Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING
39283928A10020914Bind or shudder on turns. *kb01/29/2007
04023200712/01/2004040232007A10017440Steering system moan, groan, shudder and/or vibration type noise during low speed turning maneuvers. *tt11/08/2005
05023500608/01/200510017371Hiss/rush noise from steering (strg) column area. *tt11/04/2005
04023200108/01/2007040232001C10012694Release of steering gear stub shaft bearing kit for service. *tt updated 08-15-07. *kb updated 10/09/07. *nj03/10/2005
327410011719Installation of a power steering hose to a new steering gear. *eh01/31/2005
STEERING - HYDRAULIC POWER ASSIST - PUMP
SB-06-02-32-013B08/01/200910032462Saab/hummer/gm: diagnostic tips/recommendations when power steering pump replacement is necessary. analysis of returned power steering (ps) pumps that had been replaced for noise, no power assist, no or low pressure and leaking conditio03/26/2010

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
11/04/20051
 I purchased a new 2004 envoy xuv in 7/2004. after about 3 months of ownership the steering wheel started to make a squeaking noise when turning or being in park and turning the wheel. when i brought in the xuv for an oil change i told the dealer about the squeak but they were unable to duplicate the noise that day. however, the noise was still there and as the time came closer to the next oil change the noise was getting louder. it was kind of a scraping sound. the dealer did hear that sound that was described and lubricated something in the steering wheel. the noise faded but was back within the next couple of days. well, today i brought in the xuv for it's scheduled oil change and complained about the noise. the answer the gmc dealership gave me was that this is a common defect in the envoys and yukon and there was nothing they can do to fix it. changing the steering shaft would not fix it and lubricating it won't work either. the noise coming from the steering wheel is like a window being cleaned with a squeegee. so, as of today...still no resolution to the problem. *jb
STEERING - HYDRAULIC POWER ASSIST SYSTEM
02/15/200852450306/09/2004
 We complained about the transmission slipping at 33,000 miles and take it back to the dealer they say the checked the problem and replaced an electrical component, at 50k while my wife was driving on the highway at 65mph lost the power train. after much discussion and three weeks the dealer finally agreed to fix for 500 vice 3300 which they wanted. a week later the transmission is slipping again and now we lost power steering and the gas needle stopped working. i have left messages for the service manager at wiesner gmc in conroe tx and they have not returned any calls. i am now taking the vehicle to a different mechanic to tried to get it repaired. *tr
10/19/2005125812/30/2004
 Dt: the consumer complained about a power steering problems. there was a constant squeak in the steering even while the vehicle was parked. she said there was a popping noise while turning right or left. the consumer also heard the popping noise while going over speed bumps. the squeaking noise began as soon as the vehicle started. the service dealer replaced the power steering belt, power steering gear, a link and bushing, and the drive belt. also, the dealer adjusted the power steering pulley. this did not remedy the problem, so they replaced the entire power steering pump. however, the problem recurred. the dealer thought it may have been something in the front suspension, so they replaced two stabilizer links. this still did not remedy the problem. *ak updated 11/29/05. *jb