Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| PB-10037A | 04/01/2011 | 10038759 | Ready | 06/27/2011 | |
| PB-10037A | 04/01/2011 | 10038759 | Gm: onstar is making incomplete calls without the driver knowing. when have a data connection. *rm | 06/27/2011 | |
| 08089-B | 11/01/2008 | 08089-C | 10027804 | General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe | 02/09/2009 |
| 040845010 | 09/01/2004 | 10011074 | Various interior electrical concerns, ip gauges/lighting inoperative, hvac controls inoperative, blower motor inoperative, radio inoperative, flasher inoperative. *tt | 12/28/2004 | |
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||||
| 01900 | 01/01/2004 | 10006472 | Under hood fuse block - 125 amp mega fuse blown. also including buick rainier 2002, 2003. *mr | 05/04/2004 | |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| 08089-B | 11/01/2008 | 08089-C | 10027804 | General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe | 02/09/2009 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 02/18/2013 | 92231 | ||
| My gmc envoy xl that is very well taken care of and all maintenance is always kept up to date just stopped charging (battery) over night. i was told the the battery cell was bad and i needed to replace the battery. i spent the money to replace the battery to only find out the instrument panel is draining my battery. i am very frustrated because this seems to be an ongoing issue, and the dealership is still having a hard time finding the exact issue with what component in the instrument panel that is draining my battery. i have been without my truck for a week now, and i can only imagine the bill for fix this issue. i am hoping the gmc recognizes this is a problem and helps individuals with some cost to help fix an issue than has been ongoing with there product. | |||
| 10/22/2012 | 112000 | 1 | |
| My gm provided replacement battery (replaced at 80,000 miles three and 1/2 years ago) failed with another dead cell. the warning signs were random: a security warning light on the dashboard, the window safety lock became inoperable, windows wouldn't sometimes open or close, alternator wouldn't charge and the radio was locked, etc.. my golden retriever/dog could have been choked by the electric window control as she stands on the armrest with her head out the half open window. instead, we were very lucky in that the window opened all of the way instead and she didn't fall out. this window control is the toggle type, pre the safety ones. the original equipment battery also failed with a dead cell. *tr | |||
| 10/22/2012 | 112000 | ||
| My gm provided replacement battery (replaced at 80,000 miles three and 1/2 years ago) failed with another dead cell. the warning signs were random: a security warning light on the dashboard, the window safety lock became inoperable, windows wouldn't sometimes open or close, alternator wouldn't charge and the radio was locked, etc.. my golden retriever/dog could have been choked by the electric window control as she stands on the armrest with her head out the half open window. instead, we were very lucky in that the window opened all of the way instead and she didn't fall out. this window control is the toggle type, pre the safety ones. the original equipment battery also failed with a dead cell. | |||
| 03/15/2006 | 64125 | ||
| It's seems crazy to me that this agency that was created to protect consumers from faulty vehicles can let so many complaints against this manufacturer that was bailed out by taxpayers money can be so blind to the gross negligence on gmc part. i have spent count less hours and way too much money on this vehicle, only to find out that many other consumers are reporting the same problems. i have literally sat down and cried vowing never to by another american made car because they are pieces of junk (and that is putting it nicely). i have paid to replace the oxygen sensor and all that goes with that; the catalyst converter twice; the electrical system throughout the vehicle and now my radio doesn't work because there is a short that is draining the battery when the car is turned off; the speed control (mph/rpm) doesn't work and i only pray that i'm not speeding while i'm driving; the rear wiper blade works when it feels like it; my car interior constantly smells like gasoline and when i'm filling up my tank it there is always spillage; my ses light constantly stays on and since my state practices emission control i hold my breath and pray that i pass the test so i can legally drive my car. these are just some of the problems that i face with this car and frankly this year i'm not working so coming up with the money to pay again to have a mechanic remove the ses light so i can go have the emission testing performed is ridiculous and draining a wallet that is very much empty. my car now has more mileage & i haven't heard my radio in over 2 years because they don't know what is wrong so they just disconnected it. why haven't the nhsta/dot required gmc to fix what they know is broken and a hazard on the roads? i would strongly recommend that the nhsta take this seriously before someone loses control and people lives are lost. don't let this become another toyota issue. | |||
| 01/04/2010 | |||
| Speedometer started displaying incorrect mph. while driving between 55-60 mph, speedometer displayed 110mph and has continued to today. when vehicle is in park or even when vehicle is turned off, the speedometer needle shows 60mph. gmc has recalls for other makes, not ours. i googled this information, turns out thousands others are having the same problem. i contacted gm for assistance, was told my model was not covered under the recall and there was nothing to be done. the repair will cost $600-800. if this is a known issue, why isn't there an attempt to repair this problem. please assist. | |||
| 09/04/2009 | 60000 | ||
| I purchased my 2003 gmc envoy xl in 2008 from a ny dealer with 60,000 miles on it, the car didn't register any accidents with carfax. the day after i purchased the car my battery went dead and i was stranded at 7am with my kids. the dealer paid for the tow and replaced the battery. a year later while driving to my sons basketball game at night, the headlights completely shut off. i pulled over and used my hazards, my son inspected the lights and could smell something was burning..the driver side headlight wire was burnt badly. we replaced the light and the wiring. the next day not only did the lights shut off again while driving at night, but i couldn't put my window up! the driver side window panel did not work, but the other windows worked fine. i paid $400 to have the panel replaced. (now the seat adjustment panel is not working on the driver side) the battery has been replaced 3 times in 3 years! when ever i would use the window, or the heat vent, or the charger inlets in my car the headlights would flicker dim. my mechanic did a amps check while my phone was plugged in,car was running,radio on, and heater on and stated the amps were fine, until i hit the window button, then the amps went way down. cost to replace alternator $350.00, that was in 2010, so far in 2011 i have awoken 3 mornings in a row to a dead car. i sat in the car with car off, doors locked one night to see what goes on over night..well the alarm sensor button didnt stop blinking red, the seat adjustments kept moving every 4 mins, the rearview mirrors were moving non stop, and the horrible beeping sound inside the car was non stop! the radio dash didnt shut off either, it was piping hot after a half hour of sitting. | |||
| 05/18/2011 | 100000 | ||
| Purchased a 2003 envoy in november of 2010 at around 86000 miles in one month the instrument panel went out so no speedometer and affected the oil gauge. at exactly 100,000 miles the driiver door panel went out could smell wires burning. called dealer where purchased to trade in on vehicle in working order and he was able to find parts from junk yard to repl.ace. i was also informed the problems i had have become an epidemic for all gmc vehicles and people are spending a small fortutne getting them repaired. just want to advise anyone reading this to stop buying anything made my gmc because they do not stand behind their faul;ty products nor does the government make them. | |||
| 01/25/2011 | 102000 | ||
| Erratic speedometer problems on my 2003 gmc envoy xl. it has been acting up occasionally for several years, but now it sometimes will totally malfunction and either bottom out at zero, or register too high, it is just not working properly. i have done some research and found that this is a common issue for gmc vehicles of this time frame, and envoys are one of the worst. | |||
| 04/15/2011 | |||
| Speedometer fluctuates between not working at all to simply displaying an obviously incorrect speed. | |||
| 04/01/2011 | 70 | ||
| Problems is associated with the instrument panel gauges. specifically with the rpm gauge. it reflects erratic rpm's when it first started the needle would raise to between 5-6k rpms when at idle, after approx 2 weeks it would reset itself to normal, approx 2-3 weeks later it would register approx 6-7k rpms then reset itself once again to normal. now it is pegged all the way around and pointing due south, it attempts to reset itself but will not. i am also seeing erratic indications on the fuel gauge. on the edmunds envoy forum there are quite a few envoy owners that are having the same problems, some are having speedometer level problems. was in connect with gmc representative and she could/would not help since my vehicle was out of warranty. i even suggested that they pay at least 1/2 the cost of repairs. i believe this a component failure and could possibly become a safety issue especially with the speedometer and gas gauge problems. the probability of also having speedometer failure in the near future is pretty good bet. | |||
| 04/15/2011 | |||
| Speedometer fluctuates between not working at all to simply displaying an obviously incorrect speed. | |||
| 04/01/2011 | 70 | ||
| Problems is associated with the instrument panel gauges. specifically with the rpm gauge. it reflects erratic rpm's when it first started the needle would raise to between 5-6k rpms when at idle, after approx 2 weeks it would reset itself to normal, approx 2-3 weeks later it would register approx 6-7k rpms then reset itself once again to normal. now it is pegged all the way around and pointing due south, it attempts to reset itself but will not. i am also seeing erratic indications on the fuel gauge. on the edmunds envoy forum there are quite a few envoy owners that are having the same problems, some are having speedometer level problems. was in connect with gmc representative and she could/would not help since my vehicle was out of warranty. i even suggested that they pay at least 1/2 the cost of repairs. i believe this a component failure and could possibly become a safety issue especially with the speedometer and gas gauge problems. the probability of also having speedometer failure in the near future is pretty good bet. | |||
| 04/15/2011 | |||
| Speedometer fluctuates between not working at all to simply displaying an obviously incorrect speed. | |||
| 04/01/2011 | 70 | ||
| Problems is associated with the instrument panel gauges. specifically with the rpm gauge. it reflects erratic rpm's when it first started the needle would raise to between 5-6k rpms when at idle, after approx 2 weeks it would reset itself to normal, approx 2-3 weeks later it would register approx 6-7k rpms then reset itself once again to normal. now it is pegged all the way around and pointing due south, it attempts to reset itself but will not. i am also seeing erratic indications on the fuel gauge. on the edmunds envoy forum there are quite a few envoy owners that are having the same problems, some are having speedometer level problems. was in connect with gmc representative and she could/would not help since my vehicle was out of warranty. i even suggested that they pay at least 1/2 the cost of repairs. i believe this a component failure and could possibly become a safety issue especially with the speedometer and gas gauge problems. the probability of also having speedometer failure in the near future is pretty good bet. | |||
| 04/15/2011 | |||
| Speedometer fluctuates between not working at all to simply displaying an obviously incorrect speed. | |||
| 04/01/2011 | 70 | ||
| Problems is associated with the instrument panel gauges. specifically with the rpm gauge. it reflects erratic rpm's when it first started the needle would raise to between 5-6k rpms when at idle, after approx 2 weeks it would reset itself to normal, approx 2-3 weeks later it would register approx 6-7k rpms then reset itself once again to normal. now it is pegged all the way around and pointing due south, it attempts to reset itself but will not. i am also seeing erratic indications on the fuel gauge. on the edmunds envoy forum there are quite a few envoy owners that are having the same problems, some are having speedometer level problems. was in connect with gmc representative and she could/would not help since my vehicle was out of warranty. i even suggested that they pay at least 1/2 the cost of repairs. i believe this a component failure and could possibly become a safety issue especially with the speedometer and gas gauge problems. the probability of also having speedometer failure in the near future is pretty good bet. | |||
| 11/22/2010 | 98500 | ||
| 2003 gmc envoy speedometer quit working cost 550.00 to replace and after reading online all gmc envoys of this year have the same problem why has this not been recalled. i feel this is very serious. | |||
| 03/09/2011 | 120000 | ||
| Tl*the contact owns a 2003 gmc envoy. while driving approximately 35 mph the speedometer reading began to fluctuate. the contact stated that while at a stop sign, the speedometer displayed 50 mph. the fuel, rpms, water temperature, battery and the oil pressure gauge fluctuated as well. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was not repaired. the approximate failure mileage was 120,000. | |||
| 11/22/2010 | 98500 | ||
| 2003 gmc envoy speedometer quit working cost 550.00 to replace and after reading online all gmc envoys of this year have the same problem why has this not been recalled. i feel this is very serious. | |||
| 03/09/2011 | 120000 | ||
| Tl*the contact owns a 2003 gmc envoy. while driving approximately 35 mph the speedometer reading began to fluctuate. the contact stated that while at a stop sign, the speedometer displayed 50 mph. the fuel, rpms, water temperature, battery and the oil pressure gauge fluctuated as well. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was not repaired. the approximate failure mileage was 120,000. | |||
| 03/09/2011 | 120000 | ||
| Tl- the contact owns a 2003 gmc envoy. while driving approximately 35 mph the speedometer reading began to fluctuate. the contact stated while stopped the speedometer read 50 mph. the contact stated the fuel, rpm, water temperature, battery and the oil pressure gauge fluctuate in the reading also. the vehicle was not taken to the dealer for diagnostics or repairs. the approximate failure mileage was 120,000. ds | |||
| 12/01/2010 | 112000 | ||
| During colder days, our speedometer on our 2003 gmc envoy xl does not work until it warms up. we have 112,000 miles on the vehicle however researching on line for speedometer issues, there appears to be an issue. i cannot tell what speed we are going and then once it warms up it begins to work recording half speed. it may or may not eventually record accurate speed. this is a safety issue formt he standpoint that i use my speedometer to determine speed going into corners and off ramps. without this ability, my speed is estimated which does not allow accurate speed into curves. this appears to be electrical in nature as it is intermittent. seesm liek there should be a recall to correct this problem. | |||
| 05/07/2010 | 89458 | ||
| In six years my 2003 envoy has had notthing but electrical issues. my lights are constanly being replaced. my head light wiring has shorted out and now the whole wiring connection needs replaced. the latest is an electrical system problem that is draining my battery and not allowing it to properly charge. | |||
| 06/09/2009 | 78000 | ||
| While driving the envoy the speedometer stopped working properly, nothing i did would reset it so i took it to the dealer and $650.00 later it was fixed | |||
| 06/01/2009 | 120000 | 1 | |
| 2003 gmc envoy. about 6 months ago my speedometer started going haywire. i was either going less than 0 miles and hour or over 120 miles and hour, depending on the day. it seemed to have fixed itself and started working again for a while. now it is back to acting erratic and i never, ever know how fast i'm going. i am even more upset now that i have seen so many complaints on here about the same thing. this is obviously a recall situation that needs to be handled by gmc. i now have to pay several hundred dollars to fix something that should be a recall. *tr | |||
| 12/18/2009 | 108000 | 1 | |
| 2003 gmc envoy had speedometer needle move to 120 mph and would not register proper speed on highway. once parked, cycling the engine (on/off/on/off) caused the needle to return to zero while parked. this has happened twice (dec 18, 2009 and feb 4, 2010). the speedometer does not operate smoothly but rather increases or decreases in 1 mph increments in a 'jerky motion'... this must be a safety issue on this vehicle. *tr | |||
| 01/01/2008 | 80000 | 1 | |
| Speedometer on my 03' envoy sticks, it says i am going like 60 when i just cranked the car. once you turn off the car the speedometer still reads the top speed you were going. this is horrible, i have been doing research and alot of people have this problem!! gmc needs to recall this fault and have it replaced! *tr | |||
| 07/16/2009 | 84000 | 1 | |
| Dash indicator lights come on, then goes off. this problem occurs even while driving and the vehicle is warm. this is a scary thing not knowing if the air bag is going to shoot out while you are driving. my kids drive this envoy xl, and to think that they may get hurt not by another driver but by the vehicle they are driving. this is like russian roulette. do someone have to get hurt before you fix this. *tr | |||
| 06/15/2009 | 110000 | 1 | |
| Malfunctioning of instrument cluster diagnosed by dealer. *tr | |||
| 11/01/2008 | 34000 | 1 | |
| The tachometer started acting erratically showing surges in the engine rpm. this problem came and went and now, february 2009, the speedometer is doing the same thing. i was doing 90 mph while the vehicle was turned off. i see this is a problem on gm vehicles and they are not addressing it. they are leaving it to the owner to pay a dealer $600 or more for repairs. *tr | |||
| 03/10/2007 | 53000 | 100 | 09/12/2004 |
| The side-mirrors, particularly on the driver's side, moved to different positions even with all curb parking features disabled. the happened with almost every use. 2. the speedometer gave false readings and for no particular reason or speed. it may be pegged at 120 while at idle. it will randomly reset or fail frequently.*ak | |||
| 01/01/2005 | 4000 | 1 | 12/26/2003 |
| Every time you exit the vehicle and close the door or touch any thing that is metal after exiting the car you get shocked....sparks fly. i am concerned that someday i will be pumping gas and one of my children is going to get out of the car and touch something and spark an explosion or fire. *nm | |||
| 02/07/2003 | 500 | 15 | 02/07/2003 |
| The 2003 envoy we purchased gave us numerous problems, including a number of the ones other owners mentioned here, like the glass liftgate that does not operate properly, various electrical problems, but especially the outside rear view mirrors that move on their own no matter how many times they were supposedly fixed by service technicians. they do not stay in the position we set them in, and the fuel tank leaking is very dangerous as well as inhaling freon because of malfunctioning a/c system. why is gmc doing nothing to solve these problems? i can't understand how they are getting away with this seeing that so many owners are having the same problems. what do we have to do to get some help?*ak | |||
| 11/01/2003 | 35270 | 6 | |
| We have had several problems from the rear windows in the rear of the vehicle. the regulators have broken allowing the window to fall down into the door. this usually happens a bad time such as in a storm. the dealer has replaced the regulator. the brake light has been replaced several times for failure to work properly. the dealer has replaced the circuit board twice. the four wheel drive switch would shut off after you tried to put it back into 2-wheel drive. the dealer replaced a faulty switch. several times the engine would stall and the instrument panel would go crazy. now, the car is sitting in my yard and will not start. when you turn the ignition, the instrument panel shows that there is 40 pounds of oil pressure and the mph is 90 and the car is not even running. the dic says that the brake system needs servicing. *ak | |||
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||
| 08/01/2006 | 34000 | 2 | 08/24/2003 |
| Tl*the contact owns a 2003 gmc envoy xl. the contact stated that the vehicle cranks, but will not start. the dials on all the instrument panel gauges move up and down. the dealer changed the ignition switch, but the failure recurred. the vin was unknown. the current mileage was 74,000 and failure mileage was 34,000. | |||
| 02/15/2007 | 67021 | 1 | 04/12/2003 |
| On 2/15/07 i was driving to work at approximately 50mph when all of a sudden the steering went out, brakes locked up, all gauges went erratic bouncing from side to side and the heater started blowing cold air upon this happening i nearly went into a creek however struggling did manage to safely get the vehicle off the side of the road in a ditch. i had the vehicle towed to the local dealer when upon diagnosis the service manager informed me that the ignition switch had failed and all of the above components were tied into the switch. i at my own expense had the ignition replaced and the rpm gauge still does not work. i contacted gmc the very day of the incident to make them aware of this safety issue only to be bounced around to several different offices, none of which have made this safety issue a top priority. i have notated every conversation with every person that i have spoken to and what was said. i do not want to have to take the legal route, however i am prepared to do so. when ignition switches fail it should not shut down a vehicle in the manner that it does. although i was successful at not being injured or injuring anyone else that will not always be the case in this type of failure. *nm | |||
| 07/05/2006 | 62360 | 2 | 12/21/2003 |
| Ignition switch failure 2nd time. the vehicle will not shift out of first gear. then you could not put the car in park. *nm | |||
| 04/13/2005 | 33250 | 2 | 08/20/2003 |
| Intermittent electrical problems caused by ignition switch failures. in april 2004 at 15,000 miles and again in april 2005 at 33,000 miles, the ignition switch on my 2003 envoy xl failed. the symptoms in each case were abs/brake/traction lights staying on, no hvac fan, and no cruise control. the symptoms occurred once every dozen starts, and finally reached a hard fail.*ak in each case, the dealer mechanic identified codes set for multiple systems and replaced the ignition switch. with the most recent failure, the mechanic commented that they replace quite a few of these switches. | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| 12/02/2006 | 18000 | 50 | 07/01/2003 |
| Dash indicator lights come on and stay on when temperatures are cold, mostly air bag, abs, parking brake light, all gauges do not work except speedometer. this problem has no trend other than when it is cold outside, could be coincidental. at times the check engine light was on with other lights. my vehicle only had 18,000 miles on it when this started, but the 3 year warranty was over. gmc will not troubleshoot this problem unless i pay them almost $100 to start, and then a hourly fee. at times, these conditions exist and then later the instruments start working. does not seem to correlate to vehicle temperature. lights often stay on during entire trip and gauges are all off. when everything suddenly starts working correctly it does not appear to be because of a bump or warming of the vehicle. in december i took vehicle to gmc, and the service representative indicated problems on work order. he put check battery, of course no troubleshooting took place. since then i have contacted several gmc dealerships, they all want ridiculous fees to check it out. this vehicle has been kept in the heated garage and barely driven until january 2007. i think this is a safety issue because i don't know if it could cause a fire in the wiring. when the gauges are out, it is not possible to see how much gas you have or if oil/water is low. there is no way to monitor the functioning of the vehicle, or the air bags or the brake system. *ak | |||