Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
AIR BAGS - FRONTAL
02V222000GENERAL MOTORS CORP.from 05/01/2002 to 07/31/2002V (Vehicle)13322108/15/2002MFRGENERAL MOTORS CORP.08/09/200208/14/2002
Defect SummaryCertain passenger, mini vans, and sport utility vehicles have an air bag inflator on the driver's side that could fracture at a weld during a deployment.
Consequence SummaryPieces of the inflator could strike and injure vehicle occupants and the air bag cushion would not inflate fully, reducing the capability of the bag to protect the driver.
Corrective SummaryDealers will inspect, and replace, if necessary, the air bag module assembly on the driver's side. owner notification began august 15, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact buick at 1-800-521-7300, cadillac at 1-800-458-8006, chevrolet at 1-800-222-1020, gmc at 1-800-462-8782, oldsmobile at 1-800-442-6537, or pontiac at 1-800-762-2737.
NotesGm recall no. 02032. also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS
337310013523Sir light on steady after bulb test and no diagnostic trouble codes (dtcs). *tt04/20/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
11/16/2011106000
 Car had a head collision with other car that jump form the opposite traffic. both cars were totaled because of this accident, but my airbags did not deploy at the time of the accident.
12/05/2007115000109/11/2001
 Tl*the contact owns a 2002 gmc envoy. while driving 20 mph uphill in icy weather, the vehicle slid off the road. none of the air bags deployed and the vehicle was completely destroyed. the passenger was severely injured. the contact filed a formal complaint with the manufacturer. he has a copy of the police report. the current and failure mileages were 115,000. updated 01/07/08 *bf updated *jb
02/06/200695000209/05/2003
 Tl*the contact owns a 2002 gmc envoy. the air bag light is constantly illuminated and only dims when the vehicle is turned off. while driving 55 mph, the contact attempted to use the 4 wheel drive, but it would not work. the indicator light remains illuminated; however, none of the 4 wheel drive levels work. the vehicle was taken to the dealer and they stated that the vehicle was not included in nhtsa campaign id numbers 01v283000 (power train:transfer case (4-wheel drive)) and 02v222000 (air bags). the current mileage was 127,000 and failure mileage was 95,000. updated 01-14-08. *kb the consumer stated the 4-wheel light only illuminated when the vehicle was started. updated 12/12/07. *jb
09/25/200746000112/31/2001
 Road under construction hole in road overcorrected and went into air suv rolled several times. damage to front and rear. drivers side of car damaged from front to rear. air bags frontal or side did not deploy. gmc 2002 envoy one owner with less than 46,000 miles. car was totaled by insurance company. *tr
07/18/2005111/07/2004
 I was travelling at approximately 35mph and as i was heading toward a signal light when a van turned left in the opposite direction of travel. my vehicle's front end struck the van's passenger side door. air bags did not deploy upon impact although van's both frontal air bags did deploy.my face hit the steering wheel and knees hit the bottom of the dashboard. passenger was also bruised on knees
06/01/2004500206/23/2001
 Consumer had all of the weather proofing on the vehicle replaced by the dealer as well as the clutch assembly . *ak the fan clutch was replaced, the air bag indicator light came on. the consumer was told that nothing could be done if the light wasn't on at the time. the plastic trim from the seat belt broke, the seat belt failed again, the transmission would drag, the engine light was on and made a grinding noise,the drivers side tire was loosing pressure, the passenger inner door seal leaked, the clock on the radio would reset itself, the drivers side seat belt would lock up when the brakes were applied they would skid and pull to the right. *sc *jb
03/21/200410000107/30/2002
 2002 gmc envoy ser#1gkdt13s722507274 air bags did not deploy driver taken by lifestar to hartford hospital the whole left side of the vehicle was caved in all the way to the front seat. *nm
01/14/2004500001
 While driving 30 mph the vehicle was impacted on it's passenger side. the vehicle flipped over three times before coming to a stop. the consumer was wearing a seat belt at the time, but none of the six air bags deployed. the consumer suffered cuts, bruises and blood loss. the manufacturer and the dealer have not been informed of the failure. *nm
11/16/200347000111/10/2002
 Rear end collision sent 2002 gmc envoy into freeway center median, vehicle then rolled over onto passenger side. front/side driver and passenger air bags failed to deploy. approximate speed of vehicle at impact, 40-45 mph. driver suffered minor injuries, passenger (14-yr old) rendered unconscious and suffered concussion and other minor injuries.*ak
07/15/2003107/01/2002
 Consumer stated while she and her husband were traveling on the highway at approximately 40-50 mph, the vehicle in front of them decided to make a quick turn, which caused her husband to hit the vehicle in the side. upon impact, the air bags did not deploy. both she and her husband sustained injuries. his knees went into the dash and he was sore from head to toe. this impact caused her head to snap back, resulting in a chest wall injury/a stiff neck , and back. this was a malfunction because the air bags should have deployed because of the rate of speed. *ak *cb the consumer also felt the seat belt did not really perform as designed. *jb
05/28/200318512206/16/2002
 I was involved in an accident may 28, 2002 in which both vehicles made contact at their left front corners. total vehicle speed was at least 40 mph at contact and maybe higher. the other vehicle's airbags both deployed while neither one of mine in a 2002 envoy did. this was not a direct head on crash, but the angle of impact was such that both vehicles stopped immediately. the only movement after impact was a pivoting around with the rear of both vehicles. in other words, we stopped upon contact. both vehicles were a total loss and there were injuries in my vehicle. they were not severe, but happened nonetheless. my 8 year old son had severe seat and shoulder belt markings as well as bruises from his leg hitting a phone holder. i received some neck injuries that are still being treated and at this date we do not know how long treatment will take. i have photos of both my vehicle and the injuries to my son. my question and complaint involves the reasons the airbags did not deploy. i believe that in an impact of this nature, they should have deployed. there was a recall for this model year for an airbag, and i received a notice in the mail, but when the dealer ran my vin my vehicle did not show up as needing the fix. i do not believe the recall involved the deployment mechanism.*ak
202/01/2001
 The vehicle experienced problems with the air bag. the dealer indicated that there was corrosion around the air bag. *nlm
02/21/200390001
 Consumer lost control of vehicle and hit a ledge, and none of the air bags deployed. *jb the dealer stated that if the vehicle hit 6 inches to the right, then the air bags would have deployed. *scc
01/16/200320001
 The vehicle was involved in a roll over accident, and the air bags failed to deploy.*jb
1
 While traveling at 70 mph another vehicle was traveling east bound crossed consumers path unexpectantly, causing consumer to hit a tree. consumer states none of the airbags deployed. please provide any further information.*jb
01/14/2002111/15/2001
 All of the eight (8) air bag equipped in the vehicle failed to deploy during frontal impact, althought properly restrained the consumer still sustained serious internal injuries, including a lacerated liver.(attorney on behalf of client0 nlm
01/13/2001103/23/2001
 While driving in inclement weather the drivers vehicle hit a patch of black ice sending the vehicle off the road hitting a stone retaining wall head on, neither passenger nor drivers side air bags deployed. nlm
03/01/20025
 At highway speeds vehicle will stall. when this happens it causes ignition switch to burn out. consumer stated airbag light illuminated.ak tt
01/13/2001103/23/2001
 While driving in inclement weather the drivers vehicle hit a patch of black ice sending the vehicle off the road hitting a stone retaining wall head on, neither passenger nor drivers side air bags deployed. nlm
AIR BAGS - FRONTAL
10/03/20081175001
 My wife and i were headed southbound on 685 in round rock, tx in our 2002 gmc envoy at approx. 9:35 pm when a driver in a mini van ran a red light at the intersection of 685 and gattis school rd. our vehicle struck them in the rear passenger quadrant. the speed limit is 60 mph at this intersection and we did not have time to brake. even though the front of our vehicle was crushed into the engine compartment, no airbags deployed. my wife, who is in the habit of wearing her seatbelt (although we still cannot confirm one way or the other) struck the rear view mirror with her head with enough force to break a hole in the windshield where it was attached and break the windshield around it. she was transported to the hospital with a concussion and had for a time gone incoherent and unresponsive with short term memory loss. she has had daily headaches since with some extremely severe. she also had multiple severe contusions down her left side, particularly in her upper left thigh with a large hemotoma that is still giving her problems. our vehicle was subsequently totaled by the insurance companies. we have contacted gm about the failure of the airbags to deploy and they are currently investigating and sent an investigator to download the computer information last week. there is a police report that was filed by the texas dps investigating officer. *tr
04/17/2006250001502/02/2002
 Continued electrical problems with 2002 gmc envoy. such as on-star telephone along with radio/cd player, all four doors failing to lock or open including the back hatch. service air bag light and engine check lights coming on. reprogram engine/transmission module, also telephone antenna replaced, short in wiring located due to rubbing/pinching during construction, replaced wiring harness. hundreds of dollars required to identify short in wiring. transmission operates sluggish until warmed-up vehicle feels as if the brakes are on until it has moved several blocks. *nm
11/11/20041
 While driving 20 mph consumer's vehicle collided with the vehicle in front. upon impact, both frontal air bags failed to deploy. driver to sustained minor injuries, and was transported to a hospital. the vehicle was towed to the dealer for inspection. *ak
11/01/2004550001
 After being struck head on by a semi trailer at 40 mph air bags did not deploy. the vehicle was totaled.*ak
10/27/2004600001
 When consumer's vehicle was hit in the front and rear at 40 mph the front air bags did not deploy. consumer an dpassenger sustained injuries. vehicle was towed. then, dealership was notified, but did not resolve the problem.*ak
06/16/20041
 While driving 55 mph driver applied the brakes to slow down the speed and consumer lost control, causing the vehicle to hit a guard rail and roll over three times. vehicle landed upside down. upon impact, the airbag did not deploy, and seat belt did not hold the passenger. *ak
05/14/200443000104/29/2002
 While driving 30 mph, the consumer was involved in an eight vehicle pile up. upon impact, the air bags did not deploy. as a result, the driver sustained severe back and leg injuries. *ak *sc
07/03/200313000
 While driving 50 mph vehicle was involved in a frontal collision, but air bags did not deploy. dealer notified.*ak
1
 The consumer was not notified by gmc about the recall for the air bag 02 v 222 000 and mechanical over ride 03 v 075 000, although the recall applied to the vehicle identification number. *jb
11/22/2002
 Consumer collided in the rear of a tractor trailer travelling approximately 60-70mph. both the driver and passenger air bags did not deploy. ts
07/17/2002
 Vehicle was involved in frontal collision with point of impact just a little left of the center bumper. front end, including frame was totalled. upon impact, neither air bags deployed. please describe details. *ak
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
05/29/2002102/13/2002
 Vehicle's air bag light keep flashing/ vehicle running on high rpm's. *mr air bag sensor replaced and calibrations had to be updated. additional problems included faded window moldings, loss of power and steering. ignition switch and fuse block was replaced. inoperative power mirrors. parts had to be ordered. consumer was upset with the number of problems experienced with vehicle and the number of recalls on this new suv. *tt *jb
AIR BAGS - SIDE/WINDOW
10/17/20011
 2002 gmc envoy. consumer complaint for gm side impact airbag sensor system. consumer states that this system does not deploy the airbags if the vehicle hits a tree, utility pole or other narrow objects. *kb lawyer wrote in on behalf of the consumer. the consumer was involved in a heavy side impact crash in which his vehicle crashed into a steel pole precisely on the drivers side door that caused catastrophic and permanent brain damage. the consumers lawyer suggested that gm issue a recall for the defective side airbag sensor. *jb
10/22/200344592112/14/2002
 While driving 45 mph the vehicle's driver side air bag on the seat deployed inadvertently. no injuries were reported. please provide any additional information. *nm *jb
1
 The truck was broad sided, and the side airbags failed to deploy.*jb
08/29/2002102/02/2002
 Vehicle involved in a collisoion at 5 to 10 mph the driver side air bag did not deploy. *ak. consumer stated vehicle was hit broadside directly into the roll bar area between the drivers door and drivers side, consumer's husband suffered severe injuries.*jb