Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | ||||||||||||||||
| 03V250000 | GENERAL MOTORS CORP. | from 10/01/2000 to 06/30/2002 | V (Vehicle) | 1707825 | 08/20/2003 | MFR | GENERAL MOTORS CORP. | 07/15/2003 | 07/24/2003 | 571 | 225 | |||||
| Defect Summary | Certain minivans, passenger and sport utility vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 225, child restraint anchorage system. the owner | |||||||||||||||
| Consequence Summary | This does not meet the requirements of the standard. | |||||||||||||||
| Corrective Summary | Owners will be provided with a supplement for their owner's manual. this supplement describes and shows the location symbols for the child restraint anchors that are located in the vehicle and on the child restraint or booster cushion. owner notification began august 18, 2003. owners should contact buick at 1-866-608-8080, cadillac at 1-866-982-2339, chevrolet at 1-800-630-2438, gmc at 1-866-996-9463, pontiac at 1-800-620-7668, or oldsmobile at 1-800-630-6537. | |||||||||||||||
| Notes | Gm recall no. 03039.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT | |||||
| 3047 | 01/01/2004 | 10009607 | 99 through 05 year vehicles, equipped with three-button onstar systems. *tt | 10/08/2004 | |
| 3052 | 01/01/2004 | 10009592 | Breakpoints for release 5 for the f1 (gen 5) equipped products. *tt | 10/08/2004 | |
| 3011 | 01/01/2004 | 10008898 | When using voice recognition dialing, some numbers or commands may not be understood by the system especially the number two (2). *tt | 08/25/2004 | |
| 010846002C | 06/01/2003 | 10002836 | Programming of replacement onstar vehicle communication and interface modules (vcim). *tt | 09/26/2003 | |
| 020139005 | 09/01/2002 | 10000058 | Hvac system inoperative for a drive cycle, poor hvac system performance in high ambient temperatures. *tt | 02/10/2003 | |
| EQUIPMENT - ELECTRICAL | |||||
| 08-089 | 06/01/2008 | 10026586 | Gm: special coverage adjustment-analog onstar deactivation. fcc ruled in 2002 wireless carriers would no longer re required to support analog wireless network starting in 2008. *pe csc letter was received. updated 12/1/08. *pe | 11/14/2008 | |
| 040139002 | 03/01/2004 | 040139002A | 10008648 | Poor heater performance - 2nd and 3rd row seats. *tt | 08/12/2004 |
| 00372D | 01/01/2004 | 10007287 | Onstar system is attempting and/or completing phone calls which the operator of the vehicle did not initiate. *tt | 06/09/2004 | |
| 121302 | 12/13/2002 | 10002751 | Error messages when programming a new module. *tt | 09/12/2003 | |
| 030844002 | 07/01/2003 | 030844002A | 10000946 | Radio and / or hvac systems change while driving. *tt | 04/04/2003 |
| 030604011 | 01/01/2003 | 10000942 | Programming / re-programming, setup, configuration of modules. *tt | 04/04/2003 | |
| 020138006 | 12/01/2002 | 10000737 | Revised compressor oil balancing procedure. *tt | 03/28/2003 | |
| 010849016 | 11/01/2001 | 631820 | Vehicles may experience an inoperative cigarette lighter. *slc | 06/20/2002 | |
| 200901 | 09/20/2001 | 626275 | Concerns with understanding the driver information personalization language options. *slc | 12/13/2001 | |
| 010846005 | 08/01/2001 | 624008 | Unable to connect to onstar following a dropped cellular call during an onstar configuration attempt. *tt | 10/31/2001 | |
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| 02122004 | 02/12/2004 | 10012992 | Inadequate hvac for passengers seated in the second and third row. *tt | 04/05/2005 | |
| 3179 | 01/01/2004 | 10010266 | Automatic dual zone hvac battery draw supplement to 02-01-39-007a. *tt | 11/08/2004 | |
| 3152 | 12/01/2004 | 10009989 | Blower speed changes on its own. *tc update. *tt | 11/03/2004 | |
| 052303 | 05/23/2003 | 10003671 | Air conditioner low pressure cycling switch intermittently inoperative or stuck open/ intermittent air conditioner operation and/or loss of cold air. *tt | 10/28/2003 | |
| 020139006A | 05/01/2003 | 020139006 | 10002366 | Diagnosing poor air conditioner performance - air conditioner stops blowing cold, air conditioner cycles on and off. *tt | 08/26/2003 |
| 030139007 | 06/01/2003 | 10002131 | Air conditioning (a/c) inoperative / intermittent, air conditioner blows warm air. *tt | 08/13/2003 | |
| 020139006 | 10/01/2002 | 10000178 | Diagnosing poor air conditioner performance - air conditioner stops blowing cold, air conditioner cycles on and off. *tt | 02/14/2003 | |
| EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | |||||
| 08089-B | 11/01/2008 | 08089-C | 10027804 | General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe | 02/09/2009 |
| 010846002 | 07/01/2001 | 620818 | Information on programming of replacement onstar vehicle communication and interface modules (vcim). *tt | 08/30/2001 | |
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||||
| 00686B | 01/01/2004 | 10007292 | Automatic volume feature diagnosis on the uqa bose radio. *tt | 06/09/2004 | |
| 01577 | 01/01/2004 | 01577A | 10005437 | Radio displays calibration error after replacing radio. *mn | 02/25/2004 |
| 41 | 01/01/2002 | 637390 | Subject regarding radio speaker noise with brake applied. *tt | 11/25/2002 | |
| EQUIPMENT - MECHANICAL - CARRIER/RACK | |||||
| 043002 | 04/30/2002 | 636586 | Information on installing roof rack crossbows reversed to reduce wind noise. *tt | 11/10/2002 | |
| 020867005 | 05/01/2002 | 634557 | Subject regarding proper position and installation of roof rack cross rails to reduce wind noise. *tt | 10/03/2002 | |
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | |||||
| 3857 | 10019212 | Supplement to bulletin 05-01-37-002a, poor heat performance. *ak | 02/21/2006 | ||
| 07012004 | 07/01/2004 | 10014251 | Oil life system reset procedures-trucks. buick terazza 2005, gmc sierra denali 2002-2003, gmc b7 chassis medium duty 2003-2005 and gmc 560 c-series 2003-2005 *sc | 04/29/2005 | |
| 050138001 | 01/01/2005 | 10013447 | New essential tool for hvac mode door actuator replacement. *eh | 04/19/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 01/19/2004 | 50 | 800 | 09/20/2001 |
| When the vehicle is on for an extended about of time (more than one hour) the surface of the radio gets extremely hot and has burnt my fingers. i confronted the dealership and they simply said to turn down the interior lighting (which was an insult). by surface i do not mean the buttons, but the surface around the buttons which is easily accessible. numerous times i have reached down to adjust the radio and, while keeping my eyes on the road, touched the surface of the radio next to the buttons. this then made me jump at which time i easily could have lost control of the vehicle. this happens every time i drive the vehicle, this is why the number of failures is 800. *ak | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 06/22/2005 | 3 | 03/01/2002 | |
| Dt: contact statesd the windshield wipers will not work except on high. the service dealer stated a bad air conditioning cycling switch caused the windshield wipers to fail. they stated the ignition switch module, windshield wiper module, and the air conditioning cycling switch needed to be replaced, and the computer program needed to be updated. the engine lost all power while driving; there were no warning lights or indication that there was any thing wrong with the vehicle. there was a recal 04v046000 on the windshield wiper motor, the recall was serviced, but the consumer stated the module was already broke. the vehicle will be serviced, but at consumer's expense. the consumer has already filed a complaint on the ignition switch module.*ak | |||
| 10/29/2003 | 1 | 02/20/2002 | |
| In oct. 2003, i was driving to work in rush hour traffic and upon coming to a traffic light my envoy stalled out and instrument panel went blank; car would not restart & message displayed to service engine & contact onstar, i was unable to get envoy off of road & sat there for 45 minutes waiting for tow truck to tow vehicle to royal oldsmobile where they said they replaced computer system; since that time in jan 2004 vehicle was in garage & would not start; vehicle was pushed out of garage & battery was recharged with jumper cables; vehicle was taken to royal oldsmobile & i was told that battery was leaking & that they had replaced battery; this vehicle has been the most unreliable vehicle i have ever had; i am leasing this envoy & i am afraid it will stall out again; also last summer without warning, the air conditioning just quit working while driving on vacation; after envoy was cut off & engine cooled, then air conditioning started working again; this is a leased vehicle & i want to know who i can talk to about turning vehicle in early & also what information is available about envoy stalling out without warning. *jb | |||
| 05/08/2002 | 05/01/2002 | ||
| My air conditioner worked fine for one week and after that it takes times when it will cut off and only blows out hot air. sometimes you can drive for about 30 minutes and it will cut off and other times it takes longer. the fan still blows, but as i say it only throws out hot air. you can stop and cut the engine off and restart the vehicle and sometime it will make it run right again. i have had it at the chevrolet company to be worked on twice and they finally told me the second time after keeping it for a week and a half that they could not fix it because they didn't know how. they told me they were waiting for gm to let them know what to do or send them a computer chip to place in my computer that would make it work, i think this is unsatisfactory because i called gm and they said that they new nothing about the problem. i spoke with cory jackson at gmc customer assistance center and he is the one who gave me this address to send in a complaint. could you please let me know if there is a problem and if so when do you expect to have it corrected.*ak | |||
| 1 | 03/01/2001 | ||
| Air conditioner failed. *yh | |||
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||
| 07/03/2004 | 43000 | 3 | |
| I purchased my gmc envoy with 17,000 miles a year and a half ago. since purchase, my radio has had to be replaced twice because the cd player stops working. since the last time it was replaced which was about 6 months ago:my cd player has stopped working again. the delaer says that since my vehicle is out of warranty, i will have to buy a new radio. i do not understand this concept because the radio has a year warranty on it. this is ridculous because this will be the third radio and the car only has 45,000 miles. am i going to have to replace my radio every 15,000 miles? the type of radio that i have is a bose 6 disc in-dash cd radio. can you please help me? i have had so many problems with my dealership and this vehicle that i will never buy another one. i need some professional advice. thanks.*ak | |||
| 04/01/2001 | |||
| Antenna was broken off @ the dealer, towing or storage company where also flat front tire, door ding, bumper ding, shift boot broken, car squeals from the front right (very annoying) | |||
| EQUIPMENT - MECHANICAL | |||
| 1 | |||
| The consumer was not notified by gmc about the recall for the air bag 02 v 222 000 and mechanical over ride 03 v 075 000, although the recall applied to the vehicle identification number. *jb | |||
| EQUIPMENT - MECHANICAL - JACKS | |||
| 05/25/2003 | 1 | ||
| The jack on the 2002 gmc envoy 4x4 is not adequate for the vehicle. it has to be placed in a very limited number of locations under the vehicle, and will not work at all unless the pavement is absolutely flat (no cracks in the cement!). my vehicle was sold new with skid plates for off-roading, but the jack is totally unusable on a dirt surface and it sometimes even on pavement won't jack the vehicle high enough to get the tire off the ground.*ak | |||
| EQUIPMENT - RECREATIONAL VEHICLE - LPG TANK ASSEMBLY | |||
| 11/07/2002 | 25000 | ||
| When vehicle is at a 1/4 tank or less, and gas is applied, vehicle will not accelerate. the dealership replaced the main computer chip. please provide more details. ts | |||