Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VEHICLE SPEED CONTROL - CRUISE CONTROL
332910017201Surge, chuggle or buck while driving downhill (approximately 1500 - 3000 feet above sea level) at highway speeds with the cruise control on. *tt10/27/2005
319810010653No cruise control and diagnostic trouble code p0741. *eh12/03/2004
304201/01/200410009642Cruise control disengages after accelerating. *tt10/14/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
02/02/2013120000
 The speedometer begins to give faulty readings. at first it was reporting approximately 20 miles per hour under actual speed. this almost caused a crash due to excessive unknown speed. in the last few days the speedometer starts at 60 mph and is off by approximately the same amount so when traveling 50 mph the speedometer reads 110 mph. this is a massive safety issue and there are numerous reports about this yet no recalls. how many people must be injured or killed before you take action.
10/28/201168000
 One day all my guages may work i might shut the suv off and start it again and no guages will work (speed,oil pressure,battery,gas,odomiter,tac) when one works they all work when one doesnt work none of them work and you never know when they will do what they do.
05/07/2011124000
 Tl*the contact owns a 2004 gmc envoy. the contact stated while driving the speedometer displayed an increase in speed over 125 mph and when he stopped the vehicle the gauge would display 50 or 70 mph. he does not know the actual speed that he was traveling. the manufacturer stated the warranty had expired and they will not repair the vehicle. the vehicle was not repaired. the dealer was not contacted regarding the failure. the failure mileage was 124,000 and the current mileage was 127,400.
05/07/2011124000
 Tl-the contact owns a 2004 gmc envoy. the contact stated while driving the speedometer goes over 125 mph and when he stops the gauge would be on 50 mph or 70mph. he does not know how fast the vehicle was driving. the manufacturer was contacted and stated the vehicle was out of warranty and they will not repair the failure. the vehicle was not repaired. the dealer was not contacted. the failure mileage was 124,000 and the current mileage was 127,400...mw
04/09/200970000
 My speedometer does not work in mt 2004 gmc envoy. i understand that some of the gmc pickups had the same problem and it was handled as a reacll. when it begain, it would hang up at a range between 60-90 mph. it now just sits at 0. i have been stopped for speeding in local neighborboods in massachusetts, where i work for going anywhere between 5-15 moh over the spped limit. this has cost me money in fines and my auto insurqance, it should be handled as a recall, gmc needs to step up to the plate. i inquired with my mechani, and its about a $900.00 fix for me to repair!
09/25/201070141
 My 2004 gmc envoy speedometer does not work. gage shows driving 120 mph when driving in the city. gets stuck on numbers and stays there for days at a time.
04/09/200970000
 My speedometer does not work in mt 2004 gmc envoy. i understand that some of the gmc pickups had the same problem and it was handled as a reacll. when it begain, it would hang up at a range between 60-90 mph. it now just sits at 0. i have been stopped for speeding in local neighborboods in massachusetts, where i work for going anywhere between 5-15 moh over the spped limit. this has cost me money in fines and my auto insurqance, it should be handled as a recall, gmc needs to step up to the plate. i inquired with my mechani, and its about a $900.00 fix for me to repair!
09/25/201070141
 My 2004 gmc envoy speedometer does not work. gage shows driving 120 mph when driving in the city. gets stuck on numbers and stays there for days at a time.
04/09/200970000
 My speedometer does not work in mt 2004 gmc envoy. i understand that some of the gmc pickups had the same problem and it was handled as a reacll. when it begain, it would hang up at a range between 60-90 mph. it now just sits at 0. i have been stopped for speeding in local neighborboods in massachusetts, where i work for going anywhere between 5-15 moh over the spped limit. this has cost me money in fines and my auto insurqance, it should be handled as a recall, gmc needs to step up to the plate. i inquired with my mechani, and its about a $900.00 fix for me to repair!
09/25/201070141
 My 2004 gmc envoy speedometer does not work. gage shows driving 120 mph when driving in the city. gets stuck on numbers and stays there for days at a time.
06/27/2010192000
 While traveling at highway speeds with a 2004 envoy the instrument cluster displays the wrong speed and showing a significantly lower speed or becoming stuck showing a higher speed.
03/11/2010
 Faulty dash cluster/speedometer. will read 120 mph when you are sitting still.
11/17/200975000
 Instrument panel cluster issues in 2004 gmc envoy,. headlights and instrument panel lights flicker dim to bright. occurs while driving down the road very sporadic. diagnostic stated faulty instrument panel cluster. issue if not fixed, the vehicle could stall when driving and lose power. mine has started loosing power and stalling. faulty speedometer inaccurate, will go past 120mph or stay on zero, why no recall on these items gm is aware of this but as of today no action has been taken.
07/26/2007460001
 Right after purchasing. engine light has been on. purchased in june/2006, with 40,000miles. 1yr after the rpm gauge quit working, right afterwards,the fuel gauge started messing up, going back & forth,then went out completely, battery/oil gauges are out now. the seat belt lights/airbag lights bing constantly & does not tighten up when put on brakes. when this happens the check gauges light comes on, and at the same time i have difficulty getting it in gear. i am also having trouble setting my cruise control. *tr
02/11/2008750001
 Tl*the contact owns a 2004 gmc envoy. when attempting to accelerate, the vehicle hesitates abnormally. the contact took the vehicle to the dealer, but they could not duplicate the failure and provide a remedy. the failure and current mileages were 75,000. updated 06/03/09 *bf updated 06/04/09.*jb
11/24/2008639411
 I was driving on the highway with the cruise control on. when i tapped the brakes to turn off cruise control, my speedometer was stuck at my cruise control speed of 65. my vehicle came to a complete stop and my speedometer backed off to 45 mph, but would not return to zero. after stopping, then turning onto another highway, my speedometer was still stuck at 45 mph. my cruise control was previously set at the speed limit for the highway at 65 mph and i hit the button to resume cruise control. when i reached my destination, i turned my vehicle off, thinking it would reset to zero without power; yet, it is still stuck at 45 mph and my car is off and parked in my driveway. *tr
04/29/200764000306/15/2006
 I was driving in town and my speedometer stopped working at 0. the oil gauge is not working, pegged out at the max and my engine light is now constantly on. these events, particularly the speedometer not working, is a major safety hazard. not driving at controllable speeds can lead to an accident and death. the parts and labor to fix this problem is $550. while researching this problem on the internet, i've found out that this is a common problem with gmc's in this year. there should be a recall with the cluster unit on 2004 gmc envoys. gmc should try to prevent deaths that their products may create. *tr
09/15/2006550005005/15/2006
 I purchased a 2004 gmc envoy with approximately 50000 miles on it in may of 2006. about 4 months later, the speedometer started acting slightly erratic, reporting speeds varying by 10-20 mph (i.e. on the highway, keeping up with traffic at 65 mph, the speedometer would report 45 mph or sometimes 80 mph. over the past few weeks, the problem has gotten much worse, with the speedometer reporting 120 mph at highways speeds, and 50 mph at a stop, sometimes not registering any speed at all (o mph). the cruise control has also stopped working, which i am assuming is related to the speedometer malfunction. i searched online, and apparently there are many other gmc owners with the same exact problem. please see link below: http://www.topix.net/forum/autos/chevrolet-tahoe/t2bgkbgi55eknu77c/p1 this is the first gmc car i have purchased and i am dissatisfied with this safety issue. i am a pretty good guess at how fast i am going, however without an accurate speedometer i feel i am taking unnecessary chances. as a realtor, i often have clients in my vehicle and i am concerned for their safety as well. i filed a complaint with gmc, but i was referred to the dealer as there are no current recalls for this problem. the dealer says that this is a $500 fix, and i am concerned as this appears to be a manufacturer defect, based on the number of other consumers with this same issue. i never expected to have an issue this problematic with a vehicle 2 years old. i hope that by reporting this issue, the nhtsa will be able to help me and the other hundreds or thousands of consumers with this safety issue. thank you for your time.
05/04/200634000102/01/2004
 Dt*: the contact stated while exiting the off-ramp of the highway at 20-25mph, the check engine and reduced power light illuminated and there was a loss of all vehicle power. although the engine restarted after several attempts, the vehicle was towed to the dealer for inspection. the dealer determined the accelerator sensor needed to be replaced. afterwards, the loss of power persisted and the accelerator sensor was again replaced by the dealer as well as the computer. additionally, the horn intermittently worked, but the horn was not inspected.
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
08/31/200513000107/19/2004
 Dt: contact stated the accelerator pedal had to be replaced. while accelerating to make a left-hand turn the accelerator would not take. the service dealer replaced the accelerator pedal. the repair was covered under the warranty of the vehicle. this remedied the problem. *ak updated 11/29/05. *jb
VEHICLE SPEED CONTROL - CRUISE CONTROL
06/01/200460001502/01/2004
 I purchased a 20054 gmc envoy in february and we took our first long distance trip this summer. at interstate speeds on downhill slopes the cruise control bucks continuously, which i consider potentially dangerous. the local dealer told me that this was inherent in the design of the vehicle, and that many others did this also. i have never encountered this with other vehicles that i have owned.*ak