Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
01/20/2011
 Spare tire hoist jammed could not lower tire to change flat had to wait in 20 degree weather for a tow
11/10/201089000
 I am the original owner of a 2002 gmc envoy. i live in new jersey and i recently came out of my house and found i had a flat front tire. this is the first time since we purchased our envoy that we attempted to change a flat tire on the envoy ourselves. i wanted to switch the flat with my full size spare. when my husband tried to remove the spare the hoist that holds the spare tire would not budge. he eventually jacked up the vehicle and removed the flat tire and took it to be repaired. later that day i brought my envoy to a tire store to replace all my tires. the service attendant told me he could not lower the hoist to remove the spare either and suggested i take it to my gmc dealer. i brought my envoy back to the dealer i purchased it from and they also could not lower the hoist. i spoke to the service manager and he told me it was a
09/22/2010
 Continental cross contact lx 245/6517r tire
06/01/2004500206/23/2001
 Consumer had all of the weather proofing on the vehicle replaced by the dealer as well as the clutch assembly . *ak the fan clutch was replaced, the air bag indicator light came on. the consumer was told that nothing could be done if the light wasn't on at the time. the plastic trim from the seat belt broke, the seat belt failed again, the transmission would drag, the engine light was on and made a grinding noise,the drivers side tire was loosing pressure, the passenger inner door seal leaked, the clock on the radio would reset itself, the drivers side seat belt would lock up when the brakes were applied they would skid and pull to the right. *sc *jb
09/29/2001107/13/2001
 Tires on front of vehicle had steel belts coming out. also, there was a recall on vehicle which dealer did not tell consumer. recall was to inspect and replace front lower control arm brackets. contacted dealer about tires and dealer urged consumer to bring vehicle in. after dealer looked at tires, would not let consumer drive vehicle. dealer stated it was unsafe. *ak the consumer reported that the front tires were worn excessivly. the dealer replaced both front tires. michelin size 17, dot number rm3ktd2cx. *yh
TIRES - TEMPORARY/EMERGENCY SPARE TIRE
04/16/20071
 The vehicle had a flat tire. when trying to lower the spare according to the instructions the spare would not drop down. the car needed to be brought to a chevrolet dealership, who charged $350 to replace the spare tire mechanism because it was broke due to road water, dirt, salt deteriorating it over time.*ak
07/07/200457900110/10/2001
 My front tire had a leak and was down to the rim. i was on a level service and an ideal spot for one to change a tire. i read the service instructions several times and followed them exactly, but could not get the spare tire off of the suv. the secondary lock would not come off. i ended up calling aaa to come out and try and help. the technician said that he had seen this on other envoys/trailblazers, but not to this extent. he worked on it for about 30 minutes with no luck. finally, he had to fill it up with air and i had to drive to the next gas station to fill it up more. i had to keep doing that until i found a place that could jack up my car and fix the tire on the spot (without using the spare). i still cannot get the spare off of my truck. i am very upset with this. *ak