Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EXTERIOR LIGHTING - HEADLIGHTS
07E014000MAXZONE AUTO PARTS CORPORATION E (Equipment)30802/16/2007OVSCGENERAL MOTORS CORP.02/26/200702/26/2007571108
Defect SummaryCertain maxzone headlight assemblies, depo brand, p/no 335-1120l-as, sold for use as aftermarket equipment for the above listed passenger vehicles. during production the lamp housing shape deformed distorting the assembly angle of the reflector and influenced the aiming position. these headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, lamps, reflective devices, and associated equipment.
Consequence SummaryDecreased lighting visibility may result in a vehicle crash.
Corrective SummaryMaxzone will notify owners and offer reimbursement for any noncompliant headlights. the recall began on february 16, 2007. owners may contact maxzone at 909-822-3288.
NotesThis recall only pertains to aftermarket replacement equipment and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EXTERIOR LIGHTING
0408711/16/200410011954Tail lamps/stop lamps product field action announcement. *tt administrative message. *tt02/08/2005
04017A08/01/200410009630Tail lamps/stop lamps. special policy service bulletin. *tt10/13/2004
18100110/18/2001628013Information regarding headlight or instrument panel dimming or flicker condition. *tt03/01/2002
EXTERIOR LIGHTING - BRAKE LIGHTS
00651B11/18/200310004201Rear brake light bulb out. *tt11/21/2003
EXTERIOR LIGHTING - BRAKE LIGHTS - SWITCH
0107304/12/2002636530Information clarifying recall 01073 - stop lamps / hazard lamps inoperative. *tt11/09/2002
EXTERIOR LIGHTING - HAZARD FLASHING WARNING LIGHTS - SWITCH
0107304/08/2002634220Product safety recall regarding inoperative stop and hazard lamps for various modles including the 2000-2001 chevy trailblazer. *tt09/28/2002
EXTERIOR LIGHTING - HEADLIGHTS
3170E10019186Ipc, interior lights and/or headlamps flicker. *ak fb202/16/2006
368010016544Automatic headlamp defeat inoperative after bcm replacement. *tt09/20/2005
05084200103/01/200510015012Diagnostic information on headlamps flicker or momentarily dim while driving. *tt05/13/2005
3317A3317B10013495Headlamps flicker or dim while driving. *tt04/20/2005
304401/01/200410009649Location of the headlamp driver module (hdm). *tt10/14/2004
03084201009/01/200310004328Daytime running lamp feature cannot be disabled after body control module (bcm)replacement. *tt12/02/2003
03130303/13/200310001913Unable to disable the daytime running lamp feature when following the procedure in the owner's manual. *tt *jb07/25/2003
EXTERIOR LIGHTING - HEADLIGHTS - HIGH/LOW BEAM DIMMER SWITCH
05084200502/01/2007050842005A10017334Information on vertical reflection from headlamps when using high beams in dense fog. *tt updated 04-04-07. *kb11/03/2005
03084200405/01/200310002391Headlamp low beam bulb socket now available for service use. *tt08/27/2003
EXTERIOR LIGHTING - TAIL LIGHTS
333510017179Supplement to campaign 04087 / screws break in the tail lamp housing. *sc10/26/2005
0408711/01/200410014003Tail lamp that may become inoperative prematurely. *eh04/27/2005
04017A09/29/200410010181Tail lamp/stop lamp(s) may become inoperative. gm administrative message. *nm11/04/2004
1101200211/01/200210009580Servicing the rear tail lamp bulb or socket assembly. *tt10/07/2004
0401708/05/20040401710007440Special policy adjustment - tail lamp/stop lamp inoperative. answers to assist in responding to customer inquiries. *mj this is the first phase which was released june 3, 2004. *tt this is the second phase - phase ii. *tt phase ii06/22/2004
EXTERIOR LIGHTING - TAIL LIGHTS - SWITCH
09220309/22/200310005045Tail lamp circuit board part number information. gm voicemail log. *tt01/28/2004
030842006A06/01/2004030842006B10004774Tail lamp circuit board now available for service use. *tt01/07/2004
03084200606/01/200310002867Tail lamp circuit board now available for service use. *tt09/29/2003
EXTERIOR LIGHTING - TURN SIGNAL - SWITCH
0107304/08/2002636517Safety recall 01073 regarding the multifunction switch which may develop an open circuit condition with the bottom contact in the hazard switch carrier that results in the stop lamps and hazard lamps becoming inoperative. *tt11/09/2002

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
EXTERIOR LIGHTING - BRAKE LIGHTS
EA04021GENERAL MOTORS CORP.08/03/200411/04/2004BRAKE LAMP FAILURE04V527000
 Gm states that some brake/tail lamp bulbs can prematurely become inoperative due to malfunctioning brake/tail lamp sockets.on march 2, 2004, gm initiated a 6-year/72,000 mile special policy for 989,487 subject vehicles to inspect and replace the rear brake/tail lamp bulb socket assemblies.on april 4, 2004, the office of defects investigation (odi) opened a preliminary evaluation (pe04-032) based on consumer complaints alleging brake lights not operating when the brake pedal is depressed.on august 3, 2004 odi upgraded pe04-032 to an engineering analysis (ea04-021).by letter dated october 27, 2004 gm notified nhtsa that it will conduct a safety recall (nhtsa # 04v527) covering subject vehicles that were not already repaired under gm's special policy.my 2004 subject vehicles built after august 8, 2003 contain improved brake lamp assemblies and are not included in the recall.gm dealers will install the improved brake lamp assembly on subject vehicles built on august 8, 2003 and earlier.the action taken by gm is sufficient to resolve the issues raised by this investigation.accordingly, this investigation is closed.
EXTERIOR LIGHTING - HAZARD FLASHING WARNING LIGHTS - SWITCH
RQ08001GENERAL MOTORS CORP.02/28/200807/09/2008HAZARD LIGHT SWITCH FAILURE08V231000
 On november 30, 2001, general motors (gm) conducted safety recall 01v-364 for the subject vehicles built between september 16, 1999 and august 28, 2001 to remedy a defective hazard switch that would cause a loss of hazard and stop lamp illumination.the hazard switch is contained within the vehicle multifunction switch.odi opened this investigation based on reports that some consumers were not notified of the original recall or that they had repairs done under 01v-364 but experienced subsequent multifunction switch failures.the multifunction switch supports the operation of cruise control, windshield wipers, exterior lighting and turn signals in addition to hazard and stop lamps. on may 21, 2008, gm notified the agency that it erroneously missed identifying 5,862 vehicles that should have been included in recall 01v-364.gm will now notify owners of these vehicles under a new nhtsa recall number 08v-231.owner notification began on june 17.the primary cause of brake lamp failure was a design change from copper to brass contact material in the hazard switch.this change was effective for vehicles built after september 16, 1999.gm changed the material back to copper for vehicles built after august 28, 2001. the remedy part for both 01v-364 and 08v-231 contains copper contacts.gm's data shows that less than 1% of vehicles repaired under recall 01v-364 required additional subsequent repair or replacement of the hazard or multifunction switch.this investigation is closed.
EXTERIOR LIGHTING - HAZARD FLASHING WARNING LIGHTS - UNIT
RQ08001GENERAL MOTORS CORP.02/28/200807/09/2008HAZARD LIGHT SWITCH FAILURE08V231000
 On november 30, 2001, general motors (gm) conducted safety recall 01v-364 for the subject vehicles built between september 16, 1999 and august 28, 2001 to remedy a defective hazard switch that would cause a loss of hazard and stop lamp illumination.the hazard switch is contained within the vehicle multifunction switch.odi opened this investigation based on reports that some consumers were not notified of the original recall or that they had repairs done under 01v-364 but experienced subsequent multifunction switch failures.the multifunction switch supports the operation of cruise control, windshield wipers, exterior lighting and turn signals in addition to hazard and stop lamps. on may 21, 2008, gm notified the agency that it erroneously missed identifying 5,862 vehicles that should have been included in recall 01v-364.gm will now notify owners of these vehicles under a new nhtsa recall number 08v-231.owner notification began on june 17.the primary cause of brake lamp failure was a design change from copper to brass contact material in the hazard switch.this change was effective for vehicles built after september 16, 1999.gm changed the material back to copper for vehicles built after august 28, 2001. the remedy part for both 01v-364 and 08v-231 contains copper contacts.gm's data shows that less than 1% of vehicles repaired under recall 01v-364 required additional subsequent repair or replacement of the hazard or multifunction switch.this investigation is closed.

Consumer Complaints


Fail datemilesoccurencesPurchase date
EXTERIOR LIGHTING
09/11/2010130000
 2002 gmc envoy headlights intermittent fluctuates and/or stop working (low beams only) while driving car at night. occurs at all headlight settings, at all times of the day/night, almost every time the headlights are used and does not resolve itself upon trying car on/off
01/02/20051
 2002 gmc envoy headlights intermittent fluctuates and/or stop working (low beams only) while driving car at night. occurs at all headlight settings, at all times of the day/night, almost every time the headlights are used and does not resolve itself upon trying car on/off. problem started after warranty expired, approximately 2005. gnc dealership and independent auto mechanics unable to determine source problem due to intermittent of problem. problem continued until 2010 when low beam headlights finally went out completely and no longer worked at all. fix was headlight module. headlight module possibly damaged by voltage fluctuations coming elsewhere in vehicle electrical system. old part is not available. part was replaced at stuart gmc in stuart, florida. the consequence is no headlights while driving at night so unable to drive car at night or worst, the danger of the headlights going out while driving (which happened all the time) and driving without headlights to get to your destination (without paying for a towtruck) can cause an accident or a citation. another consequence is it decreases value of the vehicle and the fact that the vehicle cannot be honestly sold while this dangerous condition exists so i have been stuck with the car and cannot financially buy a new car without selling this car. *tr
09/01/20091001
 The rear brake lights are out as well as the passenger side fog light. i need to confirm that this is an electrical problem, i have met 2 additional owners of gmc envoys that are experiencing the same problems. *tr
09/01/200885000
 Tl*the contact owns a 2002 gmc envoy. the brake light in the rear window feels out of position and this occurred often on this year, make, and model vehicle. the manufacturer stated that this was not a major issue. the safety risk was evident when the contact failed to pass inspection due to the broken brake light. the current mileage was 95,000 and the failure mileage was 85,000.
01/05/200738000104/28/2005
 Tl*the contact owns a 2002 gmc envoy. the contact stated that while driving the vehicle it will randomly jump from 2 wheel drive to 4 wheel drive without warning causing the car to become idle and you must turn the car off completely. she took the vehicle into a local mechanic where he replaced the brakes and checked the wheels and stated that there was nothing wrong with the vehicle. she is also experiencing problems with the front passenger seat belt it locks when fastened. she took the car to the dealer and they informed her that it was no longer covered under warranty and any repairs made would be at the owner's expense. the vehicle is also experiencing exterior light failure, both headlights burned out within weeks apart and they were replaced at owner's expense. the failure mileage was 38,000. the current mileage was 86,000 (sc) updated 06/25/08. *cn the consumer also stated when driving past 70 mph, the vehicle would shake. the windshield wipers were replaced. the consumer stated the motor failed. updated 06/25/08
EXTERIOR LIGHTING - BRAKE LIGHTS
07/20/200775000805/01/2005
 Drivers side brake light continues to loosen or burn out. we have replaced multiple times within the last year and within a month the light does not work again. there was a similar recall, 04v527000, on xl models, but gmc states this did not affect my model. the recall should be opened again and be extended to all envoy, as i see many on the road with the left brake/tail light out.
05/04/200763500110/10/2006
 I own a 2002 gmc envoy and brake lights just quit i checked bulbs,fuses and changed brake switch they still do not work. *jb
06/30/200516000102/01/2002
 Dt: the third brake light burned out, a recall was issued on tail light but not on the third brake light although it seemed to be related. the consumer can not pass inspection without it. *ak
01/03/2005790001
 Consumer was unable to have the repairs on the brake light recall done since the parts have not been made available to the dealers in the consumer's area. *ak
02/11/2005311/28/2001
 Recall campaign 04v525000 concerning brake lamp failure. consumer unable to get the dealer to honor manufactuerer's recall notice due to no part being available. manufacturer was notified, and informed the consumer that the parts were on national back order.*ak
10/22/200450000308/01/2003
 Taillight bulb holder is failing. have been through three. when a parts man at kelly chevrolet was asked about this, his response was buy them in bulk????? called gmc customer service. was told i would have to pay for a diagnosis(file # 1-270417936) i notice alot of envoys on the road with brakelights out. i think it warrants a redesign and recall.*ak
10/08/200438000202/08/2004
 After reading the following article, i check and my rear break light bulb driver side was burned out. please, move forward with this recall!! i have a 2002 envoy slt that is at 40k miles. also, my rear driver's side electric window mechanism unexpectedly broke. some cable inside. the dealer wants to charge $500 to replace the whole assembly. can you say highway robbery? like mileage has anything to do with window usage. http://ap.tbo.com/ap/breaking/mgbhyys0sxd.html. *nm
EXTERIOR LIGHTING - FOG LIGHTS
07/13/200107/01/2001
 The fog lights need to be turned at night to have traffic coming from the sides see you and for you to see what is in the path of your car.the daler says thay are ok but agres he uses his fog lights on his gm car also. *ak
EXTERIOR LIGHTING - HEADLIGHTS
11/04/2004180001
 While driving 73 mph with cruise control on headlights will shut off. consumer was able to restart the vehicle and corrected the problem. dealership was notified. *ak
12/30/200345000102/16/2002
 The low beam head light on the driver side would go out intermittently while driving at night. the problem was caused by the plug melting and causing the builb to go out. vehicle was taken to the dealer. the dealer informed consumer that the headlight unit needed to be replaced instead of the plug.*ak
EXTERIOR LIGHTING - TAIL LIGHTS
02/21/2005106/21/2000
 Reference recall 04087 - i have been trying to get my 2002 envoy gmc recall since december. all i get is the parts are back ordered and to call back. now i get a notice from gmc that i have not had this completed. to date i have called 3 times with no result. still back order parts. *ak
EXTERIOR LIGHTING - TURN SIGNAL - FLASHER UNIT
02/01/2002208/01/2001
 All these problems come and go, somtimes depending on the outside temperature. some of it got fixed and came back again. the major problems are that the vehicle shuts down without any warning - no engine no electric nothing-, so its even not possible to call on star! the other thing is that the transmission start to shift gears while driving on a leveled raod at consistant speed. all this items got fixed and come back after a while. dt