Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 12/20/2011 | 98630 | ||
| Tl* the contact owned a 2003 gmc envoy xl. the contact stated that the vehicle lost control while driving 25 mph on a slightly icy roadway. as a result, the contact crashed into another vehicle and the air bags did not deploy. the contact also stated that the electronic stability control system failed to engage during the failure. the contact, as well as a passenger suffered minor injuries during the crash. in addition, the driver of the second vehicle involved in the crash suffered minor injuries. the vehicle was destroyed and towed to an insurance lot. an authorized dealer and the manufacturer were made aware of the failure. the manufacturer stated that they would investigate the vehicle. the failure mileage was 98,630. | |||
| 12/20/2011 | 98630 | ||
| Tl-the contact owned a 2003 gmc envoy xl. the contact stated that the vehicle lost control while driving 25 mph on a slightly icy roadway. as a result, the contact crashed into another vehicle and the air bags did not deploy. the contact also stated that the electronic stability control system failed to engage during the failure. the contact, as well as a passenger, suffered minor injuries during the crash. in addition, the driver of the second vehicle involved in the crash suffered minor injuries. the vehicle was destroyed and towed to an insurance lot. an authorized dealer and the manufacturer were made aware of the failure. the manufacturer stated that they would investigate the vehicle. the failure mileage was 98,630. sm. | |||
| 05/18/2008 | 108000 | 1 | |
| Tl*the contact owned a 2003 gmc envoy xl. while driving approximately 50 mph, the contact lost control of the vehicle and drove into a ditch. while driving out of the ditch, she struck a large culvert and the vehicle went airborne. the vehicle rolled several before finally coming to a stop. the passenger side seat belt snapped, which caused the passenger to be ejected from the vehicle and killed between the second or third rollover. none of the air bags deployed. the driver was hospitalized and remains in serious condition. there has been no explanation as to what caused the passenger side seat belt to fail and the air bags to not deploy. the vehicle was destroyed and a police report was filed. the failure mileage was 108,000. added information 10.27/08 *cw updated 10/27/08. *jb | |||
| 02/29/2008 | 47000 | 2 | 05/18/2003 |
| Tl*the contact owns a 2003 gmc envoy xl. the contact was involved in a crash two and a half years ago and the air bags failed to deploy. she was driving at 35 mph at the time. since that time, she was involved in another crash, in which the vehicle was destroyed. the air bags failed to deploy again. a police report was filed. the contact called the manufacturer and they will send some paperwork for her to complete. the engine size and powertrain were unknown. the current and failure mileages were 47,000. | |||
| 01/01/2004 | 10 | 10/27/2003 | |
| Faulty driver side seat belt that will not release to fasten. i have taken the car in and the repair person said that there was nothing wrong, and that it just was catching on something. also, the passenger side door behind the drivers seat was very hard to open the repair person at the same dealership broke the handle trying to open the door. the repair shop did fix the handle for free, however the door remains still very hard to open and i would not use this particular door. after a while the door would not close and the door latch had to be replaced at my expense. the back window would not go all the way up and the actuator had to be replaced also. i am not sure what month the first incidence took place, but everything seemed to happen quickly afterwards.*jb | |||
| 04/26/2003 | 10583 | 1 | 12/01/2002 |
| I was in a center frontal impact accident at 35-40 mph with a vehicle that pulled in front of me (t-bone accident) and my airbags failed to deploy. *ak | |||
| AIR BAGS - FRONTAL | |||
| 08/04/2007 | 56000 | 1 | 08/01/2003 |
| I had been in a front end collision by a drunk driver turning directly in front of me while traveling at a speed of about 50 mph, 5 mph under the speed limit in a 2003 gmc envoy slt. i have just spent 1700.00 on the vehicle as there had been a service soon light on about a month ago. my concern is that the airbags did not deploy? i am very concerned with replacing my auto with the same manufacturer due to the situation. i am wondering if there have been related issues. at present i am encountering headaches and stiffness which i hope to have looked at by my family physician tomorrow. my passenger has experienced the same. *jb | |||
| 04/02/2007 | 94500 | 2 | |
| While traveling at or less than 35 mph, on bright sunny day and on dry pavement vehicle would not stop, brake pedal went to the floor. let it up and pressed it to the floor again without success. on third attempt jammed the pedal to the floor and the entire car locked up. the steering wheel wouldn't turn, at least one wheel locked, hit the car that was stopped at the stop light. even after stopping only the service engine check light and the stop engine light illuminated. the brake pedal remained to the floor , and i couldn't not shift into park until after jamming on the pedal several times. 9000 in damage to the vehicle, including the frame had to be pulled, and yet the airbag did not deploy. 4ooo miles to the other vehicle. no injuries.*ak | |||
| 11/26/2004 | 56000 | 1 | 10/31/2002 |
| The check engine light came on and i smelled gas. the dealer informed me that there was a crack between gas tank and the filler neck. the fuel tank was never work on or removed before. because i did not have the extend warranty and had 56,00 mile there was nothing they could do for me. they also told me that this was a rare thing but they are still not wanting to assist me in the repair which will cost a $1,000.*ak | |||