Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SEAT BELTS
09-09-40-001A02/01/201110038294Ready06/14/2011
09-09-40-001A02/01/201110038294Gm: there are seat belt problems: difficulty latching and unlatching buckle. buckle release button is sticking. seat belt warning light illuminated. likely caused by sticky beverages that are spilled into the buckle assembly. *rm06/14/2011
SEAT BELTS - FRONT
317801/01/200410010261Driver and/or passenger front seat belts lock up in retracted position. *tt11/08/2004
SEAT BELTS - FRONT - RETRACTOR
03094000612/01/2005030940006B10005592Information on avoiding front seat belt retractor jamming when storing seat belt. *tt updated *eh03/04/2004
SEAT BELTS - FRONT - WARNING LIGHT/DEVICES
09-09-40-001A02/01/201110038294Ready06/14/2011
09-09-40-001A02/01/201110038294Gm: there are seat belt problems: difficulty latching and unlatching buckle. buckle release button is sticking. seat belt warning light illuminated. likely caused by sticky beverages that are spilled into the buckle assembly. *rm06/14/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
07/26/2007460001
 Right after purchasing. engine light has been on. purchased in june/2006, with 40,000miles. 1yr after the rpm gauge quit working, right afterwards,the fuel gauge started messing up, going back & forth,then went out completely, battery/oil gauges are out now. the seat belt lights/airbag lights bing constantly & does not tighten up when put on brakes. when this happens the check gauges light comes on, and at the same time i have difficulty getting it in gear. i am also having trouble setting my cruise control. *tr
06/29/200960000
 Tl*the contact owns a 2004 gmc envoy. while driving 35 mph, the contact rear ended another vehicle. his vehicle was destroyed. the air bags failed to deploy and the seat belts did not retract for both occupants seated in the front. the contact and the passenger struck the steering wheel with their chests and shoulders. both were severely injured. the contact, passenger, and other driver were transported to the hospital. the vehicle was towed to a repair shop and is awaiting an investigation. a police report was filed. the failure mileage was 60,000.
SEAT BELTS - FRONT
01/03/2007104/24/2004
 In route to work driving my 2004 gmc envoy i was involved in what i would considered a head on collision with a telephone pole. the impact was great enough to spilt the pole in two, top half just missing the roof of the vehicle . upon impact the airbags did not deploy nor did my seat belts lock me in causing me to fly forward hitting my head on the steering wheel, i had to be extracted from vehicle by fire department and transported to er. i now have permanent scar approximately 5 inches in length across my forehead. i filed a complaint with gmc later to be informed that after their investigation they concluded that since the passenger side took the greater of the impact the impact was not great enough to warrant airbag deployment. please note that drivers nor passenger side airbag deployed. *jb
SEAT BELTS - FRONT - RETRACTOR
08/25/2006106/30/2006
 The driver's seat belt locks up randomly and can not be pulled out to fasten across the driver. it can take varying lengths of time to manipulate it to finally release it - anywhere from a few seconds to several minutes. half of the time i have to get out of the vehicle to struggle with it. one time i was not able to release it (one complete failure) and had to drive home without my seatbelt fastened. the reason for filing this complaint is because i have an average of 1 failure a day since i've owned the vehicle. this is extremely frustrating, embarrassing, and time consuming. but my primary concern is over my safety in the vehicle with a seat belt i can't rely on. *jb
06/01/200473003/31/2004
 I bought a 2004 gmc envoy from knightlinger motors in coudersport pa 3-2004. i started having seat belt malfunction within the first month of purchase. i kept going back to them when the driver's seat belt kept locking into place. they would assist in un locking it. over the last two years the seat belt mechanics have been replaced four times unsuccessfully. it is not right that nothing will be done to correct this safety issue. every time i get behind the wheel i take a 99% risk of injury due to the fact that the seat belt is non functioning. it is a come and go kind of thing. one minute it works then the next week i am left without usage. i have four children and myself in that vehicle and yet gmc has not fixed the problem. i have contacted gmc and they tried to appease me by providing an extended warranty. i have been in contact with on many occasion discussing this issue and yet they keep saying that the seat belt needs to be replaced. erica from gmc consumer management agreed that i should not have to keep having something replaced if it is not fixing the problem. the last time this was replaced was in june. within two hours it was not functioning correctly. now it is back. one minute i can use my seat belt and then next time i get in i don't get to. i recently phoned erica again to explain that this is a safety violation and that she need to contact me so that we could discuss options. to date my phone calls go unanswered. the laws demand that you wear a seat belt at all times but i can not do so with my gmc. do i have to wait for death before this issue is taken care of. winter is coming and it is unfair that my truck will sit in the garage on the days that i feel unsafe to travel without a seat belt. why did i spend $42000 on an automobile that was suppose to keep me safe. what i feel is unfair is this bad treatment. *nm
01/01/19012
 2004 envoy seat belt does not loosen when it retracts. *ts the dealer replaced the seat belt retractor. *jb
03/15/20049001502/27/2004
 Dt: without warning the seat belt retractor will not let the seat belt be pulled out. dealer replaced the retractor twice. the consumer has been to dealer about 5 or 6 times for this problem. manufacturer said it was a design defect. *ak *jb
08/04/200453002
 Driver's side seat belt retractor failed. the seat belt was replaced. however, the part continued to fail. *ak