Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| 3373 | 10013523 | Sir light on steady after bulb test and no diagnostic trouble codes (dtcs). *tt | 04/20/2005 | ||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 05/31/2012 | 164403 | ||
| I have owned a gmc all my adult life. this envoy has been nothing but problems ....now the gauges seem to be all screwed up and after reading post from online..i will need to put more time and more money into this suv. nothing like driving late at night worried about whats happening now. i go from sitting at a red light and my car losing pressure and turning off, to now every time i get into it and leave my house i hear the door bell and all my panels symbols flash and shows no gas to no battery life.. i am not pleased and will never purchase a gm again..so sad | |||
| 10/07/2009 | 101854 | 1 | |
| While traveling down i-95 at appx. 60mph the car in front of me stopped short. i slammed into the back of it. my airbags did not deploy, nor did onstar call to check on me (so much for believing in those ads!) the entire front end needs to be replaced. fluids were spilling from the vehicle. 2 witnesses are capitol hill police officers who were shocked that the airbags did not deploy. the seatbelt did restrain me causing irritation at that site. my back, neck and head were aching. i was checked out by the er. *tr | |||
| 06/29/2009 | 60000 | ||
| Tl*the contact owns a 2004 gmc envoy. while driving 35 mph, the contact rear ended another vehicle. his vehicle was destroyed. the air bags failed to deploy and the seat belts did not retract for both occupants seated in the front. the contact and the passenger struck the steering wheel with their chests and shoulders. both were severely injured. the contact, passenger, and other driver were transported to the hospital. the vehicle was towed to a repair shop and is awaiting an investigation. a police report was filed. the failure mileage was 60,000. | |||
| 10/20/2006 | 48898 | 2 | 03/08/2004 |
| Rainy conditions... slick conditions. skidded while traveling 20-25 mph... skidded over the left side of median, corrected and couldn't regain control. >abs brakes failed (abs light on during end of skid into crash). car landed in ditched, 90 degrees onto passenger side. total loss to car. slight injury to driver. >airbags never deployed upon rollover to passenger side. *nm | |||
| 03/13/2006 | 1 | 06/25/2004 | |
| Avoiding to hit an upcoming vehicle in a curve, i lost control of my gmc envoy suv 2004 and hit a concrete driveway and stopped with an electrical utility post front side. the airbags did not deploy causing myself to hit the steering wheel and injured my neck, my head, lower back, knees and left arm. the insurance company told me that if the air bags would deployed they would declared my vehicle total loss due to the extensive damage. i told them i don't want my vehicle repaired if the air bags are not changed. i intend to go against gmc legally. *jb | |||
| 04/22/2004 | 4 | ||
| 2004 gmc envoy developed the following problems: vehicle stalled, turn signals stopped working, blower fan stopped working, and the srs light remains lit.*mr the turn siganls stopped working due to a short in the flasher. the powertrain control module was replaced due to the ses light iluminating. the blower motor fan failed 4 times due to a short in the wires and control head. the vehicle overheated, but the problem could not be diagnosed. the lcd displays, knobs become extremly hot after hours of driving. *jb | |||
| 03/22/2005 | 05/03/2004 | ||
| My gmc envoy is not a year old....bought may 2004. and sometimes the brakes do not work. as i am approaching the traffic stop and i step on the brakes..my vehicle is not stopping until i get very close to traffic. i do not feel safe in my vehicle but its my only liable transportation. i tried taking it to my dealer, but they can not find anything wrong. they just advised me that the abs is doing it's job. i think that if the abs is doing its job, the vehicle would stop right away, not went i'm near killing myself and others!!! my dealer says that i should trade it in, but i owe alot on this vehicle already!!! what else can i do? i had 3 incidents already. the last incident date is recorded below. i also had other things happen to my vehicle as well, such as trottling noise in the engine and once the vehicle completely stop and there was major noise from the engine. the check engine message also lights up every one in a while. i feel that my dealer which is called performance of farmington new mexico, are waiting until my warranty ends or until i have a vehicle accident. i need some help. | |||
| AIR BAGS - FRONTAL | |||
| 12/05/2010 | 45000 | ||
| Tl-the contact owns a 2004 gmc envoy slt. while the vehicle was parked the passenger air bag light came on while the seat was unoccupied. the contact stated that she had someone sit in the passenger seat and the continued to stay on. she stated the failure was intermittent at first but now it stayed on. the vehicle was taken to an authorized dealer for the failure. the dealer replaced the safety inflatable restraint sensing and diagnostic modular. the vehicle was repaired. the failure and current mileage was 45,000. vwb | |||
| 07/26/2007 | 46000 | 1 | |
| Right after purchasing. engine light has been on. purchased in june/2006, with 40,000miles. 1yr after the rpm gauge quit working, right afterwards,the fuel gauge started messing up, going back & forth,then went out completely, battery/oil gauges are out now. the seat belt lights/airbag lights bing constantly & does not tighten up when put on brakes. when this happens the check gauges light comes on, and at the same time i have difficulty getting it in gear. i am also having trouble setting my cruise control. *tr | |||
| 01/26/2010 | 97000 | ||
| Tl*the contact owns a 2004 gmc envoy. while driving 65 mph in snowy conditions, he attempted to pass a vehicle and while returning back into the lane the vehicle slid and he crashed into a concrete barrier front-end first. the frontal air bags did not deploy at the time of the crash. the contact did not suffer any injuries. the police arrived shortly after and a police report was filed. the failure and current mileages were under 97,000. | |||
| 05/02/2009 | 42600 | 1 | |
| Tl*the contact owns a 2004 gmc envoy. while driving 60 mph with the cruise control activated, the contact passed out due to a severe medical issue . he lost control of the vehicle and crashed into a tree. upon impact, both frontal air bags failed to deploy. the contact and passenger were severely injured. the driver sustained a broken clavicle and his teeth were knocked out of his mouth. the passenger sustained a laceration to the head and abdominal injuries. the vehicle was inspected by an insurance adjuster, who was unable to determine why the air bags did not deploy. the vehicle was destroyed. the contact called the manufacturer and was informed that an investigation was implemented and a representative will call him back in five business days. the failure mileage was 42,600. updated 6/5/09 *cn updated 06/09/09.*jb | |||
| 04/20/2009 | 60500 | 1 | |
| I was traveling northbound on rt 251 from peru to mendota il when it began raining and hailing very hard. 251 is full of pot holes. i was traveling about 40 m.p.h. i hit a pot hole and my car started to hydroplan. i went into the southbound lane and then into ditch head on....i hit the ditches wall almost head on and my airbags did not come out. *tr | |||
| 08/10/2008 | 51000 | ||
| Tl*the contact owns a 2004 gmc envoy. while driving approximately 55 mph, the vehicle struck a gate, went airborne, dropped approximately 35 feet down an embankment, struck some trees, boulders, and landed in a swamp. the air bags failed to deploy and the vehicle sustained major damage. both the driver and passenger sustained multiple injuries. the vehicle had to be lifted from the embankment with a crane and was towed away. a police report was filed. the current and failure mileages were 51,000. | |||
| 02/23/2006 | 22990 | 1 | |
| Tl*the contact owns a 2004 gmc envoy. while driving 5 mph, the consumer passed out at the wheel. the contact crashed head on into a utility pole in the middle of the vehicle. neither of the front air bags deployed. the driver was injured and the utility pole was damaged. a police report was filed. the vin was unknown. the current mileage was 54,250 and failure mileage was 50,000. updated 06/04/08.*lj updated 06/04/08 | |||
| 01/03/2007 | 1 | 04/24/2004 | |
| In route to work driving my 2004 gmc envoy i was involved in what i would considered a head on collision with a telephone pole. the impact was great enough to spilt the pole in two, top half just missing the roof of the vehicle . upon impact the airbags did not deploy nor did my seat belts lock me in causing me to fly forward hitting my head on the steering wheel, i had to be extracted from vehicle by fire department and transported to er. i now have permanent scar approximately 5 inches in length across my forehead. i filed a complaint with gmc later to be informed that after their investigation they concluded that since the passenger side took the greater of the impact the impact was not great enough to warrant airbag deployment. please note that drivers nor passenger side airbag deployed. *jb | |||
| 07/08/2005 | 38000 | 1 | 08/01/2004 |
| Dt: consumer states that she was in a head on collision on july 8, 2005 and the air bags did not deploy. she was going 55 mph when hit. there was damage to the vehicle and a police report was taken. consumer states she has neck and back injuries, she is going to the doctor for a follow up visit today. her daughter has seat belt burns on her neck. the vehicle is currently being inspected by the insurance company; it had to be towed to a body shop. she has not contacted the dealership or manufacturer, the attorney general advised her to call us first. *nm | |||