmc/saturn: passenger presence system (pps) may command passenger airbag indicator and seat belt reminder on when electronic devices (computers, mp3 player, cell phones, tech 2, etc.) are placed on front passenger | 12/02/2009 | |
| PIT-4665A | 11/01/2008 | 10028264 | General motors: during normal diagnostics and/or repair verification the abs light, traction control and/or stabilitrak indicators may be on with no dtc's displayed by the ebcm. *pe | 03/19/2009 | |
| ELECTRICAL SYSTEM - STARTER ASSEMBLY | |||||
| PI-0097A | 06/01/2010 | 10036514 | Gmc/saturn/buck/chevrolet: intermittent no crank/no start; security light on; antilock brake system (abs) warning light on; stabilitrak indicator light on/service stabilitrak message displayed in dic; increased steering effort. | 03/25/2011 | |
| PI-0097A | 06/01/2010 | PI-0097B | 10036514 | Gmc/saturn/buck/chevrolet: intermittent no crank/no start; security light on; antilock brake system (abs) warning light on; stabilitrak indicator light on/service stabilitrak message displayed in dic; increased steering effort. *pe up | 03/25/2011 |
| PI-0097A | 07/01/2010 | PI-0097C | 10036514 | Gmc/saturn/buick/chevrolet: intermittent no crank/no start; security light on; antilock brake system (abs) warning light on; stabilitrak indicator light on/service stabilitrak message displayed in dic; increased steering effort. *pe u | 03/25/2011 |
| ELECTRICAL SYSTEM - WIRING | |||||
| PIP-4924 | 07/01/2011 | 10041933 | Buick/cadillac/chevrolet/saturn/gmc: there are injector codes on vehicle if exhibiting misfire and ses light is on. *pe | 11/16/2011 | |
| PI-0269A | 05/01/2011 | 10038684 | Ready | 06/27/2011 | |
| PI-0269A | 05/01/2011 | 10038684 | Gm: check engine light is on with a stored trouble code. *rm | 06/27/2011 | |
| PIT-4730A | 06/01/2010 | 10036550 | Buick/cadillac/chevrolet/gmc/hummer/pontiac/saturn: additional diagnostic information for u0140 or u0073. vehicle may exhibits some symptom(s) as door locks cycle while driving; intermittent no start; service stabilitrak dic message; spee | 03/28/2011 | |
| PIT-4932 | 09/01/2009 | 10032456 | Saturn/gmc/chevrolet/buick: abs lights on with dtc c0045 and/or c0050 or various electrical or communication concerns. the abs, traction control and/or stabilitrak lights coming on and dtc c0045 and/or c0050. no communications with the l | 03/26/2010 | |
| SB-09-06-03-004A | 09/01/2009 | SB-09-06-03-004B | 10032332 | Gm/hummer/saab: intermittent illumination of mil, service lamps, service messages, or dtc set by various control modules-diagnosing and repairing fretting corrosion (disconnect affected connector and apply dielectric lubricant). | 03/05/2010 |
| TSB-08259A | 11/01/2008 | 10028179 | Gmc: onstar system inoperative; replace onstar module. some vehicles may have an onstar module with a component that was not manufactured to gm's specification. can result in an open circuit and an inability to call or receive calls from on | 03/12/2009 | |
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||||
| PIP-4924 | 07/01/2011 | 10041933 | Buick/cadillac/chevrolet/saturn/gmc: there are injector codes on vehicle if exhibiting misfire and ses light is on. *pe | 11/16/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 01/22/2013 | 45000 | ||
| The daytime running bulbs next to the headlights overheated and melted the back of the housing that the bulb socket mounts in the back of the headlight housing. obviously there is a design defect in the socket/harness that is causing overheating. there is a technical service bulletin on this for 2009 acadia and other makes with the same design but this is a safety issue as it can cause a fire and also the lights can short out. the bulletin is #10-08-42-001: low beam headlamp bulb diagnosis/replacement (inspect bulb and connector) - (may 14, 2010) . this needs to be recalled. | |||
| 10/05/2010 | 31500 | ||
| The vehicle is equipped with a gear driven power liftgate that opens and closes the rear hatch at the touch of a button. i approached the rear hatch of the acadia to load groceries, and signaled it to open. the hatch powered open normally to its full height. i walked underneath it. with no warning, the hatch suddenly fell and struck me in the head / back of neck / shoulder area. it hit hard enough to cause serious injury. | |||
| 05/01/2012 | 65000 | ||
| Tl-the contact owns a 2009 gmc acadia. the contact stated that the traction control light remained illuminated and caused the traction control system to become disabled. in addition, the instrument panel information center failed. the vehicle was taken to the dealer who replaced the instrument panel control module however the failure was not corrected. the manufacturer was made aware of the failure. the vehicle was not further repaired. the failure mileage was 65,000 and the current mileage was 70,000. kmj | |||
| 05/01/2012 | 6500 | ||
| Tl-the contact owns a 2009 gmc acadia. the contact stated the traction control light remained illuminated and caused the traction control system to disable and the instrumental panel information center failed. the vehicle was taken to the dealer replaced the instrumental panel control module however the failure was not corrected. the traction control light remained illuminated. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 65,000 and the current mileage was 70,000. li | |||
| 11/19/2011 | 50000 | ||
| The driver side low beam headlight went out. when replacing the light bulb found that the wiring connector was partialy melted and one of the wires was hanging out. the insulation on that wire was also melted off so bare wire was exposed. the original bulb also had a burnt spot where the connector attaches. | |||
| 11/14/2011 | 48000 | ||
| Driver side low beam headlight bulb went out. purchased bulb to replace myself, but discovered harness was burnt. i then took to shop to have harness replaced. they told me it looked like something that should be a recall and told me to report and keep receipt of cost to replace. now i am concerned about the left bulb and wonder if i should go ahead and pay again to get that replaced for safety precaution. | |||
| 11/19/2011 | 50000 | ||
| The driver side low beam headlight went out. when replacing the light bulb found that the wiring connector was partialy melted and one of the wires was hanging out. the insulation on that wire was also melted off so bare wire was exposed. the original bulb also had a burnt spot where the connector attaches. | |||
| 11/14/2011 | 48000 | ||
| Driver side low beam headlight bulb went out. purchased bulb to replace myself, but discovered harness was burnt. i then took to shop to have harness replaced. they told me it looked like something that should be a recall and told me to report and keep receipt of cost to replace. now i am concerned about the left bulb and wonder if i should go ahead and pay again to get that replaced for safety precaution. | |||
| 11/19/2011 | 50000 | ||
| The driver side low beam headlight went out. when replacing the light bulb found that the wiring connector was partialy melted and one of the wires was hanging out. the insulation on that wire was also melted off so bare wire was exposed. the original bulb also had a burnt spot where the connector attaches. | |||
| 11/14/2011 | 48000 | ||
| Driver side low beam headlight bulb went out. purchased bulb to replace myself, but discovered harness was burnt. i then took to shop to have harness replaced. they told me it looked like something that should be a recall and told me to report and keep receipt of cost to replace. now i am concerned about the left bulb and wonder if i should go ahead and pay again to get that replaced for safety precaution. | |||
| 10/26/2011 | 60000 | ||
| Wiring harness to passenger side low beam headlight is defective. thought bulb was out but after inspection found the wiring harness plug had completely melted where plugged into bulb. one wire was just hanging and could see burn marks where it had been arcing as it bounced around. could definitely have caused much bigger problems than driving with one headlight i.e. fire, shorting whole electrical system, and on and on. this is a very big safety concern. these were the oem headlights not aftermarket bulbs that pull more current so should not have melted the harness plug. | |||
| 10/17/2011 | 38000 | ||
| At approximately 38,000 miles on our acadia, the passenger headlight appeared to fail. upon reconnecting the headlight, i found it would work intermittently. upon further inspection, i found the wiring connector to the low beam bulb to be melted and cracked. this appears to be a very common problem as i am a member of an online community at www.acadiaforum.net. many owners have reported this same issue and it is also a common issue with sister vehicle saturn outlook. as these bulbs can fail at any time i think it would be in the best interests of the consumer to have these wiring harnesses replaced either in a recall, or a tsb. what would happen if the bulbs failed at night while negotiating a curve? replacing the harness is a huge expense to the owner if their vehicle is no longer covered under warranty. this is a substandard part and a huge safety hazard. please help. | |||
| 10/26/2011 | 60000 | ||
| Wiring harness to passenger side low beam headlight is defective. thought bulb was out but after inspection found the wiring harness plug had completely melted where plugged into bulb. one wire was just hanging and could see burn marks where it had been arcing as it bounced around. could definitely have caused much bigger problems than driving with one headlight i.e. fire, shorting whole electrical system, and on and on. this is a very big safety concern. these were the oem headlights not aftermarket bulbs that pull more current so should not have melted the harness plug. | |||
| 10/17/2011 | 38000 | ||
| At approximately 38,000 miles on our acadia, the passenger headlight appeared to fail. upon reconnecting the headlight, i found it would work intermittently. upon further inspection, i found the wiring connector to the low beam bulb to be melted and cracked. this appears to be a very common problem as i am a member of an online community at www.acadiaforum.net. many owners have reported this same issue and it is also a common issue with sister vehicle saturn outlook. as these bulbs can fail at any time i think it would be in the best interests of the consumer to have these wiring harnesses replaced either in a recall, or a tsb. what would happen if the bulbs failed at night while negotiating a curve? replacing the harness is a huge expense to the owner if their vehicle is no longer covered under warranty. this is a substandard part and a huge safety hazard. please help. | |||
| 07/24/2011 | 48000 | ||
| Tl- the contact owns a 2009 gmc arcadia. the contact stated that the wiring for the exterior light melted and would no longer activate, making it difficult to see at night. the dealer was in the process of repairing the failure. the manufacturer was not contacted. the failure mileage was 48,000 and the current mileage was 53,000. the vin was unavailable. kmj | |||
| 07/24/2011 | 48000 | ||
| Tl- the contact owns a 2009 gmc arcadia. the contact stated that the wiring for the exterior light melted and would no longer activate, making it difficult to see at night. the dealer was in the process of repairing the failure. the manufacturer was not contacted. the failure mileage was 48,000 and the current mileage was 53,000. the vin was unavailable. nw | |||
| 04/27/2011 | 30894 | ||
| Tl- the contact owns a 2009 gmc acadia. while parked the contacts wife was standing under the lift gate and the door suddenly began to close on its own. the contact wife sustained scratches to her hand, but was able to avoid being struck. the contact stated there was a safety feature for the lift gate to open automatically if something was under it while closing but it did not function. also, the contact stated when the lift gate was opened it went up halfway and automatically began to close. the failure is constant. the vehicle was not taken to a dealer for diagnostics. the approximate failure mileage was 30,894. ds | |||
| 07/01/2009 | |||
| I believe i have some type of electrical issue. i started testing different parts of the dashboard lights such as the driver seatbelt. i purposely drove several miles in my neighborhood with the seatbelt over me, but not engaged and the light did not come on. my airbag service light came one for service, they serviced it, it came back on, they replaced a seatbelt component, the light was off, but came back on, they did another replacement and the light is now off. my frontend was making funny noise when making turns, they replaced my rack and pinion. my service stabilitrak light, service traction control light came one, they fixed it, they came on again, they kept my vehicle for a day and fixed it. they are back on again along with the abs light and now i'm told that i probably need a break job. breaks were not mentioned the other times. my electronic key pad deteriorated and no longer works, they said it was user handling, my other key pad is not malfunctioning, you can see were the pad is begining to sink in, but they said it's my handling. the case is chipped and the chipping has occurred in the same place on both key pads. my middle seat passenger side case came apart twice, each time they fixed it, it's now broken, and i was told they don't repair broken parts. i am still under the bumper to bumper warranty, but gmc will not replace my key pads, and the service tech says he will try really hard to get my seat covered. the tint on my windows have been replaced three times and still is not correct. my dvd player does not play correctly and has not been fixed since it's been in my vehicle. my vehile is a 2009 acadia. i had a leak in the trunk, they fixed that. air pressure will not stay consistant, was told by service advisor to over inflate to compensate, which is different from what the owners manual states. tire pressure issues needed sensor replaced after several trips to service department. the vehicle is an expensive piece of junk. | |||
| 11/14/2010 | 25235 | ||
| Power door locks inoperative after shifting into park intermittently. locking occupants inside of vehicle. vehicle has been repaired three times where it was purchased for this safety issue. after shutting vehicle off, issue resets itself with proper power door locks operation. | |||
| 11/28/2009 | 360 | 1 | |
| Purchased a new 2009 gmc acadia, the navigation, radio and dvd system failed. vehicle only had 405 miles on it. i noted that there were 4 electrical failures documented in nhtsa report on the acadia. the nav. radio and dvd are powered by the electrical system as is the computer system and for this reason i have concern that a computer failure might occur while driving the vehicle which could be a serious safety concern. the vehicle was taken to dealer for repair, they could not repair the failed system nor did they even know what was wrong with the system. dealer had to replace the system. no reason by the dealer was given as to why the navigation, radio and dvd system failed. they said they may never know why it failed. the failed equipment was to be sent into gmc for a failure analysis. *tr | |||