Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VEHICLE SPEED CONTROL - CRUISE CONTROL
319810010653No cruise control and diagnostic trouble code p0741. *eh12/03/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
02/24/2012100000
 I purchased my envoy approx. 1 year ago. i have 105,000 miles on it currently. my speedometer would get stuck at 50 mph but would seem to always end up fixing itelf. now it is pegged at 120 and has been that way for 2 months. # 5 on my ac/heat blower is not working. my engine light is on. my windshield wipers turn on every time i start my car. i can not turn them off , usually after about 30 wipes it will turn off. this is very frusterating to me. as i am researching these problems on the internet, hoping to find some sort of recall, i find many other envoy owners with the same problems!!!! i really feel that gmc should be responsible for this as many people are in this situation. i have to say with this many problems, it's the vehicle not the people and i think gmc needs to back their product and take care of these issues.
08/20/201260000
 The speedometer is reading incorrectly. for example, if going 25 mph, it shows 70mph. it does not show the same speed each time either. never goes to 0 mph. this problem just occurred one day.
04/16/201281800
 The speedometer on my 2005 gmc envoy has stopped working properly & also the thermostat gauge & the gas gauge. this is a common problem among envoy owner's & is a safety issue. the instrument cluster needs to be recalled & replaced.
01/02/201290000
 While driving speed control goes back and forth. also when come to stop it stays stuck? fuel gauge does not properly display correct amout of fuel in tank.
05/25/2012
 Fuel gauges is showing empty when the vehicle is full of gasoline. odometer is not reading the correct speed. temperature gauge is malfunctioning. on google several complaints about this is widely known. what is gmc doing to resolve these issues? the tax payers help bail out gmc and now we are not being treated unfairly where is our justice? please help, - daryl manns ii
01/02/201290000
 While driving speed control goes back and forth. also when come to stop it stays stuck? fuel gauge does not properly display correct amout of fuel in tank.
05/25/2012
 Fuel gauges is showing empty when the vehicle is full of gasoline. odometer is not reading the correct speed. temperature gauge is malfunctioning. on google several complaints about this is widely known. what is gmc doing to resolve these issues? the tax payers help bail out gmc and now we are not being treated unfairly where is our justice? please help, - daryl manns ii
01/02/201290000
 While driving speed control goes back and forth. also when come to stop it stays stuck? fuel gauge does not properly display correct amout of fuel in tank.
05/25/2012
 Fuel gauges is showing empty when the vehicle is full of gasoline. odometer is not reading the correct speed. temperature gauge is malfunctioning. on google several complaints about this is widely known. what is gmc doing to resolve these issues? the tax payers help bail out gmc and now we are not being treated unfairly where is our justice? please help, - daryl manns ii
04/24/201294500
 I just bought my car from a private party on monday 4/23/12. my speedometer was stuck on 80 mph yesterday when it was in park and when i drove it. now today is is stuck at 120 mph.
04/02/201261000
 I received a letter from gmc approximately a year ago stating that there was a recall to the fuel gauge on my vehicle. i didn't think anything of it since i had not experienced the issue and the letter stated not to take it to the dealer unless you currently had the problem. as of a week ago the fuel gauge stopped working. i fueled up until the tank was full and the gauge reads as if the tank is empty and the low fuel light is on. in addition the speedometer has is having issues now as well. it sticks at highway speed and then just goes to zero and stays there. if it weren't for my gps i would have no clue what rate of speed i am traveling. i have contacted gmc customer service as well as the dealership and the repair for the fuel gauge will cost me $240 with gmc paying the other half. it seems to me that they were aware that there was an issue before i did so why am i now stuck with the repair bills? why was this not fixed before the vehicle was sold to me since i purchased it used from the dealership? something should be done about this.i should not be held accountable for gmc's errors! in addition there are recalls on the other gmc models for the cluster gauge that affects the speedometer. the envoy was not included because there were not a sufficient number of complaints. once again why should i be stuck holding the bag on faulty equipment? what can be done to get this resolved?
03/07/2012108000
 My 2005 envoy speedometer stops working or sticks. it also does not give correct speed. i currently have to rely on my gps for speed control. are there any recalls on my vehicle for this problem?
12/11/201172785
 I was driving down the highway when i noticed that the speedometer indicated that i was going 90+ mph. i slowed down to the point that people were passing me in a 65mph zone and my speedometer was indicating 60 mph. i pulled over and stopeed the vehicle and the speedometer needle continued to eradically go up and down.
05/12/2011
 Fuel gauge does not go above 1/8 tank. speedometer sticks usually at highway speed and when stopped does not return to zero then when vehicle is moving again the new speed is accumulating on stuck speed. sometimes speedometer sticks before reaching steady speed and when vehicle is stopped the reading is below zero in this scenario when the vehicle is moving again the registered speed is below actual speed. as i drive 1,000 miles a week, it is quite important to know how much fuel i have in my tank and of course how fast i am traveling.
03/01/201180000
 The speedometer on my 2005 envoy is nolonger working...the problem seem to be common with envoy owners because we have an entire forum on it i have complained to gmc and no avail...i tried to trade the car but was offered way less than fair trade value because the speedometer is not working i hope i can get some help from someone..i can not afford to keep taking the car back and forth to the dealership.
07/31/201190400
 Driving down the road i glanced to check my speedometer and saw it registered about 100 mph. i was only going about 40. the speedometer continued to climb and went below the highest registered number, which is 120, and that's where it now sits apparently for good. now i cannot tell my speed. the needle remains buried below 120 mph and does not move at all no matter what speed.
03/01/201180000
 The speedometer on my 2005 envoy is nolonger working...the problem seem to be common with envoy owners because we have an entire forum on it i have complained to gmc and no avail...i tried to trade the car but was offered way less than fair trade value because the speedometer is not working i hope i can get some help from someone..i can not afford to keep taking the car back and forth to the dealership.
07/31/201190400
 Driving down the road i glanced to check my speedometer and saw it registered about 100 mph. i was only going about 40. the speedometer continued to climb and went below the highest registered number, which is 120, and that's where it now sits apparently for good. now i cannot tell my speed. the needle remains buried below 120 mph and does not move at all no matter what speed.
06/01/201180000
 I bought a 2005 gmc envoy used but in good shape. after about 5000. miles the speedometer started to read 120 mph. it reset itself a couple of times but now it's completely stuck at the 120. also the gas gauge sometimes works and sometimes it doesn't. i can fill it up and it will ding and the light comes on and it won't show a drop of gas on the gauge. then a day or so later it will be fine. also the check engine light is on. i replaced the gas cap since the owners manual said it could be a faulty gas cap. it helped for a few days but it's back on. after reading all these reviews and complaints i'm sorry i bought it. i don't have the money to keep getting it fixed. it cost a $100.00 for the dealer just to hook it up so they could tell me it needed a speedometer head.(?) that will only cost $468.00. but that won't fix the check engine light or the gas gauge. i'm worried that i'll get a ticket because the speedometer doesn't work or run out of gas when the gas gauge isn't working.
03/16/201178626
 While driving i looked down to check my speed and was surprised to see the speedometer reading 120 mph. while doing research on the internet i found there was a class action suit that was settled in 2008 because of this problem however, my vehicle was not listed as covered in the suit. i feel it should be covered as my vehicle is experiencing the same problems as the ones covered in the settlement. under the settlement agreement gm would provide the cluster at no cost to me and i would be responsible for the labor cost.
11/01/201097000
 The fuel gauge is inoperable due to the failure of the fuel sending unit. this is a common issue in the 2004 -2007 gmc envoy, chevy trailblazers and buick ranier. i know at least 4 other people who have experienced this issue. the dealer states that this is not a class action issue but to many comments are on the internet. the vehicle will stall at intersections and parking lots when proceeding through the intersection after being stopped. i contacted gm customer service and they stated that this is not a recall issue with the gm products. gm should be recall all vehicles and replace the fuel sending units at no charge or a reduced charge(cost of part or labor whichever is the least cost to the owner). the government has bailed them out now it is time for gm to do the right thing. also the instrument cluster stopped working correctly also and this resulted in speeding tickets. i have replaced with a remanufactured instrument cluster at the cost of $150.00 vs $600.00 with the local gm dealer.
12/17/201064900
 2005 gmc envoy xl 64,900 miles. speedometer erratic operation. since first incident, symptoms under varying driving conditions are; speedometer erroneously indicates too low a speed, speedometer indicates too high a speed, speedometer indication sticks at a fixed speed with changing vehicle speed.
12/27/2010139000
 Speedometer stuck at 60mph while traveling. didn't matter if stopped, accelerating, decelerating, or turning vehicle off. turning off the car and restarting it seemed to cause the speedometer to decrease, some, finally getting it to register 20mph. upon restarting the vehicle in the morning the speedometer still registered 20mp and upon acceleration the speedometer fluctuated finally settling at 80mph. we were unable to tell how fast we really are traveling because the speedometer is wacko. stopping and turning off the vehicle does not help. the speedometer does not reset to zero it is now stuck at 80mph. our local gm dealer advised that no recall has been issued but an extended warranty to 75,000 miles was offered on the vehicle for this particular problem. our vehicle is over the mileage for the warranty. gm is aware there is a problem with wacko speedometers hence the warranty extension. one would assume being able to monitor ones speed in a vehicle is an important safety concern.
02/24/201068000
 2005 envoy faulty instrument cluster contacted gm customer service and was informed that there is nothing they can do at this time for this year model. not covered by bulletin: gm speedometer special coverage adjustment 07187a 07187b. just purchased this vehicle used and because the dealership i purchased it from does not believe that it is a safety issue they will not cover it.
05/12/2009
 2005 gmc envoy instrument panel cluster promblems gas gage pproblem
04/07/2008478071
 Item 1: fuel gage located on instrument panel reads empty after tank is filled to maximum, light goes on indicating tank soon to be empty, after fuel is added gage fluctuates often from empty to 3/4 filled then 1/2 tank then back to empty reading which makes me constantly refueling tank .this problem occurs while vehicle is in operation..item 2 speedometer fluctuates reading 80 miles in speed actually no such speed is being driven then returns to zero miles continues to move so erratically. dealer service advisor stated problem is the fuel sensor suppressor located in the fuel tank, states tank must be dropped down during repair, recommended should replace fuel pump now since tank was accessible good opportunity in replacing also this item and i would be covered with lifetime warranty in future if need of repair. fuel pump price $480.00. i declined repair only fuel sensor/suppressor, check speedometer gage. service advisor stated this item was not recalled or covered, this financially sets me back now since on a set income.this because myself a disabled vietnam veteran. hope no more problems would be found on my vehicle these. this part alone would cost $380.00 not including repair charges. vehicle was in for maintenance service oil change, radiator flush, tune up, transmission service. personally always have recommend gm vehicles/products to all associates, family, friends & acquaintances. i own a classic original 1947 pontiac 8 flathead, 4 door streamliner.today just disappointed with these issues may have resulted to accidents leading to bodily injuries, or fatalities. complaints have been filed with this model among other issues.& concerns. would appreciate investigation the many complaints on file thru years 2001-2008 make & models also set as priority before any future accidents or deaths occur. with quick response & action gmc can avoid many bad reactions against their history of great quality and it's excellent commitment to customer satisfaction. *tr
04/07/2008478071
 Item 1: fuel gage located on instrument panel reads empty after tank is filled to maximum, light goes on indicating tank soon to be empty, after fuel is added gage fluctuates often from empty to 3/4 filled then 1/2 tank then back to empty reading which makes me constantly refueling tank .this problem occurs while vehicle is in operation..item 2 speedometer fluctuates reading 80 miles in speed actually no such speed is being driven then returns to zero miles continues to move so erratically. dealer service advisor stated problem is the fuel sensor suppressor located in the fuel tank, states tank must be dropped down during repair, recommended should replace fuel pump now since tank was accessible good opportunity in replacing also this item and i would be covered with lifetime warranty in future if need of repair. fuel pump price $480.00. i declined repair only fuel sensor/suppressor, check speedometer gage. service advisor stated this item was not recalled or covered, this financially sets me back now since on a set income.this because myself a disabled vietnam veteran. hope no more problems would be found on my vehicle these.this part alone would cost $380.00 not including repair charges. vehicle was in for maintenance service oil change, radiator flush, tune up, transmission service. personally always have recommend gm vehicles/products to all associates, family, friends & acquaintances. i own a classic original 1947 pontiac 8 flathead, 4 door streamliner.today just disappointed with these issues may have resulted to accidents leading to bodily injuries, or fatalities. complaints have been filed with this model among other issues.& concerns. would appreciate investigation the many complaints on file through years 2001-2008 make & models also set as priority before any future accidents or deaths occur. with quick response & action gmc can avoid many bad reactions against their history of great quality and it's excellent commitment to customer satisfaction. *tr
04/07/2008478071
 Item 1: fuel gage located on instrument panel reads empty after tank is filled to maximum, light goes on indicating tank soon to be empty, after fuel is added gage fluctuates often from empty to 3/4 filled then 1/2 tank then back to empty reading which makes me constantly refueling tank . this problem occurs while vehicle is in operation..item 2 speedometer fluctuates reading 80 miles in speed actually no such speed is being driven then returns to zero miles continues to move so eratically. dealer service advisor stated problem is the fuel sensor suppressor located in the fuel tank, states tank must be dropped down during repair, recommended should replace fuel pump now since tank was accessible good opportunity in replacing also this item is covered with lifetime warranty. fuel pump price $480.00. i declined repair onlyrepair fuel sensor/suppressor, check speedometer gage. service advisor stated this item was not recalled or covered, this financially sets me back now since on a set income.this because myself a disabled vietnam veteran. hope no more problems would be found on my vehicle these.this part alone would cost $380.00 not including repair charges. vehicle was in for maintenance service oil change, radiator flush, tune up, transmission service. personally always have recommend gm vehicles/products to all associates, family, friends & acquaintances. i own a classic original 1947 pontiac 8 flathead, 4 door streamliner.today just disappointed with these issues may have resulted to accidents leading to bodily injuries, or fatalities. complaints have been filed with this model among other issues.& concerns. would appreciate investigation the many complaints on file through years 2001-2008 make & models also set as priority before any future accidents or deaths occur. with quick response & action gmc can avoid many bad reactions against their history of great quality and it's excellent commitment to customer satisfaction. *tr
08/30/2009530001
 The gas gauge stopped working and shows that the vehicle is on empty. the low fuel' indicator on the dash will blink randomly and ding to draw my attention to it. the gas cap was replaced a week later but the problem has not been resolved. it continues to read empty. since then the speedometer has also stopped working. the speedometer hand has completely dropped below the 120 mph mark, although for a few weeks it would register that i was driving much faster than the speed of traffic around me. moreover, it would register 30 mph when the vehicle was completely stopped. yet, it has since stopped working altogether. the vehicle has also recently stalled in reverse and several times has surged/accelerated quickly when i am driving slowly and push the gas pedal to accelerate. i have an appointment with the local gmc dealership and have called the national gmc dealer to document my complaint(s). *tr
11/17/2008370001
 2005 gmc envoy denali w/37,800 miles on several occasions, while completely stopped, would slightly lunge forward as if going to accelorate although the brake was engaged. when local gmc service dept.was called by owner to inquire about problem, service tech said he had no reports of such situation. the surge happened again on 10/31/08 and there was a passanger in the vehicle who also experienced the sensation. on 11/17/08 while at a complete stop, after turning wheels sharply to the right to go around a road equipment vehicle in the parking lot, upon removing foot from brake, the denali lunged forward enough to bump the tire of the equipment vehicle and then it accelorated as if the cruise control was activated. there were no brakes when an affort was made to stop vehicle. steering of vehicle was hard due to power steering failure . vehicle jumped upon a curb, driver forcefully turned steering wheel to avoid hitting a brick building as acceloration was still ongoing. vehicle crashed through a steel garage door and continuned until it crashed into a retaining column at which time the motor was turned off. the impact of the collision could be felt up to the second floor of the building. the driver was wearing a seatbelt. the onstar services did not initiate response to driver despite the fact that the front bumper of the vehicle was no longer attached to the vehicle, nor did the driver airbag deploy upon impact. vehicle was towed away from the scene. driver was transported to hospital by ems for injury evaluation. several witnesses described incident as vehicle out of control. *tr
01/30/2006150002510/22/2004
 Dt*: the contact stated while driving the vehicle surges forward. this occurs even if the brake pedal or accelerator pedal is depressed. the dealership is unable to duplicate the problem. the manufacturer is aware of the problem and trying to determine a remedy. updated 04/11/06. *jb
VEHICLE SPEED CONTROL - CRUISE CONTROL
06/20/2005382910002/23/2005
 Tl*- the contact owns a 2003 gmc envoy. the headlights, dashboard, and tail lights flashed randomly at any speed, this failure started in october of 2006. the weather and time of day were not factors in the failure. the dealership said that the failure was normal. there were tsbs for the failure, as well as for several others. the fuel neck had been replaced twice due to a design change. the seal around the licenses place holder came loose and had to be replaced. the brake pedal was squeaking, the contact took vehicle for service on three occasions, and replaced the serpentine belt twice, an airbag sensor, the rear wiper arm, the oxygen sensor twice ,the first time at 7000 miles. there were cruise control failures, when the contact tried to accelerate it hesitated and then surged. the weather stripping on the rear doors has been repaired three times. the abs would skip on a bumpy road and would not engage. at one point the contact could smell fuel in the passenger compartment and vehicle had very poor gas mileage, the dealer stated that there was nothing wrong with the vehicle, but air valve became stuck and would not close. the rear door hinges squeaked. this winter it won't go to full voltage until a minute elapsed after the vehicle has been started. the original failure mileage was 3829, and the current mileage was 23700.*ak the brakes were inoperative, the belts squeaked, there was a problem with the abs, the air bag light illuminated, the cruise control didn't work properly, the rear wiper would only wipe the middle of the back windshield. a new fuel neck was installed. updated 03/15/07. *jb