Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VISIBILITY - WINDSHIELD WIPER/WASHER | ||||||||||||||||
| 04V046000 | GENERAL MOTORS CORP. | from 04/01/2002 to 11/30/2002 | V (Vehicle) | 581394 | 07/06/2004 | ODI | GENERAL MOTORS CORP. | 02/04/2004 | 02/06/2004 | |||||||
| Defect Summary | Certain sport utility vehicles have windshield wiper systems that will not turn on, cease operation while in use, fail to turn off/on by themselves (moisture sensitive wiper system), or have continuous windshield washer pump operation because the presence of water within the wiper modules can either cause a short circuit or can lead to the corrosion of components within the module. | |||||||||||||||
| Consequence Summary | Depending on the occurrence and weather situation, driver visibility could be reduced, which could result in a crash. | |||||||||||||||
| Corrective Summary | Dealers will cover the windshield wiper module vent hole with a patch. also, the wiper motor, circuit board, and electrical connector will be inspected to signs of water intrusion and/or corrosion and be replaced as required. the recall began july 6, 2004. owners should contact chevrolet at 1-800-630-2438; oldsmobile at 1-800-630-6537; or gmc at 1-866-996-9463. | |||||||||||||||
| Notes | Gm recall no. 04005.customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||||
| PIT5141B | 04/01/2012 | 10043918 | Gm: blower inoperative after control module replacement. this may occur if the speed is set to any speed position, except for low, when the key is turned off. upon nest key up, the blower motor may be inoperative. also included model chevro | 05/01/2012 | |
| VISIBILITY - REARVIEW MIRRORS/DEVICES - INTERIOR | |||||
| 3151 | 01/01/2004 | 10009986 | Inside rear view mirror does not display ambient temperature with cj2 option. *tc | 11/03/2004 | |
| VISIBILITY - SUN ROOF ASSEMBLY | |||||
| 01899 | 01/01/2004 | 10006474 | Initialization and re-initialization of sunroof mdiv motor. also including 2003 buick rainier, and 2004 chevrolet trailblazer ext. *mr | 05/04/2004 | |
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||||
| 3110A | 3110D | 10010201 | Washer motor for the front wipers continuously runs while the key on. *sc update. *tt | 11/04/2004 | |
| 040843005B | 10/01/2005 | 040843005C | 10008492 | Windshield wiper motor module assemblies. *mj | 08/03/2004 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 12/14/2012 | 125311 | 1 | |
| My 14 year old daughter and 11 year old son opened the rear glass hatch to grab a shopping bag out of the back. as the glass hatch opened it shattered spraying glass on both of them causing minor cuts to their face, hands scalp. i was just walking up to them with my 1 year old son and had glass flung onto us with no injuries. *tr | |||
| 01/02/2012 | 170000 | ||
| After unlocking and using the rear window glass multiple times daily, and twice earlier today, it exploded on the way up. this occured within the first 1 inch of travel swinging up and rearward from being closed with very minimal manual force applied. the temperature today is 27deg.f , which is not the coldest use this vehicle has seen. there has not been any previous damage to the rear glass or gate, or anything in the rear of the vehicle. i write this at the advice of many online forum posts and complaints that i read through. i am hoping there is some time devoted by general motors to finding a solution to this. i just had to ride home with wife and 4 kids shivering because of this. there seem to be hundreds of these spontaneous occurances happening in all types of climates and conditions, which is what convinced me i need to share my incident to fuel the cause. thank god everyone is ok. it was cold and my kids had their hoods up and were looking down when this happened. this could have been much worse. | |||
| 09/10/2010 | 85000 | ||
| My 2003 gmc envoy xl sle has a latch problem on the back doors, it has already been fixed but isn't resolved and the driver headlamp constantly burns out, 3 times in the last 2 months. i called on a recall but there isn;t one. its going to cause an accident at some point. the last time i tried to fix it the socket was burnt and plastic melted, that could've caused a major fire. i am very unhappy and don't know what can be done here, im going to get in big trouble because i can't put in a nother bulb it will cause more fire. | |||
| 05/21/2009 | 78000 | 1 | |
| Gmc envoy 2003 rear glass shattered without any apparent reason. *tr | |||
| 07/05/2008 | 85000 | 1 | |
| Windshield wiper problems as outlined in recall nhtsa #ea04002. my dealer says my vehicle is not in the recall but the problems are exactly as described. i have purchased a wiper motor i did not need. *tr | |||
| 08/24/2007 | 81324 | 1 | |
| The rear driver door popped open and won't close. the fan clutch failed 2 weeks after i purchased the vehicle. i thought the transmission went out because it was winding really high and not driving normally. also the rear passenger doors on both sides have malfunctioned. the window on the passenger rear went out. i have not corrected the failures as of now. *tr | |||
| 11/10/2007 | 61000 | 1 | |
| No way to turn off the air/vent/heat system. breeze blowing in 24x7 and the recirculate button only works when the fan is on. extremely irritating when driving behind a bus, or in a dust storm, or during a fire. it is highly irritating to have air blowing in your eyes all the time, or on your feet making you cold; or the opposite during the summer. what if i don't want air blowing on me, hot or cold? i think it is dangerous to have to always fiddle with the temperature controls trying to make it comfortable while driving. if i had known this car was designed like this, i never would have bought it. now i'm stuck with a car payment i never had before and a very sad situation. *tr | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 05/05/2007 | 68000 | 1 | 05/22/2003 |
| Blower motor stayed on when vehicle was shut off. would drain battery. dealer replaced blower control module. $246.20 bill of repairs. *ak | |||
| 07/20/2005 | 4000 | 4 | 09/16/2003 |
| Since we have this vehicle the heating system fails to work properly. we have repeatedly had the dealer and a g.m. representative try to repair this problem. after their attempts the system still doesn't operate correctly and now i am left with a defective air conditioning system that only works sometimes. i am hearing from other people that know who have this vehicle and the chevrolet version the trailblazer that they have very similar problems. in the wrong circumstances not having heat/defroster working properly could be a safety hazard, yet this fails to become a recall or alert to drivers. as far as the a/c problems my son actually got heat stroke in the back of the car on a very hot day due to the fact that only vent windows open in this area and unless the vehicle is in motion it becomes very hot in the third row of seats in this vehicle if the air is not working correctly. g.m. should fix these vehicles! i have reported my problems to the better business bureau and i am hoping to return this vehicle to g.m. early. this car has also had numerous electrical problems with the radio. i feel that since they tried to fix the heater they have screwed up something else in the electric since they had to reground the whole system and this ground has already had to be reground due to the fact that it disengaged itself from the vehicle, doesn't sound like a safe repair to me. *jb | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 10/11/2003 | 13520 | 1 | 11/01/2002 |
| This was originally submitted on 10/14/2003, but because i don't see it on the nhtsa web site, i am resubmitting: the liftgate window of 2003 gmc envoy xl exploded/shattered when i tried to open it beyond the first few inches. a shower of glass resulted in a severe facial laceration to my 4-year old daughter. there is no warning whatsoever on the window or in the vehicle operating guide regarding such a danger. this defect is a major danger that could have resulted in even greater physical injury and has left a scar on my daughter's face. *la | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 07/16/2006 | 47500 | 2 | 08/31/2003 |
| (1) events leading up to the failure, - (a) regulator in driver side middle seat door window regulator failed prior to 36000 and - (b) passenger side middle seat door window regulator failed at 43000 miles (2) a- window failed to operate at no charge b- new regulator installed - $200 + charge (3) parts replaced for prior to warranty charge over $200 for second failure. *nm | |||
| 05/21/2006 | 6 | ||
| Gas tank back spits when filling at station...goes all over ground rear access window pops open when driving passenger window mechanism broken and glass pieces formed in door. mechanism failed to raise and lower the window...causing a grinding sound. replacement was costly and unecessary for me the car owner. should work for years without failure. *jb | |||
| 12/01/2005 | 42000 | 2 | 04/24/2003 |
| Both rear windows dropped open without reason or cause during highway operation. first window was repaired under warranty, second failure occurred outside of warranty. *jb | |||
| 01/01/2004 | 10 | 10/27/2003 | |
| Faulty driver side seat belt that will not release to fasten. i have taken the car in and the repair person said that there was nothing wrong, and that it just was catching on something. also, the passenger side door behind the drivers seat was very hard to open the repair person at the same dealership broke the handle trying to open the door. the repair shop did fix the handle for free, however the door remains still very hard to open and i would not use this particular door. after a while the door would not close and the door latch had to be replaced at my expense. the back window would not go all the way up and the actuator had to be replaced also. i am not sure what month the first incidence took place, but everything seemed to happen quickly afterwards.*jb | |||
| 08/01/2005 | 72000 | 1 | 09/28/2002 |
| I have a 2003 gmc envoy. while driving, my daughter attempted to put down the window in the back seat but found it was jammed...it would not go up or down. i took it to the dealer who stated the regulator had to be replaced. in researching the nhtsa site, it appears that other consumers have had the same problems. *nm | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES | |||
| 10/13/2007 | 90000 | 4 | |
| Car dash blank at start, mirrors go every direction and must reset every time i start the vehicle. *tr | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||
| 08/01/2005 | 55000 | 2 | 09/28/2002 |
| I have a 2003 gmc envoy. i have had problems with my outside mirrors moving wildly upon starting of the vehicle. this is the second incident i have had with my outside mirrors. it started in the fall of 2004, with the passenger mirror moving wildly (i took it to the dealer who stated it had lost its program). it worked fine for a few months, then started again. now the driver mirror is doing the same thing. i took it to the dealer who stated mirror motors need replaced for about $314. in researching this on nhtsa, it appears other consumers are having the same problems. *nm | |||
| 02/07/2003 | 500 | 15 | 02/07/2003 |
| The 2003 envoy we purchased gave us numerous problems, including a number of the ones other owners mentioned here, like the glass liftgate that does not operate properly, various electrical problems, but especially the outside rear view mirrors that move on their own no matter how many times they were supposedly fixed by service technicians. they do not stay in the position we set them in, and the fuel tank leaking is very dangerous as well as inhaling freon because of malfunctioning a/c system. why is gmc doing nothing to solve these problems? i can't understand how they are getting away with this seeing that so many owners are having the same problems. what do we have to do to get some help?*ak | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 03/12/2009 | 86000 | 1 | 05/01/2003 |
| Tl*the contact owns a 2003 gmc envoy xl. the contact stated that the windshield wipers failed. the wipers would continue to operate and could not be shut off. the dealer stated that the windshield motor was defective. the vin was excluded from nhtsa campaign id number 04v046000 (visibility:windshield wiper/washer). the current and failure mileages were less than 86,000. updated 04-23-09 *bf updated 04/30/09.*jb | |||
| 12/11/2006 | 31250 | 1 | 06/02/2003 |
| Dt*: the contact stated while traveling various speeds in rainy wet road conditions, the windshield wiper system would not turn off, once activated. the vehicle must be stopped and turned off, in order to turn off the wipers. the problem only occurred during rainy conditions. there was a nhtsa recall, #04v046000, regarding the visibility: windshield wiper/washer. the service dealer and the manufacturer were contacted, and determined the vehicle was not included in the recall due to the vin. the contact expressed concern that the wiper problem could worsened and pose a risk to safety. | |||
| 05/08/2005 | 1 | 02/01/2003 | |
| Dt: consumer states the windshield wipers on his vehicle will not turn off. the vehicle has not been to a service dealer. there is a recall on the specific year of this vehicle, but his vin does not fall under the recall campaign. *tt | |||