Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||||
| 3042 | 01/01/2004 | 10009642 | Cruise control disengages after accelerating. *tt | 10/14/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 10/16/2006 | 43044 | 1 | 08/01/2002 |
| Dt*: the contact stated while driving various speeds, the 4-wheel drive indicator light illuminated, and the vehicle stopped as if the brake was applied when the accelerator pedal was released. also, a smell was coming from the brakes and the vehicle accelerated without warning. the vehicle was driven to the dealer who determined the transfer case control module needed to be replaced. | |||
| 07/13/2004 | 1 | ||
| While driving vehicle suddenly accelerated uncontrollably. consumer was not able to maintain control of the vehicle, and it hit a guard rail, flipped over six times, and landed upright. upon impact, both frontal airbag did not deploy. driver sustained neck and back injuries and was transported to the hospital. vehicle was totaled out by the insurance company. *ak | |||
| 05/02/2002 | 1 | 11/03/2001 | |
| While at stop light with brakes applied, vehicle suddenly surged forward. consumer was unable to stop vehicle, when applying brakes steering wheel locked. it stopped on its own, once it was off the road and on grass. vehicle was towed to dealer.*ak *yd | |||
| 03/02/2002 | 10/01/2001 | ||
| We purchased new vehicle october 2001 and within 4 months began experiencing problems beginning with a noise within the steering wheel. dealer technician replaced defective airbag module. the next month, my new envoy has been to the dealer 4 times for the same problem of 1) wind and/or whistling noise at speeds above 45mph, 2) vibration noise coming from transmission when vehicle reaches 3rd gear , 3) when vehicle has reached 3rd gear and previous noise begins, there is also a vibration felt in the acceleration pedal. on the first trip to dealer for these problems, technician only agreed with the wind noise. discovered the front side mirrors were the cause. replaced both mirrors---problem still exists, however, he can't hear them. explained it was the nature of the vehicle. he also repaired the weatherstripping which had fallen off the right rear door. he advised that he did not hear any noise in the transmission area or in the gas pedal. we took to another dealer who had a technician test drive the vehicle and advised that there was both a noise in the area of transmission and a vibration in the gas pedal. returned to the dealer who originally was doing repair work and had him ride with me. at this time, he heard the noise i was complaining about and advised that it was coming from the heat shield at the catalytic converter. made an appointment for repairs, picked up the vehicle and later the same day, the noise returned. took vehicle back, technician said he didn't hear any more noises. waited 2 weeks, made another appointment to return vehicle for right rear door rattling , and heat shield noise which had become non stop. at this time, they replaced the weatherstripping on the door and again adjusted heat shield by making a cushion so that it would not vibrate against the exhaust manifold. this did not resolve the problem, as it still vibrates so as i can still feel stress through the gas pedal on the transmission when reaching speed.* | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 01/11/2006 | 66000 | 1 | 09/27/2004 |
| 2002 gmc envoy -driver was sitting at traffic signal with left turn signal on . when light turned green driver proceeded through intersection to make turn when accelerator throttle. driver could not stop or control vehicle causing it to hit concrete bridge pillar head on. *jb | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 11/04/2004 | 18000 | 1 | |
| While driving 73 mph with cruise control on headlights will shut off. consumer was able to restart the vehicle and corrected the problem. dealership was notified. *ak | |||
| 09/10/2004 | 46800 | 1 | |
| The cruise control was set to 55 mph vehicle lurched forward and then rolled over. the consumer sustained minor injuries. the vehicle was towed. the dealership will be notified. *ak *sc | |||