Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 12/14/2012 | 125311 | ||
| My 14 year old daughter and 11 year old son opened the rear glass hatch to grab a shopping bag out of the back. as the glass hatch opened it shattered spraying glass on both of them causing minor cuts to their face, hands scalp. i was just walking up to them with my 1 year old son and had glass flung onto us with no injuries. | |||
| 12/20/2011 | 94788 | ||
| The cataytic converter broke into pieces and the car would not go above 25 mph. | |||
| 03/03/2012 | 86000 | ||
| We were driving on the road at 60 mph and the center high mount stop light assembly blew off. it was held on by the wires until we could get stopped and secure it. | |||
| 01/04/2010 | |||
| Speedometer started displaying incorrect mph. while driving between 55-60 mph, speedometer displayed 110mph and has continued to today. when vehicle is in park or even when vehicle is turned off, the speedometer needle shows 60mph. gmc has recalls for other makes, not ours. i googled this information, turns out thousands others are having the same problem. i contacted gm for assistance, was told my model was not covered under the recall and there was nothing to be done. the repair will cost $600-800. if this is a known issue, why isn't there an attempt to repair this problem. please assist. | |||
| 01/02/2012 | 170000 | ||
| After unlocking and using the rear window glass multiple times daily, and twice earlier today, it exploded on the way up. this occured within the first 1 inch of travel swinging up and rearward from being closed with very minimal manual force applied. the temperature today is 27deg.f , which is not the coldest use this vehicle has seen. there has not been any previous damage to the rear glass or gate, or anything in the rear of the vehicle. i write this at the advice of many online forum posts and complaints that i read through. i am hoping there is some time devoted by general motors to finding a solution to this. i just had to ride home with wife and 4 kids shivering because of this. there seem to be hundreds of these spontaneous occurances happening in all types of climates and conditions, which is what convinced me i need to share my incident to fuel the cause. thank god everyone is ok. it was cold and my kids had their hoods up and were looking down when this happened. this could have been much worse. | |||
| 09/04/2009 | 60000 | ||
| I purchased my 2003 gmc envoy xl in 2008 from a ny dealer with 60,000 miles on it, the car didn't register any accidents with carfax. the day after i purchased the car my battery went dead and i was stranded at 7am with my kids. the dealer paid for the tow and replaced the battery. a year later while driving to my sons basketball game at night, the headlights completely shut off. i pulled over and used my hazards, my son inspected the lights and could smell something was burning..the driver side headlight wire was burnt badly. we replaced the light and the wiring. the next day not only did the lights shut off again while driving at night, but i couldn't put my window up! the driver side window panel did not work, but the other windows worked fine. i paid $400 to have the panel replaced. (now the seat adjustment panel is not working on the driver side) the battery has been replaced 3 times in 3 years! when ever i would use the window, or the heat vent, or the charger inlets in my car the headlights would flicker dim. my mechanic did a amps check while my phone was plugged in,car was running,radio on, and heater on and stated the amps were fine, until i hit the window button, then the amps went way down. cost to replace alternator $350.00, that was in 2010, so far in 2011 i have awoken 3 mornings in a row to a dead car. i sat in the car with car off, doors locked one night to see what goes on over night..well the alarm sensor button didnt stop blinking red, the seat adjustments kept moving every 4 mins, the rearview mirrors were moving non stop, and the horrible beeping sound inside the car was non stop! the radio dash didnt shut off either, it was piping hot after a half hour of sitting. | |||
| 05/10/2011 | 113000 | ||
| This is in addition to a previous complaint (tcn: dbn20-8138 refers. yesterday my wife was driving my '03 gmc envoy when it stopped at one of the busiest intersections in town. gas gauge registered 1/4 fuel. after pushing it to a parking lot and attempting to start the engine, it started to flutter and stop, then nothing. thinking it was the battery, had it recharged and reinstalled, same symptoms. thought of other owners of '03 envoys having probs with fuel gauge, decided to put more fuel which i was able to start the engine and drive it to my residence. the fuel gauge is a problem in addition to the rpm gauge as previously submitted. there are many envoy owners experiencing these same problems with additional ones as see on edmunds envoy forum. this could pose as a safety hazard, especially if my wife was turning into traffic and it suddenly died on her, rear-end collision would have been possible. | |||
| 03/27/2011 | 117000 | ||
| While driving down a busy michigan highway i heard some rattling noise and looked in my rear view mirror as the entire panel above the rear hatch that holds the third brake light flew off my car. i wasnt able to retrieve it since it landed in the middle of the highway.i hope no one ran over the part causing damage to their car or worse yet swerving to miss it and causing injury or death. i have since seen 4 other envoy xl's missing the same part! that's 4 other vehicles in my little town causing 4 potential accidents or deaths. after doing some research, it will cost approximately $520 for parts to replace and impossible to find in a junk yard. i would love to know how to proceed from here. | |||
| 08/29/2010 | 138000 | ||
| Opened rear window to 2003 gmc envoy window shattered no contact two young sons nearby one received cuts from glass | |||