Gmc C/k 1500 2002
Model C/k 1500 made in 2002 by Gmc got 12 consumer complains as well as 2 service bulletins. Consumer complaints with reference, among others things, to electrical system and engine and engine cooling. Technical service bulletines regarding equipment and steering.
Model 2002
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| 609 | 09/01/2004 | 10016212 | A/c low pressure switch diagnosis. *sc | 09/02/2005 | |
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||||
| SB-06-02-32-013B | 08/01/2009 | 10032462 | Saab/hummer/gm: diagnostic tips/recommendations when power steering pump replacement is necessary. analysis of returned power steering (ps) pumps that had been replaced for noise, no power assist, no or low pressure and leaking conditio | 03/26/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 11/01/2002 | 1 | 11/08/2001 | |
| The 2002 was in need of front hubs since they were not replaced when they should have been at the time the front differential was rebuilt. this caused the truck to have excessive front wheel friction, and compromised the braking characteristics of the truck. it was difficult to drive, especially in snow, and the front wheel friction would vary based on changes in speed, road contour, temperature, steering input, throttle input, and brake input. while braking the truck would often pitch severely to one side or the other, the abs would activate on dry pavement. on one occasion the abs activated when my foot was off the brake. the truck would also sway from side to side at highway speed as the friction varied from side to side. when the truck was returned to me once from culligan gmc, the power steering effort had increased greatly. the characteristics of the rear locking differential had been changed. the truck was back to the dealer, david cadillac, many times for the same concern with the front differential. on one occasion the truck was returned to me gushing gear lube from the front axle, on another it was returned to me with the front differential empty. i was charged for a 4 wheel alignment when only 2 wheels can be aligned on this truck. the wrong oil filter was installed, the truck was driven abusively by a dealer employee (it was run beyond mechanical limits while cold as i stood in the parking lot), and when i called the service adviser after the truck had been in his shop for over a week without my hearing what it's status was, the service person screamed at me on the phone when it is finished i will call you!!!, and he slammed the phone down. *nm | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 12/11/2001 | 1 | 1 | |
| Since purchasing my 2002 sierra pickup with a 5.3l v-8 i have noticed a ticking sound when you first start up the vehicle. worse when it is cold out. after a few minutes it stops. i have had the dealer look at it in the past and they didn't seem too concerned with it and or said no noise was found. i called gmc and they issued me an extended warranty for 5 years or 100,000 miles. with approximately 68,000 miles on the truck now the noise is getting worse and is quite loud when you start it up in the morning. it also takes longer to disappear now. when you start to drive it, it is quite loud and you wonder if it is doing damage. it sounds like a hydraulic lifter not getting oil. after it warms up in a few minutes in disappears. *tr | |||
| PARKING BRAKE | |||
| 11/01/2007 | 1 | 09/01/2001 | |
| Noticed that parking brake doesn't work anymore. (looked on line and noticed that there was a recall for manual transmission but not for automatic. also noticed a lot of people have the same problem. i believe it is a safety issue even with an automatic since people pull trailers and park on inclines setting the parking brake. *tr | |||
| 07/30/2007 | 1 | 12/01/2001 | |
| Complete emergency brake failure. the e-brake does not hold on even a slight incline. further research shows that this is a common complaint by gmc truck owners on the internet. there was a recall for the vehicles with manual transmissions, but not vehicles with automatic transmissions. this does not make sense... *tr | |||
| POWER TRAIN | |||
| 11/01/2002 | 1 | 11/08/2001 | |
| The 2002 was in need of front hubs since they were not replaced when they should have been at the time the front differential was rebuilt. this caused the truck to have excessive front wheel friction, and compromised the braking characteristics of the truck. it was difficult to drive, especially in snow, and the front wheel friction would vary based on changes in speed, road contour, temperature, steering input, throttle input, and brake input. while braking the truck would often pitch severely to one side or the other, the abs would activate on dry pavement. on one occasion the abs activated when my foot was off the brake. the truck would also sway from side to side at highway speed as the friction varied from side to side. when the truck was returned to me once from culligan gmc, the power steering effort had increased greatly. the characteristics of the rear locking differential had been changed. the truck was back to the dealer, david cadillac, many times for the same concern with the front differential. on one occasion the truck was returned to me gushing gear lube from the front axle, on another it was returned to me with the front differential empty. i was charged for a 4 wheel alignment when only 2 wheels can be aligned on this truck. the wrong oil filter was installed, the truck was driven abusively by a dealer employee (it was run beyond mechanical limits while cold as i stood in the parking lot), and when i called the service adviser after the truck had been in his shop for over a week without my hearing what it's status was, the service person screamed at me on the phone when it is finished i will call you!!!, and he slammed the phone down. *nm | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 07/08/2006 | 68994 | 1 | |
| At 68,994 miles my truck lost 2nd gear, drive, overdrive and reverse. a new reaction shell was installed. at 90,027 miles and 360 days later the same problem occurred and a beast heavy duty reaction shell was available and installed. *jb | |||
| SEAT BELTS - FRONT | |||
| 11/01/2002 | 1 | 11/08/2001 | |
| The 2002 was in need of front hubs since they were not replaced when they should have been at the time the front differential was rebuilt. this caused the truck to have excessive front wheel friction, and compromised the braking characteristics of the truck. it was difficult to drive, especially in snow, and the front wheel friction would vary based on changes in speed, road contour, temperature, steering input, throttle input, and brake input. while braking the truck would often pitch severely to one side or the other, the abs would activate on dry pavement. on one occasion the abs activated when my foot was off the brake. the truck would also sway from side to side at highway speed as the friction varied from side to side. when the truck was returned to me once from culligan gmc, the power steering effort had increased greatly. the characteristics of the rear locking differential had been changed. the truck was back to the dealer, david cadillac, many times for the same concern with the front differential. on one occasion the truck was returned to me gushing gear lube from the front axle, on another it was returned to me with the front differential empty. i was charged for a 4 wheel alignment when only 2 wheels can be aligned on this truck. the wrong oil filter was installed, the truck was driven abusively by a dealer employee (it was run beyond mechanical limits while cold as i stood in the parking lot), and when i called the service adviser after the truck had been in his shop for over a week without my hearing what it's status was, the service person screamed at me on the phone when it is finished i will call you!!!, and he slammed the phone down. *nm | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 04/01/2008 | 83000 | 1 | |
| The abs system has an open short between the abs pump and the abs module. these components are located under the vehicle mounted to the frame rail. this is safety related equipment and was mounted in a highly corrosive spot, subject to road salt and water. *tr | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 11/01/2002 | 1 | 11/08/2001 | |
| The 2002 was in need of front hubs since they were not replaced when they should have been at the time the front differential was rebuilt. this caused the truck to have excessive front wheel friction, and compromised the braking characteristics of the truck. it was difficult to drive, especially in snow, and the front wheel friction would vary based on changes in speed, road contour, temperature, steering input, throttle input, and brake input. while braking the truck would often pitch severely to one side or the other, the abs would activate on dry pavement. on one occasion the abs activated when my foot was off the brake. the truck would also sway from side to side at highway speed as the friction varied from side to side. when the truck was returned to me once from culligan gmc, the power steering effort had increased greatly. the characteristics of the rear locking differential had been changed. the truck was back to the dealer, david cadillac, many times for the same concern with the front differential. on one occasion the truck was returned to me gushing gear lube from the front axle, on another it was returned to me with the front differential empty. i was charged for a 4 wheel alignment when only 2 wheels can be aligned on this truck. the wrong oil filter was installed, the truck was driven abusively by a dealer employee (it was run beyond mechanical limits while cold as i stood in the parking lot), and when i called the service adviser after the truck had been in his shop for over a week without my hearing what it's status was, the service person screamed at me on the phone when it is finished i will call you!!!, and he slammed the phone down. *nm | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 11/01/2002 | 1 | 11/08/2001 | |
| The 2002 was in need of front hubs since they were not replaced when they should have been at the time the front differential was rebuilt. this caused the truck to have excessive front wheel friction, and compromised the braking characteristics of the truck. it was difficult to drive, especially in snow, and the front wheel friction would vary based on changes in speed, road contour, temperature, steering input, throttle input, and brake input. while braking the truck would often pitch severely to one side or the other, the abs would activate on dry pavement. on one occasion the abs activated when my foot was off the brake. the truck would also sway from side to side at highway speed as the friction varied from side to side. when the truck was returned to me once from culligan gmc, the power steering effort had increased greatly. the characteristics of the rear locking differential had been changed. the truck was back to the dealer, david cadillac, many times for the same concern with the front differential. on one occasion the truck was returned to me gushing gear lube from the front axle, on another it was returned to me with the front differential empty. i was charged for a 4 wheel alignment when only 2 wheels can be aligned on this truck. the wrong oil filter was installed, the truck was driven abusively by a dealer employee (it was run beyond mechanical limits while cold as i stood in the parking lot), and when i called the service adviser after the truck had been in his shop for over a week without my hearing what it's status was, the service person screamed at me on the phone when it is finished i will call you!!!, and he slammed the phone down. *nm | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 09/16/2007 | 70143 | 1 | 05/12/2006 |
| Truck began to grind and pop as i went around corners. i had it checked out and both of the front wheel bearings went bad within first 70,000 miles. gm would not back the vehicle. parts alone cost over $400 to fix the vehicle. *jb | |||
| 11/01/2002 | 1 | 11/08/2001 | |
| The 2002 was in need of front hubs since they were not replaced when they should have been at the time the front differential was rebuilt. this caused the truck to have excessive front wheel friction, and compromised the braking characteristics of the truck. it was difficult to drive, especially in snow, and the front wheel friction would vary based on changes in speed, road contour, temperature, steering input, throttle input, and brake input. while braking the truck would often pitch severely to one side or the other, the abs would activate on dry pavement. on one occasion the abs activated when my foot was off the brake. the truck would also sway from side to side at highway speed as the friction varied from side to side. when the truck was returned to me once from culligan gmc, the power steering effort had increased greatly. the characteristics of the rear locking differential had been changed. the truck was back to the dealer, david cadillac, many times for the same concern with the front differential. on one occasion the truck was returned to me gushing gear lube from the front axle, on another it was returned to me with the front differential empty. i was charged for a 4 wheel alignment when only 2 wheels can be aligned on this truck. the wrong oil filter was installed, the truck was driven abusively by a dealer employee (it was run beyond mechanical limits while cold as i stood in the parking lot), and when i called the service adviser after the truck had been in his shop for over a week without my hearing what it's status was, the service person screamed at me on the phone when it is finished i will call you!!!, and he slammed the phone down. *nm | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| CA | SAN LEANDRO | 94577 | MARINA GMC | (510) 618-4800 |
| MI | ROCHESTER HILLS | 48307-5043 | PAT MORAN | (248) 852-7200 |
| MO | SPRINGFIELD | RELIABLE TOYOTA |