Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| PI-0269A | 05/01/2011 | 10038684 | Ready | 06/27/2011 | |
| PI-0269A | 05/01/2011 | 10038684 | Gm: check engine light is on with a stored trouble code. *rm | 06/27/2011 | |
| PI-0090B | 03/01/2011 | 10038345 | Ready | 06/15/2011 | |
| PI-0090B | 03/01/2011 | 10038345 | Gm: there may be an intermittent engine hesitation or flutter. the camshaft sensor terminals likely have poor connections. *rm | 06/15/2011 | |
| 08-06-01-011H | 02/01/2011 | 10038261 | Ready | 06/14/2011 | |
| 08-06-01-011H | 02/01/2011 | 10038261 | Gm: check engine light is on with multiple trouble codes present. *rm | 06/14/2011 | |
| PIT-5028 | 09/01/2010 | 10036324 | Pontiac/saturn/buick/gmc/chevrolet/cadillac/hummer: vehicle start and stalls after theft deterrent module replacement. model years 2006-2011. does not apply to vehicles with keyless access system. *pe | 03/14/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 07/06/2012 | 43100 | 1 | |
| I had just picked up my car from having the a/c compressor and condensor replaced and i was doing a u turn into a gas station when the power steering went out. i had to manually turn the wheel. with my two children in the back i almost went into a ditch. i immediately called the dealership and took it in for them to look at. they told me that the power steering gear assembly was leaking and needed to be replaced. they found that when the ves valve was commanded shut, the valve would not re-open. the rack was also leaking on the left side. they replaced the gear assembly, set toe and flushed the system. this is a serious safety concern and should be looked into for a recall. *tr | |||
| 07/04/2012 | 43000 | 1 | |
| My air conditioning has never been cool on my vehicle, especially in extremely hot weather. i took it in to the dealership several times with the result being there is nothing wrong with it. finally on the 4th of july it stopped working completely. it was blowing hot air. we took it to the dealership again and they said that the compressor had been failing for some time. metal shavings had come off and clogged the condenser and filter. the dealership replaced the compressor and the condenser. the air conditioning still is not really cold, but at least it isn't hot. *tr | |||
| 07/06/2012 | 43100 | 1 | |
| I had just picked up my car from having the a/c compressor and condensor replaced and i was doing a u turn into a gas station when the power steering went out. i had to manually turn the wheel. with my two children in the back i almost went into a ditch. i immediately called the dealership and took it in for them to look at. they told me that the power steering gear assembly was leaking and needed to be replaced. they found that when the ves valve was commanded shut, the valve would not re-open. the rack was also leaking on the left side. they replaced the gear assembly, set toe and flushed the system. this is a serious safety concern and should be looked into for a recall. *tr | |||
| 07/04/2012 | 43000 | 1 | |
| My air conditioning has never been cool on my vehicle, especially in extremely hot weather. i took it in to the dealership several times with the result being there is nothing wrong with it. finally on the 4th of july it stopped working completely. it was blowing hot air. we took it to the dealership again and they said that the compressor had been failing for some time. metal shavings had come off and clogged the condenser and filter. the dealership replaced the compressor and the condenser. the air conditioning still is not really cold, but at least it isn't hot. *tr | |||
| 07/06/2012 | 43100 | 1 | |
| I had just picked up my car from having the a/c compressor and condensor replaced and i was doing a u turn into a gas station when the power steering went out. i had to manually turn the wheel. with my two children in the back i almost went into a ditch. i immediately called the dealership and took it in for them to look at. they told me that the power steering gear assembly was leaking and needed to be replaced. they found that when the ves valve was commanded shut, the valve would not re-open. the rack was also leaking on the left side. they replaced the gear assembly, set toe and flushed the system. this is a serious safety concern and should be looked into for a recall. *tr | |||
| 07/04/2012 | 43000 | 1 | |
| My air conditioning has never been cool on my vehicle, especially in extremely hot weather. i took it in to the dealership several times with the result being there is nothing wrong with it. finally on the 4th of july it stopped working completely. it was blowing hot air. we took it to the dealership again and they said that the compressor had been failing for some time. metal shavings had come off and clogged the condenser and filter. the dealership replaced the compressor and the condenser. the air conditioning still is not really cold, but at least it isn't hot. *tr | |||
| 07/06/2012 | 43100 | 1 | |
| I had just picked up my car from having the a/c compressor and condensor replaced and i was doing a u turn into a gas station when the power steering went out. i had to manually turn the wheel. with my two children in the back i almost went into a ditch. i immediately called the dealership and took it in for them to look at. they told me that the power steering gear assembly was leaking and needed to be replaced. they found that when the ves valve was commanded shut, the valve would not re-open. the rack was also leaking on the left side. they replaced the gear assembly, set toe and flushed the system. this is a serious safety concern and should be looked into for a recall. *tr | |||
| 02/23/2009 | 100 | ||
| While at wyatt johnson dealership to buy car, salesperson, doug talon, states there is a problem with the plastic pieces attached to floor mats. states he needs to order them and bring car back in. less than week later, check engine light comes on. they kept car for a few weeks because they state they needed to order a part that they did not have in. finally picked up car to realize there was so many miles on it that i thought it was not the acadia we bought, or they set it up on a dolly to let tires rotate to hike the miles. they knew we were moving soon, military, and did not have time to do something about it. within a 100 miles the check engine light came on again. long story short, this happened time and time again where dealership would have car for weeks with us to drive around a $5000 loaner vehicle while making payments on a $40,000 vehicle. because we were not stationed as same state as where we bought it, no gmc dealership would take the vehicle back as a lemon. twice we ran from the vehicle fearing for our life because it stalled, smoked, and had the smell of gas in the cabin area. no dealership at new duty station would take the car back without sever penalties, and said we would need to return it to the state we bought it in order to turn it in as a lemon, however, the vehicle was not safe to drive from florida to tennessee. keep in mind the car went in and out of shop 8-10 times with them keeping the vehicle weeks at a time. we paid $680 with 0% interest rate a month for the car to sit at the dealerships. frustrated, we told the dealerships in melbourne fl and ally financial we were too scared to drive it, nothing the repairmen did helped the gas smell or check engine light, and they could tow it off our driveway. on a car fax report, it shows a title change occurred during the time they kept it. i feel sorry for whoever bought this vehicle. | |||
| 08/11/2011 | 23500 | ||
| Tl* the contact owns a 2009 gmc acadia. the contact stated that the engine power reduced message illuminated on the instrument panel as smoke and fire emitted from the exhaust pipe. the fire department was not contacted and no injuries were reported. the vehicle was towed to a dealer who diagnosed that two fuel injectors were stuck, which resulted in the fuel lines and engine to become flooded. the dealer stated that in order to repair the problem the fuel lines, catalytic converter, oil and oil filter needed to be replaced. the manufacturer was made aware of the failure who covered all costs of repairs to the failure. the vehicle was repaired. the failure mileage was 23,500 and the current mileage was 24,500. | |||
| 08/11/2011 | 23500 | ||
| Tl - the contact owns a 2009 gmc acadia. the contact stated that the engine power reduced message illuminated on the instrument panel as smoke and fire emitted from the exhaust pipe. the fire department was not contacted and no injuries were reported. the vehicle was towed to a dealer who diagnosed that two fuel injectors were stuck, which resulted in the fuel lines and engine to become flooded. the dealer stated that in order to repair the problem the fuel lines, catalytic converter, oil and oil filter needed to be replaced. the manufacturer was made aware of the failure who covered all costs of repairs to the failure. the vehicle was repaired. the failure mileage was 23,500 and the current mileage was 24,500. kmj | |||
| 08/11/2011 | 23500 | ||
| Tl - the contact owns a 2009 gmc acadia. the contact stated that the vehicle engine power reduce message came on the instrument panel and smoke and fire started to emit out of the exhaust pipe. the fire department was not contacted and no injuries were reported. the vehicle was towed to a dealer who diagnosed that two fuel injectors were stuck which resulted on the fuel lines and engine to being flooded. the dealer stated that in order to repaired the problem the fuel lines, catalytic converter, oil, and oil filter needed to be replaced. the manufacturer was made aware of the failure who decided to cover all of the cost for the failure. the vehicle was repaired. the failure mileage was 23,500 and current mileage was 24,500. pm | |||