Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS | ||||||||||||||||
| 02V121000 | GENERAL MOTORS CORP. | from 09/01/2001 to 02/28/2002 | V (Vehicle) | 136511 | 09/20/2002 | ODI | GENERAL MOTORS CORP. | 08/23/2002 | 08/29/2002 | |||||||
| Defect Summary | On certain sport utility vehicles, a fuel filter fitting can become disconnected. if this were to occur while attempting to start the engine, a no-start condition would result and fuel would be pumped out the fuel filter onto the ground. | |||||||||||||||
| Consequence Summary | If the fitting becomes disconnected while the vehicle is in motion, the engine would stop due to inadequate fuel supply and cause a loss of power steering assist. if an ignition source were present, fuel leakage from a disconnected fuel filter fitting could result in a fire. | |||||||||||||||
| Corrective Summary | Dealers will replace the fuel filter quick connect retainers. owner notification began september 20, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020. gmc at 1-800-462-8782, or oldsmobile at 1-800-442-6537. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS | |||||
| 02016 | 05/08/2002 | 636624 | Product safety recall 02016 regarding a condition where a fuel filter fitting may become disconnected. *tt | 11/10/2002 | |
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | |||||
| 07076 | 10/01/2008 | 07076A | 10026522 | Gm: special coverage adjustment - fuel tank modular reservoir assembly corrosion. csc letter was received. updated 11/6/08. *pe updated 5/5/09. csc letter was received. *pe | 11/04/2008 |
| 040604003 | 08/01/2004 | 040604003A | 10011209 | Vehicle is difficult to fill with fuel or filling station pump shuts off before tank is full or fuel spits back/out when filling tank. *tt | 01/10/2005 |
| FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM | |||||
| PIT-3046E | 08/01/2008 | 10026704 | Gmc: fuel gauge fluctuation in park or neutral, causing the low fuel light to illuminate. *pe | 12/04/2008 | |
| 3208 | 10/13/2006 | 3208C | 10010607 | 4wd inoperative and or erratic fuel gauge and or diagnostic trouble code's. *eh | 12/02/2004 |
| 3046A | 3046B | 10009382 | Fuel gauge fluctuation in park or neutral. *tt | 09/27/2004 | |
| FUEL SYSTEM, OTHER - STORAGE - TANK ASSEMBLY | |||||
| 07076 | 10/01/2008 | 07076A | 10026522 | Gm: special coverage adjustment - fuel tank modular reservoir assembly corrosion. csc letter was received. updated 11/6/08. *pe updated 5/5/09. csc letter was received. *pe | 11/04/2008 |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | ||||||
| EA07009 | GENERAL MOTORS CORP. | 07/10/2007 | 08/28/2008 | FUEL PUMP MODULE LEAKS GASOLINE | ||
| During the course of this ea investigation, odi observed that the majority of the complaints (88%) and warranty claims (94%) were reported for vehicles that are registered for use in the salt belt region of the us.this area includes 20 states in the northeast, mid atlantic and the midwest regions and the district of columbia.consumers in the salt belt region reported to odi that they could smell fuel vapors in their vehicles while driving.upon further examination of their vehicles, they discovered that fuel vapors were coming out of the top of the fuel tank. this condition is caused by corrosion of the return and sender lines of the fuel pump module.water and road salt collect on top of the fuel pump leading to small pinholes appearing on the fuel lines.fuel may leak and collect on top of the module and/or spill onto the ground.the data evaluated under this investigation reflect a relatively low frequency of occurrence that largely arises in salt belt states.gm has extended the warranty on the subject component to ten years or 120,000 miles.further use of agency resources does not appear to be warranted at this time; accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that no safety-related defect exists.the agency reserves the right to take further action if warranted by the circumstances.for additional information select document search. | ||||||
| PE07013 | GENERAL MOTORS CORP. | 03/12/2007 | 07/10/2007 | FUEL PUMP MODULE LEAKS GASOLINE | ||
| Odi has received reports that the fuel pump module leaks fuel and or vapor underneath the vehicle.gm states, the failure mechanism is corrosion of the fuel pump module flange which may lead to a fuel leak.corrosion of the fuel pump module flange is the result of the vehicle operating in a corrosive environment.odi has upgraded this pe to engineering analysis (ea07-009) to further assess this issue. | ||||||
| FUEL SYSTEM, GASOLINE - STORAGE | ||||||
| PE02093 | GENERAL MOTORS CORP. | 12/17/2002 | 04/09/2003 | 2002 TRAILBLAZER/ENVOY FUEL TANK LEAKS | ||
| See attached report. | ||||||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | ||||||
| PE02093 | GENERAL MOTORS CORP. | 12/17/2002 | 04/09/2003 | 2002 TRAILBLAZER/ENVOY FUEL TANK LEAKS | ||
| See attached report. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||
| 07/23/2010 | 95000 | ||
| Tl* the contact owns a 2002 gmc envoy. the contact stated that the vehicle stalled due to the fuel level gauge displaying inaccurate fuel levels. the fuel level gauge displayed that the fuel tank was full when in fact, the tank was empty. the failure recurred three to four times and the vehicle was taken to a local repair shop where the contact was informed that the fuel gauge would need to be replaced. the vehicle was not repaired. the current mileage was approximately 105,000 and the failure mileage was approximately 95,000. | |||
| 07/23/2010 | 95000 | ||
| Tl-the contact owns a 2002 gmc envoy. the contact stated that the fuel gauge indicated that fuel was in the tank when there really was none. as a result, the vehicle stalled. the failure occurred three to four times. the vehicle was taken to a repair shop where the contact was informed that the fuel gauge was defective and needed to be replaced. the vehicle had not been repaired. the manufacturer had not been notified. the current mileage was approximately 105,000. the failure mileage was approximately 95,000-bk | |||
| 01/14/2011 | 90000 | ||
| 2002 gmc envoy - continue to experience fuel smell condition. had vehicle serviced in 2009 for this issue. dealer repaired per recall, never notified of this issue, a fuel filler neck issue that allowed vapors to escape. problem has resurfaced and it is suspect that issue is fuel tank related. issue is difficult to identify without sizable expense. not sure now is issue is repeat of repaired condition or fuel tank problem. this is a serious issue with warning about fuel vapors and concern about fire and explosions in around gas stations yet this know condition is allowed to exist on these gm vehicles without a safety recall. | |||
| 10/10/2010 | 107000 | ||
| Fuel lines fuel pump corrosion on 2002 gmc envoys.. the vehicle is leaking an enormous amount of fuel while in motion. gmc has not honored this extended coverage because of a branded title. this is extremely dangerous | |||
| 08/01/2010 | 144000 | ||
| Envoy has gas smell on interior and engine warning light goes on and off. common problem for all 02-03 models short or lang bed. requesting a recall for a potentially dangerous situation. | |||
| 12/15/2008 | 145000 | 1 | |
| 2002 gmc envoy fuel leak, specifically the fuel module. *tr | |||
| 05/12/2008 | 141063 | 1 | |
| Gas tank leak at filler neck tube caused fuel leak. no fire or damage occurred. repaired required replacement of the entire fuel tank. it is noteworthy, that the replacement tank is reinforced at the filler neck tube. *tr | |||
| 02/04/2008 | 75000 | 1 | 07/10/2005 |
| We have a 2002 gmc envoy with approx 77,000 miles, the truck has strong scent of fuel in the garage and out doors. i understand that the fuel pump module corrodes and is common problem on these vehicles. i believe that gm should cover this under recall could have serious fire. i believe it is an engineering defect. *tr | |||
| 03/21/2003 | 0 | 1 | 05/15/2002 |
| Gm advertises gas mileage of 16/22 miles per gallon. i am getting 10.5/12.5. i have taken the car back to the dealer to no avail. i have reported this to gm customer service to no avail. what next???. *jb | |||
| 10/10/2002 | |||
| Crack in gas tank on gmc envoy that was four months old. | |||
| FUEL SYSTEM, GASOLINE - DELIVERY | |||
| 06/24/2006 | 17573 | 1 | 11/16/2001 |
| Dt*: the contact stated the vehicle had a premature failure of the fuel tank assembly. the top of the gas tank assembly rusted out causing a fuel leak which increased the probability of a fire. updated 9/15/2006 - the consumer saw the fuel leaking from the vehicle at a rate of 1-3 drops per second. the vehicle was taken to the dealer who determined that the fuel sending unit hardware was severely rusted and corroded. the entire assembly had to be replaced. *nm | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||
| 04/15/2011 | 125000 | ||
| Tl*the contact owns a 2002 gmc envoy. the contact was driving approximately 60 mph, the engine stalled with the illumination of the low oil pressure warning indicator. the vehicle restated and resumed normally. the vehicle was taken to an authorized dealer who informed there was a faulty power train control module. there was a recall associated with nhtsa campaign id number 04v829000 (engine and engine cooling). the vin was not included in the recall. the vehicle was repaired. the vehicle was taken back to the dealer for the similar failure. the technician was in the process of replacing the fuel pump. the failure mileage was approximately 125,000. | |||
| 01/28/2007 | 92000 | 2 | 11/20/2001 |
| Gas smell both in and out of vehicle. within a couple of days gas would leak after car was driven. fuel pump leaked due to rusted pipe on fuel pump to fuel line. it is the only exposed steel fitting and sits on top of the gas tank where water and moisture can collect, which is then conducive to rusting. *tr | |||
| 03/26/2007 | 59648 | 1 | 12/12/2005 |
| 2002 gmc envoy fuel smell. took to 2 different gm dealers before problem was found. the 2nd gm dealer found it to be the fuel pump module which was rusted and leaking gas. gm would not stand behind this problem as she was the second owner. the problem is the way metal fuel pump module sits in the recessed portion middle of the plastic fuel tank invites moisture, rust , salt, corrosion etc. replaced at our expense of $520.00 this is a design problem. *jb | |||
| 11/12/2005 | 45000 | 4 | 08/17/2002 |
| Was driving at 65 mph on highway. depressed accelerator and vehicle did not accelerate. went to pull over and noticed there was no power steering or power brakes. motor had stalled. the vehicle behind me nearly collided with me as i could not maintain speed and i had to swerve amongst traffic to get to break down lane. tried to re-start in breakdown lane and incident repeated within 100 yds. vehicle was towed to gmc dealer for service. dealer had vehicle fail at least 3 times on roadway under same conditions over a period of 4 days. dealer diagnosed failure of fuel pump module (pump, sensor, filter). parts are being replaced today. after an internet search, i learned this is a common issue with this model vehicle. should be a recall or preventive maintenance bulletin. *nm | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS | |||
| 02/27/2006 | 1 | 04/22/2004 | |
| Leaking fuel pump assembly in tank. *ak | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM | |||
| 03/02/2002 | 10/01/2001 | ||
| We purchased new vehicle october 2001 and within 4 months began experiencing problems beginning with a noise within the steering wheel. dealer technician replaced defective airbag module. the next month, my new envoy has been to the dealer 4 times for the same problem of 1) wind and/or whistling noise at speeds above 45mph, 2) vibration noise coming from transmission when vehicle reaches 3rd gear , 3) when vehicle has reached 3rd gear and previous noise begins, there is also a vibration felt in the acceleration pedal. on the first trip to dealer for these problems, technician only agreed with the wind noise. discovered the front side mirrors were the cause. replaced both mirrors---problem still exists, however, he can't hear them. explained it was the nature of the vehicle. he also repaired the weatherstripping which had fallen off the right rear door. he advised that he did not hear any noise in the transmission area or in the gas pedal. we took to another dealer who had a technician test drive the vehicle and advised that there was both a noise in the area of transmission and a vibration in the gas pedal. returned to the dealer who originally was doing repair work and had him ride with me. at this time, he heard the noise i was complaining about and advised that it was coming from the heat shield at the catalytic converter. made an appointment for repairs, picked up the vehicle and later the same day, the noise returned. took vehicle back, technician said he didn't hear any more noises. waited 2 weeks, made another appointment to return vehicle for right rear door rattling , and heat shield noise which had become non stop. at this time, they replaced the weatherstripping on the door and again adjusted heat shield by making a cushion so that it would not vibrate against the exhaust manifold. this did not resolve the problem, as it still vibrates so as i can still feel stress through the gas pedal on the transmission when reaching speed.* | |||
| FUEL SYSTEM, GASOLINE - STORAGE | |||
| 12/20/2007 | 65000 | 1 | 04/30/2007 |
| I have a 2002 gmc slt, which is leaking gas. i have had my vehicle towed to my mechanic, which is in process of getting a part from the chevrolet dealer to fix the leak. *tr | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | |||
| 07/19/2009 | 119000 | ||
| Tl*the contact owns a 2002 gmc envoy. the contact stated that she could smell gasoline in her vehicle; however, when the passenger inspected the vehicle there was no evidence of fuel. she took the vehicle to the dealership and was told that the fuel tank and sensor needed to be replaced as there was corrosion on the fuel tank assembly. there was a technical service bulletin (10026522) but her vehicle was outside the mileage range of 120,000 miles. the dealer would not repair her vehicle free of charge. she called the manufacturer and was told that they could not assist her. the vehicle has not been repaired. the current mileage was 128,214. the failure mileage was approximately 119,000. | |||
| 05/19/2009 | 142000 | ||
| Tl*the contact owns a 2002 gmc envoy. the contact smelled fuel and noticed gasoline leaking from the fuel tank. the failure caused the fuel tank to corrode and rust. the dealer stated that they will not cover the repair. the contact was advised to call gm, but they also would not cover the repair. the repair would cost $600. the failure mileage was 142,000. | |||
| A valve in the gas tank came loose causing a leak which activated the check engine light. *mr gas tank was replaced. *la | |||
| 06/01/2002 | |||
| When attempting to fill the fuel tank, gasoline will spill out the top of the tank (not the filler hose) and onto the ground. rather than return up the hose and indicate to the pump that the tank is full, the gasoline goes everywhere. if you just add gas but do not fill the tank, this does not happen.*ak | |||
| 06/15/2001 | 4 | 05/08/2001 | |
| The electrical computer memory for the exterior mirrors and the seat adjuster failed. this caused the seats for driver and passenger side not to be adjusted. also the mirrors are not able to be adjusted. driver has to continously adjust the miirrors in order to see. dealer reset memory seats, reprogrammed mirror memory, and replaced left and right front seat modules. did not remedy problem. customer states that there is a fuel leak loss of 1/2 tank in 3 miles. dealer repaired loose connection between main fuel line and the fuel tank. *tt | |||
| While waiting at a stop light fuel tank lost all it's fuel due to a hose separating from the tank. | |||
| 03/29/2002 | 3 | 11/01/2001 | |
| Gas gauge was 1/4 tank off, returned to dealer to fix problem after running out of gas. dealer replaced float/sender. returned to dealer one hour later after attempting to fill tank with fuel and fuel poured out of top of tank. dealer then claimed the fuel tank was defective and distorted by the factory, ordered new tank, replaced same. all is working now.*aki | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP | |||
| 09/18/2006 | 69000 | 1 | 04/13/2002 |
| Dt*: the contact stated while the vehicle was parked in the garage, a strong odor of gasoline was present. the vehicle was inspected by the dealer who determined the filler pipe neck, attached to the storage tank, leaked when the tank was filled with gasoline. the manufacturer was alerted. updated 10/25/2006 - *nm | |||
| 09/19/2005 | 53763 | 1 | 05/16/2003 |
| Dt: the contact stated while driving the engine check light illuminated. the vehicle was taken to a certified service dealer for diagnostic testing. upon inspection the mechanic discovered a crack in the fuel tank in the filler pipe. repairs were made to the vehicle at the contact's expense. this repair remedied the problem.*ak updated 1/11/2005. the fuel tank was replaced to correct the problem. the consumer requested a refund from the manufacturer because he feels that the filler neck should not have broken. *nm | |||
| 09/15/2004 | 32845 | 1 | |
| Vehicle has a crack in the fuel tank, and fuel is leaking at the filler neck where the neck attaches to the fuel tank. owner contacted the manufacturer, who was not willing to assist the owner. *ak | |||
| 10/23/2004 | 78500 | 1 | 09/01/2002 |
| The check engine light was on. the dealer said that the fuel tank filler neck ruptured causing a leak. the fuel tank had to be replaced. there was no prior repair on the fuel tank or removal of the fuel tank. the owner has contacted the manufacturer to express that the design of fuel tank was bad for the environment. *sc. ....*ak | |||
| FUEL SYSTEM, OTHER | |||
| 10/10/2010 | 107000 | ||
| Fuel lines fuel pump corrosion on 2002 gmc envoys.. the vehicle is leaking an enormous amount of fuel while in motion. gmc has not honored this extended coverage because of a branded title. this is extremely dangerous | |||
| 10/15/2009 | |||
| I started to smell a gas like smell in my garage and when parked outside. i took vehicle to local repair shop and was told that i had to replace the fuel pump because it was all rusted and it was causing a fuel leak. | |||
| 01/10/2010 | 133000 | 1 | |
| Gas tank has crack and fumes leak. *tr | |||
| 12/28/2008 | 145855 | 1 | |
| The fuel pump module on the vehicle began leaking. this leak ultimately lead to gasoline pouring all over the road. one quarter of a tank of fuel spilled from the tank in approximately one quarter mile. there easily could have been a fire. i ended up walking home. *tr | |||
| FUEL SYSTEM, OTHER - DELIVERY - FUEL PUMP | |||
| 10/12/2007 | 68000 | 1 | |
| 2002 gmc envoy began to emit overwhelming odors. the interior of the car and exterior of the car smells strongly of leaking fuel. the vehicle must be parked in my driveway to prevent vapors from accumulating in my garage and seeping into my home. the leaking odors into the garage and house have caused me to have severe headaches. the captured vapors in my garage presented a severe fire hazard. i took my vehicle to a local mechanic who reported to me that the fuel pump assembly on top of the fuel tank was leaking due to corrosion on several of the tubes that transport fuel. he stated this is avery common problem on the gmc envoys and that he has repaired many of them for the same problem. *tr | |||
| FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM | |||
| 03/27/2006 | 5500 | 1 | 02/21/2006 |
| I have had a intermittent rumbling sound in the drivers compartment like the doors are not closed properly. i have checked doors closed but yet it still happens. took back to dealership and they could not find a problem. the fuel gauge is reading incorrectly, at a half a tank of fuel the gas hand will intermittently move up or down. also nov. 2006 a high pitch squeal from the front of vehicle while driving between 1 and 40 mph. *jb | |||
| 03/29/2002 | 3 | 11/01/2001 | |
| Gas gauge was 1/4 tank off, returned to dealer to fix problem after running out of gas. dealer replaced float/sender. returned to dealer one hour later after attempting to fill tank with fuel and fuel poured out of top of tank. dealer then claimed the fuel tank was defective and distorted by the factory, ordered new tank, replaced same. all is working now.*aki | |||